Vertex MS01077 User Manual

PAGE 1

USER MANUAL

CareCo (UK) Ltd, Hubert Road, Brentwood, Essex, CM14 4JE

by

PRODUCT CODE MS01077

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CONTENTS

1.PREFACE AND INTRODUCTION

2. SAFETY NOTICE

2.1 Before driving

2.2 While driving

2.3 Labelling

3. PARTS INTRODUCTION

Parts description

4. OPERATION

4.1 Control panel

4.2 How to operate your scooter

4.3 Assembling and disassembling

5. BATTERY CHARGING AND CARE

5.1 Charging the battery

5.2 Battery

6. INSPECTION AND MAINTENANCE

6.1 Inspection

6.2 Regular checking record

6.3 Battery, fuse and tyre

6.4 Storage

6.5 Moving about

7. TROUBLE SHOOTING AND SPECIFICATION

8. EMI

9. WARRANTY DECLARATION

1

2

7

8

17

21

25

27

29

PAGE 1

1. PREFACE AND INTRODUCTION

Please carefully read this owner’s manual before using the vehicle. Improper use of the
vehicle could result in harm, injury or trac accidents. Therefore for maximum
pleasure while using the vehicle please read this owner’s manual.

» This owner’s manual includes operation instructions for every aspect of the vehicle,

assembly instructions, as well as instructions for how to deal with possible accidents

» The symbols used in this manual are explained below:

Read especially the notes marked with these symbols:

» This manual includes a repair and maintenance record chart and warranty

information. Please keep it in a safe place or in the scooter.

» If someone else uses the scooter, please make sure that you provide them with the

instruction manual for his or her consideration.

» As designs change some illustrations and pictures in the manual may not correspond

to the vehicle that you purchased. We reserve the right to make design modications.

Our scooters have been designed and manufactured to provide a comfortable and

secure yet aordable solution for some mobility requirements.

Warning Improper usage could result in serious injury or death

Attention Improper usage could lead to injury and/or damage

to your scooter.

Suggestion Follow these instructions to keep your vehicle in a

good operating order.

Suggestion

To maximize your batteries’ eciency and service life, please fully recharge
your new battery before its rst time use.

PAGE 2

2. SAFETY NOTICE

2.1 BEFORE DRIVING

The user needs to be familiar with the usage and operation of this vehicle before
driving. Therefore, please always keep the following safety notices in mind.

The same trac rules apply to the use of this vehicle as apply to pedestrians

For your safety, please therefore follow the rules that apply to pedestrians.

» Ride on the pavement, single carriage roads, or pedestrian areas only. Never ride

on motorways or dual carriageways.

» Please do not drive your scooter after consuming alcohol or when you are tired.

» Please be careful when driving your scooter in low light. It has not been designed

for use at night.

» Be extremely cautious when driving your scooter on busy streets or in

shopping malls.

Practice operating your vehicle

Before using the scooter in busy or potentially dangerous areas, familiarize yourself
with the operation of your scooter. Please practice in a wide and open area like a park.
In order to avoid accidents with your scooter while driving, please bear in mind driving
motions, such as accelerating, stopping, turning, reversing, up-and down ramps.

» Please turn the speed dial to low speed position for your initial practice.

» Be sure someone accompanies you for safety when driving on the roads

for the rst time.

» Only use the higher speed setting when you are condent that you can easily

operate and control your scooter.

The I-GO Scooter is only to be used by one person at a time

» Do not carry passengers on your scooter (including children)

Do not use this vehicle to carry or haul goods

» As the maximum weight can be carried please refer to

“MAX USER WEIGHT” in “7. SPECIFICATION”

» Maximum loading weight for the basket is 3 kg .

Please carry out daily inspections.

» Refer to the section entitled “DAILY CHECKING”

PAGE 3

2.2 WHILE DRIVING

Please carry out daily inspections. Refer to the section entitled “DAILY CHECKING”

Do not move your body out of the vehicle while moving

» Such action may cause you to lose balance and risk injury from falling.

» Pay attention that your clothes do not tangle in the wheels.

Do not use your vehicle under the circumstances below.

» On roads with heavy trac or roads that are muddy, gravelly, bumpy, narrow,

snowed over, icy, or canal towpaths not guarded by any fence or hedge. Keep
away from places where you might get the wheels stuck.

» Do not drive at night or when it is raining, snowing, misty, or windy.

» Do not drive your vehicle in an “S” pattern or make erratic turnings.

» Do not take the scooter onto escalators.

» UNDER NO CIRCUMSTANCES SHOULD THE SCOOTER BE USED AS A SEAT

IN A MOTOR VEHICLE (E.G. CARS, BUSES, TRAINS, ETC).

Mobile Phones and other electrical equipment

» Do not use a mobile phone or other wireless communication devices while

driving.

» Always switch o the scooter and remove the ignition key before using a mobile

phone.

» Do not charge the mobile phone or any other electrical devices from your

scooter’s battery.

Automatic Power Shut Down

In order to avoid accidental battery run down, your scooter is equipped with an

automatic power shut down facility. If the scooter is switched on, after remaining

undisturbed for a period of fty minutes it will automatically turn o. Should this occur,
simply switch your scooter o and back on and it will be ready to use once again.

Ramps, inclines and drops

» Do not drive onto steep ramps greater than the specied gradient. Refer to the

section entitled “CLIMBING ANGLE” in “7. SPECIFICATION“

» Always use a low speed setting when ascending or descending a gradient.

» Do not drive on roads with large drops or potholes.

» Please slow down when driving on roads with inclines.

» Do not make sudden turns when driving on gravel roads or ramps.

» Always lean forward when climbing a steep gradient.

2. SAFETY NOTICE

PAGE 4

2. SAFETY NOTICE

Starting and Driving

1. Make sure the seat is installed properly.

2. Make sure the tiller has been secured properly.

3. Fold down the armrests so you can rest your arms on them.

4. Turn the power switch to “ON”. If necessary, turn on the headlights.

5. Check battery indicator to see whether there is enough power for your journey.
If you have any doubt about the remaining power, please recharge the batteries
before departure.

6. Set the speed dial to a position you feel safe and comfortable with.

7. Check the forward/reverse speed lever works correctly.

8. Make sure the electromagnetic brake works correctly.

9. Make sure it is safe around you before you drive on the street.

Warning!

» Do not set in freewheel mode when driving on a gradient.

» Always re-engage the anti-freewheel device before use. Failure to do so

may result in injury.

» To protect your safety, the power will automatically cut o and

electromagnetic brake system will activate while you are driving down a
steep gradient. This will limit the speed to a safe level. Turn the power on
again to re-start your scooter.

» Maximum User Weight Limit

Refer to section entitled “MAX. USER WEIGHT” in “ 8. SPECIFICATION “.
Overloading past the weight limit may lead to damage of your scooter or
cause it to malfunction and will endanger your safety. The warranty does
not cover this type of damage.

PAGE 5

2. SAFETY NOTICE

Stopping

» Release the speed control lever completely. The vehicle will naturally brake and

stop.

» Turn the power switch to (OFF). Then pull out the key.

Driving on the pavement

» Ensure the 6 km/h limit switch is set to the slowest setting when using the

scooter on the pavement.

» This will limit the scooter to a maximum speed of 6 km/h. It is an oence to travel

at more than 6 km/h on the pavement.

» The limit switch can be set to the fastest setting for use on the road or on private

ground.

Attention

1. Do not push both RH & LH sides of the speed control lever
simultaneously. This might leave you unable to control your scooter.

2. Do not turn the power switch to OFF while driving as this will lead to an
emergency stop and possible risk of accident and injury.

3. Do not set to the highest speeds while driving indoors.

4. Do not adjust the speed dial while driving, a sudden change in speed may
cause danger to you and others, and may cause damage to your scooter.

5. Do not place magnetic devices near the area of the operation handle as

this could aect the safe operation of your scooter.

6. Do be careful while driving in heavy trac or crowded areas.

7. While reversing the vehicle, beware of people or objects behind you.

PAGE 6

2. SAFETY NOTICE

Please carefully read all labels on the scooter before driving it. For your future
reference, do not remove them.

WARNING EMI LABEL

TILLER DUMPING WARNING LABEL

CE LABEL

FREEWHEEL LABEL

SEAT PINCH WARNING LABEL

PAGE 7

3. PARTS INTRODUCTION

1

6

7

8

9

2

3

4

5

Parts Description

1. Power Switch

2. Charger Socket Cover

3. Basket Bracket

4. Tiller Adjust Lever

5. Seat Rotate Lever

6. Armrest

7. Width Adjustable

Armrests Knob

8. Circuit Breaker

9. Under-seat Storage

10. Freewheel Lever

11. Anti-tip Wheel

12. Connecting Device

13. Wheel Lock knob

13

10

12

11

PAGE 8

4. OPERATION

4.1 CONTROL PANEL

1. Battery Level Indicator

2. Speed Dial

3. Horn

4. Wigwag Paddle

5. Headlight button

4.2 HOW TO OPERATE YOUR SCOOTER

Turn the key to power ON or OFF

(ON) : Power is turned on
(OFF) : Power is turned o

Speed Dial

Press the slowest or fastest setting to
determine the maximum speed of the
scooter.

Forward, Reverse, and Braking

» Pull the speed control lever backwards

with your right ngers and the vehicle

will move forward.

» Pull the speed control lever backwards

with your left ngers and the vehicle

will move backward.

» The horn will beep when the vehicle is

in reverse.

» Release the speed control lever freely

while either going forward or reverse,
and the electromagnetic brake in
the motor will be activated, and the
vehicle will stop.

1

2

35

4

Slowest setting Fastest setting

PAGE 9

Horn Button

Press the horn button to sound the horn. Release the button to stop the horn.

How To Set Freewheel Mode

The motor on the scooter can be disengaged to allow the scooter to be pushed.

» Drive Mode – To put the scooter in to “drive” mode, push the freewheel

lever down completely

» Freewheel Mode – To put the scooter in to “Neutral” mode, pull the freewheel

lever up completely and the scooter can be moved manually.

» Please note that this will put the scooter in to freewheel mode, so scooter’s

motor and brake will be disengaged.

» Battery Indicator

The battery indicator on the tiller console uses a
colour code to indicate the approximate power
remaining in your batteries. Green indicates
(40-100%) capacity, yellow a draining charge
(10-30%),and red indicates that an immediate
recharge is necessary.

4. OPERATION

NEUTRAL

RED YELLOW GREEN

DRIVE

» The remaining power suggested by the battery indicator will vary by the actual

driving time incurred and how you drive. Repeated starting, stopping, climbing

will consume the power more quickly.

PAGE 10

Braking

» Electro-magnetic brake: Release the speed control lever completely, and the

electromagnetic brake will be activated automatically, and the scooter will stop.

Parking

» After stopping, turn the main key to OFF and remove the key. The lights will turn

OFF. The electromagnetic brake is engaged (locked).

How to adjust the armrest width

Loosen the knobs at the back of the seat frame

rstly, then adjust the armrest width by sliding
the armrest. Once satised with the width,

tighten the knob.

Seat

» The seat can be turned to 45 degrees

or 90 degrees.

» Pull the seat adjustment lever up and

swivel seat.

» Release the lever, then continue

swivelling the seat until it locks
in position.

4. OPERATION

Warning!

When on a gradient NEVER switch the vehicle to the freewheel mode. The
electromagnetic brakes will not be applied. This may result in injury.

Attention

» Return the seat to the forward position before driving.

» Ensure the limit switch is set to the slowest setting when using the

scooter on the pavement. It is an oence to drive faster than 4mph on
the pavement.

PAGE 11

How to re-position the seat

The seat can slide backwards and forwards
for a comfortable driving position. To slide
the seat, pull the lever at the front of the

seat and reposition as required.

Main Circuit Breaker (Reset Button)

When the voltage in your scooter’s batteries
becomes low or the scooter is heavily
strained because of excessive loads or
steep inclines ,the main circuit breaker may
tip to protect the motor and electronics
from damage.

Tiller Adjustment

The tiller can be adjusted in to many

dierent positions to suit each driver.

» Loosen the lever to adjust the tiller

to positions you want.

» Once decide the position, tighten the

lever to secure the tiller.

4. OPERATION

PAGE 12

How to use the Under-seat storage

To operate under-seat storage

» Lift up slightly on the latch on the side of the under-seat storage bin and swing

the under-seat storage bin out and away from the travel chair.

» To close the under-seat storage bin, push it towards the center of the travel chair

until you hear the latch engage.

To remove the under-seat storage

1. Lift up slightly on the latch on the side of the under-seat storage bin (See gure
below) and swing it out and away from the travel chair until it is fully open.

2. Lift the under-seat storage bin up and o the travel chair.

To install the under-seat storage

1. Align the slot on the under-seat storage bin over the securement post.

2. Lower the under-seat storage pin onto the securement post and push the
bin towards the center of the travel chair until you hear the latch engage.

4. OPERATION

Warning!

Ensure both under-seat storage bins are latched prior to operating your
travel chair

PAGE 13

4.3 ASSEMBLING AND DISASSEMBLING

Assembling The Scooter

No tools are required to disassemble or assemble your scooter.

1. Place the freewheel mode lever in the drive position.

2. Set the rear section in the up position and make sure the hook for the front
section is connected to the axle of the rear section.

3. Put down the front and rear sections until the scooter is level.

4. Set down the battery pack on the scooter, and make sure it is in the correct
position.

5. Set down the seat on the seat post until the swivel lock engages and you hear a
click.

6. Turn key switch to “ON”. Make sure battery gauge indicates sucient power.

Disassembling The Scooter

The Vertex Sport can be disassembled in to four pieces, the seat (11.5 kg /25.3 lbs), the
front section (20.7 kg /45.6 lbs),the rear section (11.8 kg / 26 lbs) and battery pack
(13.6 kg / 30 lbs).

4. OPERATION

Warning!

To avoid personal injury, ask for assistance, if necessary, while disassembling
or assembling your scooter.

PAGE 14

Please follow the steps.

1. Make sure the tiller is raised before reassembling the scooter.

2. Turn key switch to “OFF”.

3. Place the free wheel mode lever in the drive position.

4. Take o the basket.

5. Push the Seat Rotate Lever whilst pulling up on the seat to remove.

6. Unlock the battery lock part and rotate the battery lock part.

7. Pick up the battery pack and remove it from the scooter.

8. Loosen the tiller adjustment knob and fold down the tiller and re-tighten knob.

9. Lock the front wheel and tiller by turn and pull the wheel lock catch down.

10. Pull the connecting device upward to the rear section and stand upright.

11. Take o the front section with both hands and lower the shaft.

4. OPERATION

PAGE 15

4. OPERATION

2. Pull up the wheel lock knob to x the front wheel.

3. Pick up the battery pack and remove it from the scooter.

1. Remove the seat by pulling the seat rotate lever.

PAGE 16

4. OPERATION

5. Pull the connecting device upward to the rear section and stand upright.

4. Loosen the tiller adjustment knob and fold down the tiller and re-tighten knob.

PAGE 17

5. BATTERY CHARGING AND CARE

5.1 CHARGING THE BATTERY

Follow the procedure below step by step:

1. Turn the power switch to (OFF)

2. Connect the charger’s power cord into the
power outlet.

3. Open the charging socket cap on the battery
pack. Then connect the charger’s round plug
to the charging socket.

4. Turn on the switch on the charger.

5. The charger’s LED will be lit green when
the power is on, and will turn red when
charging. The charging duration is about 6
hours. To ensure optimum performance a
10-hour charge is recommended. But we do
not recommend a charging more than 24
consecutive hours.

6. The charger’s LED will be lit RED during the
charging process. The LED will turn green
when charging is completed.

7. Turn o the charger; disconnect the power
cord and the round plug from charger socket
on the scooter.

Warning!

» The fan inside the charger will be activated accordingly when you turn on

the charger. If the fan does not work when connected to the charger or
the green light is not showing, DO NOT use this charger. It may lead to

overheating of the charger and cause a re as a result.

» There is a red LED present on the charger to illustrate operation. If this LED

does not illuminate the charger is defective, please contact your dealer.

PAGE 18

5. BATTERY CHARGING AND CARE

NOTE: The immovable function will be activated while your scooter is in charging status,
which will make your scooter not run.

Warning!

1. Keep away from ammable objects while charging as it may lead to re or

explosion of battery.

2. Do not smoke while charging as the battery may release hydrogen gas.

Always charge your battery in a well-ventilated space.

3. Never connect or disconnect the plug or cord with wet hands while

charging. Do not connect or disconnect the plug or cord when they are
wet, it may lead to electric shock.

Attention

» While gripping or folding the handle bar, beware of nger or hands caught

in the handle area.

» Take care of your hands and ngers when returning the battery pack to

it’s cavity in the shroud.

Attention - Please follow the rules below to avoid accidents

while charging.

1. Please use the I-GO charger only, and recharge the battery to its full
capacity every time. You may damage the battery and scooter if you

use a charger, which is not to the correct specication.

2. Please charge in a well-ventilated space where it is not directly exposed
to the sunlight. Do not charge in surroundings where it is humid or under
rainfall and morning dews.

3. Do not charge in temperatures less than -10°C or higher than +50°C as
the charger may not work well and the batteries may become damaged.

PAGE 19

5. BATTERY CHARGING AND CARE

5.2 BATTERY

» Do not expose the battery to temperatures below -10°C or above 50°C when

charging or storing the vehicle. Under the above temperature range can cause
the battery either to freeze or over heat. This will damage the batteries and
shorten their life.

» These batteries are maintenance free and there is no need to rell with water.

» You are required to recharge the batteries on a regular basis. Even if the scooter

is stood idle, you should charge the batteries at least once a week.

» The batteries carry a six-month manufacturer’s warranty. This warranty only

covers issues relating to manufacturing faults, and not faults relating to failure to
recharge the batteries as instructed above.

Suggestion - How to maximize your batteries eciency and service life

1. Fully recharge your new battery before its rst time use.

2. Be sure to charge the battery fully every time. The battery life will be
seriously shortened or decayed if the battery is repeatedly used without
being fully charged.

3. Always complete the charging until the orange LED light turns green.
NEVER stop charging before it is complete.

4. Keep your batteries fully charged whenever possible.

5. If you do not use your scooter for a long time, it should be charged at
least every week to keep the battery in a fully usable condition.

6. The ambient temperature will aect charging time. Charging time will be
longer in the winter.

7. After charging, do not leave the charger socket plugged in to the scooter,
as this will cause a power drain on the scooter and temporarily reduce
its range.

PAGE 20

5. BATTERY CHARGING AND CARE

Cleaning the battery

If the batteries are contaminated by water, battery acid, dust or other substances, they

will discharge quickly. The batteries supplied with the I-GO scooter are sealed and as

such are maintenance free with no risk of battery leakage. Please follow the steps below
to clean the battery.

1. Turn the scooter power switch to “OFF”.

2. Remove the seat and dust cover.

3. Remove the shroud and unplug the terminal of the tail light and signal lights.

4. Use a clean cloth to wipe o the soiled area.

5. Take out the battery.

6. Clean the battery with a clean cloth. If the terminal is covered by white powder,
please wipe it clean using warm water.

Warning!

1. The wiring system and charger are well situated in battery pack while

assembled in plant. Do not attempt to re-locate the wiring system by
yourself. The improper layout of wiring system may result in the wires
getting pinched by battery box, which might cause electronic system
failure.

2. Be sure the battery wires are connected to the right battery terminal.

Suggestion

If necessary, ask for help from your dealer for advice about maintaining and
replacing the battery.

Suggestion

1. Make sure the terminals are installed properly and put the covers back on.

2. Do not use the battery to charge telecom equipment or other items.

3. Battery eciency will vary with outside conditions; the driving distances
will be shorter in the winter. If the vehicle is not used for a long time,
please charge the battery at least every week.

4. Replace both batteries together.

PAGE 21

6. INSPECTION & MAINTENANCE

6.1 INSPECTION

» Clean the scooter with a damp cloth and dust down approximately once a week

to preserve the appearance of the scooter.

» Adjust the tiller height and return to the original position and swivel the seat

once a week to ensure the parts adjust and remove smoothly and easily when

required.

» Check for signs of wear and tear on the tyres and the upholstery on a regular

basis.

» For optimum performance and to increase the lifespan of your scooter, it is

recommended that you have your scooter serviced once a year.

6.2 REGULAR CHECKING RECORD

To make sure your scooter is correctly serviced, take it to your dealer for regular

maintenance checks. The rst inspection should be 1 month after purchase, and then

every 6 months thereafter. Your dealer may charge a fee for this service.

6.3 BATTERY, FUSE AND TYRE
Battery

» Refer to the section entitled “ 5.2 BATTERY” in “5. BATTERY CHARGING

AND CARE ”.

Fuse

» If the battery charger is turned on and no LEDs are lit, check the fuse.

PAGE 22

YEAR

Service Dates

Controller

On/o switch

Controller Lever

Braking

Recharge point

Batteries

Levels

Connections

Discharge test

Wheels and Tyres

Wear

Pressure

Bearings

Wheel nuts

Motors

Wiring

Noise

Connections

Brake

Brushes

Chassis

Condition

Steering

YEAR

Service Dates

Upholstery

Seat

Back

Armrests

Electrics

Connections condition

Lights

Test run

Forwards

Reverse

Emergency stop

Left turn

Right turn

Slope test

Over obstacles

List Items repaired

6. INSPECTION & MAINTENANCE

1 12 23 34 4

REGULAR CHECKING RECORD (6.2)

PAGE 23

Attention

When tread groove is below 0.5mm it can easily lead to vehicle slippage,
making braking distances longer. Therefore replace the tyres as early as

possible when they do not have insucient tread depth.

Attention

When conducting maintenance of your vehicle, please turn the power switch
to OFF and remove the charger cords.

Suggestion

Ask for help from your scooter dealer to inspect or replace the fuse, since the

tiller shroud has to be removed rst before you can replace the fuse.

Suggestion

» Do not splash water directly to wash your scooter as this could lead to

malfunction of the system electrics.

» Do not use petrol, solvents or vaporizing solution as these may deform

or damage the shrouds.

» Do not use wax.

Tyres

The condition of the tyres depends on how you drive and use your scooter.

» Inspecting tyre tread

» Please check the tread groove regularly. Replace the tyres when the tread groove

is less than 0.5 mm.

6. INSPECTION & MAINTENANCE

PAGE 24

Suggestion

Please store the scooter in a location where it is away from the direct
sunlight, rain, or dew. When storing for a long time, please charge the battery

to full power and then disconnect the battery terminal. For details inquire to

your scooter dealer.

6. INSPECTION & MAINTENANCE

6.4 STORAGE

Make sure the vehicle is stored under the following circumstances:

» Make sure the seat is set in the “Forward”position

» Make sure the Power switch is turned to OFF

6.5 MOVING ABOUT

» Turn the power switch “OFF” before moving.

» Lift the scooter by the chassis, and not by the bumpers. Lifting the scooters by

the bumper could cause damage or injury.

» For your safety, always ask for help if required. You will need 2 or 3 people when

moving or lifting the vehicle.

PAGE 25

7. TROUBLESHOOTING & SPECIFICATION

TROUBLE SHOOTING

Symptom

The scooter will not switch on

Remedy

» Try recharging the battery

» Check the fuse and circuit breaker in the

scooter

» Ensure that the wigwag paddle is released.

» Switch the scooter o and on.

» Recharge the batteries.

» If problem persists contact your I-GO dealer.

The scooter switches on,
but the scooter will not
move.

The scooter appears slow

The seat turns when in
operation

The handlebar appears
loose

Involuntarily horn sounds

» Ensure there is enough power in the

batteries. If not, recharge the batteries.

» Ensure the freewheel lever is engaged in the

‘DRIVE’ position.

» Check the battery power level and recharge

» Check the speed dial is not set to slow.

» Slowly rotate the seat until it drops in to

place and is secure

» Tighten the height adjustment handle to

secure the handlebar

PAGE 26

7. TROUBLESHOOTING & SPECIFICATION

SPECIFICATIONS

Item Vertex Sport

Dimension (L x W x H mm)

(L x W x H inch)

Weight w/i battery

Without battery

Battery

Controller

Charger

Front Wheel Size

Rear Wheel Size

Driving System

Brake System

Control Method

Max Speed Forward

Slop Grade Ability

Cruising Range

Max Loading

Battery Weight

Seat Weight

1080x495x940

42.5x19.5x37

57.5kg /126.7 lbs

44kg / 96.8 lbs

20AH

Dynamic 50A

Input AC 100-240V, Output 24V, 2Amp

200x50 mm / 8”x2”

200x50 mm / 8”x2”

Direct drive the rear wheel

Electromagnetic brakes

By speed control lever

6.4km h /4mph

8°

24 km / 15 miles

130kg / 285lbs

13.6kg

11.5kg

Remark: The manufacturer reserves the right to modify the specication if necessary.
The nal specication is subject to the individual scooter you purchase from your

dealer.

Note: Maximum driving distance is based on an ambient temperature of 20°C, a 75kg
driver and a brand new fully charged battery by a constant driving speed at 6.4 km/h
with 70% battery power discharged.

PAGE 27

8. EMI

This section provides the user with basic information that describes the problems with
electromagnetic interference (EMI), known sources of EMI, protective measures to either
lessen the possibility of exposure or to minimize the degree of exposure, and suggested
action should unexpected or erratic movement occur.

Attention

It is very important that you read this information regarding the possible

eects of electromagnetic interference on your Vertex Sport scooter.

Attention

Some mobile telephones and similar transmit signal while they are ON, even
when not being used.

Electromagnetic Interference (EMI) from radio wave sources

Scooters may be susceptible to electromagnetic interference (EMI), which is
interfering electromagnetic energy (EM) emitted from sources such as radio stations,
TV stations, amateur radio (HAM) transmitters, two-way radios, and mobile phones.
The interference (from radio wave sources) can cause the scooter to release its brakes,
move by itself, or move in unintended directions. It can also permanently
damage the scooter’s control system. The intensity of the interfering EM energy can be

measured in volts per meter (V/m). Each scooter can resist EMI up to certain intensity;

this is called its “immunity level”. The higher the immunity level, the greater the
protection. At this time, current technology is capable of achieving at least a 20 V/m
immunity level, which would provide useful protection from the more common sources
of radiated EMI. This scooter model has an immunity level of 20 V/m without any
accessories.

There are a number of sources of relatively intense electromagnetic elds in the
everyday environment. Some of these sources are obvious and easy to avoid. Others
are not apparent and exposure is unavoidable. However, we believe that by following
the guidelines listed below your risk to EMI will be minimized.

The sources of radiated EMI can be broadly classied into three types:

1. Hand-held portable transceivers (transmitter-receivers with the antenna mounted
directly on the transmitting unit. Examples include: citizens band (CB) radios, “walkie

talkie”, security, re, and police transceivers, mobile telephones and other personal

communication devices.

2. Medium-range mobile transceivers, such as those used in police cars, re
trucks, ambulances and taxis. These usually have the antenna mounted on
the outside of the scooter.

PAGE 28

8. EMI

3. Long-range transmitters and transceivers, such as commercial broadcast
transmitters (radio and TV broadcast antenna towers) and amateur (HAM) radios.

Attention

Other types of hand-held devices, such as cordless phones, laptop
computers, AM/FM radios, TV sets, CD players, and small appliances such
as electric shavers and hair dryers are not, so far as we know, likely to
cause EMI problems to your scooter.

Scooter Electromagnetic Interference (EMI)

Because EM energy rapidly becomes more intense as one moves closer to the
transmitting antenna (source), the EM elds from hand-held radio wave sources
(transceivers) are of special concern. It is possible to unintentionally bring high levels
of EM energy very close to the control system of the scooter while using these

devices. This can aect scooter movement and braking. Therefore, the warnings listed

below are recommended to prevent possible interference with the control system of the
scooter.

Warnings

1. Do not operate hand-held transceivers-receivers, such as citizens band (CB) radios,

or turn ON personal communication devices such as mobile phones, while the
scooter is turned ON.

2. Be aware of nearby transmitters such as radio or TV stations, and try to avoid
coming close to them.

3. If unintended movement or brake release occurs, turn the scooter OFF as

soon as it is safe;

4. Be aware that adding accessories or components, or modifying the scooter, may
make it more susceptible to EMI (Note: There is no easy way to evaluate

their eect on the overall immunity of the scooter).

5. Report all incidents of unintended movement or brake release to the scooter
manufacturer, and note whether there is a source of EMI nearby.

Important Information

1. 20 Volts per meter (V/m) is a generally achievable and useful immunity level

against EMI (the higher the level, the greater the protection);

2. This product has an immunity level of 20 V/m without any accessories and
connected to it.

PAGE 29

9. WARRANTY DECLARATION

Quality / Warranty Declaration

Products are to be t for purpose and of excellent quality and performance. For valid

warranty claims I-GO will, at their discretion, replace / repair / refund items mutually
agreed to be defective.

The scooter’s warranty is as follows:

» Frame: Two year limited warranty
» Controllers: One year limited warranty
» Electronic Components and Charger: One year limited warranty
» Batteries: 6 month limited warranty
» Warranty Exclusion: The following items are not covered by warranty

• Motor Brushes / Wheel Tyres / Arm Pads

• Seat Cushion / Fuses and Bulbs / Tiller Cover

• Rear Shroud / Front Shroud and Consumable Parts

Any damage or defect of any nature occurring from the misuse, abuse of the product,
improper operation or improper storage is not covered. The warranty starts from the
date of arrival of our products.