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User Manual for Digipass 310
Digipass is an electronic device used for the generation of electronic signatures and authorisation
for Internet banking.
Digipass device is switched on by pressing and holding the ON/OFF button. Digipass is switched
off by repeatedly pressing and holding the button. The device switches off by itself after 30-40 sec,
if no actions are taken.
Entry of the initial IPIN code and its change to client’s PIN code
Before using the authorisation device Digipass, it is necessary to change the initial IPIN code to the
PIN code set by a client. By default, Digipass device has been assigned a 5-digit IPIN code —
00000.
Digipass device has four special buttons: “←” “→”, “OK”, “BACK”.
The “←” and “→” buttons are used for navigation.
The “OK” button is used to switch the device on or off, as well as to confirm entered data.
The “BACK” button is used to delete incorrectly entered symbols.
Attention!!! During the execution of the above procedure, the device MUST NOT be switched
off until initialisation has been completed. Otherwise the device will be locked!
To change the IPIN code, the following actions should be taken
No. Action Display message Comment
1 Press the ON/OFF button to
switch the device on (hold it
for a couple of seconds)
Welcome to LPB
Digipass 310
A short welcome message from the bank.
2 The device requests the
initial IPIN code
INITIAL PIN
_ _ _ _ _
The initial code for Digipass device is 00000.
3 Enter the initial IPIN code INITIAL PIN *****
4 Press the OK button PIN OK <OK> Confirmation that IPIN has been entered
correctly.
5 The device requests a new
PIN code (a 5-digit code of
your choosing)
NEW PIN
_ _ _ _ _
Enter your 5-digit PIN code. The code may
consist of any digits, but all 5 digits cannot be
the same or consist of 5 succeeding digits in
ascending order.
6 Enter your new PIN code NEW PIN *****
7 Press the OK button CONFIRM _ _ _ _ _
CONFIRM ******
Enter your new PIN code again for confirmation.
Press the OK button.
WEAK PIN
<OK>
The PIN you have entered offers weak
protection. Press the OK button and enter a
different PIN code.
8 Press the OK button PIN CHANGED
<OK>
The initial IPIN code has been successfully
changed to the PIN code entered by client.
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PINS DIFFER
<OK>
The repeatedly entered PIN code differs from the
initially entered PIN code.
Incorrect entry of PIN code
In case of entering incorrect PIN code, the Digipass device displays a warning message regarding
the remaining attempts of PIN code entry. After the fifth unsuccessful attempt of PIN code entry, the
device will be locked.
No. Action Display message Comment
1 Press the ON/OFF button Welcome to LPB
Digipass 310
A short welcome message from the bank.
Menu.
Menu
Login
2 Choose operation – Login, Sign,
Change PIN. Press the OK button
PIN? Digipass requests a PIN code.
3 Enter PIN code PIN? *****
4 Press the OK button WRONG PIN
<OK>
Incorrect password entered.
5 Press the OK button PIN errors:1
<OK>
Number of incorrectly entered PIN code
attempts: 1.
6 Press the OK button PIN? The device requests to enter PIN code.
7 Enter your PIN PIN? *****
8 Press the OK button Wrong PIN
<OK>
Message about the incorrectly entered PIN
code.
9 Press the OK button PIN errors:2
<OK>
Number of incorrectly entered PIN code
attempts: 2.
10 Press the OK button PIN? The device requests to enter PIN code.
11 Enter your PIN PIN? *****
12 Press the OK button Wrong PIN
<OK>
Message about the incorrectly entered PIN
code.
13 Press the OK button PIN errors:3
<OK>
Number of incorrectly entered PIN code
attempts: 3.
14 Press the OK button PIN? The device requests to enter PIN code.
15 Enter your PIN PIN? *****
16 Press the OK button Wrong PIN
<OK>
Message about the incorrectly entered PIN
code.
17 Press the OK button Last try!
<OK>
Warning about the last attempt of PIN code
entry.
18 Press the OK button PIN? The device requests to enter PIN code.
19 Enter your PIN PIN? *****
20 Press the OK button WRONG PIN
<OK>
Message about the incorrectly entered PIN
code.
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21 Press the OK button PIN locked! Your Digipass device has been locked.
22 Press the OK button Lock code:
XXXXXX
You must send this code to your manager.
23 Press the OK button Unlock code? The device requests to enter the device
unlock code. You will receive the code from
your manager.
24 Enter the unlock code you have
received from your manager
Unlock code?
XXXXXXXX
25 Press the OK button Unlock Ok!
<OK>
New Pin?
Device unlocked. The device requests a new
PIN code.
Unlock Failed!
<OK>
Pin Locked
<OK>
Unlock code entered incorrectly. Press
<OK>. Repeat your attempt.
26 Enter your PIN NEW PIN?*****
27 Device requests a repeated entry of
the new password
Confirm PIN The device requests to enter the new PIN
code again.
28 Enter your new password once more Confirm PIN
*****
29 New PIN ok
<OK>
New password successfully set.
If the unlock code has been entered incorrectly 3 times in a row, the device is locked for 30 minutes.
The following display message appears: Time Penalty <OK>. After 30 minutes, the device requests
the unlock code again.
PIN code change
No. Action Display message Comment
1 Press the ON/OFF button Welcome to LPB
Digipass 310
A ahort welcome message from the bank.
Menu.
Menu
Login
2 Press the “→” button twice or
press button No. 3.
Menu
Change PIN
“Change PIN” subsection of the menu.
3 Press the OK button PIN? Digipass requests the existing PIN code.
4 Enter your PIN code PIN?
*****
Enter the existing Digipass device PIN
code.
5 Press OK PIN OK <OK> Correct Digipass code entered.
6 Press the OK button New Pin? The device requests to enter the new PIN
code.
7 Enter your new PIN code New Pin? *****
CONFIRM PIN The device requests to enter the new PIN
code again.
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8 Enter your new PIN code once
more
CONFIRM PIN
*****
9 NEW PIN OK <OK> PIN code changed successfully. Press OK.
PINs differ!
<OK>
The repeatedly entered PIN code differs
from the previous one. Press OK, repeat
action № 6-9.
Authorisation for Internet banking
No. Action Display message Comment
1 Press the ON/OFF button Welcome to LPB
Digipass 310
A short welcome message from the bank.
Menu.
Menu
Login
2 Press the OK button PIN? Digipass requests PIN code.
3 Enter PIN code PIN? *****
4 Press the OK button PIN OK
<OK>
Correct PIN code entered.
5 Press the OK button, if you wish to
increase the code generated by the
device.
Code:
XXXXXX
The device displays the generated code
which must be entered in the field
“Password or Digipass code” in the first
authorisation window.
Signature of document in Internet bank
No. Action Display message Comment
1 Press the ON/OFF button Welcome to LPB
Digipass 310
A short welcome message from
the bank. Menu.
Menu Login
2 Press “→” once and then press the OK
button or button No. 2.
PIN? Digipass requests PIN code.
3 Enter your PIN code PIN? *****
4 Press the OK button PIN OK <OK> Correct PIN code entered.
5 The device requests the code generated by
the Internet bank in the signature window;
it must be entered in Digipass
Code:
_ _ _ _ _ _
6 Enter data for code generation Code: XXXXXX
7 Press the OK button Signature:
XXXXXXXX
To increase the number of
digits, press OK.
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Viewing and changing Digipass settings
No. Action Display message Comment
1 Press the ON/OFF button Welcome to LPB
Digipass 310
A short welcome message
from the bank. Menu.
Menu
Login
2 Press the “→” button three times Menu
Settings
or press button No. 4 Setting
Battery level
3 By using buttons “←” “→” you can switch
through the sections of submenu: Battery
level, Serial number, Date/Time,
Firmware ver., Contrast, Need help?
Press OK to view information. To return to
submenu, use the following buttons: “←”
“→”, “ОK”, “BACK”
Setting
Battery level
Contains information about
the battery level of Digipass
device.
Settings
Serial number
Shows the number of
Digipass device.
Serial Number
XXXXXXXXXX
Settings
Date/Time
Shows the current date and
time.
Date/Time
XX-XX-XXXX XX: XX
Settings
Date/Time
Settings
Firmware ver.
Current firmware version of
Digipass device.
Firmware ver.
XXXX. XX-XXXX
Settings
Firmware ver.
Settings
Contrast
Contrast of device.
Contrast
XX
Settings
Need help?
Bank contact information
www.lpb.lv
+317 6777 2999
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