VCON Escort, Cruiser Installation And Setup Manual
Conferencing Systems
Escort/Cruiser
Desktop Systems
Installation and Setup Guide
DOC01062 Rev. 5.0 10.04
© 2001, 2003, 2004 VCON Ltd. All Rights Reserved.
Information in this document is subject to change without notice. No part of this
document can be reproduced or transmitted in any form or by any means electronic or mechanical - for any purpose without written permission from
VCON Ltd.
MeetingPoint is a registered trademark of VCON, Inc., in the United States.
VCON and Media Xchange Manager are trademarks of VCON Ltd.
Microsoft and the Microsoft Internet Explorer logo are registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
Windows and NetMeeting are trademarks of Microsoft Corporation.
All other product names are trademarks or registered trademarks of their respective
companies or organizations.
CAUTION To comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules, the VCON system card must be
connected to computer equipment certified to comply with
Class A limits. All cables used to connect the computer and
peripherals must be shielded and grounded. Operation with
non-certified computers or non-shielded cables may result in
interference to radio or television reception.
Limited Warranty
VCON Ltd. warrants the Product identified by the serial number indicated on the
HARDWARE either accompanying the SOFTWARE or purchased separately will
be free from defects in materials and workmanship under normal use and service
for a period of ONE (1) year from the date of receipt. This Limited Warranty shall
not apply to any product that in the opinion of VCON Ltd. has not been installed or
upgraded according to accompanying documentation from VCON Ltd. or been
subject to misuse, misapplication, negligence r accident while in the hands of the
purchaser. VCON Ltd. warrants that SOFTWARE will perform according to
accompanying user documentation for a period of 90 (ninety) days from the date of
receipt; replacement SOFTWARE will be warranted for 90 (ninety) days from the
date of receipt.
ii VCON Desktop Systems Installation and Setup Guide
GRANT OF LICENCE VCON Ltd. grants the Purchaser a non-exclusive and
non-transferable license to use the SOFTWARE product and to make one copy
solely for backup or archival purposes, which may include user documentation
provided via online or other electronic form. Additional copies may not be made,
nor may anyone else be allowed to copy or otherwise reproduce any part of the
licensed software without prior written consent of VCON Ltd.
COPYRIGHT All trademarks(s), logo(s), name(s), software, documentation and
other supporting materials relating to the Product are trademarked, copyrighted or
owned by VCON Ltd. as proprietary information protected by United States
copyright laws and international and applicable national treaty provisions and laws.
Software protection extends beyond its literal code to structure, sequence and
organization; any unauthorized use or modification would constitute a
misappropriation of VCON’s proprietary rights and a violation of the License
agreement.
LIABILITIES VCON’s entire liability and the Purchaser’s exclusive remedy shall
be at VCON’s option, either return of the price paid or repair/replacement of the
Product not meeting VCON’s declared Limited warranty. VCON or its suppliers
shall not be liable in any event to anyone for any indirect, incidental, consequential,
special or exemplary damages including without limitation damages for loss of
business profits, business interruptions, business information or other pecuniary
loss arising out of the use of or inability to use the said Product even if advised of
the possibility of such damages. In any case, VCON’s entire liability under any
provision of this agreement shall be limited to the amount actually paid by the
Purchase for the Product.
Modifications
The FCC requires the user to be notified that any changes or modifications made to
this device that are not expressly approved by VCON Ltd. may void the user’s
authority to operate the equipment.
VCON Desktop Systems Installation and Setup Guide iii
Safety Notice
The VCON system card should only be connected to and operated in SELV (Safety
Extra Low Voltage) computers. The VCON system card should only be connected
to computers that have a limited power source according to section 2.11 of the EN
60950 Safety Standard or to a computer that has a fire enclosure according to
paragraph 4.4.6-4.4.8 of the EN 60950 Safety Standard. After being connected to
the computer, only the external connectors should be accessible to users.
The VCON Desktop system card must only be used in a computer that has a screwdown cover or lid. As unsafe voltages (TNV) exist on the card, disconnect the
ISDN line from the card whenever the cover or lid of the computer is removed.
There must be an air gap of at least 2mm. between the VCON Desktop system card
and other components in the computer.
iv VCON Desktop Systems Installation and Setup Guide
For Users in Canada
NOTICE:
The Industry Canada Label identifies certified equipment. This certification means
that the equipment meets telecommunications network protective, operational and
safety requirements as prescribed in the appropriate Terminal equipment Technical
Requirements document(s). The Department does not guarantee the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not
prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may be particularly important in
rural areas.
CAUTION Users should not attempt to make such connections
themselves, but should contact the appropriate electric
inspection authority, or electrician, as appropriate.
NOTICE:
The REN for this device is X.X. The Ringer Equivalence Number (REN) assigned
to each terminal device provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement
that the sum of the Ringer Equivalence Number of all the devices does not
exceed 5.
VCON Desktop Systems Installation and Setup Guide v
Pour les utilisateurs au Canada
AVIS:
L’étiquette d’Industrie Canada identifie le matériel homologué. Cette étiquette
certifie que le matériel est conforme aux normes de protection, d’exploitation et de
sécurité des réseaux de télécommunications, comme le prescrivent les documents
concernant les exigences techniques relatives au matériel terminal. Le Ministère
n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le
raccorder aux installations de l’entreprise locale de télécommunication. Le matériel
doit également être installé en suivant une méthode acceptée de raccordement.
L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions
énoncées ci-dessus n’empêche pas la dégradation du service dans certaines
situations.
Les réparations de matériel homologué doivent être coordonnées par un
représentant désigné par le fournisseur. L’entreprise de télécommunications peut
demander à l’utilisateur de débrancher un appareil à la suite de réparations ou de
modifications effectuées par l’utilisateur ou à cause de mauvais fonctionnnement.
Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à la
terre de la source d’énergie électrique, des lignes téléphoniques et des canalisations
d’eau métalliques, s’il y en a, sont raccordés ensemble. Cette précaution est
particulièrement importante dans les régions rurales.
AVERTISSEMENT L’utilisateur ne doit pas tenter de faire ces
raccordements lui-même; il doit avoir recours à un
service d’inspection des installations électriques, ou
à un électricien, selons le cas.
AVIS:
Le IES assigné à cette équipment est X.X. L’indice d’équivalence de la sonnerie
(IES) assigné à chaque dispositif terminal indique le mombre maximal de
terminaux qui peuvent être raccordés à une interface. La terminaison d’une
interface téléphonique peut consister en une combinaison de quelques dispositifs, à
la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les
dispositifs n’excède pas 5.
vi VCON Desktop Systems Installation and Setup Guide
About this Installation and Setup Guide
This Installation and Setup guide explains how to set up the VCON Desktop
systems. The following chapter summary briefly describes this guide’s contents:
Chapter 1 Welcome to VCON Videoconferencing
Introduction to this Installation and Setup Guide
Chapter 2 System Installation and Connections
Procedures for installing the system card and connecting
the standard system equipment to your computer.
Chapter 3 MeetingPoint Setup
Procedures for installing the MeetingPoint application
and setting up its configuration.
Chapter 4 Troubleshooting
Solutions for possible problems that you may encounter
with the VCON system.
Appendix A Connecting Optional Accessories
Procedures for connecting optional accessories and
peripheral equipment to the VCON system.
VCON Desktop Systems Installation and Setup Guide vii
VCON Technical Support
This Installation and Setup Guide was designed to help you prepare your
videoconferencing system easily so that you can enjoy its many features.
IIf a situation occurs that is not covered by the supplied documentation, contact
your local VCON distributor, and request assistance from their VCON-trained
technical support department. Please describe the problem, device, and PC
operating system (if applicable), and any other relevant details.
viii VCON Desktop Systems Installation and Setup Guide
Table of Contents
TABLE OF CONTENTS
Limited Warranty ..............................................................................................ii
Modifications................................................................................................... iii
Safety Notice ....................................................................................................iv
For Users in Canada ..........................................................................................v
Pour les utilisateurs au Canada.........................................................................vi
About this Installation and Setup Guide..........................................................vii
VCON Technical Support ............................................................................. viii
1 Welcome to VCON Videoconferencing ............................................. 1
1.1 Desktop System Components ...................................................................2
Escort, Cruiser 150/384 Cards ..................................................................2
Desktop Camera........................................................................................4
Audio Devices...........................................................................................4
MeetingPoint Setup CD-ROM..................................................................5
Optional Accessories Supplied by VCON................................................5
2 System Installation and Connections ............................................... 7
2.1 Package Contents ......................................................................................7
2.2 Minimum System Requirements ..............................................................8
2.3 Desktop Systems Equipment Installation .................................................9
Installing the Videoconferencing Card...................................................10
Connecting the ISDN Line (Cruiser 150/384)........................................11
Connecting the Main Desktop Camera...................................................12
Connecting the Telephone Handset (Escort, Cruiser 150) .....................13
Connecting Multimedia Speakers...........................................................14
3 MeetingPoint Setup .......................................................................... 15
3.1 Uninstalling Previous MeetingPoint Versions........................................15
3.2 Installing MeetingPoint...........................................................................17
3.3 Starting and Exiting MeetingPoint® ......................................................25
System Managed by MXM.....................................................................25
Stand-alone System.................................................................................27
Exiting MeetingPoint..............................................................................27
3.4 Setting Up The MeetingPoint Configuration..........................................28
3.5 Changing Configuration Information .....................................................41
VCON Desktop Systems Installation and Setup Guide ix
Table of Contents
4 Troubleshooting................................................................................ 43
A Connecting Optional Accessories .................................................. 47
A.1 Connecting a Second Desktop Camera .................................................. 48
A.2 Connecting a VCR.................................................................................. 49
A.3 Connecting a Document Camera............................................................ 51
A.4 Connecting a PTZ Camera ..................................................................... 53
A.5 Connecting a Polycom SoundPoint PC 2-Way Speaker
(Escort, Cruiser 150 only) ...................................................................... 55
A.6 Connecting a Tabletop Microphone
(Cruiser 384 Executive Edition)............................................................. 56
x VCON Desktop Systems Installation and Setup Guide
1WELCOME TO VCON VIDEOCONFERENCING
Congratulations on your entry into the rapidly growing world of desktop
videoconferencing! VCON’s desktop video meeting systems are sophisticated, yet
friendly. They give you high video quality and powerful videoconferencing
capabilities over an enterprise’s Internet Protocol (IP) local-area (LAN), wide-area
networks (WAN) and Integrated Subscriber Digital Networks (ISDN).
VCON systems meet all the technical requirements prescribed in the H.323 and
H.320 ITU-T standards for networking.
T The H.323 standard prescribes the worldwide-accepted recommendations for
transmitting video, audio and data across IP LANs and WANs.
T The H.320 standard prescribes the worldwide-accepted recommendations for
transmitting video, audio and data over narrow-band ISDN digital telephone
lines.
The Escort provides an economical solution for enterprises that want to hold video
meetings over their connected IP network.
The Cruiser systems (150, 384) provide the ability to hold video meetings with
other parties over both IP networks and ISDN lines.
The standard VCON Desktop video meeting system includes a system PCI board, a
camera, an audio handset or microphone, MeetingPoint software, and cables.
Optional accessories such as additional cameras, multimedia speakers, and twoway speakers are also available.
VCON Desktop Systems Installation and Setup Guide 1
Chapter 1 Welcome to VCON Videoconferencing
1.1 Desktop System Components
All the components required for connecting and installing the Desktop Video
Meeting system are supplied along with comprehensive documentation and
powerful software to make your video meetings productive and enjoyable.
The main standard Desktop system components are:
• Videoconferencing PCI card
• Desktop camera
• Handset (Escort, Cruiser 150)
2 multimedia speakers (Cruiser 384)
• MeetingPoint setup CD-ROM
Escort, Cruiser 150/384 Cards
T The Escort enables video meetings over IP networks only at a video transmit
rate of up to 1.5 Mbps. It has connectors for the handset, multimedia speakers,
line-level audio, main camera, and composite video.
T The Cruiser 150 enables video meetings over IP networks at a video transmit
rate of up to 1.5 Mbps, and over ISDN lines at up to 128 kbps (1-BRI). Each
has a port for the ISDN connection, as well as connectors for a handset,
multimedia speakers, line-level audio, main camera, and composite video.
T The Cruiser 384 enables video meetings over IP networks at a video transmit
rate of up to 1.5 Mbps, and over ISDN lines at up to 384 kbps (3-BRI). The
card can process true wide-band audio. It has three ISDN ports, as well as:
— Two audio inputs (microphone and line level)
— Two audio outputs (primary and secondary)
— Three video inputs (S-Video, primary composite, secondary composite)
— Two video outputs (S-Video, composite).
2 VCON Desktop Systems Installation and Setup Guide
Chapter 1 Welcome to VCON Videoconferencing
Escort
Cruiser 150
Cruiser 384
Front Panel Views
VCON Desktop Systems Installation and Setup Guide 3
Chapter 1 Welcome to VCON Videoconferencing
Desktop Camera
The desktop camera is handy for both an office environment and for portable use. It
provides color video and includes a built-in microphone, focus, contrast, and other
controls for adjusting the image manually.
Desktop Camera
Audio Devices
Escort,
Cruiser 150
Cruiser 384 T For incoming audio, this system provides a pair of
For incoming and outgoing audio, these systems provide
a handset with a telephone-like receiver for incoming
and outgoing audio
multimedia speakers.
T For outgoing audio, the basic Cruiser 384 provides
the desktop camera’s built-in microphone.
The Cruiser 384 Executive Edition provides a
tabletop microphone (see “Optional Accessories
Supplied by VCON” on page 5).
4 VCON Desktop Systems Installation and Setup Guide
Chapter 1 Welcome to VCON Videoconferencing
MeetingPoint Setup CD-ROM
The CD-ROM in the original VCON Desktop Video Meeting system package
contains VCON’s conferencing application and online guides for setting up and
operating your system. The CD-ROM includes:
• MeetingPoint 4.6 or higher
• Microsoft Internet Explorer 5.0 (for viewing the online help)
• Online Product Guides
— Desktop Systems Installation and Setup Guide
— MeetingPoint User Guide
Optional Accessories Supplied by VCON
The following options may also be supplied by VCON as accessories for the
Desktop Video Meeting system:
Tabletop
Microphone
Document
camera,
PTZ camera
A high-performance unidirectional audio source. It is
highly sensitive, with a working range covering
approximately 6 meters (20 feet) at an area greater than
180° from the front of the unit.
Increases the video capabilities of the Desktop Video
Meeting system.
T A document camera shows a placed document on
the screens of both parties during a conference.
T A pan/tilt/zoom (PTZ) camera provides positioning
capabilities and high-quality video.
VCON Desktop Systems Installation and Setup Guide 5
2SYSTEM INSTALLATION AND CONNECTIONS
The VCON Desktop Video Meeting system installation includes the following
stages:
T Checking the items included in the shipping package
T Verifying that your computer equipment matches the minimum requirements
T Connecting the supplied equipment (for connection procedures of optional
accessories, see Appendix A, “Connecting Optional Accessories”).
2.1 Package Contents
When you open the VCON Desktop Video Meeting system shipping package for
the first time, check that the following items are included, in accordance with the
supplied product:
Item Escort Cruiser
150
1 Videoconferencing PCI card
1 Philips NTSC or PAL desktop camera
1 telephone handset and cable
2 multimedia speakers Opt Opt
1 ISDN cable N/A
3 ISDN cables N/A N/A
1 Audio stereo cable Opt
1 Camera control cable Opt Opt Opt
1 S-Video cable Opt Opt Opt
1 MeetingPoint setup CD-ROM
1 MeetingPoint User Guide
1 Warranty/ Registration card
2nd camera Opt Opt Opt
Pan/Tilt/Zoom camera Opt Opt Opt
Cruiser
384
N/A
N/A
Opt
VCON Desktop Systems Installation and Setup Guide 7
Chapter 2 System Installation and Connections
Item Escort Cruiser
150
Polycom SoundPoint PC 2-way speaker Opt Opt Opt
External Tabletop/Desktop Microphone N/A N/A Opt
Cruiser
384
Legend: - Standard, Opt – Option, N/A – Not applicable.
2.2 Minimum System Requirements
Before installing the VCON Desktop Video Meeting system, make sure that your
computer equipment meets the following minimum requirements:
T PC Pentium 200 MHz or higher
T Any Ethernet Network Interface Card (for LAN/IP videoconferencing)
T Windows 95/98 or Windows NT 4.0/2000 operating system with Microsoft
TCP/IP installed
T Microsoft Internet Explorer 4.0 (or later) installed.
To view the online help, IE 4.0 (or later) must be your default web browser.
If IE is not installed on your computer, you may install IE 5.0 from the
MeetingPoint CD-ROM.
T CD-ROM drive or access to a network CD-ROM drive
T PCI bus interface
T 32 MB RAM (for Windows 95/98-based computers)
64 MB RAM (for Windows NT/2000-based computers)
T 50 MB free disk space
T Mouse
T SVGA monitor or projector
T SVGA card supporting Direct Draw with minimum 2.5 MB memory.
8 VCON Desktop Systems Installation and Setup Guide
Chapter 2 System Installation and Connections
2.3 Desktop Systems Equipment Installation
This section describes how to connect the standard components of the VCON
Desktop Video Meeting system. The following table lists the appropriate
equipment installation procedures for each VCON desktop system and the page
number on which you will find the procedure. Except for the first procedure,
“Installing the Videoconferencing Card” you can perform the connections in any
order that’s convenient.
Procedure Escort Cruiser
Installing the Videoconferencing Card,
see page
10
Connecting the ISDN Line (Cruiser 150/384)
see page
11
Connecting the Main Desktop Camera
see page 12
Connecting the Telephone Handset (Escort,
N/A
Cruiser 150)
see page 13
Connecting Multimedia Speakers
see page 14
Opt Opt
Legend: - Standard, Opt – Option, N/A – Not applicable.
Cruiser
150
384
N/A
VCON Desktop Systems Installation and Setup Guide 9
Chapter 2 System Installation and Connections
Installing the Videoconferencing Card
The first procedure in the installation of the VCON Desktop Video Meeting system
is the insertion of the system card into a free PCI slot (Cruiser 384 requires the
space of two adjacent slots) in the computer.
DANGER Before installing the videoconferencing card, turn off the
computer and all attached equipment. Disconnect them from
the power supply.
³ To install the videoconferencing card
1. Remove the computer’s cover.
2. Insert the supplied videoconferencing card into a free PCI slot and secure
it in place by tightening the slot's retaining screw.
3. Replace the computer’s cover.
Inserting the Videoconferencing Card
10 VCON Desktop Systems Installation and Setup Guide
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