FAQs
19Vax Careline: (UK) 0330 026 4275
The machine has no power?
• The ignition key is not inserted or incorrectly turns.
Insert ignition key and turn clockwise to ‘ON.’
• The battery connector is disconnected or poorly attached to the battery security connector.
Firmly connect the battery security connector into the port.
• The machine is not charging before use.
• The batteries are discharged.
Charge the batteries.
• The machine has over heated.
Check what may have caused the malfunction (high slope, brush or squeegee blockage). Wait 30 minutes
and try to avoid the same incorrect process. If the problem persists, contact Vax Commercial Careline:
(UK) 0330 0264275.
The machine doesn’t move forward?
• The power lever is not pressed.
Press the lever.
• The oor slope is too steep.
Manually push the machine to the new level.
• The batteries are dead.
Charge the batteries.
• The power lever was pressed when the machine was turned on.
Release the power lever turn o and restart the machine.
The brushes don’t rotate?
• The brush motor switch is not selected.
Press the button to activate the brushes.
• The machine is not moving forward and the brush control has tripped to avoid damaging the oor.
The brushes will only spin when the power lever is pressed and the machine is moving forward.
Press power lever.
No suction?
• The suction hose is not connected to the squeegee.
Connect it correctly.
• The suction hose and entry point, the squeegees or the inspection compartment are clogged.
Clean out and remove any obstructions.
• The suction motor is turned o.
Turn on suction motor on the control panel.
• The dirty water tank is full.
Empty it.
Insucient suction?
• The dirty water tank cover was not correctly tted.
Ret by hooking the locking clip securely into place.
• The dirty water tank drain hose cap is not tightly closed.
Tighten the cap.
• The suction hose and entry point, the squeegees or the inspection compartment are clogged.
Clean out and remove any blockages.