household use only and NOT for
commercial or industrial use.
• Only use the vacuum cleaner indoors
on dry surfaces and keep the area
you’re cleaning well lit.
• Keep ngers, hair and loose
clothing away from moving parts
and openings whilst using the
vacuum cleaner.
• This vacuum cleaner can be used
by children aged from 8 years and
above and persons with reduced
physical, sensory or mental
Don’ts
8 Don’t use the vacuum cleaner if
it has been dropped, damaged
or left outdoors.
8 Don’t run over the power cord or
use vacuum cleaner if the power
cord or plug is damaged. Please
contact our Customer Care Line on:
0844 4128 455 (Mon-Fri 8.30am to
6.30pm Sat 9.00am to 5.00pm).
8 Don’t handle the plug or use the
vacuum cleaner with wet hands.
capabilities or lack of experience and
knowledge if they have been given
supervision or instruction concerning
use of the vacuum cleaner in a safe
way and understand the hazards
involved. Children shall not play with
the vacuum cleaner. Cleaning and
user maintenance shall not be made
by children without supervision.
• Only Vax recommended tools and
accessories should be used with this
vacuum cleaner.
Please keep instructions
for further use.
8 Don’t pull or carry the vacuum
cleaner by the power cord. Don’t
use the power cord as a handle,
pull the power cord around corners,
sharp edges or close a door over
the power cord. Don’t unplug
vacuum cleaner by pulling on the
power cord.
8 Don’t vacuum up any ammable
or combustible materials (lighter
uid, petrol, kerosene etc.) or use
the vacuum cleaner in an area with
explosive vapours or liquid.
8 Don’t vacuum up hot coals, cigarette
butts, matches or smoking hot
burning items or use in an area
where there may be harmful uids
(chlorine, bleach, and ammonia
drain cleaner).
8 Don’t attempt to remove blockages
with sharp objects as this may cause
damage to the vacuum cleaner.
3Turn o all controls on the vacuum
cleaner before disconnecting or
connecting the power cord.
3Always make sure the lters are in
place before use.
3Always switch o the vacuum
cleaner before disconnecting
or connecting the hose and
accessories.
3Keep all openings clear and free
from debris as this may aect the
airow/suction.
3Always replace the fuse in the plug
with a British 13amp fuse. Always
protect the power cable from heated
surfaces and open ames.
Don’ts
8 Don’t vacuum up hard or sharp
objects such as glass, nails, screws
or coins etc.
8 Don’t use the vacuum cleaner with
incorrect voltage as this may result
in damage or injury to the user.
The correct voltage is listed on the
ratings label.
Do’s
3Take extra care when positioning
and using the vacuum cleaner
on the stairs.
3Use only CE approved 13amp
extension cords, non-approved
extension cords may overheat.
Care should be taken to arrange
the extension cord as it can be
a trip hazard.
3Store the vacuum cleaner in a cool,
dry area. If lters have been cleaned
as per user guide instructions
ensure they are thoroughly dry
before storing away.
Contents
Performance 10
Thank you for buying this Performance 10.
Taking care of your carpets
The Performance 10 is designed to make vacuuming carpets regularly, as eective and ecient
as possible and this user guide will help you get the most out of your machine.
Maintaining your carpets will ensure they keep their appearance for longer. You’ve chosen carpets
for your home for a reason and Vax will help you take good care of them.
Taking care of your Performance 10
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready
when you are to tackle your carpets.
Let’s talk safety
Getting to know your machine
Getting started
Using your machine
Taking care of your machine
Let’s talk technical
What to do if it goes wrong
Getting in touch
Included with
your machine
Hose and handle
Telescopic extension tube
Combination oor head
Pre-motor lter
3-in-1 tool
Performance 10 Pet
Post-motor lter
*
Tool connector
Taking care of you
We’re here if you need us. Instead of taking me back
to the shop, simply visit:
vax.co.uk/support or call:
(UK) 0844 412 8455(ROI) 1-800 928 308
Monday-Friday 8.30am to 6.30pm, Saturday 9.00am to 5.00pm
Calls are charged at the UK local rate. Please make a note of the serial number and model number
of the product before calling.
1. Use the base accessories.
a. Shortest hose
b. Extension tube set to shortest practicable length.
2. Clean lters installed.
3. Dust receptacle empty.
4. All Bleeds must be closed.
5. Variable Power set to Maximum.
6. Floor heads/tools set to Carpet Mode for carpet cleaning.
7. Mechanical Agitation turned ON for carpet cleaning.
8. Floor heads/tools set to Hard Floor Mode for hard oor cleaning.
9. Mechanical Agitation turned OFF for hard oor cleaning.
TurboTool
Performance 10
Total Home
Flexi
TurboTool
Up top tool
* Some parts may vary according to model.
Please check inside of box for more details.
crevice tool
Stretch
hose
Getting to know your machine
Separator and shroud
Dirt container release button
Carry handle
Getting started
PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USE
Before you begin cleaning
IMPORTANT: The vacuum cleaner is equipped with a thermal cut-out. If for any reason the vacuum cleaner does
overheat the thermostat will automatically turn the vacuum cleaner o. If this happens, switch the vacuum cleaner o
and unplug. Remove and empty the dirt container also check the vacuum cleaner for blockages. Allow the vacuum
cleaner to cool for approximately 1 hour (if you have cleaned the lters please wait 24 hours for the lters to fully dry
before putting back into the machine).
Clean the pre-motor every time the dirt container is emptied and replace the lters every 12 months.
If the vacuum cleaner is blocked, switch o and unplug before removing the blockage.
Dirt container
Post-motor
lter (hidden)
Hose entry point
Pre-motor
lter (hidden)
Technical Specication
Name Performance 10
Voltage 220-240~50Hz
Wattage 800watts
Cord Length 5/5.5m
Weight 4.3kg
On/o button
Floor head parking slot
Cord rewind button
Accessories & Consumables
TurboTool (Type 5)
1-1-134418-00
Tool Connector (Type 1)
1-1-133838-00
Combination Floor Tool (Type 6)
1-1-134330-00
3-in-1 tool (Type 9)
1-1-134551-00
Filter (Type 107) – Post Filter
1-1-134391-00
Filter (Type 116) – Pre Filter
1-1-134532-00
Assembling your vacuum cleaner
Press both buttons at end
of hose and insert into
hose entry point.
Insert the other end of the
telescopic tube into the
oor head.
Insert hose grip into
telescopic extension tube.
Press button on telescopic extension tube
and adjust to required length.
WARNING
Always switch o the vacuum cleaner
before connecting or disconnecting the
hose/attachments, or removing and
emptying the dirt container.
Subject to technical change without notice.
*To purchase consumables and accessories, please visit vax.co.uk
Using your machineUsing your machine
IMPORTANT: The base of the vacuum cleaner should always be positioned at on the oor when starting and in use.
The dirt container should be locked into place before lifting the vacuum cleaner by the carry handle.
WARNING: When unwinding the power cord do not pull further than the yellow marker.
Unwind the power cord.
Do not pull further than the
yellow marker.
Plug into mains and push
the on/o button to turn
the machine on.
For use on carpets, click
rocker switch forward. For
use on hard oors click rocker
switch back.
Using accessories
Choose an accessory.Attach accessory to hose end. If required use tool connector.
Taking care of your machine
IMPORTANT: Unplug and switch o vacuum cleaner before performing maintenance or troubleshooting checks.
Emptying and cleaning the dirt container
TIP
Raise brushes for carpets.Lower brushes for hard
oors.
Slide vent cover on hose grip open
to reduce suction if required.
TIP
Brushes on the oor head should be
visible when using on hard oors.
Press dirt container
release button and lift
to remove.
Cleaning the shroud
Twist the shroud and pull
to remove.
Hold dirt container over a bin and
pull the dirt release clip on the
bottom of the dirt container,
allowing dirt/debris to fall out.
Tap the shroud over a bin
to remove any dirt/debris.
!
40˚C
40˚C
MAX
MAX
Don’t over ll the dirt containertoavoid blocking the air ow throughthe vacuum cleaner.
Rinse the shroud under water
(Max 40°C) Leave to dry for 24
hours or until fully dry before
placing back in the machine.
Taking care of your machine
Tabs
2
4
1
2
2
Taking care of your machine
Cleaning the pre-motor lter
Press dirt container release
button and lift to remove.
Rinse both the lter frame
and foam under water
(Max 40°C).
Remove the pre-motor
lter. Separate the lter
frame and foam.
24hr
Leave to dry for 24 hours
or until fully dry before placing
back in the machine.
Tap the lter frame and foam over
a bin to remove any dirt/debris.
Clean the pre-motor every time
the dirt container is emptied
and replace the lters every
12 months.
Filters available at
www.vax.co.uk
TIP
Storing your vacuum cleaner
Once the vacuum cleaner is
unplugged, press the cord rewind
button to retract the cord.
Place oor head into parking slot
located at back of vacuum cleaner
for storage and carrying.
Let’s talk technical
IMPORTANT: Remove accessory from hose or telescopic extension tube before performing maintenance or trouble
shooting checks.
Removing blockages from the TurboTool*
1
2
3
4
Cleaning the post-motor lter
Press dirt container release
button and lift to remove.
WARNING
Push tab and pull to remove
the post-motor lter.
Do not wash the post-motor lter.
Tap the post-motor lter over a
bin to release dirt/debris. Always
replace before using your vacuum.
Slide the locking ring
to remove.
*Not applicable for all models.
Lift and separate
the housing.
Removing a blockage from the hose
Remove the hose from the
vacuum cleaner and telescopic
extension tube. Remove any
blockage by inserting wire coat
hanger in to hose.
Using a pair of scissors,
remove any threads
or hair caught around
the brushbar.
To test for a blockage in hose, drop a
small ball of paper into the hose. The
TIP
paper will drop through if the hose
is clear.
Line up the tabs on front of
housing and push together
to ret. Slide locking ring
into groove to secure.
What to do if it goes wrongGetting in touch
Is there an accessory
missing?
Why won’t the vacuum
cleaner pick up?
SolutionProblem
• Check the ‘This pack contains’ panel on the box to make sure
the part is included with your vacuum cleaner.
• The dirt container may not be correctly tted, remove the dirt container
from the vacuum cleaner and check it’s assembled correctly, ret
ensuring it’s locked into place.
• The shroud is blocked or not correctly tted.
Go to ‘Taking care of your machine’.
• The lter may be clogged, clean the lter.
Go to ‘Taking care of your machine’.
• The dirt container may be blocked, empty the dirt container.
Go to ‘Taking care of your machine’.
• There may be a blockage in the hose/tube. Disconnect from the vacuum
cleaner and carefully remove any blockages. Go to ‘Let’s talk technical’.
• The plug may not be fully pushed into the electrical socket.
• Check the fuse in the plug if this needs replacing, always replace with
Why does my vacuum
cleaner have no power?
a 13amp fuse.
• The motor thermostat may have tripped. If this has happened, unplug
the vacuum cleaner. Remove and empty the dirt container and check
the hose for blockages. Clean the lters and allow the vacuum cleaner
to cool for approximately 1 hour (if you have washed the lters you will
need to wait 24 hours for the lters to fully dry before putting them back
into the vacuum cleaner).
• The lters may be clogged, clean the lter.
Go to ‘Taking care of your machine’.
Why is dust escaping
from the vacuum?
Warning: To reduce the risk of personal injury, unplug the vacuum cleaner before performing maintenance
/troubleshooting checks.
* Calls are charged at the UK local rate. Please make a note of the serial number and model number of the product before calling.
Accessories
Don’t forget your accessories!
Order at:www.vax.co.uk/spares-and-solutions
Pro cleaning kit (Type 2)
1-1-133326-00
All our best tools all in one kit that makes cleaning
your home quicker, easier and with even better results.
We’ve taken care of cleaning all of the hard to reach
areas such as on top of cupboards and in between
blinds to the dust that collates behind and
within the radiator.
TurboTool (Type 5)
1-1-134418-00
Use the TurboTool for vacuuming your stairs, upholstery
and car interiors. It’s great for picking up stubborn pet hair.
Fur ‘n’ Flu Tool
1-1-131392-00
Specically designed to remove extra stubborn
pet hair from upholstery, furniture and carpets.
EEC Statement of Compliance: Manufacturer/EEC importer: Vax Limited, hereby on our own responsibility,
declare that the C86-PC-(Be, Pe, Te) is manufactured in compliance with the following Directives:
Safety: 2006/95/EC Low Voltage Directive. EMC: 2004/108/EC Electromagnetic Compatibility Directive.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice.