vax.co.uk
Performance 12
Let’s get started
C86-PB-(Be, Pe, Te)
Let’s talk safety
This vacuum cleaner is intended for
household use only and NOT for
commercial or industrial use.
• Only use the vacuum cleaner indoors
on dry surfaces and keep the area
you’re cleaning well lit.
• Keep ngers, hair and loose
clothing away from moving parts
and openings whilst using the
vacuum cleaner.
• This vacuum cleaner can be used
by children aged from 8 years and
above and persons with reduced
physical, sensory or mental
capabilities or lack of experience and
knowledge if they have been given
supervision or instruction concerning
use of the vacuum cleaner in a safe
way and understand the hazards
involved. Children shall not play with
the vacuum cleaner. Cleaning and
user maintenance shall not be made
by children without supervision.
• Only Vax recommended tools and
accessories should be used with this
vacuum cleaner.
Please keep instructions
for further use.
Basic safety precautions
8 Don’t use the vacuum cleaner if
it has been dropped, damaged
or left outdoors.
8 Don’t run over the power cord or
use vacuum cleaner if the power
cord or plug is damaged. Please
contact our Customer Care Line on:
0844 4128 455 (Mon-Fri 8.30am to
6.30pm Sat 9.00am to 5.00pm).
8 Don’t handle the plug or use the
vacuum cleaner with wet hands.
8 Don’t pull or carry the vacuum
cleaner by the power cord.
Don’t use the power cord as
a handle, pull the power cord
around corners, sharp edges or
close a door over the power cord.
Don’t unplug vacuum cleaner by
pulling on the power cord.
8 Don’t vacuum up any ammable
or combustible materials (lighter
uid, petrol, kerosene etc.) or use
the vacuum cleaner in an area with
explosive vapours or liquid.
Don’ts
3 Turn o all controls on the vacuum
cleaner before disconnecting or
connecting the power cord.
3 Always make sure the lters are in
place before use.
3 Always switch o the vacuum
cleaner before disconnecting
or connecting the hose
and accessories.
3 Keep all openings clear and free
from debris as this may aect the
airow/suction.
3 Always replace the fuse in the
plug with a British 5amp fuse.
Always protect the power cable from
heated surfaces and open ames.
3 Take extra care when positioning
and using the vacuum cleaner
on the stairs.
3 Use only CE approved 5amp
extension cords, non-approved
extension cords may overheat.
Care should be taken to arrange
the extension cord as it can be
a trip hazard.
3 Store the vacuum cleaner in a cool,
dry area. If lters have been cleaned
as per user guide instructions
ensure they are thoroughly dry
before storing away.
Do’s
8 Don’t vacuum up hot coals, cigarette
butts, matches or smoking hot
burning items or use in an area
where there may be harmful uids
(chlorine, bleach, and ammonia
drain cleaner).
8 Don’t attempt to remove blockages
with sharp objects as this may cause
damage to the vacuum cleaner.
8 Don’t vacuum up hard or sharp
objects such as glass, nails, screws
or coins etc.
8 Don’t use the vacuum cleaner with
incorrect voltage as this may result
in damage or injury to the user.
The correct voltage is listed on the
ratings label.
Don’ts
Thank you for buying this Performance 12.
Taking care of your carpets
The Performance 12 is designed to make vacuuming carpets regularly, as eective and ecient
as possible and this user guide will help you get the most out of your machine.
Maintaining your carpets will ensure they keep their appearance for longer and smell fresh and
clean. You’ve chosen carpets for your home for a reason and Vax will help you take good care
of them.
Taking care of your Performance 12
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready
when you are to tackle your carpets.
Taking care of you
We’re here if you need us. Instead of taking me back
to the shop, simply visit:
vax.co.uk/support or call:
(UK) 0844 412 8455 (ROI) 1-800 928 308
Monday-Friday 8.30am to 6.30pm, Saturday 9.00am to 5.00pm
Calls are charged at the UK local rate. Please make a note of the serial number and model number
of the product before calling.
Alternatively, you can write to us at:
Vax Ltd., Kingswood Road, Hampton Lovett, Droitwich, Worcestershire, WR9 0QH, UK
Let us know what you think @VaxUK
Contents
Let’s talk safety
Getting to know your machine
Getting started
Using your machine
Taking care of your machine
Let’s talk technical
What to do if it goes wrong
Getting in touch
Accessories
Notes
Initial Setup for normal operation
1. Use the base accessories.
a. Shortest hose
b. Extension tube set to shortest practicable length.
2. Clean lters installed.
3. Dust receptacle empty.
4. All Bleeds must be closed.
5. Variable Power set to Maximum.
6. Floor heads/tools set to Carpet Mode for carpet cleaning.
7. Mechanical Agitation turned ON for carpet cleaning.
8. Floor heads/tools set to Hard Floor Mode for hard oor cleaning.
9. Mechanical Agitation turned OFF for hard oor cleaning.
Performance 12
Hose and handle
Stretch
hose
Telescopic extension tube
Combination oor head
3-in-1 tool
Included with
your machine
*
Performance 12 Pet
TurboTool
TurboTool
Up top tool
* Some parts may vary according to model.
Please check inside of box for more details.
Pre-motor lter
Performance 12
Total Home
Tool connector
Flexi
crevice tool
Post-motor lter
On/o button
Floor head parking slot
Cord rewind button
Dirt container
release button
Carry handle
Dirt container
Separator and shroud
Post-motor
lter (hidden)
Hose entry point
Pre-motor
lter (hidden)
Getting to know your machine
Technical Specication
Subject to technical change without notice.
Turbo Tool (Type 6)
1-1-134419-00
Tool Connector (Type 1)
1-1-133838-00
Combination Floor Tool (Type 6)
1-1-134330-00
3-in-1 tool (Type 9)
1-1-134551-00
Filter (Type 108) – Post Filter
1-1-134392-00
Filter (Type 116) – Pre Filter
1-1-134532-00
Accessories & Consumables
*To purchase consumables and accessories, please visit vax.co.uk
Name Performance 12
Voltage 220-240~50Hz
Wattage 800watts
Cord Length 5.5/6m
Weight 5kg
Getting started
Assembling your vacuum cleaner
Press both buttons at end
of hose and insert into
hose entry point.
Press button on telescopic
extension tube and adjust
to required length.
Insert the other end of the
telescopic tube into the
oor head.
Before you begin cleaning
IMPORTANT: The vacuum cleaner is equipped with a thermal cut-out. If for any reason the vacuum cleaner does
overheat, the thermostat will automatically turn the vacuum cleaner o. If this happens, switch the vacuum cleaner
o and unplug. Remove and empty the dirt container also check the vacuum cleaner for blockages. Allow the vacuum
cleaner to cool for approximately 1 hour (if you have cleaned the lters please wait 24 hours for the lters to fully dry
before putting back into the machine).
Clean the pre-motor every time the dirt container is emptied and replace the lters every 12 months.
If the vacuum cleaner is blocked, switch o and unplug before removing the blockage.
PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USE
WARNING
Always switch o the vacuum cleaner
before connecting or disconnecting the
hose/attachments, or removing and
emptying the dirt container.
Insert hose grip into
telescopic extension tube.
Using your machine
TIP
Brushes on the oor head
should be visible when using
on hard oors.
Unwind the power cord.
Do not pull further than the
yellow marker.
Plug into mains and push
the on/o button to turn
the machine on.
For use on carpets, click
rocker switch forward. For
use on hard oors click rocker
switch back.
Slide vent cover on hose grip open
to reduce suction if required.
Raise brushes for carpets. Lower brushes for hard
oors.
IMPORTANT: The base of the vacuum cleaner should always be positioned at on the oor when starting and in use.
The dirt container should be locked into place before lifting the vacuum cleaner by the carry handle.
WARNING: When unwinding the power cord do not pull further than the yellow marker.
Choose an accessory.
Using accessories
Press dirt container
release button and lift
to remove.
Emptying and cleaning the dirt container
Cleaning the shroud
Hold dirt container over a bin and
pull the dirt release clip on the
bottom of the dirt container,
allowing dirt/debris to fall out.
IMPORTANT: Unplug and switch o vacuum cleaner before performing maintenance or troubleshooting checks.
Taking care of your machine
Don’t over ll the dirt container to
avoid blocking the air ow through
the vacuum cleaner.
TIP
Twist the shroud and pull
to remove.
Tap the shroud over a bin to
remove any dirt/debris.
MAX
40˚C
!
MAX
40˚C
Rinse the shroud under water
(Max 40°C) Leave to dry for 24
hours or until fully dry before
placing back in the machine.
Using your machine
Attach accessory to hose end. If required use tool connector.
Taking care of your machine
Cleaning the post-motor lter
Press dirt container release
button and lift to remove.
Push tab and pull to remove
the post-motor lter.
Tap the post-motor lter over a bin
to release dirt/debris. Always replace
before using your vacuum.
WARNING
Do not wash the post-motor lter.
Cleaning the pre-motor lter
Press dirt container release
button and lift to remove.
Remove the pre-motor
lter. Separate the lter
frame and foam.
Tap the lter frame and foam over
a bin to remove any dirt/debris.
Rinse both the lter frame
and foam under water
(Max 40°C).
Leave to dry for 24 hours
or until fully dry before placing
back in the machine.
24hr
TIP
Clean the pre-motor every time
the dirt container is emptied
and replace the lters every
12 months.
Filters available at
www.vax.co.uk
Taking care of your machine
Let’s talk technical
Once the vacuum cleaner is
unplugged, press the cord rewind
button to retract the cord.
Remove the hose from the
vacuum cleaner and telescopic
extension tube. Remove any
blockage by inserting wire coat
hanger in to hose.
Place oor head into parking slot
located at back of vacuum cleaner
for storage and carrying.
Storing your vacuum cleaner
IMPORTANT: Remove accessory from hose or telescopic extension tube before performing maintenance or trouble
shooting checks.
Removing blockages from the TurboTool*
Removing a blockage from the hose
*Not applicable for all models.
Tabs
Slide the locking ring
to remove.
Lift and separate
the housing.
Using a pair of scissors,
remove any threads
or hair caught around
the brushbar.
Line up the tabs on front of
housing and push together
to ret. Slide locking ring
into groove to secure.
1
2
2
3
4
1
2
4
2
To test for a blockage in hose, drop a
small ball of paper into the hose. The
paper will drop through if the hose
is clear.
TIP
What to do if it goes wrong
• Check the ‘This pack contains’ panel on the box to make sure
the part is included with your vacuum cleaner.
• The dirt container may not be correctly tted, remove the dirt container
from the vacuum cleaner and check it’s assembled correctly, ret
ensuring it’s locked into place.
• The shroud is blocked or not correctly tted.
Go to ‘Taking care of your machine’.
• The lter may be clogged, clean the lter.
Go to ‘Taking care of your machine’.
• The dirt container may be blocked, empty the dirt container.
Go to ‘Taking care of your machine’.
• There may be a blockage in the hose/tube. Disconnect from the vacuum
cleaner and carefully remove any blockages. Go to ‘Let’s talk technical’.
• The lters may be clogged, clean the lter.
Go to ‘Taking care of your machine’.
• The plug may not be fully pushed into the electrical socket.
• Check the fuse in the plug if this needs replacing, always replace with
a 5amp fuse.
• The motor thermostat may have tripped. If this has happened, unplug
the vacuum cleaner. Remove and empty the dirt container and check
the hose for blockages. Clean the lters and allow the vacuum cleaner
to cool for approximately 1 hour (if you have washed the lters you will
need to wait 24 hours for the lters to fully dry before putting them back
into the vacuum cleaner).
SolutionProblem
Is there an accessory
missing?
Why won’t the vacuum
cleaner pick up?
Why does my vacuum
cleaner have no power?
Why is dust escaping
from the vacuum?
Warning: To reduce the risk of personal injury, unplug the vacuum cleaner before performing maintenance
/troubleshooting checks.
Getting in touch
* Calls are charged at the UK local rate. Please make a note of the serial number and model number of the product before calling.
Accessories
Don’t forget your accessories!
Order at: www.vax.co.uk/spares-and-solutions
Pro cleaning kit (Type 2)
1-1-133326-00
All our best tools all in one kit that makes cleaning
your home quicker, easier and with even better results.
We’ve taken care of cleaning all of the hard to reach
areas such as on top of cupboards and in between
blinds to the dust that collates behind and
within the radiator.
TurboTool (Type 6)
1-1-134419-00
Use the TurboTool for vacuuming your stairs, upholstery
and car interiors. It’s great for picking up stubborn pet hair.
Fur ‘n’ Flu Tool
1-1-131392-00
Specically designed to remove extra stubborn
pet hair from upholstery, furniture and carpets.
Notes
Vax Ltd., Kingswood Road, Hampton Lovett, Droitwich, Worcestershire, WR9 0QH, UK
email: info@vax.co.uk website: vax.co.uk
Version 1.0
EEC Statement of Compliance: Manufacturer/EEC importer: Vax Limited, hereby on our own responsibility,
declare that the C86-PB-(Be, Pe, Te) is manufactured in compliance with the following Directives:
Safety: 2006/95/EC Low Voltage Directive. EMC: 2004/108/EC Electromagnetic Compatibility Directive.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice.
@VaxUK
© 2014 All rights reserved. VAX®, VAX Lozenge, are trade marks or registered trade marks of Techtronic Floor Care Technology Ltd.
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