Please keep instructions for further use and use only as
instructed in this guide
This vacuum cleaner is intended for household use only and
NOT for commercial or industrial use
• Only use the vacuum cleaner indoors on dry surfaces and
keep the area you’re cleaning well lit
• Keep ngers, hair and loose clothing away from moving
parts and openings whilst using the vacuum cleaner
Don’ts
8Don’t use this vacuum cleaner if it has been dropped,
damaged or left outdoors
8Don’t run over the power cord or use vacuum cleaner if
the power cord or plug is damaged. Please contact our
Customer Care Line on: 0844 4128 455 (Mon-Fri: 8.30am
to 6.30pm, Sat: 9.00am to 5.00pm)
8Don’t handle the plug or use the vacuum cleaner with
wet hands
8Don’t pull or carry this vacuum cleaner by the power cord.
Don’t use the power cord as a handle, pull the power cord
around corners, sharp edges or close a door over the
power cord. Don’t unplug vacuum cleaner by pulling on the
power cord
Do’s
3Turn o all controls on the vacuum cleaner before
disconnecting or connecting the power cord
3Always keep the power cord away from the brushes whilst
using your vacuum cleaner. After use always wrap the
power cord around the cord clips provided
3Always make sure both the pre-motor/post motor lters are
in place before use
3 Always make sure the brushbar is set to hard oor when
using your vacuum on the stairs and take extra care when
positioning the vacuum cleaner on the stairs
3Always switch o the vacuum cleaner before disconnecting
or connecting the hose and accessories
• This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision
• Only Vax recommended tools should be used with this
vacuum cleaner.
8Don’t vacuum up any ammable or combustible materials
(lighter uid, petrol, kerosene etc.) or use the vacuum
cleaner in an area with explosive vapours or liquid
8Don’t vacuum up hot coals, cigarette butts, matches or
smoking hot burning items or use in an area where there may
be harmful uids (chlorine, bleach, and ammonia drain cleaner)
8Don’t attempt to remove blockages with sharp objects as
this may cause damage to your vacuum cleaner
8Don’t vacuum up hard or sharp objects such as glass, nails,
screws or coins etc
8Don’t use the vacuum cleaner with incorrect voltage as
this may result in damage or injury to the user. The correct
voltage is listed on the ratings label.
3Keep all openings clear and free from debris as this may
aect the airow/suction
3Always replace the fuse in the plug with a British 13amp
fuse. Always protect the power cable from heated surfaces
and open ames
3Use only CE approved 13amp extension cords, non-approved
extension cords may overheat. Care should be taken to
arrange the extension cord as it could be a trip hazard
3Store the vacuum cleaner in a cool, dry area. If lters have
been cleaned as per user the guide instructions ensure
they are thoroughly dry before storing away.
Thank you for buying this Impact 504.
Taking care of your carpets
The Impact 504 is designed to make vacuuming carpets regularly, as eective and ecient as
possible and this user guide will help you get the most out of your machine.
Maintaining your carpets will ensure they keep their appearance for longer. You’ve chosen carpets
for your home for a reason and Vax will help you take good care of them.
Taking care of your Impact 504
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready
when you are to tackle your carpets.
Taking care of you
We’re here if you need us. Instead of taking me back
to the shop, simply visit:
vax.co.uk/support or call:
(UK) 0844 412 8455(ROI) 1-800 928 308
Monday-Friday 8.30am to 6.30pm, Saturday 9.00am to 5.00pm
Calls are charged at the UK local rate. Please make a note of the serial number and model number
of the product before calling.
1. Use the base accessories.
– Shortest hose
– Extension tube set to shortest practicable length.
2. Clean lters installed.
3. Dust receptacle empty.
4. All Bleeds must be closed.
5. Variable Power set to Maximum.
6. Floor heads/tools set to Carpet Mode for carpet cleaning.
7. Mechanical Agitation turned ON for carpet cleaning.
8. Floor heads/tools set to Hard Floor Mode for hard oor cleaning.
9. Mechanical Agitation turned OFF for hard oor cleaning.
Technical Specication
Name Impact 504
Voltage 220-240V~50Hz
Wattage 700W
Cord length 8-10m
Weight 6.8kg
Subject to technical change without notice.
Accessories & Consumables
Filter Kit (Type 98)*
1-1-134233-00
Belt Kit (Type 1)*
1-1-130669-01
*To purchase consumables and accessories, please visit vax.co.uk
Page 4
Getting startedUsing your machine
PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USE
Assembling your upright
Insert the back panel into
the oorhead
Insert the short end of the
hose into the tube at the back
of the machine and connect
the hose end to the oorhead
Insert the lower quick
release cord hook into the
hole at the bottom of the
back panel
Place the dirt container
onto the machine and push
until it clicks into place
Now take the small clip and
push it down between the
post motor lter cover and
back panel, over the quick
release cord hook to lock
into place
Insert the extension tube
into the handle
Attach hose clip to the
air inlet tube
Push handle into the top
of the machine until it
clicks into place
Before you begin cleaning
• Always switch o and unplug the vacuum cleaner before connecting or disconnecting the hose/attachments, or removing
and emptying the dirt container
• The vacuum cleaner is equipped with a thermal cut-out. If for any reason the vacuum cleaner does overheat the thermostat
will automatically turn the vacuum cleaner o. If this happens, switch the vacuum cleaner o and unplug from electrical
socket. Remove and empty the dirt container also check the vacuum cleaner for blockages. Allow the vacuum cleaner to
cool for approximately 1 hour (if you have cleaned the lters please wait 24 hours for the lters to fully dry before putting
back into the vacuum)
• Filters require cleaning at least every 3 months
• If the vacuum cleaner is blocked, switch o and unplug before removing the blockage
• When using the accessories always make sure the brushbar is switched to the o position
IMPORTANT: When the vacuum cleaner is stood in the upright position or when using on stairs and the hose/tools,
the brushbar height adjust dial must be set to hard oor
How to use
Twist the quick release
cord hook to release the
power cord
Choose your desired
carpet height or hardoor
setting
Plug in your machine and
push ON/OFF button to
switch on
Don’t over ll the dirt
container to avoid clogging
your lter
Using the Hard Floor Adaptor
Apply the Hard Floor Adaptor for optimum results on hard oors.
The Hard Floor Adaptor can be used on any oor setting.
TIP
Push TurboTool holder
on to the handle and clip
TurboTool into position
Plug in and switch on
your machine
Lie vacuum cleaner on its
back exposing brush bar
Align Hard Floor Adaptor
with base of vacuum
cleaner, push until its clicks
into place
To ensure the Hard Floor Adaptor
is correctly tted, the wheels
should be towards the back of
the oor tool when attached to
vacuum cleaner.
Page 5
24hr
Using your machineTaking care of your machine
Using accessories
Remove hose end from
the oorhead
Choose an accessory
Attach accessory adapter
to hose end
If required use tool
connector
Emptying and cleaning the dirt container
Press dirt container
release button to remove
the dirt container
Hold dirt container over
a bin and unclip the lock
on the bottom of the dirt
container, allowing the
dirt to fall out
Cleaning the pre-motor lterExtension tube
Close the base of the dirt
container, align the dirt
container base back onto
the machine and push until
it clicks back into place
Remove extension tube
from inside the handle
Turn the extension tube
and attach to the handle
Attach hose to the top of
the handle
Using your machine on the stairs
Hold the machine to steady when using on the stairs.
Always make sure the brushbar is overhanging the stair tread during use
Push accessory on to the
extension tube
WARNING
This machine has a constantly
rotating brushbar. When using the
machine on stairs, ensure the height
adjuster dial is set to hard oor and
the brushbar is overhanging the
stair tread (as pictured). Always take
extra care when cleaning stairs.
Turn the dirt container
lid anti-clockwise
to remove
40˚C
MAX
Wash the lter under
running water (40°C max)
Lift the dirt container lid
to remove
Leave to fully dry for a least
24 hours before placing
back in the machine
Remove the lter
Tap the lter over a bin to
release and dirt
TIP
Wash lters with warm
water (MAX 40°C) at least
every 3 months.
Page 6
Taking care of your machine
Let’s talk technical
Cleaning the shroud
Turn the dirt container
lid anti-clockwise and lift
to remove
Remove the pre-motor
lter to allow access to
the shroud
Cleaning the post-motor lter
Tap the shroud over a bin
to remove dirt and debris
40˚C
MAX
Wash the shroud under
running water and leave
to fully dry before placing
back into the machine
24hr
Removing debris from the brushbar
Switch o your vacuum cleaner at the main socket.
Using a pair of scissors cut any hair or debris free
from around the brushbar
Removing blockages from the TurboTool
Twist post motor lter
cover anti-clockwise and
lift to remove
40˚C
MAX
Wash the lter under
running water (40°C max)
Remove the lter
24hr
Leave to dry for 24 hours
and then replace before
using your vacuum
Tap the post motor lter
over a binto remove any
dirt or debris
Always switch the machine o
and unplug before carrying out
any maintenance.
WARNING
Remove the rubber ringPush both buttons to open
the TurboTool
Using a pair of scissors,
cut any hair or debris free
from around the brushes
WARNING
If the air inlet, hose or telescopic
tube is blocked, switch o the
vacuum cleaner and remove the
blockage(s) before re-starting the
vacuum cleaner.
Page 7
Let’s talk technical
Changing the belt
Switch o your vacuum
cleaner at the main socket
and unplug. Unclip the 2
small wheels from the base
of the vacuum to enable you
to remove the screws from
behind. Note: The screw for
the height adjuster dial is
located here
Remove the 9 screws
from the base of the
oorhead cover
Remove the oorhead coverLift the brushbar from
the machine to remove
the belt. Note: To remove
debris from the brushbar
Accessories
Don’t forget your accessories!
Order at:www.vax.co.uk/spares-and-solutions
TurboTool
Use the TurboTool for vacuuming your stairs,
upholstery and car interiors. It’s great for picking
up stubborn pet hair.
3 in 1 Tool
1-1-129167-00
3-in-1 tool includes crevice tool for awkward
areas and corner, dusting brush for areas such
as skirting and an upholstery tool for cleaning
sofas, curtains, chair seats and car interiors.
Place the brushbar through
the belt and hook the belt
onto the metal spindle
Once the belt has been
replaced attach the brushbar
back onto the vacuum
Replace the oorhead cover,
2 small wheels and height
adjuster dial by screwing
back into place
Flexi Crevice Tool
1-1-131393-00
A handy long, exible tool for getting far behind
and around furniture.
Fur and Flu Tool
1-1-131392-00
Specically designed to remove extra stubborn
pet hair from upholstery, furniture and carpets.
Page 8
What to do if it goes wrongGetting in touch
There is an
accessory missing
Why does my vacuum
cleaner have no power?
SolutionProblem
• Check the ‘This pack contains’ panel on the box to make sure the part is
included with your machine
• The plug may not be fully pushed into the electrical socket
• Check the fuse in the plug if this needs replacing, always replace with a
British 13amp fuse
• The motor thermostat may have tripped. If this has happened, unplug the
vacuum cleaner. Remove and empty the dirt container and check the
hose for blockages.
• Clean the lters and allow the vacuum cleaner to cool for approximately
1 hour (if you have washed the lters you will need to wait 24 hours for
the lters to fully dry before putting them back into the vacuum cleaner)
• There may be a blockage in the hose. Please remove the hose from the
vacuum cleaner, check and clear any blockages
Why won’t the vacuum
cleaner pick up?
My brushbar
• Empty the dirt container and clean lters.
Go to the ‘Taking care of your machine’
• The brushbar may not be turning. Go to my brushbar isn’t
turning below
• If the accessory/tool will not pick up, check and clear any blockages
• The brushbar may be clogged, check the brushbar and clear any hair or
debris Go to ‘Let’s talk technical’
• The belt may be broken, Go to ‘Let’s talk technical’
isn’t turning?
Warning: To reduce the risk of personal injury, unplug the vacuum before performing maintenance
/troubleshooting checks.
* Calls are charged at the UK local rate. Please make a note of the serial number and model number of the vacuum cleaner
EEC Statement of Compliance: Manufacturer/EEC importer: Vax Limited, hereby on our own responsibility,
declare that the U86-IAe Series is manufactured in compliance with the following Directives:
Safety: 2006/95/EC Low Voltage Directive. EMC: 2004/108/EC Electromagnetic Compatibility Directive.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice.