This vacuum cleaner is intended for household use only
and NOT for commercial or industrial use.
• Only use the vacuum cleaner indoors on dry surfaces
and keep the area you’re cleaning well lit.
• Keep ngers, hair and loose clothing away from moving
parts and openings whilst using the vacuum cleaner.
• This vacuum cleaner can be used by children aged
from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack
Don’ts
8 Don’t use the vacuum cleaner if it has been dropped,
damaged or left outdoors.
8 Don’t run over the power cord or use vacuum cleaner
if the power cord or plug is damaged. Please contact
our Customer Care Line on: 0844 4128 455 (Mon-Fri
8.30am to 6.30pm Sat 9.00am to 5.00pm).
8 Don’t handle the plug or use the vacuum cleaner with
wet hands.
8 Don’t pull or carry the vacuum cleaner by the power
cord. Don’t use the power cord as a handle, pull the
power cord around corners, sharp edges or close
a door over the power cord. Don’t unplug vacuum
cleaner by pulling on the power cord.
8 Don’t vacuum up any ammable or combustible
materials (lighter uid, petrol, kerosene etc.)
3Turn o all controls on the vacuum cleaner before
disconnecting or connecting the power cord.
3 Always make sure the lters are in place before use.
3 Always switch o the vacuum cleaner before
disconnecting or connecting the hose and accessories.
3Keep all openings clear and free from debris as this
may aect the airow/suction.
3Always replace the fuse in the plug with a British
13amp fuse. Always protect the power cable from
heated surfaces and open ames.
of experience and knowledge if they have been given
supervision or instruction concerning use of the
vacuum cleaner in a safe way and understand the
hazards involved. Children shall not play with the
vacuum cleaner. Cleaning and user maintenance shall
not be made by children without supervision.
• Only Vax recommended tools and accessories should
be used with this vacuum cleaner.
Please keep instructions for further use.
or use the vacuum cleaner in an area with explosive
vapours or liquid.
8 Don’t vacuum up hot coals, cigarette butts, matches
or smoking hot burning items or use in an area where
there may be harmful uids (chlorine, bleach, and
ammonia drain cleaner).
8 Don’t attempt to remove blockages with sharp objects
as this may cause damage to the vacuum cleaner.
8 Don’t vacuum up hard or sharp objects such as glass,
nails, screws or coins etc.
8 Don’t use the vacuum cleaner with incorrect voltage
as this may result in damage or injury to the user.
The correct voltage is listed on the ratings label.
Do’s
3Take extra care when positioning and using the vacuum
cleaner on the stairs.
3Use only CE approved 13amp extension cords, non-
approved extension cords may overheat. Care should
be taken to arrange the extension cord as it can be a
trip hazard.
3Store the vacuum cleaner in a cool, dry area. If lters
have been cleaned as per user guide instructions
ensure they are thoroughly dry before storing away.
Thank you for buying this Impact 302.
Taking care of your carpets and hard oors
The Impact 302 is designed to make vacuuming carpets and hard oors regularly, as eective
and ecient as possible and this user guide will help you get the most out of your machine.
Maintaining your carpets and hard oors will ensure they keep their appearance for longer.
You’ve chosen carpets and hard oors for your home for a reason and Vax will help you take
good care of them.
Taking care of your Impact 302
Also inside this guide are instructions on maintaining your new machine, so that it’s always
ready when you are to tackle your carpets and hard oors.
Taking care of you
We’re here if you need us. Instead of taking me back
to the shop, simply visit:
vax.co.uk/support or call:
(UK) 0844 412 8455(ROI) 1-800 928 308
Monday-Friday 8.30am to 6.30pm, Saturday 9.00am to 5.00pm
Calls are charged at the UK local rate. Please make a note of the serial number and model number
of the product before calling.
1. Use the base accessories.
a. Shortest hose
b. Extension tube set to shortest practicable length.
2. Clean lters installed.
3. Dust receptacle empty.
4. All Bleeds must be closed.
5. Floor heads/tools set to Carpet Mode for carpet cleaning.
6. Mechanical Agitation turned ON for carpet cleaning.
7. Floor heads/tools set to Hard Floor Mode for hard oor cleaning.
8. Mechanical Agitation turned OFF for hard oor cleaning.
TurboTool
Tool connector
Impact 302 Total Home
Stretch hose 4.2m
Technical Specication
Name Impact 302
Voltage 220-240V~50Hz
Wattage 700watts
Cord length 5/5.5/6.5m
Weight 4.3kg
Subject to technical change without notice.
Cord rewind button
Accessories & Consumables
Filter Kit (Type 106)
1-1-134390-00
TurboTool (Type 4)
1-1-134340-00
Tool Connector (Type 1)
1-1-133838-00
*To purchase consumables and accessories, please visit vax.co.uk
Crevice Tool (Type 10)
1-9-128020-0
Combination Floor Tool (Type 6)
1-1-134330-00
Dusting Brush (Type 5)
1-9-127512-00
Getting startedUsing your machine
PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USEWARNING: When unwinding the power cord do not pull further than the yellow marker.
Before you begin cleaning
IMPORTANT: The vacuum cleaner is equipped with a thermal cut-out. If for any reason the vacuum cleaner does
overheat the thermostat will automatically turn the vacuum cleaner o. If this happens, switch the vacuum cleaner
o and unplug. Remove and empty the dirt container also check the vacuum cleaner for blockages. Allow the vacuum
cleaner to cool for approximately 1 hour (if you have cleaned the lters please wait 24 hours for the lters to fully dry
before putting back into the machine).
Clean the pre-motor lter every time the dirt container is emptied and replace the post-motor lter every 12 months.
If the vacuum cleaner is blocked, switch o and unplug before removing the blockage.
Assembling your vacuum cleaner
Press both buttons at end
of hose and insert into
hose entry point.
Insert hose grip into
telescopic extension tube.
IMPORTANT: The base of the vacuum cleaner should always be positioned at on the oor when starting and in use.
The dirt container should be locked into place before lifting the vacuum cleaner by the carry handle.
Unwind the power cord.
Do not pull further than the
yellow marker.
Plug into mains and push
the on/o button to turn
your machine on
For use on carpets, click
rocker switch forward. For
use on hard oors click rocker
switch back.
Raise brushes for carpets.
TIP
Press button on telescopic
extension tube and adjust
to required length.
Insert the other end of the
telescopic tube into the
oor head.
WARNING
Always switch o the vacuum
cleaner before connecting
or disconnecting the hose/
attachments, or removing and
emptying the dirt container.
Lower brushes for
hard oors.
Slide vent cover on hose grip open
to reduce suction if required.
Using your tools
Choose an accessory and push onto the
telescopic extension tube or hose.
Brushes on the oor head should
be visible when using on hard oors.
The TurboTool connector must be
tted on the hose when using the
TurboTool (some models only).
Taking care of your machineTaking care of your machine
IMPORTANT: Unplug and switch o vacuum cleaner before performing maintenance or troubleshooting checks.
Emptying and cleaning the dirt container
Press dirt container release
button and lift to remove.
Tap the shroud over a bin to
remove any dirt/debris.
Hold dirt container over a bin
and pull the dirt release clip on
the bottom of the dirt container,
allowing dirt/debris to fall out.
!
40˚C
40˚C
MAX
MAX
Rinse the shroud under water
(Max 40°C) Leave to dry for 24
hours or until fully dry before
placing back in the machine.
Twist the shroud and pull
to remove.
TIP
Cleaning the pre-motor lter
Press dirt container release
button and lift to remove.
!
40˚C
40˚C
MAX
MAX
Rinse both the frame and foam
under water (Max 40°C).
Remove the pre-motor lter.
Separate the frame and foam.
24hr
Leave to dry for 24 hours or until
fully dry before placing back in
the machine.
Tap the lter frame and foam over
a bin to remove any dirt/debris.
TIP
Don’t over ll the dirt container
to avoid blocking the air ow
through the vacuum cleaner.
Clean the pre-motor lter every time the
dirt container is emptied and replace the
post-motor lter every 12 months.
Taking care of your machineLet’s talk technical
Tabs
24
1
2
2
Cleaning the post-motor lter
Warning: Do not wash the post-motor lter.
Squeeze the lter cover clips
together and pull to remove.
Push tab pull to remove the
post-motor lter.
Storing your vacuum cleaner
Tap the post-motor lter over a bin
to release dirt/debris. Always replace
before using your vacuum.
Removing blockages from the TurboTool*
IMPORTANT: Remove accessory from hose or telescopic extension tube before performing maintenance or trouble
shooting checks.
1
Slide the locking ring
to remove.
2
Lift and separate
the housing.
3
Using a pair of scissors,
remove any threads
or hair caught around
the brushbar.
4
Line up the tabs on front of
housing and push together
to ret. Slide locking ring
into groove to secure.
*Not applicable for all models.
Removing a blockage from the hose
Remove the hose from the vacuum
cleaner and telescopic extension tube.
Remove any blockage by inserting wire
coat hanger in to hose.
Press cord rewind button
to retract cord into
vacuum cleaner.
Place oor head into
parking slot on the back
of vacuum cleaner for
storage and carrying.
To test for a blockage in hose, drop
a small ball of paper into the hose.
The paper will drop through if the
hose is clear.
TIP
What to do if it goes wrongGetting in touch
Is there an accessory
missing?
Why won’t the vacuum
cleaner pick up?
SolutionProblem
• Check the ‘This pack contains’ panel on the box to make sure
the part is included with your vacuum cleaner.
• The dirt container may not be correctly tted, remove the dirt container
from the vacuum cleaner and check pre-motor lter and dirt container
are assembled correctly, ret ensuring it’s locked into place. Go to
‘Taking care of your machine’.
• The lter may be clogged, clean the lter. Go to ‘Taking care of your
machine’.
• The dirt container may be blocked, empty the dirt container. Go to
‘Taking care of your machine’.
• There may be a blockage in the hose/tube. Disconnect from the vacuum
cleaner and carefully remove any blockages. Go to ‘Let’s talk technical’.
• The plug may not be fully pushed into the electrical socket.
• Check the fuse in the plug if this needs replacing, always replace with
Why does my vacuum
cleaner have no power?
a 13amp fuse.
• The motor thermostat may have tripped. If this has happened, unplug
the vacuum cleaner. Remove and empty the dirt container and check
the hose for blockages. Clean the lters and allow the vacuum cleaner
to cool for approximately 1 hour (if you have washed the lters you will
need to wait 24 hours for the lters to fully dry before putting them back
into the vacuum cleaner).
• The lters may be clogged, clean the lter.
Go to ‘Taking care of your machine’.
Why is dust escaping
from the vacuum?
Warning: To reduce the risk of personal injury, unplug the vacuum cleaner before performing maintenance
/troubleshooting checks.
* Calls are charged at the UK local rate. Please make a note of the serial number and model number of the vacuum cleaner
before calling.
Accessories
Don’t forget your accessories!
Order at:www.vax.co.uk/spares-and-solutions
Pro cleaning kit (Type 2)
1-1-133326-00
All our best tools all in one kit that makes cleaning
your home quicker, easier and with even better results.
We’ve taken care of cleaning all of the hard to reach
areas such as on top of cupboards and in between
blinds to the dust that collates behind and
within the radiator.
TurboTool (Type 4)
1-1-134340-00
Use the TurboTool for vacuuming your stairs, upholstery
and car interiors. It’s great for picking up stubborn pet hair.
Fur ‘n’ Flu Tool
1-1-131392-00
Specically designed to remove extra stubborn
pet hair from upholstery, furniture and carpets.
EEC Statement of Compliance: Manufacturer/EEC importer: Vax Limited, hereby on our own responsibility,
declare that the C86-IDe series is manufactured in compliance with the following Directives:
Safety: 2006/95/EC Low Voltage Directive. EMC: 2004/108/EC Electromagnetic Compatibility Directive.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice.