Troubleshooting
Make sure that the Heart Rate Receiver is aligned with the hand grips.
Hold the receiver within 80–100 cm of the hand grips when using the receiver.
This is the maximum transmission range of the transmitter when using the
receiver.
The Heart Rate Receiver can receive signals from other hand grips if they are
within range; be sure to maintain a distance of at least 2 m between other
individuals that are monitoring heart rate.
Interference from electrical devices, such as cell phones, power supplies, and
electronic exercise equipment can result in poor readings when using the
Heart Rate Receiver. Keep the Heart Rate Receiver as far away as possible
from such equipment
With certain individuals, readings from the Hand-Grip Heart Rate Monitor may
take a minute or two to stabilize. In such cases, allow the readings to stabilize
before perfo rming an exp erimen t.
If you are using the Heart Rate Receiver, you must start data collection to see
heart rate. Live readouts do not display heart rates because that value comes
from a calculated column that must be populated.
If you have a device that supports Bluetooth wireless technology, such as
LabQuest 2, use the Bluetooth option for data collection. See
www.vern ie r.co m/st art /gw- hr
For additional troubleshooting and FAQs, see www.vern ier. com/til/1417
Repair Information
If you have watched the related product video(s), followed the troubleshooting
steps, and are still having trouble with your Hand-Grip Heart Rate Monitor
contact Vernier Technical Support at support@vernier.com or call 888-837-6437.
Support specialists will work with you to determine if the unit needs to be sent in
for repair. At that time, a Return Merchandise Authorization (RMA) number will
be issued and instructions will be communicated on how to return the unit for
repair.
Accessories/Replacements
Item Order Code
Heart Rate Hand Grips HR-GRIP
Polar Transmitter Module HR-TRANS
Heart Rate Receiver HR-REC
Exercise Heart Rate Strap HR-STRAP
Warranty
Vernier warran ts t he H and Grip s to be free from defec ts in materia ls and
workmanship for a period of five years from the date of shipment to the customer.
The Polar Transmitter Module and Heart Rate Receiver are warranted for two
years. This warranty does not cover the battery or damage to the product caused
by abuse or improper use. This warranty covers educational institutions only.
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Disposal
When disposing of this electronic product, do not treat it as household waste. Its
disposal is subject to regulations that vary by country and region. This item
should be given to an applicable collection point for the recycling of electrical
and electronic equipment. By ensuring that this product is disposed of correctly,
you help prevent potential negative consequences on human health or on the
environment. The recycling of materials will help to conserve natural resources.
For more detailed information about recycling this product, contact your local city
office or your disposal service.
The symbol, shown here, indicates that this product must not be disposed of in a
standard waste container.
Federal Communication Commission Interference Statement
This equipment has been tested and found to c omply with the l imits for a Class B digi tal devic e, pursuant to Part 15 of the FCCrules . These
limi ts are designed to provide reasonabl e protection agains t harmful interference in a residenti al instal lation. This equi pment generates, uses
and can radiate radio frequency energy and, if not i nstalled and us ed in accordance with the i nstructions, may cause harmful interference to
radio communic ations. However, there is no guarantee that int erference will not occ uri n a particular instal lation. If thi s equipment does c ause
harmful interference to radio or telev ision recepti on, which can be determined by turning the equipment off and on, the us er is encouraged to
try to correct the interference by one or more of the following meas ures:
Reorient or relocate the receiv ing antenna.
Increase the separation between the equipment and receiv er.
Connect the equipment i nto an outlet on a circui t different from that to which the receiv er is connected.
Consult the deal eror an experienc ed radio/TV technici an forhel p.
FCCCauti on
This devi ce complies with Part 15 of the FCC Rules. Operati on is subjec t to the following two c onditions:
(1) this devic e may not cause harmful interference and
(2) this devic e must accept any interference receiv ed, includi ng interference that may cause undes ired operation
RF Exposure Warning
The equipment compli es with RF exposure li mits set forth for an uncontroll ed environment. The antenna(s) used for this transmitt ermus t not be
co-located or operating i n conjunction with any other antenna or transmitter.
You are cautioned that c hanges or modificati ons not expressl y approved by the party responsi ble for complianc e could voi d your authority to
operate the equipment.
IC Statement
This devi ce complies with Industry Canada licens e-exempt RSS standard(s). Operation is subjec t to the following two condi tions: (1) this
devic e may not cause int erference, and (2) this dev ice must acc ept any interference, inc luding interference that may c ause undesired
operation of the devi ce.
IndustryCanada- Class B This digital apparatus does not ex ceed the Class B l imits for radio noi se emissi ons from digital apparatus as
set out in the i nterference-causing equipment s tandardenti tled “Digital A pparatus,”ICES -003of Indus try Canada. Operation is s ubject to the
following two conditions : (1)thi s devic e may not cause interference, and (2) this devic e must accept any interference, incl uding interference
that may caus e undesired operation of the devi ce. To reduce potential radio int erference to other users, the antenna ty pe and its gain s hould
be so chos en that the equivalent i sotropicall y radiated power (e.i.r.p.)i s not more than that permitted for succ essful communi cation.
RF exposurewarning:The equipment compli es with RF exposure limi ts set forth for an uncontrolled env ironment. The antenna(s)us ed for
this transmi tter must not be co-located or operating i n conjunction with any other antenna or transmitter.
Le présent appareil est conforme aux CNR d’Industrie Canada appl icables aux appareils radio exempts de l icence. L’ exploitati on est
autorisée aux deux conditi ons suiv antes : (1) l’appareil ne doi t pas produire de brouillage, et (2) l’appareil doit ac cepter tout interférence
radioélectrique, même si c ela résulte à un brouill age s uscepti ble d’en compromettre le fonctionnement.
Cet appareil numérique respecte l es limi tes de bruits radioélec triques applic ables aux appareil s numériques de
Classe B p rescrit es d ans
la norm e sur le matériel int erférant- brou illeur: “Appareils N umériques,” NMB- 003 édictée par industrie Canada.
L’utilisation est
soumis e aux deux conditi ons suiv antes: (1) cet appareil ne peut caus erd’ interférences, et (2) cet appareil doi t accepter toutes interférences, y
comprises cell es suscepti bles de provoquer un dis fonctionnement du dis positif. Afi n de réduire les interférences radio potent ielles pour l es
autresutilisateurs, letype d’antenneet s on gain doivent être choi sie de tell e façon que l’équi valent de puis sance isotrope émi s (e.i.r.p) n’est
pas plus grand que celui permi s pour une communicati on établie.
Avertissement d’exposition RF: L’équipement est conforme aux li mites
d’expos ition aux RF établies pourun env ironnement non supervisé. L’antenne (s) utilisée pource transmetteurne doit pas êt re jumelés ou
fonctionner en conj onction avec toute autre antenne ou transmetteur.
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