Verint nextiva V4320 series User Manual

Nextiva V4320 Series
IPCamera User Guide
June 17, 2014
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Contents

Contents 3
Safety 5
Read Before Use 6
Preface 7
Documentation and Firmware 7 Contacting Verint 7 Contacting Service and Support 8
Chapter 1: Nextiva V4320Series Overview 9
V4320BX-DN Model 10
PowerConnections 10 I/O Connection 11 Connecting the Lens on the V4320BX 11
V4320FD-DNModel 12
PowerConnections 12 I/OConnections 13 Installing the FDModel 13
V4320FDW-DNModel 14
I/OConnections 14 PowerConnections 15
Installation 15 Nominal Power Consumption Values 16 Grounding 17 Powering with a 802.3at PoE Injector 17 Powering with a 12VDC Power Supply 18 Adjusting the Zoom and Focus 18 Adjusting the Back Focus 19
Chapter 2: Configuration 20
IP Address Configuration 21 Setting a Static IPAddress 21 Accessing the IP Camera Home Page 23 Viewing Live Video 23 Configuring the General Settings 24 Setting Video Formats 25 Setting Video Compression 26 Setting the Video OCX Protocol 26 Setting Video Frame Rate 27
© 2014 Verint Systems Inc. All Rights Reserved Worldwide. 3
Contents
Setting the Video Mask 27 Setting Audio 28
Chapter 3: Configuring Video Quality 29
Configuring Exposure 30 Configuring the White Balance 30 Adjusting the Picture Quality 31 Adjusting the Digital Zoom 32 Adjusting the IR 32 Adjusting the Noise Reduction 33 Setting the TVSystem 33
Chapter 4: Advance Configuration 34
Configuring the User Settings 35 Configuring HTTPS 36 Creating an IP Filter 37 Configuring IEEE 802.1X 38 Configuring the Network Settings 38 Configuring Quality of Service 40 Configuring SNMP 40 Configuring UPnP 41 Configuring Mail 42 Configuring FTP 43 Configuing HTTP 43 Configuring Alarm Inputs 44 Configuring Motion Detection 45 Configuring Network Failure Detection 46 Setting the Tampering Alarm 47 Setting the Periodical Event 48 Formatting the SD Card 49 Configuring the SD Card 50 Configuring Local Recording 51 Configuring a Schedule 51 Configuring the File Location 52 Adjusting the Iris 52 Viewing Information 53 Performing a Factory Default 53 Performing a Firmware Upgrade 54 Exporting or Uploading Configuration Files 54
4 © 2014 Verint Systems Inc. All Rights Reserved Worldwide.

Safety

Always observe the following precautions to reduce the risk of injury and equipment damage:
Safety
Installation and service should be performed only by qualified and experienced technicians and comply with all local codes and rules to maintain your warranty.
Wipe the camera with a dry soft cloth. For tough stains, slightly apply with diluted neutral detergent and wipe with a dry soft cloth.
Do not apply benzene or thinner to the camera, which may cause the surface of the unit to melt or the lens to fog.
Do not touch the Nextiva IP cameras during a lighting storm.
Only use the recommended power cable for powering the Nextiva IP cameras. If you are unsure of the actual power requirements, please contact the distributor and do not connect the power at will.
The power cable must be properly secured as improper connections may cause a short.
Turn off the Nextiva IP cameras as soon as smoke or unusual odors are detected.
Do not place the Nextiva IP cameras near a heat source.
Keep the indoor Nextiva IPcameras models away from water. If they become wet, turn off immediately.
Do not place the indoor Nextiva IPcameras models in a high humidity environment.
Do not place the Nextiva IPcamera on an unstable cart, tripod, or on a tabletop as personal injury and damage to the unit may occur due to a fall. Please use officially certified support, frames, and accessories included with the product. Follow the instructions in this Instruction Manual during installation to ensure the quality and maintain safety.
Keep the Nextiva IP cameras away from direct sunlight, except for outdoor models.
Do not disassemble the Nextiva IP cameras.
Do not drop the Nextiva IP cameras.
Do not insert sharp or tiny objects into the Nextiva IP cameras to avoid short circuits.
Operating temperature
Nextiva Model Operating Conditions
Nextiva V4320BX-DN 0°C to 40°C (32°F to 104°F), with maximum
© 2014 Verint Systems Inc. All Rights Reserved Worldwide. 5
Contents
Nextiva Model Operating Conditions
and V4320FD-DN humidity at 90% relative, non-condensing
Nextiva V4320FDW-DN-30°C to 50°C (-22°F to 122°F), with maximum

Read Before Use

The use of surveillance devices may be prohibited by law in your country. The Network Camera is not only a high-performance web-ready camera but can also be part of a flexible surveillance system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package Contents. Carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.
humidity at 90% relative, non-condensing
These devices are only meant to be installed by licensed technical experts in the area of surveillance and network installation. Installation of this equipment by untrained or unqualified personnel may violate the product warranty and may be illegal in some jurisdictions.
6 © 2014 Verint Systems Inc. All Rights Reserved Worldwide.

Preface

The Nextiva® V4320BX and FD User Guide presents information and procedures on installing, configuring, and using the wide dynamic range IP cameras.

Documentation and Firmware

Nextiva IPCameras and Encoders:http://www.verint.com/solutions/video-
situation-intelligence/resources/index
Nextiva Software Documentation: https://online.verint.com
Firmware: https://online.verint.com
Send questions or comments about Nextiva documentation to
documentationfeedback@verint.com

Contacting Verint

Verint®Systems is a leading provider of Actionable Intelligence®solutions for enterprise workforce optimization and security intelligence. Our solutions help governments and enterprises make sense of the vast information they collect in order to achieve their performance and security goals. Today our solutions are used by more than 10,000 organizations in 150 countries. Verint is headquartered in Melville, New York, with offices worldwide and 2500 dedicated professionals around the globe. You can read about Verint Video Solutions and get marketing material and product information at
http://www.verint.com/solutions/video-situation-intelligence/index.html.
To contact us for sales, pricing and general inquiries, refer to the coordinates below:
Location Contact Information
Americas videoinfo@verint.com
+1 866-639-8482 for Nextiva VMS and Nextiva Intelligent Edge Devices
+1-800-638-5969 for Nextiva Intelligent DVRs
Europe, Middle East, and Africa
marketing.emea@verint.com
+44 (0) 1932 839500
Asia/Pacific marketing.apac@verint.com
+ 852 2797 5678
© 2014 Verint Systems Inc. All Rights Reserved Worldwide. 7

Contacting Service and Support

Contacting Service and Support
To request the latest versions of firmware and software or to download other product-related documents, you need access to the Verint Video Intelligence Solutions partner extranet. To register, go to https://online.verint.com.
If you encounter any type of problem after reading this guide, contact your local distributor or Verint representative. For the main service and support page on the Verint web page, visit http://www.verint.com/solutions/video-
situation-intelligence/Nextiva-Service-and-Support/index.
Location Contact Information
USA and Canada +1-888-747-6246
vissupport@verint.com
+1-888-585-7059
CLM_Customersupport@verint.com
Open 9:00 am to 5:00 pm (EST) Monday to Friday
Central and Latin America +1-303-254-7005
vissupport@verint.com
Open 9:00 am to 5:00 pm (EST) Monday to Friday
Europe, Middle East, and Africa
Asia/Pacific Hong Kong: +852 2797 5678
+44 (0) 845-843-7333
customersupport.emea@verint.com
Open 8:30 am to 5:30 pm (GMT) Monday to Friday
Singapore: +65-68266099
APAC_VIS_Services@verint.com
Open 9:00 am to 6:30 pm (Monday to Thursday)
9:00 am to 5:30 pm (Friday)
8 © 2014 Verint Video Systems Inc.
Chapter
The Nextiva V4320 IP cameras use the latest multi-shutter capture processing to provide a 96dB WDR performance. With its cutting-edge sensor processing and built-in IR illuminators (dome models only), the V4320 provides superior image clarity in the most challenging lighting conditions — bringing even total darkness into view up to 25 meters (75 feet) away. This WDR high-definition 1080p camera offers the latest H.264 compression and delivers high resolution images at optimal bandwidth profiles.
Caution
Verint will not be held liable for damages to persons or property due to the improper installation of the Nextiva V4320IP cameras.
1
For additional mounting types, refer to the Camera Mounting Guide.
The following topics are discussed:
V4320BX-DN Model 10
V4320FD-DNModel 12
V4320FDW-DNModel 14
Nominal Power Consumption Values 16
Grounding 17
Powering with a 802.3at PoE Injector 17
Powering with a 12VDC Power Supply 18
Adjusting the Zoom and Focus 18
Adjusting the Back Focus 19

V4320BX-DN Model

V4320BX-DN Model
1/4-20 UNC mounting sockets are available on both sides.
Description
1. Audio LINE OUT and LINE IN / MIC IN
2. Power LED
3. Reset button
4. Auto IRIS connector
5. RJ-45 Ethernet connector
6. Alarm I/O
7. Video Out
8. MicroSD card slot
9. 12VDC or 24V AC power input
PowerConnections
Caution
Only use a single power source (PoE, 12V DC or 24V AC). Connecting multiple different power sources can damage the camera.
Pin 24VAC 12VDC
+ Power-1 Power
Earth GND Earth GND
- Power-2 GND
10 © 2014 Verint Systems Inc. All Rights Reserved Worldwide.
Chapter 1: Nextiva V4320Series Overview

I/O Connection

The camera equips one alarm input and one relay output for alarm application.
Description
1. Output +
2. Output -
3. Input +
4. Input -
5. GND
6. RS-485 D-
7. RS-485 D+

Connecting the Lens on the V4320BX

Caution
Verint will not be held liable for damages to persons or property due to the improper installation of the Nextiva IP cameras.
► To mount and connect the lens
1. Mount the lens by turning it clockwise onto the camera mount until it stops.
2. Connect the lens cable plug to the camera auto-iris connector.
© 2014 Verint Systems Inc. All Rights Reserved Worldwide. 11
V4320FD-DNModel
V4320FD-DNModel
Description
1. RJ-45 Ethernet connector
2. 24V AC and 12V DC Power
3. Analog Video Out
4. Alarm and Audio I/O
5. Micro SD card slot
6. Reset button
PowerConnections
Caution
Only use a single power source (PoE, 12V DC or 24V AC). Connecting multiple different power sources can damage the camera.
Pin 24VAC 12VDC
1 AC_1 Not Applicable
2 AC_2 Not Applicable
3 Not Applicable GND
4 Not Applicable 12V DC (+)
12 © 2014 Verint Systems Inc. All Rights Reserved Worldwide.
Chapter 1: Nextiva V4320Series Overview
I/OConnections
The camera equips one alarm input and one relay output for alarm application.
Pin Signal
1 Alarm In -
2 Alarm In +
3 Alarm Out -
4 Alarm Out +
5 Audio Out R
6 Audio Out L
7 Audio GND
8 Audio In R
9 Audio In L
Installing the FDModel
Caution
Verint will not be held liable for damages to persons or property due to the improper installation of the Nextiva IP cameras.
► To install on a surface
1. Remove the dome cover using supplied security screwdriver.
2. Attach the supplied alignment sticker to the surface.
3. Drill two pilot holes into the surface.
4. Hammer the supplied plastic anchors into the holes.
5. Secure the camera to the ceiling with a screwdriver.
6. Remove the two protective sponge rings protecting the lens and lens hood.
7. Reattach the dome cover.
Note
Insert the micro SDcard into the card slot before turning on the camera. If the camera is on, reboot the camera after inserting the micro SDcard.
© 2014 Verint Systems Inc. All Rights Reserved Worldwide. 13
V4320FDW-DNModel
V4320FDW-DNModel
Description
1. RJ-45 Ethernet connector
2. 24V AC and 12V DC Power
3. Analog video out
4. Alarm and Audio I/O
5. Micro SD card slot
6. Reset button
I/OConnections
The camera equips one alarm input and one relay output for alarm application.
Pin Signal
1 Alarm In -
2 Alarm In +
3 Alarm Out -
4 Alarm Out +
5 Audio Out R
6 Audio Out L
7 Audio GND
8 Audio In R
9 Audio In L
14 © 2014 Verint Systems Inc. All Rights Reserved Worldwide.
Chapter 1: Nextiva V4320Series Overview
PowerConnections
Caution
Only use a single power source (PoE, 12V DC or 24V AC). Connecting multiple different power sources can damage the camera.
Pin 24VAC 12VDC
1 AC_1 Not Applicable
2 AC_2 Not Applicable
3 Earth GND GND
4 Not Applicable 12V DC (+)
Installation
Caution
Verint will not be held liable for damages to persons or property due to the improper installation of the Nextiva IP cameras.
Cable gland usage is mandatory if you are installing the camera outdoor to make the cable entry waterproof unless you are using a ¾ inch NPT pipe.
► To install on a surface
1. Loosen the two security screws using the supplied security torx.
2. Remove the dome cover.
3. Attach the supplied alignment sticker to the surface.
4. Drill four pilot holes that are slightly smaller than the anchors into the surface.
5. Hammer the supplied plastic anchors into the holes.
6. Secure the metal mount plate to the surface with a screwdriver.
© 2014 Verint Systems Inc. All Rights Reserved Worldwide. 15

Nominal Power Consumption Values

7. Thread all required cables through one of the conduit entries.
For Outdoor Installation Using
Cable Gland a. Insert the rubber ring into the cable gland.
Perform the following:
b. Loosen the thread-lock sealing nut of the cable gland.
c. Thread all required cables through the sealing nut and
d. Fasten the gland body to one of the conduit entries.
e. Tighten the thread-lock sealing nut to the gland body.
f. Seal the end of the thread-lock sealing nut with RTV
the gland body.
silicon. Ensure that there are no gaps between the sealing rubber and the cables.
¾ inch NPTPipe
8. Connect the cables to the camera.
9. Reattach the camera to the metal mounting plate.
10. Adjust the pan / tilt / spin holders to point the lens at a suitable position for the desired camera view.
11. Replace the silica gel pack below the BNC connector with the new silica gel provided to prevent moisture inside the camera.
12. Reattach the dome cover.
a. Apply the Teflon tape to the threads of the pipe.
b. Attach the pipe to the camera conduit entry.
c. Thread all required cables through the pipe.
Nominal Power Consumption Values
The following table lists the nominal power consumption in Watts that the cameras require to operate under standard conditions. See the "Safety" (page
5).
Nominal Power Consumption System IRLEDs Lens Motor Heaters Total
V4320BX 6.3W N/A N/A N/A 6.3W
V4320FD 5.6W 3.6W 3.2W N/A 12.4W
V4320FDW 5.6W 3.6W 3.2W 7W 19.4W
16 © 2014 Verint Systems Inc. All Rights Reserved Worldwide.

Grounding

For outdoor installation, it is important to ground the installation to protect the camera against electrical surges. The camera enclosure needs to be grounded by connecting earth ground to the G pin on the connector block.
If you are using the VPOE-2 housing, refer to the VPOE-2 Housing installation guide for grounding instruction. Otherwise, connect wire from the Earth GNDpin to the Earth ground connection to ensure the camera is properly grounded.
In order to prevent a ground loop:
Use a BNC ground loop isolator in case the BNC video out is used permanently.
For the FDand FDWmodels, do not connect Earth ground to the camera power connector.
Do not use shielded Ethernet cables. If using a shielded Ethernet cable, the shield should not be connected to the camera.
Chapter 1: Nextiva V4320Series Overview

Powering with a 802.3at PoE Injector

This product is intended for indoor use and should be supplied by a UL listed PoE power supply.
IPCamera Model UL listed power supply required
V4320BX-DN PoE 802.3af class 3 compliant
V4320FD-DN PoE 802.3af class 3 compliant
V4320FDW-DN PoE 802.3at class 4 compliant
► To power with a 802.3at PoE Injector
1. Plug a straight-through Ethernet cable into the RJ-45 connector on the back of the IP camera.
2. Plug the other end of the cable into a PoE switch or to the Data&PWR port of a PoE injector. If you use a PoE injector, make sure the Data port of the injector is properly connected to the Ethernet switch.
Note
Routing of the Ethernet cable from the camera to the power source must be done inside the building.
© 2014 Verint Systems Inc. All Rights Reserved Worldwide. 17
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