Vermont Casting NV360 User Manual

INSTALLER/CONSUMER

SAFETY INFORMATION

PLEASE READ THIS MANUAL
BEFORE INSTALLING AND
USING APPLIANCE

WARNING!
IF THE INFORMATION IN THIS
MANUAL IS NOT FOLLOWED
EXACTLY, A FIRE OR
EXPLOSION MAY RESULT
CAUSING PROPERTY
DAMAGE, PERSONAL INJURY
OR LOSS OF LIFE.

FOR YOUR SAFETY
Installation and service must
be performed by a qualified
installer, service agency or
the gas supplier.

Decorative Gas Appliance
Models: NV360

NV580

WHAT TO DO IF YOU SMELL
GAS:

• Do not try to light any

appliance.

• Do not touch any electric

switch; do not use any phone
in your building.

• Immediately call your gas

supplier from your neighbor's
phone. Follow the gas
suppliers instructions.

• If you cannot reach your gas

supplier call the fire
department.

DO NOT STORE
OR USE GASOLINE OR
OTHER FLAMMABLE VAPORS
AND LIQUIDS IN THE VICINITY
OF THIS OR ANY OTHER
APPLIANCE.

Homeowner's Installation and

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D

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Vermont Castings, Majestic Products

410 Admiral Blvd. • Mississauga, Ontario, Canada L5T 2N6 • 905-670-7777

Operating Manual

CERTIFIED

www.majesticproducts.com • www.vermontcastings.com

3565

INSTALLER: DO NOT DISCARD THIS MANUAL - LEAVE FOR HOMEOWNER

20003565 12/02 Rev. 4

Vermont Castings Majestic Products NV360/580 Series

Table of Contents

Thank you and Congratulations on your purchase of a

Vermont Castings, Majestic Products fireplace.

PLEASE READ THE INSTALLATION & OPERATING INSTRUCTIONS BEFORE USING THE APPLIANCE

IMPORTANT: Read all instructions and warnings carefully before starting installation. Failure to follow these
instructions may result in a possible fire hazard and will void the warranty.

Installation & Operating Instructions...........................................................................................3

Important Burning / Curing Instructions..............................................................................3

Fireplace Dimensions.........................................................................................................4

Clearance to Combustibles ................................................................................................5

Mantels ..............................................................................................................................5

Mantel Chart.......................................................................................................................5

Hearth ..............................................................................................................................5

Framing & Finishing ...........................................................................................................6

Final Finishing ....................................................................................................................6

Gas Specifications .............................................................................................................6

Gas Inlet & Manifold Pressures..........................................................................................6

High Elevations ..................................................................................................................6

Gas Line Installation...........................................................................................................6

Remote Switch Installation.................................................................................................7

Alternate Switch Location...................................................................................................7

EB-1 Electrical Box ............................................................................................................7

Install the Venting System, Flashing, and Termination ......................................................8

Venting Runs......................................................................................................................9

Operating Instructions

Glass Information .............................................................................................................10

Louvre Removal ...............................................................................................................10

Window Frame Assembly Removal .................................................................................10

Glass Cleaning.................................................................................................................10

Log Installation .................................................................................................................10

Ember Material Placement...............................................................................................11

Lava Rock ........................................................................................................................11

Flame Adjustment ............................................................................................................11

Flame Characteristics ......................................................................................................12

Inspecting the Venting System.........................................................................................12

Test Chimney Draw..........................................................................................................12

First Firing ........................................................................................................................12

Lighting & Operating Instructions .....................................................................................13

Vent Safety Switch ...........................................................................................................14

Electrical Connection .......................................................................................................14

Troubleshooting ...............................................................................................................15

Fuel Conversion Procedure .............................................................................................17

Replacement of Ceramic Hearth Panels..........................................................................18

Replacement Parts.......................................................................................................................19

Optional Accessories ..................................................................................................................21

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20003565

Vermont Castings Majestic Products NV360/580 Series

Installation & Operating Instructions

This gas appliance should be installed by a qualified
installer in accordance with local building codes and
with current CSA-B149.1 Installation codes for Gas
Burning Appliances and Equipment. If the unit is being
installed in a mobile home, the installation should
comply with the current CAN/CSA Z 240.4 code. For
U.S.A installations follow local codes and/or the current

National Fuel Gas Code. ANSI Z223.1.
FOR SAFE INSTALLATION AND OPERATION

PLEASE NOTE THE FOLLOWING:

1. This fireplace gives off high temperatures and
should be located out of high traffic areas and away
from furniture and draperies.

2. Children and adults should be alerted to the hazards
of the high surface temperatures of this fireplace
and should stay away to avoid burns or ignition of
clothing.

3. Children should be carefully supervised when in the
same room as your fireplace.

4. Under no circumstances should this fireplace be
modified. Parts removed for servicing should be
replaced prior to operating this fireplace again.

5. Installation and any repairs to this fireplace must be
performed by a qualified installer, service agency or
gas supplier. A professional service person should
be contacted to inspect this fireplace annually.
Make it a practice to have all of your gas fireplaces
checked annually. More frequent cleaning may be
required due to excess lint and dust from carpeting,
bedding materials, etc.

6. Control compartments, burners and air passages in
this fireplace should be kept clean and free of dust
and lint. Make sure the gas valve and pilot light are
turned off before you attempt to clean this fireplace.

7. The venting system (chimney) of this fireplace
should be checked at least once a year and if
needed your venting system should be cleaned.

8. Keep the area around your fireplace clear of com­bustible materials, gasoline and other flammable
vapor and liquids. This fireplace should not be used
as a drying rack for clothing, nor should Christmas
stocking or decorations be hung in the area of it.

9. Under no circumstances should any solid fuels

(wood, coal, paper or cardboard etc.) be used in this
fireplace.

10. The flow of combustion and ventilation air must not
be obstructed in any way.

11. When fireplace is installed directly on carpeting,
vinyl tile or any combustible material other than
wood, this fireplace must be installed on a metal or
wood panel extending the full width and depth of the
fireplace.

12. This fireplace requires adequate ventilation and
combustion air to operate properly.

13. This fireplace must not be connected to a chimney
flue serving a separate solid fuel burning fireplace.

14. When the fireplace is not in use it is recommended
that the gas valve be left in the “OFF” position.

This appliance has been approved for aftermar­ket mobile home installations.

IMPORTANT:

PLEASE READ THE FOLLOWING CAREFULLY

Remove any plastic from trim parts before turning
the fireplace “ON”.

It is normal for fireplaces fabricated of steel to give
off some expansion and/or contraction noises during
the start up or cool down cycle. Similar noises are
found with your furnace heat exchanger or car
engine.

It is not unusual for your Vermont Castings Majestic
Products Company gas fireplace to give off some
odor the first time it is burned. This is due to the
curing of the paint and any undetected oil used in
the manufacturing process.

Please ensure that your room is well ventilated.

Open all windows.

It is recommended that you burn your fireplace for at
least ten (10) continuous hours the first time you use
it. If the optional fan kit has been installed, place the
fan switch in the “OFF” position during this time.

Proposition 65 Warning: Fuels used in gas,
woodburning or oil fired appliances, and the products of
combustion of such fuels, contain chemicals known to
the State of California to cause cancer, birth defects
and other reproductive harm.
California Health & Safety Code Sec. 25249.6

20003565

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Vermont Castings Majestic Products NV360/580 Series

Fireplace Dimensions

Rough
Opening

W

K

X

W

V

Outside Air

B

Electrical Access

Fig. 1 Fireplace specifications and framing dimensions.

Depth

U

Rough
Opening
Height

L

M

O

N

J

I

H

T - Rough Opening Width

S

C

L

C

A

R

K

G

F

D

E

G

Recessed
Nailing Flange

Gas Line
Access

P

Q

3565a

Ref. NV360 NV580

A 41” (1046mm) 47” (1194mm)
B37¹⁄₂” (953mm) 41¹⁄₄” (1048mm)
C 36” (914mm) 42” (1067mm)
D24¹⁄₂” (622mm) 28¹⁄₂” (724mm)
E 7” (179mm) 7” (179mm)
F 6” (152mm) 6” (152mm)
G1¹⁄₄” (32mm) 1¹⁄₄” (32mm)
H19¹⁄₄” (489mm) 23¹⁄₂” (591mm)

I5¹⁄₂” (140mm) 5¹⁄₂” (140mm)

J25¹⁄₄” (641mm) 31¹⁄₄” (794mm)
K 5/8” (16mm) 5/8” (16mm)
L9¹⁄₄” (235mm) 9¹⁄₄” (235mm)

M5¹⁄₂” (140mm) 5¹⁄₂” (140mm)
N 3” (76mm) 3” (76mm)
O15¹⁄₄” (387mm) 15¹⁄₄” (387mm)

P 8” (203mm) 6³⁄₄” (172mm)

Q2¹⁄₈” (54mm) 1¹⁄₈” (79mm)
R 6” (152mm) Dia. 8” (203mm) Dia.

Framing Dimensions

S38¹⁄₂” (978mm) 42¹⁄₂” (1080mm)
T 41” 1041mm) 47¹⁄₄” (1200mm)

U19¹⁄₄” (489mm) 23¹⁄₂” (591mm)

V62¹⁄₄” (1581mm) 75” (1905mm)

W 44” (1118mm) 53” (1346mm)

X31³⁄₄” (807mm) 38” (965mm)

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20003565

Vermont Castings Majestic Products NV360/580 Series

Clearance to Combustibles

Appliances

Top ..........................................0” (0mm)

Bottom ..................................... 0” (0mm)

Side .........................................0” (0mm)

Back.........................................0” (0mm)

Perpendicular Sidewall............ 0” (0mm)

Top of unit to ceiling ................36” (914mm)

Front of unit to combustibles ...36” (914mm)

Venting

B-Vent......................................1” (25mm)

Mantels\

The height that a combustible mantel is fitted above the
fireplace is dependent on the depth of the mantel. This
also applies to the distance between the mantel leg (if
fitted) and the fireplace.

For the correct mounting height and widths refer to
Figures 2a, 2b and the Mantel Chart below.

The distances and reference points are not affected by
the fitting of a bay window front trim kit.

Noncombustible mantels and legs may be installed at
any height and width around the appliance.

When using paint or lacquer to finish the mantel,
such paint or lacquer must be heat resistant to
prevent discoloration.

Black
Surround
Face

CFM164a

Mantel
Leg

Side of Combus­tion Chamber

J

I

H

G

F

K

L

M

N

O

Man­tel
Leg

Side View

ABCDE

Bottom of Door Trim

V

W

X

Y

Z

Fireplace

Louvre Assembly Top

Top of Comb. Chamber

Mantel Chart

Mantel Shelf Mantel from Top

Ref. or Breast Plate Ref. of Comb. Chamber

V 10” (254mm) A 19” (483mm)

W 8” (203mm) B 17” (432mm)

X 6” (152mm) C 15” (381mm)
Y 4” (101mm) D 13” (330mm)
Z 2” (50mm) E 11” (279mm)

Fig. 2a Combustible mantel minimum installation.

CFM146

CFM170

Mantel Mantel Leg from Side

Ref. Leg Depth Ref. of Comb. Opening

F 10” (254mm) K 11¹⁄₂” (292mm)

G 8” (203mm) L 9¹⁄₂” (241mm)

H 6” (152mm) M 7¹⁄₂” (191mm)

I 4” (101mm) N 5¹⁄₂” (140mm)

J 2” (50mm) O 3¹⁄₂” (89mm)

Fig. 2b Combustible mantel leg minimum installation.

Hearth

A hearth is not mandatory but is recommended for
aesthetic purposes. We recommend a noncombustible
hearth.

Cold climate installation recommendation:

When installing this unit against a non­insulated exterior wall or chase, it is
mandatory that the outer walls be
insulated to conform to applicable
insulation codes.

20003565

5

Vermont Castings Majestic Products NV360/580 Series

Framing and Finishing

Check fireplace to make sure it is lev­elled and properly positioned.

1. Choose the unit location.

2. Nailing flanges are supplied with the fireplace
(found on the fireplace hearth). To level the box and
secure it firmly in place, remove the nailing flanges
from the hearth and install at the sides of the fire­place as shown in Figure 3.

3. Screw through the slotted holes in the drywall strip
and into pre-drilled holes in fireplace side. Measure
from face of fireplace to the face of the drywall strip
to confirm the final depth.

C

A
B

Adjustable Drywall Strip

(Nailing Flange)

Screw Drywall

Position Depths

A 1/2” / 13mm
B 5/8” / 16mm

C 3/4” / 19mm

Gas Inlet & Manifold Pressures

Natural LP

Minimum Inlet Pressure 5.5” w.c. 11.0” w.c.
Maximum Inlet Pressure 14.0” w.c. 14.0” w.c.
Manifold Pressure 3.5”w.c. 10.0” w.c.

NV360 / NV580
CERTIFIED TO

ANSI Z21.50a-1999/CSA 2.22A-M-99

Vented Gas Fireplace

High Elevations

Input ratings are shown in BTU per hour and are
certified without deration for elevations up to
4,500 feet (1,370m) above sea level.

For elevations above 4,500 feet (1,370m) in USA,
installations must be in accordance with the
current ANSI Z223.1 and/or local codes having
jurisdiction.

In Canada, please consult provincial and/or local
authorities having jurisdiction for installations at
elevations above 4,500 feet (1,370m).

Adjustable

1/2”, 5/8” &

3/4” Spacing

Fig. 3 Nailing flanges.

FP1023

Final Finishing

Noncombustible materials such as brick and tile can be
extended over the face of the unit (Do not cover the
glass door or grilles) If a Trim Kit is to be installed,
brick and tile will have to be installed flush with the side
of this appliance.

Gas Specifications

Model Fuel Gas Input Input

NV360RN Natural Gas Millivolt Hi/Lo 33,500 23,500
NV360RP Propane Millivolt Hi/Lo 33,500 23,700
NV580RN Natural Gas Millivolt Hi/Lo 45,000 31,500
NV580RP Propane Millivolt Hi/Lo 45,000 31,900

Control B.T.U.H B.T.U.H.

Max. Min.

Gas Line Installation

When purging gas line the front glass
must be removed. Purging gas lines
must comply with the NFPA-54 or B-149.

The gas pipeline can be brought in through the right
side of the appliance. A knockout is provided to allow
for the gas pipe installation and testing of any gas
connection.

The gas line connection can be made with properly
tinned 3/8" copper tubing, 1/2" rigid pipe or an approved
flex connector. Since some municipalities have
additional local codes, it is always best to consult your
local authority and the CSA-B149.1 installation code.

For USA installations, consult the current National Fuel
Gas Code, ANSI Z223.1.

1/2" Gas Supply

1/2" NPT X 1/2" Flare Shut-off Valve

3/8" Flex line
(from valve)

FP297A

Fig. 4 Typical gas supply installation.

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20003565

Vermont Castings Majestic Products NV360/580 Series

TPTH

TH

TP

Always check for gas leaks with a mild
soap and water solution applied with a
brush no larger than 1” (25mm). Never
apply soap and water solution with a
spray bottle. Do not use an open flame
for leak testing.

The fireplace valve must not be sub­jected to any test pressures exceeding
1/2 psi. Isolate or disconnect this or any
other gas appliance control from the gas
line when pressure testing.

The gas control is equipped with a captured screw type
pressure test point, therefore it is not necessary to
provide a 1/8" test point up stream of the control.

When using copper or flex connector use only ap­proved fittings. Always provide a union when using
black iron pipe so the gas line can be easily discon­nected for burner or fan servicing. (Fig. 4) See gas
specification for pressure details and ratings.

Remote Switch Installation

Do not wire remote “ON/OFF” wall switch
for this gas appliance into a 120v power
supply.

1. Thread wire through the electrical knockout located
on either side of fireplace. Do not cut wire or insula­tion on metal edges. Ensure that wire is protected.
Run the other end to a conveniently located wall
receptacle box.

2. Attach wire to switch and install switch into recepta­cle box. Attach cover plate to switch.

3. Connect wiring to gas valve. (Fig. 5)

Thermopile

Switch

Fig. 5 Remote switch wiring diagram for R models.

Gas Valve

W584-9

Alternate Switch Location

The remote switch can be installed on either side of the

access door. Simply mount the switch to the switch
bracket provided. Screw the bracket on either side of
the frame, lining up the screws with the prepunched
holes. (Fig. 6)

FP1024

Fig. 6 Alternate switch location.

EB-1 Electrical Box

The fireplace, when installed, must be
electrically connected and grounded in
accordance with local codes or, in the
absence of local codes, with the current
CSA C22.1 Canadian Electrical Code.

For USA installations, follow local codes
and the National Electrical Code, ANSI/
NFPA No. 70.

It is strongly suggested that the wiring of
the EB-1 electrical junction box be
carried out by a licensed electrician.

Ensure that the power to the supply line
has been disconnected before commenc­ing this procedure.

The EB-1 electrical junction box has been supplied
standard on the NV360/580 models to allow for the
easy installation of an optional fan kit.

To connect the EB-1 box to the house electrical supply,
follow the steps below:

1. Unscrew the retaining screw from the EB-1 base
plate (Fig. 7) and remove the EB-1 assembly from
the fireplace.

2. Remove the front cover of the EB-1 box.

3. Remove the plug socket assembly from the EB-1
box.

4. Feed the supply line in from the outside through the
cable clamp. (Fig. 7)

5. Connect black wire of the power supply line to the
brass screw (polarized) of the socket assembly.

20003565

7

Vermont Castings Majestic Products NV360/580 Series

INSIDE

FRONT OF UNIT

OUTSIDE

Fig. 7 EB-1 receptacle.

ELECTRICAL BOX

FRONT OF UNIT

FP580

6. Connect the white wire of the power line to the
chrome screw of the socket assembly.

7. Connect the ground wire of the supply line to the
green screw of the socket assembly.

8. Refit the socket assembly back into the electrical
box and replace the cover plate. Secure the cable
with the clamp on the outside of the unit to prevent
strain on the connections.

9. The EB-1 electrical junction box is now ready to
supply power to the FK12 or FK24 fan kits if fitted.

Install the Venting System, Flashing

and Termination

NOTE: The NV360 uses a 6” B-vent system. The

NV580 uses an 8” B-vent system (refer to Accessories,
Page 25, for adapter).

Refer to venting installation instructions provided by the
B-vent manufacturer.

Refer to Page 4, Figure 1 to locate chimney centerline
dimension from a combustible back wall.

• Minimum vertical chimney height - 12 feet

(3.65m) (measured from the bottom of the fire­place)

• Maximum vertical height - 40 feet (12m)

• Minimum height with two elbows - 18 feet (4.6m)

• Elbow requirements allow a maximum of two 90°

elbows or four 45° elbows per installation. (Two
45° elbows = one 90° elbow.) Refer to the venting
chart for proper elbow offset runs.

For firestop positioning, refer to Figure 8. Only one (1)
firestop required per frame. NOTE: A firestop is not
required at the roof.

Attic Insulation

Firestop position when area above ceiling is an attic

Nails (4)

Firestop Spacer

Joist

Ceiling Installation

Firestop position when area above ceiling is NOT an attic

(Firestop/draftstop
appearances may
vary. Only one (1)
firestop required
per frame.)

FP384

Fig. 8 Firestop/draftstop positions.

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20003565

Venting Runs

Horizontal Run (in feet)

40
38
36
34
32
30
28
26
24
22
20
18
16
14
12

= Acceptable venting configuration

A
B

Vermont Castings Majestic Products NV360/580 Series

8 9 10 11 121 2 3 4 5 6 7

Vertical Run (in feet)

= Unacceptable venting configuration

A: Vertical installations up to 40 feet (12m) in
height. Up to an 8 ft. horizontal vent run can be
installed within the vent system using a
maximum of two (2) 90-degree elbows or four (4)
45-degree elbows.

B: Vertical installations up to 40 feet (12m) in
height. Up to a 12 ft. horizontal vent run can be
installed within the vent system using a
maximum of two (2) 45-degree elbows.

Table 1 Venting configurations.

FP567a

20003565

9

Vermont Castings Majestic Products NV360/580 Series

Operating Instructions

Glass Information

Only glass approved for use in Majestic
Fireplaces products may be used for
replacement.

• The use of any non-approved replacement glass will

void all product warranties.

• Care must be taken to avoid breakage of the glass.

• Under no circumstances should this appliance be

operated without the front glass or with broken
glass. Replacement of the glass (with gasket) as
supplied by the manufacturer should be completed
by a licensed qualified service person.

• Replacement glass (complete with gasket) is

available through your Majestic Fireplaces dealer
and should only be installed by a licensed qualified
service person.

Louvre Removal

To remove louvre
assembly top, pull
louvre up, then lift out.

2.

(Fig. 9) The bottom
louvre assembly is
hinged at the bottom

1.

Louvre
Assembly
Top

edge and swings
down.

FP444

Fig. 9 Remove louvre assembly
top.

Glass Panel

Window Frame Assembly Removal

1. Shut off gas.

2. Let the fireplace cool if it has been operating.

3. Remove louvre assembly top. (Refer to Louvre
Removal, Fig. 9)

4. Open the bottom louvre assembly.

5. Release the two (2) clamps at the bottom of the
window frame by pulling down on the clamp handles.

6. Lift off the window frame assembly as shown. (Fig.

10)

7. To reinstall window frame assembly follow the above
procedure in reverse.

Fig. 10 Glass panel removal.

It is necessary to clean the glass periodically. During
start-up, condensation, which is normal, forms on the
inside of the glass and causes lint, dust and other
airborne particles to cling to the glass surface. Also
initial paint curing may deposit a slight film on the glass.
After the first two weeks of operation, it is
recommended the glass be cleaned two or three times
with a non-ammonia household cleaner and warm
water (gas fireplace glass cleaner is recommended).
After initial use glass should be cleaned two or three
times during heating season.

1 . Remove window frame assembly. (Refer to page 10)

2. Remove logs from packaging.

3. Place rear log on rear bracket (ensure log is seated
properly, leveled and centered to the unit), so it will
not move from side to side and is firmly positioned
on the bracket. Be sure log is as far back as possible
on bracket.

Glass Frame

Fireplace
Front

Clamps

Glass
Panel

Glass
Panel

Pull

Clamp Hook

Push

Clamp Handle

G584-501

Glass Cleaning

Clean glass after first two weeks of
operation.
Do not clean glass when hot.
Do not use abrasive cleaners.
Do not strike or slam the glass.

Log Installation

As with all plastics — these are not toys
and should be kept away from children
and infants.

10

20003565

Vermont Castings Majestic Products NV360/580 Series

Turn

counterclockwise

to increase

flame height

Turn clockwise

to decrease

flame height

I

H

LO

4. Place front left log on top of burner, left side. Align
log's bottom holes with left bracket log locator studs.

5. Place front right log on top of burner, right side.
Align log's bottom holes with right bracket log locator
studs.

7. Place top cross logs onto locator notches. Ensure
logs are secure. (Fig. 11 or 12)

Top logs must be placed properly onto
notches.

Log Top
Center Left

Log Top
Left

Log
Rear

Log Front
Left

LG120

Fig. 11 NV580 log, lava rock and ember placement.

Log Top
Left

Log Top
Center Right

Log Top
Right

Log Front
Right

Embers

Lava Rock

Log Top Right

Log Rear

Log Front
Right

Ember Material

LOGS NV360 NV580

Log Front Left B25 E1
Log Front Right B26 E2
Log Rear B27 E3
Log Top Left B28 E4
Log Top Center Left -- E5
Log Top Center Right -- E6
Log Top Right B29 E7

Ember Material Placement

Place the hard ceramic ember material on the burner in
front of the front logs. Place small dime size ceramic
wool on top of hard ceramic embers. Place small pieces
in hole of top cross log and on front of the front logs by
placing a small piece of wool on your fingertip and
pushing it onto the log. Do not place ember material in
the inside corners of the front logs.

Lava Rock

The lava rock provided with this fireplace must be
placed on the firebox base around the sides of the
burner assembly and on the tray beneath the grate.

Under no circumstances should this lava
rock be placed on any part of the burner
assembly.

Flame Adjustment

For fireplaces equipped with Hi/Lo valves, flame adjust­ment is accomplished by rotating the Hi/Lo adjustment
knob located near the center of the gas control. (Fig. 13
or 14)

Turn

counterclockwise

to increase

flame height

Fig. 13 Flame adjustment knob for Honeywell valve.

LO

HI

Turn clockwise

to decrease

flame height

HV102

Fig. 12 NV360 log and ember placement.

20003565

Log Front
Left

Lava Rock

LG119

HV116

Fig. 14 Flame adjustment knob for SIT 820 valve.

11

Vermont Castings Majestic Products NV360/580 Series

Flame Characteristics

It is important to periodically perform a
visual check of the pilot and the burner

flames. Compare them to the illustrations
below (Figs. 15, 16, 17). If any of the flames appear
abnormal call a service person.

PSE Pilot

3/8" - 1/2"

SIT Pilot

F584-703

Fig. 15 Correct pilot flame appearance.

Yellow Flame

Test Chimney Draw

A "Chimney Draw" test must be made before the
installation is complete.

1. Close all doors and windows in the home and start
exhaust fans in the kitchen and bathroom.

2. Light unit and operate for 5 minutes.

3. Hold an ignited match, cigarette, or smoke match in
front of the unit. Refer to Figure 17 for location of the
draft hood opening.

4. Check to make sure smoke from the match, cigarette
or smoke match is drawn into the fireplace. If it is
not, turn the unit off and check for causes creating
the lack of adequate draft.

Do not operate the unit until lack of
adequate draft has been determined and
rectified.

Test for Draft at This Location

Red Glow

Yellow Flame

Red Glow

Fig. 16 Correct burner flame appearance.

LG118

LG121

Inspecting the Venting System

This appliance venting system was designed and
constructed to develop a positive flow adequate to
remove flue gases to the outside atmosphere.

Any foreign objects in the venting system, except those
designed specifically for the venting system, may cause
spillage of flue gases.

To inspect the venting system, make sure the main gas
valve is off. Remove glass frame (See Window Frame
Assembly Removal Section). Using a flashlight, check
the area above the baffle in the combustion dome.
Clean if necessary.

FP1197

Fig. 17 Draft test location.

First Firing

Upon completing the gas line connection, a small
amount of air will be trapped in the line. When first
lighting the unit with the pilot light, it will take a few
minutes to purge the trapped air. Once purging is
complete, the pilot and burner will light and operate as
indicated in the instruction manual. Subsequent
lightings of the appliance will not require purging.

When lit for the first time, the appliance will emit a slight
odor for an hour or two. This is due to paint and lubri­cants used in the manufacturing process. After lighting,
vapor may condense and fog the glass; this moisture
disappears within a few minutes of burning.

12

20003565

Vermont Castings Majestic Products NV360/580 Series

Lighting And Operating Instructions

FOR YOUR SAFETY READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion

may result causing property damage, personal injury or loss of life.

A. This heater has a pilot which must be lit manu-

ally. When lighting the pilot follow these instruc­tions exactly.

B. BEFORE LIGHTING smell all around the heater

area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will
settle on the floor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any fireplace

• Do not touch any electric switch

• Do not use any phone in your building

•Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.

• If you cannot reach your gas supplier, call the
Fire Department

C. Use only your hand to push in or turn the gas

control knob. Never use tools. If the knob will not
push in or turn by hand, do not try to repair it, call a
qualified service technician. Applying force or any
attempted repair may result in a fire or explosion.

D. Do not use this fireplace if any part has been under

water. Immediately call a qualified service techni­cian to inspect the heater and to replace any part of
the control system and any gas control which has
been under water.

Lighting Instructions

1. STOP! Read the safety information above.

2. Turn OFF all electrical power to the fireplace.

3. For MN/MP/TN/TP appliances ONLY, go on to
Step 4. For RN/RP appliances turn the On/Off
switch to “OFF” position or set thermostat to
lowest level.

4. Open control access panel.

5. Push in gas control knob slightly and turn
clockwise to "OFF" position.

OFF

O

L

T

I

1

t

o

l

i

P

F

F

O

5

3

4

Euro SIT

2

P

F

F

O

O

F

F

SIT NOVA

ON

6. Wait five (5) minutes to clear out any gas. Then
smell for gas, including near the floor. If you
smell gas, STOP! Follow "B" in the safety
information above. If you do not smell gas, go
to the next step.

7. Remove window frame assembly before
lighting pilot. (See Window Frame Assembly
Removal section).

8. Visibly locate pilot by the main burner.

9. Turn knob on gas control counterclockwise

to "PILOT" position.

T

O

IL

P

ON

Honeywell

10. Push the control knob all the way in and hold.
Immediately light the pilot by repeatedly depress­ing the Piezo Spark Ignitor until a flame appears.
Continue to hold the control knob in for about one
(1) minute after the pilot is lit. Release knob and it
will pop back up. Pilot should remain lit. If it goes
out, repeat Steps 5 through 8.

3/8" - 1/2"

• If knob does not pop up when released, stop
and immediately call your service technician or
gas supplier.

• If after several tries, the pilot will not stay lit,
turn the gas control knob to "OFF" position and
call your service technician or gas supplier.

11. Replace glass door.

12. Turn gas control knob to “ON” position.

13. For RN/RP appliances turn the On/Off switch to
“ON” position or set thermostat to desired setting.

14. Turn on all electrical power to the fireplace.

To Turn Off Gas To Heater

1. Turn the On/Off switch to “OFF” position or set
the thermostat to lowest setting.

2. Turn off all electric power to the fireplace if
service is to be performed.

20003565

3. Open control access panel.

4. Push in gas control knob slightly and turn clock­wise to "OFF" position. Do not force.

5. Close control access panel.

13

Vermont Castings Majestic Products NV360/580 Series

24 VAC HOT

24 VAC RTN

"ON/OFF"
SWITCH

NOVA SIT 822 VALVE

HONEYWELL S8600 B IGNITION MODULE

120 VAC RTN

40VA

TRANSFORMER

120 VAC HOT

BLACK

BLACK

BLACK

BLACK

BLACK

BLACK

BLACK

WHITE

WHITE

WHITE

WHITE

WHITE

WHITE

WHITE

WHITE

BLACK

PILOT

H

I

L

O

E

A

P

I

L

O

T

1 5

3 4

GREEN

MV MVPV PV

GND
(BURNER)

24V
GND

24V SENSE

SPARK

Vent Safety Switch

This fireplace incorporates the use of a Vent Safety
Shut-off Switch. The sensor and wiring are factory
installed and should not be removed or altered during
installation.

In the event of total flue blockage the system will detect
the increased heat buildup and will automatically shut
down the main burner assembly.

The sensor is located above the firebox behind the top
louvre assembly. It is accessible by removing the top
louvre assembly.

CAUTION: The firebox, Vent Safety Switch sensor
and surrounding panels become very hot during
normal operation. Allow time for the components to
cool before carrying out any service or inspection.

If the sensor is activated and shuts off the burner
assembly, the following procedure should be followed:

• Observe that the pilot flame is still “ON”. If the pilot

flame has gone out the reason for the fireplace shut
down is not the vent safety switch.

• Turn the pilot flame “OFF” and close all controls.

Allow the fireplace to cool.

Electrical Connection

The sensor is wired in series between the wall mounted
“ON/OFF” switch and the Electronic Ignition Module
(Fig. 19) or the thermopile and the gas valve (Fig. 20)

• Check the flue and venting components for blockage

or restrictions.

• Remove the front louvre assembly.

• Locate the sensor.

• Reset the sensor by pressing the reset pin between

the two wire terminals. (Fig. 18)

CAUTION: The components may still be hot.

• Light the fireplace and check for downdrafts.

• Operate the fireplace in the normal manner. If the

burner assembly shuts down again after a period of
operation, DO NOT ATTEMPT TO RESET THE
SENSOR AGAIN. Turn off the fireplace and contact
your service technician.

Wire
Terminal

Fig. 18 Vent Safety Switch.

14

Reset Pin

Sensor

Wire
Terminal

FP1160

Fig. 19 Vent Safety Switch wiring, EN/EP units.

Thermopile

“ON/OFF”
Switch

Vent
Safety
Switch

TH
TP

TH
TP

Fig. 20 RN/RP units using a remote “ON/OFF” switch.

20003565

FP670

Gas
Valve

FP1161

Vermont Castings Majestic Products NV360/580 Series

Troubleshooting

Honeywell VS8421

Remove glass door before service work

START CHECK

Gas Supply On

YES

▼

Pilot Lights With Piezo
Ignitor

YES

▼

Pilot Stays Lit

YES

NO

NO

NO

• Supply Line Hooked Up

▼

• Shut off Valve Open

• Lockout Has Engaged. Wait 60

Seconds And Try Again.

• For Spark At Electrode While

▼

Depressing Piezo
1/8" Gap To Pilot Hood Needed.

• All Wiring Connections

• Replace Piezo Ignitor

• For Air In The Lines

• Thermopile Needs A Min.

325mv. Adjust Pilot Flame
Height.

• All Wiring Connections

▼

• Replace Thermopile

• Thermocouple Needs A Min. Of

14mv

• Defective Valve. Turn To Pilot,

Meter Should Read Greater
Than 100mv. If Not, Replace.

20003565

▼

Pilot Lights Main Burner

YES

▼

System Ok

NO

• Valve Is Turned On

• Wall Switch Is Not Turned On.

▼

Watch For Grounded Wires!

• Thermopile Needs A Min. 325mv.

• Plugged Burner Orifice

15

Vermont Castings Majestic Products NV360/580 Series

Troubleshooting the Gas Control System

SIT NOVA 820 MILLIVOLT VALVE

Note: Before trouble shooting the gas control system, be sure external gas shut off is in the “ON” position.

WARNING: BEFORE DOING ANY GAS CONTROL SERVICE WORK, REMOVE GLASS FRONT.

SYMPTOM POSSIBLE CAUSES CORRECTIVE ACTION

1.Spark ignitor will not light A. Defective or misaligned Using a match, light pilot. If pilot lights, turn off

2.Pilot will not stay lit after A. Defective pilot generator Check pilot flame. Must impinge on thermo
carefully following lighting (thermocouple), remote wall couple/thermopile. Note: this pilot burner assem
instructions. switch. bly utilizes both - a thermocouple and a thermopile.

pilot for maximum flame impingement on thermopile and

3.Pilot burning, no gas to A. Wall switch or wires defective Check wall switch and wires for proper connec
main burner tions. Jumper wire accross terminals at wall

electrode at pilot. pilot and push the red button again. If pilot will not

light - check gap at electrode and pilot-should be
1/8" to have a strong spark.

B. Defective ignitor (Push Button) Push Piezo Ignitor button. Check for spark at

electrode and pilot. If no spark to pilot, and elec
trode wire is properly connected, replace ignitor.

The thermocouple operates the main valve
operation (“ON “and “OFF”). Clean and or adjust

thermocouple.

B. Defective automatic valve Turn valve knob to “PILOT”. Maintain flow to pilot;

milivolt meter should read greater than 10 mV. If
the reading is okay and the pilot does not stay on,
replace the gas valve. Note: An interrupter block
(not supplied) must be used to conduct this test.

switch, if burner comes on, replace defective wall
switch. If okay, jumper wires across wall switch
wires at valve, if burner comes on, wires are faulty
or connections are bad.

B. Thermopile may not be 1. Be sure wire connections from thermopile at

generating sufficient gas valve terminals are tight and thermopile is
millivoltage. fully inserted into pilot bracket.

2. One of the wall switch wires may be grounded.
Remove wall switch wires from valve terminals if
pilot now stays lit, trace wall switch wiring for
ground. May be grounded to fireplace or gas
supply.

3. Check thermopile with millivolt meter. Take
reading at thermopile terminals of gas valve.
Should read 250-300 millivolts (minimum 150)
while holding valve knob depressed in pilot
position and wall switch “OFF”. Replace faulty
thermopile if reading is below specified minimum.

C. Plugged burner orifice. Check burner orifices for debris and remove.
D. Defective automatic valve Turn valve knob to “ON”, place wall switch to “ON”

operator. millivolt meter should read greater than 100 mV. If

4.Frequent pilot outage A. Pilot flame may be too low Clean and/or adjust pilot flame for maximum flame
problem. or blowing (high) causing the impingement on thermopile and thermocouple.

pilot safety to drop out.

B. Possible blockage of the vent Check the vent terminal for blockage (recycling the

terminal. flue gases)

16

the reading is okay and the burner does not come
on, replace the gas valve.

20003565

Vermont Castings Majestic Products NV360/580 Series

Fuel conversion must be completed by qualified personnel

Fuel Conversion Procedure

Honeywell Valve Only

This conversion is for the NV360/580 equipped with a
Honeywell valve only. Before proceeding, turn control
knob on valve to “OFF” and turn gas supply OFF. Turn

OFF any electricity that may be going to the appliance.
CAUTION: Logs may be HOT! Allow to cool before

proceeding.

1. Open bottom grille to gain access to valve. Remove
glass door. (See "Window Frame Assembly Re­moval", Page 10, Fig. 10)

2. Remove logs if previously installed.

3. Remove cap from Hi/Lo knob. This can be accom­plished by lifting the plastic cap off the screw. (Fig.

21)

4. Remove the screw from center of Hi/Lo knob with
small screwdriver turning counterclockwise. (Fig. 21)

5. Insert conversion screw supplied in kit. Blue for
Natural Gas and Red for LP Gas.

6. Tighten screw, replace cap.

7. Remove manifold mounting screw from burner. (Fig.

22)

11. Install air shutters supplied in kit on burner pan.
Replace shutter retaining screw. For conversion to
Natural Gas adjust new air shutters so slots are
covered. For conversion to Propane Gas, adjust new
air shutters so slots are open. NOTE: NV360 air
shutter has only one hole, closed. Secure shutter
retaining screws. (Fig. 25)

12. Re-install manifold to burner pan.

NOTE: It is not necessary to remove the pilot tube
for conversion.

Rear Burner Orifice:
#53 (NV360)
#51 (NV580)

Front Burner Orifice:
#74 (NV360)
#65 (NV580)

Fig. 23 Remove burner orifice, replace with LP orifice.

Shutter
Retaining
Screw

Burner Pan

CO102a

Cap

Lift Open

I

Hi-Lo Knob

H

L

O

Remove
Center Screw

I

H

L

O

CO100

Fig. 21 Removing center screw from Hi/Lo knob.

NV360 Pilot Location

Burner Pan

Log Support

CO101a

Orifice

Manifold
Assembly

NV580 Pilot Location

Manifold Mounting
Screw

Fig. 22 Removing manifold assembly.

8. Remove burner orifice from manifold assembly using
3/8" wrench. (Fig. 23)

9. Install conversion orifices in place of orifices just
removed.

10. Remove both air shutters from burner pan by
removing shutter retaining screw then air shutter.
(Fig. 24)

Air Shutter

Front View

Fig. 24 Remove air shutter from burner pan.

Shutter Retaining Screw

Natural Gas

Slots Covered

Front View

Top View

Shuter
Retaining
Screw

Front View

Slots Open

One (1) Hole Closed

Holes Open

Holes Open

Holes Open

CO103

Burner
Pan

Burner Pan
NV360

Burner Pan
NV580

CO110

20003565

Fig. 25 Install conversion air shutters.

17

Vermont Castings Majestic Products NV360/580 Series

13. Remove pilot hood by lifting up. (Fig. 26)

14. Remove pilot orifice with allen wrench. (Fig. 27)

15. Install LP pilot orifice.

16. Re-install pilot hood and be sure to align with index
tab. Installation is complete.

Pilot Hood

Pilot Bracket

CO105a

Fig. 26 Remove pilot hood.

Index Tab

Snap Ring

Fig. 27 Remove pilot orifice.

Allen
Wrench

CO106a

Replacement of Ceramic Hearth Panels

1. Turn unit OFF. NOTE: Be sure unit is cool.

2. Remove glass.

3. Remove logs. Remove old hearth panels and
discard.

4. Remove two (2) screws securing grate to hearth
pan. (Fig. 28)

5. Set left and right panels on hearth and bring towards
front of unit.

6. Replace grate assembly.

7. Replace logs.

8. Reinstall glass panels.

Screw

Hearth Panels

Burner

Front of Unit

Screw

Grate

H100a

Fig. 28 Hearth panel location.

18

20003565

Vermont Castings Majestic Products NV360/580 Series

Maintenance

Burner and Burner Compartment

It is important to keep the burner and the burner
compartment clean. At least once per year the logs and
lava rock/ember material should be removed and the
burner compartment vacuumed and wiped out. Remove
and replace the logs as per the instructions in this
manual.

Always handle the logs with care as they
are fragile and may also be hot if the
fireplace has been in use.

FK12 Fan Assembly

The fan unit requires periodic cleaning. At least once
per month in the operating season, open the lower
louvre panels and wipe or vacuum the area around the
fan to remove any build up of dust or lint.

Brass Trim

Clean the brass trim pieces using a soft cloth lightly
dampened with lemon oil. Do not use water or
household cleaners on any brass components.

Contact your local representative to arrange an annual
service program.

To obtain proper operation, it is imperative that the pilot
and burner’s flame characteristics are steady, not lifting
or floating.

Typically, the top 3/8” or 1/2” of the thermopile should
be engulfed in the pilot flame. (Fig. 59)

To adjust pilot burner; (by qualified service technician)

1. Remove pilot adjustment cap.

2. Adjust pilot screw to provide properly sized flame.

3. Replace pilot adjustment cap.
The primary air shutter is set at factory and should only

be adjusted, if necessary, by a qualified service techni­cian.

3/8” - 1/2”

Cleaning the Standing

Pilot Control System

The burner and control system consists of

• burner tube • gas orifice

• pilot assembly • thermopile

• millivolt gas valve

Most of these components may require only an occa­sional checkup and cleaning and some may require
adjustment. If repair is necessary, it should be

performed by a qualified technician.

Logs May be Hot!!

1. Turn off pilot light at gas valve side.

2. Let fireplace cool if it has been running.

3. Remove window frame assembly. (Refer to Window
Frame Assembly Removal section)

4. Remove logs.

5. Vacuum burner compartment especially around
orifice primary air openings.

6. Visually inspect pilot. Brush or blow away any dust
or lint accumulation.

7. Reinstall logs.

8. Ignite pilot - Refer to Lighting Instructions.

9. Reinstall window frame assembly.

F584-703

Fig. 59 Correct pilot flame appearance.

20003565

19

Vermont Castings Majestic Products NV360/580 Series

PILOT

O

N

O
F
F

P

IL

O

T

A

D

J

L

O

H

I

TPTH

TH

TP

1c

1a

1d

DV360

10a

25

16

17

28

31

32

1c

1a

1b

1d

1e

DV580

1f

19

9

10b

1b

1g

1e

21a-d

5a,b

2

3

4

14

6

15

7

8a

11

8b

13

12

22

26

27

33

34a/b

35

20

36a

36b

40

29

41

37

18

42

38

47

23 a/b

39

24 a/b

Vermont Castings, Majestic Products reserves the right to make changes in design, materials, specifications, prices and discontinue colors and
products at any time, without notice.

NV360/580

Ref. Description NV360 NV580

1. Log Set 20002397 20002071
1a. Log Front Left B25 E1
1b. Log Front right B26 E2
1c. Log Rear B27 E3
1d. Log Top Left B28 E4
1e. Log Top Right B29 E7

1f. Log Top Center Left -- E5

1g. Log Top Center Right -- E6

2. Volcanic Rock 20000376 20000376

3. Ember (Package) 51915 51915

4. Lava Rock (Burner) 57897 57897
5a. Burner Housing Assembly - NG 20002411 20004268
5b. Burner Housing Assembly - LP 20004145 20002402

20

3565

20003565

Vermont Castings Majestic Products NV360/580 Series

NV360/580 (continued)

Ref. Description NV360 NV580

6. Ceramic tile (single) 57803 57803

7. Manifold Assembly 10000765 10000765
8a. Ceramic Hearth Panel (Left) 20002274 20002322
8b. Ceramic Hearth Panel (Right) 20002275 20002323

9. Ceramic Panel (Rear) 20002273 20002319

10a. Ceramic Panel (Left Side) 20002271 20002321
10b. Ceramic Panel (Right Side) 20002272 20002320

11. Glass with Gasket 20002205 20002369

12. Gasket Glass 10000992 10000992

13. Door Frame Assy 20003710 20003711

14. Clamp Frame Window 54174 54174

15. Trim Frame Window (Pb) (w/two magnets) 57483 20002072

16. Louvre Assembly T op 10000039 20002380

17. Bottom Louvre Assy. 10000040 20002381

18. Bottom Louvre Hinge 52356 52356

19. Deflector Top 54364 20002286

20. Grate Assembly 20002196 20002442

21a. Orifice - Front Burner - LP 20003872 20002540
21b. Orifice - Front Burner - Nat. 53349 20002150
21c. Orifice - Rear Burner - LP 20002385 10000616
21d. Orifice - Rear Burner - Nat. 20002498 20003611

22. Switch On/Off 51842 51842

23a. Valve - Honeywell VS8421 (Nat.) 10001782 10001782
23b. Valve - Honeywell VS8421 (LP) 10001759 10001759
24a. Valve - SIT 820 (Nat.) 52677 52677
24b. Valve - SIT 820 (LP) 52678 52678
25a. Pilot Assembly (Nat.) 10002264 10002264
25b. Pilot Assembly (LP) 10002265 10002265

26. Electrode Ignitor w/cable SIT24 10001297 10001297

27. Sensing Electrode w/cable 57885 57885

28. Pilot Tube 1/8" x 24" long w/fittings 10001296 10001296

29. Thermocouple 24” 53373 53373

31. Thermopile 18” RS 51827 51827

32. Pilot Top Convertible 10002266 10002266

33. Hood Pilot 3 way 10002385 10002385

34a. Pilot Orifice #65 - Nat. 10002268 10002268
34b. Pilot Orifice #35 - LP 10002269 10002269

35. Ignitor Piezo (SIT Valve) 52464 52464

36a. Air Shutter - Front - LP 20000680 20000680
36b. Air Shutter - Rear - LP 20000184 20000680

37. Air Shutter - Nat. 20000129 20000129

38. Fan w/ Bracket 54103 54103

39. Electrical Cord (6ft.) 51865 51865

40. Fan Temp. Sensor 51704 51704

41. Speed Control 51738 51738

42. Speed Control Knob 51882 51882

43. Remote Switch Kit (not shown) 53875 53875

44. Piezo Ignitor Replacement Kit - Honeywell Valve (not shown) 20000062 20000062

45. Conversion Kit (Nat. to LP) (not shown) 20003896 20003898

46. Conversion Kit (LP to Nat.) (not shown) 20003895 20003897

47. Vent Safety Switch 10002013 10002013–

20003565

21

Vermont Castings Majestic Products NV360/580 Series

Optional Accessories A vailable

Fan Kits

FK12 Fan Assembly

1. Open lower louvre.

2. Install FK12 fan in back of unit between hearth
supports. (Fig. 29)

3. Secure fan on velcro strips.

4. Power to the fan can be supplied by plugging the
supply lead into a conveniently located wall socket
or by using a hard-wired EB1 connector box.

5. Be sure fan motor does not touch nearby metal.

Side View

Cold Air
Box

Front of
Unit

Hearth Pan

Base Pan

Fig. 29 FK12 Fan Kit placement.

FK12 Fan

FP1004

Method A

Route the 6’ (1.8m) lead fitted to the unit to a con­veniently located wall socket.

Method B

If the EB1 receptacle box (Pt. #ZA1200) was cor­rectly connected when the unit was installed, the fan
lead can be directly plugged in to the EB-1 plug
socket.

5. Whether wiring directly to the fan junction box
(Option A) or into the EB1 (electrical receptacle box,
Option B) first ensure cable is secured using box
connector.

The fireplace, when installed must be electrically
connected and grounded in accordance with local
codes or, in the absence of local codes, with the
current CSA C22.1 Canadian Electrical Code or for
USA installations, follow local codes and the Na­tional Electrical Code, ANSI/NFPA No. 70.

Hard (Direct) Wire Hook-Up

First connect ground wire to ground stud located on the
base of either box. Black wire from supply should
connect to the variable speed switch. Alternate speed
switch wire connects to temperature sensor. Alternate
lead from sensor connects to fan. Alternate fan lead
connects back to the white supply wire. (Fig. 31)

FK24 Fan Assembly

Fan specifications: 120 volt, 60 Hz .75 Amp.
This fan does not need regular maintenance, however,
periodic cleaning is required. Check the area under the
control door and in front of the fan and wipe or vacuum
at least once a month during the operating season.
Should this fan require servicing, the power supply
must be disconnected.

The FK-24 comes with the electrical cord attached.

1. Slide fan assembly from the left side into the fire­place opening, line up mounting holes with screw
studs on back of fireplace and fasten with #10-24
hex nuts.

2. Install thermal sensor on bottom of firebox using
#10-24 hex nuts.

3. (Option A) - Place electronic fan speed control box
on bottom of fireplace base, lining up mounting holes
with screw studs. Fasten fan speed control box with
#10-24 hex nuts.
(Option B) - The speed control can be installed in
an electrical box at normal wall switch height for
convenient access.

4. The power supply may be connected in two (2)
ways:

Electrical
Box

Fan Speed
Switch

Fig. 30 FK-24 fan placement.

Temperature
Sensor

Speed Control

Black
White
Ground

Fig. 31 FK-24 fan wiring.

Any electrical re-wiring of this fan must
be completed by a qualified electrician.

Turn off all power before hook-up.

Heat
Sensor

Gas Line

Fan

A

E

T
P

O

L

F

F

O

O

T

F

P

F

H

I

H

F

L

I

F

O

O

T

O

N

P

I

T

L

O

Valve

FP1026

Fan

FP1025

22

20003565

Remote Controls

Vermont Castings Majestic Products NV360/580 Series

Optional remote control units are available to control
different functions of the appliance.

Model Function/s Controlled
MRC1 “ON/OFF”
MRC2 “ON/OFF” and Temperature
MRC3 “ON/OFF” and Temperature control

with a digital and a programmable 24
hour clock

IMT Wall mounted thermostat control

Ceramic Refractory Lining

1. Remove glass and logs.

2. Insert supports under ceramic hearth panels.
(Fig. 32)

3. Remove three (3) screws securing heat shield to
combustion dome. (Fig. 33)

4. Place rear ceramic panel in back of unit. (Fig. 34)

5. Place side panels.

6. Replace heat shield, logs and glass.

Grate

Burner

Ceramic
Support

Rear Ceramic Panel

Burner

Fig. 34 Rear ceramic panel placement.

Back of
Firebox

Rear Log
Support

H102

Decorative Frame Trims

A selection of decorative frame trim kits are available
for mounting around the outside of the appliance to
enhance its visual effect on the room. Installation
instructions for each decorative frame trim are included
with the frame trim kit. Contact your authorized dis­tributor for details of the trim kits and ordering informa­tion for the trim kits applicable to this model appliance.

B-Vent Adapter

Fig. 32 Ceramic support.

Heat
Shield

Fig. 33 Heat shield.

Section A

Hearth Panel

H101a

Heat
Shield

Three (3)
Screws

Side View
Section A

For use with other than VCMP B-vent (SK-8) pipe.
Contact your dealer for information.

Outside Air Kit

The Model AK-1 Outside Air Kit is designed to bring
additional combustion air directly from the outside to
the fireplace. Refer to installation instructions provided
with Outside Air Kit.

H103

20003565

23

Vermont Castings Majestic Products NV360/580 Series

LIMITED LIFETIME W ARRANTY

PRODUCT COVERED BY THIS WARRANTY

All Vermont Castings gas stoves, gas inserts, and gas fireplaces, and all Majestic or Northern Flame brand gas fireplaces
equipped with an Insta-Flame Ceramic Burner, or standard steel tube burner.

BASIC WARRANTY

The Vermont Castings
referred to collectively as the Company) warrants that your new
Vermont Castings or Majestic Gas Fireplace/Stove is free from
manufacturing and material defects for a period of one year from the
date of purchase, subject to the following conditions and limitations.

EXTENDED LIFETIME WARRANTY

The heat exchanger, where applicable, and combustion chamber of
every Vermont Castings
against through wall perforation. All appliances equipped with an
Insta-Flame Ceramic Burner have limited lifetime coverage on the
ceramic burner plaque. Warrantees are made to the original owner
subject to proof of purchase and the conditions and limitations listed
on this Warranty Document

COMPONENT WARRANTY

CAST IRON: All external and internal cast iron parts are warranted for a
period of three years.

Note: On porcelain enamel finished external parts and accessories
The Company offers no Warranty on chipping of enamel surfaces.
Inspect all product prior to accepting it for any damage to the enamel.

The salt air environment of coastal areas or a high humidity
environment can be corrosive to the porcelain enamel finish. These
conditions can cause rusting of the cast iron beneath the porcelain
enamel finish, which will cause the finish to flake off.

Dye lot variations with replacement parts and/or accessories can
occur and are not covered by warranty.

GLASS DOORS: Glass doors are covered for a period of one year.
Glass doors are not warranted for breakage due to misuse or
accident. Glass doors are not covered for discoloration or burned in
stains due to environmental issues, or improper cleaning and
maintenance.

BRASS PLATED PARTS AND ACCESSORIES: Brass parts should be
cleaned with Lemon oil only. Brass cleaners cannot be used. Mortar
mix and masonry cleaners may corrode the brass finish. The
Company will not be responsible for, nor will it warrant any brass parts
which are damaged by external chemicals or down draft conditions.

GAS VALVES: Gas valves are covered for a period of one year
ELECTRONIC AND MECHANICAL COMPONENTS: Electronic and

mechanical components of the burner assembly are covered for one
year. All steel tube burners are warranted for one year.

ACCESSORIES: Unless otherwise noted all components and Vermont
Castings, Majestic Products company supplied accessories are covered
for a period of one year.

CONDITIONS AND LIMITATIONS

• This new Vermont Castings or Majestic product must be installed by
a competent, authorized, service contractor. A licensed technician,
as prescribed by the local jurisdiction must perform any installation/
service work. It must be installed and operated at all times in
accordance with the Installation and Operating instructions furnished
with the product. Any alteration, willful abuse, accident, or misuse of
the product shall nullify this warranty.

• This warranty is non-transferable, and is made to the original owner,
provided that the purchase was made through an authorized supplier
of the Company.

• The customer must pay for any Authorized Dealer in-home travel fees
or service charges for in-home repair work. It is the dealers option
whether the repair work will be done in the customer’s home or in the
dealer’s shop.

• If upon inspection, the damage is found to be the fault of the
manufacturer, repairs will be authorized at no charge to the customer
parts and/or labor.

,

Majestic Products Company (hereinafter

or

Majestic gas product is warranted for life

• Any part and/or component replaced under the provisions of this
warranty is covered for six months or the remainder of the original
warranty, whichever is longest.

• This warranty is limited to the repair of or replacement of part(s) found
to be defective in material or workmanship, provided that such part(s)
have been subjected to normal conditions of use and service, after
said defect is confirmed by the Company’s inspection.

• The company may, at its discretion, fully discharge all obligations with
respect to this warranty by refunding the wholesale price of the
defective part(s)

• Any installation, labor, construction, transportation, or other related
costs/expenses arising from defective part(s), repair, replacement, or
otherwise of same, will not be covered by this warranty, nor shall the
Company assume responsibility for same. Further, the Company will
not be responsible for any incidental, indirect, or consequential
damages except as provided by law.

SOME STATES DO NOT ALLOW FOR THE EXCLUSION OR

•

LIMITATIONS OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOUR
CIRCUMSTANCES. THIS WARRANTY GIVES YOU SPECIFIC
RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE.

• All other warranties-expressed or implied- with respect to the product,
its components and accessories, or any obligations/liabilities on the
part of the Company are hereby expressly excluded.

• The Company neither assumes, nor authorizes any third party to
assume on its behalf, any other liabilities with respect to the sale of
this Vermont Castings, Majestic product

• The warranties as outlined within this document do not apply to
chimney components or other non Vermont Castings, Majestic
accessories used in conjunction with the installation of this product..

• Damage to the unit while in transit is not covered by this warranty but
is subject to claim against the common carrier. Contact the dealer
from whom you purchased your fireplace/stove (do not operate the
appliance as this might negate the ability to process the claim with the
carrier).

• The Company will not be responsible for:
a) Down drafts or spillage caused by environmental conditions such

as near-by trees, buildings, roof tops, hills, or mountains.

b) Inadequate ventilation or negative air pressure caused by

mechanical systems such as furnaces, fans, clothes dryers, etc.

• This warranty is void if:
a) The fireplace has been operated in atmospheres contaminated

by chlorine, fluorine, or other damaging chemicals.

b) The fireplace has been subjected to prolonged periods of

dampness or condensation

c) Any damages to the fireplace, combustion chamber, heat

exchanger or other components due to water, or weather damage,
which is the result of but not limited to, improper chimney/venting
installation.

d) Any alteration, willful abuse, accident, or misuse of the product

has occurred.

IF WARRANTY SERVICE IS NEEDED…

1) Contact your supplier. Make sure you have your warranty,
your sales receipt, and the model/serial number of your
Vermont Castings, Majestic product.

2) DO NOT ATTEMPT TO DO ANY SERVICE WORK
YOURSELF.

© Vermont Castings, Majestic Products

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