VeriFone MX 760 Configuration Manual

Secure PumpPAY
MX 760 Configuration Guide
Revision: B Software Version 2.00.07
Secure PumpPAY MX 760 Configuration Guide
November 10, 2011
VeriFone®, Inc.
2099 Gateway Place Suite 600 San Jose, CA 95110 Telephone: 408-232-7800 http://www.verifone.com
Printed in the United States of America.
© 2011 by VeriFone, Inc.
No part of this publication covered by the copyrights herein may be reproduced or copied in any form or by any means — graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems — without written permission of the publisher.
The contents of this document and all features and specifications are subject to change without notice. The information contained herein does not represent a commitment on the part of VeriFone, Inc.
Publications are not stocked at the address given above. Requests for VeriFone publications should be made to your VeriFone representative.
VeriFone, the VeriFone logo, and Ruby SuperSystem are registered trademarks of VeriFone, Inc. Sapphire, Topaz, HPV-20, Ruby Manager, Everest, EASY ID, Electronic Journal On-site, and Ruby Card are trademarks of VeriFone, Inc. in the U.S. and/or other countries. All other trademarks or brand names are the properties of their respective holders.
Secure PumpPAY MX 760 Configuration Guide Revision History
Software
Rev. Date Description
Version.
1.00.00 A June 01, 2010
2.00.03 B November 10, 2011
Initial documentation release.
Updated for new software version, which provides PAYMEDIA audio and video support.
Contents
Configuring the Secure PumpPAY Software . . . . . . . . . . 1
Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Setting Up the MX 760 for Use on a LAN . . . . . . . . . . . . . . . . . 2
Entering Manager Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Displaying a Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Clearing Log and Poll Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Entering System Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Setting the Terminal IP Address . . . . . . . . . . . . . . . . . . . . . . 4
Other System Mode Functions . . . . . . . . . . . . . . . . . . . . . . . 6
Debit Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
No Debit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Poll DCR Options Configuration . . . . . . . . . . . . . . . . . . . . . 13
Printer Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Idle Time Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Enabling/Disabling the Network Connection . . . . . . . . . . . . 21
Enabling/Disabling Broadcast. . . . . . . . . . . . . . . . . . . . . . . . 23
RFID Configuration (Not Available) . . . . . . . . . . . . . . . . . . 24
Audio Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Video Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Media Proxy Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . 30
Changing the Baud Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
VVES Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Entering Manager Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Running Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Diagnostics MENU1 Tests . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Diagnostics MENU2 Tests . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Running the Demo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Entering Manager Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Running the Demo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
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Configuring the Ruby or Sapphire System . . . . . . . . . . . . 63
Running Gemstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Running Gemstall for Shell Sites . . . . . . . . . . . . . . . . . . . . . . . . 64
Enabling Debit on the Ruby . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Enabling Fueling Image Animation on the Ruby . . . . . . . . . . . . 65
ii November 10, 2011

1 Configuring the Secure PumpPAY Software

Scroll ahead
through
options.
ENTER. Select options
and accept numeric entries.
CLEAR.
Go back to
previous
menu.
Scroll back
through
options.
Enter
numeric
data.
CANCEL.
Reject or delete
entries.
This chapter describes how to configure Secure PumpPAY MX 760 terminal after the Retrofit Kit has been installed.
Important:Before you begin, be sure the switch on the RS232/RS485 Converter (P/N 13976-01) is
set to 2W (2-wire). If the switch is not set correctly, DCR communications between Secure PumpPAY and the Ruby will fail. Also, make sure the converter is connected to the power port of the Ruby.

Using the Keypad

The keys you use to configure the MX 760 terminal are described in the following illustration.
Note: Press [
cursor to the right.
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] on the keypad to move the cursor to the left. Press [#] on the keypad to move the
*
Secure PumpPAY Retrofit Kit Configuration Guide

Setting Up the MX 760 for Use on a LAN

Use the following procedure for setting up the MX 760 terminal for use on the network.
To set up the MX 760 terminal for use on the network, you must enter System Mode.
Note: Before entering System Mode and selecting the functions to perform, verify that the
MX 760 terminal has been installed as described in one of the Secure PumpPAY MX 760 Installation Guides. Make sure that the terminal is connected to a power source, connected to the network, and is turned on.

Entering System Mode

Note: If no application has been installed on the MX 760 terminal, the terminal will
automatically start in System Mode on power up.
If an application is running on the MX 760, do the following to enter System Mode:
1. At the main welcome screen, press the [1], [5], and [9] keys simultaneously on the keypad and release the keys immediately.
2. After a 10 – 20 second wait, the system will prompt for the System Mode password. Enter the password on the keypad and press [ENTER]. The default System Mode password is 166831.
3. If the password is entered correctly, the System Mode main menu screen displays. (If the password is entered incorrectly, the system restarts the application.)
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Press to Move
Forward Through
Menu
Press to Move
Backwards Through
Menu
4. To navigate through the menu screens and select functions, use one of the following methods:
a. Use the menu keys as follows:
Press the top, left menu key once to display a hand-shaped cursor. Press the key additional
times to move cursor over icons in a counter-clockwise (forward) direction. When the cursor is over the function you want to select, press [ENTER].
Press the top, right menu key once to display a hand-shaped cursor. Press the key
additional times to move cursor over icons in a clockwise (backward) direction. When the cursor is over the function you want to select, press [ENTER].
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b. Use the numeric keypad as follows:
Press 1 to select Information.
Press 2 to select Configure.
Press 3 to select Diagnostics.
Press 4 to select File Transfer.
Press 5 to select File Manager.
Press 6 to select Security.
Press 7 to select the Left Arrow (if visible)
Press 8 to navigate up (when applicable).
Press 9 to select the Right Arrow (if visible).
Press 0 to navigate down (when applicable).
–Press
–Press
to move cursor counter-clockwise.
*
# to move cursor clockwise.
Secure PumpPAY Retrofit Kit Configuration Guide
Select

Setting the Terminal IP Address

To set the IP address for the MX 760, do the following.
1. From the System Mode main menu, select the CONFIGURE icon to display the Configure menu.
2. From the Configure menu, select the NETWORK icon to display the Network Interface menu.
3. From the Network Interface menu, select the Ethernet round button, and then select the Ethernet oval button to display the Ethernet Configuration menu.
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4. From the Ethernet Configuration menu, select the STATIC round button, and then select the Address oval button to enter the IP Address. (Note that you must enter all digits; for example,
2 would be entered as 002). After you have entered the IP Address, press [ENTER] to return to the Ethernet Configuration menu.
5. From the Ethernet Configuration menu, select the Netmask oval button to enter the Netmask. (Note that you must enter all digits; for example, 2 would be entered as 002). After you have entered the Netmask, press [ENTER] to return to the Ethernet Configuration menu.
6. From the Ethernet Configuration menu, select the Back Arrow icon to return to the Network Interface menu, and then select Apply to set the new IP Address.
Note: If you do not select Apply, the IP Address will not be set.
7. To return to the System Mode menu, select the Left Arrow twice.
8. After successful completion, exit System Mode by selecting
APPLICATION.
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FILE MANAGER and then RUN
Secure PumpPAY Retrofit Kit Configuration Guide

Other System Mode Functions

System Mode on the MX 760 terminal has several functions. Some are used with Secure PumpPAY; others are not.
INFORMATION
From the System Mode main menu, select INFORMATION to display information about the software and hardware devices connected to the MX 760. From the System Information menu you can select buttons to display the following: OS Details, Packages, Flash, Cable, COM3, and Ethernet.
CONFIGURE
NETWORK—Configure the terminal IP Address as described in the previous section
DISPLAY—Adjusts the brightness of the display screen.
From the Configure (1) menu, select the Right Arrow to display the Configure (2) menu.
Select the DISPLAY icon to display the Display Configuration screen. Select the
minus (–) button to darken or the plus (+) button to brighten. As you press [ENTER], the display will become darker or lighter.
All other configuration functions are not used.
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Address Mode Clear to exit
DIAGNOSTICS (Not Supported)
The Diagnostics function in System Mode is not supported. Diagnostic functions should be performed only in Manager Mode.
FILE TRANSFER (Not Supported)
The File Transfer menu is not supported.
FILE MANAGER
You can use the following functions from the File Manager menu.
RUN APPLICATION—Exits System Mode and starts the application without rebooting the
MX 760.
RESTART—Reboots the terminal and starts the application if an application is loaded.
Otherwise, it will reboot the terminal and return to System Mode.
EXPLORE FILES—Displays the files on the system.
The remaining File Manager options are not supported.
SECURITY
The Security menu is not supported. Use Manager Mode to display debit key status and key type. The Secure PumpPAY Installer is used to load key packages.

Entering Manager Mode

The MX 760 terminal has a Manager Mode to access the menus. You must enter Manager Mode each time you want to configure the terminal or change the configuration.
Important:After you finish making configuration settings, you must exit all the way out of
Manager Mode to save the settings.
To access Manager Mode
1. At the main welcome screen, press the [#] key and [1] almost simultaneously, pressing the [#] key first and then quickly pressing the [1] key. The following screen is displayed.
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Enter Password
DCR:02
Press ENT key
Mode: DEBIT SET
Printer: CUSTOM
ENC: (see IKSN) Printer Speed: 115200
Min/Max poll: 10/1270
IP: 169.254.196.41 Ena
Ver: v20007 26 Oct 2011
MP IP 192.168.31.1
2. Press the [#] key and [1] almost simultaneously again. If a password has been set, the following screen is displayed. Note that this screen does not display the first time you enter Manager Mode.
3. Enter the password and press [ENTER]. The screen displays the current settings. For example:
Note that the ENC (encryption type), is viewed in System Mode.
Note that the IP address will show one of the following statuses (which may be truncated depending on the length of the field):
–Enabled: Indicates that the Ethernet port is enabled.
Disabled: Indicates that the Ethernet port is disabled.
–Error: Ignore this status. Not detrimental to the software.
The final two digits for the IP address must be in the range of 41 - 72 and must be incremented for each MX 760 terminal at the site.
The MP IP is the address for the media proxy. The default address is 192.168.31.1.
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FUNCTION CONFIG
<-- ACCEPT -->
FUNCTION CONFIG
<-- ACCEPT -->
4. Press the [ENTER] key again to display the following:

Debit Configuration

Use the following procedure to configure DUKPT debit on the MX 760.
Note: If debit payment is not allowed, go to the section “No Debit Configuration.”
1. Enter Manager Mode.
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CONFIG
TYPE
<-- ACCEPT -->
TYPE DEBIT
<-- ACCEPT -->
DEBIT TYPE SET
2. Press [ENTER] to display the CONFIG menu.
3. Press [ENTER] to define what TYPE, or mode, of operation the debit/credit terminal will be performing. Use the right scroll key to display the DEBIT option.
4. Press [ENTER] to define the card reader as a debit card reader. The following displays briefly on the screen.
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CONFIG
TYPE
<-- ACCEPT -->
CONFIG TYPE
<-- ACCEPT -->
5. Press [*] to display the following screen.

No Debit

Use the following procedure to configure the MX 760 to allow credit cards only. No encryption is needed.
1. Enter Manager Mode.
2. Press [ENTER] to display the Debit/Credit CONFIG menu.
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TYPE DEBIT
<-- ACCEPT -->
TYPE NO DEBIT
<-- ACCEPT -->
NO DEBIT SET
3. Press [ENTER] to define what type, or mode, of operation the MX 760 terminal will be performing.
4. Press the right scroll key to move forward through the options until NO DEBIT is displayed.
5. Press [ENTER] to accept the NO DEBIT option. A confirmation screen displays.
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CONFIG TYPE
<-- ACCEPT -->
CONFIG POLL DCR
<-- ACCEPT -->
6. Press [*] to return to the CONFIG menu.

Poll DCR Options Configuration

1. On the CONFIG screen, press the right scroll key until POLL DCR is displayed.
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DCR poll Adr: 02
Enter to Accept
CONFIG POLL DCR
<-- ACCEPT -->
CONFIG PRINTER
<-- ACCEPT -->
2. Press [ENTER] to display the following screen. Then, press the numeric keys to specify the fuel position, which must be a unique number. If the fuel position is 2, press [0] then [2].
3. Press [ENTER] to accept the fuel position and return to the CONFIG menu.

Printer Configuration

1. On the CONFIG screen, press the right scroll key until PRINTER is displayed.
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PRINTER TYPE
<-- ACCEPT -->
PRINTER CUSTOM
<-- ACCEPT -->
PRINTER TYPE CUSTOM
2. Press [ENTER] to display the PRINTER menu, and use the right scroll key to display the TYPE option.
3. Press [ENTER] to display the TYPE menu. The choices are CUSTOM and HENGSTLER. Use the right scroll key to select CUSTOM.
4. Press [ENTER]. The screen displays the following confirming your Printer Type selection:
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Secure PumpPAY Retrofit Kit Configuration Guide
PRINTER Type
<-- ACCEPT -->
PRINTER SPEED
<-- ACCEPT -->
Select speed Current 115200
9600 57600
19200 115200
38400 Quit
5. Press [*] to return to the PRINTER menu.
6. Press the right scroll key to move forward in the menu until SPEED is displayed.
7. Press [ENTER] to display the communications speed options for the printer.
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PLEASE CHECK
PRINTER SPEED
PRINTER FEED
<-- ACCEPT -->
8. Press the menu key next to the desired speed.
Note: The speed selected on the MX 760 must match the speed set on the printer; otherwise,
the printer will not print.
Press the menu key next to Quit to set the speed and exit. The following screen briefly displays and then returns to the CONFIG menu.
9. Press the right scroll key to move forward in the menu until FEED is displayed.
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Enter No of feeds Current: 6
Range: 6 . . 16 feeds
Accept Quit
PRINTERLOW PAPER
<-- ACCEPT -->
10. Press [ENTER] to display the line feed options for the printer. This number controls the number of line feeds that will be output at the end of a receipt. The default value is 16. The range of accepted values is 6 to 16 lines. To change the default value, use the keypad to enter a new value, and then press the Accept menu key.
11. Press the right scroll key to move forward in the menu until PRINTERLOW PAPER is displayed. This option lets you enable or disable the “low paper” display on the Ruby, overriding the setting on the Ruby itself. Note that an “out of paper” message will still be displayed regardless of this setting.
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Low Paper Check is Enabled Disable Check
< YES NO >
Quit >
LOW PAPER CHECK DISABLED
12. Press [ENTER]. If the low paper display is enabled, the following screen is displayed. Do one of the following
To disable low paper check, press the menu key next to YES.
To leave it enabled, press the menu key next to NO.
To leave the setting unchanged, press the menu key next to QUIT.
Note: If low paper check is disabled, a screen displays saying it is disabled and giving you
13. If you press YES, the following screen displays briefly and then returns to the PRINTERLOW PAP ER sc re en .
14. Press [
the option to enable it.
] to return to the CONFIG menu.
*
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CONFIG IDLETIME
<-- ACCEPT -->
Idle timeout: 030 Enter to Accept
Range 030 . . 300s

Idle Time Configuration

1. On the CONFIG screen, scroll to IDLETIME and press [ENTER].
2. Idle Time sets the delay time between the Welcome screen and when the Idle Image is displayed. The allowed range is 030 to 300 milliseconds. Use the keypad to enter the amount, and then press [ENTER].
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FUNCTION CONFIG <-- ACCEPT -->
CONFIG NETWORK
<-- ACCEPT -->
3. Press [*] to return to the FUNCTION screen.

Enabling/Disabling the Network Connection

Use this configuration function to enable or disable the network connection for an MX 760. This function does not change the network configuration described in the section “Configuring the Network.”
1. On the CONFIG screen, press the right scroll key until NETWORK is displayed and press [ENTER].
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Enable network?
< YES NO >
Quit >
FUNCTION CONFIG <-- ACCEPT -->
2. On the Enable network? screen, do one of the following:
Select YES to enable the MX 760 network connection. The screen briefly displays the
NETWORK ENABLED message.
Select NO to disable the MX 760 network connection. The screen briefly displays the
NETWORK DISABLED message.
Select Quit to leave the network connection unchanged.
3. Press [
] to return to the FUNCTION screen.
*
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CONFIG BROADCAST
<-- ACCEPT -->
Broadcast Disabled
< YES NO >
Quit >
Enable Broadcast?

Enabling/Disabling Broadcast

Use this configuration function to enable configuration downloads from the Ruby to all DCRs at once. When disabled, the configuration is downloaded to each DCR individually.
1. On the CONFIG screen, press the right scroll key until BROADCAST is displayed and press [ENTER].
2. If broadcast is currently disabled, the following screen is displayed. Do one of the following:
Press the menu key next to YES to enable broadcast and enable configuration downloads
from the Ruby to all DCRs at once.
Press the menu key next to NO or Quit to keep broadcast disabled.
Note: If broadcast is currently enabled, a screen displays saying it is enabled and giving you
the option to disable it.
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Secure PumpPAY Retrofit Kit Configuration Guide
BROADCAST ENABLED
CONFIG AUDIO
<-- ACCEPT -->
3. If you press YES, the following screen displays briefly and then returns to the CONFIG menu.
4. Press [
] to return to the FUNCTION menu.
*

RFID Configuration (Not Available)

RFID Configuration will be available in a future release.

Audio Configuration

Use this configuration function to configure audio settings for PAYMEDIA downloads.
1. On the CONFIG screen, press the right scroll key until AUDIO is displayed.
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2. Press [ENTER] to change audio settings.
AUDIO VOLUME
<-- ACCEPT -->
AUDIO VOLUME: 050
Enter to Accept
Range: 000 . . 100
3. Press [ENTER] to adjust the volume.
Secure PumpPAY Retrofit Kit Configuration Guide
Use the keypad to enter a value from 000 to 100 to decrease or increase the volume; then press [ENTER].
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Testing Audio Volume press any key to continue
AUDIO BASS: 050
Enter to Accept
Range: 050 . . 100
4. The MX 760 plays a tone to test the volume level. Press any key to return to the AUDIO VOLUME screen where you can reset the volume, if needed.
5. To adjust the bass setting, press the right scroll key to display BASS, and then press
[ENTER].
Use the keypad to enter a value from 050 to 100 to decrease or increase the bass; then press [ENTER].
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AUDIO TREBLE: 050
Enter to Accept
Range: 050 . . 100
IDLE AUDIO
< YES NO >
Quit >
is Enabled Disable?
6. To adjust the treble setting, press the right scroll key to display TREBLE, and then press
[ENTER].
Use the keypad to enter a value from 050 to 100 to decrease or increase the treble; then press [ENTER].
7. To enable or disable audio while the dispenser is idle, press the right scroll key to display IDLEAUDIO, and then press [ENTER].
8. Select whether to enable or disable audio while the dispenser is idle. A confirmation screen displays briefly, and then returns to the AUDIO IDLEAUDIO screen.
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AUDIO MUTE BUTN
Press any number key to set as mute button.
Current: 1
CONFIG VIDEO
<-- ACCEPT -->
9. To set a mute button, press the right scroll key to display MUTE BUTTON and press [ENTER]. The mute button is the numerical key the customer presses to mute the audio. Note that the mute button works only while the fueling video is playing.
Press the number key to use as the mute button and then press [ENTER]. A confirmation screen displays and then returns to the CONFIG AUDIO screen.
10. From the CONFIG AUDIO screen press [
] to return to the Configuration function.
*

Video Configuration

Use this configuration function to enable or disable PAYMEDIA video downloads to the MX 760 terminal. Idle and Fueling videos can be enabled or disabled separately.
1. On the CONFIG screen, press the right scroll key until VIDEO is displayed and press [ENTER].
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< Enable Idle
Back >
< Enable Fuel
Video
IDLE VIDEO ENABLED
2. If video is currently disabled, the following screen is displayed.
3. To enable videos while the pump is idle, select Enable Idle. The following screen is briefly displayed and then the screen returns to the CONFIG VIDEO screen (step 1).
4. To enable videos during fueling, repeat steps 1 and 2 but select Enable Fuel.
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< Disable Idle
Back >
< Disable Fuel
Video
CONFIG MEDIAPROXY
<-- ACCEPT -->
5. When videos are enabled, the following screen is displayed. Press the appropriate key to disable idle or fueling videos, or both.
6. From the CONFIG VIDEO screen press [
] to return to the Configuration function.
*

Media Proxy Configuration

Use this configuration function to enter the IP address for the PAYMEDIA media proxy.
1. On the CONFIG screen, press the right scroll key until MEDIAPROXY is displayed.
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IP ADDRESS 0
.0.0.0
Current Media Proxy IP is:
192.168.31.1
CONFIG BAUD RATE
<-- ACCEPT -->
2. Press [ENTER].
3. The default IP for the media proxy is 192.168.31.1. You should not have to change this address.
To leave this address unchanged, press [CANCEL]. A message displays that the address
is the same as before and displays the address.
If you need to change the address, enter the new address using the keyboard. Enter the first
three digits and press [#]; enter the next three digits and press [#]; and so on. After you have entered the address, press [ENTER]. A message displays that the address has been changed and displays the new address.
4. From the CONFIG MEDIAPROXY screen press [

Changing the Baud Rate

The default baud rate is 9600. If you need to change the baud rate to 19200, use the following procedure.
1. On the CONFIG screen, press the right scroll key until BAUD RATE is displayed.
] to return to the Configuration function.
*
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Select baud Current: 9600
< 9600
< 19200
Quit >
2. Press [ENTER].
3. Do one of the following:
To leave the rate unchanged, select Quit.
To change the rate, select the rate and then select Quit.
4. From the CONFIG BAUD RATE screen:
a. press Press [
b. Press [
Important:After you finish making configuration settings, you must exit all the way out of
*
Manager Mode to save the settings.
] to return to the Configuration function.
*
] twice to exit the Configuration function and finish loading the MX 760 software.

VVES Configuration

The CONFIG VVES feature will be available in a future release.
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FUNCTION CHG PWD
<-- ACCEPT -->
Enter New Password
****

Setting Passwords

To set up a password that will be required to enter Manager Mode for future logins, do the following:
1. On the FUNCTION screen, use the right scroll key to display CHG PWD.
2. Press [ENTER]. Enter a 4-digit password on the Enter New Password screen. Note that the password must be 4 digits. The password is displayed as
as you type it.
****
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Confirm Password
****
Password Changed
FUNCTION CHG PWD
<-- ACCEPT -->
3. Press [ENTER]. A confirmation screen is displayed. Retype the password. The password is displayed as
4. Press [ENTER]. The Password Changed screen displays briefly and then returns to the FUNCTION screen.
****
as you type.
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FUNCTION LOG
<-- ACCEPT -->
<Quit Logfile More>
Logged events .
.
.
.
.

Displaying a Log File

The MX 760 creates a log file of certain events that occur. You can display this log file by doing the following:
1. On the FUNCTION screen, use the right scroll key to display LOG.
2. Press [ENTER] to display the log file. The most recent logged event is displayed first.
3. Press the top right scroll key to display multiple log screens. Press the top left scroll key to quit and return to the FUNCTION screen.
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Print Log
No. of Lines: 000 Enter to Accept
Range: 0..500
FUNCTION LOG
<-- ACCEPT -->
4. To print the log file, press the bottom left scroll key, enter the number of lines (up to 500) you want to print, and press [ENTER].
5. Press [CANCEL] to return to the FUNCTION screen.
36 November 10, 2011

Clearing Log and Poll Data

FUNCTION CLEAR
<-- ACCEPT -->
Are you sure?
< YES NO >
To clear the log and poll data files, do the following:
1. On the FUNCTION screen, use the right scroll key to display CLEAR.
Secure PumpPAY Retrofit Kit Configuration Guide
2. Press [ENTER]. A screen displays asking you to confirm that you want to delete all the log and poll data.
3. Press the YES menu key if you want clear the log and poll data.
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Secure PumpPAY Retrofit Kit Configuration Guide
CLEARING LOG
CLEAR POLL
FUNCTION CLEAR
<-- ACCEPT -->
4. The following screen displays briefly and then returns to the FUNCTION screen.
38 November 10, 2011

2 Diagnostics

Address Mode Clear to exit
This chapter describes Secure PumpPAY diagnostic procedures.

Entering Manager Mode

The MX 760 terminal has a Manager Mode to access the menus. You must enter Manager Mode each time you want to run the diagnostics.
To access Manager Mode
1. At the main welcome screen, press the [#] key and [1] almost simultaneously, pressing the [#] key first and then quickly pressing the [1] key. The screen displays the following:
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Secure PumpPAY Retrofit Kit Configuration Guide
Enter Password
DCR:02
Press ENT key
Mode: DEBIT SET
Printer: CUSTOM
ENC: (see IKSN) Printer Speed: 115200
Min/Max poll: 10/1270
IP: 169.254.196.41 Ena
Ver: v20007 26 Oct 2011
MP IP 192.168.31.1
2. Press the [#] key and [1] almost simultaneously again. If a password has been set, the following screen is displayed. Note that this screen does not display the first time you enter Manager Mode.
3. Enter the password and press [ENTER]. The screen displays the current settings. For example:
40 November 10, 2011

Running Diagnostic Tests

FUNCTION CONFIG
<-- ACCEPT -->
FUNCTION DIAG
<-- ACCEPT -->
1. From the Settings screen, press the [ENTER] key again to display the FUNCTION screen:
Secure PumpPAY Retrofit Kit Configuration Guide
2. Use the right scroll key to display the DIAG option.
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DIAG MENU1
<-- ACCEPT -->
Keypad IKSN
Printer RFID
Display DATACOMM
Card Reader Back

Diagnostics MENU1 Tests

1. Press [ENTER] to display the DIAG menu, and use the right scroll key to display MENU1.
2. Press [ENTER] to display the diagnostic tests you can run.
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Secure PumpPAY Retrofit Kit Configuration Guide
Key 4
Press any key
“CAN” to return
Changes as you
press keys on
the keypad
Requesting Printer Status
Printer is Normal
3. Select the menu key next to Keypad to run the keypad test. As you press keys on the keypad, the screen changes to reflect the key presses. Check to make sure the key you press is correctly displayed on the screen. Press [CANCEL] to return to the screen with the test list.
4. Select the menu key next to Printer to run the printer test.
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Secure PumpPAY Retrofit Kit Configuration Guide
Ticket out sensor busy
Printer not
Responding . . . .!
If the test is successful, the printer prints a receipt. Take the receipt. If you do not remove
the receipt and try the printer test again, you will get the following error message:
If the test fails, the following screen is displayed. Make sure the printer speed set on the
MX 760 matches the speed of the printer.
Other printer error messages that might be displayed include: “Print head up,” “Cover
Up,” “Cover Up (offline),” and “Error (offline).”
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Secure PumpPAY Retrofit Kit Configuration Guide
Card Reader Test Insert Card fully
CAN to return
Card Reader Test
CAN to return
Remove Card
Insert Card fully
5. Select the menu key next to Display to run the display test. The following should appear on the screen:
6. Select the menu key next to Card Reader to run the card reader test.
a. Insert a card to display the following. (To return to the test menu, press [CANCEL].)
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Secure PumpPAY Retrofit Kit Configuration Guide
mag1 63
mag2 36
mag3 No Data
Initialising DUKPT
DUKPT0 - 1DES
KSN: FFFF12345678
b. Remove the card. The screen displays information about the card.
c. To return to the test menu, press [CANCEL].
7. Select the menu key next to IKSN to run the DUKPT encryption test.
If the test is successful, a screen similar to the following is displayed:
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Secure PumpPAY Retrofit Kit Configuration Guide
RFID Reader Test Tap Card
CAN to return
RFID Reader Test Track 1: 60 Track 2: 37
RFID Reader Test Tap Card
CAN to return
If debit type is not set up in the configuration or has not been loaded, the one of the
following messages is displayed: “Debit mode not set,” or “No Debit Key Found.”
8. Select the menu key next to RFID to run the RFID test.
9. The RFID reader is located above the MX 760 card reader. Tap a card with an RFID chip on the reader to display the following screen. (To return to the test menu, press [CANCEL].)
10. The screen displays for a few seconds and then returns to the previous screen.
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Secure PumpPAY Retrofit Kit Configuration Guide
Comms.Diagnostics DCR#01 Ver: v20007 26 Oct 2011
Current Time/Date ­ 13:35:26 10/26/11 Last Data on ­ 13:35:26 10/26/11
< Back More >
Comms.Diagnostics DCR#01
< Back Print >
Status: 08 08 CA Security Violation
11. Press [CANCEL] to return to the MENU1 tests screen.
12. To run the data communications test, press the menu key next to DATACOMM. This test is used with the VeriFone Helpdesk to diagnose RS485 communications problems between the MX 760 and the Ruby.
13. Press the menu key next to More to display communications status information.
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Secure PumpPAY Retrofit Kit Configuration Guide
Keypad IKSN
Printer RFID
Display DATACOMM
Card Reader Back
DIAG MENU1
<-- ACCEPT -->
14. Press the menu key next to Print to print out the test results and return to the MENU1 tests screen. Press Back to return to the MENU1 tests screen without printing results.
15. When you are finished with the diagnostics MENU1, press the Back menu key to return to the DIAG screen.
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Secure PumpPAY Retrofit Kit Configuration Guide
DIAG MENU2
<-- ACCEPT -->
Ping Disk Space
Back
Images Time
OS Upg Log Video
Reboot

Diagnostics MENU2 Tests

1. To run the Menu2 tests, use the right scroll key to display the MENU2 option.
2. Press [ENTER] to display the list of MENU2 tests.
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Secure PumpPAY Retrofit Kit Configuration Guide
IP ADDRESS
0.0.0.0
IP ADDRESS
169.254.196.200_
3. To run the Ping test, press the menu key next to Ping to enter the IP address you want to ping (or press Cancel to return to the previous menu).
a. Use the keypad and the [
cursor to the left; press [#] to move it to the left.)
Note: If the IP address has a leading 0, do not enter the leading 0 here. For example, an
IP address 128.250.114.045 must be entered as 128.250.114.45.
] and [#] keys to enter the IP address. (Press [*] to move the
*
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Secure PumpPAY Retrofit Kit Configuration Guide
Ping 169.254.196.200 pkt1 rsp time=10.0 ms pkt2 rsp time=0.0 ms pkt3 rsp time=0.0 ms Stats: 0% packet loss rtt min = 0.0 ms rtt avg = 3.3 ms rtt max = 10.0 ms
Ping 169.254.196.200
56 data bytes sent ....
Ping Error
Cancel >
< Fuel Idle >
Select Images
b. If the ping is successful, the screen displays a message similar to the following:
Press any key to return to the MENU2 screen.
c. If the ping is unsuccessful, the screen briefly displays the following error message and
returns to the MENU2 screen:
4. To run the Images test, press the menu key next to Images to display the following
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Secure PumpPAY Retrofit Kit Configuration Guide
5. To display the graphic that will display when the pump is idle, press the menu key next to Idle. The screen displays the current Idle screen.
Press any key to return to the MENU2 screen.
6. To display the graphic that will display when the pump is fueling, press the menu key next to Fuel.
Press any key to return to the MENU2 screen.
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Secure PumpPAY Retrofit Kit Configuration Guide
< Quit Logfile More >
IMG file detected (linux-0x3000-mul
Wrote Command:nandwrite -p -s O/dev
. . . .
--END OF LOG--
Press any key
to confirm
Cancel to go back
Type Free(kB) Flash 4172.0 SRAM 390.0
Press any key
7. To view the upgrade log file, press the key next to OS Upg Log.
8. To perform a full power-cycle reboot of the MX 760, press the menu key next to Reboot.
a. Press any key to perform the reboot.
b. Press [CANCEL] to return to the MENU2 screen.
9. To display the amount of memory available, press the menu key next to Disk Space.
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Secure PumpPAY Retrofit Kit Configuration Guide
Enter time/date 10:15:55 HH:MM:SS (24 Hrs) 10/26/11 MM/DD/YY
Cancel >
< Fuel Idle >
Select Video
Press any key to return to the MENU2 screen.
10. To set the time on the MX 760 to local time, which will then be used in the log file, press the menu key next to Time. Enter the time and date. Use the [#] key to move past the : and / in the entry fields. Enter the time in 24-hour format (for example, 4:00 pm would be 16:00:00). After entering the time, press [ENTER] to move to the date as MM/DD/YY.
Note: The time setting does not automatically adjust for Daylight Savings Time.
When through, press [ENTER] to return to the MENU2 screen.
11. To view the videos (if any are loaded) that will display when the pump is idle or fueling, press the key next to Video.
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Secure PumpPAY Retrofit Kit Configuration Guide
DIAG MENU2
<-- ACCEPT -->
12. To view the video that will play when the pump is idle, press the key next to Idle.
13. To view the video that will play during fueling, press the key next to Fuel.
14. To leave the MENU2 screen and return to the Diagnostics menu, press Back.
15. Press [
16. Press [
56 November 10, 2011
] to leave the Diagnostics function.
*
] twice to exit the Configuration function and finish loading the MX 760 software.
*

3 Running the Demo

Address Mode Clear to exit
This chapter describes how to run a demonstration program (demo) that simulates MX 760 functions and displays. There are several different scenarios, including: debit card and credit card with car wash.

Entering Manager Mode

The MX 760 terminal has a Manager Mode to access the menus. You must enter Manager Mode each time you want to run the demo.
To access Manager Mode
1. At the main welcome screen, press the [#] key and [1] almost simultaneously, pressing the [#] key first and then quickly pressing the [1] key. The screen displays the following:
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Secure PumpPAY Retrofit Kit Configuration Guide
Enter Password
DCR:02
Press ENT key
Mode: DEBIT SET
Printer: CUSTOM
ENC: (see IKSN) Printer Speed: 115200
Min/Max poll: 10/1270
IP: 169.254.196.41 Ena
Ver: v20007 26 Oct 2011
MP IP 192.168.31.1
2. Press the [#] key and [1] almost simultaneously again. If a password has been set, the following screen is displayed. Note that this screen does not display the first time you enter Manager Mode.
3. Enter the password and press [ENTER]. The screen displays the current settings. For example:
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Secure PumpPAY Retrofit Kit Configuration Guide
FUNCTION DEMO
<-- ACCEPT -->
PLEASE PAY INSIDE (E01)

Running the Demo

The following example shows a debit transaction from the WELCOME screen. You can also run a credit transaction, credit with car wash, and simulate credit and debit transactions from an idle screen.
To run the demo:
1. On the Function screen, use the right scroll key to display DEMO.
2. The screen displays the idle screen and then loading messages display very quickly.
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Secure PumpPAY Retrofit Kit Configuration Guide
WELCOME < DEBIT HERE
< CREDIT HERE
< EXIT DEMO
PLEASE INSERT CARD
Cancel >
Please remove your card
3. Next, a WELCOME screen with payment options is displayed.
4. Select the menu key next to DEBIT HERE for a debit transaction. You are prompted to insert a card.
5. After you insert the card, you are prompted to remove it.
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Enter PIN
****
CANCEL >
REMOVE NOZZLE LIFT LEVER BEGIN FUELING
HELP >
THANK YOU FOR SHOPPING WITH US TODAY.
6. After you remove the card, you are prompted to enter your PIN. Enter any 4-digit number and press [ENTER].
7. The fueling instructions screen is displayed for a few seconds.
8. Next, the Thank You screen is displayed and then the Printing Receipt screen.
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Secure PumpPAY Retrofit Kit Configuration Guide
Printing Receipt
Clerk has Receipt
Note: If images have been installed for fueling, they will display for 5 seconds only. If you
have configured more than 5 seconds, the remaining images are not shown.
If a video has been loaded, it will play until you press a key.
If the MX 760 is not connected to a printer, the Clerk has Receipt screen is displayed for a few seconds, and then returns to the WELCOME screen.
9. From the WELCOME screen you can run another demo or press the menu key next to EXIT DEMO to return to the FUNCTION menu.
10. Press [
62 November 10, 2011
] to return the MX 760 idle screen.
*

4 Configuring the Ruby or Sapphire System

This chapter describes how to set up the Ruby or Sapphire system to use Secure PumpPAY.

Running Gemstall

Note: For Shell sites, go to the section “Running Gemstall for Shell Sites.”
For Ruby only sites, use rel.vfg; for Sapphire sites, use relsapp.vfg. When you run Gemstall, select the following options for Secure PumpPAY:
1. Under Select Dcr System, select the new “D_Secure_Pump_Pay” option. If you are changing configuration bits in the next menu, make sure you keep the fifth bit as a “1” because this will be looked at by the software (original bits: 1000-1000 and you can change them to 1000-1111).
2. Under Select Dcr Keypad, select the new “v2001” keypad.
3. Under the new Select SPP Prompt menu, select one of the available prompts.
Note: If the Gemstall version that contains the Secure PumpPAY configuration options is not
available, select the following options:
–Wayne DCR
Wayne keypad 2001
Wayne Prompt (any one, W1_01 will work)
Wayne Graphics
Fuel will be whatever it was previously at the site because the MX 760 only changes out
the DCR.
After you have run Gemstall, make the following settings in Fuel Manager for each DCR:
Fuel Manager ->
8. DCR Configuration -> DCR Attributes -> DCR #01
13. Enable graphic support - Y
15. Graphic keypad -> Y
16. Graphic display -> ROM (None also works, but gives no images)
17. Graphic screen size: 5 inch
18. Text Lines: Full Scr
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Running Gemstall for Shell Sites

For Ruby only sites, use rel.vfg; for Sapphire sites, use relsapp.vfg. When you run Gemstall, select the following options for Secure PumpPAY:
1. Under Select Dcr System, select the new “D_Secure_Pump_Pay” option. If you are changing configuration bits in the next menu, make sure you keep the fifth bit as a “1” because this will be looked at by the software (original bits: 1000-1000 and you can change them to 1000-1111).
2. Under Select Dcr Keypad, select the new “v2001” keypad.
3. Under the new Select SPP Prompt menu, select one of the available prompts.
4. Under the Station_DcrGraphic menu, do one of the following:
For SHOPAK versions 4.04.06 or prior, select one of the following:
Shell_NoGraphicDcr Texaco_NoGraphicDcr NoBrand_NoGraphicDcr
For SHOPAK versions 5.00.00 and later, select one of the following:
Shell_GrfxSPP Texaco_GrfxSPP NoBrand_GrfxSP
Note: If the Gemstall version that contains the Secure PumpPAY configuration options is not
available, select the following options:
–Wayne DCR
Wayne keypad 2001
Wayne Prompt (any one, W1_01 will work)
Wayne Graphics
Fuel will be whatever it was previously at the site because the MX 760 only changes out
the DCR.
After you have run Gemstall, do the following for all SHOPAK versions:
1. Enter Fuel Manager and make the following settings for each DCR:
Fuel Manager ->
8. DCR Configuration -> DCR Attributes -> DCR #01
13. Enable graphic support - Y
15. Graphic keypad -> Y
16. Graphic display ->Mono+ROM
17. Graphic screen size: 5 inch
18. Text Lines: Full Scr
2. Enter Network Manager using the backdoor password and set the following:
Network Manager ->
17. Configuration ->
6. Debit Configuration -> Debit Encryption Method: 1 = DUKPT
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Enabling Debit on the Ruby

If outside debit is not enabled on the Ruby, enable it in Site Parameters as follows:
10. Site Parameters ->
2. DCR Site Parameters ->
7. Enable Outside Debit Equip -> Y
16. Debit Encyption Type -> DUKPT

Enabling Fueling Image Animation on the Ruby

If fueling images have been loaded into the Secure PumpPAY terminal, the images can be displayed as a fueling animation by setting the following on the Ruby:
8. DCR Configuration ->
4. Fueling/Promo Message
Type the word PROMO and press [ENTER].
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