
Let’s talk safety
Thank you for buying this Impact 102.
Basic safety precautions
This vacuum cleaner is intended for household use
only and NOT for commercial or industrial use.
• Only use the vacuum cleaner indoors on dry surfaces
and keep the area you’re cleaning well lit.
• Keep ngers, hair and loose clothing away from moving
parts and openings whilst using the vacuum cleaner.
• This vacuum cleaner can be used by children aged
from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of
Don’ts
8 Don’t use this vacuum cleaner if it has been dropped,
damaged or left outdoors or the lters not in their
original place.
8 Don’t run over the power cord or use vacuum cleaner
if the power cord or plug is damaged. Please contact
our Customer Care Line on: 0844 4128 455 (Mon-Fri
8.30am-6-30pm Sat 9.00am-5.00pm).
8 Don’t handle the plug or use the vacuum cleaner with
wet hands.
8 Don’t pull or carry this vacuum cleaner by the power
cord. Don’t use the power cord as a handle, pull the
power cord around corners, sharp edges or close
a door over the power cord. Don’t unplug vacuum
cleaner by pulling on the power cord.
8 Don’t lift or carry the vacuum cleaner by the dirt
container handle.
3 Turn o all controls on the vacuum cleaner before
disconnecting or connecting the power cord.
3 Always make sure both the pre-motor/post-motor
lters are in place before use.
3 Always switch o the vacuum cleaner before
disconnecting or connecting the hose and accessories.
3 Keep all openings clear and free from debris as this
may aect the airow/suction.
3 Always replace the fuse in the plug with a British
13amp fuse. Always protect the power cable from
heated surfaces and open ames.
experience and knowledge if they have been given
supervision or instruction concerning use of the
vacuum cleaner in a safe way and understand the
hazards involved. Children shall not play with the
vacuum cleaner. Cleaning and user maintenance shall
not be made by children without supervision.
• Only Vax recommend tools and accessories should
be used with this vacuum cleaner.
8 Don’t vacuum up any ammable or combustible
materials (lighter uid, petrol, kerosene etc.) or use the
vacuum cleaner in an area with explosive vapours
or liquid.
8 Don’t vacuum up hot coals, cigarette butts, matches
or smoking hot burning items or use in an area where
there may be harmful uids (chlorine, bleach, and
ammonia drain cleaner).
8 Don’t attempt to remove blockages with sharp objects
as this may cause damage to your vacuum cleaner.
8 Don’t vacuum up hard or sharp objects such as glass,
nails, screws or coins etc.
8 Don’t use the vacuum cleaner with incorrect voltage
as this may result in damage or injury to the user.
The correct voltage is listed on the ratings label.
Do’s
3 Take extra care when positioning and using the vacuum
cleaner on the stairs.
3 Use only CE approved 13amp extension cords, non-
approved extension cords may overheat. Care should
be taken to arrange the extension cord as it can be a
trip hazard.
3 Store your vacuum cleaner in a cool, dry area. If lters
have been cleaned as per user guide instructions
ensure they are thoroughly dry before storing away.
Please keep instructions for further use.
Taking care of your carpets
The Impact 102 is designed to make vacuuming carpets and hard oors regularly, as eective and
ecient as possible and this user guide will help you get the most out of your machine.
Maintaining your carpets and hard oors will ensure they keep their appearance for longer.
You’ve chosen carpets and hard oors for your home for a reason and Vax will help you take
good care of them.
Taking care of your Impact 102
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready
when you are to tackle your carpets and hard oors.
Taking care of you
We’re here if you need us. Instead of taking me back
to the shop, simply visit:
vax.co.uk/support or call:
(UK) 0844 412 8455 (ROI) 1-800 928 308
Monday-Friday 8.30am to 6.30pm, Saturday 9.00am to 5.00pm
Calls are charged at the UK local rate. Please make a note of the serial number and model number
of the product before calling.
Alternatively, you can write to us at:
Vax Ltd., Kingswood Road, Hampton Lovett, Droitwich, Worcestershire, WR9 0QH, UK
Let us know what you think @VaxUK

Contents Getting to know your machine
Impact 102
Included with
Let’s talk safety
your machine
Getting to know your machine
Getting started
Using your machine
Taking care of your machine
Let’s talk technical
What to do if it goes wrong
Getting in touch
Accessories
Notes
Initial Setup for normal operation
1. Use the base accessories.
a. Shortest hose
b. Extension tube set to shortest practicable length.
2. Clean lters installed.
3. Dust receptacle empty.
4. All Bleeds must be closed.
5. Floor heads/tools set to Carpet Mode for carpet cleaning.
6. Mechanical Agitation turned ON for carpet cleaning.
7. Floor heads/tools set to Hard Floor Mode for hard oor cleaning.
8. Mechanical Agitation turned OFF for hard oor cleaning.
Accessory hose and handle
2 pc extension tube
Combination oor head
Crevice tool
Upholstery tool
Post-motor lter
Pre-motor lter
Frame Foam
Impact 102 Pet
+
TurboTool
Tool connector
Dirt container
release button
Dirt container handle
Shroud
Hose entry point
Technical Specication
Name Impact 102
Voltage 220-240~50Hz
Wattage 700watts
Cord Length 5m
Weight 4.9kg
Floor head
parking slot
Carry handle
Post-motor lter
release button
Cord rewind
button
Post-motor
lter cover
On/o button
Accessories & Consumables
Filter Kit (Type 109)
1-1-134393-00
TurboTool (Type 6)
1-1-134419-00
Tool Connector (Type 1)
1-1-133838-00
Crevice Tool (Type 10)
1-9-128020-00
Combination Floor Tool (Type 6)
1-1-134330-00
Upholstery tool (Type 4)
1-9-128019-00
Subject to technical change without notice.
*To purchase consumables and accessories, please visit vax.co.uk