This vacuum cleaner is intended
for household use only and NOT for
commercial or industrial use.
•
Only use the vacuum cleaner indoors
on dry surfaces and keep the area
you’re cleaning well lit.
•
Keep ngers, hair and loose clothing
from moving parts and openings
whilst using the vacuum cleaner.
•
This vacuum cleaner is NOT to be
8
Don’t use this vacuum cleaner if it
has been dropped, damaged or
left outdoors.
8
Don’t run over the power cord or use
vacuum cleaner if the power cord or
plug is damaged. Please contact our
Customer Care Line on: 0844 4128
455 (Mon-Fri 8.30am to 6.30pm, Sat
9.00am to 5.00pm).
Don’ts
8
used by children under eight years
or persons with reduced physical,
sensory or mental capabilities, unless
they have been given instructions
on how to use the machine or are
supervised during use. Any cleaning
or maintenance of your vacuum
cleaner should not be made by children
without supervision and ensure they
don’t play with the vacuum cleaner.
Only Vax recommend tools should be
used with this vacuum cleaner.
power cord around corners, sharp
edges or close a door over the Power
cord. Don’t unplug vacuum cleaner by
pulling on the power cord.
Don’t vacuum up any ammable
or combustible materials (lighter
uid, petrol, kerosene etc.) or use
the vacuum cleaner in an area with
explosive vapours or liquid.
8
Don’t handle the plug or use the
vacuum cleaner with wet hands.
8
Don’t pull or carry this vacuum
cleaner by the power cord. Don’t use
the Power cord as a handle, pull the
8
Don’t vacuum up hot coals, cigarette
butts, matches or smoking hot burning
items or use in an area where there
may be harmful uids (chlorine,
bleach, and ammonia drain cleaner).
Page 3
8
Don’t attempt to remove blockages
with sharp objects as this may cause
damage to your vacuum cleaner.
8
Don’t vacuum up hard or sharp
objects such as glass, nails, screws or
coins etc.
3
Turn o all controls on the vacuum
cleaner before disconnecting or
connecting the power cord.
3
Always keep the power cord away
from the brushes, heated surfaces
and open ames whilst using your
vacuum cleaner.
3
After use always wrap the power
cord around the cord clips provided.
3
Always make sure the lters are in
place before use.
3
Always switch o the vacuum
cleaner before disconnecting or
connecting the hose and accessories.
3
Keep all openings clear and free
from debris as this may aect the
airow/suction.
3
This vacuum cleaner is tted with a
constantly rotating brush bar. To avoid
damage to your ooring, make sure
Don’ts
8
Don’t use the vacuum cleaner with
incorrect voltage as this may result
in damage or injury to the user. The
correct voltage is listed on the
ratings label.
Do’s
the brush bar is raised to the highest
setting when using the accessories
and when using on stairs.
3
Always take extra care when
positioning the vacuum cleaner on
the stairs.
3
Always replace the fuse in the plug
with a 13amp fuse.
3
Use only CE approved 13amp extension
cords, non-approved extension cords
may overheat. Care should be taken to
arrange the extension cord as it can be
a trip hazard.
3
Store your vacuum cleaner in a cool,
dry area. If lters have been cleaned
as per user guide instructions
ensure they are thoroughly dry
before storing away.
Please keep instructions for
further use.
Page 4
Thank you for buying this Impact 502.
Taking care of your carpets and hard oors
The Impact 502 is designed to make vacuuming regularly, as eective and ecient as possible
and this user guide will help you get the most out of your machine.
Maintaining your carpets and hard oors will ensure they keep their appearance for longer and
Vax will help you take good care of them.
Taking care of your Impact 502
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready
when you are to tackle your carpets and hard oors.
Taking care of you
We’re here if you need us. Instead of taking me back
to the shop, simply visit:
vax.co.uk/support or call:
(UK) 0844 412 8455(ROI) 1-800 928 308
Monday-Friday 8.30am to 6.30pm, Saturday 9.00am to 5.00pm
Calls are charged at the UK local rate. Please make a note of the serial number and model number
of the product before calling.
1. Use the base accessories.
a. Shortest hose
b. Extension tube set to shortest practicable length.
2. Clean lters installed.
3. Dust receptacle empty.
4. All Bleeds must be closed.
5. Variable Power set to Maximum.
6. Floor heads/tools set to Carpet Mode for carpet cleaning.
7. Mechanical Agitation turned ON for carpet cleaning.
8. Floor heads/tools set to Hard Floor Mode for hard oor cleaning.
9. Mechanical Agitation turned OFF for hard oor cleaning.
Impact 502 Pet
+
TurboTool
Impact 502 Reach
+
Reach extension hose 2.2m
Page 6
Getting to know your machine Getting started
Turbo tool holder
(some models only)
Handle
Carry handle
Dirt container
release button
HEPA pre-motor lter
(hidden)
Dirt container lid
Dirt container
Separator
Dirt release clip
Height adjuster dial
Technical Specication
Name Impact 502
Voltage 220-240V-50Hz
Wattage 900W
Cord length 8m
Weight 5.25kg
Dust brush holder
Handle release button
Upper release
cord hook
Extension tubeand crevice
Hose inlet
On/o button
Hose connector
Accessories & Consumables
Filter Kit (Type 110)
1-1-134394-00
Belt Kit (Type 25)
1-1-134411 -00
Turbo Tool (Type 6*)
1-1-134419-00
Crevice Tool (Type 16)
1-1-134427-00
Dusting Brush (Type 10)
1-1-134426-00
Subject to technical change without notice.
* Selected models only.
To purchase consumables and accessories, please visit vax.co.uk
Page 7
PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USE
Before you begin cleaning
WARNING: Always switch o the vacuum cleaner before connecting or disconnecting the hose/attachments
or removing and emptying the dirt container
IMPORTANT: The vacuum cleaner is equipped with a thermal cut-out. If for any reason the vacuum cleaner does
overheat the thermostat will automatically turn the vacuum cleaner o. If this happens switch the vacuum cleaner o
and unplug from electrical socket. Remove and empty the dirt container also check the vacuum cleaner for blockages.
Allow the vacuum cleaner to cool for approximately 1 hour (if you have cleaned the lters please wait 24 hours for the
lters to fully dry before putting back into the machine).
Filters require cleaning at least every 3-6 months. If the vacuum cleaner is blocked, switch o and unplug before
removing the blockage.
When the vacuum cleaner is stood in the upright position, or when using the hose and tools the brush bar height adjuster
must be set to the highest setting.
Assembling your vacuum cleaner
Lift handle up and click
into place.
Push extension tube and
crevice onto holder.
Line up latch on accessory hose,
push until clicks into place.
Dusting Brush into dusting
brush holder with brushes
facing outwards.
Push accessory hose into
hose to machine connector.
Line up TurboTool brushes into
TurboTool holder, push into place
until it clicks (some models only).
Page 8
Using your machineUsing your machine
IMPORTANT: Always switch o and unplug the vacuum cleaner before connecting or disconnecting the hose/
attachments, or removing and emptying the dirt container.
The accessories can be attached to the extension tube or directly to the hose.
When using accessories on the hose/extension tube raise the height adjuster to the highest setting.
Plug vacuum cleaner into the
mains, switch on. Turn brush
bar height adjuster dial to
desired setting.
Using accessories
Pull hose out of hose
to machine connector.
Choose an accessory.
Press On/O button to
switch on.
Attach accessory hose to
extension hose.
Attach accessory
to tube/hose.
Place foot on oor head
and pull handle to recline.
If required attach extension
hose to extension tube.
TIP
For best performance use your
vacuum cleaner with only the
accessory hose attached.
Page 9
Using your machine
Using on the stairs
WARNING
This vacuum cleaner has a
constantly rotating brush bar.
When cleaning on stairs raise the
height adjuster dial to the highest
setting. The brush bar must
overhang the stair tread. Always
Hold vacuum cleaner with brush bar over tread of stairs.
Hard oor cleaning
Always raise the height of the brush bar to hard oor setting when using the vacuum cleaner on lino
and hard oor. Apply the hard oor adaptor for optimum results on hard oors.
take care when cleaning stairs.
Hard oor cleaning tool.
Line up oor tool with base of vacuum
cleaner, push it until it clicks into place.
Lie vacuum cleaner on its
back exposing brush bar.
TIP
To ensure the oor tool is
correctly tted, the wheels
should be towards the back of
the oor tool when attached to
vacuum cleaner.
Page 10
Taking care of your machine
IMPORTANT: The motor is equipped with a thermal cut-out. If for any reason the machine should overheat, the
thermostat will automatically turn the machine o. Switch o and unplug the vacuum cleaner. Check the machine
for blockages and clean the lters. Wash the pre-motor lters with warm water (40°C max) and leave for 24
hours or until fully dry before replacing into the machine.
Filters require cleaning at least every 3-6 months (depending on the level of use).
Don’t use your vacuum cleaner without all the lters in place.
Emptying the dirt container
Press the dirt container
release button, pull to remove.
Hold dirt container
over a bin.
Cleaning the HEPA pre-motor lter
Turn the dirt container
release button, pull
to remove.
Turn the HEPA
pre-motor lter
anti-clockwise,
pull to remove.
Press the dirt release clip,
allowing dirt/debris to fall out.
Tap HEPA pre-motor
lter over a bin to remove
any dirt/debris.
TIP
Don’t over ll the dirt
container to avoid blocking
the air ow through the
vacuum cleaner and replace
lters every 6-9 months.
Rinse under water
(max 40°C).
Leave to dry for
24 hours or until
fully dry before
placing back in the
vacuum cleaner.
Line up HEPA
pre-motor lter tabs
in dirt container lid,
turn clockwise until it
clicks into place.
Page 11
Cleaning the separator
Taking care of your machine
Turn separator
anti-clockwise
to ‘unlock’, pull
to remove.
Tap separator over
a bin to remove any
dirt/debris.
Cleaning the post motor lter
Press post motor
lter cover clip, pull
to remove.
Remove post
motor lter.
Storing your vacuum cleaner
Using a soft brush
clean any dirt/debris
out of the separator.
Remove any dirt/
debris. Rinse under
water (max 40°C).
Line up tabs on
separator with dirt
container, turn
separator clockwise
to ‘lock’ and click
into place.
Leave to dry for 24
hours or until fully dry
before placing back in
the vacuum cleaner.
The separator
should sit on seal
in bottom of dirt
container when
correctly tted.
Wrap the power
around the quick
cord release hooks.
Press handle
release button.
Lower handle
downwards.
Always use the carry
handle to lift and carry
the machine.
Page 12
Taking care of your machine
Storing extension hose on vacuum cleaner (optional)
Remove hose end from
the oor head.
Wrap hose around hose guide. Over and behind carry handle.
Into hose to machine connector.
Attach accessory hose
to extension hose.
Page 13
Let’s talk technical
IMPORTANT: Unplug and switch o vacuum cleaner before performing maintenance or troubleshooting checks.
Removing debris from the brushbar
Using a pair of scissors
remove any threads or
hair caught around the
brush bar.
Removing dirt/debris from TurboTool (some models only)
Slide the locking ring
to remove.
Using a pair of
scissors cut any hair
or debris free from
around the brushes.
Lift and separate
the housing.
Line up the tabs on front
of the housing and re-t.
Slide locking ring into
groove to secure.
Page 14
Let’s talk technicalWhat to do if it goes wrong
Removing a blockage from the hose
Remove hose end
from the oor head.
TIP: Test for blockages by dropping a small ball of paper through the those. Remove any blockage by inserting wire
coat hanger into hose.
Lift clip under the
hose inlet.
Pull latch out and
remove hose.
Line up latch, push until
it clicks into place.
Replacing the belt
Lie vacuum cleaner
on its back exposing
brush bars. Use a cross
head screwdriver.
Undo 5 screws
Lift to remove
brush bar cover.
Lift to remove brush
bar. Remove and
dispose of old belt.
Clean any debris from
spindle. Place new
belt on spindle.
Place belt on rounded
area of brush bar
without bristles.
Line up right side of
brush bar with base,
push into place. Lift and
push left side of brush
bar until clicks into place.
Line up brush bar
cover, push until it
clicks into place.
Replace 5 screws
and tighten.
WARNING
If the brush bar does not rotate
easily then the belt may not
have been tted correctly. Make
sure the belt is not twisted.
Page 15
Is there an accessory
missing?
Why does my vacuum
cleaner have no power?
Why won’t the vacuum
cleaner pick up?
What to do if it goes wrong
SolutionProblem
• Check the ‘This pack contains’ panel on the box to make sure the
part is included with your vacuum cleaner.
• The plug may not be fully pushed into the electrical socket.
• Check the fuse in the plug if this needs replacing, always replace with a
13amp fuse.
• The motor thermostat may have tripped. If this has happened, unplug
the vacuum cleaner. Remove and empty the dirt container and check the
hose for blockages. Clean the lters and allow the vacuum cleaner to cool
for approximately 1 hour (if you have washed the lters you will need
to wait 24 hours for the lters to fully dry before putting them back into
the vacuum cleaner).
• There may be a blockage in the hose. Please remove the hose from the
vacuum cleaner, check and clear any blockages. Go to ‘Let’s talk technical’,
• Empty the dirt container and clean lters. Go to the ‘Taking care of your
machine’ page*.
• The brushbar may not be turning. Go to ‘My brushbar isn’t turning?’ below.
• The brush bar height adjuster dial may not be set to the correct setting. Go to
‘Using your machine’.
• If the accessory/tool will not pick up, check and clear any blockages. Go to
‘Let’s talk technical’.
My brushbar
isn’t turning?
• The brushbar may be clogged, check the brush bar and clear any
hair or debris. Go to ‘Let’s talk technical’.
• The belt might be broken, go to ‘Let’s talk technical’.
Page 16
Getting in touchAccessories
* Calls are charged at the UK local rate. Please make a note of the serial number and model number of the vacuum cleaner
before calling.
Page 17
Don’t forget your accessories!
Order at:www.vax.co.uk/spares-and-solutions
Pro cleaning kit (Type 2)
1-1-133326-00
All our best tools all in one kit that makes cleaning
your home quicker, easier and with even better results.
We’ve taken care of cleaning all of the hard to reach
areas such as on top of cupboards and in between
blinds to the dust that collates behind and
within the radiator.
TurboTool (Type 6)
1-1-134419-00
Use the TurboTool for vacuuming your stairs,
upholstery and car interiors. It’s great for picking up
stubborn pet hair.
EEC Statement of Compliance: Manufacturer/EEC importer: Vax Limited, hereby on our own responsibility,
declare that the U86-IN-(Be, Pe) series is manufactured in compliance with the following Directives:
Safety: 2006/95/EC Low Voltage Directive. EMC: 2004/108/EC Electromagnetic Compatibility Directive.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice.