www.vax.co.uk
Please read carefully before using this cleaner.
Always fully extend the mains cable before use.
Retain for future reference.
Vax careline
0870 6061248
Bagless upright
Vax model number:
VZL-501
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1. Diagram
1 Handle grip
2 TurboTool
May be used for upholstered furniture, mattresses,
clothing, car interiors and carpeted stairs.
3 Top cable wrap
4 Extension wand release button
5 Dirt container release button
Located at the front of the unit, the dirt cup can then
be removed for emtying.
6 Brush bar on/off button
A button to switch on or turn off the rotating brush
bar.
WARNING: This machine has a rotating brush
bar. The brush bar must NOT be rotating when
cleaning lino or hard floors. Switch the brush bar off
to prevent damage to lino, parquet and other hard
flooring. Please see the operational details.
NOTE: Vax can not be held responsible for damage
to hard floors, including lino, if the customer fails to
switch the brush bar off on these surfaces.
7 On/Off button
Ensure that the plug is inserted securely into the
electrical outlet before pressing the on/off switch.
8 Dirt container lid with carry handle
9 Dirt container
Locked onto the front of the unit.
10 Exhaust filter cover
11 Handle release pedal
Step on lever to lower handle to operating or low
positions
12 Carpet height adjuster
Turn the carpet height adjuster to match the surface
being cleaned.
13 Brush bar on/off indicator
The indicator shows red in the “Brush Bar On”
window then the brush bar is in operation. The
indicator will show red in the “Brush Bar Off” window
when it is switched off.
WARNING: The brush bar must NOT be
rotating when cleaning hard floors. Switch the
brush bar off to prevent damage to lino, parquet and
other hard flooring.
14 Blockage indicator
15 Scuff guard bumper
The guard helps prevent cleaner from marking
furniture
16 Cable wrap with quick release
Cord can be released by turning the cable wrap.
17 Hose
18 2-in-1 tool
Dusting brush: for delicate surfaces
Upholstery tool: for carpet, upholstery and stairs etc.
19 Brush bar reset button
20 Power cord
21 Crevice tool
Can be used in tight spaces, corners and along edges
in such places as upholstered furniture, stairs and
skirting boards.
22 Hose guide
23 Bottom cord wrap
24 Wheels
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parts overview
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V
ax Careline 0870 606 1248
safety information
2. Safety Information
FOR HOUSEHOLD USE ONLY.
When using the vacuum cleaner, basic safety precautions
should always be observed, including the following:
1. Only use the vacuum cleaner indoors on dry surfaces.
2. Turn off the vacuum cleaner controls before
connecting to or disconnecting from the mains
supply.
3. Always unplugthevacuum cleanerbeforeconnecting or
disconnecting the vacuum hose.
4. Close attention is necessary when used by or near
children. Do not allow children to use as a toy.
5. Use only as described in this manual. Use only the
manufacturer’s recommended attachments.
6. Do not use the vacuum cleaner with a damaged cord
or plug. Do not use the vacuum cleaner if it has been
dropped, damaged, left outdoors or dropped into
water. Return the vacuum cleaner to a Vax
Authorised Service Agent or suitably qualified person
for examination, repair or adjustment.
Call 0870 6061248 for your nearest service centre.
7. Do not pull or carry by the cord. Do not use the cord
as a handle, close a door on the cord or pull the cord
around sharp edges or corners. Do not run the
vacuum cleaner over the cord. Keep the cord away
from heated surfaces.
8. Do not handle the plug or vacuum cleaner with wet
hands. Do not use outdoors or on wet surfaces.
9. Do not put any objects into openings. Do not use
with any openings blocked and do not restrict air
flow. Keep all openings free of dust, lint, hair or
anything that may reduce airflow.
10. Keep hair, loose clothing, fingers and all parts of the
body away from openings and moving parts.
11. Do not pick up hot coals, cigarette butts, matches or
any hot, smoking or burning objects.
12. Do not pick up flammable or combustible materials
(lighter fluid, petrol, kerosene, etc) or use in the
presence of explosive liquids or vapours.
13. Do not vacuum up harmful or toxic material
(chlorine bleach, ammonia, drain cleaner, etc).
14. Do not vacuum up hard or sharp objects such as glass,
nails, screws, coins, etc.
15. Do not use without the filters in place.
16. Use extra care when vacuuming on stairs.
17. Keep vacuuming area well lit.
18. Store the vacuum cleaner indoors in a cool, dry area.
19. Turn off the switch before unplugging.
20. Use only CE-approved 13 amp extension cords. Nonapproved extension cords may overheat. Care should
be taken to arrange the cord so that the cord cannot
be pulled or tripped over.
WARNING: Always switch off and unplug the
vacuum cleaner from the electrical outlet before
assembling, opening or emptying the dirt container, or
before connecting/disconnecting the attachments.
CAUTION: The vacuum cleaner is a very
powerful unit. Before plugging the cord into the
outlet make sure the switch is in the ‘off’ position.
Hold the vacuum cleaner firmly when starting and in
use.
IMPORTANT: If the inlet or hose is blocked,
switch off the vacuum cleaner and remove the
blockage(s) before re-starting the vacuum cleaner.
IMPORTANT: Cleaning filters improves vacuum
performance. Make sure all filters are replaced
back into the vacuum cleaner before using. Vax
recommends cleaning the pre-motor filter every
month and the exhaust filter every 9-12 months.
This vacuum cleaner is intended for household use only
and not for commercial or industrial use.
PLEASE KEEP THESE INSTRUCTIONS
FOR FURTHER USE.
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Motor Thermostat
IMPORTANT: The motor is equipped with a thermal
cut-out. If for any reason, the vacuum cleaner should
over-heat, the thermostat will automatically turn the
unit off. Should this occur, unplug the vacuum cleaner
from the electrical outlet and turn off the switch.
Remove the dirt container and empty. Clean the
filters. Allow the cleaner to cool for approximately one
(1) hour. To re-start, plug into an electrical outlet and
switch back on.
www.vax.co.uk
4
assembly / operation
3. How to Assemble
Slide fully retracted extension wand and handle into the
slot until you hear a click (see Fig.3/1).
Snap hose into hose guide down the back of the cleaner (see
Fig.3/2).
Tool Storage:
Attach tools: (a) Slide the 2-in1 tool onto post on the
caddy with bristles facing out. (b) Clip TurboTool into the
caddy on the front of the handle. (c) Slot the crevice tool
into the space behind the power cord (when the cord is
stored on the wraps). (Fig.3/3).
4. How to Operate
Cord Release:
Turn quick release cord wrap 180 degrees for easy cord
removal. Store cord around cord wraps to keep out of the
way while vacuuming (see Fig.4/1).
Turn the carpet height adjuster to match the surface being
cleaned (Fig.4/2).
IMPORTANT: For easiest adjustment, place cleaner in
full upright position.
WARNING: The brush bar must NOT be rotating
when cleaning hard floors. Switch the brush bar
off to prevent damage to lino, parquet and other hard
flooring.
NOTE: As a precaution Vax recommends that you
raise the Brush Bar as well as switching it off for use
on lino and hard floorings
On/Off Button:
Located on the right shoulder, as you look the cleaner front
on. Turn vacuum on by depressing button after plugging
cord into electrical outlet.
Handle Release Pedal:
To release the handle, push the handle release pedal
located on the lower left side of the cleaner when looking
at the back of the cleaner (Fig.4/3).
Fig.3/1
Fig.4/1
Fig.4/2
Fig.3/2
a
c
BACKFRONT
b
Fig.3/3
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V
ax Careline 0870 606 1248
operation
Floor/Carpet Cleaning:
Move the handle and adjust it to the desired position for
(a) storing the upright, (b) operating the cleaner (see
Fig.4/4).
NOTE: Rotating brushbar could cause the fringe of a
rug to become tangled within cleaner. Use caution and
turn off the brushbar when vacuuming throw rugs
with fringe.
Above Floor Cleaning:
Put the cleaner in the
upright position to stop
the brushroll rotating, or
simply press the brushroll
on/off button.
Remove the hose and
handle from the slot
(Fig.4/5).
Choose any of the handy
accessories or use the
hose alone. Simply push
the attachment firmly into
the end of the extension tube or hose end. To remove tool,
twist and pull apart gently.
To change the dusting brush into an upholstery tool, simply
snap off the square plastic ring housing the bristles. To
return to dusting brush for delicate surfaces (and stowable
form) simply push the ring back into place until you feel a
snap
The TurboTool is ideal for lifting pet hair off carpet, stairs
and upholstery. The TurboTool is the most effective when
using backward strokes over the area that is being cleaned.
Fig.4/5
Fig.4/3
Fig.4/6
a
b
Fig.4/4
Fig.4/7
Fig.4/8
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6
dirt container & filters
Indicator lights:
The light on the right of the base (when looking at the
front) will illuminate if there is a blockage in the machine.
The light on left side of the base will illuminate when
brushbar is switched on.
Extension Tube:
If additional length is needed, extend the metal extension
tube part of the handle. (see Fig.4/6).
5. Dirt Container & Filters:
Removal and Replacement
WARNING: To
reduce the risk of
injury from moving parts,
unplug before servicing.
Emptying the dirt
container:
Press dirt container release
button and remove dirt
container from cleaner
(Fig.5/1).
Hold dirt container over
dustbin and press bin
release empty button to
empty (Fig.5/2).
Wipe inside of dust bin and shroud with a damp cloth to
remove all excess dust.
6. Filter Cleaning
Unclip and remove the filter cover from the front of the
cleaner to reveal filter cartridge (Fig.6/1).
Wash filter under cold water tap and leave to dry for 24
hours before replacing (Fig.6/2).
NOTE: Vax recommends cleaning this filter every 9 –
12 months.
Turn and lift filter cover from base of cleaner (Fig.6/3).
Fig.6/3
Fig.5/2
Fig.6/1
Fig.6/2
Fig.5/1
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V
ax Careline 0870 606 1248
filter cleaning
Remove filter housing and foam filter from the base of
cleaner (Fig.6/4).
Tap clean the housing and wash foam filter and housing
under cold running water (Fig.6/5).
Leave filter to dry for 24 hours before replacing in
machine.
Debris removal - TurboTool:
Rotate locking ring 180° and turn TurboTool over (Fig.6/6).
Pivot lower housing and remove clog (Fig.6/7).
To reassemble, be sure tabs are engaged. Pivot the lower
housing closed then rotate the locking ring back round to
secure (Fig.6/8).
Fig.6/4
Fig.6/5
LOCKING RING
Fig.6/6
Fig.6/7
Fig.6/8
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8
filter cleaning
Replacing the brushroll:
Lay cleaner flat and flip cleaner to expose nozzle base.
Base should lay flat and face up.
Using a Philips screwdriver, remove the 2 screws as
indicated on Fig.6/9 to release cover.
Lift brushroll and unhook from belt (Fig.6/10).
Insert new- brushroll by first hooking drive belt around
area of brushroll without bristles and then slotting into
position in the base of the vacuum cleaner (Fig.6/11).
Replace cover and insert screws back into position.
IMPORTANT: If the brushroll becomes clogged
or jammed, press the brush roll reset button
found just above the crevice tool.
7. Troubleshooting
WARNING: To reduce the risk of personal injury,
unplug the vacuum cleaner before performing
maintenance or troubleshooting checks.
PROBLEM: Vacuum cleaner won't run
Cause: Not properly plugged into electrical outlet.
Solution: Plug unit in firmly.
Cause: Vacuum cleaner not turned on.
Solution: Press on/off button.
Cause: No electricity in the electrical outlet.
Solution: Check fuse or breaker.
Cause: Cleaner requires service.
Solution: Take your cleaner to a service centre. Call
0870 606 1248 to find your nearest Vax
approved service agent.
Cause: Motor thermostat has tripped.
Solution: Switch off and unplug the vacuum cleaner.
Leave for one (1) hour. See page 3.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause: Dirt container not installed properly.
Solution: Review dirt container replacement.
Cause: Dirt container full or blocked.
Solution: Empty dirt container.
Cause: Brushbar needs resetting.
Solution: Press the brushbar reset button found just to
the right of the hose guide when looking at
the back of the machine.
Cause: One or both filters are clogged.
Solution: Remove, clean and replace filters.
Cause: Nozzle / dirt passage clogged.
Solution: Open access door, remove obstruction.
Cause: Carpet height setting is incorrect.
Solution: Set carpet height adjustment to appropriate
setting for carpet being cleaned.
Cause: Hose clogged.
Solution: Remove hose and tools, remove obstruction.
PROBLEM: Dust escaping from the vacuum cleaner.
Cause: Dirt container full.
Solution: Empty dirt container.
Cause: Dirt container not installed.
Solution: Review dirt container replacement.
Cause: Hose not installed correctly.
Solution: Review installation.
Cause: Filter not installed completely.
Solution: Remove, clean and replace filter.
PROBLEM: Cleaner is difficult to push forwards.
Cause: Carpet height setting is incorrect.
Solution: Set carpet height adjustment to appropriate
setting for carpet being cleaned.
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Fig.6/9
Fig.6/10
Fig.6/11
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8. UK Service & Help
Vax Care 0870 6061248
Monday-Friday 8.00am to 6.00pm
Saturday-Sunday 9.00am to 5.00pm
An answerphone is available outside of these hours. Any
queries or concerns about using the Vax, call the Vax
Careline. Calls are charged at the UK national rate.
Please make a note of the serial number and model
number of the carpet cleaner before calling. There are
over 400 approved Vax Service Agents in the UK. For the
nearest Service Agent, please call the Vax Careline.
www.vax.co.uk
9. Technical Specification
Voltage: 220-240V ~50Hz
Wattage: 1300W
Capacity: 2.3L
Filters: Foam pre-motor and foam and pleated
HEPA exhaust filters
Cord length: 7.5m
Weight: 10.2kg
Subject to technical change without notice.
9
V
ax Careline 0870 606 1248
troubleshooting / uk service / technical specification
www.vax.co.uk
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V
ax Careline 0870 606 1248
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EEC STATEMENT OF COMPLIANCE
Manufacturer/EEC importer: Vax Limited, hereby on our own responsibility, declare that the
VZL-501 Turboforce ZERO Upright is manufactured in compliance with the following Directives:
Safety: 2006/95/EC Low Voltage Directive
EMC: 2004/108/EC Electromagnetic Compatibility Directive
Waste electrical products should not be disposed of with household waste. Please recycle where
facilities exist. Check with your Local Authority or retailer for recycling advice.
Vax Ltd., Kingswood Road, Hampton Lovett, Droitwich, Worcestershire, WR9 OQH, UK
email: info@vax.co.uk - website: www.vax.co.uk
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