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NetBackup Appliance Hardware Installation Guide
Release 2.7.3
NetBackup 5240
Document Revision 1
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NetBackup™ 5240 Appliance Hardware Installation
Guide
Documentation version: 2.7.3
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Contents
Chapter 1 Hardware overview .... ..... ............. ..... .................. ..... ........... 7
About the appliance and the storage shelves .............. .................. ..... .. 7
Appliance disk drives .... ..... ............. ..... .................. ..... .................. .. 8
Appliance control panel .... .................. ..... .................. .................. .... 8
Appliance rear panel ................. ..... .................. .................. ..... ........ 9
Storage shelf disk drives .. .................. .................. ..... .................. ... 10
Storage shelf control panel ............... ..... .................. ..... ............. ..... 11
Storage shelf rear panel ..... ..... .................. ..... ............. ..... .............. 12
Cables ................. ..... ............. ..... .................. ..... .................. ...... 12
About IPMI configuration ................. ..... ............. ..... .................. ..... . 13
Product documentation ............ ..... .................. ..... ............. ..... ........ 14
Chapter 2 Preinstallation requirements ............... ..... ............. ..... .... 15
Customer-provided environment and supplies .... ..... .................. ..... .... 15
Storage shelf shipping container contents ..... .................. ..... .............. 16
Appliance shipping container contents .... ..... .................. .................. . 16
Determining rack locations .. .................. ..... .................. .................. 17
Best practices for rack installation .. .................. ..... ............. ..... ......... 18
Heat dissipation . ..... ............. ..... .................. ..... ............. ..... .......... 19
Determining SAS-3 cable length ............... ..... .................. ................ 19
Prerequisites for IPMI configuration ................. ..... .................. .......... 20
Chapter 3 Installation procedures ............... ..... ............. ..... ............... 23
Installing the storage shelf rack rails .. .................. ..... .................. ...... 23
Installing the storage shelf into a rack .............. ..... .................. .......... 25
Installing the appliance rack rails ............ ..... ............. ..... .................. 26
Installing the appliance into a rack ............... ..... .................. ............. 31
Understanding appliance and storage shelf connections ............ ..... ...... 34
Connecting a 4TB appliance to one storage shelf ................. ..... .......... 37
Connecting a 4TB appliance to more than one storage shelf .. ............... 39
Connecting the network cables ..... ..... .................. .................. ..... ..... 47
Connecting the power cords ....... ..... ............. ..... .................. ..... ...... 48
Turning on the hardware and verifying operation ............ ..... ................ 49
Configuring the IPMI from the NetBackup Appliance Shell Menu ............ 57
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Contents6
Accessing and using the Veritas Remote Management interface ............ 62
Appendix A Adding one or more storage shelves to an
operating 4TB appliance that does not have
any storage shelves ....... ..... ............. ..... .................. .... 67
Overview .. ............. ..... .................. ..... ............. ..... .................. ..... 68
Preparing the 4TB appliance ..... ..... .................. .................. ..... ........ 69
Removing the appliance cover ....... ..... ............. ..... .................. ..... ... 70
Installing the External Storage Kit components ......... ..... .................. ... 71
Reinstalling the appliance into the rack ............ ..... .................. ..... ..... 85
Storage shelf rack requirements ......... .................. ..... .................. .... 86
Determining rack locations .. .................. ..... .................. .................. 86
Installing the storage shelf rails . ..... .................. ..... .................. ........ 88
Installing the storage shelf or shelves into a rack ..... .................. ..... ..... 90
Understanding appliance and storage shelf connections ............ ..... ...... 91
Connecting one storage shelf to an appliance ............... ..... ................ 95
Connecting two storage shelves to an appliance .. .................. ............. 98
Connecting three storage shelves to an appliance ......... ..... ............... 101
Connecting four storage shelves to an appliance ................. .............. 107
Connecting the network cables ............... ..... .................. ................ 113
Connecting the power cords ................. ..... ............. ..... ................. 114
Turning on the hardware and verifying operation ......... ..... ............. .... 115
Appendix B Adding storage shelves to an operating 4TB
appliance that has at least one storage shelf
attached ......... ..... .................. .................. ..... ................. 125
Overview . ............. ..... .................. ..... ............. ..... .................. .... 125
Additional storage shelf scenarios for a 4TB appliance ................. ...... 126
Installing storage shelves .. .................. ..... ............. ..... .................. 126
Recabling ........... ..... .................. .................. ..... .................. ...... 126
Appendix C Adding the disk space of additional storage
shelves .... .................. ..... .................. ..... ............. ..... ...... 141
Adding the disk space of additional storage shelves from the NetBackup
Appliance Web Console . ..... .................. ..... ............. ..... .......... 141
Adding the disk space of additional storage shelves from the NetBackup
Appliance Shell Menu ............... .................. ..... .................. .... 142
Index .............. ..... ............. ..... .................. ..... ............. ..... .................. ..... ............. 145
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Chapter
Hardware overview
This chapter includes the following topics:
■ About the appliance and the storage shelves
■ Appliance disk drives
■ Appliance control panel
■ Appliance rear panel
■ Storage shelf disk drives
■ Storage shelf control panel
1
■ Storage shelf rear panel
■ Cables
■ About IPMI configuration
■ Product documentation
About the appliance and the storage shelves
The NetBackup 5240 appliance and storage shelves provide storage capacity in
several configurations. You can use the appliance by itself to achieve 4TB, 14TB,
or 27TB of useable capacity. You can add storage shelves to a 4TB appliance to
further increase the storage capacity.
Refer to the NetBackup 5240 Product Description at the following site for details.
NetBackup Appliance Documentation
Page 8
Hardware overview
8
Appliance disk drives
Appliance disk drives
The front panel of the appliance contains 12 disk drives.
Slot designations are as follows. Do not rearrange the disk drives from the factory
configuration.
Table 1-1
Slot
RAID
configuration
NetBackup 5240 Appliance disk drive slots
Appliance control panel
The front panel of the NetBackup 5240 Appliance includes a small panel that is
attached to the right side of the device.
Disk drive
size
Disk drive roleAppliance storage
capacity
Boot/swapN/A1TBRAID 10, 1
Log filesN/A1TBRAID 12, 3
User storage data4TB, 14TB, 27TB1TB, 3TB, 6TBRAID 64 - 10
Hot spareN/A1TB, 3TB, 6TBRAID 611
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Appliance rear panel
9Hardware overview
Table 1-2
1
2
4
Appliance control panel
System ID with integrated
LED
NMI button (recessed, a
tool is required for use)
NIC-1 Activity LED3
System Cold Reset
Button (recessed, a tool
is required for use on
non-storage models)
DescriptionComponentNumber
The system ID LED identifies the system for
maintenance.
When the NMI button is depressed, the appliance
goes into a halt state, and issues a non-maskable
interrupt (NMI). This feature is useful when you
perform diagnostics for a given issue where a memory
dump is necessary to help determine the cause of
the problem. To prevent an inadvertent system halt,
the NMI button is located behind the front control
panel faceplate. It is only accessible with the use of
a small tipped tool, such
NIC-1 represents the network interface controller 1.
When network links are detected on the controllers,
the LEDs are activated and remain on. The LEDs
blink when network activity occurs. The amount of
network activity determines the rate of blinking.
The System Cold Reset button restarts and
re-initializes the appliance.
System Status LED5
6
Power/Sleep button with
integrated LED
Hard drive Activity LED7
NIC-2 Activity LED8
Appliance rear panel
The rear panel of the appliance contains several default ports that are embedded.
Three PCIe riser assemblies support various configurations.
The System Status LED uses the colors green and
amber to display the health of the appliance.
The Power/Sleep button turns off the appliance or
turns on the appliance.
The drive activity LED indicates drive activity from
the on-board hard disk controllers.
NIC-2 represents the network interface controller 2.
When network links are detected on the controllers,
the LEDs are activated and remain on. The LEDs
blink when network activity occurs. The amount of
network activity determines the rate of blinking.
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Hardware overview
10
Storage shelf disk drives
The three PCIe riser assemblies outlined red are numbered, 1, 2, and 3 from right
to left. Slots 1 through 8 are shown in the risers.
The following list describes the numbered ports.
1. Two copper, RJ45, 10Gb Ethernet* ports; NIC5/eth4 and NIC 6/eth5, left to
right
2. VGA port
3. 3 USB ports
4. IPMI, remote management, port
5. Four copper, RJ45, 1Gb Ethernet* ports, NIC1/eth0, NIC2/eth1, NIC3/eth2,
and NIC4/eth3, left to right
6. Riser Assembly 2, Slot 1, reserved for the RAID PCIe card that is required with
one or more storage shelves
7. Riser Assembly 3, Slot 7, reserved for the SAS RAID HBA card that provides
RAID1 support for the appliance storage disk drives
8. Two slots that are not used at this time
Note: * The embedded Ethernet ports are copper. PCIe Ethernet ports are fibre.
You cannot bond the copper ports and the fibre ports to each other.
Refer to the Veritas NetBackup 5240 Appliance Product Description at the
NetBackup Appliance Documentation page for optional port configurations.
Storage shelf disk drives
The NetBackup 5240 Storage Shelf is a 2U enclosure that contains 12 disk drives.
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Disk drive carriers in the storage shelf are locked by default. If you need to replace
a locked disk drive use a screwdriver with a T10 bit to unlock each carrier.
The lock is located on the left side of each carrier.
Storage shelf control panel
Storage shelf control panel
11Hardware overview
The left, front, of the storage shelf contains the system control panel.
Components of the control panel include the following.
1. The Input switch enables you to set the Unit Identification display.
2. The Power On/Standby LED is amber when only standby power is available.
The LED is green when system power is available.
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Hardware overview
12
Storage shelf rear panel
3. The Module Fault LED is on when there is a system hardware fault. A Power
Cooling Module (PCM) or an I/O module may be at fault.
4. The Logical Status LED shows a change of status or a fault, typically associated
with the shelf's disk drives. This LED also indicates an issue with an internal
RAID controller or external RAID controller, or with a host bus adapter.
5. The Unit Identification Display provides information to assist in the configuration
of multiple storage shelves.
Storage shelf rear panel
The rear panel of the storage shelf contains two main components; two Power
Cooling Modules (PCMs) and two I/O Module canisters.
Cables
The PCMs, located on the left and the right sides of the storage shelf, contain fans.
The I/O module canisters are located in the center of the rear panel, one above the
other. Each I/O module contains three SAS-3 ports; A, B, and C. The SAS ports
connect the I/O modules to the appliance and to other storage shelves. Note that
the port labels are reversed on the bottom canister. Port C is not used at this time.
The PCMs and the I/O modules include LEDs.
Two power cables are shipped with each appliance and each storage shelf.
1m SAS-3 cables are shipped with each storage shelf. The one-meter cables are
sufficient when the recommended cabling scheme is followed. 3m SAS-3 cables
are available separately in case of need.
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IPMI
About IPMI configuration
Use the top down, bottom up method to connect storage shelves to the appliance.
The general scheme follows.
■ The appliance is connected to the first storage shelf with one SAS-3 cable.
■ One cable connects the first storage shelf to the next shelf.
■ Subsequent storage shelves are connected until the last storage shelf is
connected.
■ The last storage shelf is connected to the appliance with one cable.
■ The last storage shelf is also connected to the next, highest, storage shelf.
■ The storage shelves are connected until the shelf closest to the appliance is
connected.
13Hardware overview
About IPMI configuration
The Intelligent Platform Management Interface (or IPMI) provides management and
monitoring capabilities independently of the host system's CPU, firmware, and
operating system. You can configure the IPMI sub-system for your appliances. You
can use the remote management port, located on the rear panel of the appliance,
to connect to the IPMI sub-system.
The following figure shows the remote management port (or the IPMI port) on the
rear panel of a NetBackup 5240 appliance:
The IPMI is beneficial after an unexpected power outage shuts down the connected
system. In case the appliance is not accessible after the power is restored, you can
use a laptop or desktop computer to access the appliance remotely by using a
network connection to the hardware rather than to an operating system or login
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How does IPMI work?
When an appliance is
powered off or cannot be
accessed using the
network interface
Remote Management
Port
Out of band management using IPMI
Remote Management Console
Hardware overview
14
Product documentation
shell. This enables you to control and monitor the appliance even if it is powered
down, unresponsive, or without any operating system.
The following diagram illustrates how IPMI works:
Product documentation
Some of the main uses of IPMI are the following:
■ Manage an appliance that is powered off or unresponsive. Using the IPMI, you
can power on, power off, or restart the appliance from a remote location.
■ Provides out-of-band management and help manage situations where local
physical access to the appliance is not possible or preferred like branch offices
and remote data center.
■ In case the appliance is not accessible using regular network interfaces, you
can access the NetBackup Appliance Shell Menu remotely using IPMI.
■ Reimage the appliance from the IPMI interface by using ISO redirection.
■ Monitor hardware health of the appliance from a remote location.
■ Avoid messy cabling and hardware like keyboard, monitor, and mouse (KVM)
solutions.
Additional documentation is available at the following site.
NetBackup Appliance Documentation page
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Preinstallation requirements
This chapter includes the following topics:
■ Customer-provided environment and supplies
■ Storage shelf shipping container contents
■ Appliance shipping container contents
■ Determining rack locations
Chapter
2
■ Best practices for rack installation
■ Heat dissipation
■ Determining SAS-3 cable length
■ Prerequisites for IPMI configuration
Customer-provided environment and supplies
For best ventilation, the rack cabinet:
■ Should be at least 100 cm (4 feet) from walls
■ Should have at least 100 cm (4 feet) from other cabinets on the front and back
of the appliance and the storage shelves
Data centers with two foot spaces in the front and in the back of the appliances are
acceptable with proper cooling and ventilation.
Refer to the following section for more details.
Heat dissipation
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Preinstallation requirements
16
Storage shelf shipping container contents
The following describes the necessary personnel and equipment that are needed
at the installation site:
■ At least one person or a mechanical lift to move the appliance and the storage
shelves.
■ Ethernet and Fibre Channel (FC) cables to connect the appliance to your
corporate network.
■ A USB-keyboard and a monitor to connect to the appliance.
■ A 19-inch rack with dual Power Distribution Units (PDUs) with 120VAC or
220VAC power supplies.
Storage shelf shipping container contents
The appliance and each storage shelf are shipped in separate containers. Each
container includes other boxes and contents. The disk drives are installed into the
appliance and the storage shelf at the factory.
The following items ship within the storage shelf box.
■ Open Me First box, containing
■ Installation flip cards
■ Deployment plan that provides basic information and links to detailed
information
■ Rack mounting template
■ Installation poster
■ Cabling poster
■ Rack rails
■ Two SAS-3 cables
■ Two power cords
■ Bezel
Appliance shipping container contents
The appliance and each storage shelf are shipped in separate containers. Each
container includes other boxes and contents. The disk drives are installed into the
appliance and the storage shelf at the factory.
The following items ship within the appliance box.
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Determining rack locations
■ Open Me First box, containing:
■ Installation flip cards
■ Deployment plan that provides basic information, and links to detailed
information
■ Rack mounting templates
■ Screwdriver and cable straps
■ Installation poster
■ Cabling poster
■ Envelope containing the following:
■ USB drive(s) with factory reset files
■ Warranty and license information
■ Accessory box containing rack rails
■ Two power cables
■ Bezel
17Preinstallation requirements
Determining rack locations
The appliance and the storage shelves are both two rack units (2RU) high. To help
you identify RU spacing, many rack manufacturers typically use a system of lines
and sequential numbers starting at the bottom of the rack. The front and the rear
of the rack are marked the same to ensure that the rails are installed straight and
level. One RU has three holes. The holes for one RU are typically marked with a
line below the bottom hole and another line above the top hole.
Use the rack templates to determine the mounting locations for all devices.
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Preinstallation requirements
18
Best practices for rack installation
To determine rack locations for the hardware
1
2
Determine the total number of rack units (RUs) that you need as follows:
■ The appliance and the storage shelves each require 2RUs of height in the
rack.
■ An appliance and four storage shelves require a total of ten RUs.
Use the rack templates that are provided with the hardware to determine RU
locations. The appliance and the storage shelf templates show the front and
rear of each device in a rack.
Record the rack positions to help you locate them easily when mounting the
3
hardware.
Best practices for rack installation
Prepare for the hardware installation by following these recommendations.
■ The storage shelves are heavier than the appliance and should be installed as
close to the bottom of the rack as possible.
■ Determine device order and cabling limits.
■ Be aware of the depth of the guide rails and the devices. Ensure that the distance
between cabinet posts accommodates the rails, devices, cables, and extending
ears.
■ Physically hold a SAS cable between the intended locations for the appliance
and the last storage shelf. Visually confirm that the cable is long enough.
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Heat dissipation
Air flows from the front of each unit and exits from the rear of each unit. You can
install the optional bezel without disruption to the airflow.
For best ventilation, the rack cabinet should:
■ Be at least 100 cm (4 feet) from walls.
■ Be at least 100 cm (4 feet) from other cabinets on the front and back of the
appliance and the storage shelves.
Note: Data centers with two-foot spaces in the front and in the back of the appliances
are acceptable with proper cooling and ventilation.
Veritas provides the following requirements to ensure sufficient cooling.
■ Veritas requires that you install the system in a National Engineering
Manufacturer's Association (NEMA)-certified or equivalent rack.
■ A minimum of 3 inches (7.6 cm) of space must be between the front of an
appliance and the cabinet door or other air block.
■ A minimum of 6 inches (15.2 cm) of space must be between the rear of an
appliance and the cabinet rear or other air block.
■ A minimum of 1 inch (2.5 cm) of space must be between the front of a storage
shelf and the cabinet door or other air block.
■ A minimum of 2 inches (5.0 cm) of space must be between the rear of a storage
shelf and the cabinet rear or other air block.
■ Veritas strongly recommends that customers insure the appliance and the
storage shelves have sufficient cooling, especially when installed in a fully
enclosed rack.
Refer to the NetBackup 5240 Appliance Product Description for specifications about
temperature and cooling.
NetBackup Appliance documentation
Heat dissipation
19Preinstallation requirements
Determining SAS-3 cable length
Before you install and connect the hardware, be sure to verify that you have the
correct length of the SAS-3 cables for your setup.
Each rack unit (RU) is 44.50 mm (1.752 inches) in height. The NetBackup 5240
Appliance and the NetBackup 5240 Storage Shelf are both 2RU high.
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Preinstallation requirements
20
Prerequisites for IPMI configuration
Each SAS-3 cable is 1 meter (3.28 feet) long. The 1-meter cable is long enough to
connect an appliance to the fourth storage shelf when the recommended
configuration is used. A 3 meter (9.84 feet) SAS-3 cable is available separately in
case your rack arrangement requires more length. Contact Veritas Technical
Support, if needed.
Prerequisites for IPMI configuration
Verify the following configuration prerequisites:
■ The remote management port can auto-negotiate its link speed of up to 1 Gbps.
Note: If the IPMI is connected to a managed switch port, it is recommended
that you configure the switch port to auto-negotiation.
■ If a firewall exists between the appliance and the remote devices that manage
an appliance (like a laptop computer), open the following ports:
SSH22
HTTP80
SNMP162
HTTPS443
KVM623
RMM ISO/CD5120
RMM floppy5123
CD5124
SSL5127
KVM CLI5900
RMM CLI7578
SSL7582
Note: If you have a private internal network, remember to configure the settings
accordingly in your network address translation (NAT).
Page 21
Prerequisites for IPMI configuration
■ The remote management port must be configured as a DHCP or static address.
21Preinstallation requirements
Page 22
Preinstallation requirements
22
Prerequisites for IPMI configuration
Page 23
Chapter
Installation procedures
This chapter includes the following topics:
■ Installing the storage shelf rack rails
■ Installing the storage shelf into a rack
■ Installing the appliance rack rails
■ Installing the appliance into a rack
■ Understanding appliance and storage shelf connections
■ Connecting a 4TB appliance to one storage shelf
3
■ Connecting a 4TB appliance to more than one storage shelf
■ Connecting the network cables
■ Connecting the power cords
■ Turning on the hardware and verifying operation
■ Configuring the IPMI from the NetBackup Appliance Shell Menu
■ Accessing and using the Veritas Remote Management interface
Installing the storage shelf rack rails
Best practices recommend that the storage shelves are installed lower in the rack
than the appliance.
There must be a minimum depth of 76 cm (30 in.) between the front of the rack and
the rear of the rack. Veritas recommends that two people install the rails; one person
at the back of the rack and one at the front. Veritas also recommends that two
people lift and place the storage shelf into the mounted rails.
Page 24
Installation procedures
24
Installing the storage shelf rack rails
To install storage shelf rails
1
2
Identify the front and the rear of each rail. The following illustration shows the
front of the left-hand and the right-hand rails. Red arrows show the pins that
fit into the rack.
Use the rack templates to align the rails with the rack holes. Be sure to use
the same holes on each side of the rack. Fold the template at the dotted yellow
lines to get accurate rail and rack matching.
Page 25
Installing the storage shelf into a rack
Place the left rail inside the rack. The rail holes should match the template.
3
Extend the rail front and back to fit into the rack.
Insert the screw in the front and in the back of the rail, as shown in the template.
4
Do not over-tighten the screws.
Repeat for the right rail.
5
25Installation procedures
Installing the storage shelf into a rack
The storage shelf should be installed from the front of the rack.
To install a storage shelf
Use two people to lift the storage shelf.
1
Slide the rear of the shelf into the front of the rails. Be sure that the shelf is
2
straight and even inside the rack. Do not force the shelf to fit.
Carefully push the shelf towards the rear of the rails.
3
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Installation procedures
26
Installing the appliance rack rails
Remove the cap from the left and the right sides of the front of the shelf, if they
4
are attached.
Insert one screw into the front of the rack, on both sides of the shelf.
5
Replace the end caps or attach the bezel to the front of the shelf.
6
Installing the appliance rack rails
The NetBackup 5240 Appliance requires two RUs of space. Veritas recommends
that you install the appliance in the space that is directly above the storage shelves.
Veritas recommends that two people install the rails; one person at the back of the
rack and one at the front. Veritas also recommends that two people lift and place
the appliance into the mounted rails.
Page 27
Installing the appliance rack rails
To install the appliance rails
Identify the front and the rear of each rail. The following illustration shows the
1
front of the left-hand and the right-hand rails. The front of the left rail is labeled
A. The front of the right rail is labeled B. The labeled sides face the rack wall
when the rails are installed.
The small metal extensions that are outlined in the illustration must point down,
towards the floor of the rack.
27Installation procedures
Note: The information in this document supersedes any of the information in
the printed installation materials.
Use the rack templates to align the rails with the rack holes.
2
Fold the template along the yellow dotted lines to create an exact, physical
match to the rack.
Be sure to use the same holes on each side of the rack.
Page 28
Installation procedures
28
Installing the appliance rack rails
Place one rail inside the rack.
3
■ The rack holes and the rail pins should match the template.
■ Use the same 1RU space and holes in the front and the rear of the rack.
■ Align the pins in the top holes and the bottom holes of the top RU.
■ Move the rail front and back to fit into the rack.
■ Slide the rail forward until the pins click into the rack holes.
Secure the rear of the rail.
4
■ Push the blue lock toward the rack wall and toward the back of the rail.
■ The lock must be behind the rack post.
■ Ensure that the lock clicks into place.
Page 29
Installing the appliance rack rails
Insert a washer and a screw into the middle hole of the top RU in the rear of
5
the rack.
29Installation procedures
Repeat steps 3 through 5 for the other rail.
6
Identify the three different rails in each rail assembly.
7
Components in this illustration are as follows.
■ 1 - Outer rail
■ 2 - Intermediate rail
■ 3 - Inner rail
Page 30
Installation procedures
30
Installing the appliance rack rails
Pull the white tab forward to release the inner rail from the outer and the
8
intermediate rail.
Page 31
Installing the appliance into a rack
Separate the inner rail from the other rail components in the rack.
9
Attach the inner rail to the left and the right sides of the appliance at the four
10
attachment locations.
The rails click into place when properly installed.
31Installation procedures
Installing the appliance into a rack
After the storage shelves and the appliance rails have been installed, you can install
the appliance into the rack.
To install the appliance into the rack
Verify that the rails are securely attached.
1
■ Verify that the outer rail is securely attached to the rack.
■ Pull the intermediate rail forward. Ensure that the ball bearing retainer is
locked forward.
■ Verify that the inner rail is securely attached to the appliance.
Place the appliance in the front of the rack.
2
Page 32
Installation procedures
32
Installing the appliance into a rack
3
4
Slide the blue tab forward to unlock the intermediate rail.
Pull the intermediate portion of rail the rail forward. Ensure that the ball bearing
retainer on the intermediate rail is locked forward.
Note: You do not need to extend the rails as far as they can possibly extend.
You only need sufficient space to place the appliance into the rails.
Page 33
Installing the appliance into a rack
Align the appliance inner rail to the intermediate rail in the rack. Slide the
5
appliance forward into the rack.
The rail has a lock mechanism that prevents the appliance from being fully
pushed into the rack.
33Installation procedures
Page 34
Installation procedures
34
Understanding appliance and storage shelf connections
Slide the blue tab to unlock the rails and continue the sliding of the appliance
6
into rack.
Secure the captive screws on the appliance ears.
7
Understanding appliance and storage shelf
connections
You cannot use SAS-2 cables with the storage shelf. You must use the SAS-3
cables that are provided with each storage shelf.
Page 35
Understanding appliance and storage shelf connections
Note: The cables in the illustrations in the following sections are shown in different
colors for demonstration purposes only. The actual cables are black.
The External RAID PCIe ports on the rear panel of the appliance are in Slot 1 of
Riser 2.
There are two I/O module canisters in the middle of the rear panel of the storage
shelf. Each I/O module includes three SAS-3 ports.
35Installation procedures
The SAS-3 ports on the top I/O module canister are labeled A, B, and C from left
to right.
Page 36
Installation procedures
36
Understanding appliance and storage shelf connections
The SAS-3 ports on the bottom I/O module canister are labeled in reverse order;
C, B, and A from left to right.
The orientation of the blue clip that is attached to the SAS-3 cable connector is very
important.
Storage shelf orientation is as follows.
■ The blue clip in the connector in the top I/O module of each shelf must point
down.
■ The blue clip in the connector in the bottom I/O module of each shelf must point
up.
In the appliance the blue clips must point down.
Page 37
Connecting a 4TB appliance to one storage shelf
The steps in the following sections assume that the appliance and one or more
storage shelves are shipped together and installed at the same time.
Refer to the following sections as needed.
See “Connecting a 4TB appliance to one storage shelf” on page 37.
See “Connecting a 4TB appliance to more than one storage shelf” on page 39.
37Installation procedures
Connecting a 4TB appliance to one storage shelf
The steps in this section assume that the 4TB appliance and the storage shelf are
shipped together and installed at the same time.
Page 38
Installation procedures
38
Connecting a 4TB appliance to one storage shelf
To connect a 4TB appliance to one storage shelf
Connect one end of the SAS-3 cable to the left-hand port in the External RAID
1
PCIe card on the appliance.
Note: Cables in the following diagrams are shown in different colors for
demonstration purposes only. The actual cables are black.
Connect the other end of the cable to port A in the top canister of the storage
2
shelf.
Page 39
Connecting a 4TB appliance to more than one storage shelf
Connect one end of the other SAS cable to port A in the bottom canister of the
3
storage shelf.
Connect the other end of this cable to the right-hand port in the External RAID
4
PCIe card on the appliance.
39Installation procedures
See “Connecting the network cables” on page 47.
See “Connecting the power cords” on page 48.
Connecting a 4TB appliance to more than one
storage shelf
The steps in this section assume that the 4TB appliance and the storage shelves
are shipped together and installed at the same time.
You can add one or more storage shelves to an operational 4TB appliance. Refer
to one of the following Appendices for instructions.
■ Appendix A - Adding one or more storage shelves to an operating 4TB appliance
that does not have any storage shelves
Overview
■ Appendix B - Adding storage shelves to an operating 4TB appliance that has
at least one storage shelf attached
Overview
Page 40
Installation procedures
40
Connecting a 4TB appliance to more than one storage shelf
To connect the 4TB appliance to storage shelves
Connect the appliance external RAID controller left port to port A on the top
1
canister of the storage shelf.
Page 41
Connecting a 4TB appliance to more than one storage shelf
Connect each storage shelf top canister port B to next storage shelf top canister
2
port A.
Follow the diagrams until all storage shelf top canisters are connected.
41Installation procedures
Page 42
Installation procedures
42
Connecting a 4TB appliance to more than one storage shelf
Page 43
Connecting a 4TB appliance to more than one storage shelf
43Installation procedures
Page 44
Installation procedures
44
Connecting a 4TB appliance to more than one storage shelf
Connect the appliance external RAID card right port to the last storage shelf
3
bottom canister port A.
Page 45
Connecting a 4TB appliance to more than one storage shelf
Starting with the last storage shelf, connect the storage shelf bottom canister
4
port B to the next storage shelf bottom canister port A.
45Installation procedures
Connect another cable to the shelf that is second from the bottom. Use port B
5
on the lower canister of that shelf.
Page 46
Installation procedures
46
Connecting a 4TB appliance to more than one storage shelf
Connect the other end of the cable to the shelf that is third from the bottom.
6
Use port A on the lower canister of that shelf.
Page 47
Connecting the network cables
Continue until the all storage shelf bottom canisters are connected.
7
47Installation procedures
See “Connecting the network cables” on page 47.
See “Connecting the power cords” on page 48.
Connecting the network cables
The networking ports are accessed on the rear panel of the device. The remote
management port is for use by Veritas Technical Support staff or by approved field
service technicians. The following picture shows the layout of the network ports. It
includes the four 1 Gb Ethernet ports on the right and the two 10 Gb Ethernet ports
on the left. The remote management (IPMI) port is located to the left of the 1 Gb
Ethernet ports.
Page 48
Installation procedures
48
Connecting the power cords
By default, NIC1 (eth0) is factory set to IP address 192.168.229.233. This private
network address is reserved to provide a direct connection from a laptop to perform
the initial configuration. NIC1 (eth0) is typically not connected to your network
environment.
Once the initial configuration has been completed, you can connect NIC1 (eth0) to
an administrative network that does not provide any backup data transfer.
Note: You cannot bond the copper 1 GbE or the 10-GbE ports that are installed in
the appliance chassis with fibre ports on PCIe 10-GbE cards.
See “Connecting the power cords” on page 48.
Connecting the power cords
Each appliance and each storage shelf contain two AC power supplies. To ensure
power redundancy, connect the power supplies on each component to separate
AC power sources.
Caution: Do not turn on the power to any components while connecting the power
cords. The components must be turned on in a specific sequence to ensure correct
communication.
To connect the power cables
Verify that the AC power supply input for the appliance and for the storage
1
shelf is within one of these ranges.
■ 100 - 127 VAC at 50/60 Hz
■ 200 - 240 VAC at 50/60 Hz
For each device, obtain two power cords that are appropriate for your region
2
and equipment.
Page 49
Turning on the hardware and verifying operation
Connect one cable to one PDU strip.
3
Connect the other cable to the other PDU strip.
4
49Installation procedures
See “Turning on the hardware and verifying operation” on page 49.
Turning on the hardware and verifying operation
The appliance and the storage shelves must be turned on in a specified order. If
the hardware is not turned on correctly the appliance RAID controller may not
recognize some storage units.
Page 50
Installation procedures
50
Turning on the hardware and verifying operation
To turn on the storage shelves
Start with the storage shelf that is farthest in distance from the appliance.
1
Flip on the power switches on each power supply on the rear of the storage
2
shelf.
Page 51
Turning on the hardware and verifying operation
Verify that the power LED on each power module is green.
3
The LED icons are explained in the following table.
DescriptionLED
Green = power module ok
51Installation procedures
Amber = AC power fault
Amber = Fan fault
Amber = DC fault
Page 52
Installation procedures
52
Turning on the hardware and verifying operation
Locate the LEDs on each I/O module canister.
4
The LED in the red area with the white X-mark indicates an I/O module canister
fault when the LED is amber.
The LED in the ID area is blue when each module is identified.
The LED in the green area with a white checkmark is green when functions
are normal.
Page 53
Turning on the hardware and verifying operation
Locate the SAS port LEDs.
5
Note: The illustration shows the LEDs for port B in the top I/O module. The
LEDs for all six ports are the same.
53Installation procedures
The Fault LED is the LED that is farthest from the SAS port.
The Activity LED is the LED that is closest to the SAS port.
The following table describes the SAS port LEDs. Note that the combination
of both LEDs provides the status.
Fault (amber) LEDActivity (green) LEDStatus
OffOffNo cable present
OffOnCable present, no activity
Cable present, all links
active
Non-critical fault
Move to the front of the storage shelf.
6
drives are active.
Blinking if one or more disk
drives are active.
OffBlinking if one or more disk
OnOffCritical fault
Blinking at a rate of one
second on, and one second
off.
Page 54
Installation procedures
54
Turning on the hardware and verifying operation
Verify that the Power on/Standby LED is green.
7
If the Power LED or the other two LEDs are amber, escalate the issue.
The default ID readout is 00. You are not required to change this number.
Page 55
Turning on the hardware and verifying operation
Check the LEDs on each disk drive carrier.
8
The following table describes the disk drive carrier LEDs. Note that the
combination of both LEDs provides the status.
Fault (amber) LEDActivity (green) LEDStatus
55Installation procedures
OffOffNo disk drive installed.
Drives are installed, turned
on, and operational.
circuit fault.
Repeat these steps for each storage shelf. Let each shelf initialize before you
9
and during startup.
OnDevice identity.
OnPossible drive fault.
OffBlinks during I/O activity
Blinks at a rate of one
second on and one second
off.
OnOffDrive slot fault.
OnOnDrive fault. Power control
Blinks at a rate of one
second on and one second
off.
turn on the next shelf. Initialization should take 2 minutes to 3 minutes.
When all of the storage shelves are operational, turn on the appliance.
10
Page 56
Installation procedures
56
Turning on the hardware and verifying operation
To turn on the appliance
Verify that all connected storage shelves function correctly. Use the LED
1
information in the procedure that explains how to turn on the storage shelves.
On the front, right, side of the appliance press the Power button.
2
Verify that the bottom LED in all 12 disk drive slots are green.
3
The following table provides details of the disk drive LEDs.
DescriptionStatesLED number,
name, and
location
1, Status LED, top
2, Activity LED,
bottom
Off
Solid amber
Blinking amber
Off
Solid green
Blinking green
Blinks green occasionally
No fault
Disk fault
A RAID rebuild is in progress
Power is on and the disk has spun
down
Power is on but there is no disk activity
Power is on and the disk is spinning up
Commands are processing
Page 57
Configuring the IPMI from the NetBackup Appliance Shell Menu
On the bottom, left, rear of the appliance, verify that the LED on each power
4
supply is green.
Proceed to the next section to configure remote management.
5
Configuring the IPMI from the NetBackup
Appliance Shell Menu
This section explains how to configure IPMI from the NetBackup Appliance Shell
Menu.
Before starting the IPMI configuration, obtain the following information for the
appliance for which you want to configure the IPMI:
57Installation procedures
IP address
Subnet mask
Gateway IP
address
The defaults for the remote management port are:
■ IP Address: 192.168.0.10
■ Subnet Mask: 255.255.255.0
Also review the following section on the IPMI prerequisites.
See “Prerequisites for IPMI configuration” on page 20.
For configuring the IPMI, you must connect to the appliance first. You can connect
to the appliance in the following ways:
■ Using a keyboard and a monitor
■ Using a laptop
Based on how you want to connect to the appliance, you can configure the IPMI
by using one of the following procedures:
IP address for the remote management port so that the default static IP
address of the remote management port can be changed.
Enable connectivity between your network computer and the remote
management port.
Enable connectivity between your network computer and the remote
management port.
Page 58
Installation procedures
58
Configuring the IPMI from the NetBackup Appliance Shell Menu
See “To configure IPMI port by using a keyboard and monitor” on page 58.
See “To configure the IPMI by using the eth0 port” on page 60.
To configure IPMI port by using a keyboard and monitor
Connect the following components to the appropriate ports on the rear panel
1
of the appliance:
■ A standard video cable between the VGA (Video Graphics Array) port and
a computer monitor.
■ A USB keyboard to a USB port on the appliance.
Verify that the appliance is turned on.
2
Once the startup process is complete, a login prompt appears.
Enter the username and password for the appliance. By default, the user name
3
is admin and the password is P@ssw0rd where 0 is the number zero.
At the Main_Menu prompt, type Support to navigate to the Support menu.
4
From the Main_Menu > Support view, enter the following command to
5
configure the remote management port:
IPMI Network Configure <IPAddress> <Netmask> <GatewayIPAddress>
where IP address is the new IP address of the remote management port. The
Subnet mask and Gateway enable connectivity between your network computer
and the remote management port.
The remote management port must be configured as a DHCP or static address.
At any point in time, you can run the following command to see the IPMI network
details:
IPMI Network Show
Enter the following command if you want to add a new user to access the IPMI
6
sub-system. Note that this is an optional step.
IPMI User Add <User_Name>
At the New Password prompt, enter a password for the user.
The default user name is sysadmin. The default password is P@ssw0rd,
where 0 is the number zero.
At any point in time, you can run the following command to view the users who
can access the IPMI:
IPMI User List
Type Return to return to the Main_Menu prompt.
7
Page 59
Configuring the IPMI from the NetBackup Appliance Shell Menu
Use a Cat5 or a Cat6 cable to connect the remote management port to the
8
network.
Note: The eth4 (NIC5) and eth5 (NIC6) ports on a 5240 appliance require Cat
6 cables.
Make sure you can reach the Veritas Remote Management Console over the
9
network by using the new address in a web browser.
The appliance is ready for initial configuration. See the NetBackup Appliance
10
Initial Configuration Guide for the appropriate platform for information about
initial configuration requirements and procedures.
Note: Once the initial configuration has been completed, you can connect NIC1
(eth0) to an administrative network that does not provide any backup data
transfer.
59Installation procedures
Page 60
Installation procedures
60
Configuring the IPMI from the NetBackup Appliance Shell Menu
To configure the IPMI by using the eth0 port
Verify that the appliance is turned on.
1
Connect a laptop to the NIC1 (eth0) port on the rear panel of the appliance by
using an Ethernet cable.
Open the Local Area Connection Properties dialog box by right-clicking on
2
the local area connection and selecting Properties.
On the General tab, select Internet Protocol (TCP/IP) and then click
Properties.
Note: This step may differ for specific OS versions. Check your OS
documentation for reference.
Page 61
Configuring the IPMI from the NetBackup Appliance Shell Menu
In the Internet Protocol (TCP/IP) Properties dialogue window, click the
3
Alternate Configuration tab.
61Installation procedures
From the Alternate Configuration tab, make sure the User Configured option
4
is selected.
In the IP address field, enter the following addresses:
■ Type the eth0 port IP address (default 192.168.229.nnn), where nnn is
any number from 2 to 254, except 233.
In the Subnet mask, enter 255.255.255.0.
Click OK.
Test the connection by using the following method:
5
■ Open a secure shell (SSH) connection to 192.168.229.233 using an SSH
client. Once the NetBackup Appliance Shell Menu opens with a user name
and password prompt, you have successfully connected to the appliance
for initial configuration.
When the NetBackup Appliance Shell Menu appears, log on using the user
6
name and password for the appliance
By default, the user name is admin and the password is P@ssw0rd where 0 is
the number zero.
Go to the Main_Menu > Support view.
7
Page 62
Installation procedures
62
Accessing and using the Veritas Remote Management interface
Enter the following command to configure the IPMI port:
8
IPMI Network Configure <IPAddress> <Netmask> <GatewayIPAddress>
Where IP address is the new IP address for the IPMI port. The Subnet mask
and Gateway enable connectivity between your network computer and the
IPMI port.
The IPMI port must be configured as a DHCP or static address.
At any point in time, you can run the following command to see the IPMI network
details:
IPMI Network Show
Type Exit and press Enter to log out of the NetBackup Appliance Shell Menu.
9
Use a Cat5 or a Cat6 cable to connect the remote management port to the
10
network.
Make sure you can reach the Veritas Remote Management Console over the
11
network by using the new address in a web browser.
The appliance is ready for initial configuration. See the NetBackup Appliance
12
Initial Configuration Guide for the appropriate platform for information about
initial configuration requirements and procedures.
Note: Once the initial configuration has been completed, you can connect NIC1
(eth0) to an administrative network that does not provide any backup data
transfer.
Accessing and using the Veritas Remote
Management interface
The IPMI web interface is known as Veritas Remote Manager. You can use Veritas
Remote Manager to log on to the NetBackup Appliance Shell Menu.
Note: Alert configuration is not supported using the Veritas Remote Manager. Alert
configuration is supported from either the Settings > Notification > Alert
Configuration menu in the NetBackup Appliance Web Console or the Settings >
Alerts command view in the NetBackup Appliance Shell Menu. For details, see the
Settings > Notifications > Alert Configuration section in the NetBackup Appliance
Administrator’s Guide or the Main > Settings > Alerts view commands section in
the NetBackup Appliance Commands Reference Guide.
Page 63
Accessing and using the Veritas Remote Management interface
Before you use the Remote Management interface, the following prerequisites must
be met:
■ The Remote Management interface must first be configured using the NetBackup
Appliance Shell Menu.
■ At least one power cable must be connected to a functioning power source.
■ At least one user must be enabled to use the LAN channel(s).
To access and use the IPMI web interface from a remote computer
Log on to a remote computer in the network and open a supported Windows
1
browser.
Enter the remote management port IP address that is assigned to the remote
2
management port. The following page appears:
63Installation procedures
Enter your login information. The default user name is sysadmin. The default
3
password is P@ssw0rd, where 0 is the number zero.
Click Login.
Page 64
Installation procedures
64
Accessing and using the Veritas Remote Management interface
The Remote Control section lets you remotely monitor and control the server.
4
Click Launch Console under the Console Redirection tab to launch the
appliance NetBackup Appliance Shell Menu.
The following figure shows the interface for a 5220, 5230, or a 5330 appliance.
The following figure shows the interface for a 5240 appliance.
Page 65
Accessing and using the Veritas Remote Management interface
A JViewer application opens that enables you to remotely monitor and control
5
the appliance. This application requires Java Runtime Environment (JRE)
version 6.0 or later. Install Java (as needed).
Caution: Starting with Java 7 update 45, you may receive a security warning
when you launch the KVM remote console from the appliance IPMI port. The
warning states that you do not have proper permissions and prevents appliance
access from the IPMI port. For information about how to resolve this issue,
refer to the following document:
http://www.veritas.com/support/TECH212531
You can now access and log on to the NetBackup Appliance Shell Menu. Enter
6
the user name and password for the appliance.
By default, the user name admin has the password, P@ssw0rd where 0 is the
number zero.
65Installation procedures
Page 66
Installation procedures
66
Accessing and using the Veritas Remote Management interface
Page 67
Appendix
Adding one or more
storage shelves to an
operating 4TB appliance
that does not have any
storage shelves
A
This appendix includes the following topics:
■ Overview
■ Preparing the 4TB appliance
■ Removing the appliance cover
■ Installing the External Storage Kit components
■ Reinstalling the appliance into the rack
■ Storage shelf rack requirements
■ Determining rack locations
■ Installing the storage shelf rails
■ Installing the storage shelf or shelves into a rack
■ Understanding appliance and storage shelf connections
■ Connecting one storage shelf to an appliance
Page 68
Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
68
Overview
■ Connecting two storage shelves to an appliance
■ Connecting three storage shelves to an appliance
■ Connecting four storage shelves to an appliance
■ Connecting the network cables
■ Connecting the power cords
■ Turning on the hardware and verifying operation
Overview
Several procedures are involved in the process of adding one or more storage
shelves to a 4TB appliance that does not have any storage shelves at all.
Caution: Veritas service personnel must perform all tasks that involve the inside
of the appliance chassis.
The 4TB appliance needs additional components to support the external storage
shelves. The NetBackup 5240 External Storage Kit contains the following required
hardware components.
■ One external RAID controller PCIe card
■ Eight, 8Gb, Dual in-line memory modules (DIMMs)
■ One Maintenance Free super-cap Backup Module (MFBU) Kit
The procedures in this appendix explain the following tasks.
■ Installing the External Storage Kit components into the appliance
■ Installing one or more storage shelves into a rack
■ Connecting the appliance to the storage shelves
■ Connecting the storage shelf power cords
■ Turning on the storage shelves and verifying operation
■ Turning on the appliance and verifying operation
These tasks must be performed in the order that is provided in this appendix.
Page 69
Preparing the 4TB appliance
Best practices recommend removing the appliance from the rack to access the
inside of the chassis. Alternatively you can either pull out the appliance on its rails.
Be sure that the appliance and rack are stable.
Shut down the appliance properly and disconnect it from AC power sources. A soft
shutdown informs the NetBackup Appliance operating system to stop and close all
active processes. After the operating system stops all of the processes, the appliance
turns itself off.
Warning: Never turn off the NetBackup appliance by using the power button on
the control panel. Using the power button to turn off the NetBackup appliance can
cause data loss or corruption.
To perform a soft shutdown of the appliance
Log on to the NetBackup Appliance Shell Menu.
1
Enter Support > Shutdown.
2
Verify that the appliance is completely turned off. All LEDs are off. Fans are
3
not running.
Remove the power cords that connect the appliance to the rack Power
4
Distribution Units (PDUs).
The following procedure explains the process of removing the appliance from the
rack.
To remove the appliance from the rack
Verify that the appliance is off and that the power cords have been disconnected
1
from the power sources.
Remove the front bezel of the appliance.
2
Locate and unscrew the two screws on the edges of the front panel that secure
3
the appliance to the rack.
Preparing the 4TB appliance
69Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
Slide the chassis fully forward out of the rack until the rail guides lock.
4
Page 70
Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
70
Removing the appliance cover
With the rails fully extended and locked, locate the blue tabs at the front of the
5
rail assemblies.
With a person on each side, place a hand underneath the unit.
6
Pull the blue tabs back to release the front studs in the chassis rails.
7
Lift the front end to release the front studs from the cutouts in the guide rails.
8
Place your free hands under the back of the chassis for support.
9
Pull the appliance straight out of the rack.
10
Lift the appliance and place it on a secure surface.
11
Removing the appliance cover
The appliance cover must be removed to install the components of the External
Storage Kit.
Caution: Veritas service personnel must perform all tasks that involve the inside
of the appliance chassis.
Page 71
Installing the External Storage Kit components
To remove the cover
Remove the three screws at the top edge of the chassis cover.
1
Loosen the two elastic screws at the rear of the chassis cover.
2
Slide the cover toward the rear of the chassis and lift the cover up to remove
3
it.
Set the cover aside where it cannot be damaged.
4
Proceed to install the storage kit components into the appliance.
5
71Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
Installing the External Storage Kit components
This section explains the process of installing the three components of the External
Storage Kit into the appliance. Note that there are three separate procedures, one
for each type of component. Install the hardware in the order that the procedures
are presented.
Caution: Veritas service personnel must perform all tasks that involve the inside
of the appliance chassis.
Page 72
Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
72
Installing the External Storage Kit components
To install the DIMMs
Put on a grounded ESD-compliant wrist strap or take other ESD-preventive
1
measures.
Note: The static discharged by human bodies can damage static-sensitive
components on the boards. When installing and maintaining the equipment,
you must observe appropriate electrostatic safety precautions to prevent
personnel injuries or device damage.
Locate the air duct.
2
The following table defines the air duct and related components.
DescriptionNumber
Air duct arms (qty 2)1
Air duct (qty 1)2
Fans (qty 6)3
Page 73
Installing the External Storage Kit components
Locate the air duct arms which have small clear tabs on the ends. The tabs fit
3
under the blue lifting frames of the riser assemblies.
Standing at the front of the appliance, press both arms slightly to the right. Do
4
not break the arms or the tabs.
The clear tabs disengage from under the blue frames.
73Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
Page 74
Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
74
Installing the External Storage Kit components
Locate the Maintenance Free Battery Unit (MFBU) that is attached to a metal
5
plate on the air duct.
Disconnect the MFBU battery cable from the cable on the SAS HBA card in
6
Riser Assembly #3.
Page 75
Installing the External Storage Kit components
Label the cable on the main board so that you can accurately reconnect it later.
7
Lift the rear of the duct up and towards the rear of the appliance. The MFBU
8
remains attached to the air duct.
Lift the duct out completely and set it aside in a safe location.
9
Locate the DIMMs.
10
The DIMMs are located on either side and in the middle of the two CPU heat
sinks. Some DIMM sockets are empty.
75Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
Each DIMM socket has an identifier on the main board that consists of a
two-digit alphanumeric character that indicates the channel and socket for each
DIMM. Socket identifiers have the format A1, A2, B1, B2, C1, C2, etc. The
letter defines the channel and the number indicates the socket.
Page 76
Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
76
Installing the External Storage Kit components
Look for the identifier on the main board near the socket for each DIMM. The
11
following diagram shows the configuration of the DIMM sockets as viewed from
the front of the appliance. The six fans are located between the DIMMs and
the front of the appliance.
Locate the empty DIMM slots that require the addition of a DIMM. DIMMs C2,
12
D2, B2, A2, G2, H2, F2 and E2 are indicated with red arrows in the illustration.
Start with socket C2, on the left side.
13
Open the retaining clips at each end of the socket.
14
15
Caution: Always hold the edges of the DIMM. Do not touch the front or the
back of the DIMMs.
Lift one DIMM from its ESD-compliant wrapper.
Page 77
Installing the External Storage Kit components
Locate the gap in the connector edge of the DIMM as shown.
16
Locate the key in the DIMM socket and hold the DIMM over the socket. Align
17
the gap in the bottom edge of the card and the key in the socket.
77Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
Align the edges of the DIMM with the grooves in the posts at both ends of the
18
socket.
Insert the DIMM card into the socket.
19
Push down evenly and firmly until the retaining clips snap into place. Make
20
sure that the clips are firmly in place.
Repeat these steps for the remaining seven DIMMs. The remaining slots that
21
require additional DIMMs are D2, B2, A2, G2, H2, F2, and E2.
Do not replace the air duct or the cover at this time.
22
Refer to the next procedure to install the external RAID PCIe card MFBU.
23
To install an external RAID PCIe card MFBU
Put on an ESD-compliant wrist strap or take other ESD-protective measures.
1
Obtain the External Storage Kit.
2
Remove the MFBU Kit.
3
Remove the black plastic case from the kit.
4
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78
Installing the External Storage Kit components
Install the MFBU into the case. Be sure that the cable wires are not twisted or
5
damaged.
Retrieve the plastic air duct that you removed earlier.
6
Install the MFBU onto the metal bracket on the air duct. Make sure that the
7
MFBU snaps in evenly.
Be sure that the cable on the MFBU points toward the rear of the appliance
8
and to the PCIe riser assemblies
Page 79
Installing the External Storage Kit components
To install an External RAID PCIe card
Locate PCIe Riser Assemblies #2 and #3.
1
Disconnect the cable that is connected to the SAS HBA card in slot 7. Label
2
the port where the cable is connected.
79Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
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Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
80
Installing the External Storage Kit components
Locate the two rivets that hold Risers 2 and 3 together. These risers are
3
removed from the chassis as one unit. The circled rivets in the picture show
the connection site of the two risers. Do not separate the risers.
Hold the blue frame (indicated by the arrow) and lift it up from the main board.
4
Be careful not to damage any PCIe cards or HBA cards that are already installed
5
in riser 2 and riser 3.
Locate three components of riser 2.
6
■ The screw that secures the External RAID PCIe card in riser 2.
■ The socket in slot 1 on riser 2 into which the External RAID PCIe card is
inserted.
■ The gold pins at the bottom of the riser which fit into the socket on the main
board.
Page 81
Riser 2
Riser 3
Lifting frame
Gold pins
SAS RAID card slot
SAS RAID card screw
Installing the External Storage Kit components
81Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
Remove the screw in slot 1 of riser 2.
7
Align the connector on the PCIe card with the bottom socket (Slot 1) on riser
8
2. The edge connector is designed to install one way only.
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Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
82
Installing the External Storage Kit components
Firmly and evenly insert the card into the socket.
9
Screw the PCIe card into the PCIe riser assembly frame.
10
Page 83
Installing the External Storage Kit components
Locate the cable from the MFBU that you installed onto the air duct.
11
Connect the cable to the small white connector on the underside of the External
12
RAID PCIe card.
83Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
Reinstall the PCIe riser 2 and 3 unit.
13
■ Align the gold pin connectors of the riser unit with the socket in the main
board.
■ Press the riser down straight and firmly into the socket.
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84
Installing the External Storage Kit components
■ The top of the risers should not be higher than the rear of the appliance
chassis.
Reconnect the cable from the SAS HBA in slot 7 to the first MFBU.
14
Replace the air duct. Be sure that the small clear tabs on the air duct arms sit
15
firmly under the blue lifting frames.
Replace the chassis cover.
16
■ Align the cover with the edge along the top of the chassis.
■ Place the cover on the chassis so that there is about 1.5 inches of overhang.
■ Slide the cover forward until the edge slides under the lip of the enclosure.
■ Secure the cover by doing one of the following:
If the cover looks like this
Do the following:
■ Tighten the two thumb screws
(circled) on the rear panel.
Page 85
Reinstalling the appliance into the rack
85Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
If the cover looks like this
Do the following:
Insert the three screws on top and
1
tighten.
Tighten the two thumb screws
2
(circled) on the rear panel.
Reinstalling the appliance into the rack
When you have completed the installation of additional components, replace the
appliance into the rack.
To reinstall the appliance
Pull the rack rails forward until they are extended far enough that you can place
1
the appliance into the rails.
Carefully align the appliance rails with the rack rails. Slide the blue tab on the
2
outer rail and push the appliance into the rack until it locks
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Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
86
Storage shelf rack requirements
Secure the two captive screws on the edges of the front panel of the appliance.
3
Reconnect the data cables and the power cables according to the labels you
4
placed on them earlier.
Warning: If the data cables are connected to the wrong ports, data can be
corrupted or lost when the appliance is turned on.
Storage shelf rack requirements
For best ventilation, the rack cabinet:
■ Should be at least 100 cm (4 feet) from walls.
■ Should have at least 100 cm (4 feet) from other cabinets on the front and back
of the appliance and the storage shelves.
■ Data centers with two-foot spaces in the front and in the back of the appliances
are acceptable with proper cooling and ventilation
The following list describes the necessary personnel and equipment that customers
must supply at the installation site:
■ At least one person or a mechanical lift to move the appliance and the storage
shelves.
■ Ethernet and Fibre Channel (FC) cables to connect the appliance to your
corporate network.
■ A USB-keyboard and a monitor to connect to the appliance.
■ A 19-inch rack with dual Power Distribution Units (PDUs) with 120VAC or
220VAC power supplies.
Determining rack locations
The appliance and the storage shelves are both two rack units (2RU) high. To help
you identify RU spacing, many rack manufacturers typically use a system of lines
and sequential numbers starting at the bottom of the rack. The front and the rear
of the rack are marked the same to ensure that the rails are installed straight and
Page 87
Determining rack locations
level. One RU has three holes. The holes for one RU are typically marked with a
line below the bottom hole and another line above the top hole.
87Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
Next, use the rack templates that ship with the storage shelves to determine the
mounting locations.
To determine rack locations for the storage shelves
A storage shelf is 2RU high. Multiply the number 2 by the number of shelves
1
that you plan to install.
Use the rack templates that are provided with the hardware to determine RU
2
locations. The templates show the front and rear of a storage shelf in a rack.
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Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
88
Installing the storage shelf rails
Fold the template along the yellow dotted lines to match the rack holes exactly.
3
Record the rack positions to help you locate them easily when mounting the
4
hardware.
Next, assess the SAS cables to be sure that you have the correct lengths for
5
your installation.
The following procedure provides information to help you verify that you have the
correct lengths of SAS cable.
To determine SAS cable requirements
Note that each rack unit (RU) is 44.50 mm (1.752 inches) in height. The
1
NetBackup 5240 Appliance and the NetBackup 5240 Storage Shelf are both
2RU high.
SAS cables are 1 meter (3.28 feet) or 3 meter (9.84 feet) long. The 1-meter
2
cable is long enough to connect an appliance to the fourth storage shelf,
assuming that the recommended configuration is used.
Verify that your cables are long enough to connect all of the devices.
Order the 3m cable if the 1m cable is not long enough.
3
Installing the storage shelf rails
Best practices recommend that the storage shelves are installed lower in the rack
than the appliance.
Page 89
Installing the storage shelf rails
There must be a minimum depth of 76 cm (30 in.) between the front of the rack and
the rear of the rack. Veritas recommends that two people install the rails; one person
at the back of the rack and one at the front. Veritas also recommends that two
people lift and place the storage shelf into the mounted rails.
To install storage shelf rails into a rack
Identify the front and the rear of each rail. The following illustration shows the
1
front of the left-hand and the right-hand rails. Red arrows show the pins that
fit into the rack.
89Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
Use the rack templates to align the rails with the rack holes.
2
Fold the templates along the dotted yellow lines to match the holes in the rack.
3
Be sure to use the same holes on each side of the rack.
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Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
90
Installing the storage shelf or shelves into a rack
Place the left rail inside the rack. The rack holes should match the rail pins.
4
Extend the rail front and back to fit into the rack.
Insert the screw in the front and in the back of the rail, as shown in the template.
5
Do not over-tighten the screws.
Repeat for the right rail.
6
Installing the storage shelf or shelves into a rack
The storage shelf should be installed from the front of the rack.
To install a storage shelf
Use two people to lift the storage shelf.
1
Slide the rear of the shelf into the front of the rails. Be sure that the shelf is
2
straight and even inside the rack. Do not force the shelf to fit.
Carefully push the shelf towards the rear of the rails.
3
Page 91
Understanding appliance and storage shelf connections
Verify that the end cap is not attached to the left and the right sides of the front
4
of the shelf.
Insert one screw into the rack, on the left and the right front of the shelf.
5
Replace the end caps or attach the bezel to the front of the shelf.
6
91Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
Understanding appliance and storage shelf
connections
You cannot use SAS-2 cables with the storage shelf. You must use the SAS-3
cables that are provided with the product.
The blue clip on each SAS-3 connector must be oriented correctly as follows:
■ Both SAS-3 connectors in the ports in the External RAID PCIe card of the
appliance must be installed with the blue clip pointing down.
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Understanding appliance and storage shelf connections
■ The connector in the top I/O module canister of each storage shelf must have
the blue clip pointing down.
■ The connector in the bottom I/O module canister of each storage shelf must
have the blue clip pointing up.
■ The SAS connector blue clip should face towards the SAS label on each port
in the storage shelf.
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Understanding appliance and storage shelf connections
93Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
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Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
94
Understanding appliance and storage shelf connections
To locate the SAS-3 ports on the appliance and on the storage shelf
Locate the two External RAID PCIe ports on the rear panel of the appliance.
1
The RAID card is in Riser Assembly 2, Slot 1.
The SAS ports on the top I/O module canister are labeled A, B, and C from left
to right.
The SAS ports on the bottom I/O module canister are labeled C, B, and A from
left to right.
Page 95
Connecting one storage shelf to an appliance
Select one of the following sections that describe the complete connection of
2
one, two, three, and four shelves.
See “Connecting one storage shelf to an appliance” on page 95.
See “Connecting two storage shelves to an appliance” on page 98.
See “Connecting three storage shelves to an appliance” on page 101.
See “Connecting four storage shelves to an appliance” on page 107.
Connecting one storage shelf to an appliance
Note: The cables in the following diagrams are shown in different colors for
demonstration purposes only. The actual cables are black.
To connect one storage shelf to the appliance
Connect a SAS-3 cable to the left RAID port in the appliance.
1
95Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
Be sure that the blue clip on the cable connector in the appliance port points
2
down.
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Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
96
Connecting one storage shelf to an appliance
Connect the other end of the cable to port A in the top I/O module of the storage
3
shelf.
Be sure that the blue clip on the end of the connector in the storage shelf points
4
down.
Page 97
Connecting one storage shelf to an appliance
Attach another SAS-3 cable between port A on the bottom I/O module and the
5
right port on the appliance RAID card.
Be sure that the blue clip on the connector in the bottom I/O module in storage
6
shelf port A points up.
97Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
Be sure that the blue clip on the connector in the appliance points down.
7
Next, connect network and power cables. Turn on the storage shelves and the
appliance per the required sequence. Verify that all units are functioning correctly.
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98
Connecting two storage shelves to an appliance
Connecting two storage shelves to an appliance
Note: The cables in the following diagrams are shown in different colors for
demonstration purposes only. The actual cables are black.
To connect two storage shelves to the appliance
Connect a SAS-3 cable to the left RAID port in the appliance.
1
Be sure that the blue clip on the connector in the appliance port points down.
2
Connect the other end of this cable to port A in the top I/O module of the storage
3
shelf.
Be sure that the blue clip on the connector in port A points down.
4
Page 99
Connecting two storage shelves to an appliance
Connect another SAS-3 cable to port B in the top I/O module of the first storage
5
shelf. Connect the other end of this cable to port A in the top I/O module in the
second storage shelf.
99Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
Be sure that the blue clip on the connectors in these ports point down.
6
Page 100
Adding one or more storage shelves to an operating 4TB appliance that does not have any storage shelves
100
Connecting two storage shelves to an appliance
In the bottom I/O module in the second shelf, connect a SAS-3 cable to port
7
B.
Be sure that the blue clip on the connector in this port points up.
8
In the bottom I/O module of the first shelf, connect the other end of the cable
9
to port A.
Be sure that the blue clip on the connector in this port points up.
10
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