Veo 802.11b User Manual
Ethernet and 802.11b ( WiFi)
Network Camera
Page 1 of 69
Rev. 04-23-2003
Table of Contents
Chapter 1: Welcome to the Veo Observer.....................................................................................4
1.1 Package Contents ...............................................................................................................................5
1.2 Requirements .....................................................................................................................................6
1.3 Hardware Description and Features .....................................................................................................7
Chapter 2: Camera Setup...................................................................................................................9
2.1 Hardware Setup (Observer) .................................................................................................................9
2.2 Hardware Setup (Wireless Observer) ................................................................................................. 11
2.21 Wireless Parameter Setup (Wireless Observer)........................................................................... 11
2.3 Mounting the Camera ........................................................................................................................ 13
Chapter 3: Accessing the Camera................................................................................................. 15
3.1 Usernames and Passwords ............................................................................................................... 15
3.2 Web Browser Access ........................................................................................................................ 16
3.3 Camera Configuration ....................................................................................................................... 19
Chapter 4: PC Software Installation.............................................................................................. 23
Chapter 5: Observer Setup Utility.................................................................................................. 25
5.1 Manually Assigning a Static IP address .............................................................................................. 25
5.2 Open a Camera’s Home Page ........................................................................................................... 26
5.3 Updating the Camera's Firmware....................................................................................................... 27
Chapter 6: Observer Studio PC Application............................................................................... 28
6.1 Camera Manager .............................................................................................................................. 28
6.2 Logging into a Camera ...................................................................................................................... 30
6.3 Camera View Controls ....................................................................................................................... 31
6.4 Using the Gallery .............................................................................................................................. 34
6.5 Movie Maker – Making or Editing a Movie ........................................................................................... 34
6.6 Homepage Designer – Designing a Home Page .................................................................................. 36
6.7 Configuring your E-mail Program to Send Files ................................................................................... 41
Chapter 7: Accessing Cameras Over the Internet..................................................................... 43
7.1 WAN IP Address............................................................................................................................... 43
7.2 Network Address Translation (NAT) ................................................................................................... 43
7.3 Port Forwarding ................................................................................................................................ 44
7.4 Default Gateway ............................................................................................................................... 44
7.5 Accessing Multiple Cameras over the Internet..................................................................................... 45
7.6 Dynamic Domain Name Service (DDNS) ............................................................................................ 45
Appendix A: Restoring Factory Default Settings...................................................................... 47
Appendix B: External Microphone................................................................................................. 48
Appendix C: Network Utilities......................................................................................................... 49
C.1 Determining your IP Address and Network Settings ............................................................................ 49
C.2 Using PING...................................................................................................................................... 49
Appendix D: Router Configuration................................................................................................ 51
Appendix E: Internet Explorer Security Settings....................................................................... 58
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Appendix F: Motion Sensor Setup................................................................................................. 59
Appendix G: Frequently Asked Questions, Troubleshooting, and Technical Support... 61
Appendix H: Estimating Bandwidth Consumption................................................................... 64
Appendix I: Technical Specifications........................................................................................... 65
Glossary................................................................................................................................................ 66
Warranty................................................................................................................................................ 68
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Welcome to the Veo Observer
1
Chapter
Thank you for purchasing the Veo Observer. The Observer combines a high quality digital video camera with
network connectivity and a powerful web server to bring clear video to your desktop from anywhere on your local
network or over the Internet. The Wireless Observer removes the need for cables by adding an 802.11b (WiFi)
interface.
The Observer and your home or business network form a powerful audio/vi deo remote monitoring solution. Just
place the Observer anywhere on your network, power it up, and it’s ready to be accessed by any PC on the
network running Internet Explorer 5.0 or higher.
The built -in pan and tilt, live streaming audio, and snapshot/video capture functions can all be controlled directly
from the camera’s on -board homepage. Capability for motion detection with e-mail notification may be added by
purchasing an optional motion detector. The included Veo Observer Studio PC software adds multi-camera
viewing and convenient, single click access.
Use the Observer to keep an eye on your home or business when you can’t be there. Give friends and relatives a
window into your world or monitor and record anything from anywhere on the Internet.
Observer Wireless Observer
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1.1 Package Contents
Before installing your Observer camera, please check your pac kage contents to ensure that all
items have been included. If any of the listed items are missing, please contact your reseller from
where you purchased the camera for assistance.
Wireless Observer
The package includes:
1 – Veo Wireless Observer camera
1 – Mounting bracket
2 – ¼” Mounting screws and plastic anchors
1 – 10’ Power adapter
1 – 6’ serial cable
1 – Quick Start Guide
1 – Veo Observer camera installation CD -ROM
(located inside the Quick Start Guide)
Observer
The package includes:
1 – Veo Observer camera
1 – Mounting bracket
2 – ¼” Mounting screws and plastic anchors
1 – 10’ Power adapter
1 – 15’ Category 5 10 Mbps Ethernet cable
1 – Quick Start Guide
1 – Veo Observer camera installation CD -ROM
(located inside the Quick Start Guide)
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Rev. 04-23-2003
1.2 Requirements
To connect the camera to your LAN:
Wireless Observer
(Infrastructure Mode)
802.11b (WiFi) Access point
To view the camera web page
• Web Browser – Internet Explorer for Windows 5.0 or higher
• PC with Windows 98, Me, 2000, or XP connected to LAN
To run the included software applications
• PC – Intel Pentium II or equivalent, 300MHz or above, 64MB RAM, 150 MB Hard Disk Space, 800x600
resolution with 16-bit color
• Windows 98, Me, 2000, or XP
To access cameras from the Internet
• Broadband Internet Connection (DSL, Cable Modem) with min. 128k upload speed
Note: A fixed IP address is not required to access cameras from the Internet. However, if the IP
address provided by your Internet Service Provider is dynamic (changing) then signing up for a
dynamic DNS service will make accessing from the Internet much more convenient. Signing up for a
DDNS is free an d easy. Please refer to Section 7.6: Dynamic Domain Name Service (DDNS) for
more information.
Wireless Observer
(Ad-Hoc Mode)
802.11b (WiFi) network
interface card for PC
Observer
Open RJ-45 port on your
router/gateway
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1.3 Hardware Description and Features
Lens
Microphone
Observer
-
Connections
Antenna
Wireless Observer
Observer
Wireless Observer
-
Connections
1 1 2 2 3 3 4 4 5 6
VGA CCD sensor with
fixed focus lens.
Monitor or record
sound using the built-
in microphone.
Power Button
Turn the camera on or off. When
the power button is held down
while the camera is on for 6
seconds the camera settings will
reset to the factory defaults.
The power button light will blink
when video is being streamed.
1 Network Activity LED
2
3 Motion Sensor Jack
4
5
6
External Microphone
Connection Port
External Power
Connector
RJ-45 Ethernet Port
(Observer only)
Serial Port
(Wireless Observer)
The green LED indicates if there is a connection to your network. If there is
network activity, the green LED will blink.
Connect a standard 1/ 8” (3.5 mm) computer microphone into this port to
monitor/record audio further away. (External microphone not included)
Connect an external motion sensor to trigger email alerts with images attached.
See the motion detection section for more information. (Optional)
Connect the included power supply. Warning: Use only the included power
supply or you may damage your camera.
Used to connect the Observer to your LAN using the included Ethernet cable.
Used to configure your wireless settings using the included serial cable.
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IP Address LCD
The LCD will indicate the last three digits of your IP Address. For
xample, if the IP Address “192.168.0.123” is assigned to the
Veo Observer Camera, the LCD will display “123.” Refer to
IP Address Display
e
Section 2.2 Getting an IP address for more information.
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Camera Setup
2
Step 1
. Plug the included Ethernet cable into the RJ
-
Step 2
. Plug the other end of the Ethernet cable into
Step 3
. Connect the power supply to the back of
into an available power outlet.
Observer (Ethernet) Network Camera
Before installing the Veo Observer Camera, you should have an available Ethernet
LAN connection (RJ-45 port). To view the camera’s image or mak e any manual
configuration changes, you will need a Windows PC with Internet Explorer 5.0 or
higher, also connected to the LAN.
2.1 Hardware Setup (Observer)
Connecting the Ethernet cable
45 connector at the back of the camera as shown.
Chapter
Connecting the power adapter
any available LAN port. A typical home
router/gateway connection is shown on the left.
the camera as shown, and then plug the supply
CAUTION: Make sure to only use the power
adapter supplied with your Veo Observer
Network Camera. Using a non-approved power
adapter may damage the camera.
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Step 5.
Check that the green
Ethernet status LED on the back of
t indicating a good
LAN connection. The LED will blink
Step 4
. Press the power button on
the front of the camera to turn it on.
The button lights up confirming that
Turning the camera on
Step 6. Observe the IP address display on the lowe r left side of the camera.
the camera is powered up.
the camera is li
when there’s activity.
As soon as you power up your camera you’ll notice that the IP address display starts blinking. This means the
camera is searching for an IP address using DHCP. After a few seconds the display stops blinking and shows
the last 3 digits of the address it received.
Note: If the display continues to blink for more than a minute, your network may not support DHCP
and you will need to assign an address manually. Refer to Section 5.1: Manually Assigning a
Static IP Address for mo re information on manually assigning an IP address.
At this point the camera is communicating with your network and is ready to be accessed. You’re almost ready
to access its home page and begin using the camera. There are two ways to point Internet Explorer to the
camera and open its homepage:
1. Install and run the Veo Observer Setup Utility included on the CD-ROM. The Setup Utility will locate
cameras on your network automatically. Refer to Chapter 4 if you need help installing the software and
Chapter 5 for detailed help with the Setup Utility.
2. Open Internet Explorer and type the camera’s IP address into the address bar.
Determining a Camera’s full IP address using the IP display
Other than the last 3 digits, all devices on a LAN share the same IP address. The portion of the address
common to all devices is known as the network address. Most home networks use either 192.168.0 or
192.168.1 for their network address. If you know your network address, you can simply combine it with the 3
digits shown on the camera’s display to determine the complete IP address of the camera. For example, if your
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network address is 192.168.0 and the camera display is showing 020, the IP address for the camera is
Step 3
. Plug the other end of the serial
Step 2
. Plug the serial cable into the port
Step 1
. Connect the power supply to the
192.168.0.20 (drop leading zeros). You can easily determine your network address by checking the IP address
of any PC on the network or using the Observer Setup Utility.
Using the IP display to determine your camera’s complete IP Address
2.2 Hardware Setup (Wireless Observer)
Before installing the Wireless Observer camera, you should set up your wireless access point/wireless
broadband router or ad -hoc peer and verify that you can connect to it from a PC. To view the camera’s image or
make any manual configuration changes, you will need a Windows PC with Internet Explorer 5.0 or higher, also
connected to the LAN.
back of the camera as shown, and then
plug the supply into an available power
outlet. The camera will immediately
power on as indicated by the power
status button on the front.
labeled RS232 at the back of the
camera.
cable into an open serial port on your
PC.
2.21 Wireless Parameter Setup
Step 1. Install and run the Observer Setup Utility included on the
CD-ROM.
1. Insert the CD and follow the installation directions. Refer to
Chapter 4: PC Software Installation if you need help
installing the software.
2. Click on the Veo Observer Setup Utility icon to run the
program. The screen shown on the right will appear
Step 2. Click the “Wireless Setup” button.
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The wireless setup dialog appears showing the camera’s current wireless settings which are the defaults.
SSID (Network Name): Enter the SSID (name) of the access
point to which the camera will connect. Be sure to enter the SSID
exactly as it appears on your access point’s setup page.
Connection Type: Select Infrastructure if the camera will
connect to an access point/wireless broadband router. This is the
typical setting on most home/business networks.
–or—
Select Ad Hoc if you will connect directly from a PC with a
wireless network adapter (NIC). If using Ad Hoc mode, select a
channel to use (no channel selection is required for infrastructure
mode).
WEP (Encryption): If you have enabled WEP encryption on
your network , you must configure your Wireless Observer to use
exactly the same WEP key and key length as your access point
or Ad Hoc peers. Otherwise, leave it turned off.
Network Settings
DHCP: Leave the camera set to DHCP if you want your access point to assign the camera’s network
settings automatically.
Static IP: Select Static IP to set the camera’s IP address, subnet mask, and gateway address manually.
Web Page Port: Leave this set at 80 for now.
Step 3. Click “Save Settings” to save your new settings to the camera. Click “OK” to close the settings window.
Step 4. Observe the status display on the side of the camera. If you’re using DHCP, the display will blink 000
while it’s requesting an IP address from your access point. If the display continues to blink --- the camera failed
to connect to your access point, please check that you have entered the exact SSID used by your access point.
If your network supports DHCP, the camera will acquire an address within a few seconds and the last three
digits will show on the display. If not, you’ll need to assign an address manually. If you assigned a static IP
address, the last three digits should show on the display.
After a few seconds your camera’s MAC address will show up in the list on the main window along with any
other cameras on the LAN.
Step 5. Select your camera from the list and you will see your camera’s IP address and other network settings
show up on the right side.
Note: Your camera’s MAC address can be
found on a sticker located on the bottom of
the camera. The number looks like
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000364017F3B.
Step 6. Click the “Login” button to launch Internet Explorer and view the camera’s home page.
Step 7. Don’t forget to add the camera’s homepage to your favorites for easy access in the future.
Determining a Camera’s full IP address using the IP display
Other than the last 3 digits, all devices on a LAN share the same IP address. The portion of the address
common to all devices is known as the network address. Most home networks use either 192.168.0 or
192.168.1 for their network address. If you know your network address, you can simply combine it with the 3
digits shown on the camera’s display to determine the complete IP address of the camera. For example, if your
network address is 192.168.0 and the camera display is showing 020, the IP address for the camera is
192.168.0.20 (drop leading zeros). You can easily determine your network address by checking the IP address
of any PC on the network or using the Observer Setup Utility.
Using the IP display to determine your camera’s complete IP Address
Note: The Observer uses DHCP by default, meaning its address can change. You can assign a
static (fixed) IP address by selecting this option and changing the address manually. Refer to
Chapter 5: Observer Setup Utility for more information.
2.3 Mounting the Camera
The Observer can sit on a flat surface, such a shelf or bookcase, be mounted to a wall using the included
bracket, or mounted atop a tripod stand using the standard tripod mount located on the underside of the base.
When using the camera free standing, be sure to secure the cables. Failing to secure the cables could cause
the camera to be pulled off the mounting surface resulting in damage to the camera.
CAUTION: The camera should be mounted indoors or inside a weatherproof enclosure .
Outdoor exposure may result in damage and will void your warranty.
CAUTION: Don’t mount the camera with the lens facing into direct sunlight. Prolonged
exposure to direct sunlight will damage the sensor.
Wall Mounting
The mounting bracket included with your camera provides convenient mounting to vertical surfaces, such as
walls. The camera support platform can be tilted up or down to help point the camera toward your area of
interest. You can also rotate the camera in any direction on the platform.
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Step 1
. Find a suitable location to mount the camera.
Step 2. Using the mounting bracket as a guide, mark the location of the two
Step 8
. Loosen the tilt adjust thumbscre
w
observed.
mounting holes.
Step 3. Drill a ¼” hole for each screw.
Step 4. Use a hammer to tap the two plastic anchors into the holes.
Step 5. Use the two screws to fasten the bracket to the wall.
Step 6. Place the camera on the
mounting bracket platform and rotate
the camera to be facing in the desired
direction.
Step 7. Secure the camera to the
mounting bracket using the
thumbscrew located on the bottom of
the platform.
and tilt the camera toward the area to be
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Chapter
3
Accessing the Camera
You can access Observer cameras from any Windows PC on your LAN. There are
two easy ways to access a camera, by browsing the camera’s on-board homepage
using Internet Explorer or using the included PC application Veo Observer Studio.
The browser method does not require any special PC software other than an ActiveX
control which is download and installed automatically. This gives you the freedom to
access cameras from anywhere on the Internet without needing to install any software. Observer Studio
provides powerful additional features such as multi-camera viewing and single click camera access.
The first time you access a camera you should use the browser method. Access to the camera’s configuration
pages, where you can change your username and password, are accessed from the homepage. With either
method, you will need to know about usernames and passwords first.
3.1 Usernames and Passwords
Note: The camera ships with one default username admin and password password (all lowercase).
It is strongly recommended that you change the password the first time you access the camera to
prevent unauthorized viewing. Refer to Appendix A: Restoring Factory Default Settings to reset
your username and password to the factory default settings if you forget your username/password.
Access to Observer cameras is password protected to ensure privacy. To access the camera you need a
username and password. There are three levels of access that can be assigned to each user:
1. Admin (Administrator) Administrators have full access to all the camera’s features and settings.
Administrator accounts should be reserved for those who need to change the camera’s configuration.
Note: Be sure not to give an admin username and password to anyone other than those who need it.
2. User (Normal user) People with user level usernames and passwords can access all the cameras
features but are not able to change any settings.
3. Guest. (Guest) Guests are only able to view the camera’s image. They cannot control the built-in pan
and tilt, take snapshots, or record video clips.
Please refer to Section 3.3: Camera Configuration for more information on setting up user accounts.
Note: Only one user may access the camera at a time and priority is given to the higher level user.
For example, if a normal user is accessing the camera and an admin level user logs on, the normal
user will be logged off. If a user of equal or lower level attempts to log in, they will be notified that the
camera is busy.
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4. Click
English
to log in to the
3.2 Web Browser Access
1. From any PC on the local network, start Internet Explorer and enter the camera’s IP address in the address
bar, as shown below, then press Enter. For help on determining the camera IP address refer to Section 2.2:
Getting an IP address.
2. The first time you access the camera it will install an ActiveX control on your PC. You sho uld see a dialog like
the one shown here. If you don’t, your Internet Explorer security settings may prohibit downloading signed
ActiveX controls. Please restore the default security settings. For help configuring your Internet Explorer security
settings, see Appendix E: Internet Explorer Security Settings.
3. The camera’s welcome page will appear as shown below. If the welcome page does not appear or Internet
Explorer shows an error page, refer to the troubleshooting section in Appendix G: Frequently Asked
Questions, Troubleshooting, and Technical Support.
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camera.
Note: If the Observer
ActiveX control is not already
installed on your PC, you will
notice that it takes some
extra time for the page to
load. The Enter button won’t
appear until the page
finishes downloading.
5. The camera login page will appear. Type in your username and password and click Login.
Note: The username and password are case sensitive.
Note: If another user is currently logged into the camera you may see a message letting you know
that the camera is busy. Priority is given to the highest level user. Refer to Section 3.1 Usernames
and Passwords for more information.
6. Once you are logged in, the main viewing page will open and the live video will start.
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The following features are available on the Live Video page:
Clicking any of the yellow directional buttons will cause the camera to move one small
step in that direction. Click and hold the left mouse key down to make the camera
large step. When the camera reaches its end of travel, the buttons for that
Changing the window
e on your display and does not affect the image
being sent by the camera. Only an administrator can change the size of the image
for more
, and
to save the image
to stop capturing. Click
to save
the camera setup pages where you can access all of the camera’s
Resets the camera. Resetting has the same effect as turning the power off and then
Pan/Tilt
move one
direction are grayed out and disabled.
Video Window Size
Zoom
Brightness
Sound on/off
Snapshot
You can select one of the three available image sizes. Note:
size only changes the size of the imag
streamed from the camera. Refer to Section 3.3 Camera Configuration
information.
Use the Digital Zoom to zoom the picture 2X.
Adjusts the brightness level of the image.
Enables or disables audio monitoring.
Clicking on Snapshot will open a menu with three functions, Snapshot, Save
Cancel. Click Snapshot to capture the current image. Click Save
to your hard drive. Click Cancel to discard the image.
Record Video
Clicking on Record Video will open a menu with four functions, Start, Preview, Save,
and Cancel. Click Start to start capturing video. Click Stop
Preview to open Windows Media Player and playback the video. Click Save
the video to your hard drive. Click Cancel to discard the video.
Live Video Takes you back to the main viewing page.
Setup (admin only) Opens
configuration settings.
Reset (admin only)
on. Note: You must log in again after a reset.
Help Takes you to the Technical Support section of the Veo Observer website.
About Provides the version information.
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3.3 Camera Configuration
Note: You must be logged in as an administrator to access the camera setup pages.
1. Click the Setup button at the top of the main page to access the configuration pages.
Camera Information
The following settings are found on the Camera Information page:
Setting Description Valid Entries Default
Camera Name A name you assign to the camera
to help identify it. The name is
displayed on the main page.
Location Enter the camera location such as
front door, stock room, etc.
Disable Power
Status Light
Disables (turns off) the
power/status indicator light.
Up to 12 ASCII characters None
Up to 18 ASCII characters None
Enable/Disable Enabled
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User Accounts
The User Account page is where you add and remove usernames and passwords. User accounts allow you to
control access to a camera. You should change the default username and password immediately and don’t give
this out to anyone. For everyone else, you should set up either User level accounts or Guest level accounts.
Adding a New User Account
Note: The first time you add a new account, it will automatically replace the default Admin account.
Therefore, the first account you add should be the Admin level account for yourself. You cannot use
admin for the new username. To restore the username and password to the factory defaults, refer to
Appendix A: Restoring Factory Default Settings.
Step 1. Enter the new username in the User Name box under New User. Usernames must be 4-12 characters
in length.
Step 2. Enter the Password for the new user. Passwords must be 4-12 characters in length.
Note: Usernames and passwords are case sensitive and can contain letters and numbers only.
Make sure to enter your username and password correctly when logging in.
Step 3. Retype the password into the Confirm Password box for confirmation.
Step 4. Select the user level as either Admin, User, or Guest.
Step 5. Click Add to add the new user.
To remove an existing user, select the username on the right side and click the Delete button. To modify an
existing user you need to remove the account and re-enter the information.
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Motion Detection
The camera can be triggered by a motion sensor input to send you an email with a snapshot of the current
image attached. To enable this capability, check the Enable Detection checkbox and fill in the fields on the page
as described below:
Note: To enable motion detection you must first obtain the optional motion sensor and attach it to the
motion sensor jack of the camera. Refer to Appendix F: Motion Sensor Setup for more information.
SMTP server address
This is the IP address of the server you use to send mail. Almost all mail servers support this basic mail
protocol. Usually your Internet Service Provider (ISP) will provide you a server address for sending mail in the
form of a domain name such as “mail.ispname.com”. You can find this information from the email settings on
your PC or by consulting your ISP. From your mail server’s domain name, you can determine its IP address by
pinging the domain name and observing the reply. To ping your mail server click Start -> Run -> ping
mail.ispname.com. For more help with the ping command, refer to Appendix C.2: Using PING.
To
Enter the address for the mail recipient.
The format is Recipient Name <Recipient’sUsername@Recipient’sISP.com>
For example: john <john@earthlink.com>
From
Enter the address you use to send mail.
The form at is Your Name <YourUsername@YourISP.com>
For example: bob <bob@sbcglobal.net>
Subject
The subject for the email message. For example “Motion Detected! Camera 123”
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