Veebeam Laptop User Manual

It is not to be partially or wholly reproduced or disclosed to any third party without prior permission

user guide

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 2 of 59

Table of contents

Welcome............................................................................................................................................................4

In the box .......................................................................................................................................................................................... 4

Veebeam back panel ........................................................................................................................................5

Setting up your Veebeam .................................................................................................................................7

Connecting your Veebeam box ........................................................................................................................................................... 7

Setting up your Laptop ....................................................................................................................................................................... 8

Veebeam software updates .............................................................................................................................................................. 12

Veebeam box firmware .................................................................................................................................................................... 13

Starting your Veebeam................................................................................................................................... 18

Turn on your TV and Veebeam box ................................................................................................................................................... 18

Connect the USB antenna to your Laptop .................................................................................................... 19

Screencasting and Veebeam Player ................................................................................................................................................... 21

Veebeam icon and menu .................................................................................................................................................................. 22

Veebeam Player ............................................................................................................................................................................... 25

Veebeam configuration (Settings/Preferences) ........................................................................................... 28

Windows settings ............................................................................................................................................................................ 28

OS X settings ................................................................................................................................................................................... 29

Appendix A - Getting the most from your Veebeam .................................................................................... 30

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 3 of 59

Screencasting mode ......................................................................................................................................................................... 30

Appendix B – Veebeam message explanations ........................................................................................... 32

Appendix C – Veebeam box/USB antenna assoc iation/pairing .................................................................. 37

Appendix D – Firewall set up ......................................................................................................................... 38

OS X - Do I have a firewall? ............................................................................................................................................................. 38

Windows - Do I have a firewall? ....................................................................................................................................................... 38

General firewall settings for Veebeam .............................................................................................................................................. 40

Veebeam settings for Norton Internet Security and Norton 360 ......................................................................................................... 41

Veebeam settings for McAfee Total Protection / Security Center ........................................................................................................ 49

Appendix E - USB antenna status light indica ti ons ..................................................................................... 50

Appendix F – Veebeam box upgr a de ............................................................................................................ 51

Checking your Veebeam box firmware version .................................................................................................................................. 51

Installation and initial connection issues ........................................................................................................................................... 52

Screencasting performance issues ..................................................................................................................................................... 53

Codecs and file compatibility for the Veebeam Player ....................................................................................................................... 53

Appendix H - Important safety instructions .................................................................................................. 54

Appendix I – License and legal information ................................................................................................. 56

Note: throughout this document, wherever the term ‘Laptop’ is used, it refers to both a Windows PC or an Apple

Mac, unless explicitly stated otherwise.

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 4 of 59

Welcome

Thank you for purchasing Veebeam. With this guide, you should be up and enjoying videos on your TV in no time.

In the box

Your Veebeam should include all the items below

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 5 of 59

Veebeam back panel

Before starting, please take a few moments to familiarize yourself with the Veebeam unit.

Veebeam box connectors

Power

USB ports

(used for association and upgrade)

Digital audio (TOSLINK)

Stereo (RCA) audio

Composite A/V (RCA)

video

HDMI (audio and video)

Veebeam SD back panel

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 6 of 59

Veebeam status indication lights and On/Off

Veebeam box

USB antenna

Status light

USB connector

Cradle

To turn On, remove USB antenna from cradle.

To turn Off, place USB antenna in cradle.

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 7 of 59

Setting up your Veebeam

Connecting your Veebeam box

Your Veebeam box needs to be connected to your TV. The connection you use is one of the major factors that will determine the quality of the audio/video you will get from Veebeam.

Video connections supported:

• HDMI – gives the best quality video

• Composite A/V (RCA) – typically associated with Standard

Definition (SD) quality video

In order to view content in High Definition (HD), an HDMI connection must be used.

Audio connections supported:

• HDMI – if your video is connected via HDMI, your audio will also be carried over the

HDMI connection. If this is not the case, use either the Digital Audio or Stereo Audio connection

• Digital Audio – provides high quality audio separate from HDMI

• Stereo (RCA) Audio – provides standard, two channel, stereo audio

For EU TVs with a SCART connection, converters from composite A/V (RCA) or HDMI to SCART are available in most electronics retail outlets.

Veebeam checks if an HDMI cable is connected. If it is, only HDMI video is output.

Veebeam outputs on all audio connections all the time.

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 8 of 59

Note: Ensure the USB antenna is not connected to your

Laptop during installation

Setting up your Laptop

Next, you need to get Veebeam running on your Laptop. To ensure best performance, please check that your Laptop meets the minimum system requirements listed (at right).

To set up your Laptop, ensure the USB antenna is not plugged into your laptop. You will then need to:

1) download and install the latest Veebeam software

2) check there are no problems with your firewall software

3) check if your Laptop needs any codecs

1) Installing the Veebeam software

You now need to install the Veebeam software on your Laptop. This can be downloaded by visiting www.veebeam.com, selecting Support and then Downloads.

The Downloads page will then be displayed and you can select the Download link that you need (Windows or OS X):

Minimum System Requirements:

• Intel Core 2 Duo 2.2GHz or above (inc. i3, i5 and

i7) or AMD Turion II (dual core) 2.2GHz or above

• Windows 7 (32 or 64-bit), Vista (32-bit),

Windows XP (32-bit) or OS X 10.5/10.6

• 2GB or more of memory

• 60MB or more of free disk space

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 9 of 59

When the software has downloaded, click on the downloaded file and follow the installation instructions shown on your screen. In Windows, if prompted with a Security Warning, select ‘Run’. On OS X, if prompted to authorize VeebeamHelper or that a new network interface has been detected, please see section OS X additional installation info, below.

When the installation has finished you may see a message advising that the Laptop should be restarted. If this appears please restart your Laptop.

The Veebeam application then starts automatically and the Veebeam ‘V’ icon will be visible on the System Tray (Windows) or the Menu Bar (OS X) as shown below. On OS X, the icon will not appear until the USB antenna is inserted in the Mac.

Some Virtual Private Network (VPN) connections can cause problems with Veebeam installation.

Please ensure no VPN connections are active during Veebeam installation.

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 10 of 59

Windows 7, Vista and XP

The System Tray is typically displayed at the bottom of the PC screen at the right hand side. The System Tray icon with a ‘V’ symbol is displayed at all times.

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 11 of 59

Macintosh OS X

The Menu Bar is displayed at the top of the Mac screen at the right hand side. The Menu Bar icon with ‘V’ symbol is displayed ONLY when the USB antenna is inserted into the Mac.

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 12 of 59

OS X additional installation info

Authorise VeebeamHelper window

Veebeam uses its own (private) network between the USB antenna and Veebeam box. In order for Veebeam to configure this network correctly, it may be necessary for you to authorise ‘VeebeamHelper’ to make changes. If asked, please enter an administrator username and password and click ‘OK’.

Network Preferences window

As part of installation or first time use of Veebeam, you may be asked to confirm acceptance of a new network.

If a ‘new network interface window’ is shown, select Network Preferences. When the Network window appears, simply accept all defaults by clicking ‘Apply’ and then close the window.

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 13 of 59

Veebeam software updates

Veebeam periodically releases updated software for your Laptop which includes additional features and bug fixes. In order to take advantage of the latest software, please periodically check www.veebeam.com, under Software and then

Downloads, to ensure you have the latest software.

Veebeam box firmware

Your Veebeam box will ship to you with the latest firmware. To check if there is a newer version of the Veebeam box firmware available (or if instructed to upgrade by Veebeam Customer Support), see Appendix E – Veebeam box upgrade.

In addition to the Laptop software download, it is suggested you take a few moments to review the Known Issues and Limitations associated with the software (found at the same web location as the software download).

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 14 of 59

2) Firewalls

Firewalls provide essential security for your Laptop when using the internet by monitoring traffic on all ‘networks’ on your Laptop. Common firewall software includes McAfee Internet Security and Norton Internet Security. Veebeam uses a secure, private network to communicate between the Veebeam box and the USB antenna. Sometimes, firewall software can mistake Veebeam’s network for a threat and stops Veebeam from working. In such cases, your firewall software needs to be told to allow the Veebeam private network to operate.

If your firewall produces a notification that it has identified Veebeam as a threat, you need to add Veebeam to the firewall’s ‘exception list’. For more information, see the Help documentation associated with your firewall. Details of setting up some common firewalls can be found in the appendices of this document, see Appendix C – Firewall set up

.

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 15 of 59

3) What are codecs and why are they important?

When playing local video files directly from your Laptop to the TV using the Veebeam Player, Veebeam relies on compression/decompression software (known as ‘codecs’) on the Laptop to understand the files. In order to achieve the highest level of compatibility as well as highest quality of sound and video, it is recommended that you install a ‘codec pack’ on your Laptop. Depending on the pack, you should only need to have one codec pack installed on your Laptop to play most files.

If you already have a codec pack installed on your Laptop it will typically be shown in either All Programs on the Start menu (Windows) or Other under System Preferences (Mac).

Following are some examples of codec packs which can help ensure a high level of compatibility.

Windows 7, Vista and XP OS X

Examples of codec packs which have been checked with Veebeam

•

K-Lite codec pack - http://www.codecguide.com/download_k-

lite_codec_pack_full.htm

•

CCCP codec pack - http://www.cccp-

project.net/download.php?type=cccp

Veebeam for Windows is a 32-bit application and will use only 32-bit codecs. If given a choice between 32-bit and 64-bit, 32-bit codecs should be installed.

Examples of codec packs which have been checked with Veebeam

•

Perian Quicktime add-on - http://perian.org/

• Flip4Mac WMV codec -

http://www.telestream.net/flip4mac-

wmv/overview.htm

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 16 of 59

Note: K-Lite codec pack on Windows 7, Vista and XP

If you have the K-Lite codec pack installed on your computer some of the settings may need adjusting to ensure all file types will play on the Veebeam Player:

Click on the Start icon, then select All Programs then K-Lite Codec Pack and Configuration.

Under Configuration select ffdshow video decoder and the ffdshow video decoder configuration screen is displayed.

Check the decoder settings for

MPEG1 and MPEG2.

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 17 of 59

If MPEG1 and MPEG2 are not set to “libavcodec” click

on the current setting (“disabled” in the example) and

select “libavcodec” from the drop down menu displayed

for both MPEG1 and MPEG2.

When MPEG1 and MPEG2 are both set to “libavcodec” click on OK.

SC-200912-PS-9 (v5.9 - 20110224)

Other brands and product names are trademarks or registered trademarks of their respective holders. 18 of 59

Starting your Veebeam

Now that your TV and Laptop are all set up, we’re ready to start Veebeaming.

Turn on your TV and Veebeam box

Check that the TV is set up to receive input from the same TV connection where the Veebeam box has been connected (e.g. HDMI1, HDMI2, AV1, AV2 etc.). Depending on which TV you have, you may need to alter this from one of your TV menus using the TV remote control.

Also, make sure the Veebeam box is turned on by removing the USB antenna from the cradle. The Status light at the front of the Veebeam box should turn on.

After a short period of time, the screen shown below should appear on your TV:

Remove the USB antenna to

turn Veebeam On

Veebeam Laptop User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual