No part of this publication may be copied, distributed, stored in a retrieval
system, translated into any human or computer language, or transmitted in
any form or by any means, without the prior written consent of VeriFone, Inc.
The content of this document is subject to change without notice. The
information contained herein does not represent a commitment on the part of
VeriFone, Inc.
Publications may not be stocked at the address given above. Requests for
publications should be made to your VeriFone, Inc. Representative.
GemCom, Ruby SuperSystem, Pearl, HPV-20, Sapphire, VeriPass, and
Transaction SuperSystems are trademarks of VeriFone, Inc.
All other products mentioned in this manual are trademarks or registered
trademarks of their respective owners.
VeriFone Confidential 9/4/02
iii
Ruby SuperSystem™ GemStall
Field Services & Support
GemStall Manual - Revision History
Revision Revision Date Author(s) Description
1.3 May 8, 1996 Revision: Change in software
2.0 August 22, 1996 Revision: Software Updates
2.01 June 9, 1997 Revision: Software Updates
2.1 April 22, 1998 Revision: Software Updates
2.2 August 11, 1998 Revision: Production Release
for Software and Documentation
3.0 October 5, 2001 Cindy_B1 Addition: Technical Text
Updates, Screen Prints and
Step-by-Step Instructions
3.1 December 17, 2001 Cindy_B1 Revision: Accessing GemStall
Update, Header and Footer
Reformatted.
Technical Addition: Setting Up
A Workstation
3.2 January 22, 2001 Cindy_B1 Revision: System
Requirements
3.3 August 20, 2002 Cindy_B1 Addition: To Install An
Application
Date of Printing, September 4, 2002
All revisions since the last published date are lighted in light blue.
VeriFone Confidential 9/4/02
iv
Ruby SuperSystem™ GemStall
Table of Contents
OBJECTIVES FOR THIS MODULE............................................................................... 1
Version Number .......................................................................................................................................3
Registering a Site.....................................................................................................................................3
CPU 3 ..................................................................................................................... 19
CPU 4 & 5............................................................................................................... 19
VeriFone Confidential 9/4/02
vi
Ruby SuperSystem™ GemStall
Objectives For This Module
After completing this module, the student will be able to:
Access the GemStall software application.
•
Navigate within the GemStall application.
•
Discuss and perform the functionality (file, edit, install, etc.) within
•
GemStall, which includes:
Open an application within GemStall.
o
Perform edits within GemStall as required based on the Site
o
Survey.
Complete a successful software application install.
o
Perform file upgrades within GemStall.
o
Perform backups and restores within GemStall.
o
Perform setup reprints, change comport settings and baud rates
o
within GemStall.
Overview
General Information
GemStall is an MS-Dos sof tware utility program. GemStall allows you to do
the following:
Download or install an application into a Ruby terminal.
•
Edit and upgrade the parameters for site-specific requirements (i.e.
•
dispenser type, DCR keypad, etc.).
Backup and restore specific data from a Ruby terminal.
•
Reprint the installation and upgrade information from a Ruby terminal.
•
VeriFone Confidential 9/4/02
1
Ruby SuperSystem™ GemStall
Requirements
System Requirements
When using GemStall you will be connecting your PC (or laptop) to the Ruby
terminal. The following are the PC (or laptop) requirements needed in order
for the GemStall utility to work properly. These requirements are also needed
in order for you to obtain a connection from your PC (or laptop) to the Ruby
terminal.
Pentium I, 166 mHz processor or better
32 MB of RAM or more
1 gigabyte hard drive or larger
Diskette drive
CD-ROM drive
9-Pin male serial port connection
NOTE: Some computer manufacturers are building laptops without the standard
9-pin male serial port. As a VeriFone Authorized Service Contractor you must
have a 9-pin male serial port connection. This is necessary in order to download
software applications, perform backups and restores, and perform service work
on the Ruby SuperSystem.
Modem, 28.8 kbps or higher
Mouse (external-optional, but much easier to move around)
At least 500 MB of free hard disk space
Hardware Requirements
You will need the following equipment or hardware in order for you to obtain a
connection from your PC (or laptop) to the Ruby terminal.
You will need the following software in order to obtain a connection from your
PC (or laptop) to the Ruby terminal, in addition to downloading and installing
applications to the Ruby terminal.