Vectron POS Mobile XL User Manual
VECTRON SYSTEMS
Vectron POS MobileXL
User manual
Your Vectron dealer
Stamp
Date: 02.03.2012
© 2008 to 2012 by Vectron Systems AG
Subject to error and technical modification
Manufacturer
Vectron Systems AG
Willy-Brandt-Weg 41
48155 Muenster, Germany
www.vectron.de
Leading in POS Technology
Vectron
3
Contents
1. Terms, signs and symbols ................................................. 11
1.1. Notes on safety............................................................................... 11
1.1.1. Signal words .................................................................................... 12
1.1.2. Word message ................................................................................. 13
1.1.3. Safety symbols ............................................................................... 14
1.2. References to information ............................................................ 14
2. General notes on safety .................................................... 15
3. About this manual .............................................................. 18
3.1. Target group ................................................................................... 18
3.2. Purpose............................................................................................ 18
3.3. Dealer support ................................................................................ 18
3.4. Explanatory notes on content ...................................................... 19
4. Specification ......................................................................21
4.1. MobileXL POS system .................................................................... 22
4.2. Vectron POS software ................................................................... 24
4.3. MobileXL charging- and docking station ..................................... 25
4.4. Use as directed ............................................................................... 27
4.5. Technical data ................................................................................. 30
4.5.1. MobileXL POS system .................................................................... 30
4.5.2. Battery B40 .................................................................................... 31
4.5.3. MobileXL Charging- and docking station .................................... 32
4.5.4. Power supply Vectron PS30 .........................................................32
4.5.5. Vectron POS software ................................................................... 33
5. Device description .............................................................34
5.1. Shipment .........................................................................................34
5.2. Device description .......................................................................... 35
5.2.1. MobileXL POS system front view ................................................. 35
5.2.2. MobileXL POS system rear view ................................................... 38
5.2.3. MobileXL POS system detailed view ............................................ 40
5.2.4. Battery B40 .................................................................................... 42
5.2.5. MobileXL Charging- and docking station front view.................. 44
5.2.6. MobileXL charging- and docking station rear view ................... 46
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VECTRON POS MOBILEXL
5.2.7. MobileXL Charging- and docking station bottom view .............. 48
5.2.8. Power pack Vectron PS30 ............................................................. 50
5.2.9. Power cord ...................................................................................... 52
5.3. Dimensions ...................................................................................... 54
6. Starting ...............................................................................56
6.1. Setting up the MobileXL charging- and docking station ........... 57
6.1.1. Selecting the set-up site for the MobileXL Charging-
and docking station and set up .................................................... 57
6.1.2. Connecting the MobileXL charging- and docking station
to the voltage supply ..................................................................... 58
6.1.3. Connecting devices to MobileXL charging-
and docking station........................................................................60
6.2. Inserting and charging B40 batteries .........................................60
6.2.1. Inserting B40 batteries to the MobileXL charging-
and docking station and charging ................................................ 61
6.2.2. Inserting a B40 battery to the MobileXL POS system ...............64
6.2.3. Inserting MobileXL POS system to MobileXL charging-
and docking station and charging B40 battery .........................66
6.3. Installing a network .......................................................................68
6.3.1. Installing a wired network ............................................................. 69
6.3.2. Installing a wireless network ........................................................ 70
6.4. Installing Bluetooth ....................................................................... 71
7. Operation ............................................................................72
7.1. Holding the MobileXL POS system ............................................... 72
7.2. Transporting the MobileXL POS system ...................................... 73
7.3. Switching on the MobileXL POS system and switching it to
quiescent condition ........................................................................ 74
7.3.1. Switching on the MobileXL POS system ...................................... 74
7.3.2. Switching the MobileXL POS system to quiescent condition ... 75
7.3.3. Activating the MobileXL POS system from quiescent
condition .......................................................................................... 76
7.3.4. Switching off the MobileXL POS system ..................................... 77
7.4. Charging the B40 battery ............................................................. 78
7.5. Exchanging the B40 battery ......................................................... 80
7.6. Entering data to the MobileXL POS system ................................ 83
6
7.7. Sign in to the MobileXL POS system ............................................ 87
7.7.1. Sign in via operator button ........................................................... 88
7.7.2. Sign in via operator key ................................................................88
7.8. Sign out from the MobileXL POS system .................................... 91
7.8.1. Sign out via operator button ........................................................ 91
7.8.2. Sign out via operator key .............................................................. 91
7.9. Working with guest checks ........................................................... 93
7.9.1. Opening a guest check .................................................................. 93
7.9.2. Closing a GC .................................................................................... 94
7.9.3. Finalizing a GC ................................................................................ 94
7.9.4. Splitting PLUs of a guest check to invoice ................................. 95
7.9.5. Splitting single PLUs of a guest check to another
guest check .....................................................................................96
7.9.6. Moving all PLUs of one guest check to another guest check ... 97
7.9.7. Transferring a guest check ........................................................... 97
7.10. Working with hold buffers ............................................................. 98
7.11. Working with reports ..................................................................... 99
7.12. Void and Correction ..................................................................... 100
7.13. Using a wireless network for data transfer ..............................100
7.14. Restarting the MobileXL POS system ........................................ 101
8. Shut down .........................................................................102
8.1. Shutting down the MobileXL POS system ................................. 102
8.2. Shut down of MobileXL charging- and docking station ........... 105
9. Errors, possible reasons and troubleshooting ..............107
9.1. MobileXL POS system .................................................................. 107
9.2. MobileXL Charging- and docking station ..................................112
10. Service and maintenance ................................................115
10.1. Cleaning .........................................................................................115
10.1.1. Cleaning housing and display .....................................................116
10.1.2. Cleaning the contacts .................................................................. 116
10.2. Maintenance ..................................................................................116
10.3. Contacting the customer service ............................................... 116
11. Disposal ............................................................................117
12. Glossary ............................................................................118
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VECTRON POS MOBILEXL
13. Icons ..................................................................................120
14. EC Declaration of conformity ..........................................129
15. Accessories ......................................................................130
15.1. Battery B40 and Battery housing B40 ......................................130
15.2. MobileXL Charging- and docking station
with power pack Vectron PS30 ..................................................131
15.3. Touch pens ....................................................................................132
15.3.1. Vectron Touch pen .......................................................................132
15.4. Multifunction touch pen ..............................................................132
15.5. Leather holster .............................................................................133
15.6. Belt .................................................................................................134
15.7. Safety strap ..................................................................................134
15.8. WLAN Access Point Professional ...............................................135
15.9. Network print licence for Wireless LAN ....................................135
15.10. Printer Bixolon SPP-R200 ........................................................... 136
16. Other Vectron products ..................................................137
16.1. Stationary POS systems ..............................................................137
16.1.1. Vectron POS ColorTouch .............................................................138
16.1.2. Vectron POS Mini .........................................................................139
16.1.3. Vectron POS Modular ..................................................................140
16.1.4. Vectron POS SteelTouch II .......................................................... 141
16.1.5. Vectron POS SteelTouch Light ...................................................142
16.1.6. Vectron POS SteelTouch PC ........................................................ 143
16.2. Hybrid and mobile POS systems.................................................144
16.2.1. Vectron POS MobilePad ...............................................................14 4
16.2.2. Vectron POS MobilePro ............................................................... 145
16.2.3. Vectron POS MobileTouch ...........................................................146
16.3. Software ........................................................................................ 147
16.3.1. Vectron Commander ....................................................................147
16.3.2. Vectron POS software .................................................................148
16.3.3. Vectron POS PC ............................................................................14 8
16.4. bo nVito ..........................................................................................148
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1. Terms, signs and symbols
This chapter informs you about the terms, signs and symbols that
are used in this user manual.
1.1. Notes on safety
This user manual contains safety notes, which indicate
hazards when operating the Vectron POS MobileXL, in the
following referred to as MobileXL.
Each safety note consists of three elements, the signal
word (1), the word message (2) and the safety symbol (3).
1
EN
3
Fig. 1: Example for a safety note
2
11
VECTRON POS MOBILEXL
1.1.1. Signal words
Signal words inform you about the risk of danger. The risk
contains information on how serious injuries are and how
probable it is that an injury will occur.
The signal word “DANGER” indicates a danger with high
risk, which will result in death or severe injury if it is not
avoided.
The signal word “WARNING” indicates a danger with medium risk, which could result in death or severe injury if it
is not avoided.
The signal word “CAUTION” indicates a danger with low
risk, which could result in minor injuries if it is not avoided.
A DANGER
A WARNING
A CAUTION
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NOTICE
The signal word “NOTICE” indicates a danger, which could
result in material damage if it is not avoided.
1.1.2. Word message
Information of the word message for personal injury appear in the same order in every safety note.
Risk of electric shock
High voltage at the power supply
•
X
Do not open power supplies
You will die or suffer from burns
X
Only use undamaged power supplies
The word message contains the following information:
• You are told what is dangerous.
• You are told what endangers you and where the danger
is located.
• You are told what you must not do.
• You are informed about the consequences when ignor-
ing the safety note.
• You are told what you have to do to avoid the hazard.
Information of the word message for material damage appear in the same order in every safety note.
Caustic cleansers can damage the surfaces
X
Do not use caustic cleansers
X
Only use mild cleansers or water for cleaning
EN
The word message contains the following information:
• You are told what causes the material damage.
• You are told what you must not do.
• You are told what you have to do to avoid material dam-
age.
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VECTRON POS MOBILEXL
1.1.3. Safety symbols
Each safety note contains a safety symbol, which marks
the hazard graphically. If no special safety symbol is available, the general safety symbol is used.
Safety symbols have the following meaning:
Symbol Meaning
General safety symbols for signal word
A A
a
s
t
panels, warning of personal injuries.
General safety symbol for hazards for
which no special safety symbol is available.
Special safety symbol for hazards
through electric current.
Special safety symbol for hazards
through high temperatures
14
1.2. References to information
This user manual contains information that refer to helpful
information concerning the handling of MobileXL.
The information signal has the following meaning:
The information signal indicates references to information that can be helpful
when operating the MobileXL.
i
2. General notes on safety
This chapter informs you about hazards that exist when operating
the MobileXL.
Observe the following notes on safety by all means:
A DANGER
Risk of electric shock
High voltage at cable and power supply
•
X
Do not open power supplies
You will die or suffer from burns
X
Only use undamaged cables and power
s
supplies
X
Only use cables and power supplies in
original condition
X
Do not use liquids next to cable and
power supply
t
A DANGER
Danger through high temperatures
Batteries B40 can ignite
•
X
Do not expose batteries B40 to fire or
high temperatures
X
Do not open, drop, throw or modify
batteries B40
You will suffer from cauterization or burns
X
Charge batteries B40 between 0 and
45 °C at air humidity of 45 to 85 percent
X
Discharge batteries B40 between -10 and
60 °C at air humidity of 45 to 85 percent
X
Store batteries B40 between -20 and
60 °C at air humidity of 45 to 85 percent
EN
15
VECTRON POS MOBILEXL
Risk of electric shock
Short circuit in the low-voltage circuit of
•
the power supply
X
Do not pour liquids over MobileXL, cable
s
a
and power supply
You could suffer an electric shock
X
Do not use liquids next to cable and
power supply
Damage of MobileXL
Dropping of MobileXL from the set-up
•
area
Transport and dispatch of MobileXL in
•
inappropriate packaging
Overvoltage in power supply network
•
Overvoltage through connection of a
•
wrong power supply
The MobileXL could be damaged
X
Place MobileXL on a stable, even surface
with sufficient space
X
Keep the original packaging
X
Transport and dispatch the MobileXL
exclusively in the original packaging
X
Exclusively connect the MobileXL to a
voltage between 100 and 240 volt
X
Exclusively use Vectron accessories or
accessories approved by Vectron
A CAUTION
NOTICE
16
a
a
NOTICE
Damage of B40 batteries
Short circuit of battery electronics
•
The B40 batteries could be damaged
X
Do not touch contacts of B40 batteries
with metallic objects
X
Do not pour liquids over B40 batteries or
clean them with liquids
X
Do not use damaged batteries
X
Do not ship damaged batteries
X
Dispose of damaged batteries properly
NOTICE
Modification of configuration and
programming of MobileXL
Loss and illegal modification of data
•
Illegal modification of configuration and
•
programming
You could sustain financial damage and
penal consequences
X
Protect programming by passwords
X
Assign each operator exclusively his
required rights
EN
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VECTRON POS MOBILEXL
3. About this manual
This user manual is part of the MobileXL. The user manual must
be kept together with MobileXL. When forwarding the MobileXL
please forward this manual as well.
3.1. Target group
This user manual is meant for end users of the MobileXL.
3.2. Purpose
This user manual informs you about performance and features of the MobileXL. It is meant to inform you about how
to start, operate and close down the MobileXL.
3.3. Dealer support
18
Vectron Systems AG is the manufacturer of MobileXL. Vectron does not sell the MobileXL directly to end users. The
Vectron specialist dealer from whom you purchased the
MobileXL is your contact partner for all questions concerning the POS system.
The MobileXL systems which Vectron sells to their specialist dealers are neither programmed nor configured. Your
Vectron dealer should have programmed and configured
your MobileXL system after consulting you and according
to your requests.
For this reason, this end user manual contains only the
information that applies for all MobileXL POS systems,
since the Vectron POS software should be programmed and
configured individually for you. This end user manual does
not contain information about programming and configuration of the MobileXL POS system.
You should have obtained detailed training and documentation, adjusted to your programming and configuration of
Vectron POS software, from your Vectron dealer.
3.4. Explanatory notes on content
The chapter “Specifications” gives an overview on the
tasks for which you can use the MobileXL. In chapter “Device description” you are informed about the components
of MobileXL, where you find the components, their designation and the functions they have.
The chapter “Starting” explains the preparations required
for starting the MobileXL. The normal mode of the MobileXL is explained in chapter “Operation”. The chapter
“Shutdown” describes how to shut down the MobileXL if
you do not use it for a longer period.
The chapter “Errors, possible reasons and troubleshooting” helps you to remove errors. The chapter “Service and
maintenance” explains how to clean the MobileXL and how
to get technical support.
The chapter “Disposal” describes how to dispose of MobileXL after use. The “Glossary” explains abbreviations
and terms that are used in connection with MobileXL. The
chapter “Icons” explains the graphical elements of MobileXL and their meaning.
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EN
VECTRON POS MOBILEXL
The “EC Declaration of conformity” certifies the guidelines with which MobileXL complies and according to which
standards the MobileXL was built.
The chapter “Accessories” informs you about additional
products that you can buy and use together with MobileXL.
The chapter “Other Vectron products” informs you about
other products, which Vectron offers in addition to MobileXL.
20
4. Specification
This chapter informs you about the features, the technical data
and the intended use of MobileXL.
MobileXL is a hybrid POS system that consists of two components:
MobileXL POS system and MobileXL charging- and docking station.
You bought the components separately. Hybrid POS system means
that the MobileXL is suitable for mobile as well as for stationary
use in the MobileXL charging- and docking station.
The MobileXL POS system comprises the MobileXL POS system
with one battery B40.
The MobileXL charging- and docking station comprises chargingand docking station and power supply Vectron PS30 with power
cord.
EN
21
VECTRON POS MOBILEXL
4.1. MobileXL POS system
The MobileXL POS system is a mobile POS system, which
you can also use without network connection.
The MobileXL POS system consists of a shock- and splashproof magnesium housing.
Via the touch screen you enter data like bookings with your
finger or the touch pen. The display is readable even in
direct sunlight.
The MobileXL POS system transfers the entered data per
Wireless LAN. It supports the WEP safety standard for data
encryption. Via the wireless network connection you can
update the Vectron POS software or read out booking data.
The MobileXL POS system can connect to several Access
Points. It independently selects the Access Point with the
strongest radio signal. Thanks to this function, a large
reception- and transmission area can be covered. Your
Vectron dealer can check for you whether the MobileXL
POS system can be integrated to an existing Wireless LAN.
22
The MobileXL POS system has installed two WiFi antennas
to guarantee the best possible reception.
Bluetooth allows wireless connection of devices to the
MobileXL POS system via short distances, eg connection of
mobile printers.
The MobileXL POS system provides a SIM card slot. Your
Vectron dealer can insert a SIM card to the slot, eg for
encrypting data of a future fiscal memory.
A sensor recognizes when you tilt the MobileXL POS system. Your Vectron dealer can configure the MobileXL POS
system for you so that the screen content is tilted by 180
degrees, for showing a customer his order or invoice for
example. Furthermore you can program the POS system so
that is switched to quiescent state in a defined position.
The MobileXL POS system has an integrated loudspeaker.
It can inform you about system messages by means of
sounds. Please ask your Vectron dealer to configure the
sounds for you.
Your Vectron dealer can configure the MobileXL POS system so that the integrated vibration function informs you
about incoming messages that were sent by eg a ServiceCall.
Shipment of the MobileXL POS system includes a battery
B40. The lithium ion accumulator provides energy for
approx. four hours, depending on ambient conditions and
usage. The service life depends for instance on whether
Wireless LAN and screen are switched on and whether the
power save function is programmed. The battery can be
exchanged within short time.
EN
The MobileXL POS system has a cache and a flash memory.
In case of power failure, the cache, where data is stored
during operation of the MobileXL, is supplied with power by
means of a buffer battery. After switching off the MobileXL
data is stored in the flash memory.
The MobileXL POS system has a power save function with
which you can switch off components. Thanks to the lower
energy consumption you can prolong the service life of the
MobileXL POS system depending on ambient conditions
and usage.
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VECTRON POS MOBILEXL
The MobileXL POS system can optionally be equipped with
a transponder. You can use an RFID card eg for log in to
the POS system. Likewise, you can use the transponder for
loyalty programs. The optional transponder uses the TAG-It
HF-I plus standard with 13, 56 MHz.
Your Vectron dealer should have configured and programmed the MobileXL according to your requests.
4.2. Vectron POS software
The MobileXL POS system is supplied with Vectron POS
software, which your Vectron dealer configured and programmed.
All Vectron POS systems use the same software. The GUI
can be adjusted individually to the different screen sizes of
the stationary and mobile POS systems.
The functions that can be used with the installed Vectron
POS software depend on the applied software version, configuration and programming of the MobileXL POS system.
24
4.3. MobileXL charging- and docking station
The MobileXL charging- and docking station serves for
charging B40 batteries and for connecting peripherals like
eg printers, customer displays and cash drawers to the
MobileXL POS system.
You can charge up to three B40 batteries simultaneously in
the MobileXL charging- and docking station: two batteries
in the compartments of charging- and docking station and
one more, if it is inserted in the MobileXL POS system and
the POS system is put in the charging- and docking station.
You can use the MobileXL POS system in the charging- and
docking station during the charging process.
It takes about four hours to charge a discharged battery
in the MobileXL charging- and docking station. The charging- and docking station requires more time to charge the
battery inserted in the MobileXL POS system when the POS
system is switched on. The indicator lamps of MobileXL
POS system and the charge indicator at the battery compartments tell you whether the inserted B40 batteries are
charged or being charged.
To the two USB- and four serial ports at the rear of MobileXL charging- and docking station you can connect
external devices like eg printers, customer displays and
scanners. At the front of MobileXL charging- and docking station you find another USB-port for connecting eg a
USB-stick or a USB-keyboard.
EN
Your Vectron dealer can integrate the MobileXL into a POS
system network via a network port at the charging- and
docking station. The MobileXL POS system can receive
data via the network and send data to other POS systems
when it is inserted in the charging- and docking station.
25
VECTRON POS MOBILEXL
The MobileXL charging- and docking station has a port to
which you can connect the cash drawers. Using a Y-cable
you can connect up to two cash drawers.
The Kensington-port serves for connecting an anti-theft
device, protecting the MobileXL charging- and docking station against theft by means of a lock and a wire rope.
An operator lock is mounted to the housing of the MobileXL POS system. With the suitable operator key you can
log in to the MobileXL POS system when it is inserted in
the MobileXL charging- and docking station. Your Vectron
dealer should have configured the operator lock system for
you.
26
4.4. Use as directed
The MobileXL POS system may be used as hybrid POS system. The MobileXL charging- and docking station may be
used for charging B40 batteries, for connecting approved
external devices and in connection with the MobileXL POS
system as stationary POS system.
Use the supplied cable with safety plug to connect the
MobileXL charging- and docking station and power supply
Vectron PS30 to a grounded socket. Using other power
supplies and cables is not as directed. The power supply
network must be protected with a residual current device.
MobileXL POS system, MobileXL charging- and docking station, power supply Vectron PS30 and battery B40 must not
be opened. POS system, charging- and docking station and
their accessories must not be modified.
The operating company of MobileXL is responsible for
storage and backup of data created with the MobileXL. The
data is to be processed and stored in such a way that they
comply with eg the demands of fiscal authorities.
Depending on configuration and programming of the
Vectron POS software, operators can modify the stored
data, configuration and programming of the MobileXL, for
instance the PLU- or rights table for operators. Furthermore, operators can carry out functions like void if these
are enabled in the rights management of the POS system.
27
EN
VECTRON POS MOBILEXL
You should protect yourself against undesired changes of
the above mentioned parts of programming. This can be
achieved by using operator keys, RFID cards and passwords. Each operator should be assigned his required
authorization in the rights table of the POS system. Operator keys and RFID cards, which enable these rights, must
exclusively be accessible to the respective operators. The
passwords must exclusively be known by the respective
operators.
Operator rights must be assigned thoroughly, since operators - depending on their rights - can change or delete
data, configuration and programming. These changes can
cause you financial damage or lead to penal consequences,
for instance if the stored data does no longer comply with
demands of the fiscal authorities.
The operating company of MobileXL is responsible for assigning the operator rights. Prior to starting, your Vectron
dealer should draw up a concept for the assignment of operator rights together with you. Each operator of MobileXL
should exclusively be granted the rights he requires.
28
Your Vectron dealer is responsible for programming and
configuration of the MobileXL. Vectron advises you not to
modify the programming and configuration yourself.
Please contact your Vectron dealer for any questions and
demands concerning programming and configuration.
MobileXL POS system, MobileXL charging- and docking
station, power supply Vectron PS30 and the battery B40
must exclusively be operated under ambient conditions as
described in chapter 4.5 “Technical data” on page 30.
Using the components in other ambient conditions is not as
directed. The MobileXL charging- and docking station must
not be set up and used in the open.
The touch screen must exclusively be touched with touch
pen or fingers.
Batteries B40 may be charged either in the MobileXL
charging- and docking station or in the MobileXL POS
system, when it is inserted in the MobileXL charging- and
docking station.
Operation of MobileXL is exclusively allowed with Vec tron
original accessories or accessories approved by Vec tron.
Your Vectron dealer will inform you about accessories that
you can use together with the MobileXL.
Keep the packaging material for dispatch purposes. Send
the MobileXL POS system and MobileXL charging- and
docking station exclusively in its original packaging. Vectron Systems AG does not accept liability for damages due
to improper packaging.
Use as directed also includes the reading and understanding of this user manual. In addition, the accidental
regulations of the professional organizations have to be
observed.
Any other use than the one described is not as directed.
Vec tron Systems AG does not accept liability for damages
or injuries resulting from improper use.
EN
29
VECTRON POS MOBILEXL
4.5. Technical data
This chapter informs you about the technical data of MobileXL.
4.5.1. MobileXL POS system
Technical data of the MobileXL POS system
Display
Lighting
Display size (active)
Resolution
Colours
Input
Housing two-part magnesium housing,
Processor
Main memory
Cache
Mass storage
Ports in connection with charging- and
Wireless LAN
Bluetooth
Audio
Orientation sensor
Vibration alarm
Power supply
Buffer battery for permanent power supply of
Power consumption
Temperature storage: -20 to 70 °C
Air humidity
30
14.48 c m (5 .7 " ) -TFT-LC D
LED-backlight
11.52 x 8.64 cm; active
640 x 480 pixel
up to 256
touch screen
splash-proof
64-Bit processor, 131 MHz
64 MB SDRAM
2 MB SRAM
1 GB Flash memory
docking station
IEEE 802.11b
2.0
mono loudspeaker, 1 W
four-way orientation sensor
integrated
Lithium-ion battery, 2600 mAh
cache
0.03 to 5 W
operation: -10 to 50 °C
10 to 80 %, non condensing
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