Vax Dual Power ECR2V1P Pet Advance Carpet Cleaner User guide

DualPower

PET ADVANCE

REFRESHES CARPETS
AND IS PERFECT FOR
HOMES WITH PETS

LET’S GET STARTED.

ECR2V1P

Let’s talk safety

Basic
safety
precautions

Don’ts

This carpet washer is intended for household use only and NOT
for commercial or industrial use.

• Only use the carpet washer indoors and keep the area you’re
cleaning well lit.

• Keep ngers, hair and loose clothing from moving parts and
openings whilst using the carpet washer.

• This carpet washer is NOT to be used by children under eight
years or persons with reduced physical, sensory or mental

• Don’t leave the carpet washer plugged in when unattended.

• Don’t use this carpet washer if it has been dropped, damaged
or left outdoors.

• Don’t run over the power cord or use the carpet washer if the
power cord or plug is damaged. If the power cord is damaged,
it must be replaced by the manufacturer, its service agent or
similarly qualied persons in order to avoid a hazard.

• Don’t use your carpet washer to pick up any ammable or
combustible materials (lighter uid, petrol, kerosene etc.) or use
the carpet washer in an area with explosive vapours or liquid.

• Don’t handle the plug or use the carpet washer with wet hands.

• Don’t carry the carpet washer while it’s switched on.

Do’s

• Check with the manufacturer of your ooring prior to using the
carpet washer.

• The clean water tank should only be lled with warm water
(max 40°C). Filling the clean water tank with hot or boiling water
may damage your machine and invalidate your guarantee.

• Store your carpet washer in a cool, dry area. Before storing
your carpet washer please ensure all water/solution tanks and
lters are thoroughly clean and dry.

• Always vacuum your carpets thoroughly before using your
carpet washer.

• Always unplug the carpet washer before carrying out any
maintenance and before connecting or disconnecting the hose/
accessories.

• Turn o all controls on the carpet washer before disconnecting
or connecting the power cord. After use always wrap the
power cord around the cord clips provided.

capabilities, unless they have been given instructions on how to use the
machine or are supervised during use.

• Any cleaning or maintenance of your carpet washer should not be made by
children without supervision and ensure they don’t play with the carpet washer.

• Before using your carpet washer test your carpets/rugs/upholstery for
colourfastness and pile distortion.

• Only Vax recommended tools and solutions should be used with this carpet
washer. Using other solutions may invalidate the guarantee.

• Don’t pull or carry this carpet washer by the power cord.

• Don’t use the power cord as a handle, pull the power cord around corners, sharp
edges or close a door over the power cord.

• Don’t unplug carpet washer by pulling on the power cord.

• Don’t use your carpet washer to pick up hot coals, cigarette butts, matches
or smoking hot burning items or use in an area where there may be harmful
uids (chlorine, bleach and ammonia drain cleaner).

• Don’t attempt to remove blockages with sharp objects as this may cause
damage to your carpet washer.

• Don’t use the carpet washer with incorrect voltage as this may result in
damage or injury to the user. The correct voltage is listed on the ratings label.

• Always replace the fuse in the plug with a British 13amp fuse. Always protect
the power cable from heated surfaces or near open ames.

• Always keep the power cord away from the brushes whilst using your carpet
wa sh er.

• Take extra care when cleaning on the stairs.

• Use only CE approved 13amp extension cords, non-approved extension cords
may overheat. Care should be taken to arrange the extension cord as it can be
a trip hazard.

• Always use the carpet washer with all water/solution tanks and lters in place.

• Keep all openings clear and free from debris as this may aect the airow/
suction.

• Always use the carpet washer in an upright position. To prevent motor damage
from dirty water, never hold the carpet washer upside down or lay on its side.

PLEASE KEEP INSTRUCTIONS FOR FURTHER USE.

Thank you for buying this Dual Power Pet Advance.

Taking care of your carpets

The Dual Power Pet Advance is designed to make washing carpets regularly, as eective and
ecient as possible and this user guide will help you get the most out of your machine.

Maintaining your carpets will ensure they keep their appearance for longer and smell fresh and
clean. You’ve chosen carpets for your home for a reason and Vax will help you take good care
of them.

Taking care of your Dual Power Pet Advance

Also inside this guide are instructions on maintaining your new machine, so that it’s always
ready when you are to tackle your carpets.

We’re here if you need us

Instead of taking your machine back to the shop,
simply visit our online support:

vax.co.uk/support

Still need to get in touch?

Our UK based Customer Care Team are here to support you.
For help with assembly, operational or performance problems, or buying and tting new accessories,
you can nd all our contact details at vax.co.uk/contact

This user guide can be found online at: vax.co.uk/support

Contents

Let’s talk safety

Dual Power Pet Advance

Included with
your machine

Getting to know your machine

Getting started

Using your machine

Taking care of your machine

Let’s talk technical

Accessories

What to do if it goes wrong

Getting in touch

250ml Platinum
Pet solution

Wash tool

Accessory bag

Reach hose

Pre-treatment wand

250ml Pre-treatment
solution

Handle

Getting to know your machine

Solution trigger (hidden)

Carry handle

Clean water tank release

Clean water tank

Dirty water tank release

Dirty water tank clips

Dirty water tank

Hose connector

Solution and Pre
Treatment wand port

Dual rotating
brushbars

Cord storage hooks

Power cable

Cord storage hooks

On/o pedal

Handle release
pedal

Wheels

Technical Specication

Name Dual Power Pet Advance

Code ECR2V1P

Part number 1-1-137522

Voltage 220-240V~50Hz

Wattage 800w

Subject to technical change without notice.

Cord length 8m

Weight 6.4kg

Getting started

PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USE

Before you begin cleaning

• IMPORTANT: Carpets should be dry vacuumed thoroughly before washing

• Test for colourfastness – Wet a white absorbent cloth with the solution. In a small hidden area of your carpet/rugs/

upholstery gently rub with the dampened cloth. Wait ten minutes and check for colour removal or bleed with white
paper towel or cloth. If your carpet has more than one colour, check all colours.

• Test your carpet/rugs/upholstery – Run the carpet washer over a small hidden area. If no pile distortion occurs

continue cleaning.

• When using the carpet washer, basic safety precautions should always be observed.

• IMPORTANT: Only use Vax carpet solution. Using other solutions may cause excess foaming and may

invalidate your warranty.

• IMPORTANT: The clean water tank should only be lled with warm water (max 40°C). Filling the clean water

tank with hot/boiling water may damage your machine and invalidate your warranty.

• CAUTION: This is a powerful carpet washer, before plugging in make sure all controls are turned o also

hold carpet washer rmly when starting and during use.

Assembling your carpet washer

Stand base in upright
position and lower the
top section until it clicks
securely connecting on
to the base.

To secure the upper handle screw and tighten
with a cross/at head screwdriver.

Assemble the two lower handle screws and tighten
with a cross/at head screwdriver.

Slide handle down
onto unit until it clicks
securely.

When cleaning an entire room,
move furniture out of the area
to be cleaned. If the furniture
is too heavy to move, place
aluminium foil or wax paper
under legs. This will prevent
wood nishes from staining
your carpet. Pin up furniture
skirts and curtains.

TIP

Using your machine

Operating your carpet washer

Your dirty water tank is tted with a oat. When the dirty water tank is full or the oorhead is not in contact with the
carpet the oat will shut o the suction at the oor nozzle. You will be able to hear if this has happened as the motor
noise on the unit will increase. Once the oat is activated, empty the dirty water tank if full. If the dirty water tank is not
full then turn o your machine at the power switch and wait for the oat to settle.

Remove the clean water tank. Unscrew the clean water

tank cap from the top of
the clean water tank.

40C

Max

Mix solution with warm
water (40°C Max). Fill

Tighten cap before
returning tank to unit.

Unwrap power cord

and plug unit in.
the clean water tank with
solution mix.

Recline the machine. Press trigger to

release solution.

For best results apply

solution on the forward

stroke and release the

trigger to recover solution

Carpets should be dry vacuumed
thoroughly before washing.

TIP

on the backward stroke.

Pour required dose of carpet
cleaning solution (approx.
40ml per 1.0L of water) into
clean water tank. NOTE:
Measuring jug is not included.

Turn the machine on.

NOTE: If the solution/clean
water doesn’t dispense, the
clean water tank valve may
be stuck. Hold the clean
water tank over the sink and
press the valve underneath
to release.

Operating your pre-treatment wand

40C

Max

Using your machine

Mix solution with warm
water (40°C Max).

Turn the machine on.

NOTE: Pre-treating your carpet before washing will help to remove stubborn stains. Leave pre-treatment solution to
work for 10-15 minutes. Before setting the machine to wash, ensure the clean water tank is rinsed thoroughly of pre­treatment solution.

On rst use keep the button pressed down until solution is released.

Fill the clean water
tank with solution mix.

Plug the pre-treatment
wand into the solution port.

Tighten cap before
returning tank to unit.

Spray evenly onto
desired areas.

Unwrap power cord
and plug unit in.

Using your machine

Using the wash tool

Remove the reach
hose from the
accessory bag.

Press trigger to
release solution.

NOTE: The clean water tank will need to be lled with solution and water before use.

Plug the reach hose
into the front of the
cleaner.

Release the solution
trigger and pull wash tool
backwards over treated
area to pick up spills.

Plug the solution tube,
from the reach hose, into
the solution port.

Turn the machine on.

For best results apply solution
on the forward stroke and
release the trigger to recover
on the backward stroke.

TIP

Taking care of your machine

Emptying and cleaning the dirty water tank

NOTE: Rinse out tank with clean water and leave to air dry before storing your machine.

Remove dirty water tank.

Remove dirty water tank
lid. Empty dirty water over
the sink. Rinse dirty water
tank and lid under water
to remove debris.

Lift dirty water tank clips up and outward to release.

Allow tank to dry, and
to re-t, tilt dirty water
tank and line up to carpet
washer. Push back until
it clicks into place.

During normal use of cleaning,
debris may accumulate inside the
dirty water tank. In order to keep
your unit functioning properly
and to prevent any odours
building up, it is best to rinse out
your dirty water tank with fresh
water after each use.

TIP

Always switch o and unplug the
carpet washer from the electrical
outlet before assembling, lling
and emptying the clean water tank,
emptying the dirty water tank, or
before connecting/disconnecting
the attachments.

CAUTION

Let’s talk technical Accessories

Removing blockages from the brushbar

Threads caught in the
brushbar can be cut out
with scissors.

Replacing the belt or brushbars

CAUTION: Do not open the motor cover.

To reduce the risk of electric
shock, turn the machine o and
unplug from electrical socket
before performing maintenance/
troubleshooting checks.

CAUTION

Turn machine on its side
and use a crosshead
screwdriver to remove
the eight screws.

To replace belt, slip the
brushbars through the
belt. NOTE: Place belt
on rounded areas of
brushbars without bristles.

Remove the two part belt
cover from unit. NOTE: Wheel
is intended to be removed
with belt cover.

With the belt in place, pull
and slide the brushbars
into the unit, making sure
the brushbar end caps are
in the correct position.

Pull both brushbars
towards user to remove
from unit.

Place new belt on motor
shaft. Replace the two part
belt cover and secure by
replacing all screws.

Remove and dispose
of old belt.

Accessories

Don’t forget your accessories!

Order at: www.vax.co.uk/spares-and-solutions

Platinum (1.5l)
1-9-139136

Platinum Carpet Cleaning Solution deep
cleans carpets and removes stubborn stains.
Safe to use on wool carpets - Woolsafe approved.

What to do if it goes wrong

Why won’t the carpet
washer turn on?

Why won’t the solution/
clean water dispense?

Why won’t the carpet
washer pick up?

SolutionProblem

• The plug may not be fully pushed into the electrical socket.

• Check if the fuse in the plug needs replacing. Always replace with a
13amp fuse.

• Make sure the clean water tank is tted securely.

• The clean water tank valve may be stuck. Go to ‘Operating your carpet washer’.

• The oat in the dirty water tank may have been activated. Empty the dirty
water tank, wait for the oat to settle before re-starting your carpet washer.

• Check the dual power brushes for blockages and clear.

• The dirty water tank may not be tted correctly, also make sure the lid
is pushed down securely.

• Check the nozzle for blockages and clear.

• Check the power brushes for blockages and clear.

• Check the belt. Go to ‘Replacing the belt or brushbars’.

Why won’t the
brushes spin?

Warning: Always switch o and unplug the carpet washer from the electrical outlet before assembling, lling and

emptying the clean water tank, emptying the dirt water tank, or before connecting/disconnecting the attachments.

Important: Carpets should be dry vacuumed thoroughly before washing.
Caution: The carpet washer is a very powerful unit. Before plugging the cord into the electrical outlet, make sure all

controls on the unit are turned o. Hold the carpet washer rmly when starting and in use.
Important: The motor is equipped with a thermal cut-out. If for any reason the unit should overheat, the thermostat
will automatically turn the unit o. Should this occur, unplug the carpet washer from the electrical outlet and turn o
the switch. Check the hose for blockages. Clean the lters. Allow the unit to cool for approximately one hour.
To re-start the machine, plug it into an electrical outlet and switch it back on.

Getting in touch

† Registration required. Terms and conditions apply, see vax.co.uk for details.

GET IN TOUCH

[e-mail] vax.co.uk

EU Statement of Compliance: Manufacturer/EU importer: Vax Limited, hereby on our own responsibility, declare that the
ECR2V1P is manufactured in compliance with the following Directives: Safety: 2014/35/EU Low Voltage Directive.
EMC: 2014/30/EU Electromagnetic Compatibility Directive.

Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice.

© 2018 Vax Limited. All rights reserved. The VAX trade mark and Vax lozenge is the property of Techtronic Floor Care
Technology Ltd and is registered in the EU and may be pending or registered in other countries.

Vax Ltd, Pointon Way, Stonebridge Cross Business Park, Hampton Lovett, Droitwich, WR9 OLW, UK