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VertiV™ intelligence
rDU gateway
Quick Installation Guide
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CREATE AN ACCOUNT IN THE
VERTIV
TM
INTELLIGENCE PORTAL
STANDARD SETUP AND CONFIGURATION
NOTE : The gateway must have network connectivity to the equipment it is monitoring. RDU gateway
communication is established via https://azure-devices.net and the Vertiv™ Intelligence mobile app communication
is established via https://vi.vertiv.io. Contact your Vertiv representative to discuss firewall ports and protocols, and
to get more information regarding rack or wall (DIN-rail) installation.
a. Browse to https://vi.vertiv.io.
b. Select Register a new
Organization.
INSTALL THE VERTIVTM
INTELLIGENCE MOBILE APP
a. Scan the QR code using your
mobile device camera or visit
http://vi.apps.vertiv.io to
download the app.
b. Log in with the credentials
from step 1.
CONNECT NETWORK AND POWER
TO YOUR GATEWAY
a. Connect the gateway (LAN1) to the
network.
b. Connect the power cable.
REGISTER THE GATEWAY
a. Return to the VertivTM Intelligence mobile
app and log back in.
b. Tap t h e
+
icon in the upper-right corner
to scan the QR code on the back of your
gateway or on the shipping box.
SET UP YOUR DEVICES IN THE
PORTAL
a. Return to https://vi.vertiv.io.
b. Log in and set up your devices for
monitoring.
NOTE : For a customized setup, proceed to the Custom Setup section.
Then, return to complete steps 4-5.
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To contact Vertiv Technical Support: visit www.VertivCo.com
© 2018 Verti v Co. All rights res erved. Vertiv an d the Vertiv logo are trademarks or re gistered trad emarks of Vertiv Co. A ll other names and l ogos referred to a re trade names,
tradema rks or registere d trademarks of the ir respective ow ners. While ever y precaution ha s been taken to ensu re accuracy and co mpleteness h erein, Vertiv Co. a ssumes no
respon sibility, and disc laims all liabili ty, for damages res ulting from use of th is information or fo r any errors or omis sions. Speci fications are s ubject to change w ithout notice.
VertiV™ intelligence rDU gateway
Quick Installation Guide
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PUBLIC
MANAGEMENT
NETWORK
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CUSTOM SETUP
1. Connecting the RDU
gateway to the network
Connect an Ethernet cable from
the network with access to the
Vertiv™ Intelligence portal
(Public) to the LAN1 port on the
gateway. Connect another
Ethernet cable from the private/
device network (Management
Network) to the LAN2 port on
the gateway.
NOTE : If the networks are the
same, connect to LAN1 only.
2. Connecting power
Plug one end of the supplied
power cord into the gateway
and the other end into the
appropriate AC outlet.
3. Connecting the monitor
Connect the HDMI cable from
the monitor to the HDMI or
DisplayPort connector.
4. Connecting USB devices
Insert the Bluetooth adaptor
and the USB keyboard cables
into gateway USB ports.
ASSIGNING THE STATIC IP
ADDRESS
The gateway receives its IP
address from a DHCP service by
default. The Command Line
Interface (CLI) may be used to
modify the network; log in by
entering admin as the username
and password.
NOTE : To change the password,
select Account Service Information
- Account Configuration - Change
Password in the CLI. Or, browse to
https://<IPaddress> and change
the password from the Home menu.
Configuring the gateway
At the CLI Home screen prompt,
select Ethernet Interfaces
Information, then select the
following options:
a. Select enp2s0 (LAN1) for
network management, or
select enp3s0 (LAN2) for
connected device networks.
b. Select UPDATE IPv4 Settings
and enter IPv4 address data.
c. Select UPDATE Name Servers
if you wish to modify the DNS
server address.
Restarting the gateway
Enter zero (0) at each prompt to
return to the Home screen. Select
Chassis Information then select
Reboot.
NOTE : If you choose to shutdown,
power must be restored to the
gateway before it will restart.
NOTE : The web interface is
unavailable during the short time it
takes for the gateway to initialize
the Network Interface Cards.
Completing setup
Follow steps 4-5 on page 1.
Vertiv™ Intelligence Gateway Customized Configuration
TECHNICAL SUPPORT
For RDU gateway support, visit
www.VertivCo.com/RDU300/support
or call (888)-793-8763.
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