VERITAS NetBackup 5230 Hardware Installation Manual

Download

Page 1

Veritas NetBackup™ 5230 Appliance Hardware Installation Guide

Page 2

Veritas NetBackup™ 5230 Appliance Hardware Installation Guide

Last updated: 2017-07-19

Legal Notice

Veritas, the Veritas Logo, and NetBackup are trademarks or registered trademarks of Veritas Technologies LLC or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

This product may contain third party software for which Veritas is required to provide attribution to the third party (“Third Party Programs”). Some of the Third Party Programs are available under open source or free software licenses. The License Agreement accompanying the Software does not alter any rights or obligations you may have under those open source or free software licenses. Refer to the third party legal notices document accompanying this Veritas product or available at:

https://www.veritas.com/about/legal/license-agreements

The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Veritas Technologies LLC and its licensors, if any.

THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. VERITAS TECHNOLOGIES LLC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19 "Commercial Computer Software - Restricted Rights" and DFARS 227.7202, et seq. "Commercial Computer Software and Commercial Computer Software Documentation," as applicable, and any successor regulations, whether delivered by Veritas as on premises or hosted services. Any use, modification, reproduction release, performance, display or disclosure of the Licensed Software and Documentation by the U.S. Government shall be solely in accordance with the terms of this Agreement.

Page 3

Veritas Technologies LLC 500 E Middlefield Road Mountain View, CA 94043

http://www.veritas.com

Technical Support

Technical Support maintains support centers globally. All support services will be delivered in accordance with your support agreement and the then-current enterprise technical support policies. For information about our support offerings and how to contact Technical Support, visit our website:

https://www.veritas.com/support

You can manage your Veritas account information at the following URL:

https://my.veritas.com

If you have questions regarding an existing support agreement, please email the support agreement administration team for your region as follows:

CustomerCare@veritas.comWorldwide (except Japan)

CustomerCare_Japan@veritas.comJapan

Documentation

The latest documentation is available on the Veritas website:

https://sort.veritas.com/documents

Documentation feedback

Your feedback is important to us. Suggest improvements or report errors or omissions to the documentation. Include the document title, document version, chapter title, and section title of the text on which you are reporting. Send feedback to:

APP.docs@veritas.com

You can also see documentation information or ask a question on the Veritas community site:

http://www.veritas.com/community/

Veritas Services and Operations Readiness Tools (SORT)

Veritas Services and Operations Readiness Tools (SORT) is a website that provides information and tools to automate and simplify certain time-consuming administrative tasks. Depending on the product, SORT helps you prepare for installations and upgrades, identify risks in your datacenters, and improve operational efficiency. To see what services and tools SORT provides for your product, see the data sheet:

https://sort.veritas.com/data/support/SORT_Data_Sheet.pdf

Page 4

Chapter 1 Overview ..... ..... ..... ..... ................. ..... ..... ..... ................. ..... ..... . 7

Product overview ....... ..... ..... ..... ................. ..... ..... ..... ................. .... 7

Appliance front panel .... ..... ................. ..... ..... ..... ................. ..... ..... .. 8

Appliance rear panel ..... ..... ..... ................. ..... ..... ..... ................. ..... .. 9

PCIe riser assemblies and slots ... ..... ..... ..... ................. ..... ..... ..... ...... 9

3U16 storage shelf ... ..... ............ ..... ..... ..... ................. ..... ..... ..... .... 10

2U12 storage shelf ... ..... ............ ..... ..... ..... ................. ..... ..... ..... .... 10

Product documentation ..... ..... ............ ..... ..... ..... ..... ............ ..... ..... .. 11

Chapter 2 Preparing for hardware installation .... ..... ..... ..... ........... 12

Tools .... ..... ..... ..... ................. ..... ..... ..... ................. ..... ..... ..... ....... 12

Hardware installation flow ... ................. ..... ..... ..... ................. ..... ..... 13

3U16 storage shelf weights and dimensions ................ ..... ..... ..... ........ 14

Rack guidelines ........ ..... ..... ..... ................. ..... ..... ..... ............ ..... ... 14

Power supply overview ... ..... ............ ..... ..... ..... ..... ............ ..... ..... .... 15

Electrical safety .... ..... ..... ................. ..... ..... ..... ................. ..... ..... ... 16

Heat dissipation ....... ..... ..... ..... ................. ..... ..... ..... ............ ..... .... 16

Checking the shipping packages ........ ..... ..... ..... ................. ..... ..... ... 16

Removing the protective film from the 3U16 storage shelf ... ..... ..... ..... ... 17

Locating hardware serial numbers ........ ..... ..... ..... ................. ..... ..... . 18

Prerequisites for IPMI configuration ..... ..... ..... ..... ............ ..... ..... ..... ... 19

Chapter 3 Installing hardware into racks ... ..... ................. ..... ..... ..... 20

Precautions - heavy equipment ... ............ ..... ..... ..... ..... ............ ..... ... 20

Installing the 3U16 storage shelf guide rails ........ ..... ..... ..... ................ 21

Installing the 3U16 Storage Shelf into a rack .. ..... ................. ..... ..... .... 23

Installing the appliance guide rails .... ................. ..... ..... ..... ................ 23

Installing the appliance into a rack ...... ..... ..... ................. ..... ..... ..... ... 25

Chapter 4 Cables ............ ..... ..... ..... ................. ..... ..... ..... ............ ..... ..... .. 27

About the cables ..... ..... ..... ..... ................. ..... ..... ..... ............ ..... ..... 27

Connecting the VGA cable ... ................. ..... ..... ..... ............ ..... ..... .... 28

Connecting the network cables .... ................. ..... ..... ..... ................. ... 28

Connecting the appliance to one or more 3U16 storage shelves ..... ..... .. 29

Page 5

Connecting the small form-factor pluggable (SFP+) transceivers ........... . 33

Connecting the power cables ... ..... ................. ..... ..... ..... ................. . 34

Chapter 5 Verifying hardware operation and configuring

IPMI ..... ..... ..... ................. ..... ..... ..... ................. ..... ..... ..... .. 35

Hardware verification . ..... ................. ..... ..... ..... ................. ..... ..... ... 35

Turning on the storage shelves ............. ..... ..... ..... ................. ..... ..... 36

Turning on the appliance .... ..... ..... ..... ................. ..... ..... ..... ............ 40

Configuring the IPMI from the NetBackup Appliance Shell Menu .. .......... 42

Accessing and using the Veritas Remote Management interface ... ......... 44

Appendix A Adding 3U16 storage shelves to an operational

NetBackup 5230 Appliance ......... ..... ..... ..... .............. 48

About adding 3U16 storage shelves to an operational appliance ... ..... .... 49

Shutting down the appliance ... ..... ................. ..... ..... ..... ............ ..... .. 50

Preparing the appliance to install the additional hardware .. ................. .. 51

Installing the additional memory ........ ..... ..... ..... ................. ..... ..... .... 52

Installing the additional Maintenance-Free Backup Unit (MFBU) ........... .. 55

Installing the external RAID controller card ...... ..... ..... ................. ..... .. 58

Removing the protective film from the storage shelf ........ ..... ..... ..... ...... 63

Installing 3U16 storage shelves into the rack ..... ..... ..... ..... ................. . 63

Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

.... ..... ..... ..... ................. ..... ..... ..... ................. ..... ..... ..... ........ 66

Connecting the 3U16 storage shelf and appliance power cords ..... ..... .... 72

Turning on the hardware and verifying operation ..... ..... ............ ..... ..... . 74

5Contents

Appendix B Adding 2U12 storage shelves to an operational

NetBackup 5230 Appliance ......... ..... ..... ..... .............. 80

About adding 2U12 storage shelves to an operational appliance ... ..... .... 81

Shutting down the appliance ... ..... ................. ..... ..... ..... ............ ..... .. 85

Preparing the appliance to install the additional hardware .. ................. .. 85

Installing the additional memory ........ ..... ..... ..... ................. ..... ..... .... 87

Installing the additional Maintenance Free Backup Unit (MFBU) ..... ..... ... 90

Installing the external RAID controller card ...... ..... ..... ................. ..... .. 93

Installing 2U12 storage shelves into the rack ..... ..... ..... ..... ................. . 99

Connecting the 2U12 shelves to an appliance or other storage shelves

.... ..... ..... ..... ................. ..... ..... ..... ................. ..... ..... ..... ....... 101

Connecting the 2U12 storage shelf and appliance power cords .. .......... 121

Turning on the hardware and verifying operation ......... ..... ..... ..... ....... 122

Page 6

Appendix C Adding new disk space to the appliance

configuration ............ ..... ..... ..... ............ ..... ..... ..... ..... ..... 135

Adding the disk space of additional storage shelves from the NetBackup

Appliance Web Console . ..... ..... ..... ................. ..... ..... ..... ......... 135

Adding the disk space of additional storage shelves from the NetBackup

Appliance Shell Menu ... ................. ..... ..... ..... ................. ..... ... 136

Index ........ ..... ..... ..... ................. ..... ..... ..... ................. ..... ..... ..... ................. ..... ..... 138

6Contents

Page 7

Overview

This chapter includes the following topics:

■ Product overview

■ Appliance front panel

■ Appliance rear panel

■ PCIe riser assemblies and slots

■ 3U16 storage shelf

■ 2U12 storage shelf

Chapter

■ Product documentation

Product overview

Note: The majority of this document explains the installation of a new NetBackup

5230 Appliance and optional storage shelves that ship at the same time. If you have an existing appliance and want to add new storage shelves, refer to the appendices at the end of this guide.

Up to four external storage shelves can be used to increase the storage capacity of the appliance.

The following storage shelves can be used with the NetBackup 5230 Appliance.

■ 3U16 24TB storage shelves

■ 3U16 36TB storage shelves

■ 2U12 49TB storage shelves

Page 8

Any combination of these shelves can be used, however they must be connected in a specific order. A total of four storage shelves is supported for each NetBackup 5230 Appliance.

Refer to the Veritas NetBackup 5230 Appliance Product Description for information about:

■ Storage capacities

■ Disk drive functions

■ I/O configurations

Appliance front panel

NetBackup 5230 appliances contain 12 disk slots. They are numbered from 0 to 11, starting at the lower left-hand corner.

Appliance front panel

8Overview

Each hard disk drive has two LEDs which give the drive status (1) and activity (2).

A small panel is attached to the right side of the appliance. The panel contains system function LEDs and operations buttons.

Page 9

Refer to the following section for details about the disk LEDs and the control panel.

See “Turning on the appliance ” on page 40.

Appliance rear panel

The appliance rear panel provides access to the communication ports, PCIe add-in cards, and the hot-swappable power supplies.

NetBackup 5230 appliances ship with grounding studs that are located on the rear panel of the appliance. You can use standard grounding practices to connect grounding wires to the studs.

Appliance rear panel

9Overview

PCIe riser assemblies and slots

Each appliance contains two PCIe riser assemblies with three slots. The risers R1 and R2 and slot numbers determine which slot a card can occupy.

Page 10

3U16 storage shelf

The 3U16 storage shelf front panel contains 16 disk drives.

The 16 disk drives in the 3U16 storage shelf are numbered from 1 to 16 starting at the top left corner.

The storage shelf front panel includes two sets of three LEDs embedded in the handle on the right side of the shelf. These LEDs provide information about the overall storage system and about the system components.

The rear panel of the 3U16 storage shelf contains two I/O modules and two power supplies. The I/O modules connect the appliance to a storage shelf.

3U16 storage shelf

10Overview

2U12 storage shelf

The front panel of the 2U12 storage shelf contains 12 disk drives. The disks are numbered from 0 to 11 starting at the top left corner.

Page 11

The rear panel of the 2U12 storage shelf contains two power cooling modules and two I/O modules. The power modules are on the left and the right sides of the rear panel. The I/O modules are horizontally placed in the center of the rear panel.

Product documentation

The following table describes the hardware and the software documents that are available at the following website.

NetBackup Appliance Documentation

Product documentation

11Overview

Table 1-1

Product Description

Safety and Maintenance Guide

Initial Configuration Guide

Administrator's Guide

Command Reference Guide

Release Notes

NetBackup Appliance and Storage Shelf documentation

DescriptionDocument

Describes all aspects of the appliance and the attached storage shelf.

Provides the safety, maintenance, physical monitoring, and compliance information.

Provides the information to set up the appliance in your network and to create storage partitions.

Describes the aspects of the NetBackup appliance software, and how to implement a storage pool across your company's network.

Contains the detailed information about the NetBackup appliance shell commands.

Lists the important information for a specific software release.

Page 12

Chapter

Preparing for hardware installation

This chapter includes the following topics:

■ Tools

■ Hardware installation flow

■ 3U16 storage shelf weights and dimensions

■ Rack guidelines

Tools

■ Power supply overview

■ Electrical safety

■ Heat dissipation

■ Checking the shipping packages

■ Removing the protective film from the 3U16 storage shelf

■ Locating hardware serial numbers

■ Prerequisites for IPMI configuration

The following tools and supplies are required for hardware installation.

■ Phillips screwdrivers M3-M6

■ Knife (for opening cartons)

■ ESD preventive wrist strap or gloves

Page 13

■ Cable labels

■ Pen or pencil with which to write on labels

■ Cable ties and diagonal cutting pliers (optional)

■ Multimeter (optional)

Hardware installation flow

Warning: NetBackup equipment and containers can weigh in excess of 70 lbs

(31.75 kg). Improper handling can result in injury or equipment damage. Use appropriate techniques, tools, and materials when handling NetBackup equipment.

The hardware installation flow is as follows:

■ Unpack the devices.

■ Remove the protective film from the 3U16 storage shelf.

■ Install rack rails in the equipment racks for the appliance and 3U16 storage

shelf. The appliance height is two rack units (RU) and the 3U16 storage shelf height is 3RU. The storage shelf is heavier than the appliance. Storage shelves should be installed at the bottom of the rack, below the appliance.

■ Install the appliance and storage shelf into the rack rails. Screws are provided

with the hardware as needed.

■ If your appliance rails have built-in pins instead of screws, secure the pins in

the rack holes. The blue pin indicates the bottom of the rail.

■ Connect the appliance and the 3U16 storage shelf that is closest to the appliance

with SAS2 cables.

■ Connect additional 3U16 storage shelves to each other with SAS2 cables.

Hardware installation flow

13Preparing for hardware installation

■ Plug the two power cables which are provided for each device into appropriate

AC power supplies.

■ Turn on the storage shelf first, and let it initialize. If you have two or more storage

shelves, turn on the storage shelf that is farthest from the appliance. When that storage shelf has initialized turn on the other storage shelves one by one and let them initialize.

■ Turn on the appliance.

■ Ensure that the devices operate properly.

Page 14

3U16 storage shelf weights and dimensions

Storage shelf weight and dimensions:

■ Weight: 32.5 kg (71.7 lbs)

■ Height: 13.1 cm (5.15”)

■ Width: 44.7 cm (17.6”)

■ Depth: 56.1 cm (22.1”)

Appliance weight and dimensions:

■ Weight: 23.58 kg (52 lbs)

■ Height: 8.76 cm (3.45")

■ Width: 43.8 cm (17.24")

■ Depth: 69.59 cm ( 27.39")

See “Appliance front panel” on page 8.

Rack guidelines

14Preparing for hardware installation

Use the following guidelines to ensure proper rack installation.

■ The heaviest devices in any equipment rack should be installed in the bottom

of the rack. If heavy devices are installed at the top of the rack, the rack may tip over. Injury to personnel and damage to equipment is very possible. The Storage Shelf is heavier than the appliance. Therefore, you must install the storage shelf in the bottom of the rack. Install the appliance above the storage shelves.

■ Ensure that the rack is properly installed and grounded.

■ The rack rails that are provided for the appliance are extensible to 31.5” (800mm).

The part number of these rails is AXXPRAIL. This distance is the maximum depth that is allowed between rack posts. If the distance between rack posts is longer than 31.5” (800mm) the rails and the appliance cannot be properly installed. Other rails may have different lengths. The width of the appliance is 19” (482.6mm).

■ The rack rails that are provided for the 3U16 storage shelf are extensible to 36”

(914mm). This distance is the maximum depth that is allowed between rack posts. If the distance between rack posts is longer than 36” (914mm) the rails and the appliance cannot be properly installed. The width of the 3U storage shelf is 19” (482.6mm).

■ Make sure that the installation location has extra space for the following:

Page 15

Front bezels and rack handles■

■ Rear panel power supply latches

■ Rear panel cable connectors

■ Ensure that the rack is at least 100 cm (approximately 3 feet) away from the

walls.

■ Ensure that the clearance between any racks is at least 120 cm (approximately

4 feet) for maintenance, adequate ventilation, and effective heat dissipation. Data centers with two foot spaces in the front and in the back of the appliances are acceptable with proper cooling and ventilation.

■ Ensure that other equipment does not prevent air transfer between the cabinet

and the room. Adequate distance is necessary for cooling of the devices.

Power supply overview

The appliance and the 3U16 storage shelf each have two power modules, which connect to the main AC power source. Both modules, on both devices, provide redundant power in case of failure.

Two power cords are provided for each device. Connect each power cord to an independent AC power source.

Power supply overview

15Preparing for hardware installation

Caution: If multiple appliances are to be installed on site, check whether the power distribution in your equipment room satisfies the power requirements. You should include the maximum input power and the quantity of devices in your planning.

Table 2-1

Power values

Storage ShelfApplianceComponent

580 W750 WMaximum power consumption

100 V to 240 V100 V to 240 VAC voltage range

50 Hz to 60 Hz47 Hz to 63 HzAC frequency range

When selecting the installation site of the appliance and storage shelves, consider the following:

See “Heat dissipation” on page 16.

Page 16

Electrical safety

Use the following best practices to ensure that your environment has the correct electrical setup.

■ Verify proper grounding for the main AC power supply.

■ Overcurrent and overload protection must be available for the entire system.

■ The circuits and the associated circuit breakers must provide enough power

and overload protection.

■ Separate the power supply from other large distribution loads or engines to

prevent possible damage to the appliance. Examples of systems that have a large power draw include air-conditioners, elevators, or factory machines.

See “Power supply overview” on page 15.

Heat dissipation

This section describes heat dissipation requirements of the appliance and the storage shelf. Before installing the devices, check whether the heat dissipation on site satisfies the conditions for proper running of the device. For optimal maintenance, ventilation, and heat dissipation, pay attention to the following when installing the appliance and the storage shelf into the rack cabinet.

■ For proper ventilation, the rack cabinet should be at least 100 cm (4 ft) away

from surrounding walls and at least 120 cm (4 ft) away from any other cabinet(s).

■ To keep a convective air flow between the cabinet and the equipment room,

ensure there are no obstructions on all sides of the cabinet.

The applince takes in air from the front panel and circulates the air through the system. Fans discharge air from the rear of the appliance. Air flows from front to rear. The optional bezel can be installed on the front panel without any reduction in air movement.

Electrical safety

16Preparing for hardware installation

Checking the shipping packages

Before unpacking devices, check that the packages are intact and undamaged.

The appliance package should include the following items:

■ The appliance

■ Mounting rails for the appliance

■ Snap-in screw locks for attaching the appliance to the rack

Page 17

Removing the protective film from the 3U16 storage shelf

■ Two AC-power cords for the appliance

■ A envelope containing license information and a USB stick that contains the

factory ISO image.

If one or more storage shelves are included with the appliance, each storage shelf package should contain the following:

■ A 3U16 storage shelf

■ Mounting rails for each shelf

■ Screws to attach the rails to the rack

■ Snap-in screw locks to secure the screws that attach the rails to the rack

■ Two AC-power cords for each shelf

■ Two SAS2 cords for each shelf

Removing the protective film from the 3U16 storage shelf

The 3U storage shelf ships with a clear, protective film on the top, bottom, and sides of the chassis. You need to remove the film before you install the storage shelf into the rack. The storage shelf does not install properly if the film is not removed.

The front panel and the rear panel do not include any film.

To remove the protective film

17Preparing for hardware installation

Warning: Make sure that another person is available to help lift the storage shelf.

Peel the protective film from the top of the storage shelf.

Lift up one end of the storage shelf and peel the film from the bottom of the

chassis.

When approximately half of the film is removed, lift the other end of the storage

shelf and remove the remaining film.

Peel the film from the sides of the storage shelf.

Discard all of the film.

See “Installing the 3U16 storage shelf guide rails” on page 21.

Page 18

Locating hardware serial numbers

You can locate the serial numbers on the hardware to record the units that you need to install.

Serial number location for the NetBackup 5230 Appliance

The serial number of the appliance is located on a vertical bar on the rear panel.

18Preparing for hardware installation

Figure 2-1

NetBackup 5230 Appliance serial number location

Serial number location for the 3U16 storage shelf

The serial number of the 3U16 storage shelf is located on the rear panel of the storage shelf. On the right side of the shelf pull the white tab from the storage shelf.

Figure 2-2

3U16 Storage Shelf serial number location

Note: Earlier models of the storage shelves may have two numbers. The HOST number applies to an appliance, which you can disregard. In these models the STORAGE number is the serial number for the storage shelf.

Page 19

Prerequisites for IPMI configuration

Verify the following configuration prerequisites:

■ Ensure that you have a dedicated network infrastructure. The remote

management port is 1 Gbps for NetBackup 5230 appliances.

■ The remote management port can auto-negotiate its link speed of up to 1 Gbps.

Note: If the IPMI is connected to a managed switch port, it is recommended that you configure the switch port to auto-negotiation.

■ If a firewall exists between the appliance and the remote devices that manage

an appliance (like a laptop computer), open the following ports:

SSH22

HTTP80

SNMP162

HTTPS443

19Preparing for hardware installation

KVM623

RMM ISO/CD5120

RMM floppy5123

CD5124

SSL5127

KVM CLI5900

RMM CLI7578

SSL7582

Note: If you have a private internal network, remember to configure the settings accordingly in your network address translation (NAT).

■ The remote management port must be configured as a DHCP or static address.

Page 20

Chapter

Installing hardware into racks

This chapter includes the following topics:

■ Precautions - heavy equipment

■ Installing the 3U16 storage shelf guide rails

■ Installing the 3U16 Storage Shelf into a rack

■ Installing the appliance guide rails

■ Installing the appliance into a rack

Precautions - heavy equipment

Warning: Inappropriate handling of NetBackup components can result in serious

injury, equipment damage, or both. Use appropriate practices, techniques, and tools when handling these components.

The heaviest devices in any equipment rack should be installed in the bottom of the rack. If heavy devices are installed at the top of the rack, the rack may tip over. Injury to personnel and damage to equipment is very possible. The storage shelf is heavier than the appliance. Therefore, you must install the storage shelf in the bottom of the rack. Install the appliance higher in the rack than the storage shelves. Refer to the following section for weights and dimensions of the hardware.

See “3U16 storage shelf weights and dimensions” on page 14.

Page 21

Installing the 3U16 storage shelf guide rails

The 3U16 storage shelf is shipped with left and right mounting rails. These rails install in a standard 19-inch rack. The front plates of the rails are marked left and right. Two-inch lips on the bottoms of the rails provide a shelf on which the storage system sits. Extenders that are built into the rails let you adjust the rails for the depth of the rack.

Caution: Due to the weight of the units, Veritas recommends that storage shelves be installed at or near the bottom of the rack.

Requirements

■ 19-inch equipment rack

■ Available 3U slot

■ Six M5 screws (provided)

■ Six cage nuts (provided)

■ Number 2 Phillips screwdriver

21Installing hardware into racks

■ Flashlight

Page 22

Installing the 3U16 storage shelf guide rails

To install the 3U16 storage shelf guide rails

Determine the installation positions of the guide rails in the rack.

This list describes the components in the diagram.

DescriptionNumber

22Installing hardware into racks

Locate the left mounting rail in the box in which the 3U16 storage shelf is

Location of a screw on the rear of the storage shelf handle. Insert the screw here to connect the bottom of the rail to the rack. The shelf sits on the ledge of the rail.

Location of a second screw to hold the storage shelf to the rack.2

shipped. The mounting plate at the front end of the rail is marked Front Left.

Install snap-in cage nuts in the rack as follows:

■ Locate the M5 snap-in cage nuts in the package in which the storage shelf

was sent.

■ Identify the bottom third of the 3U section in the front and back of the rack

where you want to install the storage shelf.

Note: The mounting rails are 1U high. The holes that are used to secure the rail in the rack are in the middle of that height.

■ From the inside of the rack, insert snap-in cage nuts in cutouts in the front

and back where you want to install the mounting rail. Make sure that the nuts are installed at the same level.

Orient the left mounting rail so that the lip is at the bottom and on the inside of

the rack. You can adjust the length of the rail to fit the depth of the rack.

Note: The lip on the rail that supports the 3U16 storage shelf must be on the

inside of the rack and at the bottom of the rail.

Page 23

Installing the 3U16 Storage Shelf into a rack

Align the screw holes in the rail with the snap-in cage nut that you installed in

the rack.

Insert M5 screws and tighten. Screws are shipped with the unit.

Repeat Steps 1 through 6 for the right mounting rail. Be sure that rails are

installed at the same height.

Installing the 3U16 Storage Shelf into a rack

Caution: Due to the weight of the units, Veritas recommends that storage shelves

be installed at or near the bottom of the rack.

Warning: A Storage Shelf weighs about 71.7 lbs (32.5 kg). Use appropriate practices, techniques, and tools when handling these components.

To install the Storage Shelf into a rack

Verify that the guide rails are properly installed and securely fastened in the

rack.

Insert snap-in cage nuts in cutouts on both sides of the front of the rack to

secure the storage shelf. The snap-in cage nuts must align with through-holes

in top third of each storage shelf when the storage shelf is installed.

23Installing hardware into racks

Slide the storage shelf along the mounting rails into the rack cabinet.

Insert M5 screws in the through-holes in the ears of the front panel and tighten.

The through-holes must align with the snap-in cage nuts installed earlier.

See “Installing the appliance guide rails” on page 23.

Installing the appliance guide rails

Before you install the devices in a rack:

■ Determine the installation positions of the guide rails in the rack.

Page 24

Installing the appliance guide rails

This list describes the components of the drawing.

DescriptionNumber

Captive screw that connects the appliance to the rack.1

Blue peg that connects the rail bottom to the rack.2

Empty (no screws or pegs).3

Silver peg that connects the rail top to the rack.4

24Installing hardware into racks

The silver peg is on the top of each rail. The blue peg is on the bottom of each rail. The blue peg and the square silver peg snap into the rack without screws or cage nuts.

To install the rack rails

Identify the one RU on each side of the rack where you plan to install the rails.

Verify that there is one complete RU available under the RU used for rail

installation.

Page 25

Installing the appliance into a rack

Locate the left rail, with the L at the front end. The L faces the left side wall of

the rack, not the center of the rack.

Guide the rail into the two holes in the one RU that you selected.

Hook the silver peg on the front of the rail into the top hole in the RU.

Snap the blue peg on the front of the rail into the bottom hole in the RU.

Repeat steps 3 to 6 for the rail on the right side of the rack.

25Installing hardware into racks

Verify that both rails are parallel and fastened securely.

See “Installing the appliance into a rack” on page 25.

Installing the appliance into a rack

The appliance should be installed above any storage shelves. This configuration allows proper weighting of the rack.

Page 26

Installing the appliance into a rack

To install the NetBackup appliance into a rack

Verify that the guide rails are properly installed and securely fastened.

Insert two snap-in screw locks into the rack immediately underneath the guide

rails.

These locks secure the appliance when it is fully installed into the rack.

Pull out both the rail extenders as far as they can easily and safely extend.

The release button should click when the rails have been fully extended.

Warning: The appliance weighs at least 52 lbs (23.58 kg). Use at least two

people to lift or move the appliance.

Lift the appliance with the rear panel facing towards the rear of the rack.

Tilt the device down towards the back of the rack.

Insert the two rear "standoff" pegs extending from the side of the device into

the rail slots at the back of the rail extenders.

Slowly drop the front of the device into the rail slots at the front of the rail

extenders. A peg in the middle and a peg at the front of the device fit into the

rail slots.

Lift up on the guide rail release buttons and push the device into the rack.

Fasten the appliance to the rack with the two screws that are attached to the

device. Screw them into the snap-in cage nuts previously attached to the rack

in the correct position.

See “About the cables” on page 27.

26Installing hardware into racks

Page 27

Cables

Chapter

This chapter includes the following topics:

■ About the cables

■ Connecting the VGA cable

■ Connecting the network cables

■ Connecting the appliance to one or more 3U16 storage shelves

■ Connecting the small form-factor pluggable (SFP+) transceivers

■ Connecting the power cables

About the cables

The NetBackup appliances and storage devices use the following cables.

Cables shipped with the product:

■ Power Distribution Unit (PDU) cords for connecting the devices to main AC

power source. Most NetBackup appliances and storage shelves ship with two PDU compatible

cords (C13-C14). Other power cables ship to limited, specified, countries.

■ SAS2 cables to connect the appliance to a 3U16 storage shelf and to connect

3U16 storage shelves to each other.

■ SAS2-to-SAS3 cables to connect the appliance to a 2U12 storage shelf.

■ SAS3 cables to connect 2U12 storage shelfs to each other.

Cables which the customer must provide:

■ 1 Gb/s network cables

■ 10 Gb/s network cables

Page 28

■ Fibre Channel cables for client and device connections

NIC2/ ETH1

NIC1/ ETH0

NIC3/ ETH2

NIC4/ ETH3

IPMI

NIC5/ ETH4

NIC6/ ETH5

■ PS/2 to USB adapter cable

■ KVM cable

Connecting the VGA cable

When the appliance is initialized, a monitor can be connected to the Video Graphics Array (VGA). You can attach a keyboard to the USB port. Alternatively, you can connect the VGA to a Keyboard Video Mouse (KVM) adapter or switch.

To connect the VGA Cable

Insert the connector of a VGA (DB15) cable into the video port on the rear

panel of the NetBackup appliance.

See “Appliance rear panel” on page 9.

Connect the other end of the cable directly to a monitor, or to a KVM adapter,

or KVM switch.

Connecting the VGA cable

28Cables

Connecting the network cables

The networking ports are accessed on the rear panel of the appliance. The following picture shows the layout of the network ports. It includes the four 1 Gb Ethernet ports on the left and the two 10 Gb Ethernet ports on the right. The remote management (IPMI) port is located to the left of the 10 Gb Ethernet ports.

By default, NIC1 (eth0) is factory set to IP address 192.168.229.233. This private network address is reserved to provide a direct connection from a laptop to perform

Page 29

Connecting the appliance to one or more 3U16 storage shelves

the initial configuration. Once the initial configuration has been completed you can connect NIC1 (eth0) to an administrative network.

Ethernet ports NIC2/eth1, NIC3/eth2, NIC4/eth3, NIC5/eth4, and NIC6/eth5 can be connected to public networks.

See “Connecting the small form-factor pluggable (SFP+) transceivers” on page 33.

Connecting the appliance to one or more 3U16 storage shelves

SAS2 cables must be used to connect the appliance with one or more 3U16 storage shelves.

The first 3U16 storage shelf is connected to the SAS RAID ports in the appliance PCIe RAID card. The SAS_IN ports on the 3U16 storage shelf must connect to the SAS RAID ports in the appliance.

Each 3U16 storage shelf has two sets of SAS-2 ports with one set in each I/O module. Each set of ports has one SAS_IN port and one SAS_OUT port.

29Cables

To connect the SAS2 cables

Connect a SAS2 cable to each of the two ports marked "SAS_IN" on the 3U16

storage shelf.

Connect the other end of each SAS2 cable to a SAS port on the PCIe RAID

card in the appliance.

Page 30

Connecting the appliance to one or more 3U16 storage shelves

For more than one 3U16 storage shelf, connect the SAS_OUT ports in the first

3U16 shelf to the SAS_IN ports in the second 3U16 shelf.

Connect the SAS_OUT ports on the second 3U16 storage shelf to the SAS_IN

ports on the next storage shelf.

Connect the SAS_OUT ports of each 3U16 storage shelf to the SAS_IN ports

on the next 3U16 storage shelf.

Do not connect the SAS_OUT ports of the last 3U16 storage shelf to any device.

30Cables

Table 4-1

Appliance and 3U16 storage shelf components

FeatureNumbers

SAS RAID PCIe card1

Page 31

Connecting the appliance to one or more 3U16 storage shelves

31Cables

Table 4-1

Appliance and 3U16 storage shelf components (continued)

FeatureNumbers

SAS2 cables2

3U16 storage shelves3

The following diagram shows a NetBackup 5230 appliance that is attached to the maximum number of four 3U16 storage shelves.

Page 32

Connecting the appliance to one or more 3U16 storage shelves

32Cables

See “Connecting the power cables” on page 34.

Page 33

Connecting the small form-factor pluggable (SFP+) transceivers

The NetBackup appliance requires an SFP Fibre Channel adapter to be plugged into the Fibre Channel ports if the appliance uses a Fibre Channel plug-in. The adapter allows usage of optical and copper Fibre Channel cables.

The NetBackup appliance supports Fibre Channel (FC) tape out PCIe add-in cards. The cards connect to other devices through fiber optic cables.

The fiber optic cables require Small Form-factor Pluggable (SFP+) transceivers. The diagram shows the SFP (1) and the fiber optic cable which is attached to it (2).

Warning: The laser beams of an optical interface board or inside an optical fibre can cause eye damage. Do not look directly into the transceiver or point the transceiver at another person's eyes.

33Cables

When connecting optical fibers, note the following:

■ An optical transceiver is electrostatically sensitive and it should be placed in an

ESD-preventive and dust-proof environment for transportation, storage, and use.

■ Optical fibers and optical transceivers not in use must be protected with dust

caps seated properly on the connectors. If the optical transceiver is contaminated, carefully clean the optical interface.

■ Keep the surface of all optical connectors clean and free from scratches.

■ Do not squeeze, distort, fold, or repair an optical fiber.

■ Do not bend the optical fiber into a circle with a radius less than 5 cm. Otherwise,

the optical fiber may be damaged, which reduces the system performance or causes data loss.

To connect optical fibers

Put on proper ESD-preventive gloves or wrist straps.

Take the cap of the optical transceiver out of the interface of the tape out card

(two-port 8 Gb FC HBA).

Page 34

Remove an optical fiber from its packaging.

Remove the caps of the optical connectors.

Plug an optical connector into the interface of the card.

Ensure that the optical connector is securely inserted into the optical transceiver.

Connect the other optical connector of the optical fiber to a Fibre Channel

switch.

See “About the cables” on page 27.

Connecting the power cables

Caution: The equipment should be completely installed and all network cables

should be connected before any devices are connected to power sources.

The rear panel of the appliance has two power modules. Each module requires a separate AC power cable or PDU cord. Connect one end of the cable or cord to a power module. Then, plug the other end into a 110 VAC or a 220 VAC socket.

Connecting the power cables

34Cables

The rear panel of the 3U16 storage shelf also has two power modules. Each module requires a separate AC power cable or PDU cord. Connect each module to a 110 VAC or a 220 VAC socket.

Page 35

Chapter

Verifying hardware operation and configuring IPMI

This chapter includes the following topics:

■ Hardware verification

■ Turning on the storage shelves

■ Turning on the appliance

■ Configuring the IPMI from the NetBackup Appliance Shell Menu

■ Accessing and using the Veritas Remote Management interface

Hardware verification

Check the information in Table 5-1 after the hardware installation and cable connections are complete, but before the devices are turned on.

Note: Do not attach external devices, such as tape drives or SAN clients, to the appliance until this process has been completed.

Warning: Confirm that all power to the devices is turned off to prevent personnel injuries and to prevent damage to the devices.

Verify that the devices and cables are installed correctly. The following table provides instructions for checking the device installation.

Page 36

Turning on the storage shelves

36Verifying hardware operation and configuring IPMI

Table 5-1

storage shelves

appliance

AC power cables

Installation confirmation

The storage shelves are installed securely in the lowest portion of the rack cabinet.

The appliance is installed securely in the rack cabinet, above any storage shelves.

The AC power cables of the appliance and all storage shelves are connected to the power modules and the AC power supply.

Turning on the storage shelves

These steps should be followed in the given order when turning on the devices for the first time.

Caution: You must turn on each storage shelf before you turn on the appliance. When the storage shelves have initialized, proceed to turn on the appliance.

Incorrect installationCorrect installationComponent

The storage shelves are insecurely mounted or mounted too high within the rack cabinet.

The appliance is insecurely mounted or mounted too high within the rack cabinet.

Only one power cable is connected to the device.

Note: In this release, when you turn on a new storage shelf, a “foreign configuration” AutoSupport alert with UMI code V-475-100-1004 is generated for each storage disk in the shelf. You can safely ignore these alerts.

If you connect the storage shelf during initial configuration, the alerts are cleared when initial configuration is complete.

If you connect the storage shelf after initial configuration, the alerts are cleared when you run the storage scan as part of installation. In this case, the NetBackup Appliance Web Console and the NetBackup Appliance Shell Menu may show incorrect data for the storage shelf for approximately five minutes after installation is complete.

To turn on the 3U16 storage shelves

Connect both AC power connectors of each storage shelf to two main AC

power supply outlets or PDU connections.

Identify the storage shelf that is farthest from the appliance.

Page 37

Turning on the storage shelves

Turn on both power switches.

On the front panel of the storage shelf check the system LEDs.

DescriptionStateSystem LEDs

37Verifying hardware operation and configuring IPMI

Power (1)

Global enclosure

status (2)

I/O Module 1

activity (4)

I/O Module 2

activity (5)

Heartbeat (6)

Not lit

Solid green

Not lit

Solid green

Amber

Red

Not lit

Flashes green

Not lit

Flashes green

Not lit

Flashes green

Off

One power supply offline

Both power supplies offline

N/AN/AReserved (3)

No activity

Activity

No activity

Activity

System off

Normal operation

Page 38

Check the disk drive LEDs.

Turning on the storage shelves

38Verifying hardware operation and configuring IPMI

DescriptionStateDisk drive LEDs

Disk status (1)

Power/activity (2)

Make sure that the disk status and activity LEDs on each disk drive are green.

Green

Amber

Green

Amber

Normal operation

Abnormal or no operation

Normal operation

Abnormal or no operation

If they are not green, contact Veritas Technical Support.

Page 39

Turning on the storage shelves

Verify that the LEDs on the rear panel of the storage shelf show correct

operation.

DetailsElementNumber

Not lit - no link availableSAS_IN port LED1

Solid green - link available

Flashes green - activity

Red - power supply failure

39Verifying hardware operation and configuring IPMI

Connected to the applianceSAS_IN port2

Connected to a second storage shelf, if usedSAS_OUT port3

Not lit - no link availableSAS_OUT port LED4

Solid green - link available

Flashes green - activity

Red - power supply failure

Not lit - offI/O module LED5

Solid green - ready (optimal)

Flashes green - N/A

Red - starting up

Not lit - power is not detectedPower supply LED6

Solid green - power is ok

Flashes green - power supply is not turned on

Red - power cannot be turned on

Page 40

Note: When the 3U16 storage shelf starts, the primary I/O module (on the left

side of the rear panel) starts first. Its LED turns green a few seconds after the

start. The LED of the secondary I/O module (on the right of the rear panel)

starts after the primary module is operational.

Repeat this procedure for all storage shelves.

See “Turning on the appliance ” on page 40.

Turning on the appliance

All devices must be correctly installed and all cables must be connected properly.

When turning on the hardware, do not remove or handle any disks, optical fibers, or network cables. Otherwise, data may be lost and equipment may be damaged.

To turn on the appliance

Connect both AC power connectors on the rear panel of the appliance to two

main AC power supply outlets.

Attach a monitor to the VGA plug, and a keyboard to one of the USB ports. If

a KVM switch is available, attach both the monitor and keyboard to the switch,

and plug the switch into the VGA.

Verify that each storage shelf has been turned on and is running properly.

Turn on the appliance, using the power button which is located on the right

side of the front panel.

Turning on the appliance

40Verifying hardware operation and configuring IPMI

Determine if the appliance is running properly.

■ Check the Status LED (1), and Activity (2) LED on the installed disk drives

on the front panel.

Page 41

Turning on the appliance

The Status LED (1) should not be lit. The following indications are possible:

■ A solid, amber, LED indicates a disk fault.

■ A blinking, amber, LED indicates that a RAID rebuild is in progress.

The Activity LED (2) indicates the following:

■ The LED is not lit when the disk has spun down, although power is on.

■ The LED is solid green when there is no disk activity, although power

is on.

■ The LED blinks green when the disk spins up.

■ The LED blinks green occasionally when commands are processed.

■ Review all LEDs on the front control panel.

41Verifying hardware operation and configuring IPMI

LED descriptionNumber

AC power button with integrated LED1

Hard drive activity2

ID button with integrated LED3

Page 42

Configuring the IPMI from the NetBackup Appliance Shell Menu

LED descriptionNumber

Cold reset button (instantly restarts the appliance)4

NIC4/eth3 activity5

NIC3/eth2 activity6

42Verifying hardware operation and configuring IPMI

■ Check the power supply module LEDs on the rear panel. Each module has

NMI button (This button triggers a non-maskable interrupt. All server data is lost.)

NIC1/eth0 activity8

NIC2/eth1 activity9

Status10

one LED.

Configuring the IPMI from the NetBackup Appliance Shell Menu

This section explains how to configure IPMI from the NetBackup Appliance Shell Menu.

Before starting the IPMI configuration, obtain the following information for the appliance for which you want to configure the IPMI:

IP address

Subnet mask

Gateway IP address

IP address for the remote management port so that the default static IP address of the remote management port can be changed.

Enable connectivity between your network computer and the remote management port.

Page 43

Configuring the IPMI from the NetBackup Appliance Shell Menu

The defaults for the remote management port are:

■ IP Address: 192.168.0.10

■ Subnet Mask: 255.255.255.0

Also review the following section on the IPMI prerequisites.

See “Prerequisites for IPMI configuration” on page 19.

To configure the IPMI port by using a keyboard and monitor

Connect the following components to the appropriate ports on the rear panel

of the appliance:

■ A standard video cable between the VGA (Video Graphics Array) port and

a computer monitor.

■ A USB keyboard to a USB port on the appliance.

Verify that the appliance is turned on.

Once the startup process is complete, a login prompt appears.

Enter the username and password for the appliance. By default, the user name

is admin and the password is P@ssw0rd where 0 is the number zero.

43Verifying hardware operation and configuring IPMI

At the Main_Menu prompt, type Support to navigate to the Support menu.

From the Main_Menu > Support view, enter the following command to

configure the remote management port:

IPMI Network Configure <IPAddress> <Netmask> <GatewayIPAddress>

where IP address is the new IP address of the remote management port. The

Subnet mask and Gateway enable connectivity between your network computer

and the remote management port.

The remote management port must be configured as a DHCP or static address.

At any point in time, you can run the following command to see the IPMI network

details:

IPMI Network Show

Page 44

Accessing and using the Veritas Remote Management interface

Enter the following command if you want to add a new user to access the IPMI

sub-system. Note that this is an optional step.

IPMI User Add <User_Name>

At the New Password prompt, enter a password for the user.

The default user name is sysadmin. The default password is P@ssw0rd,

where 0 is the number zero.

At any point in time, you can run the following command to view the users who

can access the IPMI:

IPMI User List

Type Return to return to the Main_Menu prompt.

Use a Cat5 or a Cat6 cable to connect the remote management port to the

network.

Make sure you can reach the Veritas Remote Management Console over the

network by using the new address in a web browser.

The appliance is ready for initial configuration. See the NetBackup Appliance

Initial Configuration Guide for the appropriate platform for information about

initial configuration requirements and procedures.

44Verifying hardware operation and configuring IPMI

Note: Once the initial configuration has been completed, you can connect NIC1

(eth0) to an administrative network that does not provide any backup data

transfer.

Accessing and using the Veritas Remote Management interface

The IPMI web interface is known as Veritas Remote Management interface. You can use Veritas Remote Management interface to log on to the NetBackup Appliance Shell Menu.

Page 45

Accessing and using the Veritas Remote Management interface

Note: Alert configuration is not supported using the Veritas Remote Management interface. Alert configuration is supported from either the Settings > Notification > Alert Configuration menu in the NetBackup Appliance Web Console or the Settings > Alerts command view in the NetBackup Appliance Shell Menu. For

details, see the Settings > Notifications > Alert Configuration section in the NetBackup Appliance Administrator’s Guide or the Main > Settings > Alerts view commands section in the NetBackup Appliance Commands Reference Guide.

Before you use the Remote Management interface, the following prerequisites must be met:

■ The Remote Management interface must first be configured using the NetBackup

Appliance Shell Menu.

■ At least one power cable must be connected to a functioning power source.

■ At least one user must be enabled to use the LAN channel(s).

To access and use the IPMI web interface from a remote computer

Log on to a remote computer in the network and open a supported Windows

browser.

Enter the remote management port IP address that is assigned to the remote

management port. The following page appears:

45Verifying hardware operation and configuring IPMI

Enter your login information. The default user name is sysadmin. The default

password is P@ssw0rd, where 0 is the number zero.

Click Login.

Page 46

Accessing and using the Veritas Remote Management interface

The Remote Control section lets you remotely monitor and control the server.

Click Launch Console under the Console Redirection tab to launch the

appliance NetBackup Appliance Shell Menu.

The following figure shows the interface for a 5220, 5230, or a 5330 appliance.

46Verifying hardware operation and configuring IPMI

Page 47

Accessing and using the Veritas Remote Management interface

A JViewer application opens that enables you to remotely monitor and control

the appliance. This application requires Java Runtime Environment (JRE)

version 6.0 or later. Install Java (as needed).

Caution: Starting with Java 7 update 45, you may receive a security warning

when you launch the KVM remote console from the appliance IPMI port. The

warning states that you do not have proper permissions and prevents appliance

access from the IPMI port. For information about how to resolve this issue,

refer to the following document:

http://www.veritas.com/support/TECH212531

You can now access and log on to the NetBackup Appliance Shell Menu. Enter

the user name and password for the appliance.

By default, the user name admin has the password, P@ssw0rd where 0 is the

number zero.

47Verifying hardware operation and configuring IPMI

Page 48

Appendix

Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

This appendix includes the following topics:

■ About adding 3U16 storage shelves to an operational appliance

■ Shutting down the appliance

■ Preparing the appliance to install the additional hardware

■ Installing the additional memory

■ Installing the additional Maintenance-Free Backup Unit (MFBU)

■ Installing the external RAID controller card

■ Removing the protective film from the storage shelf

■ Installing 3U16 storage shelves into the rack

■ Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

■ Connecting the 3U16 storage shelf and appliance power cords

■ Turning on the hardware and verifying operation

Page 49

About adding 3U16 storage shelves to an operational appliance

Configurations

The NetBackup 5230 Appliance supports up to four storage shelves.

The following scenarios define the supported and unsupported configurations.

■ You can add up to four 3U16 shelves to a standalone NetBackup 5230 Appliance

that has no storage shelves attached.

■ You can add 2U12 storage shelves to an NetBackup 5230 Appliance that already

has at least one 3U16 shelf for a total of four shelves. In doing so, you must connect the 2U12 storage shelf to the last daisy-chained 3U16 storage shelf that is connected to the appliance.

For example, NetBackup 5230 Appliance + 3U16 24TB Storage Shelf + 3U16 24TB Storage Shelf + 3U16 36TB Storage Shelf + 2U12 49TB Storage Shelf.

In addition, attaching a 2U12 storage shelf to a 3U16 storage shelf requires a SAS3-to-SAS2 cable to connect the shelves. Finally, the SAS3 data transfer rate of the 2U12 storage shelf drops to match the SAS2 data transfer rate of the 3U16 storage shelf.

■ You cannot add additional storage shelves to an NetBackup 5230 Appliance

that already has four connected shelves.

49Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Note: Veritas does not support adding additional storage shelves to an existing system without first shutting down the NetBackup 5230 Appliance and all attached storage shelves.

See “Shutting down the appliance” on page 50.

Hardware requirements

A NetBackup 5230 Appliance that does not have storage shelves needs additional components to support the new storage shelves. The components in the NetBackup Expansion Storage Kit must be installed into the appliance. The appliance must be turned off during the installation.

Caution: Veritas service technicians must perform all tasks that involve the inside of the appliance chassis.

Note: When you add an additional storage shelf to an operational appliance, Veritas recommends that you schedule this task during low system activity.

Page 50

Shutting down the appliance

The Expansion Storage Kit contains the following components.

■ One external RAID controller PCIe card

■ Eight, 8Gb, Dual in-line memory modules (DIMMs)

■ One Maintenance Free super-cap Backup Module (MFBU) Kit

The procedures in this appendix explain the following tasks.

■ Turning off the appliance and removing it from the rack

■ Installing the Expansion Storage Kit components into the appliance

■ Installing one or more storage shelves into a rack

■ Connecting the appliance to the storage shelves

■ Connecting the storage shelf power cords

■ Turning on the storage shelves and verifying operation

■ Turning on the appliance and verifying operation

These tasks must be performed in the order that is provided in this appendix.

50Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Shutting down the appliance

This section describes how to perform a shutdown of the NetBackup 5230 Appliance. The process is designed to ensure an orderly system shutdown so that data is neither lost nor corrupted. Perform this procedure before you turn off the power switches on the unit.

Caution: Never turn off the appliance by using the power button on the control panel. Using the power button to turn off the appliance can cause data loss or corruption.

To shut down the NetBackup 5230 appliance

Use PuTTY to start an SSH session to access the NetBackup Appliance Shell

Menu on the appliance.

Note: You can also access the NetBackup Appliance Shell Menu using a KVM

or laptop with a remote terminal emulator.

At the appropriate prompt, enter the host name or IP address of the appliance.

The command-line interface, NetBackup Appliance Shell Menu, is launched.

Page 51

Preparing the appliance to install the additional hardware

At the login prompt, type admin and press Enter.

At the Password prompt, type the password that is assigned to the administrator

for this application. The default password is P@ssw0rd. The Main_Menu prompt

appears.

At the Main_Menu prompt, type support and press Enter. The Support prompt

appears.

At the Support prompt, type shutdown and press Enter.

Wait for the appliance to shut down gracefully. (About five minutes.)

Turn off the switches on the power supplies.

Preparing the appliance to install the additional hardware

Best practices recommend removing the appliance from the rack to access the inside of the chassis. Alternatively you can pull out the appliance on its rails. Be sure that the appliance and rack are stable.

To prepare the NetBackup 5230 appliance for the installation of the hardware

Verify that the appliance is turned off. Refer to this section as needed.

See “Shutting down the appliance” on page 50.

Disconnect the AC power cords and peripheral cables as applicable.

Slide the NetBackup 5230 appliance forward on the rails to the full extension.

51Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Caution: The unit weighs up to 65 lbs (29.5 kg). Make sure that sliding it forward

does not destabilize the rack.

Note: If it is necessary to remove the unit from the rack, place the unit on a

grounded, ESD protective surface.

Do the following to remove the chassis cover:

Page 52

Installing the additional memory

■ Put on a grounded ESD wrist strap or take other precautions against ESD

damage.

■ Remove the four screws (1) from the top of the chassis cover as shown in

the figure above.

■ Press the blue thumb grips (2) to release the locks and slide the cover back

0.5 inches (1.27 cm).

■ Lift the cover off the chassis and set it aside where it cannot be damaged.

52Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Installing the additional memory

Base NetBackup 5230 appliances are equipped with 64GB of memory in the form of Dual In-line Memory Modules (DIMMs). When a base unit is upgraded to use storage shelves, 64GB of additional memory must be installed.

To install the memory

Remove the air duct as follows:

Note: The air duct is the plexiglass cover behind the fan bulkhead as shown

in the following figure. The air duct has two blue latches attached.

Page 53

Installing the additional memory

■ Locate the two, blue latches (A) that secure the back end of the air duct to

the chassis. Push the latches in to release the air duct.

53Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

■ Lift the back edge of the air duct to disengage the two tabs from the fan

bulkhead (B).

Page 54

Installing the additional memory

■ Set the air duct aside in a safe location.

Obtain the DIMMs from the Expansion Storage Kit.

Locate the DIMM sockets next to the CPUs on the mainboard.

54Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

A blank card is installed in each memory socket that is not used.

Install the new DIMM cards in slots A2, B2, C2, D2, E2, F2, G2, and H2 as

follows:

■ In each slot that requires new memory, remove the blank DIMM card. Open

the retaining clips (A) at each end of the socket and remove the blank card.

Page 55

Installing the additional Maintenance-Free Backup Unit (MFBU)

■ Grasp a DIMM card by the edges and remove it from the anti-static package.

Do not touch the components or gold fingers on the card.

■ Position the DIMM card over a socket. Align the notch on the bottom edge

of the DIMM card with the key in the DIMM socket. (B)

■ Push the card straight down (C).

55Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

■ Slide the side retaining clips towards the card (D).

■ Verify that the retaining clips are inserted properly (E).

Installing the additional Maintenance-Free Backup Unit (MFBU)

The external controller card that supports the 3U16 storage shelves has a maintenance-free backup unit installed. To ensure that data is retained should the appliance lose power, an MFBU is shipped with the external controller.

To install the MFBU

Put on an ESD wrist strap or take other ESD precautions.

Remove the following components from the Expansion Storage Kit.

■ MFBU (battery)

Page 56

Installing the additional Maintenance-Free Backup Unit (MFBU)

■ MFBU case

■ MFBU cable

Insert the MFBU into the case. Do not damage or twist the wires that are

attached to the MFBU.

56Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

View the appliance from the front left side.

Locate the fan on the left side of the chassis.

Remove the air baffle that is located near the fans as needed.

Remove the fan on the far left.

Attach the separate MFBU cable to the connector on the MFBU. The other end

of the cable attaches to the external RAID card when it is installed.

Page 57

Installing the additional Maintenance-Free Backup Unit (MFBU)

Position the MFBU against the chassis side wall (1) and through the opening

in the fan bulk-head (2).

Align the tabs on the MFBU case with the mounting holes in the chassis.

57Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Slide the MFBU case towards the front of the appliance until the tabs engage

with the mounting holes.

Page 58

Installing the external RAID controller card

Route the MFBU cable along the side of the chassis towards the rear of the

appliance.

Proceed to the next section to install the external RAID PCIe card and to

connect it to the MFBU cable.

See “Installing the external RAID controller card” on page 58.

58Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Installing the external RAID controller card

This section describes how to install the external controller card.

To install the RAID controller card

Put on an ESD wrist strap or take other ESD precautions.

Locate PCIe riser assembly 2 slot 1. Riser 2 is located next to the power supply.

Page 59

Installing the external RAID controller card

Remove the PCIe riser assembly as follows.

■ Disengage the two hooks (1) from the chassis slots (2) that secure the riser

2 assembly to the chassis.

59Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

■ Grasp the riser assembly with both hands. With firm even pressure lift it

out of the connector on the mainboard.

■ Slot 1 is on the bottom of the riser. Remove the screw that secures slot 1

to the riser assembly.

■ Remove the metal cover plate from slot 1.

Remove the RAID controller card from the Expansion Storage Kit.

Page 60

Installing the external RAID controller card

Align the edge connector on the card with the bottom PCIe-card socket (or slot

1). The edge connector is keyed to install one way only.

Firmly and evenly insert the card in the socket.

Use the screw you removed earlier to secure the RAID controller card in the

PCIe riser assembly.

Connect the cable on the MFBU to the separate cable from the kit.

60Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Page 61

Installing the external RAID controller card

Connect the MFBU cable to the rear of the RAID controller card.

Reinstall the riser into the chassis.

61Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

■ Insert the hooks on the riser (1) into the slots on the chassis (2).

■ Firmly push down on edges of the assembly to engage the mainboard

connector with the riser.

Replace the air duct as follows:

Page 62

Installing the external RAID controller card

■ Align the two latches at the back of the air duct (A) behind the fans. Press

the latches in to secure them in the tabs.

■ Lower the front edge of the air duct to engage the two side tabs (B).

62Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Replace the chassis cover as follows.

■ Align the cover with the edge along the top of the chassis.

■ Place the cover on the chassis so that there is about 1.5 inches of overhang.

■ Use the blue tabs (1) to slide the cover forward until the cover slides into

place.

Page 63

Removing the protective film from the storage shelf

■ Insert the four screws (2) and secure.

Reinstall the appliance into the rack as needed.

■ Toward the rear of the chassis, locate the levers in the extensions on both

sides of the appliance.

■ Push up and hold the levers to release the extension locking mechanism.

■ Slide the appliance into the rack. Do not force the appliance into the rack.

■ If you disconnected the data cables, reconnect them according to the labels

you placed on them earlier.

Removing the protective film from the storage shelf

The 3U16 storage shelf ships with a clear, protective film on the top, bottom, and sides of the chassis. You need to remove the film before you install the storage shelf into the rack. The storage shelf does not install properly if the film is not removed. The front panel and the rear panel do not include any film.

63Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Warning: Make sure that another person is available to help lift the storage shelf.

To remove the protective film

Peel the protective film from the top and the sides of the storage shelf.

Lift up one end of the storage shelf and peel the film from the bottom of the

chassis.

When approximately half of the film is removed, lift the other end of the storage

shelf and remove the remaining film.

Installing 3U16 storage shelves into the rack

Precautions - heavy equipment

Warning: Inappropriate handling of NetBackup components can result in serious

injury, equipment damage, or both. Use appropriate practices, techniques, and tools when handling these components.

The heaviest devices in any equipment rack should be installed in the bottom of the rack. If heavy devices are installed at the top of the rack, the rack may tip over.

Page 64

Installing 3U16 storage shelves into the rack

Injury to personnel and damage to equipment is very possible. The storage shelf is heavier than the appliance. Therefore, you must install the storage shelf in the bottom of the rack. Install the appliance higher in the rack than the storage shelves.

Storage shelf weight and dimensions:

■ Weight: 32.5 kg (71.7 lbs)

■ Height: 13.1 cm (5.15”)

■ Width: 44.7 cm (17.6”)

■ Depth: 56.1 cm (22.1”)

Installing the 3U16 storage shelf rails

Caution: Due to the weight of the units, Veritas recommends that storage shelves be installed at or near the bottom of the rack.

64Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Requirements

■ 19-inch equipment rack

■ Available 3U slot

■ Six M5 screws (provided)

■ Six cage nuts (provided)

■ Number 2 Phillips screwdriver

■ Flashlight

To install the 3U16 storage shelf guide rails

Determine the installation positions of the guide rails in the rack.

Page 65

Installing 3U16 storage shelves into the rack

This list describes the numbered components in the diagram.

■ 1 - Location of a screw on the rear of the storage shelf handle. Insert the

screw here to connect the bottom of the rail to the rack. The shelf sits on the ledge of the rail.

■ 2 - Location of a second screw to hold the storage shelf to the rack.

Locate the left mounting rail in the box in which the 3U16 storage shelf is

shipped. The mounting plate at the front end of the rail is marked Front Left.

Install snap-in cage nuts in the rack as follows:

■ Locate the M5 snap-in cage nuts in the package in which the storage shelf

was sent.

■ Identify the bottom third of the 3U section in the front and back of the rack

where you want to install the storage shelf.

Note: The mounting rails are 1U high. The holes that are used to secure the rail in the rack are in the middle of that height.

■ From the inside of the rack, insert snap-in cage nuts in cutouts in the front

and back where you want to install the mounting rail. Make sure that the nuts are installed at the same level.

65Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Orient the left mounting rail so that the lip is at the bottom and on the inside of

the rack. You can adjust the length of the rail to fit the depth of the rack.

Note: The lip on the rail that supports the 3U16 storage shelf must be on the

inside of the rack and at the bottom of the rail.

Align the screw holes in the rail with the snap-in cage nut that you installed in

the rack

Insert M5 screws and tighten. Screws are shipped with the unit.

Repeat these steps for the right rail. Be sure that rails are installed at the same

height.

Installing the 3U16 Storage Shelf into a rack

Caution: Due to the weight of the units, Veritas recommends that storage shelves

be installed at or near the bottom of the rack.

Page 66

Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

Warning: A 3U16 storage shelf weighs about 71.7 lbs (32.5 kg). Use appropriate

practices, techniques, and tools when handling these components to prevent harm to personnel and equipment.

To install the storage shelf into a rack

Verify that the guide rails are properly installed and securely fastened in the

rack.

Insert snap-in cage nuts in cutouts on both sides of the front of the rack to

secure the storage shelf. The snap-in cage nuts must align with through-holes

in top third of each storage shelf when the storage shelf is installed.

Slide the storage shelf along the mounting rails into the rack cabinet.

Insert M5 screws in the through-holes in the ears of the front panel and tighten.

The through-holes must align with the snap-in cage nuts installed earlier.

66Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

Connecting a 3U16 shelf to an appliance that does not have any shelves

This section describes how to connect the SAS2 cables between the NetBackup 5230 appliance and the first 3U16 storage shelf.

To connect a single 3U16 storage shelf to an appliance

Obtain the two SAS2 cables that ship with the 3U16 storage shelf.

Locate the RAID controller in slot 1 of the appliance. The controller has two

SAS2 ports.

Page 67

SAS2 cable

Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

If a RAID controller card is not installed it and other components of the

Expansion Storage Kit must be installed. A Veritas-authorized field technician

performs the installation.

Use the following diagram as a reference.

67Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Connect one end of a SAS2 cable to the right-hand port on the RAID controller.

Page 68

Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

Locate the storage shelf I/O module that is on the same side as the RAID

controller connector into which you connected the SAS2 cable. The I/O module

is located above the power supply and fans.

Plug the other end of the SAS2 cable into the SAS_IN port in the I/O module.

68Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Plug one end of the second SAS2 cable into the second connector in the RAID

controller.

Plug the other end of the second SAS2 cable into the second I/O module

SAS_IN port.

You can connect up to four storage shelves to the appliance. Refer to the following section for instructions.

Connecting additional 3U16 storage shelves

This section describes how to connect additional 3U16 storage shelves. You can connect up to four storage shelves to one NetBackup 5230 Appliance.

Refer to the following diagrams as needed. Detailed instructions are provided after the diagrams.

Page 69

SAS2 cable

Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

69Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Page 70

SAS2 cable

Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

70Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Page 71

SAS2 cable

Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

71Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Page 72

Connecting the 3U16 storage shelf and appliance power cords

To connect additional 3U16 storage shelves

Locate the two SAS2 cables that are shipped with the 3U16 storage shelf.

Locate the SAS_IN and SAS_OUT ports on both I/O modules on the rear of

the storage shelf.

72Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Locate the left I/O module of the 3U16 storage shelf that is connected to the

appliance.

Plug one end of a SAS2 cable into the SAS_OUT port in that I/O module.

Connect the other end of the SAS2 cable to the SAS_IN port in the left I/O

module in the additional storage shelf.

Plug one end of another SAS2 cable into the SAS_OUT port in the right I/O

module of the storage shelf that is connected to the appliance.

Connect the other end of the SAS2 cable to the SAS_IN port in the right I/O

module in the additional storage shelf.

Connecting the 3U16 storage shelf and appliance power cords

Each appliance and each storage shelf contain two AC power supplies. To ensure power redundancy, connect the power supplies on each component to separate AC power sources.

Page 73

Connecting the 3U16 storage shelf and appliance power cords

Caution: Do not turn on the power to any components while connecting the power

cords. The components must be turned on in a specific sequence to ensure correct communication.

To connect the power cables

Verify that the AC power supply input for the appliance and for the storage

shelf is within one of these ranges.

■ 100 - 127 VAC at 50/60 Hz

■ 200 - 240 VAC at 50/60 Hz

For each shelf, obtain two power cords that are appropriate for your region and

equipment.

Locate the power sockets in the shelf.

73Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Connect one cable between each socket and a socket on the Power Distribution

Unit (PDU) for your rack.

Note: The following steps apply if you removed the appliance from the rack to

install additional components.

Obtain two power cords for your appliance.

Page 74

Turning on the hardware and verifying operation

Locate the power sockets in the appliance.

Connect one cable between each socket and a socket on the Power Distribution

Unit (PDU) for your rack.

Turning on the hardware and verifying operation

If you have turned off your appliance you must wait to turn it on again. The appliance and the attached storage shelves must be turned on in a specific order. If the hardware is not turned on correctly the appliance RAID controller may not recognize some storage units.

If you have turned off your appliance you can begin turning on storage shelves. Use the following procedure to turn on the storage shelves in the required order.

To turn on the 3U16 storage shelves

Start with the storage shelf that is farthest in distance from the appliance.

Flip on the power switches on each power supply on the rear of the shelf.

74Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Page 75

Turning on the hardware and verifying operation

Verify that the power LED on each power module is green.

Locate the LEDs on each I/O module.

75Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

The following list describes the I/O module LED states.

■ Not lit - off

■ Solid green - ready (optimal)

■ Flashes green - N/A

■ Red - starting up

Page 76

Turning on the hardware and verifying operation

Move to the front of the storage shelf to check the system LEDs.

DescriptionStateSystem LEDs

76Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

1 - Power

2 - Global enclosure status

4 - I/O Module 1

5 - I/O Module 2

6 - Heartbeat

When all of the storage shelves are operational, turn on the appliance if needed.

Not lit

Solid green

Not lit

Solid green

Amber

Red

Not lit

Flashes green

Not lit

Flashes green

Not lit

Flashes green

Off

One power supply offline

Both power supplies offline

N/AN/A3 - Reserved (N/A)

No activity

Activity

No activity

Activity

System off

Normal operation

Page 77

Turning on the hardware and verifying operation

To turn on the appliance

Connect both AC power connectors on the rear panel of the appliance to two

main AC power supply outlets.

Turn on the appliance, using the power button which is located on the right

side of the front panel.

77Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Determine if the appliance is running properly.

■ Check the Status LED (1), and Activity (2) LED on the installed disk drives

on the front panel.

The Status LED (1) should not be lit. The following indications are possible:

■ A solid, amber, LED indicates a disk fault.

■ A blinking, amber, LED indicates that a RAID rebuild is in progress.

The Activity LED (2) indicates the following:

■ The LED is not lit when the disk has spun down, although power is on.

■ The LED is solid green when there is no disk activity, although power is on.

■ The LED blinks green when the disk spins up.

■ The LED blinks green occasionally when commands are processed.

Page 78

Turning on the hardware and verifying operation

Review all LEDs on the front control panel.

LED descriptionNumber

AC power button with integrated LED1

78Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Hard drive activity2

ID button with integrated LED3

Cold reset button (instantly restarts the appliance)4

NIC4/eth3 activity5

NIC3/eth2 activity6

NMI button (This button triggers a non-maskable interrupt. All server data is lost.)

NIC1/eth0 activity8

NIC2/eth1 activity9

Status10

Page 79

Turning on the hardware and verifying operation

Check the power supply module LEDs on the rear panel. Each module has

one LED.

79Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance

Page 80

Appendix

Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

This appendix includes the following topics:

■ About adding 2U12 storage shelves to an operational appliance

■ Shutting down the appliance

■ Preparing the appliance to install the additional hardware

■ Installing the additional memory

■ Installing the additional Maintenance Free Backup Unit (MFBU)

■ Installing the external RAID controller card

■ Installing 2U12 storage shelves into the rack

■ Connecting the 2U12 shelves to an appliance or other storage shelves

■ Connecting the 2U12 storage shelf and appliance power cords

■ Turning on the hardware and verifying operation

Page 81

About adding 2U12 storage shelves to an operational appliance

The NetBackup 5230 Appliance supports up to four storage shelves. The following scenarios define the supported and unsupported configurations.

Configurations

The following scenarios define the supported and unsupported configurations.

■ You can add up to four 2U12 shelves to a standalone NetBackup 5230 Appliance

that has no storage shelves attached.

■ You can add 2U12 shelves to an appliance that already has at least one 3U16

shelf for a total of four shelves. In doing so, you must connect the 2U12 storage shelf to the last daisy-chained 3U16 storage shelf that is connected to the appliance.

For example, NetBackup 5230 Appliance + 3U16 24TB Storage Shelf + 3U16 24TB Storage Shelf + 3U16 36TB Storage Shelf + 2U12 49TB Storage Shelf.

■ You cannot add any storage shelves to an appliance that already has four

connected shelves.

81Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

Note: Veritas does not support adding additional storage shelves to an existing system without first shutting down the NetBackup 5230 Appliance and all attached storage shelves.

See “Shutting down the appliance” on page 85.

Software requirements

NetBackup 5230 appliances with software version 3.0 and later support the use of the 2U12 49TB Storage Shelf.

A software patch allows the installation of 2U12 49TB storage shelves to a NetBackup 5230 Appliance running appliance version 2.7.3. The patch is available from the following article.

https://www.veritas.com/support/en_US/article.000116670

Page 82

About adding 2U12 storage shelves to an operational appliance

Hardware requirements

Caution: Veritas service technicians must perform all tasks that involve the inside of the appliance chassis.

Note: When you add an additional storage shelf to an operational appliance, Veritas recommends that you schedule this task during low system activity.

The Expansion Storage Kit contains the following components.

■ Eight, 8Gb, Dual in-line memory modules (DIMMs)

■ One Maintenance Free super-cap Backup Module (MFBU) Kit

■ One external RAID controller PCIe card

The procedures in this appendix explain the following tasks.

■ Turning off the appliance and removing it from the rack

82Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

■ Installing the Expansion Storage Kit components into the appliance

■ Installing one or more storage shelves into a rack

■ Connecting the appliance to a storage shelf

■ Connecting the storage shelves to additional storage shelf

■ Connecting the storage shelf power cords

■ Turning on the hardware and verifying operation

These tasks must be performed in the order that is provided in this appendix.

Refer to the following sections for correct cable usage.

SAS2 and SAS3 cables

2U12 rear panel

SAS2 and SAS3 cables

The appliance, the 2U12 shelves, and the 3U16 shelves have various SAS ports.

■ The ports in the external RAID PCIe card in the NetBackup 5230 appliance

requires SAS2 compliant connectors.

Page 83

About adding 2U12 storage shelves to an operational appliance

■ A 2U12 shelf requires SAS3 compliant connectors.

■ A 3U16 shelf requires SAS2 compliant connectors.

SAS2-to-SAS3 cables have a SAS2 connector on one end and a SAS3 connector on the other end. This arrangement enables a connection between the SAS2 ports and the SAS3 ports.

Note the difference between the SAS2 and the SAS3 connectors.

■ SAS2 connectors have a long connector and a small blue tab. One horizontal

pin board resides inside the connector.

■ SAS3 connectors include a short connector and a long blue tab. Two horizontal

pin boards reside inside the connector.

83Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

2U12 rear panel

The rear panel of the 2U12 storage shelf includes one Power Cooling Modules (PCMs) on each side. In the middle of the rear panel are two canisters. The top and the bottom canisters connect to the appliance or to other storage shelves.

Page 84

About adding 2U12 storage shelves to an operational appliance

The ports in the top canister are labeled A, B, and C from left to right.

The ports in the bottom canister are labeled A, B, and C from right to left.

84Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

SAS3 cables attach to the ports in the top and the bottom canister.

The long blue tabs on the SAS3 connectors must point toward the center of the shelf.

In the top canister the tab faces down, toward the bottom canister.

In the bottom canister the tab faces up, toward the top canister.

Page 85

Shutting down the appliance

Caution: Never turn off the appliance by using the power button on the control panel. Using the power button to turn off the appliance can cause data loss or corruption.

To turn off the NetBackup 5230 appliance

Use PuTTY to start an SSH session to access the NetBackup Appliance Shell

Menu on the appliance.

Note: You can also access the NetBackup Appliance Shell Menu using a KVM

or laptop with a remote terminal emulator.

At the appropriate prompt, enter the host name or IP address of the appliance.

The command-line interface, NetBackup Appliance Shell Menu, is launched.

At the login prompt, type admin and press Enter.

Shutting down the appliance

85Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

At the Password prompt, type the password that is assigned to the administrator

for this application. The default password is P@ssw0rd. The Main_Menu prompt

appears.

At the Main_Menu prompt, type support and press Enter. The Support prompt

appears.

At the Support prompt, type shutdown and press Enter.

Wait for the appliance to turn off gracefully. (About five minutes.)

Turn off the switches on the power supplies.

Preparing the appliance to install the additional hardware

Page 86

Preparing the appliance to install the additional hardware

To prepare the NetBackup 5230 appliance for the installation of the hardware

Verify that the appliance is turned off. Refer to this section as needed.

See “Shutting down the appliance” on page 85.

Slide the NetBackup 5230 appliance forward on the rails to the full extension.

Caution: The unit weighs up to 65 lbs (29.5 kg). Make sure that sliding it forward

does not destabilize the rack.

Use these steps if it is necessary to remove the appliance from the rack.

■ Label and disconnect all cables, including the power cords, from the rear

panel of the appliance.

Warning: If the cables are reconnected to the wrong ports, data can be corrupted or lost when the appliance is turned on.

■ Loosen the two front screws that secure the appliance in the rack and

remove the appliance from the rack cabinet.

■ Place the unit on a grounded, ESD protective surface.

86Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

Do the following to remove the chassis cover:

■ Put on an ESD-compliant wrist strap or take other ESD-protective measures.

■ Remove the four screws (1) from the top of the chassis cover as shown in

the figure.

■ Press the blue thumb grips (2) to release the locks and slide the cover back

0.5 inches (1.27 cm).

Page 87

■ Lift the cover off the chassis and set it aside where it cannot be damaged.

Installing the additional memory

Base NetBackup 5230 appliances are equipped with 64GB of memory. When a base unit is upgraded to use storage shelves, 64GB of additional memory must be installed. Memory is included in the upgrade kit. Additional components are not required to install additional storage shelves.

To install the memory

Remove the air duct as follows:

Note: The air duct is the plexiglass cover behind the fan bulkhead as shown

in the following figure. The air duct has two blue latches attached.

Installing the additional memory

87Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

■ Locate the two, blue latches (A) that secure the back end of the air duct to

the chassis. Push the latches in to release the air duct.

Page 88

Installing the additional memory

■ Lift the back edge of the air duct to disengage the two tabs from the fan

bulkhead (B).

88Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

■ Set the air duct aside in a safe location.

Obtain the DIMMs from the Expansion Storage Kit.

Page 89

Installing the additional memory

Locate the DIMM sockets next to the CPUs on the mainboard inside the

appliance chassis.

A blank card is installed in each memory socket that is not currently used.

Install the new DIMM cards in slots A2, B2, C2, D2, E2, F2, G2, and H2 as

follows:

■ In each slot that requires new memory, remove the blank DIMM card. Open

the retaining clips at each end of the socket and remove the blank card. (A)

89Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

Page 90

Installing the additional Maintenance Free Backup Unit (MFBU)

■ Grasp an expansion DIMM card by the edges and remove it from the

anti-static package. Do not touch the components or gold fingers on the card.

■ Position the DIMM card over a socket. Align the notch on the bottom edge

of the DIMM card with the key in the DIMM socket. (B)

■ Push the card straight down (C).

90Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

■ Slide the side retaining clips towards the card (D).

■ Verify that the retaining clips are inserted properly (E).

Installing the additional Maintenance Free Backup Unit (MFBU)

To install the MFBU

Put on an ESD-compliant wrist strap or take other ESD-protective measures.

Remove the following components from the Expansion Storage Kit.

■ MFBU (battery)

Page 91

Installing the additional Maintenance Free Backup Unit (MFBU)

■ MFBU case

■ MFBU cable

Insert the MFBU into the case. Do not damage or twist the wires that are

attached to the MFBU.

91Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

View the appliance from the front left side.

Locate the fan on the left side of the chassis.

Remove the air baffle that is located near the fans as needed.

Remove the fan on the far left.

Attach the MFBU cable to the MFBU. The other end of the cable attaches to

the external RAID card when it is installed.

Page 92

Installing the additional Maintenance Free Backup Unit (MFBU)

Position the MFBU against the chassis side wall (1) and through the opening

in the fan bulk-head (2).

Align the tabs on the MFBU case with the mounting holes in the chassis.

92Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

Slide the MFBU case towards the front of the appliance until the tabs engage

with the mounting holes.

Page 93

Installing the external RAID controller card

Route the MFBU cable along the side of the chassis towards the rear of the

appliance.

Proceed to the next section to install the external RAID PCIe card and to

connect it to the MFBU cable.

See “Installing the external RAID controller card” on page 93.

93Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

Installing the external RAID controller card

This section describes how to install the external RAID controller card.

Page 94

Installing the external RAID controller card

To install the RAID controller card

Put on an ESD wrist strap or take other ESD precautions.

Locate PCIe riser assembly R2 and slot 1. Riser 2 is located next to the power

supply.

94Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

Remove the PCIe riser assembly as follows.

■ Disengage the two hooks (1) from the chassis slots (2) that secure the riser

2 assembly to the chassis.

Page 95

Installing the external RAID controller card

■ Grasp the riser assembly with both hands. With firm even pressure lift it

out of the connector on the mainboard.

■ Slot 1 is on the bottom of the riser. Remove the screw that secures slot 1

to the riser assembly.

■ Remove the metal cover plate from slot 1.

Remove the RAID controller card from the Expansion Storage Kit.

Align the edge connector on the card with the bottom PCIe-card socket (or slot

1). The edge connector is keyed to install one way only.

95Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

Firmly and evenly insert the card in the socket.

Use the screw you removed earlier to secure the RAID controller card in the

PCIe riser assembly.

Page 96

Installing the external RAID controller card

Connect the cable on the MFBU to the separate cable from the kit.

Connect the MFBU cable to the rear of the RAID controller card.

96Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

Reinstall the riser into the chassis.

Page 97

Installing the external RAID controller card

■ Insert the hooks on the riser (1) into the slots on the chassis (2).

■ Firmly push down on edges of the assembly to engage the mainboard

connector with the riser.

97Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

Replace the air duct as follows:

Page 98

Installing the external RAID controller card

■ Align the two latches at the back of the air duct (A) behind the fans. Press

the latches in to secure them in the tabs.

■ Lower the front edge of the air duct to engage the two side tabs (B).

Replace the chassis cover as follows.

■ Align the cover with the edge along the top of the chassis.

■ Place the cover on the chassis so that there is about 1.5 inches of overhang.

98Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

■ Use the blue tabs (1) to slide the cover forward until the cover slides into

place.

■ Insert the four screws and secure.

Reinstall the appliance into the rack as needed.

■ Toward the rear of the chassis, locate the levers in the extensions on both

sides of the appliance.

■ Push up and hold the levers to release the extension locking mechanism.

■ Slide the appliance into the rack. Do not force the appliance into the rack.

■ If you disconnected the data cables, reconnect them according to the labels

you placed on them earlier.

Page 99

Installing 2U12 storage shelves into the rack

Warning: Inappropriate handling of NetBackup components can result in serious

injury, equipment damage, or both. Use appropriate practices, techniques, and tools when handling these components. The heaviest devices in any equipment rack should be installed in the bottom of the rack. If heavy devices are installed at the top of the rack, the rack may tip over. Injury to personnel and damage to equipment is very possible. The storage shelf is heavier than the appliance. Therefore, you must install the storage shelf in the bottom of the rack. Install the appliance higher in the rack than the storage shelves.

Be sure to install all 2U12 shelves after 3U16 are installed closest to the appliance.

Storage shelf weight and dimensions

■ Weight: 28 kg (62 lbs)

■ Height: 8.89 cm (3.5") (approximately 2U)

■ Width: 48.3 cm (19")

■ Depth: 63.0 cm (24.8")

99Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

There must be a minimum depth of 76 cm (30 in.) between the front of the rack and the rear of the rack. Veritas recommends that two people install the rails; one person at the back of the rack and one at the front. Veritas also recommends that two people lift and place the storage shelf into the mounted rails.

Page 100

Installing 2U12 storage shelves into the rack

To install storage shelf rails

Identify the front and the rear of each rail. The following illustration shows the

front of the left-hand and the right-hand rails. Red arrows show the pins that

fit into the rack.

Align the rails with the rack holes. Be sure to use the same holes on each side

of the rack.

Place the left rail inside the rack. Extend the front and back of the rail to fit into

the rack.

100Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance

Secure the front pins (1) and the rear pins (3).

Insert the screw (2) in the front of the rail. Do not over-tighten the screws.

Repeat for the right rail.