Vermont Castings PH24, PH18 Appliance Installation And Operating Instructions

Page 1

Unvented Gas Log Heater/ Vented Decorative Appliance Installation and Operating Instructions

Models: PH18 (for use with PH18-R Log Sets) PH24 (for use with PH24-R or PH30-R Log Sets)

WARNINGS

If the information in this manual is not followed exactly, a ﬁ re or explosion may result causing property damage, personal injury or loss of life.

– Do not store or use gasoline or other

ﬂ ammable vapors and liquids in the vicinity of this or any other appliance.

– WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

– Installation and service must be per-

formed by a qualiﬁ ed installer, service agency or the gas supplier.

This is an unvented gas-ﬁ red heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to page 6.

INSTALLER: Leave this manual with the appliance.

CONSUMER: Retain this manual for

future reference.

65D2035 8/14 Rev. 9

Page 2

PH Gas Logs

Thank you and congratulations on your purchase of an Vermont Castings Group Log Set.

PLEASE READ THE INSTALLATION AND OPERATION INSTRUCTIONS BEFORE USING THE APPLIANCE!

IMPORTANT: Read all instructions and warnings carefully before starting installation.

Failure to follow these instructions may result in a possible ﬁ re hazard and will void the warranty.

CONTENTS

Carbon Monoxide Warning ........................................ 2

Important Safety Information ....................................3

Codes ..................................................................... 4

Product Features ........................................................ 5

Gas Speciﬁ cations .................................................5

Gas Pressures ....................................................... 5

Ignition Controls .....................................................5

Pilot/ODS ............................................................... 5

Thermal Generator ................................................. 5

Getting Started ............................................................ 6

Fireplace and Hearth Dimensions............................. 7

Placement in a Fireplace with Restrictive Barrier ... 7

Clearances and Height Requirements ...................... 8

Installation Requirements.......................................... 9

Installation ..................................................................11

Installing Vented Applications ...............................11

Damper Stop Installation .......................................11

Place and Secure Appliance .................................11

Assembly Procedure ............................................ 12

Gas Line Connection ................................................ 12

Check Gas Pressure................................................. 13

Manual Control ..................................................... 13

Millivolt Control ..................................................... 13

Electrical Wiring - Millivolt ....................................... 14

Optional Wall Switch or Thermostat ..................... 14

Optional Remote Receiver ................................... 15

Check System Operation ..................................... 15

Log Placement .......................................................... 16

PH18-R ................................................................ 16

PH24-R ................................................................ 18

PH30-R ................................................................ 20

Flame Appearance .................................................... 22

Millivolt Control ..................................................... 22

Manual Control ..................................................... 22

Burner Flame ....................................................... 23

Operating Instructions ............................................. 24

For Your Safety Read Before Lighting ................. 25

Manual Control Lighting Instructions .................... 26

Millivolt Control Lighting Instructions .................... 27

Match Lighting Instructions .................................. 28

Cleaning and Servicing ............................................ 28

Troubleshooting .......................................................29

Illustrated Parts Breakdown .................................... 32

Replacement Parts ................................................... 31

Burner Assembly .................................................. 31

Accessories .......................................................... 32

Logs ..................................................................... 33

Massachusetts Residents Only............................... 34

Warranty .................................................................... 35

CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning are similar to the ﬂ u with

headaches, dizziness and/or nausea. If you have these signs, the insert may not have been installed properly . Get fresh air at once! Have the insert inspected and serviced by a qualiﬁ ed service person. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the inﬂ uence of alcohol, and those at high altitudes.

Propane/LP gas and natural gas are both odorless. An odor-making agent is added to each of these gases. The odor helps you detect a gas leak. However, the odor added to these gases can fade. Gas may be present even though no odor exists.

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IMPORTANT SAFETY INFORMATION

PH Gas Logs

INSTALLER

Please leave these instructions with the appliance.

OWNER

Please retain these instructions for future reference

• Any change to this heater or its controls can be dangerous.

• Improper installation or use of the heater can cause serious injury or death from ﬁ re, burns,

explosion or carbon monoxide poisoning.

• Do not allow fans to blow directly into the ﬁ replace. Avoid any drafts that alter burner ﬂ ame

patterns.

WARNING

• Do not use a blower insert, heat exchanger insert or other accessory, not approved for use

with this heater where applicable.

1. Due to high temperatures, the appliance should be located out of trafﬁ c and away from furniture and draperies.

2. Children and adults should be alerted to the hazard of high surface temperature and should stay away to avoid burns or clothing ignition.

3. Young children should be carefully supervised when they are in the same room with the appliance.

4. Do not place clothing or other ﬂ ammable material on or near the appliance.

5. Any safety screen or guard removed for servicing an appliance, must be replaced prior to operating the heater.

6. Installation and repair should be done by a qualiﬁ ed service person.

7. To prevent malfunction and/or sooting, an unvented gas heater should be cleaned before use and at least annually by a professional service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding materials, etc. It is imperative that control compartments, burners and circulating air passageways be kept clean.

8. For propane/LP insert, do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors. To prevent performance problems, do not use propane/LP fuel tank of less than 100 lbs. capacity.

9. The installation must conform with local codes or, in the absence of local codes, with the National Fuel Gas

Code, ANSI Z223.l/NFPA54.

10. This unit complies with ANSI Z21.11 Unvented Heaters, latest edition and also complies with ANSI Z21.60 Decorative Vented Appliances for Solid Fuel Burning Fireplaces, latest edition. State and local codes may only allow operation of this appliance in a vented conﬁ guration. Check your state or local codes. For vented operation, refer to Vented Instructions in this manual.

11. Do not install the heaters in a bathroom or bedroom.

12. Correct installation of the ceramic ﬁ ber logs, proper location of the heater, and annual cleaning are necessary to avoid potential problems with sooting. Sooting, resulting from improper installation or operation, can settle on surfaces outside the ﬁ replace. See log place- ment instructions for proper installation.

13. Avoid any drafts that alter burner ﬂ ame patterns. Do not allow fans to blow directly into ﬁ replace. Do not place a blower inside burn area of ﬁ rebox. Ceiling fans may create drafts that alter burner ﬂ ame patterns. Sooting and improper burning will occur.

14. CAUTION: Candles, incense, oil lamps, etc. produce combustion by-products including soot. Vent-free appliances will not ﬁ lter or clean soot produced by these types of products. In addition, the smoke and/or aromatics (scents) may be reburnt in the vent-free appliance which can produce odors. It is recommended to minimize the use of candles, incense, etc. while the vent-free appliance is in operation.

15. This is an unvented gas-ﬁ red heater. It uses air (oxy- gen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Page 6.

16. This heater shall not be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code or applicable local codes.

17. Keep room area clear and free from combustible materials, gasoline and other ﬂ ammable vapors and liquids.

18. Unvented gas heaters are a supplemental zone heater. They are not intended to be a primary heating appliance. Water vapor produced by an unvented heater can create moisture problems in a home when operated for extended periods of time.

19. During manufacturing, fabricating and shipping, various components of this appliance are treated with certain oils, ﬁ lms or bonding agents. These chemicals are not harmful but may produce annoying smoke and smells

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PH Gas Logs

as they are burned off during the initial operation of the appliance; possibly causing headaches or eye or lung irritation. This is a normal and temporary occurrence.

The initial break-in operation should last two to three

hours with the burner at the highest setting. Provide maximum ventilation by opening windows or doors to allow odors to dissipate. Any odors remaining after this initial break-in period will be slight and will disappear with continued use.

20. Input ratings are shown in BTU per hour and are for elevations up to 2,000 feet. For elevations above 2,000 feet, input ratings should be reduced 4 percent for each 1,000 feet above sea level. See the National Fuel Gas Code.

21. The heater and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2 psig (3.5 kPa).

22. The heater must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig (3.5 kPa).

23. Do not use this room heater if any part has been under water. Immediately call a qualiﬁ ed service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.

24. This appliance must not be used with glass doors in the closed position. This can lead to pilot outages and severe sooting outside the ﬁ replace.

25. Never burn solid fuels in a ﬁ replace where an unvented room heater is installed.

26. Always have a ﬁ replace screen in place when the ap- pliance is in operation and , unless other provisions for combustion air are provided, the screen shall have an opening(s) for induction of combustion air.

IMPORTANT SAFETY INFORMATION

Never connect unit to private (non-utility) gas wells. This gas is commonly known as wellhead gas.

WARNING

This appliance may be installed in an aftermarket, permanently located, manufactured (mobile) home, where not prohibited by local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

CODES

Adhere to all local codes or, in their absence, the latest edition of THE NA TIONAL FUEL GAS CODE ANSI Z223.1 or NFPA54 which can be obtained from…

American National Standards Institute, Inc.

1430 Broadway

New York, NY 10018

National Fire Protection Association, Inc.

Batterymarch Park

Quincy, MA 02269

Attention Massachusetts Residents: This product must be installed by a licensed gas ﬁ tter.

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Page 5

PRODUCT FEATURES

PH Gas Logs

GAS SPECIFICATIONS

Min.Input Max. Input

Model Fuel Control BTU/h BTU/h

PH18NM Nat. Manual 18,000 30,000 PH18NV Nat. Millivolt 26,000 30,000 PH24NM Nat. Manual 19,000 36,000 PH24NV Nat. Millivolt 24,000 36,000 PH18PM LP Manual 22,500 30,000 PH18PV LP Millivolt 24,500 30,000 PH24PM LP Manual 25,000 36,000 PH24PV LP Millivolt 29,000 36,000

GAS PRESSURES

Natural Propane (LP)

Manual Regulator Pressure 4.0" w.c. 10.0" w.c. Millivolt Regulator Pressure 3.5" w.c. 10.0" w.c. Millivolt Pilot Regulator 3.5" w.c. n/a Max. Gas Inlet Pressure 10.5" w.c. 13.0" w.c. Min. Gas Inlet Pressure 5.0" w.c. 11.0" w.c.

NOTE: An external regulator is required to reduce supply pressure to a maximum of 13.0" w.c. for LP systems.

IGNITION CONTROLS

Piezo ignitor allows ignition of the pilot without the use of matches or batteries.

Manual control has three (3) positions: OFF - All gas to the gas logs is shut off at

the valve.

IGN - Valve position to light/maintain a

standing pilot.

HI/LOW - Variable position corresponding to

desired ﬂ ame height.

Millivolt control has four (4) positions:

OFF - All gas to the gas logs is shut off at

the valve.

IGN - Valve position to light/maintain a

standing pilot.

ON - Valve position to turn ON/OFF log

set with remote switch/thermostat.

HI/LO - Variable position to control ﬂ ame

height (heat output).

PILOT/ODS

The gas log heater is ﬁ tted with a specially designed safety pilot (ODS assembly) which senses the amount of oxygen available in the room and shuts the gas log heater off if the oxygen level begins to drop below a satisfactory level. The pilot can only be relit when adequate fresh air is available.

65D2035

THERMAL GENERATOR

The millivolt gas log pilot is ﬁ tted with a millivolt (thermopile) generator to provide power for remote activation.

Page 6

PH Gas Logs

GETTING STARTED

• Handle the gas log burner assembly by

the burner only. Do not pick the unit up by the burners or grate (not attached to frame).

• Gloves are recommended when handling

ceramic ﬁ ber logs to prevent skin irritation

CAUTION

from loose fibers. Logs are fragile — handle with care.

MAKE SURE YOU HAVE RECEIVED ALL PARTS:

Check your packing list to verify that all listed parts have been received. You should have the following:

• Unvented gas log burner assembly

• Plastic bag containing crushed volcanic rock

• Installation/operating instructions

• Two (2) anchoring screws

• Grate

• Ceramic ﬁ ber or refractory cement logs

The millivolt controlled version of this heater is the only style designed to be operated with optional devices for ON/OFF functions. The following options may be used with the millivolt controlled heater. These options are not packaged with the log set.

• Hand held Remote with receiver

• Wall thermostat with 15' wire

• Wall switch with 15' wire

• Hand held Thermostat Remote with receiver

Carefully inspect the contents for shipping damage. If any parts are missing or damaged, immediately inform the dealer from whom you purchased the appliance. Do not

attempt to install any part of the appliance unless you have all parts in good condition.

WHAT YOU WILL NEED FOR INSTALLATION:

You should have the following items available before proceeding with installation:

• External regulator (for propane/LPG and 1/2 lb.

natural gas systems only)

• Piping which complies with local codes

• Sediment trap (recommended)

• Screwdriver

• Tee joint.

• Pipe sealant approved for use with propane/LPG

(Resistant to sulfur compounds)

• Drill with 5/32 bit

• Pipe wrench or appropriate size crescent wrench

set

• Manual shutoff valve

If the area in which the heater may be operated does not meet the required volume for indoor combustion air, combustion and ventilation air shall be provided by one of the methods described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the

WARNING

International Fuel Gas Code or applicable local codes.

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FIREPLACE and HEARTH DIMENSIONS

PH Gas Logs

This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built ﬁ replace, vent free appliance, or in listed ventless ﬁ rebox enclosure. It has been design certiﬁ ed for these installations.

Exception: DO NOT install this appliance in a factory-built ﬁ replace that includes instructions

WARNING

stating it has not been tested or should not be used with unvented gas logs.

Use manufacturer’s installation and clearance requirements as deﬁ ned in their manual.

The PH Series unvented room heater is approved for installation into the following unvented ﬁ replaces:

GCUF(32,36,42) and VFR(32,36,42) Series Fireboxes

The PH Series unvented room heater may also be installed into a Ventless Firebox Enclosure for Gas Fired Decorative Type Unvented Room Heaters per ANSI Z21.91b.2004, as long as ﬁ rebox hearth dimensions meet the minimum hearth dimensions shown below.

FP2530

MODEL A B C D

PH18 25"

(635 mm)

PH24 29"

(737 mm)

PH30 35"

(889 mm)

Figure 1 Hearth Minimum Dimensions

(330 mm)

13"

⁄2"

(445 mm)

191⁄2"

(495 mm)

⁄2"

(648 mm)

17"

(432 mm)

17"

(432 mm)

17"

(432 mm)

Barriers such as the bottom of a glass door frame placed in front of a gas log set can change the air ﬂ ow characteristics of the ﬁ replace which in turn can cause the unit

WARNING

to overheat and malfunction.

IMPORTANT INFORMATION FOR THE INSTALLATION OF THIS GAS LOG SET

The following are guidelines for placing a gas log set in a ﬁ replace that has a restrictive barrier along the bottom front opening of the ﬁ replace. Some examples of barri- ers are glass/screen door frames and sunken/recessed ﬁ replaces.

Height of Minimum Depth of

Restriction (x) Fireplace/Firebox

No Restriction 13" 0" to 11⁄2" 16" Greater than 11⁄2" to 3" 16" Greater than 3" * *Any barrier greater than 3" placed in front of the gas log set is not recommended by the manufacturer.

NOTE: Non combustible material such as refractory brick may be used to line the ﬂ oor of the ﬁ replace in order to raise the height of the gas log set in relation to a restrictive barrier. If the unit is raised, the minimum height dimension listed in the homeowner’s manual must not be exceeded.

NOTE: If the log set is equipped with a remote receiver, a restrictive barrier may reduce the battery life by increasing the ambient temperature inside the ﬁ replace. Placement of the receiver outside of the ﬁ replace will extend the battery life.

The log set should

be placed against or

as near as possible Glass door frames with adjustable louvers should have the louvers fully open while the unit is in operation

Height of restrictive barrier caused by glass door frames, recessed ﬁ replac- es, etc. from the base or bottom surface of the unit. (Refer to Table).

Figure 2 Reference Drawing of a Natural Flame Log Set in an Enclosure

to the rear wall of the

ﬁ replace

Depth of

Fireplace/

Firebox

(Refer to

Table)

FP2794

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PH Gas Logs

CLEARANCES AND HEIGHT REQUIREMENTS

The dimensions shown in Figures 3 through 11 and deﬁ ned in the ﬁ replace manufacturer's instructions are minimum clearances to maintain when installing this heater. Left and right clearances are determined when facing the front of the heater.

When heater is installed into a ventless ﬁ rebox, minimum clearances, as speciﬁ ed by the ventless ﬁ rebox manufacturer, must be met.

WARNING

Follow these instructions carefully to ensure safe installation. Failure to follow instructions exactly can create a ﬁ re hazard.

Sidewall and ceiling clearances: The sides of the ﬁ re- place opening must be at least 16" from any combustible wall. The ceiling must be at least 42" from the top of the ﬁ replace opening.

Heat Resistant Material

Measure This Distance

42"

16"

FP1996

Figure 3 Sidewall and Ceiling Clearances

Heat resistant material (minimum requirements) with no wooden mantel or other combustible projection:

To install the gas logs into a ﬁ replace with no wooden mantel, shelf or other combustible projection above the ﬁ replace opening, measure the heat resistant material height, per Figure 4, then see T ABLE A.

Heat resistant materials such as slate and marble must be

at least 1/2" thick. Sheet metal should not be installed onto combustible material.

Heater in Fireplace or Firebox

Figure 4 Measure Heat Resistant Material

FP2922

Table A Heat Resistant Material Requirements with No Mantel or Combustible Projection

Heat Resistant Material PH18/24 Requirements Measurement for Safe Installation

12" or more Hood not required 8" or less than 12" Extend resistant material to

12" or install hood. Figure 5 Less than 8" Extend heat resistant material

to at least 8" and install hood. Figure 5. OR, extend heat resistant material to a height of at least 12"

IMPORTANT: If you cannot meet these minimum clearances you must operate the heater with chimney ﬂ ue damper open. Refer to "Installing Vented Applications" found on Page 14.

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Page 9

INSTALLATION REQUIREMENTS

10"

8" 6"

256O"

8" 1456O" 186" 2256O" 26"

12"

12”

Min.

28”

10” or Less

PH Gas Logs

8" or More of Heat Resistant Material

Hood

Heater in Fireplace or Figrebox

FP2923

Figure 5 Measure Heat Resistant Material for Mantel

Heat resistant material (minimum requirements) with wooden mantel or other combustible projection:

To install the heater with a wooden mantel, shelf or other combustible projection above, ﬁ rst measure the heat resis- tant material shown in Figure 6, then see TABLE B.

Heat Resistant Material

Hood

Heater in Fireplace or Firebox

FP2534

Figure 6 Minimum Mantel Clearance with Hood

Example: A mantel may project from the wall a maximum

of 21⁄2" at a minimum of 8" above the opening and a maximum of 6" at a minimum of 141⁄2" above the opening.

Table B Heat Resistant Material Heights and Mantel Location

Requirements for Safe Heat Resistant Material Measurement

Installation with Wooden Mantel,

Shelf or Other Combustible

Projection

12" or more Hood not required. Observe

proﬁ les (side elevations) shown in

Figure 7

8" or less than 12"

Install hood (CABR/CABL) and

observe proﬁ les show in Figure 6;

OR extend heat resistant material

to at least 12" and observe proﬁ les

shown in Figure 7 Less than 8" Extend heat resistant material to

at least 8" and install hood (CABR/

CABL) and observe proﬁ les

shown in Figure 6; OR extend

heat resistant material to at least

12" and observe proﬁ les shown in

Figure 7.

Heat Resistant Material

Heater in Fireplace or Firebox

Figure 7 Minimum Mantel Clearance with No Hood

FP2535

Example: The bottom of the mantel may project from the

wall a maximum of 10" at a minimum of 28" above the opening.

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PH Gas Logs

FLOOR CLEARANCE

The gas log heater must be installed at least 5" above any combustible ﬂ ooring material, such as carpeting or tile, which is closer than 14" to the base of the ﬁ replace. The minimum distance must be maintained from the top surface of carpeting, tile, etc. Figure 8

OR,

FP2924

The gas log heater may be installed nearer to the ﬂ oor if a minimum of 14" of noncombustible material such as slate or marble is installed between the base of the ﬁ replace and the combustible ﬂ ooring. Figure 9

Heater in Fireplace or Firebox

Combustible Material

5” Minimum

Figure 8 Minimum Clearance Above Combustible Flooring

Heater in Fireplace or

This Distance May Now be Less than 5"

FP2925

Firebox

Combustible Material

14” Minimum

Figure 9 Minimum Clearance Above Combustible Flooring with Noncombustible Material Installed at Base of Fireplace

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INSTALLATION

PH Gas Logs

BEFORE FULLY INSTALLING THE UNIT:

•

Turn OFF the gas supply to the ﬁ replace or ﬁ re-

box.

• Seal any fresh air vents and/or ash clean-out doors

located on the ﬂ oor or wall of the ﬁ replace. If left unsealed, drafting may cause pilot outage or sooting. Use a heat resistant sealant. Do not seal the

chimney ﬂ ue damper.

Before installing in a solid fuel burning fireplace, The chimney flue and firebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney

WARNING

cleaner.

INSTALLING VENTED APPLICATIONS

Manual and millivolt controlled gas logs may be installed as a vented decorative log set in compliance with ANSI Z21.60 and National Fuel Gas Code, Section 6.6 Since, the gas logs are operated with the damper open, non-combustible material and minimum mantel requirements do not apply.

DAMPER STOP INSTALLATION:

A damper stop must be provided with the unit. Contact your dealer to obtain one. The damper stop must be installed as shown in Figure 10 to prevent full closure of the ﬁ replace damper blade and provide a minimum 29 square inch ﬂ ue opening.

Damper Stop

Damper

FP2538

Figure 10 Damper Stop Installation (See Warning)

This appliance is for installation only in a solid fuel burning ﬁ replace (masonry ﬁ replace or manufactured fireplace) with a working ﬂ ue and constructed of noncombustible material. Exception: DO NOT install this appliance in a factory-built fireplace that includes

WARNING

instructions stating that it has not been tested or should not be used with unvented gas logs. This log set may be installed as a vented log set.

BEFORE INSTALLING THE APPLIANCE:

• Turn off gas supply to ﬁ replace or ﬁ rebox.

• Have the ﬁ replace ﬂ oor and chimney professionally

cleaned to remove ashes, soot, creosote or other obstructions. Have this cleaning performed annually after installation.

• Seal any fresh air vents or ash clean-out doors lo-

cated on ﬂ oor or wall of ﬁ replace. If not, drafting may cause pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney ﬂ ue damper.

Install and operate the appliance as directed in this manual.

The ﬁ replace and gas logs function as a system. If the ﬁ replace is spilling into the room (check with a match or a smoke stick), reposition the damper clamp until a positive draft is obtained by opening the damper. If negative pressure in home prevents having

WARNING

a positive draft, contact your dealer for assistance.

PLACE AND SECURE APPLIANCE

You must secure the gas log heater to the ﬁ replace ﬂ oor. If not, the entire unit may move when you adjust the controls. Movement of unit may cause shifting of the gas logs which leads to sooting and improper burning.

Special care is required if you are installing the unit into a sunken ﬁ replace. You must raise the ﬁ replace ﬂ oor to allow access to

WARNING

gas log controls. This will insure adequate air ﬂ ow and guard against sooting. Raise the ﬁ replace ﬂ oor using noncombustible materials, as described in Placement in a Fireplace with Restrictive Barrier on Page

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Page 12

PH Gas Logs

INSTALLATION

ASSEMBLY PROCEDURE

1. Center the gas log unit in the ﬁ replace or ﬁ rebox.

2. Install Grate: Insert longest middle grate bar in one of the two square holes in control panel. Figure 11. Be sure grate is centered. Sit horizontal bar inside two hooks on front of control panel. Figure 11. Make certain front feet of grate are located inside front edge of ﬁ replace or ﬁ rebox.

3. Anchor holes are located on the ﬂ ange of the unit. Figure

11. After centering the burner correctly, mark the hole positions on the ﬁ replace/ﬁ rebox ﬂ oor. Drill two (2) 5/32" diameter holes approximately 1

4. Anchor the unit to the ﬁ replace/ﬁ rebox ﬂ oor using the screws provided. Figure 12.

Hole for Grate Bar

⁄2" deep.

Screws

Use new black iron or steel pipe. Internally tinned copper or copper tubing can be used per National Fuel Code, section 2.6.3, providing gas meets hydrogen sulfide limits, and where permitted by local codes. Gas piping system must be sized to provide minimum inlet pressure (Listed on Data Plate) at the maximum ﬂ ow rate (BTU/Hr). Undue pressure loss will occur if the pipe is too small.

CAUTION

A manual shutoff valve must be installed upstream of the appliance. Union tee and plugged 1/8" NPT pressure tapping point should be installed upstream of the appliance. Figure 12

Stainless Flexible Tube

To Heater Valve

Pipe

Possible Locations for Pressure Tapping Point

Middle Grate Bar

Hooks for Grate

Horizontal Grate Bar

Figure 11 Install Grate and Secure Heater to Floor of Fireplace/Firebox

Anchor Hole

CONNECT THE GAS LINE

NOTICE: A qualiﬁ ed gas appliance installer must

connect the heater to the gas supply. Consult all local codes.

Pipe Coupling

Manual Shutoff Valve

Figure 12 Gas Connection

Gas Supply Inlet

FP2371

IMPORTANT: Hold heater valve ﬁ rmly with a wrench to prevent movement when connecting to inlet pipe.

CHECK GAS TYPE: The gas supply must be the same as stated on the heater’s rating plate. If the gas supply is different, DO NOT INSTALL THE HEATER. Contact your

WARNING

dealer for the correct model.

Connecting directly to an unregulated propane/LPG tank can cause an explosion.

WARNING

Always use an external regulator for all propane/LPG heaters and high pressure one to two-pound systems only, to reduce the supply tank pressure to a maximum of

13" w.c. This is in addition to the internal regulator in the heater valve.

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Page 13

INSTALLATION

PH Gas Logs

CHECK GAS PRESSURE

The heater gas inlet connection is a 3/8" NPT at the valve. All units have the inlet connection on the right side, when you face the unit. To connect from the opposite side, route the pipe under the rear portion of the unit.

When tightening up the joint to the valve, hold the valve securely to prevent movement.

Test all gas joints from the gas meter to the heater valve for leaks using a gas analyzer or soap and water solution after completing connection. DO NOT USE AN OPEN

FLAME.

Check the gas pressure with the appliance burning and the control set to HIGH.

MANUAL CONTROL

Figure 13

The pressure regulator is preset and locked to discourage tampering. If the pressure is not as speciﬁ ed,

replace the regulator with the correct part from the parts list in this manual.

Remove 1/8" NPT plug, located on side of regulator body . Install ﬁ tting and tubing to pressure gauge. After taking pressure reading, reinstall test plug. Check for gas leaks.

MILLIVOLT CONTROL

Figure 14

The valve regulator controls the burner pressure which should be checked at the pressure test point.

Turn captured screw counter clockwise two or thre turns and then place tubing to pressure gauge over test point (Use test point “OUT” closest to control knob). After taking pressure reading, be sure and turn captured screw clockwise ﬁ rmly to re-seal. Do not over torque. Check for gas leaks.

Test Port “Out”

FP2372

NPT Test Plug

Figure 13 Manual Control Pressure Test Point Location

Figure 14 Millivolt Control Pressure Test Point Location

FP2499

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PH Gas Logs

Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.

WARNING

On/Off Switch

ODS Pilot

Wall Switch

ELECTRICAL WIRING - MILLIVOLT

ODS Pilot

Millivolt Valve

On/Off Switch

TH = 3 TP = 1 TP/TH = 2

Switch

Figure 15 Wiring Diagram

The millivolt valve is a self-powered combination gas control

THAT DOES NOT REQUIRE 110 VAC TO OPERATE.

CONNECT OPTIONAL WALL SWITCH OR THERMOSTAT

1. Use 18 AWG, two-wire cable, 20 feet maximum length.

2. At one end of the cable, connect both wires to the wall switch or thermostat. At the other end, connect one wire to TP/TH and one wire to TH. The color of the wires does not matter. Or you can hook the wall switch or thermostat to wires on the unit.

Spade Terminal

FP2112

Optional Wall Switch, Remote Receiver or Optional T-Stat

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ELECTRICAL WIRING - MILLIVOLT

PH Gas Logs

CONNECT OPTIONAL REMOTE RECEIVER

Follow instructions supplied with the remote.

Connect the wires to the two .25" male connectors located on the left side of the valve when facing the unit (Refer to Page 17, Figure 15). Do not let wire touch grate or burner.

NOTE: Heat reduces battery life. You can protect the receiver and extend battery life by mounting the receiver in a wall or other location outside the ﬁ replace.

CHECK SYSTEM OPERATION

The millivolt system and individual components may be checked with a millivolt meter having a 1-1000 mV range. Conduct each check shown in chart by connecting meter test leads to terminals as indicated.

A. COMPLETE MILLIVOLT SYSTEM CHECK

(“A” Reading - On/Off Switch contacts CLOSED -

Control Knob “ON” - Main burner should come ON)

a. If the reading is more than 175 millivolts and the

automatic valve still does not come on, replace the control.

b. If the closed circuit reading (“A” reading) is less than

175 millivolts, determine cause for low reading, proceed to Section B below.

B. Thermopile Output Reading Check

(“B” Reading - On/Off Switch contacts OPEN Main burner OFF)

1. Check gas pressure to the unit. If gas pressure is within minimum and maximum on data plate, then check pilot voltage, 500 millivolts minimum. If the minimum millivolt reading is not obtainable, replace pilot.

Connect Switch or Meter

Check Meter Leads Thermostat Reading Test To Test To Terminals Contacts Should Be

A Complete 2 & 3 Closed Minimum 175mV System

B Thermopile 1 & 2 Open Minimum 500mV Output

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PH Gas Logs

LOG PLACEMENT

The positioning of the logs are critical to the safe and clean operation of this heater. Sooting and other problems may result if the logs are not properly and ﬁ rmly positioned in the appliance. Never add additional logs or embellishments such as pine cones, vermiculite or rock wool to the heater. Only use the logs supplied with the unit.

Failure to position the parts in accordance with diagrams below or to use only parts speciﬁ cally

WARNING

approved for this heater may result in property damage or personal injury.

Rear Log #1

PLACE PH18-R LOGS

1. Place Rear Log (#1) on rear support.

Figure 16.

2. Place Left Middle Log (#2) on middle support and burner. Figure 17

3. Place Right Middle Log (#3) on middle support. Figure 17

NOTE: Logs #1, #2 and #3 have ridges on the bottom which secure the logs to burner frame. After installing each log, check to be sure it is stable.

Left Middle Log #2

Figure 16

Right Middle Log #3

LG1084

DO NOT sprinkle volcanic rock on the logs or around the pilot or the main burner. This may cause sooting. Only place volcanic rock on the ﬂ oor of the ﬁ replace.

During initial operation of the new heater,

CAUTION

burning logs will give off a paper burning smell and orange ﬂ ames will be present. Simply open the windows for a few hours to vent the odor.

LG1085

Figure 17

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Page 17

LOG PLACEMENT

PH Gas Logs

4. Place Front Log (#4) in between burner and grate so that notched areas ﬁ t between grate supports.

Figure 18

LG1086

Front Log #4

5. Rest Left Top Log (#5) on front and rear log cutouts. Figure 19

6. Rest Right Top Log (#6) on front and rear log cutouts. Figure 19

Left Top Log #5

Right Top Log #6

Figure 19

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LG1087

Page 18

PH Gas Logs

LOG PLACEMENT

Failure to position the parts in accordance with diagrams below or to use only parts speciﬁ cally

WARNING

approved for this heater may result in property damage or personal injury.

Rear Log #1

PLACE PH24-R LOGS

1. Place Rear Log (#1) on rear support. Figure 20

2. Place Left Middle Log (#2) on middle support and burner. Figure 21

3. Place Right Middle Log (#3) on middle support.

Figure 21

NOTE: Logs #1, #2 and #3 have ridges on the bottom which secure the logs to burner frame. After installing each log, check to be sure it is stable.

Left Middle Log #2

Figure 20

Right Middle Log #3

LG1089

LG1088

DO NOT sprinkle volcanic rock on the logs or around the pilot or the main burner. This may cause sooting. Only place volcanic rock on the ﬂ oor of the ﬁ replace.

During initial operation of the new heater,

CAUTION

burning logs will give off a paper burning smell and orange ﬂ ames will be present. Simply open the windows for a few hours to vent the odor.

Figure 21

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Page 19

LOG PLACEMENT

Front Log #4

PH Gas Logs

4. Place Front Log (#4) in between burner and grate so that notched areas ﬁ t between grate supports. Figure 22

Figure 22

LG1090

5. Rest Left Top Log (#5) on front and rear log cutouts. Figure 23

6. Rest Right Top Log (#6) on front and rear log cutouts. Figure 23

Left Top Log #5

Figure 23

Right Top Log #6

LG1091

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Page 20

PH Gas Logs

LOG PLACEMENT

Failure to position the parts in accordance with diagrams below or to use only parts speciﬁ cally

WARNING

approved for this heater may result in property damage or personal injury.

Rear Log #1

PLACE PH30-R LOGS

1. Place Rear Log (#1) on rear support. Figure 24

2. Place Left Middle Log (#2) on middle support and burner. Figure 25

3. Place Right Middle Log (#3) on middle support.

Figure 25

NOTE: Logs #1, #2 and #3 have ridges on the bottom which secure the logs to burner frame. After installing each log, check to be sure it is stable.

Left Middle Log #2

Figure 24

LG1092

Right Middle Log #3

LG1093

Figure 25

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Page 21

LOG PLACEMENT

4. Place Front Log (#4) in between burner and grate so that notched areas ﬁ t between grate supports.

Figure 26

PH Gas Logs

LG1094

Front Log #4

Left Top Log #5

Right Top Log #6

DO NOT sprinkle volcanic rock on the logs or around the pilot or the main burner. This may cause sooting. Only place volcanic rock on the ﬂ oor of the ﬁ replace.

During initial operation of the new heater, burning logs will give off a paper burning smell and orange ﬂ ames will be present.

CAUTION

Simply open the windows for a few hours to vent the odor.

5. Rest Left Top Log (#5) on front and rear log cutouts. Figure 27

6. Rest Right Top Log (#6) on front and rear log cutouts. Figure 27

Figure 27

LG1095

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Page 22

PH Gas Logs

FLAME APPEARANCE

Flames from the pilot, front and rear burner should be visually checked as soon as the heater is installed.

In addition, periodically check the ﬂ ames visually during operation.

CHECK THE PILOT FLAME

The pilot ﬂ ame must always be present when the heater is in operation. It should just touch the top of the

thermocouple tip for natural. Refer to Figures 28 and 30 for correct pilot ﬂ ame appearance.

MILLIVOLT CONTROL

Thermocouple for Natural Gas

If the pilot ﬂ ame does not touch the thermocouple, then the main burner cannot function reliably. Refer to Figures 29 and 31 for incorrect pilot ﬂ ame appearance.

MANUAL & HI/LO CONTROL

Thermocouple for Natural Gas

Thermocouple for LP

Figure 28 Correct Pilot Flame Appearance

Thermocouple for Natural Gas

Thermocouple for LP

Figure 29 Incorrect Pilot Flame Appearance

FP2272

Figure 30 Correct Pilot Flame Appearance

Thermocouple for Natural Gas

Thermocouple for LP

FP2273

FP2502

Figure 31 Incorrect Pilot Flame Appearance

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Page 23

FLAME APPEARANCE

PH Gas Logs

In normal operation at full rate after 15 minutes, the following ﬂ ame appearances should be observed:

Figure 32 Correct Burner Flame Appearance

The left and right ﬂ ames should be yellow and extend 1" to 2" above the log top surfaces. The yellow ﬂ ames should not contact the logs.

LG1099

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Page 24

PH Gas Logs

OPERATING INSTRUCTIONS

Avoid any drafts that alter burner ﬂ ame patterns. Do

not allow fans to blow directly into the ﬁ replace. Do not place a blower inside the burn area of the ﬁ rebox. Ceiling fans may create drafts that alter ﬂ ame patterns. Sooting and improper burning will result.

During manufacturing, fabricating and shipping, various components of this appliance are treated with certain oils, ﬁ lms or bonding agents. These chemicals are not harmful, but may produce annoying smoke and smells as they are burned off during the initial operation of the appliance, possibly causing headaches or eye or lung irritation. This

is a normal and temporary occurrence.

The initial break-in operation should last two to three hours with the burner at the highest setting. Provide maximum ventilation by opening windows or doors to allow odors to dissipate. Any odors remaining after this initial break-in will be slight and will disappear with continued use.

This appliance must not be used with glass doors in the closed position. This can lead to pilot outages and severe sooting outside the ﬁ replace.

CHECKING THE BURNER FLAME

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OPERATING INSTRUCTIONS

PH Gas Logs

FOR YOUR SAFETY, READ BEFORE LIGHTING

If you do not follow these instruction exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

WARNING

A. This appliance is equipped with an ignition device which automatically lights the pilot. Do not try to

light the unit by hand.

B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the ﬂ oor

because some gas is heavier than air and will settle on the ﬂ oor.

WHAT TO DO IF YOU SMELL GAS:

• Do not attempt to light any appliance.

• Do not touch any electric switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instruc-

tions.

• If you cannot reach your gas supplier, call the ﬁ re department.

C. Use only your hand to push in, or turn the gas control knob. Never use tools. If the knob will not push

in or turn by hand, don't try to repair it. Call a qualiﬁ ed service technician. Force or attempted repair may result in a ﬁ re or explosion.

D. Do not use this appliance if any part of it has been under water. Immediately call a qualiﬁ ed service

technician to inspect the appliance and to replace any part of the control system and any gas control that has been under water.

Piezo Ignitor

Switch

Location of Piezo Ignitor, Control Knobs and Switch on Millivolt Unit

65D2035

LG1097

Control Knobs

Page 26

PH Gas Logs

OPERATING INSTRUCTIONS

MANUAL CONTROL LIGHTING INSTRUCTIONS

1. STOP! Read the safety information.

2. Make sure the manual shutoff valve is fully open.

3. This heater is equipped with an ignition device (piezo) which automatically lights the pilot.

4. Refer to Page 25 for the location of the piezo ignitor and control knob. Push in gas control knob slightly and turn control knob clockwise to the OFF position.

NOTE: Knob cannot be turned to OFF unless knob is pushed in slightly. Do

not force.

5. Wait 5 minutes to clear out any gas. Then smell for gas, including near the ﬂ oor. If you smell gas STOP! Follow the instructions under “What to Do if You Smell Gas”, Page 25. If you do not smell gas, go to the next step.

6. From OFF position, push in gas control knob slightly and turn counterclockwise to the IGN position. Figure 33. Push in and hold control knob for 5 seconds.

NOTE: If you are running the heater for the ﬁ rst time, it will be necessary to

press in the control knob for 30 seconds to allow air to bleed out of the gas piping.

7. With the control knob pushed in, push and release the piezo ignitor button to light the ODS pilot. The pilot is located on the left side of the heater, behind the middle log and in front of the back log. If piezo ignitor does not light the pilot, refer to “Match Lighting Instructions”, Page 28

8. Hold the control knob in for an additional 10 seconds to prevent the ODS pilot from shutting off the gas while the thermocouple is warming up.

9. Release the control knob.

• If the knob does not pop out when released, stop and immediately call your

service technician or gas supplier.

• If the ODS pilot will not stay lit after several tries, push and turn the gas

control knob clockwise to OFF and wait 15 seconds. Repeat steps 6 through 9.

10. Push in control knob and turn counterclockwise to the HIGH setting. At this location the control knob will pop out when positioned correctly . The knob can now be positioned at any position between HIGH and LOW. Figures 34

and 35

Rotate

Figure 33 IGN Position

Rotate

Figure 34 HIGH Position

Rotate

Figure 35 LOW Position

Push

Wait 30 seconds before readjusting the heater when the control knob has been turned down to a lower setting.

WARNING

TO TURN OFF GAS TO HEATER

1. Turn control knob clockwise

2. If applicable: Turn off all electric power to the heater.

to OFF position to completely shut off the heater.

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Page 27

OPERATING INSTRUCTIONS

PH Gas Logs

MILLIVOLT CONTROL LIGHTING INSTRUCTIONS

1. STOP! Read the safety information label.

2. Make sure the manual shutoff valve is fully open.

3. This gas log set is equipped with an ignition device (piezo) which automatically lights the pilot. If piezo ignitor does not light the pilot, refer to instructions for Match Lighting Instructions, Page 28.

4. T urn gas control knob clockwise to the OFF position, set thermostat to lowest setting and turn ON/OFF switch to OFF position.

5. Wait (5) minutes to clear out any gas. Then smell for gas, including near the ﬂ oor. If you smell gas, STOP! Follow What to Do if You Smell Gas, Page 25. If you don't smell gas, go to next step.

6. From OFF position, turn the gas control knob counterclockwise knob for 5 seconds. NOTE: If you are running the heater for the ﬁ rst time, it may be necessary to

press in the control knob for 30 seconds orlonger to allow air to bleed out of the gas piping.

7. With the control knob pushed in, push in and release the piezo ignitor button to light the pilot.

8. Continue pushing the control knob in for a further 60 seconds to prevent the ﬂ ame detector from shut- ting off the gas while the probe is warming up. Release the control knob.

9. Turn gas control knob counterclockwise

to the ON position.

10. After the pilot has been lit for one minute, the burners can be turned on. Turn the ON/OFF switch to ON position or adjust thermostat to desired setting. NOTE: To use the thermostat function (if installed)

the control knob must be set to “ON” and ON/OFF switch must in the “OFF” position.

11. If the gas logs will not operate, follow the instructions To Turn Off Gas To Heater below and call your service technician or gas supplier.

to IGN position. Push in control

ON/OFF Switch

Piezo

FP2275

Pilot

Millivolt Controls

Hi/Lo Control

Ignitor Pilot Control

FP2927

TO TURN OFF GAS TO HEATER

1. Turn control knob clockwise to OFF position to completely shut off the heater.

2. If applicable: Turn ON/OFF switch to OFF position and/or set thermostat (if present) to lowest setting.

3. If applicable: Turn off all electric power to the heater.

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Page 28

PH Gas Logs

OPERATING INSTRUCTIONS and CLEANING & SERVICING

MATCH LIGHTING INSTRUCTIONS

1. Remove any items necessary for easy access to the pilot (for example: logs, screens, etc.).

2. Follow appropriate lighting instructions found previously. Instead of pushing and releasing the piezo button, light a match and hold the ﬂ ame to the end of the pilot and ignite the pilot.

3. After control knob has been released and pilot stays lit, reinstall any items that were removed for pilot access.

4. Call a qualiﬁ ed service technician for repair or replacement of the piezo ignitor.

Turn off heater and allow to cool before cleaning. Disconnect electrical power before cleaning or servicing.

WARNING

CLEANING AND SERVICING

Annual inspection and cleaning by your dealer or qualiﬁ ed service technician is recommended to prevent malfunction and/or sooting.

Remove logs, handling carefully by holding gently at each end. Gloves are recommended to prevent skin irritation from ceramic ﬁ bers. If skin becomes irritated, wash gen- tly with soap and water. Refer to manual for correct log placement.

PERIODIC CLEANING - Refer to parts diagram for location of items discussed below.

• Do not use cleaning ﬂ uid to clean logs or any part of

heater.

• Brush logs with soft bristle brush or vacuum with

brush attachment.

• Vacuum loose particles and dust from the front and

rear burner, control and piezo covers and grate weldment.

• Inspect and clean burner air intake holes. Remove

lint or particles with vacuum, brush, or pipe cleaners.

Failure to keep air intake holes clean will result in sooting and poor combustion.

• External case should be dusted and wiped with a

wet soapy cloth.

ANNUAL CLEANING/INSPECTION - Refer to parts diagram for location of items discussed below.

• Inspect and clean burner air intake holes. Remove

lint or particles with vacuum, brush or pipe cleaners.

Failure to keep air intake holes clean will result in sooting and poor combustion.

• Inspect and clean all burner ports.

• Inspect ODS pilot for operation and accumulation of

lint at air intake holes.

• Verify ﬂ ame pattern and log placement for proper

operation.

• Verify smooth and responsive ignition of main burner

and rear burner.

• Replace battery in remote control device.

65D2035

Page 29

TROUBLESHOOTING

PH Gas Logs

Turn off appliance and allow to cool before cleaning. Only a qualiﬁ ed service person should service and repair the heater.

WARNING

NOTE: All troubleshooting items are listed in order of operation.

Problem

When ignitor button is pressed, there is not spark at ODS/pilot.

Appliance produces unwanted odors.

Appliance shuts off during use.

Gas odor even when control knob is in OFF position.

When ignitor button is pressed, there is spark at ODS/pilot, but no ignition.

Possible Cause

1. Ignitor electrode positioned wrong.

2. Ignitor electrode is broken.

3. Ignitor electrode not connected to ignitor cable.

4. Ignitor cable pinched or wet. Keep ignitor cable dry.

5. Broken ignitor cable.

6. Bad piezo ignitor.

1. Appliance burning vapors from paint, hair spray, glues, etc.

2. Gas leak.

3. Initial burn off.

1. Not enough fresh air is available for ODS/pilot to operate.

2. Low line pressure.

3. ODS/pilot is partially clogged.

4. Defective thermopile.

5. Restrictions in incoming air ﬂ ow.

1. Gas leak.

2. Control valve defective.

1. Gas supply turned off or manual shutoff valve closed.

2. Control knob not in PILOT position.

3. Control knob not pressed in while in PILOT position.

4. Air in gas lines when installed.

5. ODS/pilot is clogged.

6. Gas regulator setting is not correct.

Solution

1. Replace ignitor.

2. Replace ignitor.

3. Reconnect ignitor cable.

4. Free ignitor cable if pinched by any metal or tubing.

5. Replace ignitor cable.

6. Replace piezo ignitor.

1. Ventilate room. Stop using odor causing products while heater is running.

2. Locate and correct leaks.

3. Ventilate room and turn unit on high until odor is gone. Odor should be gone after 6 hours of continuous use.

1. open window and/or door for ventilation.

2. Contact local gas company.

3. Clean ODS/pilot.

4. Check wire connections. Check output should be 500 mV across TH/TP and TP terminals with ON/OFF switches off.

5. Check for bottom riser on glass door, sunken ﬁ replace, excessive lava rock/ cinders densely packed against grate.

1. Locate and correct all leaks.

2. Replace control valve.

1. Turn on gas supply or open manual shutoff valve.

2. Turn control knob to PILOT position.

3. Press in control knob while in PILOT position.

4. Continue holding down control knob. Repeat igniting operation until air is removed.

5. Replace ODS/pilot assembly or get it services.

6. Check incoming pressure. Replace gas regulator.

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Page 30

PH Gas Logs

TROUBLESHOOTING

Problem

ODS/pilot lights, but ﬂ ame goes out when control knob is released.

Burner does not light after ODS/pilot is lit.

Burner backﬁ res during combustion.

Slight smoke or odor during initial operation.

Logs appear to smoke after initial operation.

Heater produces a whistling noise when burner is lit.

No gas to pilot.

Possible Cause

1. Control knob not fully pressed in.

2. Control knob not pressed in long enough.

3. Manual shutoff valve not fully open.

4. Thermocouple connection loose at control valve.

5. Pilot ﬂ ame not touching thermo- couple, which allows thermocouple to cool, causing pilot ﬂ ame to go out. This problem could be caused by either low gas pressure, or a dirty or partially clogged ODS/pilot.

6. Thermocouple damaged.

7. Control valve damaged.

1. Burner oriﬁ ce is clogged.

2. Burner oriﬁ ce diameter is too small.

3. Inlet gas pressure is too low.

1. Manifold Pressure is too low.

2. Burner oriﬁ ce is clogged.

1. Burner oriﬁ ce is clogged or dam- aged.

2. Burner is damaged.

3. Gas regulator is defective.

1. Vapors from paint or curing process of logs.

1. Turning control knob to HIGH position when burner is cold.

2. Air in gas line.

3. Dirty or partially clogged burner oriﬁ ces.

1. LP regulator shut down due to inlet pressure too high.

Solution

1. Press in control knob fully.

2. After ODS/pilot lights, keep control knob pressed in for 30 seconds.

3. Fully open manual shutoff valve.

4. Hand tighten thermocouple connection until snug, then tighten 1/4 turn more.

5. Contact local gas company.

6. Replace thermocouple.

7. Replace control valve.

1. Clean burner or replace burner oriﬁ ce.

2. Replace burner oriﬁ ce.

3. Contact qualiﬁ ed service person.

1. Contact local gas company.

2. Clean burner or replace burner oriﬁ ce.

1. Clean burner or replace burner oriﬁ ce.

2. Replace burner.

3. Replace gas regulator.

1. Problem will stop after a few hours of operation. Run the heater with the damper open if you have one, or open a window for the ﬁ rst few hours.

2. Log heater is intended to be smokeless. Turn OFF heater and call qualiﬁ ed service person.

1. Turn control knob to LOW position and let warm up for a minute.

2. Operate burner until air is removed from line. Have gas line checked by local gas company.

3. Clean burner or replace burner oriﬁ ce.

1. Verify LP tank regulator is installed and set at 11" to 13" w.c.

2. Replace regulator on heater.

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backﬁ re when lit. If the gas quality or pressure is low, contact your local

WARNING

gas supplier immediately.

65D2035

Page 31

REPLACEMENT PARTS

PH Gas Logs

7 - Millivolt

Failure to position the parts in accordance with these diagrams or failure to use only parts speciﬁ cally approved with this appliance may result in property damage

WARNING

or personal injury.

7 - Manual

65D2035

Page 32

PH Gas Logs

REPLACEMENT PARTS

Ref. Description Qty. PH18NM/NV PH18PM/PV PH24/30NM/NV PH24/30PM/PV

1. Burner 1 65D1053 65D1054 65D1055 65D1056

2. Piezo Ignitor 1 14D0503 14D0503 14D0503 14D0503

5. Piezo Wire 1 00K0632 00K0632 00K0632 00K0632 Pilot Tube (not shown) 1 49D0050 49D0050 49D0050 49D0050 Manual Control

3. Injector 1 56D0613 20H3144 20H3152 57D0612

4. ODS Pilot Assy 1 26D2529 14D0476 26D2529 14D0476

6. Knob Control 1 18D0603 18D0603 18D0603 18D0603

7. Control Valve 1 30D0201 30D0202 30D0201 30D0202

8. Regulator 1 65D2039 24D0306 65D2039 24D0306 Manual Control Parts not shown Regulator to Valve Tube 1 65D1004 65D1004 65D1004 65D1004 Valve to Burner tube 1 65D1005 65D1005 65D1006 65D1006 Millivolt Control

3. Injector 1 58D0051 20H3144 57D0209 57D0612

4. ODS Pilot Assy. 1 14D0473 14D0477 14D0473 14D0477

7. Control Valve 1 14D0467 14D0468 14D0467 14D0468

9. Knob Extension - ON/OFF 1 37D0010 37D0010 37D0010 37D0010

10. Knob Extension - Hi/Lo 1 37D0011 37D0011 37D0011 37D0011

11. ON/OFF Switch 1 32D0232 32D0232 32D0232 32D0232

Millivolt Control Parts not shown

Valve to Burner Tube 1 65D1007 65D1007 65D1008 65D1008 Pilot Regulator 1 14D0469 -- 14D0469 --

Accessories

Flex Connector Flexcon 30 All Models Wall Switch Kit MVSW Millivolt Only Wall Thermostat Kit WT Millivolt Only Remote Controls RCMT, RCB, RCBE Millivolt Only Thermostat Remote Controls RCT, RCST, RCSITE, WWTA, WWTD Millivolt Only

65D2035

Page 33

REPLACEMENT PARTS

PH18-R

PH Gas Logs

PH24-R

PH30-R

Ref. Description Qty. PH18-R PH24-R PH30-R

1. Rear Log #1 1 20303849 20303855 65D2015

2. Left Middle Log #2 1 20303850 20303856 65D2017

3. Right Middle Log #3 1 20303851 20303857 65D2018

4. Front Log #4 1 20303852 20303858 65D2016

5. Left Top Log #5 1 20303853 20303859 65D2013

6. Right Top Log #6 1 20303854 20303860 65D2014

65D2035

Page 34

MASSACHUSETTS RESIDENTS ONLY

PH Gas Logs

Please read and follow these special requirements

NOTE REGARDING VENTED PRODUCTS

This product must be installed by a licensed plumber or gas ﬁ tter when installed within the Commonwealth of Massachusetts.

Any residence with a direct vent product must have a carbon monoxide (CO) detector installed in the residence.

Installation of the ﬁ replace or vented gas log in the State of Massachusetts requires the damper to be permanently removed or welded in the fully open position.

In addition, a naturally vented gas log may not be installed in a bedroom or bathroom in the State of Massachusetts.

Flex line installation must not exceed 36 inches and must have a T shutoff valve.

NOTE REGARDING VENT FREE PRODUCTS

This product must be installed by a licensed plumber or gas ﬁ tter when installed within the Commonwealth of Massachusetts.

In addition, vent free products may not be installed in a bedroom or bathroom regardless of size or type in the State of Massachusetts.

Flex line installation must not exceed 36 inches and must have a T shutoff valve.

CARBON MONOXIDE DETECTOR REQUIREMENTS

(2) Revise 10.8.3 by adding the following additional requirements:

(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above ﬁ nished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall be satisﬁ ed:

1. Installation of carbon monoxide detectors. At the time of installation of the side wall horizontal vented gas fueled equipment, the installing plumber or gas ﬁ tter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is installed on the ﬂ oor level where the gas equipment is to be installed. In addition, the installing plumber or gas ﬁ tter shall observe that a battery operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or structure served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services of qualiﬁ ed licensed professionals for the installation of hard wired carbon monoxide detectors

a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent ﬂ oor level.

b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall have a period of thirty (30) days to comply with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon monoxide detector with an alarm shall be installed.

2. Approved Carbon Monoxide Detectors. Each carbon monoxide detector as required in accordance with the above provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certiﬁ ed.

3. Signage. A metal or plastic identiﬁ cation plate shall be permanently mounted to the exterior of the building at a minimum height of eight (8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The sign shall read, in print size no less than one-half (1/2) inch in size, “GAS VENT DIRECTL Y BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS.”

4. Inspection. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR 5.08(2)(a)1 through 4.

(b) Exemptions: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:

1. The equipment listed in Chapter 10 entitled "Equipment Not Required To Be Vented" in the most current edition of NFPA 54 as adopted by the Board; and

2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or structure used in whole or in part for residential purposes.

(c) Manufacturer requirements — Gas Equipment Venting System Provided. When the manufacturer of Product Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the equipment, the instructions provided by the manufacturer for installation of the equipment and the venting system shall include:

1. Detailed instructions for the installation of the venting system design or the venting system components; and

2. A complete parts list for the venting system design or venting system.

(d) Manufacturer requirements — Gas Equipment Venting System Not Provided. When the manufacturer of a Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the ﬂ ue gases, but identiﬁ es “special venting systems,” the following requirements shall be satisﬁ ed by the manufacturer:

1. The referenced "special venting system" instructions shall be included with the appliance or equipment installation instructions; and

2. The “special venting systems” shall be Product Approved by the Board, and the instructions for that system shall include a parts list and detailed installation instructions.

(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions, all parts lists for venting instructions, and/or all venting design

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PH Gas Logs

LIMITED LIFETIME WARRANTY

LIFETIME WARRANTY

The following components are warranted for life to the original owner, subject of proof of purchase: Firebox, Combustion Chamber, Heat Exchanger, Grate, and Stainless Steel Burners.

FIVE YEAR WARRANTY

The following components are warranted for 5 years to the original owner, subject of proof of purchase: V ent Free Ceramic Fiber Logs and Aluminized Burners.

BASIC WARRANTY

Vermont Castings Group warrants the components and materials in your gas appliance to be free from manufacturing and material defects for a period of two years from date of installation. After installation, if any of the components manufactured by Vermont Castings Group in the appliance are found to be defective in materials or workmanship, Vermont Castings Group will, at its option, replace or repair the defective components at no charge to the original owner. V ermont Castings Group will also pay for reasonable labor costs incurred in replacing or repairing such components for a period of two years from the date of installation. Any products presented for warranty repair must be accompanied by a dated proof of purchase.

This Limited Lifetime Warranty will be void if the appliance is not installed by a qualiﬁ ed installer in accordance with the installation instructions. The Limited Lifetime Warranty will also be void if the appliance is not operated and maintained according to the operating instructions supplied with the appliance, and does not extend to (1) ﬁ rebox/burner assem- bly damage by accident, neglect, misuse, abuse, alteration, negligence of others, including the installation thereof by unqualiﬁ ed installers, (2) the costs of removal, reinstallation or transportation of defective parts on the appliance, or (3) incidental or consequential damage. All service work must be performed by an authorized service representative.

This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability of ﬁ tness for purpose and of all other obligations or liabilities. Vermont Castings Group does not assume for it any other obligations or liability in connection with the sale or use of the appliance. In states that do not allow limitations on how long an implied warranty lasts, or do not allow exclusion of indirect damage, those limitations of exclusions may not apply to you. You may also have additional rights not covered in this Limited Lifetime Warranty.

Vermont Castings Group reserves the right to investigate any and all claims against the Limited Lifetime Warranty and decide upon method of settlement.

IF WARRANTY SERVICE IS NEEDED...

1. Contact your supplier. Make sure you have your warranty, your sales receipt and the model/serial number of your Vermont Castings Group product.

2. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.

65D2035

Page 36

149 Cleveland Drive • Paris, Kentucky 40361

www.vermontcastingsgroup.com

Vermont Castings PH24, PH18 Appliance Installation And Operating Instructions

Specifications and Main Features

Frequently Asked Questions

User Manual