Thank you for buying this 502.
Taking care of your carpets and hard fl oors
The 502 is designed to make vacuuming carpets and hard fl oors regularly, as eff ective
and effi cient as possible and this user guide will help you get the most out of your machine.
Maintaining your carpets and hard fl oors will ensure they keep their appearance for longer
and Vax will help you take good care of them.
Taking care of your 502
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready
when you are to tackle your carpets and hard fl oors.
Let us know what you think @VaxUK
502 Pet
+
Pull hose out of hose
to machine connector.
Attach accessory
to tube/hose.
Choose an accessory.
TIP
TIP
Turn the dirt container
release button, pull
to remove.
24hr
Leave to dry for
24 hours or until
fully dry before
placing back in the
vacuum cleaner.
Turn the HEPA
media pre-motor
lter anti-clockwise,
pull to remove.
Tap HEPA media pre-
motor lter over a bin to
remove any dirt/debris.
TIP
Press post-motor
lter cover clip, pull
to remove.
Remove any dirt/
debris. Rinse under
water (max 40°C).
Remove postmotor lter.
Leave to dry for 24
hours or until fully dry
before placing back in
the vacuum cleaner.
24hr
Slide the locking ring
to remove.
Tabs
Lift and separate
the housing.
CAUTION
Don’t forget your accessories!
Order at: www.vax.co.uk/spares-and-solutions
TurboTool (Type 6)
1-1-134419-00
Use the TurboTool for vacuuming your stairs,
upholstery and car interiors. It’s great for picking up
stubborn pet hair.
Pro Cleaning Kit (Type 2)
1-1-133326-00
All our best tools all in one kit that makes cleaning
your home quicker, easier and with even better results.
We’ve taken care of cleaning all of the hard to reach
areas such as on top of cupboards and in between
blinds to the dust that collates behind and
within the radiator.
• Check the ‘This pack contains’ panel on the box to make sure the
part is included with your vacuum cleaner.
• The plug may not be fully pushed into the electrical socket.
• Check the fuse in the plug if this needs replacing, always replace with
a 13amp fuse.
• The motor thermostat may have tripped. If this has happened, unplug
the vacuum cleaner. Remove and empty the dirt container and check the
hose for blockages. Clean the lters and allow the vacuum cleaner to cool
for approximately 1 hour (if you have washed the lters you will need
to wait 24 hours for the lters to fully dry before putting them back into
the vacuum cleaner).
• The brushbar may be clogged, check the brushbar and clear any
hair or debris. Go to ‘Let’s talk technical’.
• The belt might be broken, go to ‘Let’s talk technical’.
• There may be a blockage in the hose. Please remove the hose from the
vacuum cleaner, check and clear any blockages. Go to ‘Let’s talk technical’,
• Empty the dirt container and clean lters. Go to the ‘Taking care of your
machine’ page.
• The brushbar may not be turning. Go to ‘My brushbar isn’t turning?’ below.
• The brushbar height adjuster dial may not be set to the correct setting.
Go to ‘Using your machine’.
• If the accessory/tool will not pick up, check and clear any blockages.
Go to ‘Let’s talk technical’.
SolutionProblem
Is there an accessory
missing?
Why does my vacuum
cleaner have no power?
Why won’t the vacuum
cleaner pick up?
My brushbar
isn’t turning?
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