Vertical SBX IP 320, 4008 User Training Manual

SBX IP 320 – 4008 Digital Telephone

End User Training

SEU-4008

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Objectives

SBX IP 320 4024 Digital Telephone:

• Know your phone

• Make & receive calls

• Phone Features

•Voicemail

Knowing Your Phone

User friendly
Easy to Operate
Wall mountable

4008 - 8 Button Phone

Knowing Your Phone

Knowing Your Phone

Volume
Button

adjusts
audio
levels

Hold/Save

allows you to
place a call on
hold and keep
the party
connected

Callback

used to notify
a busy
station with a
call back
request

Knowing Your Phone

DND

activates “do
not ring” this
phone mode

Speed used
to access
speed dial,
redial,
flexible
programming

Knowing Your Phone

TRANS/PGM

used for
conference and
transfer

Call Handling

How to Dial

For an internal or intercom call…

• Pick up your handset
OR

• Press the speakerphone button
OR

• Dial the station number, for example
extension 103

The phone will ring… it’s that easy!

How to Dial

To dial an outside number, you will need to
first dial a dialing service number

Usually, this is the number “9” for an outside
line. However, it may be different so you
should check with your administrator

• Pick up the phone (or hit the

speakerphone button)…

• Press 9 (or whatever dialing service you

use)

• Dial the number just as you normally

would (use 1 if it is long-distance, etc.)

9 1 5 0 2

Answering a call

Handset

Speaker Phone

• To dial just pick up the phone or hit the
speakerphone button

• To call an internal user, just dial their extension

• To call an external user, dial 9 (or whatever dialing
service you use) and the number

• Include 1 for long-distance, and the area code
when appropriate.

• To answer a call pick up the handset or press the
speaker phone button

Making & Receiving Calls

REVIEW

Features and Functions

–Flexible buttons
–Call Waiting
–Group Pickup
–Redial
–Call Pickup
–Speed Dial

Flexible Buttons

Flexible
Buttons used

with flexible
features

Flexible Button Programming

1. Press the [TRANS/PGM] button.

2. Press the flexible button to be programmed.

3. Enter th e desired feature code from the Numbering Plan
Code table in the SBX IP 320 User Guide.

4. Press the [HOLD/SAVE] button to save.

Flexible Button Programming

1. Press the [TRANS/PGM] button.

2. Press the flexible button to be programmed.

3. Enter the Conference feature code, 91.

4. Press the [HOLD/SAVE] button to save.

Conferencing

1. While on an internal or external call, press the Conference
flexible button

2. You will receive dial tone, make a second call

3. Press the Conference button twice to establish the
conference call between all parties

Call Waiting

After receiving a “station busy” tone,

1. Dial *

2. A Camp-on tone sounds at the called station

3. When the called party answers, talk, or hang up to transfer
another call to the called party

Group Pick up

When an unattended phone rings in your area (group),

1. L ift the handset

2. Dial 566

3. You will be connected automatically to the caller

Note: You must be in the same pick-up group.

Call Pickup

Re-direct an Incoming Call

When you hear another phone ringing in your area,

1. Lift the handset or press the [SPEAKER] button

2. Dial 7

3. Then dial the extension number of the ringing station

4. You will be automatically connected to the caller

Retrieve an Outside Call on Hold

1. Press the flashing flexible button.

2. You will be automatically connected to the caller

Note: Calls will automatically recall after a pre-defined time.

Redial

To dial the last number called,

1. Lift the handset or press the [SPEAKER] button

2. Dial 552 , or, [SPEED] button + * + [HOLD/SAVE] button

Speed Dial

Station Speed Dial Numbers – Storing

1. Press the [TRANS/PGM] and [SPEED] button.

2. Dial the speed bin number (range = 000-099).

3. Dial the speed dial number you wish to store.

4. Press the [HOLD/SAVE] button.

5. Enter th e name associated to the number.

6. Press the [HOLD/SAVE] button.

7. A confirmation tone will sound.

Speed Dial

Station Speed Dial Numbers – Using

1. Press the [SPEED] button

2. Dial the desired speed dial bin number

Checking Voicemail

Voicemail Options

To record a personal greeting:

1. Press the [TRANS/PGM] button and dial "61".

2. Press # to start recording.

To forward my phone to voice mail:

1. Press the [SPEAKER] button

2. Press the [DND] button

3. Dial the type of forwarding you want:
1 = Unconditional
2 = Busy
3 = No Answer
4 = Busy and/or No Answer

4. Dial "#" (confirmation tone will be heard if forwarding has
been set).

Voicemail Options

Retrieving Voice Mail Messages

1. Press the message waiting button, or,

2. Lift the handset and dial 557

3. The message number prompt and the first voice message is
played

4. To delete the current voice message and hear the next
message, dial #1

-or­To save the current voice message and hear the next message,
dial #2

-or­To hear the current voice message, dial #3

Summary

• Know your phone

• Make & receive calls

• Phone Features

•Voicemail

This concludes the SBX IP 320

4008 Digital Phone

End User Training

Thanks for your participation!

End of Module