Verizon Wireless UM150 User Manual

UM150 User’s Manual

VERIZON WIRELESS VZACCESS MANAGER

CONTENTS

1. INTRODUCTION ......................................................................................1

1.1 Supported Services ................................................................................1

1.2 System Requirements ............................................................................2

1.3 Installation and Configuration .................................................................2

2. USING VZACCESS MANAGER ...........................................................11

2.1 Features ............................................................................................... 11

2.2 Getting Started .................................................................................... 12

2.3 Connecting ......................................................................................... 16

2.4 Warning Messages .............................................................................. 20

2.5 Using Dial Up Connections ................................................................. 21

2.6 TXT Messaging .................................................................................... 22

3. VZACCESS MANAGER PREFERENCES ..........................................25

3.1 WWAN Preferences ............................................................................. 25

3.2 Wi-Fi Preferences ................................................................................ 30

3.3 Options ................................................................................................ 35

3.4 Venturi Preferences ............................................................................. 37

3.5 TXT Messaging Preferences ............................................................... 38

3.6 Updates Preferences ........................................................................... 39

4. ADDITIONAL FEATURES ....................................................................40

4.1 The Status Bar ..................................................................................... 40

4.2 The Toolbar Buttons ............................................................................. 42

4.3 Minimizing the Interface ....................................................................... 43

4.4 The Tools Menu ................................................................................... 44

4.5 The Options Menu ............................................................................... 45

4.6 The Help Menu .................................................................................... 46

5. SETTINGS IN OTHER APPLICATIONS ..............................................47

5.1 Sync Applications ................................................................................ 47

5.2 Proxy Settings ...................................................................................... 49

5.3 Instructions for AOL Users .................................................................. 55

5.4 Using E-mail with VZAccess ............................................................... 63

6. TROUBLESHOOTING ...........................................................................67

6.1 WWAN Devices ................................................................................... 67

6.2 Wi-Fi Devices ....................................................................................... 72

6.3 Additional UMTS/GPRS Tips .............................................................. 75

6.4 Technical Support ................................................................................ 76

7. GLOSSARY ............................................................................................77

8. TRADEMARKS AND SERVICE MARKS ............................................82

UM150 User’s Manual

1. INTRODUCTION

VZAccessSM Manager from Verizon Wireless

Welcome to VZAccess Manager from Verizon Wireless. VZAccess Manager provides easy access to the wireless Internet. It gives you the flexibility to connect your notebook to the Internet anytime, anywhere.

1.1 Supported Services

VZAccess Manager supports the following Verizon Wireless services

1. GlobalAccess (VZGlobal) − This service requires a GPRS/EDGE/UMTS/ HSDPA-capable PC Card or ExpressCard and a SIM card. GlobalAccess provides high-speed wireless Internet access in 50 countries throughout Europe, Asia, Australia and Africa. The card runs on high-speed networks with download capabilities of up to 384 Kbps. Please visit www.verizonwireless.com/vzglobal for service availability and additional details.

2. BroadbandAccess − This service requires a BroadbandAccess-capable wireless device and provides a wireless broadband connection to the Internet. Verizon Wireless BroadbandAccess is one of the fastest, fully mobile wireless Internet data solutions available. Quickly download complex files and view email attachments at broadband-like speeds (typically 300-500 Kbps, capable of reaching 2 Mbps). Visit www.verizonwireless.com/b2c/mobileoptions/broadband/index.jsp for service availability and additional details.

3. NationalAccess − This requires a NationalAccess-capable wireless device (supporting CDMA 1xRTT). NationalAccess delivers typical speeds of 60 to 80 Kbps, bursting up to 144 Kbps*. This service requires a subscription to a NationalAccess plan. Additional information is available at www.verizonwireless.com/b2c/mobileoptions/nationalaccess/index.jsp.

4. Dial-Up Data Service − This requires a wireless device capable of establishing dial-up connections. This service allows you to use your wireless device to dial into your corporate network or other services you normally dial into over a regular phone line. This connection operates at 14.4 Kbps. Additional per-minute charges apply.

NOTE: You do not need a separate Internet service provider (ISP) to access the Internet when using NationalAccess or BroadbandAccess.

* Speed claim based on our network tests with 101 Kilobyte FTP data files.

Actual throughput speed and coverage vary.

UM150 User’s Manual

1.2 System Requirements

In order to set up VZAccess Manager, you will need the following minimum system requirements:

• A Verizon Wireless PC Card, ExpressCard, USB Modem or mobile phone (with a Mobile Office Kit)

• A SIM card for your GPRS/EDGE/UMTS/HSDPA device

• Windows 2000 Professional, Windows XP (Home, Professional, Media Center or Tablet PC Editions) or Windows Vista¹

• A Pentium 166 MHz or higher

• An optional Wi-Fi adapter for Wi-Fi access

• An Internet browser software for Internet access or the software used by your company for network access

• A Verizon Wireless data service plan

¹ Some devices may not support Windows Vista.

1.3 Installation and Configuration

This section will guide you through the installation and setup process for VZAccess Manager. Before getting started, you should become familiar with the documentation that came with your wireless device.

CD's

You purchased a UM150, there is only one CD that contains VZAccess Manager and USB modem drivers.

Installing VZAccess Manager

Follow these steps to install VZAccess Manager:

1. Turn on your computer and close all applications.

2. Insert the CD-ROM into your CD drive.

3. If set up does not automatically start, click the Start button on the taskbar and choose Run. Type D:\Start (where D is the letter of your CD-ROM drive) and click OK.

4. Follow the steps in the next section.

UM150 User’s Manual

IMPORTANT: If using a USB device, VZAccess Manager software must be installed before you insert the USB device in to the computer for the first time. Only after the software has been installed can Windows successfully install and configure the USB device.

IMPORTANT: If you are planning to use a Global PC Card or ExpressCard outside the U.S., the following installation must be performed within BroadbandAccess/ NationalAccess coverage area prior to leaving the US:

• You must use a PC Card, an ExpressCard or a USB Modem designed for the BroadbandAccess/NationalAccess network, not the UM150.

• Your new GlobalAccess version of VZAccess Manager must be installed even if you already have a previous version loaded.

• VZAccess Manager must be installed before you insert the card into the computer for the first time. Only after the software has been installed can Windows successfully install and configure the PC.

The VZAccess Manager Setup Program

STEP 1: Click the VZAccess Manager setup program. A “Welcome” Screen

appears. Click the Next button to continue with the installation process.

UM150 User’s Manual

STEP 2: After the Welcome screen you will see the VZAccess Manager License Agreement. In order to install and use this product you must agree with the terms of this agreement. Select “I agree with this software license agreement,” then click the Next button to continue. If you do not agree with this agreement, click the Cancel button to exit.

STEP 3: You are now ready to select the location on your computer where the VZAccess Manager should be installed. It is recommended that you do not modify the default destination folder. Click the Next button to continue.

UM150 User’s Manual

STEP 4: You are now ready to begin installing VZAccess Manager components onto your computer. Click Next to continue.

STEP 5: During this step the components of VZAccess Manager are installed onto your computer.

UM150 User’s Manual

STEP 6: Installation is now complete. Click the Finish button to leave the VZAccess Manager setup program and to begin using your new software.

The setup program will automatically create a VZAccess Manager shortcut on your desktop.

The VZAccess Manager Setup Wizard

After you have successfully completed the installation process of VZAccess Manager, you are ready to start the program and begin your initial setup. The steps in the Setup Wizard are critical to the proper operation of VZAccess Manager when using your WWAN or Wi-Fi device to connect to the Internet. Do not connect/insert your wireless device until instructed to do so.

STEP 1: Click the Start button, select the Programs menu and choose the VZAccess Manager menu item to start the VZAccess Manager program.

UM150 User’s Manual

STEP 2: The first time you open VZAccess Manager, the Setup Wizard will run automatically. You will be presented with a Welcome screen.

If you have an Internet connection, it is recommended that you check to see if you are running the latest version of VZAccess Manager. Click the “Check for Updates” button to perform this check.

Click Next to continue.

STEP 3: In this step of the Setup Wizard you must specify the type of wireless device that you intend to use with VZAccess Manager. Select either “Detect WWAN device only” or “Detect both Wi-Fi and WWAN.” For the purposes of this guide, “Detect WWAN device only” will be used. Please note that your experience in Step 4 may be different if you use a different selection. After making the appropriate selection, click Next to continue.

UM150 User’s Manual

STEP 4: The VZAccess Manager will now detect and setup your WWAN device.

“WWAN” (Wireless Wide Area Network) denotes any UMTS, GPRS, 1xEVDO, 1xRTT or CDMA connection to the Verizon Wireless or partner networks such as VZGlobal, BroadbandAccess or NationalAccess.

STEP 5: In this step you need to select the type of connectivity you wish to use with your wireless device. For the purposes of this guide, we will select “USB Modem.” Please note that this selection may not be appropriate for your type of wireless device. Once you have selected your connectivity option, click Next to continue.

UM150 User’s Manual

STEP 6: USB device users would insert their USB device now, and wait for Windows to detect and install drivers for the device.

NOTE FOR HANDSET USERS: If you selected USB (to connect a phone) and have not already installed the data cable drivers supplied with the cable, you must install them now. To install the data cable drivers click the Cancel button below to exit the Setup Wizard and then refer to the documentation included with the cable. Please plug the data cable into your wireless phone and then plug the cable into your computer. If your wireless phone is not turned on, do so now.

If the USB device is detected, you will see the following screen.

UM150 User’s Manual

STEP 7: The detection and configuration process for your wireless device is now complete. In this step you can elect to run the VZAccess Manager automatically every time you start up your computer. To do so, check the “Run VZAccess Manager at Startup” checkbox. Click Finish when complete.

Please familiarize yourself with the information in the “Using VZAccess Manager” and “Connecting to the Internet” sections of this guide.

UM150 User’s Manual

2. USING VZACCESS MANAGER

2.1 Features

WWAN (Wireless Wide Area Network) Specific Features

• Configures your PC to use your wireless device as a modem.

• Creates a NationalAccess connection if you are using a NationalAccess-capable wireless device which does not support BroadbandAccess.

• Creates BroadbandAccess connection if using a BroadbandAccess-capable device. This connection will automatically fall back to NationalAccess if BroadbandAccess is unavailable.

• Copy utility to create wireless copies of your dial-up connections, if supported by your device.

• Controls the Venturi compression software when using BroadbandAccess or NationalAccess.

• Signal strength and battery level display for most wireless phones.

• Features a test function for your WWAN device.

Wi-Fi Features

• Configures your Wi-Fi adapter (Optional) to work with VZAccess Manager.

• Displays Wi-Fi connections and signal strength when in a Wi-Fi coverage area.

• Supports both built-in Wi-Fi adapters (Optional) and USB devices.

Other Features

• VZAccess Manager can be used to launch all of your dial-up networking connections, if desired.

• VZAccess Manager can launch your browser, e-mail client, VPN or a program of your choice upon connection.

• The application logs connections used, duration and bytes sent and received.

• It also supports TXT messaging.

UM150 User’s Manual

2.2 Getting Started

Launching VZAccess Manager

• Double click the icon on your desktop, or

• Open the Windows Start menu, select “Programs” and “VZAccess

Manager”

The VZAccess Manager Setup Wizard

The first time you launch VZAccess Manager, you will see the VZAccess Manager Setup Wizard:

Stepping through this wizard is critical to properly setting up your WWAN or Wi-Fi device. Please follow the on-screen instructions, or, for step-by-step guidance, refer

her e.

The Networks View

When the Setup Wizard is complete, VZAccess Manager displays the “Networks” view. This view lists all currently available network connections and indicates their respective signal strengths:

UM150 User’s Manual

VZGlobal users may also see the following version of the main panel:

The status bar along the bottom of the window displays your current connection state and the elapsed time of any connection. Additional information is available in “The Status Bar” topic.

UM150 User’s Manual

Connecting For the First Time

To connect to Verizon Wireless for the first time:

• Select “National Access–BroadbandAccess.”

• Click the “Connect” button.

• If your device has not yet been activated, you will be directed to a Verizon Wireless website to set up an account. (To later purchase additional access, click the “Get Access” button.)

• Important: Once your account is set up on the Verizon Wireless website, please click the “Disconnect” button to ensure your account is set up properly.

• If you wish to begin using the service, click “Connect” again (or simply doubleclick the network name).

Disconnecting

To disconnect, either click the “Disconnect” button, or double-click the network name again.

Other Notes

If your expected connection does not appear: Select “Refresh Networks” from

the “Options” menu. This will cause VZAccess Manager to look for your wireless device(s) and verify network availability.

Changing Wireless Devices: If you change wireless devices, you will need to run the Setup Wizard again. To do this make sure that your phone and cable are connected, then select “Run Wizard” from the “Options” menu.

Wi-Fi networks:

• If you have any Wi-Fi networks you manually added because they do not broadcast their SSID, they will always be displayed, and you will have to refer to the signal strength displayed to know when you are in range. See the section “Wi-Fi Specific Settings” for additional details.

• Note that with certain Wi-Fi adapters, the signal strength for Wi-Fi networks is not accurate until you connect to the network.

NationalAccess and BroadbandAccess Connections:

• The NationalAccess connection is only created when the WWAN option is selected during setup and if you are using a NationalAccess capable device that does not support the Verizon Wireless BroadbandAccess service.

UM150 User’s Manual

• If you are using a BroadbandAccess capable device, a BroadbandAccess connection will be created.

• This connection will use BroadbandAccess if available and will automatically attempt a NationalAccess connection when BroadbandAccess is not available.

The VZGlobal Service:

• VZGlobal will only be listed as an available connection if (a) you used the wizard to setup your WWAN device, (b) you are using a VZGlobal-capable device, and (c) a VZGlobal signal is available in your area.

For further troubleshooting tips, please refer to Troubleshooting.

About the Networks View

By default, VZAccess Manager opens to the “Networks” view. The Networks view displays all currently available network connections.

At a glance you can see the signal strength and battery level (if applicable) of your WWAN or Wi-Fi network. Your current connection state and the elapsed time of the connection are displayed along the bottom of the status bar.

If your expected connection does not appear after starting VZAccess Manager, select “Refresh Networks” from the “Options” menu. This will cause VZAccess Manager to look for your wireless device(s) and verify network availability. If you have any Wi-Fi networks you manually added because they do not broadcast their SSID, they will always be displayed, and you will have to refer to the signal strength displayed to know when you are in range.

NOTICE: Note that with certain Wi-Fi adapters the signal strength for Wi-Fi networks is not accurate until you connect to the network.

NOTE: The NationalAccess connection is only created when the WWAN option is selected during setup and if you are using a NationalAccess capable device that does not support the Verizon Wireless BroadbandAccess service. If you are using a BroadbandAccess capable device a BroadbandAccess connection will be created. This connection will use BroadbandAccess if available and will automatically attempt a NationalAccess connection when BroadbandAccess is not available.

NOTICE: If you change wireless devices, you will need to run the Setup Wizard again. To do this make sure that your wireless device and cable are connected, then select “Run Wizard” from the “Options” menu.

UM150 User’s Manual

2.3 Connecting

Once your Wi-Fi or WWAN device is properly configured, connecting to the Internet is as simple as selecting the network connection type shown in the list and clicking the Networks button. Note that the Networks button immediately above the list will change to “Connect” or “Connect Wi-Fi” based on the current selection in the networks list.

Following installation of the VZAccess Manager application, launch VZAccess manager and click the Connect button. The application will automatically detect whether the device is activated. If you have not already signed-up for service on your device, when you attempt to connect to the network for the first time you will be directed to the Verizon Wireless activation site. You will be presented with options to activate a preference and follow the online screens to complete the order.

If you are outside the BroadbandAccess service area, or cannot complete the activation online, you will be presented with a phone number to call for assistance and completion of your order.

If you activate a daily session, you will be returned to the Verizon Wireless activation site the next time you attempt to access the network after your session has expired. The same activation options will be presented.

1. If you are outside the US, Canada or Puerto Rico and using the USB device, select the “VZGlobal” connection. If in the US and using the device for the domestic network, select one of the following connections: “NationalAccess − BroadbandAccess” or “NationalAccess.”

2. Click the “Connect” button when it becomes enabled.

Once connected, the “Connect” button will change to “Disconnect.” Simply click this to end your current connection. To connect to any other network shown, select it, and then select “Connect.”

UM150 User’s Manual

The Status Bar

Information regarding your current network connection can be seen in the status bar along the bottom of the VZAccess Manager interface. For more information on this status bar, see the section “The Status Bar” in the “Additional Features” section.

NOTE: If you are using a WWAN device that supports the Verizon Wireless dial-up data service and you made wireless copies of your dial-up accounts, they will also appear. See the section “Creating Wireless Copies of your Dial-Up Connections.” Optionally you can have all dial-up connections appear in VZAccess Manager and use it to launch any dial-up networking connection.

If you are in the presence of a private Wi-Fi network (such as one at work or at home) it will also appear if you selected the Wi-Fi option during setup. If the number of connections exceeds what can be displayed, a vertical scroll bar will appear to the right of the connections. Scroll down to see them all.

NOTICE:

The first time you connect to GlobalAccess, BroadbandAccess, NationalAccess, or a private Wi-Fi connection,a connectivity warning message will appear. You have the option to suppress these warning messages when they are displayed.

VZAccess Manager will display status information at the bottom of the window during the connection process as well as while connected. When not connected, the status text in the lower left corner will display “Not connected” for the currently selected network. The timer will display “00:00:00.” Once connected, the status text will display “Connected” and the elapsed timer will begin to run. When a connection is active, its name will appear as bold text.

The status is also reflected in the Task Tray icon.

Connected

Idle - Not Connected

Connecting

Disconnecting

A window will also slide out of the tray showing when you connect and disconnect from networks.

UM150 User’s Manual

The pop up status can be turned off, if desired, by selecting “Tools,” “Preferences,” “Options” tab, and un-checking “Show pop-up status windows by tray.” Right clicking on the tray icon provides various options and double clicking on it will always show the application. Placing your cursor on it will display the current connection status.

Based on your preferences, your browser or e-mail or VPN program can be launched automatically, or you can launch whatever software you want to use. You can also determine if all connections show in the drop down list or only your wireless ones.

NOTE: Always use VZAccess Manager when connecting via BroadbandAccess or NationalAccess.

At any time during your connection you can check your current connection speed and throughput stats in the Statistics tab of the Session Information window. To see this window, select “Statistics” from the “Options” menu.

The Session Information window will also contain a My Computer tab and a Statistics tab. The My Computer tab contains detailed information about your computer. This information is helpful when troubleshooting a problem.

Additional information when using the NationalAccess connection:

By default, VZAccess Manager enables the Venturi compression software for the BroadbandAccess and NationalAccess connections.

If you are using the BroadbandAccess or NationalAccess connection and the call fails when you try to connect, with VZAccess Manager returning to its idle state, you should try to connect again. If you feel you may have incorrectly entered your wireless account number during initial setup, select “Options,” “Run Wizard.”

UM150 User’s Manual

Dormancy:

NationalAccess and BroadbandAccess data sessions become dormant if you are not sending or receiving any data. As soon as you resume sending or receiving data, the data session will return to an active state.

Depending on your device and your NationalAccess or BroadbandAccess plan, your data session may disconnect during a dormant state. See your Verizon Calling Plan brochure for details or visit www.verizonwireless.com. If this happens, select disconnect, and then connect again.

While dormant your wireless device may be able to receive a voice call. If you leave your wireless phone connected to your PC, after you finish your voice call you may be able to resume your data session as you normally would.

Activating your USB Modem for the first time:

The application will automatically detect if the USB Modem is activated. If you have not already signed up for service on your USB Modem, when you attempt to connect to the Internet for the first time you will be directed to the Verizon Wireless activation site. You will be presented with options to activate a two-year contract or to sign-up for daily session service (no commitment required). Select your activation preference and follow the online screens to complete the order.

If you are outside the BroadbandAccess service area, or cannot complete the activation online, you will be presented with a phone number to call for assistance and completion of your order. If you activate a daily session, you will be returned to the Verizon Wireless activation site the next time you attempt to access the network after your session has expired. The same activation options will be presented.

Once your account is set up on the Verizon Wireless website, please click the “Quit” button to ensure your account is set up properly. If you wish to begin using the service please wait approximately 10 minutes for the account to be validated, then click “Connect” again (or simply double-click the network name).

To purchase additional connectivity, click the “Get Access” button. You will be returned to the Verizon Wireless activation site.

UM150 User’s Manual

2.4 Warning Messages

NationalAccess

The first time you connect via NationalAccess, the following warning message will be displayed:

ATTENTION:

You are about to establish a NationalAccess (1xRTT) data connection. Charges apply in accordance with your subscription to Verizon Wireless' NationalAccess.

To see our current pricing for NationalAccess, please visit http://www. verizonwireless.com/b2c/mobileoptions

This message will display each time you go to connect via the NationalAccess connection until you select “Do not show this warning again.”

BroadbandAccess

The first time you connect via BroadbandAccess, the following warning message will be displayed:

ATTENTION:

You are about to establish a BroadbandAccess or NationalAccess data connection. Charges apply in accordance with your subscription to Verizon Wireless' NationalAccess/BroadbandAccess.

To see our current pricing for BroadbandAccess, please visit http://www. verizonwireless.com/b2c/mobileoptions

This message will display each time you go to connect via BroadbandAccess, until you select “Do not show this warning again.”

Dial-Up

The first time you connect via dial-up, the following warning message will be displayed:

ATTENTION:

Dial-Up connections may be charged differently than NationalAccess sessions.

Please check your Calling Plan for details.

UM150 User’s Manual

This message will display each time you go to connect via a wireless dial-up connection, until you select “Do not show this warning again.”

Wi-Fi

The first time you connect to a Wi-Fi network (with an optional WiFi adapter), you will see the following warning:

You are about to establish a connection to a Wi-Fi network. Verizon Wireless does not support problems associated with Wi-Fi networks.

Verizon Wireless Customer Care will not be able to assist you. Please see the Help file for details.

In most cases connecting to a private Wi-Fi network is a simple process and you can use VZAccess Manager instead of the Wi-Fi client you would normally use. If you have any problems doing this try the recommendations in the section on Wi-Fi Troubleshooting.

2.5 Using Dial Up Connections

This section is only applicable if you are using a WWAN Device that supports dial-up connections.

You can make wireless copies of existing dial-up accounts on your system. This will wirelessly enable them and allow you to connect to them wirelessly.

To launch the copy utility, select “Tools,” “Dial-up Accounts” then “Copy.”

Click on the connection or connections you want to copy and click on the “OK” button.

UM150 User’s Manual

The new connection will have a suffix of “(Wireless)” and will be set to use your wireless device as the modem. If the utility is unable to automatically recognize your existing area code and number, the existing number will be displayed, and you will be prompted to enter the area code and number. The utility configures the new wireless connections to always dial 11 digits, so that they will work locally and also in other digital data coverage areas.

If it is determined that the connection might benefit by further optimization, an additional connection with a “(Wireless Optimized)” suffix, will also be created. This connection may connect faster. If you have trouble with the “(Wireless Optimized)” connection, you can delete it from your dial-up networking folder and use the “(Wireless)” connection.

NOTE: Some applications, such as AOL and JUNO, have dial-up networking connections that can't be used directly from VZAccess Manager or Dial-Up Networking. Copies of these connections will not work with your wireless device, since the original connections do not work by themselves. In most cases the original connections or the software can be configured to use your wireless device as a modem. For the easiest way to configure AOL to work with your wireless device, see the section on Configuring AOL.

To delete connections:

Windows 2000, XP and Vista users can access Dial-Up Networking from VZAccess Manager by selecting “Tools,” “Control Panels,” “Network and Dial-up Connections,” right click on the desired connection and select “Delete.”

2.6 TXT Messaging

VZAccess Manager supports TXT Messaging for certain wireless devices only.

UM150 User’s Manual

Receiving TXT Messages

• All of your TXT messages will appear in the list box at the top of the TXT messaging view. By default, all sent and received messages will appear.

• To view only certain messages, click on the “View” toolbar button and select “Received Messages,” “Sent Messages” or “All Messages.”

• If you are in the TXT Messaging view and a new message arrives, the message will automatically appear in the list formatted in bold.

• To view a long TXT message, select the message in the list view. The details of the message will appear below the list.

• If you are not in the TXT Messaging view and a new message arrives, a TXT icon will appear in the status bar showing that new messages are available. There is also a TXT preference option that can automatically switch VZAccess to the TXT view when new messages arrive. By default, this feature is turned off.

• To reply to an inbound message, select the message and press the “Reply” toolbar button. The phone number of the sender will be populated in the send area below. Enter your new message and press the “Send” button to send the message.

• To forward an inbound message, select the message and press “Forward” toolbar button. The message will be populated in the send area below prefixed with a “FW:.” Press the “Send” button to send the message.

• To resend a sent message, select the message and press the “Resend” toolbar button. The phone number and message will be populated in the send area

below. Press the “Send” button to send the message again.

Sending TXT Messages

• While using the UM150, to send a text message to:

 a US-based wireless number, enter: +, 1, then the wireless number.  a wireless number outside the US, enter: +, 011, the country code, then the

wireless number.

NOTE: Users can dial either a “+” or the specific exit code prefix required to dial out of your current country.

• To send a TXT message to one or more Verizon Wireless subscribers, enter their 10-digit mobile numbers separated by semi-colons in the “To...” field. (Ex: 516-555-5555; 516-555-5556). If you use commas, the application will automatically replace them with semi-colons.

UM150 User’s Manual

• With some devices that support TXT messaging contact lists, you may be able to click on the “To...” button to open your contact list.

• If contacts storage is supported by your device, to send a TXT to one of the entries in your Contact List, click the “To” button to open the Contacts window. Simply double click on the name of the user and that individual will automatically be added to the “Send To” field. Holding down the “Ctrl” key while you click names from the lists will allow you to select multiple names at once.

• The phone number and the message fields are required.

• The Character counter counts up from 0 to 160 and counts all of the characters typed in the message field.

• Click the “Send” button.

TXT Contacts

If supported by your wireless device, the Address Book allows you to store the

names and mobile numbers of your personal contacts.

To create a personal contact:

• From the Contact List dialog, press the “Add” button.

• Enter the full name of the contact into the “Name” field.

• Enter the 10-digit mobile number into the “Mobile 1” field.

• The “Mobile 2” field can be used to enter a second mobile phone number. This is used if the individual sends you a message from this number. You will see the user’s name next to the inbound message instead of the phone number.

• Click the “OK” button. The contact name will now display in the list.

To edit a personal contact:

• Click a name from the list and press the “Edit” button.

• Make the necessary changes and click the “OK” button.

• Clicking the “Cancel” button will not save any changes you have made.

• Clicking the “Delete” button will remove that name from your list.

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Verizon Wireless UM150 User Manual

Specifications and Main Features

Frequently Asked Questions

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