ADSL ROUTER USER MANUAL
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Appendix
Frequently Asked Questions
Q: Why are none of the LEDs on when I power on the ADSL router?
A: Please make sure device in use is the power adaptor included with the ADSL router
package. Check the connection between the AC power and ADSL router.
Q: The DSL LED does not turn on after it is connected to the telephone line.
A: Ensure that you are using a standard telephone line (included with the package), and
make sure the line is connected correctly. Determine whether there is poor contact at
each interface and wait for 30 seconds to allow the ADSL router to establish connection
with your ADSL operator.
Q: Why is the DSL LED flashing after it is connected to the telephone line?
A: This means the ADSL router has failed to establish a connection with Central Office.
Please check carefully and confirm whether the ADSL router has been installed correctly.
Q: The LAN LED does not turn on after it is connected to the Ethernet cable.
A: Check that the Ethernet cable is connected to the hub/PC and ADSL router correctly.
Then ensure that the PC/hub has been powered on.
Make sure you use the parallel network cable to connect the UpLink port of the hub, or
use the parallel network cable to connect to the PC. If you are connected through the
standard port of the hub (not the UpLink port), you must use a cross-cable. Please make
sure that your network cables meet the networking requirements above.
Q: My PC cannot access the Internet.
A: First determine whether the PC can ping the interface Ethernet IP address of this product
successfully (default value is 192.168.1.1) by using the ping application. If the ping
application fails, please check the connection of the Ethernet cable and check whether
the status of LEDs are in gear. If the PC uses a private IP address that is set manually
(non-registered legal IP address), please check:
1. Whether the IP address of the PC gateway is a legal IP address. Otherwise, please
use the right gateway or set the PC to obtain an IP address automatically.
2. Please confirm the validity of the DNS server appointed to the PC with an ADSL
operator. Otherwise please use the right DNS, or set the PC to obtain an IP address
automatically.
3. Please make sure you have set the NAT rules and have converted private IP
address to a legal IP address. The IP address range of the PC that you specify
should comply with the setting range of NAT rules. There may be an issue with
Central Office equipment.
Q: Why is my PC unable to browse an Internet web page?
A: Please make sure the DNS server appointed to the PC is correct. You can use the ping
application program to test whether the PC can connect to the DNS server of the ADSL
operator.