Verifone NURIT8000PCI User Manual

NURIT 8000
DRAFT
Wireless
Palmtop Solution
Installation Manual
Copyright
DRAFT
2007 ©Ve r iFone, Inc. All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples are for illustration only and may not be suited for your purpose. This document, including without limitation, the examples is supplied "As-Is."
Trademark Information
VeriFone, the VeriFone logo, NURIT, and NURIT 8000 are registered trademarks of VeriFone. Other brand names or trademarks associated with VeriFone's products and services are trademarks of VeriFone, Inc. All other brand names and trademarks ap pearing in this manual are the property of their respective holders.
Catalog Number
DOC113EN01-B
Print Date
June 2007
NURIT 8000
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Foreword
Thank you for purchasing the NURIT 8000 Wireless Palmtop Solution. You now own one of the most advanced electronic point-of-sale (POS) terminals manufactured today.
This manual provides basic installation instructions. To fully utilize the features of your NURIT 8000, and for general safety purposes, it is recommended that you familiarize yourself with this manual, the terminal, and any peripheral equipment or accessories.
It is recommended that you store this manual in a safe place for future reference.
All graphic images in this manual are for
illustrative purposes only.
Different models of this terminal may exist and
may vary in appearance according to country of use or particular customer requirements.
The basic installation procedure is the same for
most units.
The operation of the terminal is application-
dependent.
Document Conventions
Warning
Caution
Note
Failure to follow specific procedures and practices may result in personal injury
Failure to follow specific procedures and practices may result in damage to the NURIT device or other equipment
Helpful hints and other important information abo ut the use of the NURIT device
Note
Installation Manual iii
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NURIT 8000
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Table of Contents
Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . iii
1. Product Regulatory Information. . . . . . . . . . . . . . . .1
2. General Safety Instructions . . . . . . . . . . . . . . . . . .4
Radio Frequency Energy Emission . . . . . . . . . . . . . . . . . 6
Safety Precautions for Medical Devices . . . . . . . . . . . . . 7
Pacemakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Other Medical Devices . . . . . . . . . . . . . . . . . . . . . . . . 8
3. Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Contents Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . .10
Selecting a Point-Of-Sale Location . . . . . . . . . . . . . . . .11
Wireless LAN (Wi-Fi) Terminals . . . . . . . . . . . . . . . . . . .12
4. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . .13
5. Optional Accessories. . . . . . . . . . . . . . . . . . . . . .14
6. General Features . . . . . . . . . . . . . . . . . . . . . . . .16
7. Removing and Replacing the Battery-SAM-SIM-SD/MMC
Compartment Cover . . . . . . . . . . . . . . . . . . . . . .19
8. Installing the Battery . . . . . . . . . . . . . . . . . . . . .21
Battery Maintenance . . . . . . . . . . . . . . . . . . . . . . . . .21
9. Connecting the NURIT 8000 to an AC Power Outlet . . 23
Battery Charge Status. . . . . . . . . . . . . . . . . . . . . . . . .23
10. Installing the External Modem. . . . . . . . . . . . . . . .24
11. Connecting the Car Adapter . . . . . . . . . . . . . . . . .25
12. Loading Paper in the Printer. . . . . . . . . . . . . . . . .26
Removing the Paper Roll from the Print e r. . . . . . . . . . . .28
13. Installing the Keypad Privacy Shield. . . . . . . . . . . .30
14. Installing a SAM, SIM, or SD/MMC Card . . . . . . . . . .31
SAM, SIM, and SD/MMC Card Configurations . . . . . . . . . .32
Installing a SAM or SIM Card. . . . . . . . . . . . . . . . . . . . .32
Installation Manual v
NURIT 8000
Installing an SD/MMC Card . . . . . . . . . . . . . . . . . . . . . 34
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15. Connecting Peripheral Devices . . . . . . . . . . . . . . .3 6
16. Connecting a Cellular Headset . . . . . . . . . . . . . . . 37
17. Care and Maintenance. . . . . . . . . . . . . . . . . . . . .38
Maintenance Recommendations . . . . . . . . . . . . . . . . . 38
Cleaning the NURIT 8 000 . . . . . . . . . . . . . . . . . . . . . . 38
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 38
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . 39
Shipping the NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . 39
18. Troubleshoot ing . . . . . . . . . . . . . . . . . . . . . . . . .40
Appendix A: Using the Magnetic Card Reader. . . . . .44
Appendix B: Using the Smart Card Reader. . . . . . . . 45
Installation Notes. . . . . . . . . . . . . . . . . . . . . . . .46
Contact Information . . . . . . . . . . . . . . . . . . . . . .48
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NURIT 8000
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List of Figures
Figure 3-1 Secure Device Label . . . . . . . . . . . . . . . . . . . . . 9
Figure 3-2 NURIT 8000 - Box Contents. . . . . . . . . . . . . . . . .10
Figure 5-1 NURIT 8000 - Optional Accessories. . . . . . . . . . . .14
Figure 6-1 NURIT 8000 - General Features-Top. . . . . . . . . . .17
Figure 6-2 NURIT 8000 - General Features-Bottom . . . . . . . .18
Figure 7-1 Opening the Battery-SAM-SIM-SD/MMC Compartment
Figure 7-2 Replacing the battery-SAM-SIM-SD/MMC Compartment
Figure 8-1 Installing the Battery . . . . . . . . . . . . . . . . . . . .21
Figure 9-1 AC Power Connection . . . . . . . . . . . . . . . . . . . .23
Figure 10-1 External Modem Installation . . . . . . . . . . . . . . . .24
Figure 11-1 Car Adapter Connection . . . . . . . . . . . . . . . . . .25
Figure 12-1 Opening the Paper Compartment . . . . . . . . . . . .26
Figure 12-2 Unrolling the Paper Roll . . . . . . . . . . . . . . . . . .27
Figure 12-3 Inserting a Paper Roll . . . . . . . . . . . . . . . . . . . .27
Figure 12-4 Closing the Paper Compartment . . . . . . . . . . . . .28
Figure 12-5 Removing the Paper Roll . . . . . . . . . . . . . . . . . .29
Figure 13-1 Keypad Privacy Shield Installation. . . . . . . . . . . .30
Figure 14-1 SAM, SIM, and SD/MMC Cards Configurations . . . . .32
Figure 14-2 SAM or SIM Cardholder Locking-Clasp. . . . . . . . . .33
Figure 14-3 SAM or SIM Card Installation. . . . . . . . . . . . . . . .33
Figure 14-4 SD/MMC Card. . . . . . . . . . . . . . . . . . . . . . . . . .34
Figure 14-5 Inserting the SD/MMC Card. . . . . . . . . . . . . . . . .34
Figure 14-6 Removing the SD/MMC Card . . . . . . . . . . . . . . . .35
Figure 15-1 Peripheral Device Connection. . . . . . . . . . . . . . .36
Figure 16-1 Cellular Headset Connection . . . . . . . . . . . . . . .37
Figure A-1 Using the Magnetic Card Reader . . . . . . . . . . . . .44
Figure B-1 Using the Smart Card Reader . . . . . . . . . . . . . . .45
Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Installation Manual vii
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NURIT 8000
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1. Product Regulatory Information
The following product regulatory information and compliance statements apply to all models of the NURIT 8000.
Changes or modifications to this device that are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC Compliance Statement
Manufacturer: VeriFone, Inc. Model: NURIT 8000
FCC Part 15 Requirements
This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is installed and operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.
Note
Caution
Installation Manual 1
NURIT 8000
If this equipment does cause harmful interference to radio or
DRAFT
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult your representative or an experienced technician for help.
Connection of peripherals to this unit requires the use of grounded, shielded cables to ensure compliance with the class B limits.
FCC Part 24 Requirements
This device may contain a radio transceiver module, (FCC ID number is located on the bottom of the terminal), operating under Part 24 of the FCC rules in a licensed part of the radio spectrum. Qualified personnel must perform service or repairs to the radio portion of this device. Any unauthorized modification to the radio module, shielding, or antenna system may void the user's authority to operate this device. This device has been tested and meets RF exposure guidelines for hand held operation pursuant to FCC OET Bulletin 65 Supplement C ed. 01-01, IEEE 1528/D1.2 (2003) and Industry Canada RSS-102 (1999).
In Canada
This digital apparatus does not exceed the class B limits for radio noise emissions from digital apparatuses set forth in the Radio Interference Regulations of the Canadian Department of Communications. Cet appareil digital n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils de la classe B, déterminée par la Réglementation d'Interférence Radio du Ministère Canadien des Communications. IC: 4804A-N8000SSQ
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NURIT 8000
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EU Directives Compliance Statement
This product complies with the requirements of applicable EU Council Directives.
Disposal of this product or of any of its components must be performed in full compliance with all EU and/ or local directives and regulations. For more information, contact your local VeriFone representative or authorized VeriFone distributor.
Note
Installation Manual 3
NURIT 8000
2. General Safety Instructions
DRAFT
Failure to observe these instructions may result in severe personal injury or damage to the NURIT 8000 or other equipment.
These safety instructions are based in general on those provided by Underwriters Laboratories (UL) Inc. U.S.A.
When using the NURIT 8000 or any associated device, the following basic safety precautions should alway s b e obs erved to reduce the risk of fire, electric shock, or personal injury.
Read and make sure you understand all instructions.
Follow all warnings and instructions marked on the device
and in this manual.
Disconnect the device from the power supply and any peripherals before cleaning.
Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning and/or a soft brush.
Do not use the device near water, especially when using the AC/DC Power Adapter or external modem.
Never spill any liquid on the device.
Place the device in a stable position on a solid surface.
When operated hand-held, grasp the device securely. Serious damage may result if the device falls.
The optimal operational position for the terminal is hand­held at an angle of approximately 30°. The terminal is a lso designed for optimal tabletop usage. Keep the terminal a short distance from your body.
Do not cover slots and openin gs of the device. T hey may be provided for ventilation and protection against overheating. Never place the device near radiators, or in a place where proper ventilation is not provided.
Do not place objects on the power cord. Install the device where no one can step on the cord.
Warning
Note
4 Installation Manual
NURIT 8000
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Use only the power source as marked on the device. If you
are not sure of the type of the power supplied to your location, consult your representative or local power company.
Do not overload wall outlets and extension cords as this can
result in the risk of fire or electric shock.
Never push objects into the device through slots (other than
those specifically intended for the stylus, magnetic stripe or Smart Cards, or electronic cards), as this may result in fire or electric shock.
To reduce the risk of electric shock, do not disassemble any
of the equipment or accessories referred to in this manual. If required, take the equipment to a qualified service representative. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock.
Take care when installing an internal battery. If installed
incorrectly, it may explode. Use only a VeriFone supplied battery. Discard used batteries according to local regulations.
Disconnect the device from the power supply and any
peripherals and refer to qualified service personnel under the following conditions:
The power supply cable or plug is damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device does not work normally, when following the
operating instructions.
The device has been dropped or damaged.
The device exhibits a distinct change in performance.
When using the NURIT 8000 optional docking station and/
or external modem during thunderstorms, disconnect the telephone line, if possible. There may be a remote risk of electric shock from lightning.
Never install telephone wiring during a lightning storm.
Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.
Use caution when installing or modifying telephone lines.
Installation Manual 5
NURIT 8000
Never touch non-insulated telephone wires or equipment
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unless the telephone line has been disconnected at the network interface.
When in the vicinity of a gas leak, do not use the NURIT 8000, a standalone telephone or a telephone connected to a NURIT 8000 docking station to report the leak.
Do not use the NURIT 8000 in an area of potential explosive atmosphere, such as fuel or chemical storage or transfer facilities, or in any area where you would be advised to turn off a vehicle's engine.
Do not replace the battery or charge the NURIT 8000 in an area of potential explosive atmosphere.
Do not use the NURIT 8000 in a known blasting area.
Do not place the NURIT 8000 in the area over a vehicle-
equipped air bag.
If the battery has been removed, ensure that no metal objects come in contact with its electrical contacts.
The NURIT 8000 is designed for use with a built-in internal antenna. Do not open the device with the intent of tampering with the antenna system. Doing so may damage the unit and violate FCC (Ministry of Communications) regulations.
Radio Frequency Energy Emission
Your NURIT 8000 may contain a transmitter and receiver that emit radio frequency (RF) energy. The actual frequency range used by the NURIT 8000 is radio-modem dependent according to the specific model. Digital modulation techniques are used.
During radio communication, the local radio system handling the actual communication controls the actual power transmission output level. This output level may typically vary (relative to the distance between the user location and the cell transmission sites).
RF energy may affect some electronic systems. Consult the specific device manufacturer (or airline crew for possible airborne operation) regarding permission to use this device while airborne and associated problems. It is currently known that use of all radio-type devices is prohibited while airborne.
In August 1996, the Federal Communications Commisision (FCC) of the U.S. adopted an updated safety standard for
6 Installation Manual
NURIT 8000
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human exposure to radio frequency electromagnetic energy emitted by FCC regulated transmitters. The design of this device complies with the FCC guidelines and those standards.
To maintain compliance with FCC RF exposure guidelines, if you wear a device on your body, use VeriFone supplied or approved carrying case,holster, or other body-worn accessory.
If you do not use a body-worn accessory, ensure the antenna is at least 1 cm (0.394 in) from your body when transmitting. Use of non-approved accessories may violate FCC RF exposure guidelines.
Use only in the normal position. Avoid unnessary contact with the antenna when the device is switched on.
Use only VeriFone-approved accessories and
batteries.
Only qualified service personnel may install or
repair your device.
When used properly, the design of this handheld wireless
terminal complies with U.S., Canadian, European, and other standards for protection from public exposure to RF magnetic signals.
This device has been tested and meets RF exposure
guidelines for hand held operation pursuant to FCC OET Bulletin 65 Supplement C ed. 01-01, IEEE 1528/D1.2 (2003) and Industry Canada RSS-102 (1999).
Warning
Note
Safety Precautions for Medical Devices
For those persons using a pacemaker or other medical device, please read the following important safety notes:
Though most electronic equipment and critical medical
devices are shielded against radio-frequency signals, it is important to realize the possibilities of potential interference and to know the standard precautions that may be taken.
Installation Manual 7
NURIT 8000
Pacemakers
DRAFT
Industry standards recommend a minimum separation of 15 cm (6 in) between a wireless phone-type device and a pacemaker to prevent any potential problems.
Individuals using a pacemaker should:
Always keep the NURIT 8000 terminal more than 15 cm (6 in) from the pacemaker when using the unit for cellular wireless communication or when performing an online transaction.
Turn off the NURIT 8000 terminal immediately and disconnect it from the power supply if you suspect any problem of interference.
Other Medical Devices
Consult the manufacturer of your medical device to determine its level of shielding. Depending on the proximity to certain equipment, you may be asked not to use your NURIT terminal or one of its accessories.
8 Installation Manual
NURIT 8000
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3. Initial Setup
The box of a secure NURIT device should be sealed with a Secure Device label. If the Secure Device la bel on the box was damaged or missing, this could be an indication of device tampering and may affect the validity of the warranty for the device. Notify your VeriFone service provider.
Figure 3-1 Secure Device Label
The size, appearance and precise wording of the Secure Device label may vary according to the particular service provider of the device.
Carefully inspect the contents of the box for any
damaged or missing components. Do not use a NURIT device that shows any signs of damage.
VeriFone has taken all measures to provide you
with a complete device. If shipping damage is evident, file a claim with the shipping company. Notify your VeriFone service provider concerning this damage, and if any components are missing.
Caution
Note
Caution
Installation Manual 9
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