Verifone NURIT8000RE4 Users Manual
NURIT 8000
Installation Guide
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VeriFone Part Number DOC113EN05, Revision A
NURIT 8000 Installation Guide
© 2008 VeriFone, Inc.
All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written
permission of VeriFone, Inc.
The information contained in this document is subject to change without notice . Although VeriFone has attempted to ensure the
accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are
for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample p rogram
before placing the software into productive use. This document, including without limitation the examples and software programs, is
supplied “As-Is.”
VeriFone, the VeriFone logo, VeriCentre, Verix, and NURIT are registered trademarks of VeriFone. Other brand names or
trademarks associated with VeriFone’s products and services are trademarks of VeriFone, Inc.
All other brand names and trademarks appearing in this manual are the property of their respective holders.
Comments? Please e-mail all comments on this document to your local VeriFone Support Team.
VeriFone, Inc.
2099 Gateway Place, Suite 600
San Jose, CA, 95110 USA
www.verifone.com
VeriFone Part Number DOC113EN05, Revision A
CONTENTS
PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Guide Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CHAPTER 1
Overview NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Features at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
CHAPTER 2
Setup Selecting Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
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Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Unpacking Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
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Examining
NURIT 8000 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using the Magnetic Stripe Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
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Using the Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Opening and Closing the Battery/Card Compartment Cover . . . . . . . . . . . . . . . 18
Connecting the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing SIM, SAM, and SD Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
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Terminal Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Terminal Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
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Loading Paper into the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Removing the Paper Roll From the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connecting and Removing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Battery Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Battery Charge Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Powering On and Off the Terminal With a Battery Pack. . . . . . . . . . . . . . . . 21
Data Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
External Modem Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Car Adapter Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
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CHAPTER 3
Specifications Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Physical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
NURIT 8000 INSTALLATION GUIDE 3
CONTEN TS
Environmental, Regulatory, and Performance Specifications . . . . . . . . . . . . . . 28
Temperature and Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
User Interactions and Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
CHAPTER 4
Maintenance and
Cleaning
CHAPTER 5
Troubleshooting
Guidelines
CHAPTER 6
Service and Support Service Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
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Cleaning the NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
NURIT 8000 Appears to Have No Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Transactions Cannot be Completed Successfully . . . . . . . . . . . . . . . . . . . . . . . 34
Wireless Communication Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Operation with Peripheral Device Not Successful . . . . . . . . . . . . . . . . . . . . . . . 34
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Printer Continues Printing When Out of Paper. . . . . . . . . . . . . . . . . . . . . . . . . . 35
Magnetic Stripe Card Reader Does Not Function Properly . . . . . . . . . . . . . . . . 35
Smart Card Reader Does Not Function Properly. . . . . . . . . . . . . . . . . . . . . . . . 35
The Keypad Does Not Respond. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
An Incorrect Response or Data Is Obtained. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
“Tampered Device” Displayed On Screen and Keypad Inoperable . . . . . . . . . . 35
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Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
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Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
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Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
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Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
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External Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
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INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
4 NURIT 8000 INSTALLATION GUIDE
PREFACE
Use this guide as the primary source of information for setting up and installing the
NURIT 8000.
Audience
Organization
Related
Documentation
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This guide provides a simple description of the NURIT 8000’s features as well as
basic information for the device’s installation and configuration.
This guide is organized as follows:
Chapter 1, Overview. Provides an overview of the NURIT 8000.
Chapter 2, Setup. Explains the setup and inst allation of NURIT 800 0, selecting its
location, and establishing connections with other devices.
Chapter 3, Specifications. Discusses power requirements and dimensions of the
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NURIT 8000.
Chapter 4, Maintenance and Cleaning. Explains maintenance of the NURIT 8000.
Chapter 5, Troubleshooting Guidelines. Provides troubleshooting guidelines for
problems related to the NURIT 8000’s installation and configuration.
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Chapter 6, Service and Support. Provides information for contacting your local
VeriFone service provider and on how to order accessories or documents from
VeriFone.
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To learn more about NURIT 8000, refer to the following set of documents:
NURIT 8000 Quick Installation Guide
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Guide
Conventions
NURIT 8000 Certifications and Regulations Sheet VPN
NURIT 8000 External Modem Quick Installation Guide DOC113MU01
NURIT 8000 Battery Pack Quick Installation Guide DOC113MU02
NURIT 8000 Car Adapter Quick Installation Guide DOC113MU03
Various conventions are used to help you quickly identify special formatting.
Table 1 describes these conventions and provides examples of their use.
Table 1 Document Conventions
Convention Meaning Example
Blue Text in blue indicates terms that
are cross references.
Italics Italic typeface indicates book
titles or emphasis.
See Guide Conventions.
You must not use this unit
underwater.
NURIT 8000 INSTALLATION GUIDE 5
PREFACE
Guide Conventions
Table 1 Document Conventions
Convention Meaning Example
Acronym Definitions
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CAUTION
WARNING
The pencil icon is used to
highlight important information.
The caution symbol indicates
hardware or software failure, or
loss of data.
The lighting symbol is used as a
warning when bodily injury might
occur.
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Box contents, including
interconnection cable types, may
vary according to specific model.
The unit is not waterproof or
dustproof, and is intended for
indoor use only.
Due to risk of shock do not use
the terminal near water.
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Various acronyms are used in place of the full definition. Table 2 presents
acronyms and their definitions.
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Table 2 Acronym Definitions
Acronym Definitions
AC Alternating Current
CCC China Compulsory Certificate
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DC Direct Current
ECR Electronic Cash Register
LED Light Emitting Diode
LCD Liquid Crystal Display
MII Ministry of Industry and Information Technology
MRA Merchandise Return Authorization
MSAM Micromodule-size Security Access Module
MSR Magnetic Stripe Reader
OS Operating System
PC Personal Computer
PIN Personal Identification Number
POS Point-of-Sale
RAM Random Access Memory
RJ45 Registered Jack 45
RS232 Recommended Standard 232
SAM Security Access Module
SDIO Secure Digital Iput/Output
SC Smart Card (Integrated Chip Card)
SD Card Secure Digital Card
SIM Subscriber Identity Module
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6 NURIT 8000 INSTALLATION GUIDE
PREFACE
Guide Conventions
Table 2 Acronym Definitions
Acronym Definitions
VPN VeriFone Part Number
WiFi Wireless Fidelity
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NURIT 8000 I
NSTALLATION GUIDE 7
Overview
CHAPTER 1
This chapter provides a brief description of the NURIT 8000.
NURIT 8000
Features at a
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Glance
The NURIT 8000 Wirless Palmtop Terminal is one of the most advanced,
versatile, secure, and convenient POS terminals manufactured today.
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Figure 1 The NURIT 8000 Terminal
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The following is a list of features of the NURIT 8000:
Table 3 NURIT 8000 Features
Feature Description
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LCD Display
Keypad
Smart Card Reader
Magnetic Stripe
Card Reader
• Graphical LCD display
• Black and White
• 128 x 128 pixels
• Application-dependent touch screen, with stylus
• 18 keys comprised of:
• 10-key telephone-style keypad
• 8 function and special keys
• Integrated, front-entry, EMV-compliant smart card
reader
• Integrated, bi-directional magnetic stripe card reader
NURIT 8000 INSTALLATION GUIDE 8
OVERVIEW
Features at a Glance
Table 3 NURIT 8000 Features
Feature Description
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SAM-SD/MMC
Cards
Compartment
SIM Connector
Thermal Printer
Terminal Interface
Connector
Radio
Power
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Operating System
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Accessories
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• Compartment for up to two SAM cards
• Compartment for up to one SD/MMC card
Note: Configuration is model-dependent.
• Connector for the insertion of a SIM card (model
dependent)
• Integrated printer uses thermal paper
• Easy-load mechanism
• Barrel power ( POWER) connector
• Data connector
• Internal antenna, located under paper roll, with power
supply
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• GSM
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Note: Configuration is model-dependent.
• AC/DC adapter (safety approved)
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Output: 9-10 V at 1 A
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Note: The AC/DC adapter must be approved by the relevant
authorities in the country where the equipment is sold .
• Ported NURIT for maximum application portability
• Car adapter
• External modem
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NURIT 8000 I
NSTALLATION GUIDE 9
Setup
CHAPTER 2
This chapter describes the setup procedure for NURIT 8000, in the following
sections:
• Selecting Location
• Unpacking Shipping Carton
• Examining NURIT 8000 Features
• Using the Magnetic Stripe Card Reader
• Using the Smart Card Reader
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• Using the Printer
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• Opening and Closing the Battery/Card Compartment Cover
• Connecting the Battery
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• Installing SIM, SAM, and SD Cards
• Connecting Cables
• Power Supply
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Selecting
Location
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Ease of Use
Environmental
Factors
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Use the following guidelines to select a location for the NURIT 8000.
• When not operated from its hand-held position, place the NURIT 8000 on a
flat table or countertop close to the power outlet and any peripherals.
• Maintain good ventilation.
• Do not use the unit where there is high heat, dust, humidity, moisture, or
caustic chemicals or oils.
• Do not use the NURIT 8000 in a known blasting area.
• Do not use the NURIT 8000 in an area of potential explosive atmosphere,
such as fuel or chemical storage or transfer facilities, or in any area where you
would be advised to turn off a vehicle’s engine.
• Do not cover slots and openings of the device. They may be provided for
ventilation and protection against overheating. Never place the device near
radiators, or in a place where proper ventilation is not provided.
• Do not cover the terminal.
NURIT 8000 INSTALLATION GUIDE 10
SETUP
Selecting Location
• Maintain at least 22 cm (8.5 in) of clear space around the terminal in its fixed
operating location, in order to assure good ventilation.
Indoor Use
The NURIT 8000 is designed to be operated indoors in the following manner:
• Powered only by the built-in battery.
• Using the AC/DC power adapter for battery charging only.
• Using the optional external modem.
Outdoor Use
The NURIT 8000 is designed to be operated outdoors in the following manner:
• Powered only by the built-in battery.
CAUTION
WARNING
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• In a vehicle, using the optional car adapter.
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Under no circumstances should the NURIT 8000 be powered or charged
outdoors using its AC/DC adapter.
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For persons using a pacemaker or other medical device, please read the
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following important safety notes:
Though most electronic equipment and critical medical devices are shielded
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against radio-frequency signals, it is important to realize the possibilities of
potential interference and to know the standard precautions that may be taken.
Consult the manufacturer of your medical device to determine its level of
shielding.
When the NURIT 8000 terminal is used as a secure PIN entry device:
• The customer should be able to obstruct visual observation of the PIN
entry with his/her body and hand.
• The cardholder must be clearly instructed to obstruct visual observat ion of
the PIN entry with his/her body and hand.
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Electrical
Considerations
Failure to comply with these conditions may render the PIN pad non-compliant
with ISO 9564 for PIN protection and may violate card association requirements
for PIN entry devices.
• Avoid using this product during electrical storms.
• Avoid locations near electrical appliances or other devices that cause
excessive voltage fluctuations or emit electrical noise (for example, air
conditioners, electric motors, neon signs, high-frequency or magnetic security
devices, or computer equipment).
NURIT 8000 I
NSTALLATION GUIDE 11
SETUP
Unpacking Shipping Carton
• Do not use the NURIT 8000 near water or in moist conditions.
• Never spill any liquid on the device.
• Never push objects into the device through slots (other than those spe cifically
intended for the magnetic stripe, smart cards, SAM cards, or cable ports).
• To reduce the risk of shock, do not disassemble any of the equipment or
accessories referred to in this manual. If required, take the equipment to a
qualified service representative. Incorrect reassembly or opening or removing
covers may expose you to dangerous voltages or other risks.
WARNING
Unpacking
Shipping Carton
To unpack the
shipping carton
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Due to risk of shock or damage, do not use the NURIT 8000 near water , including
a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a
swimming pool.
Open the shipping carton and carefully inspect its conten ts for possible t ampering
or shipping damage. The NURIT 8000 is a secure product and any tampering can
cause it to cease to function or to operate in an unsecured manner.
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1 Remove and inspect the contents of the shipping carton. The NURIT 8000
carton includes the following components:
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• NURIT 8000 terminal
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• AC/DC power adapter
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• Documentation
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• Touch screen stylus
• Thermal paper roll
• Paper roll spindle
• Lithium-polymer Battery
• RS-232 — barcode reader adapter (model dependent)
• Keyboard emulation barcode reader adapter (model dependent)
• PC-Terminal cable (model dependent)
• Terminal-terminal cable (model dependent)
2 Remove all plastic wrapping from the components.
3 Remove the clear protective film from the LCD screen.
4 Save the shipping carton and packing material for future repackin g or moving
of the device.
WARNING
12 NURIT 8000 INSTALLATION GUIDE
Do not use a unit that has been tampered or damaged.
The NURIT 8000 comes equipped with tamper-evident labels. If a label or
component appears damaged, please notify the shipping company and your
VeriFone service provider immediately.
SETUP
Examining NURIT 8000 Features
NOTE
Examining
NURIT 8000
Features
The package contents, including interconnection cable types, may vary
according to the specific model.
Some or all of the accessories contained in the box may already be installed in
the PIN pad.
Before you continue with the installation process, familiarize yourself with the
NURIT 8000 features:
PAPER COVER
STYLUS
LCD SCREEN
PAPER TEAR BAR
KEYPAD
MAGNETIC STRIPE CARD SLOT
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Figure 2 NURIT 8000 Terminal Features (Front Panel)
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COMPLIANCE LABEL
SMART CARD SLOT
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MODEL/SERIAL NUMBER
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Terminal Front
Panel
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BATTERY/CARD
COMPARTMENT COVER
DATA CONNECTOR
Figure 3 NURIT 8000 Terminal Features (Bottom Panel)
The front panel of the NURIT 8000 terminal (see Figure 2) includes the following
features:
• A touch screen terminal display, backlit LCD screen.
• A stylus, with an integrated stylus storage slot.
• An 18-key, telephone-style keypad.
• A magnetic card reader on the top of the terminal. Bi-directional swiping
capabilities. Swipe the card with the magnetic stripe down and left, towards
the terminal and the keypad. For further directions, see Using the Magnetic
Stripe Card Reader.
POWER CONNECTOR
NURIT 8000 I
NSTALLATION GUIDE 13
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