Veermount Technology TeleHawk 3 Installation Manual

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V eermount Technology Limited

TeleHawk3

Door entry system

INSTALLATION MANUAL

IMPORTANT NOTE.

Long term system reliability and low maintenance costs c an only be realis ed if the panel is inst alled competently and as
detailed in this manual. Veermount Technology Limited Ltd will not accept liability for any problems arising from non­compliance with the information as contained in this document.

© 2006 Veermount Technology Limited

15, Ancaster Crescent,
New Malden,
Surrey
KT3 6BD

Tel: [phone]
email: [e-mail]

Veermount Technology TeleHawk 3 Installation manual

Page 1 of 14 pages

INSTALLATION MANUAL

Contents

1 Overview 2

2. Installation & wiring 3

3. Programming the TeleHawk2 8-9

4. Telephone circuit requirements 10

5. Simple guide to operation 11

6. Methods of access control 10

Statutory information 11

Ref: Docs/Manuals/TeleHawk3
Issue 2.0 December 06

Veermount Technology TeleHawk 3 Installation manual

Page 2 of 14 pages

1. Overview

TeleHawk3 is a security door entry system that utilises a telephone line to connect the point of entry to the required
person ( via a telephone number – including mobiles). For convenience, within this document, the required person is
called the

SUBSCRIBER.

In effect it is a hands free telephone unit which allows a caller to connect to the required person via the public telephone
network (or through an internal PABX system).

A keyboard provides the means of selecting the required

SUBSCRIBER and a display provides instruction and information

relating to operation of the system together with sound indications via the loudspeaker.

The TeleHawk3 has a data base capable of holding up to 1000

SUBSCRIBER numbers. Each SUBSCRIBER has the facility

for two numbers to be held in the data base. When the caller enters the required

SUBSCRIBER flat number (or equivalent)

the system calls the first telephone number and, if no reply is obtained, the call is cleared and the second number is then
called.

An 'egress' feature allows for release switches to be wired into the unit to allow the user to open the controlled door and
gate from internal locations.

TeleHawk3 consists of a solidly built, vandal resistant door entry and access control panel designed to IP55 and
supplied either as a surface mounting unit or a laid in version (flush mounting).

A separate power and termination Unit (PTU) is supplied as part of the system and is designed for installation close by,
but within a building. This unit includes a 12 volt DC PSU with mains filtering and a battery back up (UPS) providing 4
hours of back up in the event of mains failure. Non use of this PTU unit may invalidate the TeleHawk3 warranty.

This DC is used to power both the display and to provide limited power (maximum 12V 1A) for the external access
control solenoids (or similar). Two individually programmable relays are fitted, for access control of a door and gate for
example, each providing a set of volt free changeover contacts.

Data entry and system programming uses either the panel keypad, with security codes, or else by dialling into the
system and then using the telephone keypad - again including security codes. For larger systems Veermount can provide
a Windows XP program and associated programming module to allow complex data bases to be easily controlled and
updated.

Summary of System Features

♦ Plain language display
♦ Up to 1000

SUBSCRIBERS.

♦ Up to 1000 PIN numbers for

SUBSCRIBER 's access

♦ Tone dialling.
♦ Automatic re-dial to a second number
♦ Control of two doors / gates
♦ Remotely programmable via a standard DTMF telephone, or via a PC for larger systems.
♦ Locally programmable via the display and the panel’s own keypad (if enabled).
♦ Programmed information retained in the event of line or power failure.
♦ Volume level adjustments via the line using a DTMF telephone.
♦ Egress switching as standard
♦ Camera options including timing and control
♦ Optional Concierge and Warden facilities

-ooo0ooo-

Ref: Docs/Manuals/TeleHawk3
Issue 2.0 December 06

Veermount Technology TeleHawk 3 Installation manual

Page 3 of 14 pages

2. Installation and wiring

The control panel is designed for setting into (Flush mount), or fixing onto (surface mount), a brick or stone type
structure. The Power and Termination Unit needs to be set inside the building and within 100 metres (cable run
distance) of the control panel.

The control panel should be sited so that the keyboard is easily accessible, at a suitable level for talking into the
Microphone (lower half) and listening through the Speaker (upper half). Also take into account the cabling to the
associated internal wall box unit. (See wiring details, Section 5, below).

For typical pedestrian use the height from finished ground level to the top of the back box should be no more than
1700mm.

This level may need to be reduced further where (for example) wheelchair access is provided.

Where the installation is designed for operation via a vehicle window, a compromise may be necessary according to the
range of sill heights likely to be encountered.

It is not necessary for users to speak directly into the microphone from close proximity; its sensitivity is such that
adequate output can be generated when the mouth to microphone distance is a metre or more. In practice, the limiting
factors are most likely to be the height at which the keyboard can be operated by a child or person in a wheelchair and
the background sound when in a noisy environment.

TeleHawk3

CALL

CLR

0

987

654

321

TRADES CONCIERGE

Key in
Flat No

and CALL

If error key CLR

Flush mounted TeleHawk3

DIMENSIONS (mm)
Height Width Depth
Flush Mounting – Standard version 360.0 205.0 60.0*
Surface Mounting –Standard version 323.5 154.5 80.0 max
Flush Mounting – PAC version 400.0 191.0 58.0*
Surface Mounting- PAC version 363.5 154.5 80.0 max
Control Box (if required) 331.0 359.0 84.0

* Flush mounting models require a cavity behind the panel as follows:
Standard version: 325 h x 175 w x 58 d
PAC version: 410 h x 1725 w x 58 d

Note that flush and surface models are secured in similar way in that the back box itself is directly screwed to the wall.

Ref: Docs/Manuals/TeleHawk3
Issue 2.0 December 06

Veermount Technology TeleHawk 3 Installation manual

Page 4 of 14 pages

CONTROL PANEL MOUNTING

The control panel should first be removed from its back box using the correct screw spinner for the security screws
(available from Veermount if required).

The back box requires four plugged holes to be set into the wall (surface mount version) or a cavity cut into the wall
(flush mount version) followed by the four plugged holes as for the surface version.

The mounting holes may most easily be drilled using the back box as a jig, taking care not to damage the box itself
whilst doing so.

Remember to make provision for the interlinking CAT5 cables between the control panel and the PTU and also an earth

connection to the back box terminal.

The TeleHawk3 requires a maximum of 8 twisted pair cables to connect between the panel and the Power &
Termination Unit (PTU). The use of 2 off CAT5 type cables is strongly recommended for the purpose. (See below for
wiring details). A suitable earth connection cable is also required.

The distance between the panel and the associated Power & Termination Unit should not exceed 50 metres.

POWER & TERMINATION UNIT.

The PTU wall box is provided with keyhole type slots to allow easy fitting to the wall.

Allow sufficient room around the box to remove the front cover and to easily cable into the unit from both the side
(mains) and either top or bottom control cabling. Knock out holes are provided in the box for this purpose.

TeleHawk3 itself is powered from the telephone line except for the display which is powered from the associated PTU.
The optional video camera is also powered from this source. Any lock release mechanism, barrier or gate operating
motor, etc. that is switched by the TeleHawk3 requires an external power source, although up to 1Amp and 12Volt DC
is available within the PTU for this purpose.

CONTROL PANEL CONNECTIONS

The connections are made along the bottom edge of the PCB in the control panel. Access is by removing the rear
protection box lid (four screws). The PCB will then be seen inside.

NO RL1 NC NO RL2 NC E2 E1 X1 X2 X3 COM +12V VID

PHONE LINES

TR 0v 1 2

TeleHawk control board

The terminations are via the screw terminal block at the base of the board. Slots and grommets are provided to allow the
cable(s) to pass safely through the protection box side.

Ref: Docs/Manuals/TeleHawk3
Issue 2.0 December 06