Please take note that this manual uses the following symbols to emphasize particular information:
!
WARNING
Identifies an instruction which, if not followed, might cause serious personal injuries including possibility of death.
CAUTION
Denotes an instruction which, if not followed, may severely damage the unit and/or its components.
NOTE: Indicates supplementary information needed to fully complete an instruction.
We welcome any suggestions you may have concerning this manual and/or the unit, and we would appreciate hearing your comments
on ways to better serve you. Please contact us by phone at 1-800-567-3855.
ABOUT THESE UNITS
LIMITATION
For residential (domestic) installation only. Installation work and electrical wiring must be done by a qualified person(s) in accordance with
all applicable codes and standards, including fire-rated construction codes and standards.
!
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSON(S) OBSERVE THE FOLLOWING:
1. Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer at the address or
telephone number listed in the warranty.
2. Before servicing or cleaning this unit, disconnect power cord from electrical outlet.
3. This unit is not designed to provide combustion and/or dilution air for fuel-burning appliances.
4. When cutting or drilling into wall or ceiling, do not damage electrical wiring and other hidden utilities.
5. Do not use this unit with any solid-state speed control device other than following main wall controls: Altitude, Deco-Touch,
Lite-Touch Constructo, Simple-Touch Constructo or Constructo, and no other optional wall controls than 60-minute crank timer and/or
20/40/60-minute push-button timer and/or Dehumidistat.
6. This unit must be grounded. The power supply cord has a 3-prong grounding plug for your personal safety. It must be plugged into a
mating 3-prong grounding receptacle, grounded in accordance with the national electrical code and local codes and ordinances. Do
not remove the ground prong. Do not use an extension cord.
7. Do not install in a cooking area or connect directly to any appliances.
8. Do not use to exhaust hazardous or explosive materials and vapors.
9. When performing installation, servicing or cleaning these units, it is recommended to wear safety glasses and gloves.
10. Due to the weight of the unit, two installers are recommended to perform installation.
11. When applicable local regulations comprise more restrictive installation and/or certification requirements, the aforementioned
requirements prevail on those of this document and the installer agrees to conform to these at his own expenses.
CAUTION
1. To avoid prematurate clogged filters, turn OFF the unit during construction or renovation.
2. Please read specification label on product for further information and requirements.
3. Be sure to duct air outside – Do not intake/exhaust air into spaces within walls or ceiling or into attics, crawl spaces, or garage.
4. Intended for residential installation only in accordance with the requirements of NFPA 90B (for a unit installed in U.S.A.) or Part 9 of
the National Building Code of Canada (for a unit installed in Canada).
5. Do not run any air ducts directly above or closer than 2 ft (0.61 m) to any furnace or its supply plenum, boiler, or other heat producing
appliance. If a duct has to be connected to the furnace return plenum, it must be connected not closer than 9’10” (3 m) from this plenum
connection to the furnace.
6. The ductwork is intended to be installed in compliance with all local and national codes that are applicable.
7. When leaving the house for a long period of time (more than two weeks), a responsible person should regularly check if the unit
operates adequately.
8. If the ductwork passes through an unconditioned space (e.g.: attic), the unit must operate continuously except when performing
maintenance and/or repair. Also, the ambient temperature of the house should never drop below 18°C (65°F).
2
Page 3
TABLE OF CONTENTS
1. TECHNICAL DATA ....................................................................................................................................... 4
8. SERVICE PARTS ........................................................................................................................................17
NOTE: Installation may vary according to the model number and the position (normal or reverse) in wich the unit is installed.
There are three common installation methods.
2.1 FULLYDUCTEDSYSTEM
(Primarily for homes
with radiant hot water
or electric baseboard
heating. See illustration
at right.)
Moist, stale air is
exhausted from the
high humidity areas
in the home, such as
bathrooms, kitchen and
laundry room.
Fresh air is supplied to
VH0084
bedrooms and principal living areas.
If required, bathroom fans and a range hood may be used to better
exhaust stale air.
Homes with more than one level require at least one exhaust
register at the highest level.
See 3.5.1
for details
2.2 EXHAUSTDUCTEDSYSTEM (SOURCEPOINTVENTILATION)
(For homes with
forced air heating. See
illustration at right.)
Moist, stale air is
exhausted from the
high humidity areas
in the home, such as
bathrooms, kitchen and
laundry room. Fresh air
is supplied to the cold
air return or the supply
duct of the furnace. If
required, bathroom fans and a range hood may be used to better
exhaust stale air.
Homes with more than one level require at least one exhaust
register at the highest level.
NOTE: For this type of installation, it is not essential that the furnace
blower runs when the unit is in operation, but we recommend it.
2.3 SIMPLIFIED (VOLUMEVENTILATION)
(For homes with forced air heating. See illustration at right.)
Fresh air and exhaust air flow through the furnace ducts, which simplifies the installation.
The use of bathroom fans and a range hood is suggested to exhaust stale air.
NOTE: For this type of installation, the furnace blower must be running when the unit is in
operation.
3. INSTALLATION
VH0085
VH0086
See 3.5.2
for details
See 3.5.3
for details
!
WARNING
When applicable local regulations comprise more restrictive installation and/or certification requirements, the
aforementioned requirements prevail on those of this document and the installer agrees to conform to these at
his own expenses.
!
WARNING
When performing installation, servicing or cleaning the unit, it is recommended to wear safety glasses and gloves
3.1 INSPECTTHECONTENTOFTHEBOX
• Inspect the exterior of the unit for shipping damage. Ensure that there is no damage to the door, door latches, door hinges, dampers,
duct collars, cabinet, etc.
• Inspect the interior of the unit for damage. Ensure that the fan motor assembly, recovery module, insulation, dampers are all intact.
• If the unit was damaged during shipping, contact your local distributor. (Claim must be made within 24 hours after delivery.)
WING NUT
SHIPPING BRACKET
NOTE: Prior to install the unit, remove its shipping bracket by unscrewing its wing nut and loosing
its both retaining screws.
RETAINING SCREWS
VD0283
5
Page 6
3. INSTALLATION (CONT’D)
3.2 LOCATINGANDMOUNTINGTHEUNIT
NOTE: Please note that these units can be installed in either the normal or reverse (upside down) position. See below for special
instructions about reverse position.
Choose an appropriate location for the unit:
• Within an area of the house where the ambient temperature is kept between 10°C (50°F) and 40°C (104°F)
• Away from living areas (dining room, living room, bedroom), if possible
• So as to provide easy access to the interior cabinet for every three months maintenance, and to the control
panel on the side of the unit
• Close to an exterior wall, so as to limit the length of the insulated flexible duct to and from the unit
• Away from hot chimneys, electrical panel and other fire hazards
• Allow for a power source (standard outlet)
Hang the unit with the 4 chains and springs provided (see illustration at right).
CAUTION
If the unit is installed upside down, the thermal wheel must have its motor on top. Follow procedure below.
VD0037
VD0279
Unplug and slide the thermal wheel out of the unit.
Remove both thermal wheel side bars. Reinstall upside down both Turn upside down the thermal wheel in
thermal wheel side bars. order to place the motor on top. Slide
back the thermal wheel in the unit, with
motor at the back of the unit and
connect back its harness.
VD0292
VD0361
VD0363
Disengage thermal wheel harness Attach the harness to prevent possible
from its channel. interference with thermal wheel operation.
VD0362
VD0291
6
Page 7
3. INSTALLATION (CONT’D)
3.3 PLANNINGOFTHEDUCTWORK
a) Follow the instructions in Section 3.4 below to determine the appropriate duct diameters for your system.
b) Keep it simple. Plan for a minimum number of bends and joints. Keep the length of insulated duct to a minimum.
c) Do not use wall cavities as ducts. Do not use branch lines smaller than 4” Ø (102 mm Ø).
d) Do not ventilate crawl spaces or cold rooms. Do not attempt to recover the exhaust air from a dryer or a range hood. This would cause
clogging of the recovery module. Use sheet metal for the kitchen exhaust duct.
e) Be sure to plan for at least one exhaust register on the highest lived-in level of the house if it has 2 floors or more.
3.4 CALCULATINGTHEDUCTSIZE
Use the table below to ensure that the ducts you intend to install will be carrying air flows at or under the recommended values.
Avoid installing ducts that will have to carry air flows near the maximum values and never install a duct if its air flow exceeds
the maximum value.
NOTE: Examples 3.4.1 and 3.4.2 use imperial measures. The same calculation applies to metric measures.
RECOMMENDED AIR FLOWMAXIMUM AIR FLOW
3.4.1 EXAMPLEOFCALCULATION
PROBLEM: My installation requires two exhaust registers (one for the kitchen, one for the bathroom).
I will connect these registers to a main duct which will connect to the unit (high speed performance
value of 140 cfm). What size of duct should I use for the main exhaust duct and for both end branches
leading to the registers? (See illustration at right.)
SOLUTION: Simplified method. (For a more detailed method of calculating duct size refer to the ASHRAE
or HRAI HANDBOOK).
Main duct: Table above indicates a 6” Ø duct: Recommended air flow: 120 cfm; maximum air flow:
180 cfm. The high speed air flow of 140 cfm is close enough to the recommended value (120) and
far away enough from the maximum value (180). Therefore a 6” Ø duct or larger is an appropriate
choice for the main exhaust duct.
End branches: Each end branch will have to transport an air flow of 70 cfm (140 divided by 2). Table
above indicates a 5” Ø duct: Recommended air flow: 75 cfm; maximum air flow: 110 cfm. The high
speed air flow of 70 cfm is close enough to the recommended value (75) and far away enough from the maximum value (110). Therefore
a 5” Ø duct or larger is an appropriate choice for both end branches.
NOTE: A 4” Ø duct would have been too small because the maximum acceptable value for a 4” Ø duct is 60 cfm.
• Install registers in areas where contaminants are produced: Kitchen, bathrooms, laundry room, etc.
• Install registers 6" to 12" (152 mm to 305 mm) from the ceiling on an interior wall OR install them in the ceiling.
• Install the kitchen register at least 4 feet (1.2 m) from the range.
• If possible, measure the velocity of the air flowing through the registers. If the velocity is higher than 400 ft/min. (122 m/min), then
the register type is too small. Replace with a larger one.
FRESHAIRDISTRIBUTIONDUCTWORK:
• Install registers in bedrooms, dining room, living room and basement.
• Install registers either in the ceiling or high on the walls with air flow directed towards the ceiling.
(The cooler air will then cross the upper part of the room, and mix with room air before descending to occupant level.)
• If a register must be floor installed, direct the air flow up the wall.
Same as for Fully Ducted System, described on point 3.5.1 above)
FRESHAIRDISTRIBUTION:
!
WARNING
When performing duct connection to the furnace, installation must be done in accordance with all applicable
codes and standards. Please refer to your local building code.
CAUTION
When performing duct connection to the furnace supply duct, this duct must be sized to support the additional
airflow produced by the ERV. Also, use a metal duct. It is recommended that the ERV is running when the furnace
is in operation in order to prevent backdrafting inside ERV.
There are two methods for connecting the unit to the furnace:
M
ETHOD 1: SUPPLYSIDECONNECTION
• Cut an opening into the furnace supply duct at least 18 inches (0.5 m) from the
furnace.
• Connect this opening to the fresh air distribution port of the ERV (use metal duct,
see illustration at right).
• Make sure that the ERV duct forms an elbow inside the furnace ductwork.
• If desired, interlock (synchronize) the furnace blower operation with the ERV
operation (see Section 5).
METHOD 2: RETURNSIDECONNECTION
• Cut an opening into the furnace return duct not less than 10 feet (3.1 m) from the
furnace (A+B).
• Connect this opening to the fresh air distribution port of the ERV (see illustration at
right).
NOTE: For Method 2, it is not essential that the furnace blower runs when the unit
is in operation, but we recommend it. If desired, synchronize the furnace
blower operation with the ERV operation (see Section 5).
When performing duct connection to the furnace, installation must be done in accordance with all applicable
codes and standards. Please refer to your local building code.
CAUTION
When performing duct connection to the furnace ducts (Method 1), these ducts must be sized to support the
additional airflow produced by the ERV. Also, the supply duct must be a metal duct. It is recommended that the
ERV is running when the furnace is in operation in order to prevent backdrafting inside ERV.
There are two methods (illustrated below) for connecting the unit to the furnace ducts:
M
ETHOD 1: RETURN-SUPPLY METHOD 2: RETURN-RETURN
METALDUCT
VD0171
A
A+B= NOTLESS
THAN 10’ (3.1 M)
MINIMUM
18’’ (0.5 M)
B
VD0111
A
MINIMUM
3’ (0.9 M)
B
A+B= NOTLESS
THAN 10’ (3.1 M)
STALEAIRINTAKE:
• Cut an opening into the furnace return duct not less than 10 feet (3.1 m) from the furnace.
• Connect this opening to the stale air intake port of the ERV (as shown above).
FRESHAIRDISTRIBUTION:
Same instructions as for Method 1 or Method 2 (Section 3.5.2, page 8).
CAUTION
If using Method 2, make sure the furnace blower operation is synchronized with the unit operation! See Section 5.
For Method 2 (Return-Return), make sure there is a distance of at least 3 feet (0.9 m) between the 2 connections to the furnace
duct.
NOTE: For Method 1, it is not essential to synchronize the furnace blower operation with the ERV operation, but we recommend it.
9
Page 10
3. INSTALLATION (CONT’D)
3.6 CONNECTINGTHEDUCTSTOTHEUNIT
CAUTION
If ducts have to go through an unconditioned space (e.g.: attic), always use insulated ducts.
INSULATEDFLEXIBLEDUCTS
Use the following procedure for connecting the insulated flexible duct to the ports on the unit (exhaust to outside and fresh air from
outside).
Pull back the insulation to expose the flexible duct and place it over inner port ring.
Install good quality aluminum duct tape on flexible duct to prevent potential water leakage from duct.
Attach the flexible duct to the port using tie wrap.
Pull the insulation over the joint and tuck it between the inner and outer rings of the double collar.
Pull down the vapor barrier (shaded part in illustrations below) over the outer ring to cover it completely. Fasten in place the vapor
barrier using the port strap (included in unit parts bag). To do so, insert one collar pin through vapor barrier and first strap hole,
then insert the other collar pin through vapor barrier and center strap hole and close the loop by inserting the first collar pin in the
last strap hole.
CAUTION
Make sure the vapor barrier on the insulated ducts does not tear during installation to avoid condensation within
the ducts.
12345
VJ0091
RIGIDDUCTS
To prevent potential water leakage from ducts, use good quality aluminum duct tape to connect the rigid ducts to the ports.
CAUTION
Do not use screws to connect rigid ducts to the ports.
Make sure that both balancing dampers are left in a fully open
position before connecting the ducts to these ports (Fresh air to building port and Exhaust air from building port as shown in
illustration at right).
COLLARPIN
COLLARPIN
10
VJ0088
Page 11
3. INSTALLATION (CONT’D)
3.7 INSTALLINGTHEEXTERIORHOODS
Choose an appropriate location for installing the exterior
hoods:
• At a minimum distance of 6 feet (1.8 m) between the
hoods to avoid cross-contamination
• At a minimum distance of 18 inches (457 mm) from the
ground
!
WARNING
Make sure the intake hood is at least 6 feet (1.8 m)
away from any of the following:
• Dryer exhaust, high efficiency furnace vent,
central vacuum vent
• Gas meter exhaust, gas barbecue-grill
• Any exhaust from a combustion source
• Garbage bin and any other source of contamination
Refer to illustration at right for connecting the insulated duct
to the hoods. An “Anti-Gust Intake Hood” should be installed
in regions where a lot of snow is expected to fall.
EXHAUST
H
OOD
18”
(457 MM)
6’
(1.8 M)
CAULKING
(152
INTAKE
HOOD
18”
(457 MM)
TAPEANDDUCTTIE
6” ø
MM)
OPTIONAL
DUCT
LOCATION
6’
(1.8 M)
18”
(457 MM)
VD0028
4. CONTROLS
4.1 INTEGRATEDCONTROL
The units are equipped with an integrated control, located on the electrical compartment. Use the push
button (1) to control the unit. The LED (2) will then show on which mode the unit is in.
NOTES: 1. The integrated control must be turned OFF to use an optional main control.
2. If an optional auxiliary control is used, if activated, this auxiliary control will override the
optional main control.
Refer to table below to learn how to operate the unit using its integrated control.
PRESSONPUSH-BUTTONLED COLORRESULTS
ONCEAMBERUNITISON LOW SPEED
TWICEGREENUNITISON HIGH SPEED
THREE TIMESNO LIGHTUNITIS OFF
VD0278
2
1
If a problem occurs during the unit operation, its integrated control LED (2) will blink. The color of the blinking light depends on the
type of error detected. Refer toSection 11 Troubleshootingon pages 19 and 20 for further details.
11
Page 12
4. CONTROLS (CONT’D)
4.1 INTEGRATEDCONTROL (CONT’D)
4.1.1 BOOTSEQUENCE
The unit boot sequence is similar to a personnal computer boot sequence. Each time the unit is plugged after being unplugged, or
after a power failure, the unit will perform a 30-second booting sequence before starting to operate. During the booting sequence,
the integrated control LED will light GREEN (unit set in normal defrost) or AMBER (unit set in extended defrost) for 5 seconds, and
then will shut off for 2 seconds. After that, the LED will light RED for the rest of the booting sequence. During this RED light phase,
the unit is checking and resetting the motorized damper position. Once the motorized damper position completely set, the RED
light turns off and the booting sequence is done.
NOTE: No command will be taken until the unit is fully booted.
4.1.2 SETTINGEXTENDEDDEFROST
The unit is factory set to normal defrost. In cold region, it may be necessary to setup extended defrost. During
the first 5 seconds of booting sequence, while the integrated control LED is GREEN, press on push button until
the LED turns AMBER (about 3 seconds).
VD0281
4.2 ELECTRICALCONNECTIONTOOPTIONALWALLCONTROL
For more convenience, this unit can also be controlled using an optional main wall control.
!
WARNING
Always disconnect the unit before making any connections. Failure in disconnecting power could result in electric
shock or damage to the wall control or electronic module inside the unit.
CAUTION
Never install more than one optional main wall control per unit. Make sure that the wires do not short-circuit
between themselves or by touching any other components on the wall control. Avoid poor wiring connections. To
reduce electrical interference (noise) potential, do not run wall control wiring next to control contactors or near
light dimming circuits, electrical motors, dwelling/building power or lighting wiring, or power distribution panel.
B
A
Use the terminal connector included in the installation kit to perform the electrical
connection for main and optional wall controls. Check if all wires are correctly inserted
in their corresponding holes in the terminal block. (A wire is correctly inserted when its
orange receptacle is lower than another one without wire. On picture at right, wire A
is correctly inserted, but not wire B.)
activated and then, the Dehumidistat
is being activated, this one will
override the auxiliary wall control
commands.
NO C NC I OC OL Y R G B
VE0295A
NO C NC I OC OL Y R G B
VE0102
DEHUMIDISTAT
60-MINUTE
CRANK TIMER
C
°
5
F
°
41
E
OFF
0
1
/
9
8
N
O
Z
T
R
--5°C
O
F
23°F
M
O
C
-20°C
-4°F
MIN MAX
CONSTRUCTO
X
X
X
X
X
#
PUSH-BUTTON TIMERS
13
Page 14
5. ELECTRICAL CONNECTION TO THE FURNACE
!
WARNING
Never connect a 120-volt AC circuit to the terminals of the furnace interlock (standard wiring). Only use the low
voltage class 2 circuit of the furnace blower control.
FORAFURNACECONNECTEDTOACOOLINGSYSTE M:
On some older thermostats, energizing the “R” and “G” terminals at the furnace has the effect of energizing “Y” at the thermostat and
thereby turning on the cooling system. If you identify this type of thermostat, you must use the ALTERNATEFURNACEINTERLOCKWIRING.
• Risk of electric shocks. Before performing any maintenance or servicing, always disconnect the unit from its power source.
• This product is equipped with an overload protection (fuse). A blown fuse indicates an overload or a short-circuit situation.
If the fuse blows, unplug the product and check the polarity and voltage output from the outlet. Replace the fuse as per the
servicing instructions (refer to wiring diagram for proper fuse rating) and verify the product. If the replaced fuse blows, it may
be a short-circuit and the product must be discarded or returned to an authorized service center for examination and/or repair.
120 V,
60 Hz
LOGIC DIAGRAM
120 V, 60 Hz
NOTES
be replaced, use the same equivalent wire.
UL listed/CSA Certified line fuse (3A, 3AG Type).
1. For continued fire protection. Use specified
2. If any of the original wire, as supplied, must
3. Field wiring must comply with applicable
WIRING DIAGRAM
COLOR CODE
Critical characteristic.
J10-1
J5-2
J4-2
Neutral
MED
COM
LOW
HI
Fan
Thermal wheel
4
3
2
1
nc
A1
J5-1
J5-3
K2
321
JU1
F1
Line
J10-2
J9-1
J9-2
HI
J9-3
LOW
DAMPER
A2
J3
12
codes, ordinances and regulations.
4. Remote controls (class 2 circuit) available,
see instruction manual.
OORANGE
RRED
WWHITE
YYELLOW
BKBLACK
BLBLUE
BNBROWN
GYGRAY
BK
5. Furnace fan circuit must be class 2 circuit only.
M3
ncno connection
GN GREEN
motor
nc
nc
J4-1
J7-2
J7-1
K1
J9-4
Defrost
temperature sensor
ELECTRONIC ASSEMBLY
J1
1234512
J2
S1
BK
Door interlock switch
(magnetically actuated
T1
Damper motor
nc
J4-3
K3
R1
t˚
reed switch)
24 V
class 2
120 V
BK
2211
nc
nc
J6-2
J6-1
Field wiring
remote control
(see notes 3 & 4)
WW
BN
Y
9.5 V
class 2
W
W
Fan
motor capacitor
YRG
B
BN
12345
Y
BK
BK
BK
M1
Thermal wheel
15
987654321
10
J11
HM
J8
12312
J5
W
W
BK
3
2211
4
3
4
ncnc
BK
W
R
A2
J2-4
J2-5
J12-5
J12-4
Override
switch
J13
ICP
J12
12
213
JU1
ncncnc
GN
Damper motor
J3-2
J3-1
J2-3
J2-2
J2-1
J12-2
J12-1
J12-3
K4
J8-1
J8-2
J8-4
24 V
class 2
120 V
notes 3 & 4)
(optional; see
J14
12345
12
1234
J9
See note 1
12123
J7
J6
nc
BK
BK
Furnace
blower
interlock
Door interlock switch
J14-3
J14-1
K5
J11-2
J11-1
K2K4K5
J8-5
9.5 V
class 2
J14-1 : NO
J14-2 : COM
J14-3 : nc
(optional; see notes 3, 5)
Furnace blower interlock
A1
ASSEMBLY
ELECTRONIC
W
BK
J10
F1
J4
nc
nc
3
2211
3
nc
BK
C1
Motor
BN
capacitor
W1
120 V, 60 Hz
GY
ncnc
6
6
(optional; see
notes 3, 5)
Override
switch
(optional; see
notes 3, 4)
Field wiring
remote
control (see
notes 3, 4)
J14-2
J14-4
J14-5
J14-6
J14-7
J14-8
J14-9
J14-10
K1
K3
CPU
Line voltage factory wiring
Class 2 low voltage factory wiring
Class 2 low voltage field wiring
R
O
GN
GN
BN
5
4
5
4
BN
BN
GND
nc
3
2211
3
O
R
GY
GN
BL
LO
COM
HI
MED
M2
Fan
motor
VE0320A
Page 16
7. BALANCING THE UNIT
7.1 WHATYO UNEEDTOBALANCETHEUNIT
• A magnehelic gauge capable of measuring 0" to 0.5" of water
(0 to 125 Pa) and 2 plastic tubes.
• The balancing chart of the unit.
7.2 PRELIMINARYSTAGESTOBALANCETHEUNIT
• Seal all the unit ductwork with tape. Close all windows and doors.
• Turn off all exhaust devices such as range hood, dryer and bathroom fans.
• Make sure the integrated balancing dampers are fully open.
• Make sure all filters are clean (if it is not the first time the unit is balanced).
VP0009
VD0280
7.3 BALANCINGPROCEDURE
1. Set the unit to high speed.
Make sure that the furnace/air handler blower is ON if the installation is in any way connected to the cold air return ductwork. If not,
leave furnace/air handler blower OFF. If the outside temperature is below 0°C/32°F, make sure the unit is not running in defrost while
balancing. (By waiting 10 minutes after plugging the unit in, you are assured that the unit is not in a defrost cycle.)
2. Place the magnehelic gauge on a level surface and adjust it to zero.
3. Connect tubing from gauge to EXHAUST air flow pressure taps (see diagram
at right). Be sure to connect the tubes to their appropriate high/low fittings. If the
gauge drops below zero, reverse the tubing connections.
NOTE: It is suggested to start with the exhaust air flow reading because the
exhaust has typically more restriction than the fresh air, especially in
cases of fully ducted installations or source point ventilation.
Place the magnehelic gauge upright and level. Record equivalent AIR FLOW of
the reading according to the balancing chart.
4. Move tubing to FRESH air flow pressure taps (see diagram). Adjust the fresh
air balancing damper until the FRESH air flow is approximately the same as
the EXHAUST air flow. If FRESH air flow is less than EXHAUST air flow, then
go back and adjust the exhaust balancing damper to equal the FRESH air flow.
5. Secure both dampers in place with a fastening screw.
6. Write the required air flow information on a label and stick it near the unit for
future reference (date, maximum speed air flows, your name, phone number
and business address).
VP0023
7. Install 4 pressure taps plugs (included in parts bag).
NOTES: 1. Use conversion chart provided with the unit to convert magnehelic gauge readings to equivalent cfm values.
2. The unit is considered balanced even if there is a difference of ±10 cfm (or ± 5 l/s or 17 m³/h) between both air flows.
In order to ensure your ventilation unit remains in good working condition, you must use Venmar Ventilation Inc. genuine replacement parts only. The
Venmar Ventilation Inc. genuine replacement parts are specially designed for each unit and are manufactured to comply with all the applicable certification
standards and maintain a high standard of safety. Any third party replacement part used may cause serious damage and drastically reduce the performance
level of your unit, which will result in premature failing. Also, Venmar Ventilation Inc. recommends to contact a certified service depot for all replacement
parts and repairs.
17
Page 18
9. OVERALL VERIFICATION
9.1 OPTIONALMAINCONTROLS
This procedure allows the installer to verify that all modes of operation are fully functional.
During the verification of a main control, make sure that all optional remote controls are inactive.
ALTITUDE
At its very start-up, the Altitude wall control will perform a booting sequence before being ready to operate.
The booting sequence is done when the hour display is flashing.
Refer to the installation sheet included with the Altitude wall control for more details in programming and
setting preferences.
DECO-TOUCH, LITE-TOUCH, SIMPLE-TOUCH, CONSTRUCTO
Refer to the installation sheet included with
the wall control.
MAX
MIN
INTERMITTENT
L-T
MAX
MIN
RECIRCULATION
S-T
VC0101
MODE
PREF
X
X
X
X
X
#
0
1
/
9
8
C
°
5
F
°
41
E
N
O
Z
T
R
--5°C
O
F
23°F
M
O
C
-20°C
-4°F
SET
SMART
OFF
MIN MAX
VC0117
VC0124
VC0145
VC0086
9.2 OPTIONALAUXILIARYCONTROLS
First, turn OFF the main control device before checking the remote optional controls.
20/40/60-MINUTEPUSH-BUTTONTIMER
Activate the push-button. Within 2 seconds, push once for 20 minutes, twice for 40 minutes or three times for a
60-minute activation.
Results expected:
1. Motor speed: High for 20, 40 or 60 minutes.
2. Indicator light goes “ON” and flashes every 5 seconds (once to indicate a 20-minute operation, twice for a
40-minute, and three times for a 60-minute operation).
NOTE: To stop activation, push one more time.
60-MINUTECRANKTIMER
DEHUMIDISTAT
CONSTRUCTO
VC0143
Activate the timer.
Result expected:
Motor speed: High for up to 60 minutes.
VC0017
OFF
Turn
40
MINUTES
Past
10
20
30
HOLD
60
50
Turn dial to the maximum
clockwise position (20%).
Result expected:
Motor speed changes to high.
VC0009
18
Page 19
10. MAINTENANCE / INSTRUCTIONS FOR USER
BOTHDURING
8 SEC.
VQ0048A
!
WARNING
Risk of electric shocks. Before performing any maintenance or servicing, always disconnect the unit from its
power source.
• Review with the user the steps required for the regular maintenance of her/his ventilation system. These steps are described in detail
in the user manual.
• Warn the user of the necessity to rebalance the system following a major house renovation or following the installation of any extra
registers.
• Make sure the user understands how to use the main control as described in the user manual.
CAUTION
Do not oil the motor. It is already permanently lubricated.
11. TROUBLESHOOTING
If the integrated control LED of the unit is flashing, this means the unit sensors detected a problem. See the list below to know where on
the unit the problem occurs.
LED flashes GREEN (double blink) • Thermistor error (unit is runnig) Replace the thermistor kit
LED flashes AMBER • Damper error (unit is OFF) Go to point 10
!
WARNING
A few diagnosis procedures may require the unit to be in operation while proceeding. Open the unit door and
bypass its magnetic switch by putting the door white magnet on it. Be careful with moving and/or live parts.
PROBLEMSPOSSIBLECAUSESYOUSHOULDTRYTHIS
1. The error code E1 is
displayed on Altitude or
Deco-Touch wall control
screen.
2. There is no outside
temperature displayed
on Altitude wall control
screen __.
3. Altitude or Deco-Touch
wall control screen
alternates between
normal display and E3 or
E4 appears on screen.
4. On Altitude wall control,
there is an important
difference between
temperature displayed
and real temperature.
5. Unit does not work
(no LED is lit on the
integrated control).
• The wires may be in reverse position.
• The wires may be broken.
• The wires may have a bad connection.
• The unit is not compatible with
Altitude wall control (Constructo).
• Unit is on error and integrated control
LED flashes (GREEN or AMBER).
• The unit thermistor is defective
(integrated control LED flashes
GREEN).
• The Altitude or Deco-Touch wall
control needs to be reset.
• The Altitude or Deco-Touch wall
control is defective.
• Exterior air intake port is blocked.
• The unit thermistor is defective
(integrated control LED flashes
GREEN).
• The unit damper has been blocked
or broken (integrated control LED
flashes AMBER and unit is OFF).
• Motor won’t turn.
• The transformer may be defective.
• The circuit board may be defective.
• The unit is unplugged.
• The unit door is opened.
• A fuse is blown.
• Wrong control connections.
• Ensure that the color coded wires have been connected to their appropriate
places.
• Inspect every wire and replace any that are damaged.
• Ensure the wires are correctly connected.
• Refer to unit spec. sheet for control compatibility.
NOTE: At its very start-up or after a power failure, it takes some minutes before
the outside temperature appears on screen. The delay duration depends
on which operation mode the wall control is set. The shortest delay is
obtained when the wall control is set on MIN or MAX in VENT Mode.
• Check if unit is operating.
• Replace the unit thermistor.
• Reset the Altitude or Deco-Touch wall
control by pressing simultaneously
on both keys for 8 second (as shown
at right). Then, unplug the unit for
30 seconds. Plug the unit back.
• If the problem is not solved, replace the Altitude or Deco-Touch wall control.
• Clean the exterior air intake port.
• Replace the unit thermistor.
• Check for the proper operation of the unit damper; replace if necessary.
• Confirm that the motor is running, if not refer to point 9.
• Check for 24 VAC on J8-1 and J8-2.
• Unplug the unit. Disconnect the main control
and the optional(s) control(s) (if need be).
Jump G and B terminals. Plug the unit back
and wait about 10 seconds. If the motor runs
on high speed and the damper opens, the
circuit board is not defective.
• Plug the unit.
• Close unit door.
• Inspect fuse on circuit board (refer to wiring diagram F1 on page 15).
• Try the integrated control (see Section 4.1 on pages 11 and 12).
ALTITUDE
NO C NC I OC OL Y R G B
VE0097
VQ0062
DECO-TOUCH
19
Page 20
11. TROUBLESHOOTING (CONT’D)
PROBLEMSPOSSIBLECAUSESYOUSHOULDTRYTHIS
6. The damper actuator
does not work or rotates
continuously.
7. The wall control does
not work OR its indicator
flashes.
8. The Dehumidistat does
not work OR the pushbutton timer does not
work OR its indicator light
does not stay on.
9. The motor does not work. • The circuit board may be defective.
10. The defrost cycle does
not work (the fresh air
duct is frozen OR the
fresh air distributed is
very cold).
11. The integrated control
push button does not
work.
• The damper actuator or the integrated
damper port mechanism may be
defective (integrated control LED
flashes AMBER and unit is OFF).
• The circuit board or the transformer
may be defective.(integrated control
LED flashes AMBER and unit is OFF)
• The wires may be in reverse position.
• The wires may be broken.
• The wire in the wall OR the wall
control may be defective.
• The wires may be in reverse position.
• The Dehumidistat or push button may
be defective.
• The motor may be defective.
• The motor capacitor may be defective.
• The motor is unplugged from inside
the unit.
• The motor is unplugged from the
electronic board (J4).
• There is a problem with the door
magnet switch.
• JU-1 jumper is missing or in wrong
position.
• Ice deposits may be hindering the
damper operation.
• The damper rod or the port damper
itself may be broken.
• The damper actuator or circuit board
may be defective.
• The 30-second boot sequence is not
completed.
• The circuit board may be defective.
• The transformer may be defective.
• Unplug the unit. Disconnect the main control and the optional controls(s) (if
need be). Wait 10 seconds and plug the unit back. Check if the damper opens.
If not, use a mulltimeter and check for 24 VAC on J12-1 and J12-2 (in electrical
compartment). If there is 24 VAC, replace the entire port assembly.
NOTE: It is normal to experience a small delay (7-8 seconds) before detecting
• If there is no 24 VAC, check for 24 VAC between J8-1 and J8-2. If there is 24 VAC
replace the circuit board, and if there is no 24 VAC, change the transformer.
• Ensure that the color coded wires have been connected to their appropriate
places.
• Inspect every wire and replace any that are damaged.
• Remove the wall control and test it right beside the unit using another shorter
wire. If the wall control works there, change the wire. If it does not, change the
wall control.
• Ensure that the color coded wires have been connected to their appropriate
places.
• Jump the OL and OC terminals. If the
unit switches to high speed, remove the
Dehumidistat or push button and test it right
beside the unit using another shorter wire. If
it works here, change the wire. If it doesn’t,
change the Dehumidistat or the push button.
• Press on the integrated control push button until the unit turns on low speed
(the LED will light AMBER). Using a multimeter, check the voltage on J9-4 and
J9-3. Refer to Section 6 Wiring Diagram. The reading must be 120 VAC Then
set the unit on high speed by pressing on the integrated control push button one
more time (the LED will light GREEN). Using a multimeter, check the voltage
on J9-4 and J9-2. The reading must be 120 VAC Check also between J4-2 and
J4-1, the reading must be 120 VAC Refer to Section 6 Wiring Diagram. Check if
the fuse F1 is intact. If all the readings correspond to the right voltage values,
the circuit board is not defective. If one or both readings are different, change
the circuit board.
• Using a multimeter, check for 120 VAC for the following speeds: High Speed:
between GREY and ORANGE wires; Low/Medium Speed: between GREY
and RED/BLUE wires. Refer to Section 6 Wiring Diagram.
• Unplug the unit. Check for continuity between Pin 5 on the 6-pin connector
(brown leads) and Pin 3 of the capacitor connector. Also check for continuity
between Pin 4 on the 6-pin connector (brown leads) and Pin 1 of the capacitor
connector. Refer to Section 6 Wiring Diagram.
• Open the door and ensure that the wire going to the motor is connected.
• Check J4 motor connection on circuit board.
• Door magnet switch is missing or not in its place (see item no. 11 on page 17).
Ensure JU-1 jumper is set on “M” speed (refer to Section 6 Wiring Diagram).
•
• Remove the ice.
• Inspect these parts and replace if necessary.
• See point 6.
• See Section 4.1.1 Boot Sequence (page 12).
• Check voltage going to circuit board J8-1 and J8-2.
• Check for 24 VAC on J8-1 and J8-2.
the 24 VAC signal at starting-up. This signal will stay during 17-18
seconds before disappearing.
NO C NC I OC OL Y R G B
VE0098
20
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