This carpet washer is intended for
household use only and NOT for
commercial or industrial use.
• Only use the carpet washer indoors
and keep the area you’re cleaning
well lit.
• Keep ngers, hair and loose clothing
away from moving parts and
openings whilst using the
carpet washer.
• This appliance can be used by
children aged from 8 years and
above and persons with reduced
physical, sensory or mental
capabilities or lack of experience
and knowledge if they have been
Don’ts
8 Check with the manufacturer
of your ooring prior to using
the carpet washer to ensure
its suitability.
8The clean water tank should be
lled with warm water (max
40C) only. Filling the clean water
given supervision or instruction
concerning use of the appliance
in a safe way and understand the
hazards involved. Children shall not
play with the appliance. Cleaning
and user maintenance shall not
be made by children without
supervision.
• Before using the carpet washer test
your carpets/rugs/upholstery for
colourfastness and pile distortion.
• Only Vax recommended tools
and detergent should be used
with this carpet washer. Using
other detergents may invalidate
the guarantee.
tank with hot or boiling water will
damage the machine and invalidate
the guarantee.
8Always vacuum your carpets
thoroughly before using the
carpet washer.
Don’ts
8Always unplug the carpet
washer before carrying out
any maintenance and before
connecting or disconnecting the
hose/accessories.
8Turn o all controls on the carpet
washer before disconnecting or
connecting the power cord, after
use always wrap the power cord
around the cord clips provided.
8Always replace the fuse in the plug
with a British 13amp fuse.
Do’s
3Take extra care when cleaning on
the stairs.
3Always use the carpet washer with
all water/detergent tank and lters
in place.
3Keep all openings clear and free
from debris as this may aect the
airow/suction.
8Always protect the power cable
from heated surfaces or near
open ames.
8Always protect the power cable
from heated surfaces or near
open ames.
8Always keep the power cord away
from the brushes whilst using the
carpet washer.
3Always use the carpet washer
in an upright position. To prevent
motor damage from dirty water,
never hold the carpet washer
upside down or on its side.
3Store the carpet washer in a cool,
dry area. Before storing the carpet
washer please ensure all water/
detergent tanks and lters are
thoroughly clean and dry.
Please keep instructions
for further use.
Thank you for buying this Dual V Advance.
Taking care of your carpets
The Dual V Advance is designed to make washing carpets regularly, as eective and ecient as
possible and this user guide will help you get the most out of your machine.
Maintaining your carpets will ensure they keep their appearance for longer and smell fresh and
clean. You’ve chosen carpets for your home for a reason and Vax will help you take good care
of them.
Contents
Let’s talk safety
Getting to know your machine
Getting started
Dual V Advance
Included with
your machine
Vax Ultra+ Carpet
Cleaning solution
Taking care of your Dual V Advance
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready
when you are to tackle your carpets.
Taking care of you
We’re here if you need us. Instead of taking me back
to the shop, simply visit:
vax.co.uk/support or call:
(UK) 0844 412 8455(ROI) 1-800 928 308
Monday-Friday 8.30am to 6.30pm, Saturday 9.00am to 5.00pm
Calls are charged at the UK local rate. Please make a note of the serial number and model number
of the product before calling.
IMPORTANT: Carpets should be dry vacuumed thoroughly before washing.
Do not saturate your carpet.
• Test for colourfastness – Wet a white absorbent cloth with the detergent. In a small hidden area of your carpet/rugs
/upholstery gently rub with the dampened cloth. Wait ten minutes and check for colour removal or bleed with white
paper towel or cloth. If your carpet has more than one colour, check all colours.
• Test your carpet/rugs/upholstery – Run the carpet washer over a small hidden area. If no pile distortion occurs
continue cleaning.
• When cleaning an entire room, move furniture out of the area to be cleaned. If the furniture cannot be moved, place
aluminium foil or wax paper under the legs. This will prevent wood nishes from staining your carpet. Pin up furniture
skirts and curtains.
• When using the carpet washer, basic safety precautions should always be observed and don’t over saturate
your carpets.
• Only use Vax carpet detergent. Using other detergents may cause excess foaming and will invalidate your guarantee.
• The clean water tank should only be lled with warm water (max 40C). Filling the clean water tank with hot/boiling
water will damage your machine and invalidate the guarantee. This is a powerful carpet washer, before plugging in
make sure all controls are turned o and hold carpet washer rmly when starting and during use.
Detergent tube
connector port
Nozzle
SpinScrub brushes
(hidden)
Edge Cleaners
Technical Specication
Name Dual V Advance
Code: W87-DV-B
Voltage: 220-240V~50Hz
Wattage: 1350W
Subject to technical change without notice.
Max Extract pedal
Wheels
Clean water tank capacity: 3.7L
Dirty water tank: 3.2L
Cord length 10m
Weight 10.3kg (depending on model)
Hose length W87-DV-B – 2.6m
W87-DV-R – 4.2m
W87-DV-T – 4.2m
*To purchase consumables and accessories, please visit vax.co.uk
40C
Max
!
Getting startedUsing your machine
Assembling your upright
Push handle into
main body.
Hold locking tab
vertically, line up top
caddy (largest of the
two) with back panel
on carpet washer.
Turn handle lock dial
clockwise to lock in place.
Twist locking tab
clockwise to lock
into place.
Line up SpinScrub hand
tool into SpinScrub caddy,
push until clicks into place.
Hold locking tab
vertically, line up bottom
caddy (smallest of the
two) with black panel
on carport washer.
WARNING: Always unplug the carpet washer before performing any maintenance/troubleshooting checks.
IMPORTANT: Your dirty water tank is tted with a oat. When the dirty water tank is full, or the nozzle is not in
contact with the carpet the oat will shut o the suction on the carpet washer. You will be able
to hear if this has happened as the motor noise on the machine will increase. Once the oat is
activated, empty the dirty water tank if full. If the dirty water tank is not full then turn o your
machine at the power switch and wait for the oat to settle.
Filling the water/detergent tank
Press clean water tank
release button.
Pull to remove clean
water tank.
Twist clean water tank cap
anti clockwise to remove.
Twist locking tab
clockwise to lock
into place.
Clip hose connector into top
hose caddy and wrap hose
down and around bottom
caddy. Clip the other end of
the hose into the opposite
side of top caddy.
Stretch hose (Some models
only) - Clip hose connector into
top hose caddy wrap hose down
and around bottom caddy, up and
around top caddy clipping other
end of hose into bottom caddy.
Fill clean water tank
to ‘max’ ll mark.
Pour required carpet/hard
oor detergent into tank.
Line up tabs on water tank
cap with clean water tank,
twist clockwise to re-t.
Line up tabs on detergent
cap with clean water tank,
twist clockwise to re-t.
Twist detergent cap anti
-clockwise to remove.
Automix tank so any detergent
not used can be poured back
into the bottle.
TIP
Using your machineUsing your machine
NOTE: Carpets should be dry vacuumed thoroughly before washing.
Mode selector functions
WASH: SpinScrub brushes deep clean your carpets with water and detergent removing dirt and stains.
RINSE: Only water is released to remove detergent residue.
MAX EXTRACT: Extracts any water/detergent from your carpets/hard oors (some models only). No water/detergent mix will be released during this function (even when trigger is pressed). Use this mode in combination with the Max
Extract pedal for superior drying performance. Ideal for large spills.
Washing your carpets
Plug into mains, press the on
/o button to switch on.
Press the recline pedal and pull
handle backwards.
Select Wash on the mode
selector switch.
Rinsing your carpets/hard oor
Rinsing is not necessary, but will help remove detergent residue leaving your carpets/hard oor looking fresher.
TIP
Select Rinse on the mode
selector switch.
Squeeze trigger on forward
stroke, release trigger on
backward stroke to recover water.
Squeeze trigger to release
water.
For best results use slow
straight parallel strokes.
Max Extract
TIP
Avoid saturating your carpet, do
not use more than 4 wet strokes
over one area. Always end with
dry strokes. For heavily soiled
areas, it may be necessary to
repeat the cleaning process.
Make crisscrossing strokes to
the original pattern and overlap
each pass.
Squeeze trigger to release
detergent and water mix.
Squeeze trigger on the
forward stroke, release trigger
on backward stroke to recover
detergent/water.
For superior drying performance use the Max Extract pedal with Max Extract on the mode selector switch.
The SpinScrub brushes will not spin when the Max Extract pedal is pressed, the entire power of the carpet washer
is used to extract water/detergent from your carpets.
Select Max Extract on the
mode selector switch.
Press the Max Extract
pedal to activate the Max Extract mode.
The brushes will not spin
when the Max Extract
pedal is pressed but
may turn slowly as the
carpet washer is moved
forwards/backwards.
Press the Max Extract
pedal to de-activate the
Max Extract mode.
Using your machineUsing your machine
Washing hard oors (some models only)
CAUTION: To prevent damage to wood oors and other hard oors, follow the ooring manufacturer’s cleaning
recommendations. Inspect oor surface for worn nish, bare wood or separated joints. It’s not recommended to use the
carpet washer on oors if any of these conditions exist.
IMPORTANT: Before attaching the hard oor squeegee onto carpet washer remove tanks, or make sure tanks are empty
before lying the carpet washer on its back.
Click
Lie carpet washer on its
back, line up squeegee
with nozzle.
Hook front of squeegee
onto edge of nozzle.
Push squeegee under nozzle
until it clicks into place.
Stand carpet washer
upright. Fill clean water tank
with water and detergent
tank with hard oor
detergent. Go to ‘Filling the
water/detergent tank’.
Using the SpinScrub and Upholstery wash tool
IMPORTANT: Check the cleaning code on your upholstery. Use the cleaner only on upholstery marked ‘W’ or ‘W/S’.
Check with the manufacturer before use. Run the SpinScrub brush and upholstery wash tools over a small hidden area to
test before cleaning. When using the hose, select Wash on the mode selector switch.
No water/detergent will be delivered on Rinse or Max Extract mode.
Unclip and remove hose.
Lift cover on hose
connection port.
Line up tabs on hose into
hose connection port.
Push and twist hose
clockwise to lock into place.
Line up detergent tube
connector with detergent
tube connection port. Push
and twist clockwise to lock
into place.
Choosing an accessory
TIP
Rinsing is not necessary,
but will help remove
detergent and residue
leaving your hard oors
looking fresher. Go to
‘Rinsing your carpets/hard oor’.
Plug into mains, press the
on/o button to switch on.
Press the recline pedal and
pull handle backwards.
Squeeze trigger to release
detergent and water mix.
Select Wash on the mode
selector switch.
Squeeze trigger on
forward stroke, release
trigger on backward stroke
to extract detergent/water.
Choose an accessory.
Press the on/o button to switch
on. Select Wash on mode
selector switch (No water/
detergent will be delivered on
Rinse or Max Extract mode).
Slide accessory tool over tab at end
of hose until it clicks into place.
Press trigger on hose to release
detergent/water.
Squeeze trigger on the
forward stroke, release trigger
on backward stroke to recover
detergent/water.
Taking care of your machineTaking care of your machine
WARNING: Always switch o and unplug the carpet washer from the mains before assembling, lling and emptying
IMPORTANT: If the hose or tools are blocked, switch o the carpet washer and remove the blockage(s) before
the clean water tank, emptying the dirty water tank or before connecting/disconnecting the attachments.
re-starting your machine.
Emptying the dirty water tank
Lift dirt water tank by
carry handle.
Pull to remove dirty
water tank.
Lift dirty water tank clip up
and outward to release.
WARNING: Always unplug the carpet washer before performing any maintenance/troubleshooting checks
All water and detergent must be removed from tanks.
Cleaning the base lint lter
Lie carpet washer on its
back. The lter is located
behind the brushes.
Pull lter to remove.Rinse lter under water to
remove debris.
Leave to dry for 24 hours
or until fully dry before
placing back in the carpet
washer.
Cleaning the nozzle
24
IMPORTANT
Empty and rinse out clean and
dirty water tanks and leave to
air dry before replacing.
Do not leave detergent/
water stored in the tanks
between uses
.
Empty dirty water over
the sink. Rinse dirty water
tank and lid under water to
remove debris.
Clean the lter screen
located at the back of the
dirty water tank by scooping
out the debris.
Remove dirty water tank.
Lift and pull top of nozzle
to remove.
Rinse nozzle under water
to remove debris.
Line up tabs on nozzle with
holes in carpet washer. Slide
tabs into holes, press down on
nozzle until clicks into place.
TIP
The lint lter should be
checked and cleaned after
every use, if blocked the
SpinScrub brushes may
not turn.
Taking care of your machine
Removing blockages from the SpinScrub brushes
What to do if it goes wrong
SolutionProblem
• Check the ‘This pack contains’ panel on the box to make sure the part
is denitely included in your unit.
Is there an accessory
missing?
Lie carpet washer
on its back.
Firmly pull sides
of SpinScrub
cover to remove.
Advance SpinScrub brush maintenance
Pull rmly to unclip each
side of SpinScrub cover
(one side at a time).
Remove individual
brushes, clean and rinse
under running water to
remove debris.
Remove any threads or
hair caught around the
brush, rinse under water to
remove debris.
Ret the individual
brushes. Line up tabs on
SpinScrub cover with
tabs on brush frame.
Push and clip covers until
click into place.
Leave to fully dry. Line up
tabs on side of SpinScrub
cover into carpet washer,
push rmly until clicks
into place.
Leave to fully dry. Line
up tabs on side of
SpinScrub cover with
carpet washer, push rmly
until clicks into place.
Why won’t the carpet
washer turn on?
Why won’t the cleaner
pick up detergent/
water/spills?
Why won’t the
detergent/clean
water dispense?
• It may not be plugged into the mains correctly: ensure that the plug is pushed
in securely and switched on.
• The power button hasn’t been fully depressed.
• If the carpet washer cuts out during use, disconnect from the mains, allow
to cool for one hour, empty the dirty water tank, clean the lter and check
hose and SpinScrub brushes for blockages.
• The oat in the dirty water tank may have been activated. Empty the dirty
water tank if full. If the dirty water tank is not full then switch the carpet
washer o and wait for the oat to settle before re-starting your machine.
• The dirty water tank may be full and the auto shut o engaged. Empty
the dirty water tank.
• Make sure the dirty water tank is tted correctly and the tank cap
is securely tted.
• Check the hose for blockages.
• Check the SpinScrub brushes for blockages.
• Check the nozzle is tted correctly and for any blockages.
• Make sure the clean water tank is tted correctly.
• The detergent/clean water tank may be empty.
• Check the carpet washer is on the correct setting no water will be
dispensed when using the Max Extract mode.
• No water will be dispensed on Rinse or Max Extract mode when
using the hose.
Why won’t the
brushes rotate?
• The brushes will only rotate when the carpet washer is reclined
and turned on.
• The brushes will not rotate when set in the Max Extract mode.
Ultra+ Carpet Cleaning Solution tackles stubborn spots and
stains and removes unpleasant odours too. It’s specially
formulated to leave no sticky residue, so your carpets stay
fresher for longer.
Ultra+ Pet carpet cleaning solution (1.5l)
1-9-132707-00
Ultra+ Pet Carpet Cleaning Solution tackles stubborn spots
and stains and removes unpleasant pet odours too. It’s
specially formulated to leave no sticky residue, so your
carpets stay fresher for longer.
Ultra+ Refresh & Revitalise (1.5l)
1-9-133260-00
Ultra+ Refresh and Revitalise tackles stubborn spots and
stains. It’s Oxy-Lift Action Technology brings your carpets
back to life and restores carpet pile. Formulates to leave no
sticky residue, so your carpets stay fresher for longer. Safe
to use on wool carpets - Woolsafe approved.
* Calls are charged at the UK local rate. Please make a note of the serial number and model number of the product before calling.
Ultra+ Allergen (1.5l)
1-9-133262-00
Ultra+ Allergen tackles stubborn spots and stains, but also
removes deep down dirt and allergens in your carpet.
Formulates to leave no sticky residue, so your carpets stay
fresher for longer. Ultra+ Allergen carpet cleaning solution
is approved by the British Allergy Foundation.
Ultra+ Sanitise (1.5l)
1-9-133261-00
Ultra+ Sanitise tackles stubborn spots and stains and
removes embedded dust and dirt from carpet pile. Ultra+
Sanitise is formulated to leave no sticky residue, so your
carpets stay fresher for longer.
EEC Statement of Compliance: Manufacturer/EEC importer: Vax Limited, hereby on our own responsibility,
declare that the W87-DV-(B, R, T) series is manufactured in compliance with the following Directives:
Safety: 2006/95/EC Low Voltage Directive. EMC: 2004/108/EC Electromagnetic Compatibility Directive.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice.