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Veritas NetBackup™ 5230 Appliance Hardware Installation Guide
Release 2.7.3
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Veritas NetBackup™ 5230 Appliance Hardware
Installation Guide
Document version: 2.7.3
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Contents
Chapter 1 Introduction .................. ..... ....... ..... ....... ............ ............ ......... 7
Product overview .... ..... ....... ..... ....... ............ ............ ............ ....... .... 7
Appliance front panel ............. ............ ............ ....... ..... ....... ..... ....... .. 8
Appliance rear panel ............. ............ ............ ....... ..... ....... ..... ....... . 10
PCIe riser assemblies and slot numbers .... ....... ..... ....... ............ ......... 12
Storage shelf front panel ..... ....... ..... ....... ............ ............ ............ .... 12
Storage shelf rear panel .... ....... ..... ....... ..... ....... ............ ............ ...... 14
Product documentation ............ ............ ............ ............ ....... ..... ...... 15
Chapter 2 Installation requirements . ............ ............ ....... ..... ....... ..... 17
Power supply overview ............ ............ ............ ....... ..... ....... ..... ...... 17
Electrical safety .... ............ ....... ..... ....... ..... ....... ..... ....... ..... ....... ..... 18
Heat dissipation .... ............ ............ ............ ............ ....... ..... ....... .... 18
Environmental checklist ... ..... ....... ..... ....... ..... ....... ............ ............ .. 19
Prerequisites for IPMI configuration ..... ............ ....... ..... ....... ..... ....... .. 20
Chapter 3 Preparing for hardware installation ..... ............ ............ . 23
Tools .... ..... ....... ............ ............ ............ ............ ....... ..... ....... ..... .. 23
About hardware installation ... ..... ....... ..... ....... ............ ............ ......... 24
Environmental specifications .... ....... ..... ....... ..... ....... ............ ............ 25
ESD-preventive measures .... ....... ..... ....... ..... ....... ..... ....... ..... ....... ... 26
Ensuring rack readiness ... ..... ....... ..... ....... ..... ....... ..... ....... ............ . 26
Checking the shipping packages . ............ ............ ....... ..... ....... ..... .... 27
Chapter 4 Installing hardware into racks ............ ....... ..... ....... ..... .... 29
Precautions - heavy equipment ....... ..... ....... ..... ....... ............ ............ 29
Removing the protective film from the storage shelf ..... ............ ............ 30
Installing the Storage Shelf guide rails ..... ....... ..... ....... ..... ....... ..... ..... 31
Installing the Storage Shelf into a rack ........... ............ ............ ........... 33
Installing the NetBackup appliance guide rails ...... ..... ....... ..... ....... ..... . 33
Installing the NetBackup appliance into a rack ..... ....... ..... ....... ..... ....... 35
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Contents6
Chapter 5 Cable connections ......... ....... ..... ....... ..... ....... ..... ....... ..... ... 37
About the cables .. ..... ....... ..... ....... ............ ............ ............ ............ 37
Connecting the VGA cable ....... ..... ....... ..... ....... ............ ............ ...... 38
Connecting the network cables .... ....... ............ ............ ............ ......... 38
Connecting the appliance to one or more storage shelves ...... ..... ....... ... 39
Connecting the small form-factor pluggable (SFP+) transceivers ........ .... 42
Connecting the power cables ..... ....... ............ ............ ............ .......... 43
Chapter 6 Verifying the operation of the appliance and
configuring IPMI . ............ ....... ..... ....... ..... ....... ..... ....... ... 45
Hardware verification and turning on the NetBackup 5230 appliance
and storage shelf .... ....... ..... ....... ..... ....... ..... ....... ............ ......... 45
Turning on the storage shelves . ..... ....... ..... ....... ............ ............ ...... 46
Turning on the appliance .... ..... ....... ..... ....... ............ ............ ........... 47
Configuring the IPMI from the NetBackup Appliance Shell Menu ........... . 49
Accessing and using the Veritas Remote Management interface ............ 51
Appendix A Hardware Checklists . ............ ............ ............ ............ ....... 55
Rack front . ..... ....... ..... ....... ............ ............ ............ ............ ....... ... 55
Rack rear .... ............ ............ ............ ............ ....... ..... ....... ..... ....... . 55
Appendix B Adding storage shelves .. ..... ....... ..... ....... ............ ............ . 57
About adding an additional Veritas Storage Shelf to an operational
NetBackup 52xx appliance ............. ............ ....... ..... ....... ..... ...... 57
Installing and connecting an additional Veritas Storage Shelf to an
operational NetBackup 52xx appliance . ....... ..... ....... ..... ....... ..... .. 58
Adding the disk space of additional Veritas Storage Shelf units to an
operational NetBackup 52xx appliance from the NetBackup
Appliance Web Console ........... ............ ....... ..... ....... ..... ....... ..... 61
Adding the disk space of additional Veritas Storage Shelf units to an
operational NetBackup 52xx appliance from the NetBackup
Appliance Shell Menu .... ....... ..... ....... ..... ....... ............ ............ ... 62
Index ......... ....... ..... ....... ..... ....... ..... ....... ..... ....... ............ ............ ............ ............ .... 65
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Introduction
This chapter includes the following topics:
■ Product overview
■ Appliance front panel
■ Appliance rear panel
■ PCIe riser assemblies and slot numbers
■ Storage shelf front panel
■ Storage shelf rear panel
Chapter
1
■ Product documentation
Product overview
Two disk drives in a RAID 1 configuration provide the operating system for the
appliance. These disk drives are located in slots 0 and 1 in the appliance front
panel.
The appliance also provides eight data and parity disk drives that vary in storage
capacity. These disk drives are located in slots 4 through 11 in the appliance front
panel. Refer to the Veritas NetBackup 5230 Appliance and Veritas Storage Shelf
Product Description for descriptions of the storage capacities that are available.
An option to use eight 3-TB storage disks in the appliance provides 14 TB of storage
without a storage shelf.
Up to four storage shelves can be added to increase the storage capacity to 158-TB
including the appliance.
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Introduction
8
Appliance front panel
Configurations that include at least one Storage Shelf require a SAS RAID controller
card that is installed in a PCIe add-in slot in the appliance. The appliance also has
the Fibre Channel port cards that are installed in the PCIe slots for all configurations.
Appliance front panel
Every NetBackup 5230 appliance contains 12 disk slots. They are numbered from
0 to 11, starting at the lower left-hand corner. The appliance has two SAS disks
that are installed in slots 0 and 1, which are used for the operating system and
mirrored RAID1 support. These two active system disks allow one of the disks to
be swapped out while the appliance is running.
Eight storage disks are installed in slots four through 11. The hot spare is in slot
11, in the top right-hand corner of the appliance.
The system disk drives are circled in red. The storage disk drives are circled in
yellow.
The NetBackup 5230 does not require a Veritas Storage Shelf to provide storage.
The standard appliance contains 1-TB storage disks which provide 4 TB of formatted
storage capacity. It is also possible to purchase 3-TB storage disks which provide
14 TB of available storage capacity. If additional storage is needed Storage Shelves
can be added.
The two active disks allow one of the disks to be swapped while the media server
is running. Blank disk carriers are installed in slots 2 through 11. The media servers
rely on the external storage hardware that is connected through the Fibre Channel
adapter cards that are installed inside the chassis. Fibre Channel ports on the
adapters are accessed from the rear panel.
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Appliance front panel
A small panel is attached to the right side of the appliance. The panel contains
system LEDs and operations buttons. The LEDs provide information about the
functionality of the appliance. The details are provided in Table 1-1.
9Introduction
Table 1-1
NetBackup Appliance front panel controls and features
DescriptionNumber
1
AC power button with integrated LED (executes a shutdown before turning off
power)
Hard drive activity LED2
System ID button with integrated LED3
System cold reset button (turns off power instantly)4
NIC4/eth3 activity LED (on when linked; flashes when in use at the rate of speed)5
NIC3/eth2 activity LED (on when linked; flashes when in use at the rate of speed)6
NMI button (This button triggers a nonmaskable interrupt. All server data is lost.)7
NIC1/eth0 activity LED (on when linked; flashes when in use at the rate of speed)8
NIC2/eth1 activity LED (on when linked; flashes when in use at the rate of speed)9
System status LED (green when status is good; amber when faults have occurred)10
Each hard disk drive has two LEDs which give the drive status, as shown in the
following diagram.
The following table describes the LEDs in the disk drives.
Table 1-2
Disk drive module LEDs
IndicationColorDescriptionNumber
Status LED1
Not lit
Solid amber
Blinking amber
No faults
Disk fault
RAID rebuild is in progress.
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Introduction
10
Appliance rear panel
Table 1-2
Disk drive module LEDs (continued)
Activity LED2
See “Appliance rear panel” on page 10.
Appliance rear panel
The NetBackup Appliance rear panel provides access to the communication ports,
PCIe add-in cards, and the hot-swappable power supplies. The add-in cards are
installed at the factory before the appliance ships.
Not lit
Solid green
Blinking green
Blinking green
occasionally
IndicationColorDescriptionNumber
The disk has spun down.
No disk activity.
The disk spins up.
Commands are processed.
Table 1-3
3
4, 5, 6
NetBackup Appliance rear panel
FunctionNumber
Power Supply Modules #1, #21, 2
Starting with NetBackup Appliance release 2.6.0.2, the eth0/NIC1 port can
be configured and used in your network for backup jobs. If you decide to
use this port for backups, you must configure the remote management (IPMI)
port to access the appliance.
NIC2/eth1, NIC3/eth2, and NIC4/eth3 are used for public networks. All three
ports are 1Gb connectors.
DB-15 VGA connector7
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Appliance rear panel
11Introduction
Table 1-3
NetBackup Appliance rear panel (continued)
FunctionNumber
RJ45 Serial-A port (reserved)8
USB connectors9
Remote management (IPMI) port10
11
12
NIC5/eth4 and NIC6/eth5, left to right: 10Gb network connectors for public
networks
PCIe add-in adapter slots (for SAS RAID Controller, Fibre Channel, and
10Gb Ethernet cards)
Serial-B port (reserved)13
NetBackup 5230 appliances ship with grounding studs in case your lab environment
has such a requirement. The studs are located on the rear panel of the appliance.
You can use standard grounding practices to connect grounding wires to the studs.
The serial number of the appliance is located on the rear panel of the appliance.
See “Storage shelf front panel” on page 12.
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Introduction
12
PCIe riser assemblies and slot numbers
PCIe riser assemblies and slot numbers
Each appliance contains two PCIe riser assemblies. Each riser assembly can hold
three PCIe add-in cards. The riser numbers and slot numbers determine which slot
a card can occupy. The following diagram shows the PCIe risers as R2 and R1. In
the R2 riser the PCIe slots are numbered from 1 to 3, from the bottom to the top of
the riser. In the R1 riser the PCIe slots are numbered from 4 to 6, from the bottom
to the top of the riser.
See “Storage shelf front panel” on page 12.
Storage shelf front panel
The Veritas Storage Shelf front panel contains 16 disk drives that are configured
in a RAID 6 array.
Each of the 16 drives slot contains a drive bay, a drive release button, and two
LEDs. The bay houses the disk drive module which includes the disk drive and a
carrier. The release button lets you remove the drive from the storage shelf. The
LEDs provide status and activity information about each drive.
The storage shelf front panel includes two sets of three LEDs embedded in the
handle on the right side of the shelf. These LEDs provide information about the
overall storage system and about the system components.
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Storage shelf front panel
13Introduction
Table 1-4
Disk status
Power/activity
Table 1-5
Power
Global enclosure
status
I/O Module 1 activity
Veritas Storage Shelf disk drive LED status indicators (1)
DescriptionStateLED name
Green
Amber
Green
Amber
Normal operation
Abnormal or no operation
Normal operation
Abnormal or no operation
Veritas Storage Shelf system LED status indicators (2)
DescriptionStateLED name
Not lit
Solid green
Not lit
Solid green
Amber
Red
Not lit
Flashes green
Off
On
Off
On
One power supply offline
Both power supplies offline
N/AN/AReserved
No activity
Activity
I/O Module 2 activity
Heartbeat
Not lit
Flashes green
Not lit
Flashes green
No activity
Activity
System off
Normal operation
The 16 disk drives in the storage shelf are labeled as shown. The drive in slot 16
is the hot spare.
See “Storage shelf rear panel” on page 14.
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Introduction
14
Storage shelf rear panel
Storage shelf rear panel
The rear panel of the Veritas Storage Shelf contains two I/O modules and two power
supplies. The I/O modules make the storage capacity in the storage shelf available
to the RAID controller in the NetBackup Appliance. This section provides information
about the rear panel of the storage shelf.
Table 1-6
Storage Shelf rear panel
DetailsElementNumber
SAS_IN port LED1
SAS_OUT port LED4
I/O module LED5
Not lit - no link available
Solid green - link available
Flashes green - activity
Red - power supply failure
Connected to the NetBackup ApplianceSAS_IN port2
Connected to a second storage shelf, if usedSAS_OUT port3
Not lit - no link available
Solid green - link available
Flashes green - activity
Red - power supply failure
Not lit - off
Solid green - ready
Flashes green - N/A
Red - starting up
Page 15
Product documentation
15Introduction
Table 1-6
Power supply LED6
Storage Shelf rear panel (continued)
Note: When the Veritas Storage Shelf starts, the primary I/O module (on the left
side of the rear panel) starts first. Its LED turns green a few seconds after the start.
The LED of the secondary I/O module (on the right of the rear panel) starts after
the primary module is operational.
Product documentation
This document is available to customers and end-users.
The following tables describe the hardware and software documents that are
available at the following site.
NetBackup Appliance documentation
Table 1-7
NetBackup Appliance and Storage Shelf hardware-related
documentation
DetailsElementNumber
Not lit - power is not detected
Solid green - power is ok
Flashes green - power supply is not turned on
Red - power cannot be turned on
Product Description
Safety and Maintenance Guide
Table 1-8
NetBackup Appliance and Storage Shelf software-related
documentation
Initial Configuration Guide
DescriptionDocument
Describes all aspects of the appliance and the attached
storage shelf. Provides general safety, compliance, and
environmental information.
Provides detailed safety information. Provides the
guidelines for routine monitoring and physical
maintenance of the appliance.
DescriptionDocument
Provides information to set up the appliance in your
network and to create storage partitions.
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Introduction
16
Product documentation
Table 1-8
NetBackup Appliance and Storage Shelf software-related
documentation (continued)
DescriptionDocument
Administrator's Guide
Release Notes
Command Reference Guide
Describes the aspects of the NetBackup appliance
software, and how to implement a storage pool across
your company's network.
Lists the important information for a specific software
release.
Contains the detailed information about the NetBackup
appliance shell commands.
See “Product overview” on page 7.
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Chapter
Installation requirements
This chapter includes the following topics:
■ Power supply overview
■ Electrical safety
■ Heat dissipation
■ Environmental checklist
■ Prerequisites for IPMI configuration
2
Power supply overview
The appliance and the Storage Shelf each have two power modules, which connect
to the main AC power source. Both modules, on both devices, provide redundant
power in case of failure.
Two power cords (one per appliance and storage shelf) are provided. Connect each
power cord to an independent AC power source.
This section describes the requirements of the appliance power supply. Before
installing the appliance, check whether the power supply satisfies the conditions
for proper running of the appliance.
If multiple appliances are to be installed on site, check whether the power distribution
in your equipment room satisfies the power requirements. You should include the
maximum input power and the quantity of devices in your planning.
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Installation requirements
18
Electrical safety
Table 2-1
The appliance has two power modules that provide redundancy. When selecting
the installation site of the appliance and storage shelves, consider the following:
See “Power supply overview” on page 17.
See “Heat dissipation” on page 18.
See “Environmental checklist” on page 19.
Electrical safety
Use the following best practices to ensure that your environment has the correct
electrical setup.
■ Verify proper grounding for the main AC power supply.
■ Overcurrent and overload protection must be available for the entire system.
■ The circuits and the associated circuit breakers must provide enough power
and overload protection.
■ Separate the power supply from other large distribution loads or engines to
prevent possible damage to the appliance. Examples of systems that have a
large power draw include air-conditioners, elevators, or factory machines.
See “Power supply overview” on page 17.
Power values
Storage ShelfApplianceSubcomponent
580 W750 WMaximum power consumption
100 V to 240 V100 V to 240 VAC voltage range
50 Hz to 60 Hz47 Hz to 63 HzAC frequency range
Heat dissipation
This section describes heat dissipation requirements of the appliance and the
storage shelf. Before installing the devices, check whether the heat dissipation on
site satisfies the conditions for proper running of the device. For optimal
maintenance, ventilation, and heat dissipation, pay attention to the following when
installing the appliance and the storage shelf into the rack cabinet.
■ For proper ventilation, the rack cabinet should be at least 100 cm (4 ft) away
from surrounding walls and at least 120 cm (4 ft) away from any other cabinet(s).
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■ To keep a convective air flow between the cabinet and the equipment room,
ensure there are no obstructions on all sides of the cabinet.
The applince takes in air from the front panel and circulates the air through the
system. Fans discharge air from the rear of the appliance. Air flows from front to
rear. The optional bezel can be installed on the front panel without any reduction
in air movement.
Environmental checklist
The following table describes the environmental checklist that must be completed
before appliance installation.
Environmental checklist
19Installation requirements
Table 2-2
Facility preparation
Air conditioning
Moisture proofing
Heating
Dust proof
Lightning strike protection
Environmental considerations
RequirementItem
The floor meets load-bearing requirements. Wiring troughs,
ladders, and holes are ready. All construction is complete.
If the temperature in the room may exceed 35°C, install air
conditioners which can be restarted upon recovery from a power
failure. Do not let the air conditioner blow directly on the devices.
If the relative humidity is greater than 70%, a dehumidifying
device must be installed. Examples of such devices include an
air conditioner that provides a dehumidification function or a
special-purpose dehumidifier. Water penetration, dripping, and
condensation must all be prevented in the equipment room.
If the temperature in the room is lower than the stated minimum
of 10°C, heating devices are required.
If the equipment room is located near a potential source of dust
or other particulate matter, a double aluminum alloy window
and an anti-theft fire door must be installed. The devices must
be separated from the door and a baffle must be used to prevent
dust pollution.
The equipment room must have a lightning protection device
such as lightning rod or lightning strip. The grounding of the
lightning protection device and the protective grounding of the
equipment room must share a grounding body.
In addition, make sure that the following special requirements are met:
Page 20
Installation requirements
20
Prerequisites for IPMI configuration
■ Before installation, check whether you need to submit a qualification certificate
of the installation company to the property management in charge of the
installation site.
■ Before transportation, ensure that the dimensions of the devices meet the
requirements of the transportation passages (such as elevators and
passageways).
During transportation of the devices, avoid collision with doors, walls, or other
structures. Do not touch the surface of components with dirty gloves.
See “Power supply overview” on page 17.
See “Electrical safety” on page 18.
See “Heat dissipation” on page 18.
Prerequisites for IPMI configuration
Verify the following configuration prerequisites:
■ Ensure that you have a dedicated network infrastructure. The remote
management port is 1 Gbps for NetBackup 5230 appliances.
■ The remote management port can auto-negotiate its link speed of up to 1 Gbps.
Note: If the IPMI is connected to a managed switch port, it is recommended
that you configure the switch port to auto-negotiation.
■ If a firewall exists between the appliance and the remote devices that manage
an appliance (like a laptop computer), open the following ports:
SSH22
HTTP80
SNMP162
HTTPS443
KVM623
RMM ISO/CD5120
RMM floppy5123
CD5124
Page 21
Prerequisites for IPMI configuration
SSL5127
KVM CLI5900
RMM CLI7578
SSL7582
Note: If you have a private internal network, remember to configure the settings
accordingly in your network address translation (NAT).
■ The remote management port must be configured as a DHCP or static address.
21Installation requirements
Page 22
Installation requirements
22
Prerequisites for IPMI configuration
Page 23
Chapter
Preparing for hardware installation
This chapter includes the following topics:
■ Tools
■ About hardware installation
■ Environmental specifications
■ ESD-preventive measures
3
Tools
■ Ensuring rack readiness
■ Checking the shipping packages
The following tools and supplies are required for hardware installation.
■ Phillips screwdrivers M3-M6
■ Knife (for opening cartons)
■ ESD preventive wrist strap or gloves
■ Cable labels
■ Pen or pencil with which to write on labels
■ Cable ties and diagonal cutting pliers (optional)
■ Multimeter (optional)
Page 24
Preparing for hardware installation
24
About hardware installation
About hardware installation
Warning: NetBackup equipment and containers can weigh in excess of 70 lbs
(31.75 kg). Improper handling can result in injury or equipment damage. Use
appropriate techniques, tools, and materials when handling NetBackup equipment.
The hardware installation flow is as follows:
■ Understand the NetBackup Appliance and the Storage Shelf.
■ Check safety precautions.
■ Check installation requirements.
The rack rails that are provided for the appliance are extensible to 31.5” (800mm).
The part number of these rails is AXXPRAIL. This distance is the maximum
depth that is allowed between rack posts. If the distance between rack posts is
longer than 31.5” (800mm) the rails and the appliance cannot be properly
installed. Other rails may have different lengths. The width of the appliance is
19” (482.6mm).
The rack rails that are provided for the Storage Shelf are extensible to 36”
(914mm). This distance is the maximum depth that is allowed between rack
posts. If the distance between rack posts is longer than 36” (914mm) the rails
and the appliance cannot be properly installed. The width of the storage shelf
is 19” (482.6mm).
■ Unpack the devices.
■ Install rack rails in the equipment racks for the NetBackup Appliance and Storage
Shelf. The storage shelf is heavier than the appliance. All storage shelves should
be installed at the bottom of the rack, below the appliance.
■ Install the NetBackup Appliance and Storage Shelf into the rack rails. The
appliance height is two rack units (RU) and the storage shelf height is 3RU.
■ Screws are provided with the hardware as needed. Insert the screws into the
rack. Use the screws in back and in front to secure the devices to the rack.
■ If your appliance rails have built-in pins instead of screws, secure the pins in
the rack holes. The blue pin indicates the bottom of the rail.
■ Connect the two SAS cables between the appliance and the Storage Shelf that
is closest to the appliance.
■ Plug the two power cables which are provided for each device into appropriate
AC power supplies.
■ Turn on the storage shelf first, and let it initialize. If you have two or more storage
shelves, turn on the storage shelf that is farthest from the appliance. When that
Page 25
storage shelf has initialized turn on the other storage shelves one by one and
let them initialize.
■ Turn on the appliance.
■ Ensure that the devices operate properly and begin the configuration for the
device.
Environmental specifications
Table 3-1 lists the requirements for the NetBackup appliance and storage devices.
Environmental specifications
25Preparing for hardware installation
Table 3-1
Operating altitude
Environmental requirements
RequirementComponent
100VAC (U.S.)Storage shelf nominal voltage
10°C to 35°C (50°F to 95°F)Operating temperature
-10°C to 50°C (14°F to 122°F)Storage temperature
-40°C to 60°C (-40°F to 140°F)Transportation temperature
10% to 80%Relative humidity operating range
10% to 90%Relative humidity storage range
5% to 90%Relative humidity transportation range
10°C (50°F) per hour maximumRelative humidity operating gradient
15°C (59°F) per hour maximumRelative humidity storage gradient
-30 meters to 3,000 meters (-98.4 FT to 9842.5
FT)
In altitudes from -60 meters to +1,800 meters,
the ambient temperature ranges from 5°C to
35°C.
When the altitude ranges from 1,800 meters to
3,000 meters, the environment temperature
decreases by 0.6°C if the altitude increases by
100 meters.
-30 meters to 3,000 metersStorage altitude
Page 26
Preparing for hardware installation
26
ESD-preventive measures
Table 3-1
Noise
See “Checking the shipping packages” on page 27.
Environmental requirements (continued)
ESD-preventive measures
ESD-preventive clothes, wrist straps, and gloves prevent static electricity from
damaging the devices. ESD-preventive clothes provide the best protection, followed
by a protective grounded wrist strap, and lastly by protective gloves.
Veritas recommends that you wear ESD-preventive clothes if they are available. If
they are not available, wear a protective grounded wrist strap, or if a wrist strap is
unavailable, protective gloves.
If you wear ESD-preventive clothes, be sure to fasten the buttons.
Wearing an ESD-preventative wrist strap or band
Stretch your hand through the ESD-preventive wrist strap or band.
1
Fasten the ESD-preventive wrist device to fully touch your skin.
2
An ESD-preventive wrist strap has a plug or metal clip. Perform one of the
3
following steps depending on your environment.
■ Insert the plug into the ESD jack on a workbench.
RequirementComponent
< 72 dB(A)
This value reflects the maximum noise of the
NetBackup appliance when the ambient
temperature is 25°C (77°F).
■ Attach the metal clip to an unpainted metal surface on the appliance, rack
cabinet, or the specific component you are working on.
You can verify that you are ESD-free with an appropriate meter. Use the instructions
that apply to your meter.
See “Environmental specifications” on page 25.
Ensuring rack readiness
The rack should be checked as follows:
■ Ensure that the rack is properly installed and grounded.
Page 27
Checking the shipping packages
■ The rack rails that are provided for the appliance are extensible to 31.5” (800mm).
The part number of these rails is AXXPRAIL. This distance is the maximum
depth that is allowed between rack posts. If the distance between rack posts is
longer than 31.5” (800mm) the rails and the appliance cannot be properly
installed. Other rails may have different lengths. The width of the appliance is
19” (482.6mm).
■ The rack rails that are provided for the Storage Shelf are extensible to 36”
(914mm). This distance is the maximum depth that is allowed between rack
posts. If the distance between rack posts is longer than 36” (914mm) the rails
and the appliance cannot be properly installed. The width of the storage shelf
is 19” (482.6mm).
■ Ensure that the rack is at least 100 cm (approximately 3 feet) away from the
walls.
■ Ensure that the clearance between any racks is at least 120 cm (approximately
4 feet) for maintenance, adequate ventilation, and effective heat dissipation.
■ Ensure that other equipment does not prevent air transfer between the cabinet
and the room. Adequate distance is necessary for cooling of the devices.
27Preparing for hardware installation
Checking the shipping packages
Before unpacking devices, check that the packages are intact and undamaged.
The appliance package should include the following items:
■ The NetBackup Appliance
■ Mounting rails for the appliance
■ Snap-in screw locks for attaching the appliance to the rack
■ Two AC-power cords for the appliance
■ A portfolio containing license information, documentation, and a USB stick.
If one or more storage shelves are included with the appliance, each storage shelf
package should contain the following:
■ The Veritas Storage Shelf
■ Mounting rails for each shelf
■ Screws to attach the rails to the rack
■ Snap-in screw locks to secure the screws that attach the rails to the rack
■ Two AC-power cords for each shelf
■ Two SAS cords for each shelf
Page 28
Preparing for hardware installation
28
Checking the shipping packages
Before you unpack the devices, perform the following checks.
To check devices before unpacking
Verify that the quantity of the packages which were received matches the
1
shipping documentation quantity.
Check that the packages are intact. If the packages are severely damaged or
2
are wet, perform Step 4.
If the packages are intact, unpack the devices.
3
If the packages are not intact, stop unpacking and identify any problems. Report
4
the situation to the local engineering manager.
Caution: Store any unpacked systems indoors to protect them from the weather.
If products are damaged, take photographs of the damaged goods and archive
them in a safe place along with any shipping records and invoices.
See “ESD-preventive measures” on page 26.
Page 29
Chapter
Installing hardware into racks
This chapter includes the following topics:
■ Precautions - heavy equipment
■ Removing the protective film from the storage shelf
■ Installing the Storage Shelf guide rails
■ Installing the Storage Shelf into a rack
4
■ Installing the NetBackup appliance guide rails
■ Installing the NetBackup appliance into a rack
Precautions - heavy equipment
Warning: Inappropriate handling of NetBackup components can result in serious
injury, equipment damage, or both. A NetBackup 5230 appliance weighs
approximately 52 lbs (23.58 kg), with disks installed. A Storage Shelf weighs about
71.7 lbs (32.5 kg) with disks installed. Use appropriate practices, techniques, and
tools when handling these components.
The heaviest devices in any equipment rack should be installed in the bottom of
the rack. If heavy devices are installed at the top of the rack, the rack may tip over.
Injury to personnel and damage to equipment is very possible. The Storage Shelf
is heavier than the appliance. Therefore, you must install the storage shelf in the
bottom of the rack. Install the appliance higher in the rack than the storage shelves.
Storage shelf weight and dimensions:
Page 30
Installing hardware into racks
30
Removing the protective film from the storage shelf
■ Height: 13.1 cm (5.25”)
■ Width: 44.7 cm (17.6”)
■ Depth: 56.1 cm (22.1”)
■ Weight: 32.5 kg (71.7 lbs)
The rack rails that are provided for the Storage Shelf are extensible to 36” (914mm).
This distance is the maximum depth that is allowed between rack posts. If the
distance between rack posts is longer than 36” (914mm) the rails and the appliance
cannot be properly installed. The width of the storage shelf is 19” (482.6mm).
Appliance weight and dimensions:
■ 52 pounds (23.58 kg)
■ 27.39" (69.59 cm) deep
■ 17.24" (43.8 cm) wide
■ 3.45" (8.76 cm) high
The rack rails that are provided for the appliance are extensible to 30” (752mm).
This distance is the maximum depth that is allowed between rack posts. If the
distance between rack posts is longer than 30” (752mm) the rails and the appliance
cannot be properly installed. The width of the appliance is 19” (482.6mm).
Make sure that the installation location has extra space for the following:
■ Front bezels and rack handles
■ Rear panel power supply latches
■ Rear panel cable connectors
Removing the protective film from the storage
shelf
The Storage Shelf ships with a clear, protective film on the top, bottom, and sides
of the chassis. You need to remove the film before you install the storage shelf into
the rack. The storage shelf does not install properly if the film is not removed.
The front panel and the rear panel do not include any film.
To remove the protective film
Warning: Make sure that another person is available to help lift the storage shelf.
Page 31
Installing the Storage Shelf guide rails
Peel the protective film from the top of the storage shelf.
1
Lift up one end of the storage shelf and peel the film from the bottom of the
2
chassis.
When approximately half of the film is removed, lift the other end of the storage
3
shelf and remove the remaining film.
Peel the film from the sides of the storage shelf.
4
Discard all of the film.
5
See “Installing the Storage Shelf guide rails” on page 31.
Installing the Storage Shelf guide rails
The Storage Shelf is shipped with left and right mounting rails. These rails install
in a standard 19-inch rack. The front plates of the rails are marked left and right.
Two-inch lips on the bottoms of the rails provide a shelf on which the storage system
sits. Extenders that are built into the rails let you adjust the rails for the depth of the
rack.
Caution: Due to the weight of the units, Veritas recommends that storage shelves
be installed at or near the bottom of the rack.
31Installing hardware into racks
Requirements
■ 19-inch equipment rack
■ Available 3U slot
■ Six M5 screws (provided)
■ Six cage nuts (provided)
■ Number 2 Phillips screwdriver
■ Flashlight
Page 32
Installing hardware into racks
32
Installing the Storage Shelf guide rails
To install the Storage Shelf guide rails
1
Determine the installation positions of the guide rails in the rack.
This list describes the components in the diagram.
DescriptionNumber
1
Locate the left mounting rail in the box in which the Storage Shelf is shipped.
2
Location of a screw on the rear of the storage shelf handle. Insert
the screw here to connect the bottom of the rail to the rack. The
shelf sits on the ledge of the rail.
Location of a second screw to hold the storage shelf to the rack.2
The mounting plate at the front end of the rail is marked Front Left.
Install snap-in cage nuts in the rack as follows:
3
■ Locate the M5 snap-in cage nuts in the package in which the storage shelf
was sent.
■ Identify the bottom third of the 3U section in the front and back of the rack
where you want to install the storage shelf.
Note: The mounting rails are 1U high. The holes that are used to secure
the rail in the rack are in the middle of that height.
■ From the inside of the rack, insert snap-in cage nuts in cutouts in the front
and back where you want to install the mounting rail. Make sure that the
nuts are installed at the same level.
Orient the left mounting rail so that the lip is at the bottom and on the inside of
4
the rack. You can adjust the length of the rail to fit the depth of the rack.
Note: The lip on the rail that supports the storage shelf must be on the inside
of the rack and at the bottom of the rail.
Page 33
Installing the Storage Shelf into a rack
Align the screw holes in the rail with the snap-in cage nut that you installed in
5
the rack.
Insert M5 screws and tighten. Screws are shipped with the unit.
6
Repeat Steps 1 through 6 for the right mounting rail. Be sure that rails are
7
installed at the same height.
Installing the Storage Shelf into a rack
Caution: Due to the weight of the units, Veritas recommends that storage shelves
be installed at or near the bottom of the rack.
Warning: A Storage Shelf weighs about 71.7 lbs (32.5 kg). Use appropriate
practices, techniques, and tools when handling these components.
To install the Storage Shelf into a rack
Verify that the guide rails are properly installed and securely fastened in the
1
rack.
Insert snap-in cage nuts in cutouts on both sides of the front of the rack to
2
secure the storage shelf. The snap-in cage nuts must align with through-holes
in top third of each storage shelf when the storage shelf is installed.
33Installing hardware into racks
Slide the storage shelf along the mounting rails into the rack cabinet.
3
Insert M5 screws in the through-holes in the ears of the front panel and tighten.
4
The through-holes must align with the snap-in cage nuts installed earlier.
See “Installing the NetBackup appliance guide rails” on page 33.
Installing the NetBackup appliance guide rails
Before you install the devices in a rack:
■ Determine the installation positions of the guide rails in the rack.
Page 34
Installing hardware into racks
34
Installing the NetBackup appliance guide rails
This list describes the components of the drawing.
DescriptionNumber
Captive screw that connects the appliance to the rack.1
Blue peg that connects the rail bottom to the rack.2
Empty (no screws or pegs).3
Silver peg that connects the rail top to the rack.4
The silver peg is on the top of each rail. The blue peg is on the bottom of each rail.
The blue peg and the square silver peg snap into the rack without screws or cage
nuts.
To install the rack rails
Identify the one RU on each side of the rack where you plan to install the rails.
1
Verify that there is one complete RU available under the RU used for rail
2
installation.
Page 35
Installing the NetBackup appliance into a rack
Locate the left rail, with the L at the front end. The L faces the left side wall of
3
the rack, not the center of the rack.
Guide the rail into the two holes in the one RU that you selected.
4
Hook the silver peg on the front of the rail into the top hole in the RU.
5
Snap the blue peg on the front of the rail into the bottom hole in the RU.
6
Repeat steps 3 to 6 for the rail on the right side of the rack.
7
35Installing hardware into racks
Verify that both rails are parallel and fastened securely.
8
See “Installing the NetBackup appliance into a rack” on page 35.
Installing the NetBackup appliance into a rack
The appliance should be installed above any storage shelves. This configuration
allows proper weighting of the rack.
Page 36
Installing hardware into racks
36
Installing the NetBackup appliance into a rack
To install the NetBackup appliance into a rack
Verify that the guide rails are properly installed and securely fastened.
1
Insert two snap-in screw locks into the rack immediately underneath the guide
2
rails.
These locks secure the appliance when it is fully installed into the rack.
Pull out both the rail extenders as far as they can easily and safely extend.
3
The release button should click when the rails have been fully extended.
Warning: The appliance weighs at least 52 lbs (23.58 kg). Use at least two
people to lift or move the appliance.
Lift the appliance with the rear panel facing towards the rear of the rack.
4
Tilt the device down towards the back of the rack.
5
Insert the two rear "standoff" pegs extending from the side of the device into
6
the rail slots at the back of the rail extenders.
Slowly drop the front of the device into the rail slots at the front of the rail
7
extenders. A peg in the middle and a peg at the front of the device fit into the
rail slots.
Lift up on the guide rail release buttons and push the device into the rack.
8
Fasten the appliance to the rack with the two screws that are attached to the
9
device. Screw them into the snap-in cage nuts previously attached to the rack
in the correct position.
See “About the cables” on page 37.
Page 37
Chapter
Cable connections
This chapter includes the following topics:
■ About the cables
■ Connecting the VGA cable
■ Connecting the network cables
■ Connecting the appliance to one or more storage shelves
■ Connecting the small form-factor pluggable (SFP+) transceivers
■ Connecting the power cables
5
About the cables
The NetBackup appliances and storage devices use the following cables.
Cables shipped with the product:
■ Power Distribution Unit (PDU) cords for connecting the devices to main AC
power source
Most NetBackup appliances and storage shelves ship with two PDU compatible
cords (C13-C14). AC power cables ship to limited, specified, countries.
■ SAS cables to connect the appliance to a storage device and to connect storage
devices to each other.
Cables which the customer must provide:
■ 1 Gb/s network cables
■ 10 Gb/s network cables
■ Fibre Channel cables for client and device connections
■ PS/2 to USB adapter cable
Page 38
NIC2/
ETH1
NIC1/
ETH0
NIC3/
ETH2
NIC4/
ETH3
IPMI
NIC5/
ETH4
NIC6/
ETH5
Cable connections
38
Connecting the VGA cable
■ KVM cable
Connecting the VGA cable
When the appliance is initialized, a monitor can be connected to the Video Graphics
Array (VGA). You can attach a keyboard to the USB port. Alternatively, you can
connect the VGA to a Keyboard Video Mouse (KVM) adapter or switch.
To connect the VGA Cable
Insert the connector of a VGA (DB15) cable into the video port on the rear
1
panel of the NetBackup appliance.
See “Appliance rear panel” on page 10.
Connect the other end of the cable directly to a monitor, or to a KVM adapter,
2
or KVM switch.
Connecting the network cables
The networking ports are accessed on the rear panel of the appliance. The following
picture shows the layout of the network ports. It includes the four 1 Gb Ethernet
ports on the left and the two 10 Gb Ethernet ports on the right. The remote
management (IPMI) port is located to the left of the 10 Gb Ethernet ports.
Caution: The first Ethernet port is configured as NIC1/eth0. Starting with NetBackup
Appliance release 2.6.0.2, the eth0/NIC1 port can be configured and used in your
network for backup jobs after initial configuration is completed. If you decide to use
this port for backups, you must configure the remote management (IPMI) port to
access the appliance.
Page 39
Connecting the appliance to one or more storage shelves
Ethernet ports NIC2/eth1, NIC3/eth2, NIC4/eth3, NIC5/eth4, and NIC6/eth5 can be
connected to public networks.
See “Connecting the small form-factor pluggable (SFP+) transceivers” on page 42.
Connecting the appliance to one or more storage
shelves
The SAS RAID controller PCIe card is factory-installed in Slot 1 of PCIe Riser
Assembly 2. An authorized field technician can replace an existing card or add a
card if the card was not ordered originally. Customers are not permitted to perform
these operations.
Serial Attached SCSI (SAS) cables must be used to connect the appliance with
one or more storage shelves.
Note: Starting with appliance version 2.6.0.2, the NetBackup 5230 appliance no
longer requires a matched Veritas Storage Shelf as the first connected expansion
storage unit. Therefore, any storage shelves that ship with a NetBackup 5230
appliance with version 2.6.0.2 no longer have the yellow labels that identify a
matched unit.
39Cable connections
The first storage shelf is connected to the SAS RAID ports in the appliance PCIe
RAID card. The SAS_IN ports on the storage shelf must connect to the SAS RAID
ports in the appliance.
Table 5-1 describes the numbers that are shown in the diagrams.
Page 40
Cable connections
40
Connecting the appliance to one or more storage shelves
The following diagram shows a NetBackup 5230 appliance that is attached to the
maximum number of four storage shelves.
Page 41
Connecting the appliance to one or more storage shelves
41Cable connections
Table 5-1
Appliance and storage shelf components
FeatureNumbers
SAS RAID PCIe card1
1 Gb Ethernet ports2
Serial port3
Remote management (IPMI) port4
10 Gb Ethernet ports5
Storage shelves6
Page 42
Cable connections
42
Connecting the small form-factor pluggable (SFP+) transceivers
To connect the SAS cables
Connect a SAS cable to each of the two ports marked "SAS_IN" on the storage
1
shelf.
Connect the other end of each SAS cable to a SAS port on the PCIe RAID
2
card in the appliance.
When more than one storage shelf is used, connect the SAS_OUT ports in the
3
first shelf to the SAS_IN ports in the second storage shelf.
Connect the SAS_OUT ports on the second storage shelf to the SAS_IN ports
4
on the next storage shelf.
Connect the SAS_OUT ports of each storage shelf to the SAS_IN ports on the
5
next storage shelf.
Do not connect the SAS_OUT ports of the last storage shelf to any device.
6
See “Connecting the power cables” on page 43.
Connecting the small form-factor pluggable
(SFP+) transceivers
The NetBackup appliance requires an SFP Fibre Channel adapter to be plugged
into the Fibre Channel ports if the appliance uses a Fibre Channel plug-in. The
adapter allows usage of optical and copper Fibre Channel cables.
The NetBackup appliance supports Fibre Channel (FC) tape out PCIe add-in cards.
The cards connect to other devices through fiber optic cables.
The fiber optic cables require Small Form-factor Pluggable (SFP+) transceivers are
provided with each Fibre Channel add-in card. The diagram shows the SFP (1) and
the fiber optic cable which is attached to it (2).
Supported SFPs are listed as follows:
■ Finisar
■ JDSU
Page 43
Connecting the power cables
Warning: The laser beams of an optical interface board or inside an optical fibre
can cause eye damage. Do not look directly into the transceiver or point the
transceiver at another person's eyes.
When connecting optical fibers, note the following:
■ An optical transceiver is electrostatically sensitive and it should be placed in an
ESD-preventive and dust-proof environment for transportation, storage, and
use.
■ Optical fibers and optical transceivers not in use must be protected with dust
caps seated properly on the connectors. If the optical transceiver is contaminated,
carefully clean the optical interface.
■ Keep the surface of all optical connectors clean and free from scratches.
■ Do not squeeze, distort, fold, or repair an optical fiber.
■ Do not bend the optical fiber into a circle with a radius less than 5 cm. Otherwise,
the optical fiber may be damaged, which reduces the system performance or
causes data loss.
To connect optical fibers
Put on proper ESD-preventive gloves or wrist straps.
1
Take the cap of the optical transceiver out of the interface of the tape out card
2
(two-port 8 Gb FC HBA).
Remove an optical fiber from its packaging.
3
Remove the caps of the optical connectors.
4
Plug an optical connector into the interface of the card.
5
Ensure that the optical connector is securely inserted into the optical transceiver.
6
Connect the other optical connector of the optical fiber to a Fibre Channel
7
switch.
See “About the cables” on page 37.
43Cable connections
Connecting the power cables
Caution: The equipment should be completely installed and all network cables
should be connected before any devices are connected to power sources.
The NetBackup appliance has two power modules that are accessible on the rear
panel of the device. Each module requires a separate AC power cable or PDU cord.
Page 44
Cable connections
44
Connecting the power cables
Connect one end of the cable or cord to a power module. Then, plug the other end
into a 110 VAC or a 220-VAC socket.
The storage shelf also has two power modules that are accessible on the rear panel
of the device. Each module requires a separate AC power cable or PDU cord.
Connect each module to a 110 VAC or a 220-VAC socket.
Page 45
Chapter
Verifying the operation of the appliance and configuring IPMI
This chapter includes the following topics:
■ Hardware verification and turning on the NetBackup 5230 appliance and storage
shelf
■ Turning on the storage shelves
6
■ Turning on the appliance
■ Configuring the IPMI from the NetBackup Appliance Shell Menu
■ Accessing and using the Veritas Remote Management interface
Hardware verification and turning on the NetBackup 5230 appliance and storage shelf
Check the information in Table 6-1 after the hardware installation and cable
connections are complete, but before the devices are turned on.
Note: Do not attach external devices, such as tape drives or SAN clients, to the
appliance until this process has been completed.
Page 46
Verifying the operation of the appliance and configuring IPMI
46
Turning on the storage shelves
Warning: Confirm that all power to the devices is turned off to prevent personnel
injuries and to prevent damage to the devices.
Verify that the devices and cables are installed correctly. The following table provides
instructions for checking the device installation.
Table 6-1
Veritas Storage Shelf
NetBackup appliance
AC power cables
SAS cables
SAS cables for more
than one storage shelf,
if used
Installation confirmation
The storage shelf is placed securely
in the lowest portion of the rack
cabinet.
The appliance is placed securely in
the lower portion of rack cabinet,
above the storage shelf or shelves.
The AC power cables of the
appliance and all storage shelves
are connected to the power
modules and the AC power supply.
The SAS cables connect the two
RAID ports in the appliance to the
two SAS_IN ports in the storage
shelf.
SAS cables connect the two
SAS_IN ports in the second shelf
to the two SAS_OUT ports in the
first shelf. Subsequent shelves are
connected in the same manner.
Incorrect installationCorrect installationComponent
The storage shelf is
insecurely mounted or
mounted too high within the
rack cabinet.
The appliance is insecurely
mounted or mounted too high
within the rack cabinet.
Only one power cable is
connected to the device.
One or both SAS cables fail
to connect the two RAID ports
in the appliance to the two
SAS_IN ports in the storage
shelf.
One or both SAS cables fail
to connect the second
storage shelf to the first
storage shelf.
Turning on the storage shelves
These steps should be followed in the given order when turning on the devices for
the first time.
Caution: You must turn on each storage shelf before you turn on the NetBackup
appliance. When the storage shelves have initialized, proceed to turn on the
appliance.
Page 47
Turning on the appliance
Note: In this release, when you turn on a new storage shelf, a “foreign configuration”
AutoSupport alert with UMI code V-475-100-1004 is generated for each storage
disk in the shelf. You can safely ignore these alerts.
If you connect the storage shelf during initial configuration, the alerts are cleared
when initial configuration is complete.
If you connect the storage shelf after initial configuration, the alerts are cleared
when you run the storage scan as part of installation. In this case, the NetBackup
Appliance Web Console and the NetBackup Appliance Shell Menu may show
incorrect data for the storage shelf for approximately five minutes after installation
is complete.
To turn on the storage shelves
Connect both AC power connectors of each storage shelf to two main AC
1
power supply outlets or PDU connections.
Identify the storage shelf that is farthest from the appliance.
2
Turn on both power switches.
3
Wait until the storage shelf system power LED and the global enclosure status
4
LED on the front panel are green. Make sure that the disk status and activity
LEDs on each disk drive are green. If they are not green, contact Veritas
Technical Support.
See “Storage shelf front panel” on page 12.
Repeat this procedure for all storage shelves.
5
See “Turning on the appliance ” on page 47.
47Verifying the operation of the appliance and configuring IPMI
Turning on the appliance
All devices must be correctly installed and all cables must be connected properly.
When turning on the NetBackup hardware, do not remove or handle any disks,
optical fibers, or network cables. Otherwise, data may be lost and equipment may
be damaged.
To turn on the NetBackup appliance
Connect both AC power connectors on the rear panel of the appliance to two
1
main AC power supply outlets.
Attach a monitor to the VGA plug, and a keyboard to one of the USB ports. If
2
a KVM switch is available, attach both the monitor and keyboard to the switch,
and plug the switch into the VGA.
Page 48
Verifying the operation of the appliance and configuring IPMI
48
Turning on the appliance
Verify that each storage shelf has been turned on and is running properly.
3
Turn on the appliance, using the power button which is located on the right
4
side of the front panel.
Determine if the NetBackup appliance is running properly.
5
■ Check the Status LED (1), and Activity (2) LED on the installed disk drives
on the front panel.
The Status LED (1) should not be lit. The following indications are possible:
■ A solid, amber, LED indicates a disk fault.
■ A blinking, amber, LED indicates that a RAID rebuild is in progress.
The Activity LED (2) indicates the following:
■ The LED is not lit when the disk has spun down, although power is on.
■ The LED is solid green when there is no disk activity, although power
is on.
■ The LED blinks green when the disk spins up.
■ The LED blinks green occasionally when commands are processed.
■ Review all LEDs on the front control panel.
Page 49
Configuring the IPMI from the NetBackup Appliance Shell Menu
DescriptionNumberDescriptionNumber
System status LED6System ID button1
Power button and LED7NMI button (do not use)2
Hard drive activity LED8eth0 NIC1 activity LED3
eth3 NIC4 activity LED9eth2 NIC3 activity LED4
eth1 NIC2 activity LED10System cold reset button5
49Verifying the operation of the appliance and configuring IPMI
■ Check the power supply module LEDs on the rear panel. Each module has
one LED.
See “Hardware verification and turning on the NetBackup 5230 appliance and
storage shelf” on page 45.
Configuring the IPMI from the NetBackup
Appliance Shell Menu
This section explains how to configure IPMI from the NetBackup Appliance Shell
Menu.
Page 50
Verifying the operation of the appliance and configuring IPMI
50
Configuring the IPMI from the NetBackup Appliance Shell Menu
Warning: You may get disconnected after you perform this procedure. Record the
IP address, the subnet mask, and the gateway of the remote management port so
that you can connect to it later.
To configure IPMI from the NetBackup Appliance Shell Menu
Before starting the IPMI configuration, obtain the following information for the
1
appliance for which you want to configure the IPMI:
IP address
Subnet mask
Gateway IP
address
IP address for the remote management port so that the default static
IP address of the remote management port can be changed.
Enable connectivity between your network computer and the remote
management port.
Enable connectivity between your network computer and the remote
management port.
Also review the following section on the IPMI prerequisites.
See “Prerequisites for IPMI configuration” on page 20.
Attach a keyboard and mouse to the appliance. Verify that the appliance is
2
turned on.
Once the startup process is complete, a login prompt appears.
Enter the username and password for the appliance. By default, the user name
3
is admin and the password is P@ssw0rd where 0 is the number zero.
At the Main_Menu prompt, type Support to navigate to the Support menu.
4
From the Main_Menu > Support view, enter the following command to
5
configure the remote management port:
IPMI Network Configure <IPAddress> <Netmask> <GatewayIPAddress>
where IP address is the new IP address of the remote management port. The
Subnet mask and Gateway enable connectivity between your network computer
and the remote management port.
The remote management port must be configured as a DHCP or static address.
At any point in time, you can run the following command to see the IPMI network
details:
IPMI Network Show
Page 51
Accessing and using the Veritas Remote Management interface
Enter the following command if you want to add a new user to access the IPMI
6
sub-system. Note that this is an optional step.
IPMI User Add <User_Name>
At the New Password prompt, enter a password for the user.
The default user name is sysadmin. The default password is P@ssw0rd,
where 0 is the number zero.
At any point in time, you can run the following command to view the users who
can access the IPMI:
IPMI User List
Type Return to return to the Main_Menu prompt.
7
Use a Cat5 cable to connect the remote management port to the network.
8
The appliance is ready for initial configuration. See the NetBackup Appliance
9
Initial Configuration Guide for the appropriate platform for information about
initial configuration requirements and procedures.
Note: You can use the NIC1 or eth0 port after completing the initial
configuration.
51Verifying the operation of the appliance and configuring IPMI
Accessing and using the Veritas Remote
Management interface
The IPMI web interface is known as Veritas Remote Management. You can use
the Remote Management interface to log on to the NetBackup Appliance Shell
Menu.
Before you use the Remote Management interface, the following prerequisites must
be met:
■ The Remote Management interface must first be configured using the NetBackup
Appliance Shell Menu.
■ At least one power cable must be connected to a functioning power source.
■ At least one user must be enabled to use the LAN channel(s).
Page 52
Verifying the operation of the appliance and configuring IPMI
52
Accessing and using the Veritas Remote Management interface
To access and use the IPMI web interface from a remote computer
Log on to a remote computer in the network and open a supported Windows
1
browser.
Enter the remote management port IP address that is assigned to the remote
2
management port. The following page appears:
Enter your login information. The default user name is sysadmin. The default
3
password is P@ssw0rd, where 0 is the number zero.
Click Login.
Page 53
Accessing and using the Veritas Remote Management interface
The Remote Control section lets you remotely monitor and control the server.
4
Click Launch Console under the Console Redirection tab to launch the
appliance NetBackup Appliance Shell Menu.
The following figure shows the interface for a 5220, 5230, or a 5330 appliance.
53Verifying the operation of the appliance and configuring IPMI
Page 54
Verifying the operation of the appliance and configuring IPMI
54
Accessing and using the Veritas Remote Management interface
A JViewer application opens that enables you to remotely monitor and control
5
the appliance. This application requires Java Runtime Environment (JRE)
version 6.0 or later. Install Java (as needed).
Caution: Starting with Java 7 update 45, you may receive a security warning
when you launch the KVM remote console from the appliance IPMI port. The
warning states that you do not have proper permissions and prevents appliance
access from the IPMI port. For information about how to resolve this issue,
refer to the following document:
http://www.veritas.com/support/TECH212531
You can now access and log on to the NetBackup Appliance Shell Menu. Enter
6
the user name and password for the appliance.
By default, the user name admin has the password, P@ssw0rd where 0 is the
number zero.
Page 55
Appendix
Hardware Checklists
This appendix includes the following topics:
■ Rack front
■ Rack rear
Rack front
Use the list in Table A-1 to check items visible from the front of the rack.
A
Rack rear
Table A-1
Use the list in Table A-2 to assure that all components visible from the back of the
rack are installed correctly.
Requirements for hardware accessible from the front of the rack
TasksYes, No, N/A
Verify that the appliance is secured in the rack, on top of any storage
shelves.
For the NetBackup 5230 Appliance:
■ Verify that the two disk drives in slots 0 and 1 in the front panel are
installed securely.
■ Verify that the eight storage disks, in slots 4 to 11, are installed securely.
Verify that the Veritas Storage Shelves, if used with the appliance, are
securely installed. All shelves should be installed beneath the appliance to
prevent the rack from tipping.
Page 56
Hardware Checklists
56
Rack rear
Table A-2
Requirements for hardware accessible from the rack rear
TasksYes, No, N/A
Verify that the back of each appliance and storage shelf is secured in the
rack.
Verify that the power cords that are connected to each appliance are
connected to a 110 VAC or a 220 VAC power source.
Verify that the power cords that are connected to each storage shelf are
connected to a 110 VAC or a 220 VAC power source.
Verify that eth0 on the rear panel of the appliance is only used for
management purposes. This port should not be connected to the customer's
production network.
Verify that Ethernet cables connect the 1Gb or 10Gb Ethernet ports on the
appliance to a switch or other network interface.
Verify that the cable in the IPMI port is secure.
Verify that a SAS cable connects each SAS port on the appliance to a
SAS_IN port on the first storage shelf. The maximum supported length of
the SAS cable is 1 meter (3.28 feet).
Page 57
Appendix
Adding storage shelves
This appendix includes the following topics:
■ About adding an additional Veritas Storage Shelf to an operational NetBackup
52xx appliance
■ Installing and connecting an additional Veritas Storage Shelf to an operational
NetBackup 52xx appliance
■ Adding the disk space of additional Veritas Storage Shelf units to an operational
NetBackup 52xx appliance from the NetBackup Appliance Web Console
■ Adding the disk space of additional Veritas Storage Shelf units to an operational
NetBackup 52xx appliance from the NetBackup Appliance Shell Menu
B
About adding an additional Veritas Storage Shelf to an operational NetBackup 52xx appliance
If you have a NetBackup 52xx appliance that currently includes one Veritas Storage
Shelf, you can expand the disk storage of the appliance by adding another Veritas
Storage Shelf.
NetBackup appliance software versions 2.5 - 2.6.0.2 let you connect up to two
Veritas Storage Shelf units. Appliance software version 2.6.0.3, and later, supports
up to four Veritas Storage Shelf units can be connected.
Note: Additional tasks are required when a new storage shelf is added to an
appliance that does not already have a storage shelf. When you place this order,
an onsite service technician and additional required parts are also ordered.
Adding an additional Veritas Storage Shelf to an operational appliance requires
that you perform the following tasks:
Page 58
Adding storage shelves
58
Installing and connecting an additional Veritas Storage Shelf to an operational NetBackup 52xx appliance
■ Installing the new Veritas Storage Shelf
This task involves mounting the new units in the rack and connecting the SAS
and the power cables.
See “Installing and connecting an additional Veritas Storage Shelf to an
operational NetBackup 52xx appliance” on page 58.
■ Adding the new disk storage space to the system
This task makes the disk storage space of the new units available for use.
See “Adding the disk space of additional Veritas Storage Shelf units to an
operational NetBackup 52xx appliance from the NetBackup Appliance Web
Console” on page 61.
See “Adding the disk space of additional Veritas Storage Shelf units to an
operational NetBackup 52xx appliance from the NetBackup Appliance Shell
Menu” on page 62.
Note: When you add an additional Veritas Storage Shelf to an operational appliance,
Veritas recommends that you schedule this task during low system activity.
Installing and connecting an additional Veritas
Storage Shelf to an operational NetBackup 52xx
appliance
Use the following procedure to install and connect an additional Veritas Storage
Shelf to an operational NetBackup 52xx appliance.
Note: When you add a storage shelf to an operational system, it is not necessary
to shut down the appliance server or any existing storage shelves.
To install and connect an additional Veritas Storage Shelf to an operational
NetBackup 52xx appliance
Install the new storage shelf units in the rack.
1
Locate the SAS cables that are shipped with each storage shelf and connect
2
them as described in the following diagram and text descriptions:
Page 59
SAS
In
SAS
Out
Slot 1—RAID controller
NetBackup 5230
SAS
In
SAS
Out
SAS
In
SAS
In
SAS
In
SAS
In
SAS
In
SAS
In
SAS
Out
SAS
Out
SAS
Out
SAS
Out
SAS
Out
SAS
Out
Storage Shelf-1
Storage Shelf-2
Storage Shelf-3
Storage Shelf-4
SAS
In
SAS
Out
SAS
In
SAS
Out
SAS
In
SAS
In
SAS
In
SAS
In
SAS
In
SAS
In
SAS
Out
SAS
Out
SAS
Out
SAS
Out
SAS
Out
SAS
Out
Storage Shelf-1
Storage Shelf-2
Storage Shelf-3
Storage Shelf-4
F
Slot 5—RAID controllerNetBackup 5220
Installing and connecting an additional Veritas Storage Shelf to an operational NetBackup 52xx appliance
59Adding storage shelves
■ On the first or the existing storage shelf, in the leftmost I/O module, connect
one end of an SAS cable into the SAS_OUT port. The SAS_OUT port is
labeled number 2.
Page 60
Adding storage shelves
60
Installing and connecting an additional Veritas Storage Shelf to an operational NetBackup 52xx appliance
Connect the other end of this SAS cable to the SAS_IN port in the leftmost
I/O module on the second storage shelf. The SAS_IN port is labeled number
1.
■ On the first or the existing storage shelf, in the rightmost I/O module, connect
one end of another SAS cable into the SAS_OUT port.
Connect the other end of this SAS cable to the SAS_IN port in the rightmost
I/O module on the second storage shelf.
■ To connect a third storage shelf unit, continue the same connection path
starting from the second storage shelf.
■ To connect a fourth storage shelf unit, continue the same connection path
starting from the third storage shelf.
Connect the power cables to each new storage shelf and turn on the power to
3
each unit.
Note: Veritas strongly recommends that you connect power cables to both
power supplies on each storage shelf unit. This helps to ensure consistent
power to the units and also helps to prevent problems from a power loss on
any single power supply. Veritas also recommends that you enable the Call
Home feature to monitor the power status of each unit and to provide alerts if
only one power supply is plugged in or has failed.
Note: In this release, when you turn on a new storage shelf, a “foreign
configuration” AutoSupport alert with UMI code V-475-100-1004 is generated
for each storage disk in the shelf. You can safely ignore these alerts. The alerts
are cleared when you run the storage scan as part of the next step of
installation. The NetBackup Appliance Web Console and the NetBackup
Appliance Shell Menu may show incorrect data for the storage shelf for
approximately five minutes after installation is complete.
To add the storage space of the new storage shelf units to the system, refer
4
to the following topics:
See “Adding the disk space of additional Veritas Storage Shelf units to an
operational NetBackup 52xx appliance from the NetBackup Appliance Web
Console” on page 61.
See “Adding the disk space of additional Veritas Storage Shelf units to an
operational NetBackup 52xx appliance from the NetBackup Appliance Shell
Menu” on page 62.
Page 61
Adding the disk space of additional Veritas Storage Shelf units to an operational NetBackup 52xx appliance
from the NetBackup Appliance Web Console
Adding the disk space of additional Veritas Storage Shelf units to an operational NetBackup 52xx appliance from the NetBackup Appliance Web Console
The following procedure describes how to add new storage shelf disk space to a
NetBackup appliance using the NetBackup Appliance Web Console.
To add new storage shelf disk space to a NetBackup appliance using the
NetBackup Appliance Web Console
Launch the NetBackup Appliance Web Console and verify that the new storage
1
devices appear on the Monitor > Hardware page. If the new storage devices
do not appear, check the cable connections and make sure that the power is
on.
Click Manage > Storage.
2
Select the Disks tab.
3
Click the Click here to scan for new disks option.
4
In the Do you want to scan for new disk? dialog box, click OK to start the
5
scan.
When the scan is complete, click OK to refresh the Disk tab.
6
In the Disk column, a new ID should appear for the new storage shelf units.
The new entries should have the following attributes:
■ Type = Expansion.
61Adding storage shelves
■ Status = New Available
In the Status column, next to New Available, click Add to activate the storage
7
in the RAID.
In the Confirmation dialog box, click Yes to start a scan.
8
When the process completes, the following message should appear:
Storage operation completed. Succeeded.
Click OK to refresh the system.
9
After the system refreshes, the Disks tab should show the following attributes
for the new storage shelf units:
■ Type = Expansion
■ Status = In Use
Page 62
Adding storage shelves
62
Adding the disk space of additional Veritas Storage Shelf units to an operational NetBackup 52xx appliance from the NetBackup Appliance Shell Menu
■ Unallocated = n TB
Where n is the usable volume or disk space available in the new storage
shelf.
Adding the disk space of additional Veritas
Storage Shelf units to an operational NetBackup
52xx appliance from the NetBackup Appliance
Shell Menu
The following procedure describes how to add new storage shelf disk space to a
NetBackup appliance using the NetBackup Appliance Shell Menu.
To add new storage shelf disk space to a NetBackup appliance using the
NetBackup Appliance Shell Menu
Use PuTTY to start an SSH session to access the NetBackup Appliance Shell
1
Menu.
Note: You can also connect a laptop, keyboard and monitor, or KVM to the
appliance to access the NetBackup Appliance Shell Menu.
Log in to the NetBackup Appliance Shell Menu. The Main_Menu prompt
2
appears.
Go to the Monitor view as follows:
3
Type Monitor and press Enter.
Type Hardware ShowHealth and press Enter. Verify that the new storage
4
devices appear. If the new storage devices do not appear, check the cable
connections and make sure that the power is on.
At the prompt, type return to return to the Main menu.
5
Perform a scan as follows:
6
■ At the Main_Menu prompt, enter manage and press Enter.
■ Enter storage and press Enter.
■ Enter scan and press Enter.
The scan takes a couple of minutes to complete.
Page 63
Adding the disk space of additional Veritas Storage Shelf units to an operational NetBackup 52xx appliance
from the NetBackup Appliance Shell Menu
Navigate to the Storage view.
7
From the Storage menu, enter Add and press Enter. It displays the disks that
are in a New Available state and can be added. Copy a disk ID that is
displayed.
At the prompt, enter add <disk ID> and press Enter. <disk ID> is the disk ID
8
that you copied. Repeat step 7 and 8 to add each disk ID that is displayed.
View the available storage space as follows:
9
■ Navigate to the Storage menu.
■ At the prompt, enter Show Disk and press Enter. The status of the newly
added disks is displayed as In Use and space in the Unallocated column
is the disk space available for the new disk.
63Adding storage shelves
Page 64
Adding storage shelves
64
Adding the disk space of additional Veritas Storage Shelf units to an operational NetBackup 52xx appliance
from the NetBackup Appliance Shell Menu
Page 65
Index
A
add disk space of additional storage shelf
from NetBackup Appliance Shell Menu 62
from NetBackup Appliance Web Console 61
adding an additional Veritas Storage Shelf
to an operational NetBackup 52xx appliance 57
air flow 18
appliance
connecting to a storage shelf 39
dimensions 30
front panel 8
network ports 38
PCIe add-in card slots 10
rear panel 10, 38
storage disk drives 8
system disk drives 8
system LEDs 8
C
cable diagram
NetBackup 5230 Appliance and storage
shelves 40
cables
connecting a VGA cable to a NetBackup 5230
Appliance 38
connecting network cables to a NetBackup 5230
Appliance 38
fiber 42
network 38
power 43
SFP transceivers 42
types 37
VGA 38
configure
IPMI 49
connect cables
to additional storage shelf 58
D
dimensions
appliance 30
storage shelf 30
documentation 15
E
environmental checklist 19
F
front panel
appliance 8
storage shelf 12
G
grounding studs 11
H
hardware preparation
check packages 27
electrostatic discharge prevention 26
rack preparation 26
tools 23
heat dissipation 18
hot spare
appliance 8
storage shelf 13
I
install
additional storage shelf 58
IPMI configuration 49
prerequisites 20
L
LEDs
appliance front panel 9
storage shelf
front panel 12
Page 66
Index66
LEDs (continued)
storage shelf (continued)
rear panel 14
N
NetBackup 5230 Appliance
environmental specifications 25
hardware checklist
rack front 55
rack rear 55
hardware preparation
process flow 24
P
ports
NetBackup 5230 Appliance NIC1/eth0 38
NetBackup 5230 Appliance public network 38
storage shelf
rear panel 14
power supplies 17
product overview 7
protective film, removing from the storage shelf 30
R
rack rails
appliance 33
storage shelf 31
rear panel
appliance 10
storage shelf with a NetBackup 5230
Appliance 39
storage shelf (continued)
dimensions 30
front panel 12
installing into a rack 33
LEDs 12
rack rails 31
rear panel 14
removing the protective film 30
V
validation
appliance 47
NetBackup 5230 hardware checks 45
storage shelf 46
S
safety
electrical 18
heavy equipment 36
power cables 45
SAS cables
connecting a NetBackup 5230 Appliance and a
storage shelf 39
serial number 11
SFP+
connecting to fiber cables 42
small form-factor pluggable (SFP+) transceivers 42
specifications
NetBackup 5230 Appliance 25
storage shelf
connecting to the NetBackup 5230 Appliance 39
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