User Guide
Performance is everything.
vax.co.uk
S10 Series
Utility Master
Steam cleaner
Contents
Machine Overview
General Safety Information
Getting Started
How To Use
Looking After Your Machine
FAQs
Other Information
Guarantee
Contents
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Machine Overview
Accessory storage cover
Water lid
Carry handle
On/o button
Power light
Steam ready light
Steam adjustment dial
Hose connector and cover
Steam gun and hose
Detailer tool
Small plastic brush
Large plastic brush
Scraper tool
Concentration nozzle
Window tool
Floor brush
3pc extension tube
Funnel
Measuring jug
Microbre pad
Upholstery tool cloth
Floor head connector
Cord holder
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General Safety Information
This steam cleaner is intended for household use only and NOT for
commercial or industrial use.
Please keep instructions for further use.
When using the steamer, basic safety precautions should always be
observed, including the following:
Warning: The steam cleaner unit and accessories get very hot
during operation.
DANGER OF SCALDING: Avoid contact with the steam.
1. Do not leave the steam cleaner unattended when plugged in. Unplug
the product from the socket when not in use.
2. Only use the steam cleaner indoors. Keep the steam cleaner away
from rain and moisture.
3. Turn o the on/o switch on the steamer controls before
disconnecting or connecting from the mains supply.
4. Always unplug the steam cleaner and allow it to cool before
connecting or disconnecting the hose or accessories.
5. Children should be supervised to ensure that they do not play with
the appliance.
6. This appliance is not intended for use by children under eight years of
age and persons with reduced physical, sensory or mental capabilities
or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance in a safe
way and understands the hazards involved.
7. Cleaning and maintenance shall not be made by children
without supervision.
8. The appliance should only be used as described in the quick start
guide or in the full online user guide.
9. Only Vax recommended attachments should be used with
this appliance.
10. Do not use this steam cleaner if it has been dropped, damaged,
left outdoors or dropped into water. Do not use this steamer with
a damaged cord or plug. If the supply cord is damaged call the Vax
Customer Careline.
11. Do not pull or carry this appliance by the cord. Do not use the cord as
a handle, close a door on the cord or pull the cord around sharp edges
or corners. Do not run the steamer over the cord. Keep the cord away
from heated surfaces.
12. Do not unplug the product by pulling on the cord.
13. Do not handle the plug or the steamer with wet hands.
14. Do not use without the tank cap in place. Ensure that the water tank
cap has been screwed down fully before use.
15. Do not touch any hot areas on the steam cleaner. It is normal for the
steamer to heat up during operation.
16. Accessories will become hot during use – allow them to cool down
before handling.
17. Do not use the steam cleaner to treat any items of clothing that are
still being worn on the body.
18. The force and heat of the steam may have an adverse eect on some
materials. Always check whether a surface is suitable for treatment
with the steam by carrying out a test before hand on a concealed area.
19. The steam cleaner must be kept level during operation.
20. Never immerse the steam cleaner in water or in other liquids.
21. Do not operate the steam cleaner without water in the tank.
Always top up with water in good time.
22. Always remove the mains plug from the socket and allow the steam
cleaner to cool down completely before topping up with water.
23. Never aim the steam cleaner at people, animals or plants (there is a
risk of scalding). Never touch the steam jet from a short distance with
your hands. Do not aim the steam cleaner at electrical items or wires.
24. Keep hair, loose clothing, ngers and all parts of the body away
from openings.
25. Never ll the water tank with anything other than water. Never put
additives (such as perfume, stain remover or products containing
alcohol) in the water as they may damage the steam cleaner or make
it dangerous to use.
26. Only carry the steamer by the carry handle.
27. Store the steam cleaner in a cool, dry area.
28. Do not use an extension cord with this product.
29. Using improper voltage may result in damage to the steam cleaner
and possible injury to the user. The correct voltage is listed on the
rating label.
30. Do not use your steam cleaner if it is damaged or faulty. Please make
sure that the product is unplugged from the mains and call the Vax
Careline on 0844 412 8455.
31. Do not use the unit on leather, wax polished furniture or oors,
synthetic fabrics, velvet or other delicate steam or water
sensitive materials.
32. Do not use on acrylic surfaces.
33. In wet rooms, e.g. bathrooms, connect the appliance to sockets with
an RCD adaptor connected in series.
34. The device should not be used to clean electrical appliances such as,
microwaves, televisions and electrical heating systems etc.
35. Be very careful when cleaning tiled walls with sockets.
36. Keep the unit on the oor.
37. Empty the water tank when the steamer is not in use.
38. Do not overll the tank. Do not exceed the maximum prescribed lling
level. Please use the measuring jug and funnel included.
39. Always show these instructions to a third party if you are passing the
steam cleaner on to them.
40. Please ensure all parts are correctly tted before using the product.
41. Do not attempt to remove blockages with sharp objects as they may
cause damage.
42. Take extra care when cleaning on the stairs.
43. Keep cleaning area well lit.
Warning: Always switch o and unplug the steam cleaner from the
electrical outlet before assembling, opening or empting the water tank, or
before connecting/disconnecting the attachments.
Important: The liquid or steam must not be directed towards equipment
containing electrical components, such as the interior of ovens.
Important: The steamer is equipped with a thermostat and a thermal
cut-out. If for any reason the unit should overheat, the thermostat will
automatically turn the unit o. Should this occur, unplug the steamer from
the electrical outlet and turn o the switch. Let the unit cool, remove and
empty the water tank. To re-start the machine, plug it into an electrical
outlet and switch it back on.
3
Getting Started
To remove lid push down and
twist anti-clockwise.
Insert funnel into the water tank
to make lling the tank easier. Fill
the tank to a maximum 750ml and
leave space at the top of tank.
Fill measuring jug to 750ml.
Attach the hose to the unit.
When removing the hose, ensure
the machine is switched o and
fully cooled.
Ensure steam handle safety
latch is on before heating.
Release steam handle
safety latch.
Press steam trigger to
release steam.
Rotate variable steam dial to
adjust steam pressure.
Plug in steamer at the mains, and
press ON/OFF button to turn on.
Ensure lid is securely fastened
by pushing down and twisting in
a clockwise direction.
Within 6 minutes your steamer
will heat up and will be ready
for use.
Orange LED = water heating
Orange LED + Green LED =
steam ready after 6 minutes
Operating your steam cleaner
CAUTION: Do not use hot or boiling water to ll water compartment. Do not open the water tank lid when using the
steamer. Your steamer is pressurised, do not completely remove the lid when tank is hot. Fill tank only when cool.
IMPORTANT: After use, switch o the machine, compress the steam trigger to release all remaining steam. Allow
machine to cool for a minimum of 30 minutes before relling or storing.
4vax.co.uk
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How To Use
Accessories
IMPORTANT: Never leave the steamer in one spot or any one surface for an extended
period of time with a damp/wet pad attached, as this may damage the oor surface.
Attach extension tube to handle. To remove/release tubes, press
latch as shown.
Attach extension tubes together.
Rotate oor head connector
into place.
Attach the oor head connector
to the oor head.
Lift levers on either side of the oor head to secure oor cloth.
Push small tools onto
concentration nozzle
aligning arrows.
Twist clockwise to t.
Note: Concentration nozzle
must be attached before
tting the small tools.
Extension tubes
Floor head
Attaching small tools
‘Click’ ‘Click’
‘Click’
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Accessories
How To Use
IMPORTANT: Test for colour fastness in a small hidden area of upholstery/fabric to check for colour removal before use.
When cleaning the tap, the tap should be o. Before cleaning the oven, it should be o and cooled to room temperature.
Concentration nozzle
Use to remove soap scum in
baths and shower enclosures
and to clean heavily soiled
areas in kitchens.
Scraper tool
Ideal for removing dried on
residue from in ovens, work
surfaces and pans.
Grout brush
Lifts embedded dirt from
inbetween tiles.
Upholstery/clothes tool
Attach the cloth to the
squeegee tool for use on
upholstery and clothes.
Detail tool
For hard to reach areas
e.g. around taps.
Brushes
Ideal for any surface from tiles,
sinks, toilets and over taps.
Window squeegee tool
Great for leaving your windows,
tiles and mirrors gleaming.
Using the small tools
Machine Overview
7
Looking After Your Machine
Cleaning cloths
Cleaning your steam cleaner
IMPORTANT: Never use bleach or fabric softener when washing cloths.
Wash by hand or machine washable at a ‘warm’ (max 40
o
c) temperature. Always use a mild detergent.
Allow to fully dry before next use.
IMPORTANT: Steam cleaner must have cooled down for a minimum of 30 minutes before emptying of water
and storing.
IMPORTANT: To maintain your steam cleaner’s performance, when storing your machine turn the unit o at the
plug and hold steam trigger down to release remaining steam pressure. Ensure the water tank has been fully
drained before storing.
IMPORTANT: Always ensure before cleaning or maintaining the steam cleaner that it is switched o, unplugged
from the mains and cooled down to room temperature. Only clean the steam cleaner by wiping over the housing
with a slightly moistened cloth. Do not use any cleaning agents, abrasives or alcohol since they may damage the
housing. Vax recommend that the tank be rinsed out after 5 lling operations at the latest if water hardness is
above 1.8 mmol/l (10
o
d/H). Information regarding local water hardness may be obtained from the water or utility
company. Vax recommend lling the water tank with water and giving it a good shake to clean it. This will loosen
any limescale that has been deposited on the bottom of the steam cleaner. Pour out the water and allow the tank
to dry out completely before closing it. The water tank should be treated with limescale remover approx. every
6 months to prolong the steam cleaner’s life. Place one (or at most two) limescale removal sticks in 0.75 litre of
warm water (50oC) and ll the water tank with it. Allow the solution to work for approx. 30 minutes then pour
away the water with the dissolved solids. Repeat this process if necessary then rinse out the tank with water.
Press steam trigger to
release steam.
Empty unit of any
remaining water.
Ensure steam handle safety
latch is on.
Storage
Guarantee FAQs
8vax.co.uk
Is there an accessory missing?
• Check the parts overview page in this guide to make sure the
part is denitely included with your machine.
• If the part is missing, we’re here to help. Simply call us on:
0844 412 8455
What do I do if the machine/an accessory has become
damaged or broken?
• Visit vax.co.uk for spares and parts.
• Please call our Careline to purchase new spares or order a
replacement.
What do I do if the steam cleaner has no power?
• The unit may not be plugged into an electrical socket; ensure
the plug is pushed in securely.
• Check the electrical socket is switched on.
• The electrical socket may not be working; check the fuse or
breaker and consult an electrician.
• The power cord may be damaged; call us on 0844 412 8455
Why is the steam cleaner not producing steam?
• Ensure that the mains power is switched on and the power
button has been pressed on the unit.
• There may be no water in the tank; please refer to the
operation section.
• Check that the safety latch has been unlocked on the
steam handle.
• Check that the unit has not been overlled as there must be
space in the tank for the water to heat. If overlled the unit will
deliver little steam or water droplets.
• The water may not yet be at temperature; the green steam
ready indicator light will illuminate when the water is at
temperature and is ready to use.
• If the unit is producing a very small amount of steam, check
the variable steam power dial and adjust to max.
• When the unit has been switched o and fully cooled, remove
the water tank lid. If limescale build up can be seen inside the
tank, the unit will need to be de-scaled.
• If none of the points above are of assistance, we’re here to
help. Simply call us on: 0844 412 8455
What do I do if the steam cleaner takes a long time to
heat up?
• When the unit has been switched o and fully cooled, remove
the water tank lid. If limescale build up can be seen inside the
tank, the unit will need to be de-scaled.
• Otherwise, we’re here to help. Simply call us on:
0844 412 8455
WARNING: To reduce the risk of personal injury, unplug the steamer and ensure the unit has fully cooled
down before performing maintenance/troubleshooting checks.
we’re here if you need us
(UK) 0844 412 8455 (ROI) 1-800 928 308
vax.co.uk/support • vaxireland.ie
or call:
Instead of taking me back to the shop, simply visit;
This does not aect your statutory rights.
Machine Overview
9
Other Information
UK Service & Help
Any queries or concerns about using your Vax, simply visit; vax.co.uk/support – vaxireland.ie or call the
Vax Careline. Calls are charged at the UK local rate. Please make a note of the serial number and model
number of the vacuum cleaner before calling.
Vax Careline:
(UK) 0844 412 8455
(ROI) 1-800 928 308
Monday-Friday 8.30am to 6.30pm
Saturday- 9.00am to 5.00pm
Consumables
To purchase spares and accessories, please visit vax.co.uk
The use of genuine vax spare parts helps to maintain optimised
performance and validates your guarantee
Floorhead cloths (Type 4) 1-1-130745-01
Upholstery cloths (Type 5) 1-1-130746-00
Steam cleaning kit (Type 1) 1-1-132732-00
Steam brush kit (Type 3) 1-1-132730-00
Technical Specication
Voltage: 220-240V ~50Hz
Wattage: 1400-1600W
Water tank capacity: 0.75L
Cord length: 5.0m
Weight: 6.0kg
Subject to technical change without notice.
EEC Statement of Compliance
Manufacturer/EEC importer: Vax Limited, hereby on our own responsibility, declare that the S10 series is
manufactured in compliance with the following Directives:
Safety: 2006/95/EC Low Voltage Directive
EMC: 2004/108/EC Electromagnetic Compatibility Directive
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice.
Guarantee Notes
10vax.co.uk
Vax Ltd., Kingswood Road, Hampton Lovett, Droitwich, Worcestershire, WR9 0QH, UK email: info@vax.co.uk
website: vax.co.uk
Performance is everything.
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