This file provided by
Switch to Infinity Data Corp for your processing
needs! Infinity offers great rates, excellent customer
support and a wide range of payment processing
solutions.
http://www.infinitydata.com/
Call Today!
Sales 1 800 393 6665
Omni 3200M
Installation Guide
IMPORTANT NOTI CE
Lithium Battery Caution. The Random Access Memory (RAM) in the Omni
3200M terminal is protected by a lithium battery. Do not, under any
circumst ances, a ttemp t to re plac e this b atter y. Fail ure t o compl y may in valida te
the product warranty.
No Warranty. Although VeriFone has attempted to ensure the accur ac y and
completeness of its cont e nts, thi s manual may contai n errors or omissions.
Limited Liability . In no event shall V eriFone be liable for any indirect,
special, incidental, or consequential damages (including damages for loss of
business, profits or the like), even if VeriFone or its representatives have been
advised of the possibilit y of suc h dam a ge s.
Product Changes. VeriFone reserves the right to change, update, or make
obsolete any product changes at any time and without notice.
Document Title: Omni 3200M Install a ti on Gui de
VeriFone Part Number: 19595, Revision B
Copyright © 2000 VeriFone,
a division of Hewlett-Pac kar d Company
All rights reserved.
Printed in the United States of America.
No part of this public at io n may be copied, distributed, stored in a retrieval
system, translated into any human or compute r la nguage, transmitted, in any
form or by any mean s, without the prior written co nse nt of VeriFone and
BellSou th Wireless Data.
VeriFone, the VeriFone logo, Omni, S of tPay, and VeriT alk are either
trademarks or registered trademarks of VeriFone in the United States and/or
other countries. Hew lett-Packard is a r egistered trademark of H ewlett-Packa rd
Compan y. BellSouth Wireless Data is a s u bsidiary of BellSouth Corporat i o n.
The BellS o uth Intelligent Wireless Network is a ser vice mark of BellSo u th
Intell ectual Property Corporation.
All other brand names, trademarks, or service marks are the properties of their
respective owne rs.
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Installing the Omni 3200M . . . . . . . . . . . . . . . . . . . . . . . . .2
Step 1: Select an Indoor Location for the Terminal . . . .2
Step 2: Unpack the Shipping Carton . . . . . . . . . . . . . . . .3
Step 3: Examine Terminal Features . . . . . . . . . . . . . . . . .5
Step 4: Connect the Antenna to the Antenna Base . . . . .9
Step 5: Connect the Terminal to a Telephone Line
(Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Step 6: Connect Optional Device(s) . . . . . . . . . . . . . . .13
Step 7: Connect the Terminal Power Pack . . . . . . . . . .17
Step 8: Install a Paper Roll in the Printer . . . . . . . . . . .19
Maintaining the Omni 3200M . . . . . . . . . . . . . . . . . . . . . .22
Cleaning the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . .22
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
VeriFone Service and Support . . . . . . . . . . . . . . . . . . . . . .28
Returning a Terminal for Service . . . . . . . . . . . . . . . . . . . .29
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Product Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Introduction
The Omni 3200M wireless payment terminal frees you to
pursue business opportunities almost anywhere they lead. Its
intelligent and reliable design delivers unmatched valu e for
merchants and transaction processors alike (see Figure 1).
Omni 3200M Installation Guide
Figure 1 Omni 3200M Wireless Terminal
The Omni 3200M wireless payment terminal maintains a
virtual 24-hour link with processing institutions running
exclusively over the nationwide BellSouth Intelligent Wireless
Network
SM
from BellSouth Wireless Data, an expert in
providing proven wireless data communication solutions.
Based on the de facto international standard for wireless data
communications, the core of the BellSouth Intelligent Wireless
Network provides extensive and seamless coverage
nationwide, high reliability, low latency, industry-leading
battery saving protocols, and other key features designed to
make wireless authorizations faster and more efficient than
wired alternatives.
1
Omni 3200M Installation Guide
The BellSouth Intelligent Wireless Network also offers
connections with complem entary net work s and sever al host
connectivity options.
Each Omni 3200M terminal is assign ed a un ique code bef ore i t
is distributed to end users. This code, called the MAN,
automatically identifies your terminal to the BellSouth
Intelligent Wireless Network when you process transactions.
The transportable Omni 3200M supports many different kinds
of business applications, including electronic Point-Of-Sale
(POS) payment transfer and authorization, credit, debit, and
ATM card transactions, check processing, electronic benefits
transfer (EBT), and inventory and process tracking.
Installing the Omni 3200M
Step 1: Select an Indoor Location for the Terminal
Select an indoor location for the Omni 3200 wireless terminal
that is convenient for both merchant and cardholder. Here are
some important additional considerations:
• Place the terminal on a flat surface such as a table or
countertop. Using an optional mounting kit from
VeriFone, you can also securely fasten the terminal to a
flat surface (see “Accessories” on page 34).
• Do not attempt to mount the Omni 3200M terminal on a
wall. The terminal’s antenna must be in a vertical position
for the radio module to operate properly.
• For ventilation, and to meet FCC requirements, at least
22.1 centimeters (8.7 inches) of clear space must be
maintained around the terminal when it is installed.
2
Omni 3200M Installation Guide
• Choose a location that is free and clear of any obstruction
that could cause radio interference, such as metal blinds or
a large metal partition.
• To perform some periodic maintenance functions, such as
upgrading the terminal software, you will need to be able
to move the terminal within reach of a modular telephone
company jack.
• Keep the terminal out of direct sunlight and away from
any type of object or appliance that radiates heat.
• Do not use the terminal where there are chemicals or oils,
and avoid exposure to dust, moisture, rain, or very high
humidity.
• Avoid locating the terminal near electrical appliances or
other devices that may cause excessive voltage
fluctuations or electrical noise, such as air conditioners,
fans, electric motors, neon signs, high-frequency or
magnetic security devices, or computer equipment.
Warning: Do not use the terminal near water, including a
bathtub, wash bowl, kitchen sink, or laundry tub, or near a
swimming pool .
Step 2: Unpack the Shipping Carton
Carefully inspect the shipping carton and its contents for
possible shipping damage (see Figure 2).
Note: If the Omni 3200M terminal, or any other component,
appears to be damaged, please file a claim immediately with
the shipping company and then notify your local VeriFone
distributor or service provider.
3
Omni 3200M Installation Guide
Warning: Do not use an Omni 3200M terminal that is
damaged, or that has a damaged an tenna. Do no t try to oper a te
the wireless terminal without the antenna. Replace a damaged
antenna immediately with the correct replacement part from
VeriFone (see “Accessories” on page 34).
Figure 2 Omni 3200M Product Components
Follow these four steps to unpack the shipping carton:
1. With the carton right side up, open the top and remove the
following items:
• Omni 3200M terminal
• Antenna (with attached rubber sleeve)
• Power pack and cable
• Telephone line cord
• Roll of thermal printer paper
• Plastic paper roll spindle
4
Omni 3200M Installation Guide
2. R emove any protective plastic wrappi ng from the terminal
or other components and arrange them on a table or
countertop.
3. Remove the clear protective strip from the display lens.
4. Save the shipping carton and packing material for
repacking or moving the terminal in the future.
Step 3: Examine Terminal Features
Before you continue the installation, please take a moment to
note the important features of the Omni 3200M, as shown in
Figure 3 below.
Figure 3 Features of the Omni 3200M Terminal
5
Omni 3200M Installation Guide
General Features
With the Omni 3200M terminal lying on a flat surface and
facing toward you, please note the following features:
• In the center of the terminal, a di s play screen with a non-
removable, clear protective lens.
• 24 keys, arranged in groups (see Figure 3):
– A 12-key, telephone-style keypad
– Eight function keys (four to the right of the 12-key
keypad, and four above the keypad)
– Four ATM-style keys to the right of the display
• A magnetic stripe card reader, built in to the
right side of the terminal. A graphical icon,
shown to the right, indicates the proper card
position and swipe direct i on (see Figure 4 ).
Figure 4 Using the Magnetic Stripe Card Reader
6
Omni 3200M Installation Guide
• A ther mal printer, integrated into the upper
part of the terminal. In the top left corner of the
terminal is a small, green “power-on” and “no
paper” indicator li ght , and a pap er feed but to n.
An icon, shown to the right, indicates the
location and function of the paper feed button.
• A rounded base for the antenna assembly, built in to the
back of the terminal, and located to the right of the paper
roll holder . In a later step, you will install the antenna onto
the threaded connector post on this base.
Connection Ports on the Back Panel
If you turn the terminal around and view it from the back,
looking underneath and to the right of the paper roll holder,
you will notice five modular jacks, or ports (see Figure 5).
These ports, described in left-to-right order below, let you
connect the terminal to a telephone line (optional for the
wireless Omni 320 0M), to option al peripheral devices, a nd to a
power source.
Figure 5 Omni 3200M Connection Ports
7
Omni 3200M Installation Guide
Telephone Line Ports
• On the left side of the back panel are two RJ11-type
modular jacks for optionally connecting the wireless
terminal to a telephone line:
The first port is identified by a telephoneshaped “Telset” icon (shown to the right). You
use the Telset port to connect the Omni 3200M
to a telephone base unit.
The second telephone line port is identified by
a jack-shaped “Telco” icon (shown to the
right). You use the Telco port to connect the
Omni 3200M to a modular telephone wall jack.
Ports for Attaching Optional Peripherals
• There are two RJ45-type modular jacks (serial ports) for
connecting optional peripheral devices:
The first serial port is identified by an “RS232”
icon (shown to the right). You use this port to
connect a VeriFone CR 600 check reader, or
another type of serial device.
The second serial port is identified by “Bar
Code” and “PIN Pad” icons (shown to the
right). You use this port to connect a PIN pad,
smart card reader/writer, or bar code wand.
Power Pin Connector Port
• On the lower right-hand side of the back of the
terminal is a port for conn ecting the terminal to
a power source. This port is identified by an
“electrical power” icon (shown to the right).
8
Loading...