VeriFone evolution series Quick Reference Manual

Retail Application |
page 1
Product Icons
Vertical Market Icons
Cash Advance
Bill Pay
Loyalty
Payments
EMV
Mobile Top Up
Currency
Conversion
ECS
EBT Online
Cashback
Security
EGC VirtualMerchant
EMV
Currency
ECS
EBT Online
Cashback
Security
Virtual Terminal
Reporting
EGC VirtualMerchant
Mobile
EBT Online
EGC VirtualMerchant
Mobile
ECS
EGC VirtualMerchant
Mobile
Product Icons
VeriFone® Evolution Series
© 2014 Elavon Inc. Elavon is a registered trademark in the United States and/or other countries. All rights reserved. This document is prepared by Elavon as a service for its customers. The information discussed is general in nature and may not apply to your specific situation. RTL-QRG-1371
Retail Application
QUICK REFERENCE GUIDE
Retail Application |
page 2
Product Icons
Vertical Market Icons
Cash Advance
Bill Pay
Loyalty
Payments
EMV
Mobile Top Up
Currency
Conversion
ECS
EBT Online
Cashback
Security
EGC VirtualMerchant
EMV
Currency
ECS
EBT Online
Cashback
Security
Virtual Terminal
Reporting
EGC VirtualMerchant
Mobile
EBT Online
EGC VirtualMerchant
Mobile
ECS
EGC VirtualMerchant
Mobile
Product Icons
TIPS FOR PROCESSING
ENTER or YES
BACKSPACE
CANCEL or NO
To scroll through the menu,
press MORE
Press 3 multiple times until the
paper advances to desired length
The following prompts may appear depending on terminal setup, card type, and/or entry method.
Clerk ID Prompt:
Input Clerk ID and press ENTER
Debit Cash Back Prompts:
Select YES for Cash Back or NO to
proceed with transaction without Cash Back
If YES is selected, choose Cash
Back Amount
cont’d next
Retail Application |
page 3
Product Icons
Vertical Market Icons
Cash Advance
Bill Pay
Loyalty
Payments
EMV
Mobile Top Up
Currency
Conversion
ECS
EBT Online
Cashback
Security
EGC VirtualMerchant
EMV
Currency
ECS
EBT Online
Cashback
Security
Virtual Terminal
Reporting
EGC VirtualMerchant
Mobile
EBT Online
EGC VirtualMerchant
Mobile
ECS
EGC VirtualMerchant
Mobile
Product Icons
TIPS FOR PROCESSING (CONT’D)
Invoice Prompt:
Input Invoice # and press ENTER
Language Prompt:
If prompted, select language
Manually-Keyed Security Prompts:
Select YES or NO to indicate card
presence
If YES is selected, imprint card and
press ENTER
Input V-Code and press ENTER
If V-Code entry is bypassed, select
NO if the V-Code is not present OR
X READ if V-Code is present but cannot be read
If prompted, input Street Address and press ENTER
If prompted, input Zip Code and press ENTER
Purchasing, Business or Commercial Prompts:
Input Customer # and press ENTER
Input Tax Amount and press ENTER
Retail Application |
page 4
Product Icons
Vertical Market Icons
Cash Advance
Bill Pay
Loyalty
Payments
EMV
Mobile Top Up
Currency
Conversion
ECS
EBT Online
Cashback
Security
EGC VirtualMerchant
EMV
Currency
ECS
EBT Online
Cashback
Security
Virtual Terminal
Reporting
EGC VirtualMerchant
Mobile
EBT Online
EGC VirtualMerchant
Mobile
ECS
EGC VirtualMerchant
Mobile
Product Icons
CREDIT/DEBIT SALE
Select SALE
Input amount and press ENTER
If prompted, select YES to confirm
amount or NO to cancel transaction
If NO is selected, press CLEAR to end transaction
Swipe, insert, or tap card, or
manually input account number and press ENTER
If prompted, select CREDIT or DEBIT
If prompted, input last 4 digits of
account # and press ENTER
If prompted, input expiration date
and press ENTER
If prompted, cardholder enters PIN
and presses ENTER
(The transaction processes and a Merchant copy of the receipt prints)
If prompted, press ENTER to clear
Remove Card prompt
Select YES to print Customer
receipt copy
If prompted “Amt Exceeds Bal –
Amt Authorized $xx.xx, Balance Due $xx.xx, Continue?” select YES and collect remaining amount due with another form of payment or NO to reverse the authorization and cancel the transaction.
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