XSTREAM 2.4 GHZ WIRELESS MODEM
For use with VEEDER-ROOT EMR³ DATALINK
Manual 577013-894, Rev. B
Page 1 of 14
Kit Number
Description
General Contents and Comments
0846000-034
Office Kit - XStream 2.4 GHZ –
The office kit includes:
Manual as a .pdf file.
0846000-035
Truck Kit with Keypad -
The Truck Kit with Keypad includes:
• Optional Keypad for EMR³ Register Head
Truck Kit - XStream 2.4 GHZ –
The Truck Kit without Keypad includes:
• Installation Guide
INSTALLATION INSTRUCTIONS
INTRODUCTION
This Installation Guide Contains the necessary information to Connect the XStream Wireless Modems to
the EMR³ Interconnect Box and the Office Computer for running the EMR³ Datalink Program. For
Specific Instructions on Running the Program itself, Refer to the Program Manual that is included on the
Software Disk and the Quick Start Guide that is included with the Office Kit.
DESCRIPTION:
The Wireless Kits come in three types:
0846000-036
Europe and Other
XStream 2.4 GHZ – Europe
and Other
Europe and Other
• Wireless USB modem with standard
antenna,
• Regular USB Cable for connecting the
modem to the office PC,
• Quick Start Guide,
• Installation Guide
• Program Disc. The Program Disc includes
the USB Drivers and the full Program
• Wireless modem with standard antenna,
• Special RS-232 Cable for Connecting to
Interconnect Box
• Cord grip and Velcro patch
• Installation Guide
• Wireless modem with standard antenna,
• Special RS-232 Cable for Connecting to
Interconnect Box
• Cord grip and Velcro patch
INDIVIDUAL MODEM UNIQUE ADDRESS - IMPORTANT
Each Serial Modem has a Unique Address assigned by Veeder-Root. This number is on the
label on the Modem Itself, and on the Modem Box. For each Truck / Interconnect Box, this
number is your traceability from the Specific Truck to the Office Software. The Truck Modem
number will be entered into the Office Software and identified with the specific Truck Number (or
other local identification).
XSTREAM 2.4 GHZ WIRELESS MODEM
Manual 577013-894, Rev. B
Page 2 of 14
XStream 2.4 GHz, 0.1 Watt,
Unique Address Assigned
Example of Label on Side of Modem
TRUCK KIT MODEM:
For use with VEEDER-ROOT EMR³ DATALINK
INSTALLATION INSTRUCTIONS
Approved for use in Europe.
By Veeder-Root
FOR XSTREAM 2.4 GHZ MODEMS
XSTREAM TRUCK MODEM MOUNTING AND CO NNECTION:
1. The dip switches on the XStream modem should be set to: 1=ON 2=OFF 3=OFF 4=OFF
5=OFF 6=OFF
2. Screw the antenna into the modem and hand tighten.
3. Mount the modem to the back window of the vehicle or other surface of the vehicle using the
Velcro patch provided, or the modem can be attached with screws or bolts using the tabs on
the modem.
XSTREAM 2.4 GHZ WIRELESS MODEM
For use with VEEDER-ROOT EMR³ DATALINK
Manual 577013-894, Rev. B
Page 3 of 14
INSTALLATION INSTRUCTIONS
4. Add the screw clips and screws to the head of the RS-232 cable, plug into the connector,
and tighten the screws to secure the connector the modem.
XSTREAM 2.4 GHZ WIRELESS MODEM
For use with VEEDER-ROOT EMR³ DATALINK
Manual 577013-894, Rev. B
Page 4 of 14
RS-232
cable
Red to
Out
V+ from
Vehicle
V-
Ground
Red Wire from special
RS-232
INSTALLATION INSTRUCTIONS
WIRING THE SPECIAL RS-232 CABLE INTO THE I B – T RUCK KIT ONLY –XSTREAM
MODEM:
Power should be off to the Interconnect Box before connections are made.
The special RS-232 cable included with the truck kit provides the communication to the wireless
modem and also the modem power. Modem power is provided from the “12 V OUT” in the
Interconnect Box.
Install the cord grip in the interconnect box and connect the cable wires by color according the
pictures. You can shorten the RS-232 cable if you like.
For XStream modem: Green is RX, Black is TX, White is Ground, Red is 12 V Out
Connect:
Green RX
Black TX
White
Ground
12 V
Or
special
RS-232 Cable to
12V Out
Battery
XSTREAM 2.4 GHZ WIRELESS MODEM
For use with VEEDER-ROOT EMR³ DATALINK
Manual 577013-894, Rev. B
Page 5 of 14
Red Power
Power
INSTALLATION INSTRUCTIONS
Upon completion of the wiring and power to the IB is turned on, Turn on the Switch of the
XStream modem and the red light on the modem next to the RS-232 connector will be on.
switch Up On
Before leaving the vehicle, go to the display, and make sure the PORT 2 ASSIGN under
SETUP, SYSTEM ADDRESS is set to OBC.
• Push the MODE button to get to SETUP, Arrow Up to SYSTEM ADDRESS, NEXT to
IB ADDRESS, Arrow up to PORT 2 ASSIGN, NEXT, if not OBC the Arrow to OBC
and ENTER, ENTER, and ENTER. You can then push the MODE button to get back
to Volume Mode.
XSTREAM 2.4 GHZ WIRELESS MODEM
For use with VEEDER-ROOT EMR³ DATALINK
Manual 577013-894, Rev. B
Page 6 of 14
3 Green
Power
INSTALLATION INSTRUCTIONS
FOR XSTREAM 2.4 GHZ OFFICE USB MODEMS
XSTREAM OFFICE KIT INSTALLATION:
1. Screw the antenna into the modem and hand tighten. The antenna should point upwards.
If using the High Gain Antenna, it connects to the same location.
2. Insert the power supply cable connector into the modem completely, and attach the USB
CABLE
Lights when
power
connected.
3. Plug the power supply into a normal 110 volt outlet, or with the proper non-Americas Plug.
The three green signal lights on the modem will be lit.
4. The modem can sit on a desk, but for best results it should be place as high as possible. Or,
the modem can be attached with Velcro, or screws or bolts using the tabs on the modem to a
surface. A high gain antenna will enhance the modems capability.
5. Attach the other end of the USB Cable to a USB port on your computer.
supply
connection
XSTREAM 2.4 GHZ WIRELESS MODEM
For use with VEEDER-ROOT EMR³ DATALINK
Manual 577013-894, Rev. B
Page 7 of 14
INSTALLATION INSTRUCTIONS
INSTALLING USB MODEM DRIVERS
The Modem is a “plug-and-play” device that should automatically be detected by your PC.
“Found New Hardware Wizard” dialog box appears
1. Verify the Program CD is inserted into the CD Drive.
2. Select the ‘Install from specific list or location (Advanced)’ option; then select
the ‘Next’ button.
3. Select the "Search for best driver in these locations" option and check the
‘Search removable media (CD-ROM...)’ box.
4. Select the ‘Next’ button.
Hardware Installation "Windows Logo Testing" alert box appears
5. Select the ‘Continue Anyway’ button.
6. Select the ‘Finish’ button.
7. Repeat steps 1 through 5 to install the second driver.
8. (Re-boot computer if prompted to do so.)
Once the Modem drivers are successfully loaded the Red LED on the Modem will be lit
indicating a successful USB Link.
XSTREAM 2.4 GHZ WIRELESS MODEM
For use with VEEDER-ROOT EMR³ DATALINK
Manual 577013-894, Rev. B
Page 8 of 14
Start, Control Panel
Double Click on System to get the
System Properties Window to the left
INSTALLATION INSTRUCTIONS
Finding the communications port for using the USB Modem with the DataLink Program
XSTREAM 2.4 GHZ WIRELESS MODEM
For use with VEEDER-ROOT EMR³ DATALINK
Manual 577013-894, Rev. B
Page 9 of 14
Click on Device Manager
Click on the Hardware Tab
Device Manager Screen:
INSTALLATION INSTRUCTIONS
XSTREAM 2.4 GHZ WIRELESS MODEM
For use with VEEDER-ROOT EMR³ DATALINK
Manual 577013-894, Rev. B
Page 10 of 14
When you click on the “+” of
INSTALLATION INSTRUCTIONS
Click on the “+” of Ports and you will find the MaxStream USB Modem Communication Port.
Ports, you will find the
MaxStream PKG-U Modem and
the computer assigned Com port
- In this example “6”.
This Communication Port
Number will be entered on the
Configuration page of the
DataLink program.
Note: If there is no MaxSteam Port, then the Drivers for the MaxStream Modem have not
been loaded. Plug the MaxStream USB Modem into your computer and follow the Plugand-Play instructions, or got to Add Hardware on the Control Panel.
For use with the DataLink Software, refer to the Quick Help Guide 577013-860.
XSTREAM 2.4 GHZ WIRELESS MODEM
For use with VEEDER-ROOT EMR³ DATALINK
Manual 577013-894, Rev. B
Page 11 of 14
INSTALLATION INSTRUCTIONS
OPTIONAL KEYPAD INSTALLATION:
In order to install the optional Keypad, the Display will need to be disconnected from the wiring
and gently removed from the housing.
1. Remove the cover from the hole in the right side of the display head housing.
2. Put the rubber gasket over the threads on the keypad outlet.
3. Align the gasket and keypad to the holes in the housing and with a T-15 Torx, secure the
keypad to the housing with the screws provided.
4. Insert the display in the housing, gently pushing down to seat completely.
5. Reconnect the wires to the display per the following wiring information:
XSTREAM 2.4 GHZ WIRELESS MODEM
For use with VEEDER-ROOT EMR³ DATALINK
Manual 577013-894, Rev. B
Page 12 of 14
INSTALLATION INSTRUCTIONS
6. Connect the keypad wires per this diagram:
XSTREAM 2.4 GHZ WIRELESS MODEM
For use with VEEDER-ROOT EMR³ DATALINK
Manual 577013-894, Rev. B
Page 13 of 14
INSTALLATION INSTRUCTIONS
Warranty of Modems by MaxStream :
MaxStream XStream-PKG-R™ RS-232/485 RF Modem Product Manual V4.2B5:
RF Modems from MaxStream, Inc. (the ʺProductʺ) are warranted against defects in materials and
workmanship under normal use, for a period of 1-year from the date of purchase. In the event of a
product failure due to materials or workmanship, MaxStream will repair or replace the defective
product. For warranty service, return the defective product to MaxStream, shipping prepaid, for
prompt repair or replacement.
The foregoing sets forth the full extent of MaxStreamʹs warranties regarding the Product. Repair or
replacement at MaxStreamʹs option is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU
OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND MAXSTREAM SPECIFI CAL L Y
DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. IN NO EVENT SHALL MAXSTREAM, ITS SUPPLIERS OR LICENSORS BE LI ABLE
FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS
OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFI T S OR
SAVINGS, OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT
OF THE USE OR INABILITY TO USE THE PRODUCT, TO THE FULL EXTENT SUCH MAY BE
DISCLAIMED BY LAW. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES. THEREFOR, THE FOREGOING EXCLUSIONS
MAY NOT APPLY IN ALL CASES. This warranty provides specific legal rights. Other rights which
vary from state to state may also apply.
MODEM CERTIFICATIONS:
Extracted from MaxStream XStream-PKG-R™ Modem Product Manual V4.2B5 and XStream-PKG RF
Modems Datasheet 2005.
European Compliance (2.4 GHz only) XStream
The 24XStream has been certified for use in several European countries. For a complete list,
refer to http://www.maxstream.net.
Restrictions
France – France imposes restrictions on the 2.4 GHz band. Go to www.art-telecom.Fr or
contact MaxStream for more information.
Norway – Norway prohibits operation near Ny-Alesund in Svalbard. More information can be
found at the Norway Posts and Telecommunications site (www.npt.no).
24XStream Declarations of Conformity
MaxStream has issued Declarations of Conformity for the 24XStream modems concerning
emissions, EMC and safety. Files are Available.
XSTREAM 2.4 GHZ WIRELESS MODEM
For use with VEEDER-ROOT EMR³ DATALINK
Manual 577013-894, Rev. B
Page 14 of 14
INSTALLATION INSTRUCTIONS
Important Note
MaxStream does not list the entire set of standards that must be met for each country. MaxStream
customers assume full responsibility for learning and meeting the required guidelines for each
country in their distribution market. For more information relating to European compliance of an
OEM product incorporating the 24XStream modem, contact MaxStream, or refer to the following
web sites:
CEPT ERC 70-03E – Technical Requirements, European restrictions and general requirements:
Available at www.ero.dk/
R&TTE Directive – Equipment requirements, placement on market: Available at www.ero.dk/
Notice
Veeder-Root makes no warranty of any kind with regard to this publication, including, but not limited to,
the implied warranties of merchantability and fitness for a particular purpose.
Veeder-Root shall not be liable for errors contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this publication.
Veeder-Root reserves the right to change system options or features, or the information contained in this
publication.
This publication contains proprietary information which is protected by copyright. All rights reserved. No
part of this publication may be photocopied, reproduced, or translated to another language without the
prior written consent of Veeder-Root.
DAMAGE CLAIMS
1. Thoroughly examine all components and units as soon as they are received. If damaged, write a
complete and detailed description of the damage on the face of the freight bill. The carrier's agent must
verify the inspection and sign the description.
2. Immediately notify the delivering carrier of damage or loss. This notification may be given either in
person or by telephone. Written confirmation must be mailed within 48 hours. Railroads and motor
carriers are reluctant to make adjustments for damaged merchandise unless inspected and reported
promptly.
3. Risk of loss, or damage to merchandise remains with the buyer. It is the buyer's responsibility to file a
claim with the carrier involved.
RETURN SHIPPING
For the parts return procedure, please follow the appropriate instructions in the "General Returned
Goods Policy" and "Parts Return" section of the Veeder-Root EMR³ price list.
©Veeder-Root 2017. All rights reserved.
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