Velleman CAMTVI10 User Manual

Page 1
CAMTVI10
MULTI PROTOCOL CAMERA – HD-TVI / CVI / AHD / ANALOGUE
– OUTDOOR – DOME PTZ – ZOOM x18 – 1080P
Page 2
CAMTVI10
V. 02 – 18/07/2016 2 ©Velleman nv
Page 3
CAMTVI10
V. 02 – 18/07/2016 3 ©Velleman nv
USER MANUAL
1. Introduction
To all residents of the European Union Important environmental information about this product
This symbol on the device or the package indicates that disposal of the device after its lifecycle could harm the environment. Do not dispose of the unit (or batteries) as unsorted municipal waste; it should be taken to a specialized company for recycling. This device should be returned to your distributor or to a local recycling service. Respect the local environmental rules.
If in doubt, contact your local waste disposal authorities.
Thank you for choosing Velleman®! Please read the manual thoroughly before bringing this device into service. If the device was damaged in transit, do not install or use it and contact your dealer.
2. Safety Instructions
Keep the device away from children and unauthorised users.
Risk of electric shock when opening the cover.
DO NOT disassemble or open the cover. There are no user-serviceable parts inside the
device. Refer to an authorized dealer for service and/or spare parts.
3. General Guidelines
Refer to the Velleman® Service and Quality Warranty on the last pages of this manual.
Familiarise yourself with the functions of the device before actually using it. All modifications of the device are forbidden for safety reasons. Damage caused by user modifications
to the device is not covered by the warranty.
Only use the device for its intended purpose. Using the device in an unauthorised way will void the
warranty.
Damage caused by disregard of certain guidelines in this manual is not covered by the warranty and
the dealer will not accept responsibility for any ensuing defects or problems.
Keep this device away from extreme heat. Protect this device from shocks and abuse. Avoid brute force when operating the device. DO NOT use this product to violate privacy laws or perform other illegal activities.
4. Features
weatherproof B/W night vision (IR LEDs) 1080P video signal vandal-proof housing 18 x optical zoom lens
Page 4
CAMTVI10
V. 02 – 18/07/2016 4 ©Velleman nv
5. Installation
General Installation Guidelines
Before proceeding to installing, make sure the mounting surface:
o is thick enough to securely install an expansion bolt o can bear at least 4 times the weight of the dome and mounting bracket.
Choose a location for the camera, keeping following guidelines in mind:
o do not install the camera in locations where extremely high or low temperatures or excessive
vibrations may occur.
o avoid mounting the camera near high electro-magnetic fields. o do not aim the camera at the sun or other extremely bright objects or reflections (e.g. metal
doors).
5.1 DIP Switch Settings
Before installing the camera, make sure that the protocol, baud rate and address code is fully consistent with the control system. Refer to the corresponding DIP switch settings below:
ID SW1 – Dome Address Setting
Set the camera’s address with DIP switch SW1. The binary code in the example above reads 00000101 and translates as address 5. Please refer to Appendix I – Address Code Mapping for detailed addresses.
FUN SW2 – Baud Rate Setting and RS-485 Bus Matching Resistance
DIP #
function
1-3
reserved
4-5
baud rate
6-7
reserved
8
resistance
Set the baud rate with DIP switches 4 and 5. Factory default is 2400 bps.
baud rate
9600 bps
4900 bps
2400 bps
1200 bps
Select the matching resistor with DIP switch 8. Set the switch to ON to connect the resistor.
Page 5
CAMTVI10
V. 02 – 18/07/2016 5 ©Velleman nv
5.2 Mounting
Wall Mounting
1. Use the mounting bracket to determine the position of the mounting holes. Drill the holes.
2. Fix the mounting bracket onto the wall (mounting accessories not included).
3. Proceed with the connection.
Corner Mounting
1. Use the corner bracket to determine the position of the mounting holes. Drill the holes.
2. Fix the corner bracket onto the corner (mounting accessories not included).
3. Fix the mounting bracket onto the corner bracket using the including mounting accessories.
4. Proceed with the connection.
Pole Mounting
1. Fix the pole bracket to the pole (diameter max. 130-152 mm) using stainless hose clamps with a
length of min. 15 cm.
2. Fix the mounting bracket onto the pole bracket using the including mounting accessories.
3. Proceed with the connection.
Ceiling Mounting
1. Use the ceiling bracket to determine the position of the mounting holes. Drill the holes.
2. Fix the ceiling base bracket to the ceiling (mounting accessories not included). If the dome is to be
used outdoors, apply a thin layer of silica gel between the base and the ceiling to make the connection waterproof.
3. Fix the ceiling bracket to the base using the including mounting accessories. If the dome is to be
used outdoors, apply a thin layer of silica gel between the ceiling bracket and the base to make the connection waterproof.
4. Proceed with the connection.
6. Connection
1
12 VDC power supply
2
network cable
3
RS-485 connection
Page 6
CAMTVI10
V. 02 – 18/07/2016 6 ©Velleman nv
7. Operation
7.1 Glossary
Alarm Linkage
This dome camera supports four switch alarm inputs, one switch output and one digital output. The camera starts running a preset action as soon as it detects an alarm signal.
Auto-Adaptive to Protocol and Module
This dome camera will automatically adapt to the available protocol.
3D Allocation
The user can move the image of an area to the centre.
Privacy Masking
In monitoring mode, a zone the user is not willing to display can be set as a privacy-protected area.
Pattern Scan
The scanning pattern can be saved into the memory. This camera has 4 path patterns. Each path can record 512 different instructions (during max. 15 minutes).
Zero Alignment
The zero point is that point to which the camera returns after operation.
Auto Flip
In manual scanning mode, when driving beyond the maximum tilt angle, the camera will automatically rotate 180° in horizontal direction to maintain scanning continuity.
Focus
The auto focus enables the camera to maintain a clear image. The camera will not automatically focus in following conditions:
The target is not in the centre of the screen. Attempting to view images that are far and near at the same time. The target emits a strong light, e.g. a neon lamp. The target is behind a windowpane covered with droplets or dust. The target is moving quickly. The target is too dark or faint.
Back Light Compensation (BLC)
If the background light is bright, the target in the picture may appear dark. The BLC enhances exposure of the target in the centre of the picture. The camera adjusts the iris according to the centre of the picture.
Iris Control
Default is automatic camera aperture. The camera senses changes in ambient light through moving and automatically adjusts the lens aperture to make the output image brightness stable.
Ratio Speed
Intelligent pan and tilt speed is variable and depends on the zoom factor. When zooming in, the speed will decrease; when zooming out, the speed will increase.
360° Scan
The camera continuously scans the scene at the set speed in horizontal direction, provided that the pitch angle remains the same. In scanning status, the operator can move the joystick to exit the scanning mode.
Preset
After the camera keeps an arbitrary PTZ location, it will automatically move to the defined position when the preset is called.
Guard Tour Scan
The camera scans according to a certain edited preset order.
Limited Points Scan
The camera scans at a certain speed between the set left and right points. The range between these two points is 20° to 340°.
Page 7
CAMTVI10
V. 02 – 18/07/2016 7 ©Velleman nv
Power-Off Memory
The camera will automatically return to the status before the power interruption.
Park Action
The camera will automatically run a specific preset mode if it is not operated in the set time.
Multilanguage OSD Menu
The available on-screen languages are: English, German, Italian, French and Spanish.
Temperature Control
The camera checks the inner temperature so to manage the inner temperature.
7.2 Basic Operation
Dome Control
Control the joystick up, down, left or right.
Zoom
Press the ZOOM- or ZOOM+ button to minify or magnify the picture.
Focus
Press the FOCUS- or FOCUS+ button to manually adjust the focus.
Iris
Press the IRIS- or IRIS+ button to decrease or increase the image’s brightness.
Preset Point
To set a preset point: press the PRESET button, then the number and finally ENTER. To call a preset point: press the CALL button, then the number and finally ENTER. To delete a preset point: press the CLEAR button, then the number and finally ENTER.
7.3 Special Preset Points
Following presets are predefined as special functions.
preset
function
preset
function
33
pan scan 180°
86
BLC on
34
reset
87
BLC off
35
run wiper
88
freeze on
36
stop wiper
89
freeze off
79
digital zoom on
92
A-B scan
80
digital zoom off
94
OSD off
81
auto day/night
95
OSD on
82
night
96
guard tour 3
83
day
97
guard tour 2
84
switch on far light
98
guard tour 1
85
switch on near light
99
pan scan
Remark
Some of the above presets may not be available due to the protocol limits of the used control equipment.
7.4 On-Screen Display (OSD)
Call preset 95 to enter the OSD.
Up/down: move up/down the menu or increase/decrease the value. Right: enter an option, select the item or confirm. Left: return to the main menu or cancel. Angle display: XXX.XX(pan)/XXX.XX(tilt). ID display: lower-right corner of the screen.
Call preset 94 to exit the OSD.
Page 8
CAMTVI10
V. 02 – 18/07/2016 8 ©Velleman nv
8. Menu
Page 9
CAMTVI10
V. 02 – 18/07/2016 9 ©Velleman nv
8.1 System
<SYSTEM>
-------------------------------------------------------
MFG
PROTOCOL
AUTO
DOME ID
001
COMM
2400.N.8.1
VERSION
TEMPERATURE
EXIT
MFG: Max. 15 characters displayed. PROTOCOL: Dome protocol. DOME ID: Dome address. COMM: In this example: 2400 (baud rate), N (check bit), 8 (data bit), 1 (start bit). VERSION: The version will upgrade along with the device upgrading. TEMPERATURE: Displays the internal temperature of the camera.
Remark
Protocol, ID and COMM can all be set in menu <COMM>.
8.2 Dome
<DOME>
-------------------------------------------------------
COMM
IR DISPLAY
GUARD TOURS
A-B SCAN
PAN SCAN
PARK ACTION
PRIVACY ZONE
ALARM
ADVANCED
EXIT
8.2.1 Communication
<COMM>
<COMM RESET>
------------------------------------------------
------------------------------------------------
DEVICE ID
RESET TO DIAL THE CODE
CHECK ID
000000
TARGET ID
001
SOFT PROTOCOL
AUTO
BAUD RATE
2400BPS
COMM RESET
SAVE
YES
EXIT
EXIT
DEVICE ID: Displays the camera ID. CHECK ID: Distinguish several cameras with the same ID. TARGET ID: Target ID available, ranging from 001 to 250. SOFT PROTOCOL: Select auto, Pelco-D or Pelco-P. BAUD RATE: Select the baud rate. COMM RESET: Reboot the camera. SAVE: Save the modifications. The camera will reboot after saving.
Page 10
CAMTVI10
V. 02 – 18/07/2016 10 ©Velleman nv
8.2.2 IR Display
<IR DISPLAY>
-------------------------------------------------------
WORKING MODE
AUTO
TESTING TIME
08S
OUTPUT POWER
100%
ILLUMINATION ON
3
AMBIENT LIGHT
IR SWITCH ZOOM
06
EXIT
WORKING MODE: Select auto, black/white or color. Factory default is auto. TESTING TIME: Set the night/day or day/bight switching time, ranging from 02 to 15. OUTPUT POWER: Select 40 %, 60 %, 80 % or 100 %. ILLUMINATION ON: Select the grade of the IR illumination, ranging from 1 to 15. Factory default is 3. AMBIENT LIGHT: This option cannot be modified by the user; it will automatically change according
to the environment.
IR SWITCH ZOOM: When the zoom value reaches the demanded setting, the IR LEDs will
automatically switch from near illumination to far illumination.
8.2.3 Guard Tours
<GUARD TOURS>
<GUARD TOUR 01>
------------------------------------------------
------------------------------------------------
GUARD TOUR
01
ID
POINT
TIME
SPEED
SETTING
01
01
06
64
INIT
02
02
06
64
RUNNING
03
03
06
64
DELETE
04
04
06
64
05
05
06
64
06
06
06
64
07
07
06
64
EXIT
08
08
06
64
GUARD TOUR: Select one of the guard tours. SETTING: Each guard tour includes max. 16 presets. Enter to modify point, dwell time and speed. INIT: Re-initialisation. Present point, dwell time and speed will return to factory default settings. RUNNING: Run the present guard tour. DELETE: Delete the present guard tour.
8.2.4 A-B Scan
<A-B SCAN>
<A-B SCAN>
------------------------------------------------
------------------------------------------------
PRESET A
RUNNING…
PRESET B
LEFT KEY TO EXIT
SCAN SPEED
DWELL TIME
RUNNING
PAN: XXX
TILT: XXX
DELETE
EXIT
PRESET A: Set the A point for A-B scan, ranging from 0 to 64. PRESET B: Set the B point for A-B scan, ranging from 0 to 64. SCAN SPEED: Scan speed of the camera, ranging from 1 to 64 DWELL TIME: Set the dwell between points A and B, ranging from 2 to 60s. RUNNING: Run the A-B scan. DELETE: Delete the present points A and B. Speed and dwell time will return to factory default
settings.
Page 11
CAMTVI10
V. 02 – 18/07/2016 11 ©Velleman nv
8.2.5 Pan Scan
<PAN SCAN>
<PAN SCAN>
------------------------------------------------
------------------------------------------------
PAN SCAN SPEED
RUNNING…
INIT
LEFT KEY TO EXIT
RUNNING
EXIT
PAN: XXX
TILT: XXX
PAN SCAN SPEED: Select the pan scan speed, ranging 1 to 64. INIT: Re-initialisation. Scan speed and tilt degree will return to factory default settings. RUNNING: Run the scan speed and tilt degree.
8.2.6 Park Action
<PARK ACTION>
<PARK ACTION>
------------------------------------------------
------------------------------------------------
PARK MODE
OFF
PARK TIME
01M
SETTING
PRESET 1: SAVE
RUNNING
PRESET 2: BACK
DELETE
EXIT
PARK MODE: Select the park mode option. PARK TIME: Set the idle park time in minutes, ranging from 01 to 60. SETTING: Save the settings or return without saving. RUNNING: Run the park action. DELETE: Delete the present park action.
8.2.7 Privacy Zone
<PRIVACY ZONE>
<PRIVACY ZONE>
<PRIVACY ZONE>
------------------------------
------------------------------
------------------------------
MASK NO.
01
MASK
OFF
PRESET 1: SAVE
PRIVACY PROPOSED
SETTING
TO OPEN
EXIT
MASK NO.: Set the mask range, ranging from 1 to 24. The range depends from the used devices. MASK: Select to switch the mask function on or off. SETTING: Set the specific parameters of the present mask.
Remark
It is recommended to size the mask twice the size of the target size. This function is only available on supported models.
8.2.8 Alarm
<ALARM>
-------------------------------------------------------
ALARM
OFF
PATROL TIME
06S
ALARM LINKAGE
OFF
ALARM 1
01
ALARM 2
02
ALARM 3
03
ALARM 4
04
RELEASE TIME
OFF
EXIT
Page 12
CAMTVI10
V. 02 – 18/07/2016 12 ©Velleman nv
ALARM: Switch the alarm on or off. PATROL TIME: Set the patrol time, ranging from 02 to 60. ALARM LINKAGE: Switch the alarm linkage on or off. ALARM 1-4: Run alarm 1-4. Available presets are 1-64. RELEASE TIME: Set the alarm release time, ranging from 02 to 60. Factory default is OFF.
8.2.9 Advanced
<ADVANCED>
-------------------------------------------------------
PWR ON ACTION
MEMORY
RATIO SPEED
ON
AUTO FLIP
ON
WIPER MODE
OFF
WIPER SPEED
5
WIPER TIMES
2
OTHERS
EXIT
PWR ON ACTION: Select the power on action. RATIO SPEED: Switch the ratio speed on or off. AUTO FLIP: Switch the auto flip on or off. WIPER MODE: Switch the wiper mode on or off. WIPER SPEED: Set the wiper speed, ranging from 1 to 5. WIPER TIMES: Set the wiper time, ranging from 1 to 5. OTHERS: Other options.
8.3 Camera
<CAMERA>
-------------------------------------------------------
CAM
AUTO
ZOOM SPEED
QUICK
DIGITAL ZOOM
OFF
FOCUS
AUTO
IRIS
AUTO
BLC
OFF
FREEZE
OFF
EXIT
CAM: Display the information of the supported camera. ZOOM SPEED: Select the zoom speed. DIGITAL ZOOM: Switch the digital zoom on or off. FOCUS: Select the focussing mode. IRIS: Select the iris mode. BLC: Switch the BLC on or off. FREEZE: Switch the freeze function on or off.
Remark
The functions above are only available on supported models.
8.4 Language
<LANGUAGE>
-------------------------------------------------------
LANGUAGE
ENGLISH
EXIT
LANGUAGE: Set the menu language. Default setting is English.
Page 13
CAMTVI10
V. 02 – 18/07/2016 13 ©Velleman nv
8.5 Display
<DISPLAY>
-------------------------------------------------------
SYSTEM
PAL
P AND T
ON
ACTION
ON
IR
ON
DOME ID
ON
COMM
ON
EXIT
SYSTEM: Select the video system between NTSC and PAL. P AND T: Switch the pan and tilt degree display function on or off. ACTION: Display the current action. IR: Switch the IR function on or off. DOME ID: Switch the dome ID display on or off. COMM: Switch the communication information on or off.
8.6 Reset
<RESET>
<RESET>
------------------------------------------------
------------------------------------------------
DOME RESTART
CONFIRM
SYS DATA
CAM DATA
EXIT
PRESET
EXIT
<SYS DATA>
<CAM DATA>
------------------------------------------------
------------------------------------------------
CONFIRM
CONFIRM
EXIT
EXIT
<PRESET>
-------------------------------------------------------
CONFIRM: DEL ALL PRESETS
CONFIRM 1: DEL 01 TO 16
CONFIRM 2: DEL 17 TO 32
CONFIRM 3: DEL 33 TO 48
CONFIRM 4: DEL 49 TO 64
EXIT
CONFIRM: Delete the presets saved by the camera.
9. Auto Temperature Control
The camera features a built-in fan and heater, which will cool or heat the circuit according to the ambient temperature.
10. Cleaning and Maintenance
The camera does not need any particular maintenance. However, it is advisable to clean it occasionally to keep it looking like new. Do not use harsh chemicals, cleaning solvents or strong detergents.
Page 14
CAMTVI10
V. 02 – 18/07/2016 14 ©Velleman nv
11. Technical Specifications
IP rating ........................................................................................................... IP66
pick-up element ......................................................... 1/2.8" SONY CMOS image sensor
number of pixels .......................................................................... 1920 (H) x 1080 (V)
resolution .............................................................................................. 1080P video
min. illumination ......................................................................................... 0.001 lux
IR LEDs ........................................................................ 8 x 22 mm + 6 x 16 mm LEDs
IR-cut filter ......................................................................................................... yes
max. IR projection distance .............................................................................. 100 m
S/N ratio ........................................................................................ > 50 dB (AGC off)
electronic shutter .................................................................................................... -
lens ................................................................................................. f5.35 - 96.3 mm
lens angle .............................................................................................. 58.5° - 3.6°
WDR ..................................................................................................................... -
AGC ................................................................................................................... yes
white balance ............................................................................................ automatic
video output ...................................................................................... BNC connection
TVI signal .................................................................................................. 1080P
audio ................................................................................................................... no
power supply ................................................................................................. 12 VDC
current consumption .................................................................................... max. 3 A
operating temperature ................................................. -10 °C to 40 °C - RH max. 95 %
dimensions ...................................................................................................... Ø mm
weight ........................................................................................................... 6500 g
Page 15
CAMTVI10
V. 02 – 18/07/2016 15 ©Velleman nv
12. Appendixes
12.1 Appendix I – Address Code Mapping
Pelco-D
address
switch settings
SW1-1
SW1-2
SW1-3
SW1-4
SW1-5
SW1-6
SW1-7
SW1-8
0
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
1
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
2
OFF
ON
OFF
OFF
OFF
OFF
OFF
OFF
3
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
4
OFF
OFF
ON
OFF
OFF
OFF
OFF
OFF 5 ON
OFF
ON
OFF
OFF
OFF
OFF
OFF
6
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF 7 ON
ON
ON
OFF
OFF
OFF
OFF
OFF
8
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
9
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
10
OFF
ON
OFF
OFF
OFF
OFF
OFF
OFF
11
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
12
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
13
ON
OFF
ON
ON
OFF
OFF
OFF
OFF
14
OFF
ON
ON
ON
OFF
OFF
OFF
OFF
15
ON
ON
ON
ON
OFF
OFF
OFF
OFF
16
OFF
OFF
OFF
OFF
ON
OFF
OFF
OFF
17
ON
OFF
OFF
OFF
ON
OFF
OFF
OFF
18
OFF
ON
OFF
OFF
ON
OFF
OFF
OFF
19
ON
ON
OFF
OFF
ON
OFF
OFF
OFF
20
OFF
OFF
ON
OFF
ON
OFF
OFF
OFF
21
ON
OFF
ON
OFF
ON
OFF
OFF
OFF
22
OFF
ON
ON
OFF
ON
OFF
OFF
OFF
23
ON
ON
ON
OFF
ON
OFF
OFF
OFF
24
OFF
OFF
OFF
ON
ON
OFF
OFF
OFF
25
ON
OFF
OFF
ON
ON
OFF
OFF
OFF … … … … … … … … … 251
ON
ON
OFF
ON
ON
ON
ON
ON
252
OFF
OFF
ON
ON
ON
ON
ON
ON
253
ON
OFF
ON
ON
ON
ON
ON
ON
254
OFF
ON
ON
ON
ON
ON
ON
ON
255
ON
ON
ON
ON
ON
ON
ON
ON
Page 16
CAMTVI10
V. 02 – 18/07/2016 16 ©Velleman nv
Pelco-P
address
switch settings
SW1-1
SW1-2
SW1-3
SW1-4
SW1-5
SW1-6
SW1-7
SW1-8
1
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF 2 ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
3
OFF
ON
OFF
OFF
OFF
OFF
OFF
OFF 4 ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
5
OFF
OFF
ON
OFF
OFF
OFF
OFF
OFF
6
ON
OFF
ON
OFF
OFF
OFF
OFF
OFF
7
OFF
ON
ON
OFF
OFF
OFF
OFF
OFF 8 ON
ON
ON
OFF
OFF
OFF
OFF
OFF
9
OFF
OFF
OFF
ON
OFF
OFF
OFF
OFF
10
ON
OFF
OFF
ON
OFF
OFF
OFF
OFF
11
OFF
ON
OFF
ON
OFF
OFF
OFF
OFF
12
ON
ON
OFF
ON
OFF
OFF
OFF
OFF
13
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
14
ON
OFF
ON
ON
OFF
OFF
OFF
OFF
15
OFF
ON
ON
ON
OFF
OFF
OFF
OFF
16
ON
ON
ON
ON
OFF
OFF
OFF
OFF
17
OFF
OFF
OFF
OFF
ON
OFF
OFF
OFF
18
ON
OFF
OFF
OFF
ON
OFF
OFF
OFF
19
OFF
ON
OFF
OFF
ON
OFF
OFF
OFF
20
ON
ON
OFF
OFF
ON
OFF
OFF
OFF
21
OFF
OFF
ON
OFF
ON
OFF
OFF
OFF
22
ON
OFF
ON
OFF
ON
OFF
OFF
OFF
23
OFF
ON
ON
OFF
ON
OFF
OFF
OFF
24
ON
ON
ON
OFF
ON
OFF
OFF
OFF
25
OFF
OFF
OFF
ON
ON
OFF
OFF
OFF
26
ON
OFF
OFF
ON
ON
OFF
OFF
OFF … … … … … … … …
251
ON
OFF
OFF
ON
ON
ON
ON
252
ON
ON
OFF
ON
ON
ON
ON
ON
253
OFF
OFF
ON
ON
ON
ON
ON
ON
254
ON
OFF
ON
ON
ON
ON
ON
ON
255
ON
ON
ON
ON
ON
ON
ON
ON
256
ON
ON
ON
ON
ON
ON
ON
ON
Page 17
CAMTVI10
V. 02 – 18/07/2016 17 ©Velleman nv
12.2 Appendix II – Troubleshooting
No image/action after power is applied.
Cable harness is improperly connected.
Check the orientation of the connector input.
Input power voltage is too low.
Check the input power voltage.
Power supply does not work.
Replace with a new power supply.
Self-test is normal but dome cannot be controlled.
Wrong communication settings.
Set the correct protocol, baud rate and address.
Improper polarity of the control cable.
Check the polarity of the RS-485 connection.
Noise after self-test.
Mechanical obstruction.
Check and correct it.
Camera module is not installed.
Install the camera module.
Low power.
Check the power supply and make sure the input power is 12 VDC.
Unstable image. Low power.
Check the power supply and make sure the input power is 12 VDC.
Video cable is improperly connected.
Check the connection of the video cable.
Blurred image. Camera is on manual focus.
Change to auto focus.
The lens is dusted.
Clean the lens.
The dome cannot be controlled smoothly.
Low power.
Check the power supply and make sure the input power is 12 VDC.
Communication distance is too long.
Make sure the distance is within the allowed range.
The RS-485 is not properly connected.
Check the RS-485 connection.
Too many domes connected.
Make sure not to exceed the allowed number of connected domes.
Use this device with original accessories only. Velleman nv cannot be held responsible in the event of damage or injury resulting from (incorrect) use of this device. For more info concerning this product and the latest version of this manual, please visit our website www.velleman.eu. The information in this manual is subject to change without prior notice.
© COPYRIGHT NOTICE The copyright to this manual is owned by Velleman nv. All worldwide rights reserved. No part
of this manual may be copied, reproduced, translated or reduced to any electronic medium or otherwise without the prior written consent of the copyright holder.
Page 18
Velle man® Service an d Qua lity Wa rrant y
Since its foundation in 1972, Velleman® acquired extensive experience in the electronics world and curren tly di stri b utes its pro ducts in ov er 85 cou ntrie s.
All our products fulfil strict quality requirements and legal stipulations in the EU. In order to ensure the quality, our products regularly go through an extra quality check, both by an internal quality department and by specialized external organisations. If, all precautionary measures notwithstanding, problems should occur, please make appeal to our warranty (see guarantee conditions).
General Warranty Conditions Concerning Consumer Products (for EU):
• All consumer products are subject to a 24-month warranty on producti on flaws and defective material as from the original date of purchase.
• Velleman® can decide to replace an article with an equivalent article, or to refund the retail value totally or partially when the complaint is valid and a free repair or replacement of the article is impossible, or if the expenses are out of proportion.
You will be delivered a replacing article or a refund at the value of 100% of the purchase price in case of a flaw occurred in the first year after the date of purchase and delivery, or a re plac in g ar t icle at 50% of the pur chase price or a refund at the value of 50% of the retail value in case of a flaw occurred in the second year after the date of purchase and delivery.
• No t c ov e red by wa rranty:
- all direct or indirect damage caused after delivery to the article (e.g. by oxidation, shocks, falls, dust, dirt, humidity...), and by the article, as well as its contents (e.g. data loss), compensation for loss of profits;
- consumable goods, parts or accessories that are subject to an aging process during normal use, such as batteries (rechargeable, non-rechargeable, built-in or replaceable), lamps, rubber par ts, dr ive be lts .. . (u nl im ited lis t);
- flaws resulting from fire, water damage, lightning, accident, natural disaster, etc.…;
- flaws caused deliberately, negligently or result i ng fr o m im pro pe r h an dling, ne g li ge n t maintenance, abusive use or use contrary to the manufacturer’s instructions;
- damage caused by a commercial, professional or collective use of the article (the warranty validity will be reduced to six (6) months when the article is used professionally);
- damage resulting from an inappropriate packing and shipping of the article;
- all damage caused by modification, repair or alteration performed by a third party without writ te n permis sio n by Ve l le ma n ®.
• Articles to be repaired must be delivered to your Velleman® dealer, solidly packed (preferably in the original packaging), and be completed with the original receipt of purchase and a clear flaw descr iption.
• Hint: In order to save on cost and time, please reread the manual and check i f the flaw is caused by obvious causes prior to presenting the article for repair. Note that returning a non­defective article can also involve handling costs.
• Repairs occurring after warranty expiration are subject to shipping costs.
• The above conditions are without prejudice to all commercial warranties.
The above enumeration is subject to modification according to the article (see art icle’s manual ).
Made in PRC
Imported b y Velleman nv
Legen Heirweg 33, 989 0 Gavere, B elgium
www.velleman.eu
Loading...