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Chat
User Manual
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Van raam Chat User Manual

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Page 1
User manual
Chat
Version 19.06
Van Raam | Guldenweg 23 | 7051 HT Varsseveld | The Netherlands
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Table of contents
Contact details manufacturer.................................................................................................... 1
Conformity .................................................................................................................................. 2
Introduction ................................................................................................................................ 2
Delivery ....................................................................................................................................... 2
Indication .................................................................................................................................... 2
Intended usage........................................................................................................................... 3
Safety measures ........................................................................................................................ 3
Adjustment of the tricycle ......................................................................................................... 5
Before the first use .................................................................................................................... 8
Electro system Silent ...............................................................................................................14
Van Raam e-Bike App ..............................................................................................................22
Accessories...............................................................................................................................23
Technical specifications ...........................................................................................................26
Maintenance and adjustments by owner ...............................................................................26
Repair and maintenance by your dealer .................................................................................28
Adjustments by dealer .............................................................................................................29
Disposal ....................................................................................................................................31
Handover/sale to a new owner...............................................................................................31
Guarantee .................................................................................................................................31
Frame number..........................................................................................................................32
Form service, maintenance, modifications and warranty claims..........................................33
Contact details manufacturer
Van Raam Guldenweg 23 7051 HT Varsseveld The Netherlands
Tel. : +31 (0)315 257370 E-mail : info@vanraam.com Internet : www.vanraam.com
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Conformity
READ CAREFULLY
Van Raam declares as manufacturer that the Chat tricycle, as described in this manual, has been produced in accordance with the 2006/42/EG guidelines. The declaration of conformity can be found on the Van Raam website.
Introduction
This user manual provides important and necessary information about the use of your tricycle. We ask you to read this manual thoroughly before using the tricycle. Always follow all the instructions given in this manual.
Delivery
- Tricycle with packaging
- User manual(s)
- Possible chargers (depending on options)
- Spare key
Check the delivery immediately after receiving it. In case of damage or incomplete delivery we ask you to contact your dealer immediately. Upon delivery you should fill out the form “Form service, maintenance, modifications a warranty claims” in the back of this manual.
Indication
The Chat is meant for cycling together with children or adults.
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Intended usage
The tricycle has been designed for normal use on a flat, solid surface (do not use the tricycle offroad). However, a general tricycle caution should always be observed. Moreover, the safety instructions as described in this manual should be explicitly followed. The local regulations for participation in traffic should also be observed.
The tricycle is suitable for cycling together, with one driver (maximum 120 kg) and the passengers (maximum combined weight of 200 kg). The driver is required to be individually mobile and is not permitted to have a serious visual impairment or other disability that may negatively affect operation of the bike. The bike is not made for the transportation of goods.
All other use, including damage or injury caused as a result, does not fall under the responsibility of the manufacturer.
Safety measures
Ensure the tricycle is in good condition each time before using it. Check before
each ride that the brakes are in order. Check the lighting and make sure there is enough tyre pressure. Please note, your bike is equipped with car valves.
We recommend always having a First Aid Kit present on the bike and having an
option to call for help in case of emergencies, for example a mobile phone.
Never leave the bike unattended with passengers on the bike. The use of a seatbelt is mandatory. If one of the seatbelts is defective, have it
repaired at your dealer as soon as possible.
Regularly check if the wheels, the handlebars and the saddle are properly fixed
and also whether all screw joints are tight.
Only use the tricycle on a solid and level surface (or: not for off-road use). A tricycle is sensitive to tipping when riding across a speed bump. Therefore, it is
important to always drive straight towards a speed bump.
Make sure that wide trousers or lose hanging clothing don’t get caught in the
chain, spokes or pedals.
Block the tricycle to stop it from moving when you are getting on or off the
tricycle. Do this by using the parking brake and holding the tricycle.
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Always lock the tricycle when leaving it unattended. Prevent cycling without a passenger as much as possible. The tricycle will behave
differently, which may lead to instability.
Never place your feet underneath or beside the footrest. You may get hit by
moving parts and incur bruising.
Make sure that no dangerous speed develops when driving downhill and
entering tunnels. Brake in time and bike at a moderate speed.
Please note that the front has a small blind spot where you do not always have
an optimal view.
The bike is not made to transport goods, this may negatively affect steering In case of pregnancy, extra care is required owing to a higher risk of injury. Do not put the tricycle in direct sunlight: the temperature of some parts could
reach above 41ºC resulting in possible hypersensitivity of the skin.
In case that the tricycle is equipped with the Silent electric motor system, make
sure that you get used to riding with electric support. Beware when you turn on the system and make sure you don’t get startled by unexpected behav iour because you turned on the electric support.
Load
The maximum load should not be exceeded. See information in the index of technical details on page 26. The permitted load refers to the total load, including the load in the baggage compartment and on the baggage carrier.
Make sure that the permitted load on the luggage is not exceeded. (maximum 20 kg). People may not be transported on the luggage rack.
Damaged or worn out parts
The replacement and repair of parts (frame, forks, light, brakes, drive mechanism and the handlebars) should always be performed by an authorised dealer. If not, the guarantee ceases to be valid and you will be personally responsible in the event of possible damage.
Specific safety parts should always be replaced by new parts!
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MIN INSERT
Adjustment of the tricycle
[B]
[A]
Before using the tricycle, adjust its height to the height of the rider. This is of essential importance, especially with regard to the, saddle, handlebars and seat.
If an optimum setup with specified instructions is not possible you can contact your dealer for a suitable solution.
The brakes are always properly adjusted and may only be adjusted during regular maintenance by your dealer.
Take care that fingers and limbs do not get trapped while adjusting the tricycle.
Saddle Height
You can correctly set the saddle height by sitting on the bike and placing your foot on the pedal in the lowest position. Make sure your leg is stretched, yet still relaxed.
To adjust the saddle:
1. Open the quick-clamp [A].
2. Slide the saddle to the correct height.
3. Close the quick-clamp.
Make sure clothing cannot get caught in the clamp!
If the clamp closes too easily, the clamping force is too low. In this case, open the clamp and tighten the nut [B] a bit more. If a lot of force is necessary to close the clamp, the nut should be loosened slightly.
Don't pull out the seat post further than the markings. If you do so, the tube won't be inserted deep enough into the shaft, increasing the risk of breakage, which may lead to serious injuries.
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MIN INSERT
Handlebars height
1.
2.
1.
The height of the handlebars greatly influences ride comfort. It determines the pressure on the hands and posture of the back. You decide the most comfortable position yourself in practice.
To adjust the handlebar:
1. Loosen the screw with an Allen key.
2. Slide the handlebars stem to the desired
height and then firmly tighten the screw.
Do not slide the handlebars stem further than the markings. If you do so, the tube won't be inserted deep enough into the shaft, increasing the risk of breakage, which may lead to serious injuries.
Steering Position
You can tilt the handlebar. This affects the distance from the handlebars to the upper body. Feel free to determine what setting is most comfortable for you.
To tilt the handlebar:
1. Loosen the screw using an Allen key.
2. Place the handlebars in the desired position
and firmly tighten the screw.
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Passenger hip belt
1.
2.
3.
Use the hip belt when you go cycling. Place the belt around the body of the passenger and adjust the length of the belt for the individual.
1. Fasten the metal fittings together.
2. Adjust them by pulling the loose end of the
belt.
3. To remove the belt, lift the top part of the
buckle and disconnect the fittings.
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Before the first use
[B]
[A]
1. on/off
Parking Brake
Always use the parking brake when parking and leaving the bike. Also block the bike with the parking brake when passengers are getting on and off.
To operate the parking brake, squeeze the left brake [A] and secure the brake with the lever [B].
Centrally operated lighting
The bike is fitted with centrally operated lighting whereby the lighting is connected to the electronic system. The lighting automatically turns on when the electronic system is activated.
You can switch the lighting on and off manually by briefly pressing the on/off button on the display or by using the button on the lighting. If the electronic system is switched off, the lighting automatically switches off.
Adjusting the front light
Adjust the angle of the front light so that the centre of the light beam is located approximately ten metres in front of the tricycle.
When cycling in the dark, make sure there is always a battery present on the bike!
When the battery is almost empty, the motor will no longer provide support while cycling. However, the switchable lighting will still work on the residual power.
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Footrest
4.
3.
2.
2.
[B]
[A]
1.
For optimal accessibility when passengers are getting on and off the bike, you may lower the footrest.
Always lower the footrest when getting your passengers on and off the bike to prevent the bike from tipping over.
To operate the footrest, follow the steps below:
1. Place the bike on the parking brake by
pinching the left break [A] and securing the brake with the handle [B].
2. Remove the security from the footrest by
pressing the lip down.
3. Remove the safety pin.
4. Press the footrest with your foot and pull
the handle up so the footrest unlocks. You can slowly lower the footrest by providing counter-pressure with your foot when you lift your foot.
Please note! If the passengers are already seated, warn the passenger before unlocking the footrest.
5. Have the passengers take their place on the
bike and secure the seatbelt around the passengers.
Place legs and feet inside the footrest space so limbs do not get trapped!
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6. To lift the footrest, place your foot on the
8.
6
7.
"click"
pedal and slowly press the pedal down until it locks and you can hear a 'click'.
Please note! Warn your passengers before you lift the footrest.
7. Place the footrest back into the brace.
8. Finally, place the safety pin back in the link.
Only use the footrest when standing still.
The footplate is only intended to support the passengers’ feed. Do not load heavy objects on the footrest and don’t stand on it while the footplate is raised.
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Baggage space
[B]
[A]
On the back of the seat there is a baggage compartment [A].
At the front, beneath the seat, there is also a baggage compartment [B]. You can access this baggage compartment by lowering the
footrest.
Gears
Your tricycle has eight gears. The gears can be adjusted by turning the handle.
Your tricycle has an electric motor at the rear, you must continue pedalling when changing gears.
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Seat cushion
The seat cushion is water resistant. Remove the cushion from the bike when you park the bike and leave it unattended.
Before every ride check:
The brakes (including the parking brake) The tyre pressure The lighting That all parts are secure That the battery is sufficiently charged
Contact your dealer and never use your bike if you notice any irregularities.
As is the case with all mechanical parts, the tricycle is subject to wear and high loads. If a component fails, this may lead to very dangerous situations and damage or injury to the tricycle or user. Any form of cracks, scratches or change of colour in heavily loaded parts of a component is an indication that the part must be replaced.
Points of attention while cycling
Once you've set up the bike on the basis of the rider and passenger's size you can start using the bike.
Your bike is a tricycle. The experience of riding a tricycle is completely different from riding a bicycle with two wheels!
Practice, in particular, with bends and braking, because a tricycle can react contrary to what you would expect. It may happen that the back wheel comes off the ground on the inside when going round a bend. To avoid this, the rider leans towards the inside of the bend with his body.
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One of the brake levers (usually the right) operates the brake on the front wheel. This deserves special caution, as a forceful braking could block the front wheel, which could result in a fall. The driver should be familiar with controlled braking of the front wheel!
If there is an electric motor on a bike: you must train with the acceleration function and reverse functions. Be careful that the acceleration mode or reverse mode are not unintentionally started while using the bike. For example, at traffic lights the reverse function can accidentally be activated and the tricycle reverses.
High speeds in the bends, driving on rough ground, and sharp bends can lead to the tricycle falling over!
The tricycle will behave differently when cycling without a passenger. Try this very carefully the first time!
Important safety precautions for the rider
Make sure you ride with extreme caution when first using the bike. While riding, keep both hands firmly on the handlebars and your feet on the
pedals.
Test the bike's behaviour at an appropriate speed on uneven surfaces. In doing
so, you will learn how to respond to unexpected movement of the bike and handlebars.
Explore how the tilting movement of the tricycle reacts to your posture. Always
lean towards the inside of a bend.
Small obstacles must be traversed at appropriate speeds. Obstacles higher than five centimetres must be avoided. Please note that the front has a small blind spot where you do always not have
an optimal view.
Make sure not to ride at dangerous speeds when riding downhill. Brake in time
and bike at a moderate speed.
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Electro system Silent
1. On/off button
3. Start assist
2. Degree of
support (1,2,3)
4. Battery indication lights
The Silent Electric motor system is a special developed support system by Van Raam for the rehabilitation market. The system is characterized by:
1. A simplicity of operation
2. Individually adjustable support for cycling
3. Modern and efficient electronics
4. The powerful electric motors
5. High quality and safe batteries
6. Highly reliable system
The Silent system comes standard with a basic support mode individually programmed for your bike. In most cases, it gives precise and smooth cycling characteristics with a good compromise between support and radius of action.
In special cases, an individually tailor-made cycling program is necessary. You can obtain information from the dealer about the possibilities of a customised cycling program.
Functions:
The electric system has the following functions:
- Pedal support while cycling
- Start support
- Backwards pedalling with support
1. On/off button Using the on/off button, the electrical system can be switched on or off.
Switching on: Push the button briefly. Switching off: Push the button for
two seconds.
After the system is turned on, the electric motor is active in level 1.
When the system is not used, it will automatically turn off after a certain time.
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With the option “integrated lighting”, the lights will automatically switch on when you turn
on the electric motor system. You can switch the lights on and off by briefly pressing the on/off button in this mode.
Always turn off the electrical system when you are getting off the tricycle. Turn the electrical system on after you have taken up your riding position.
Make sure that the switch under the luggage carrier is always pressed to the side where the battery is located. Note that with some models the battery switch has a middle (neutral) position as well. That means the battery is switched off.
2. Degree of support 1, 2 and 3
The desired support can be set by using one of the support levels 1, 2 or 3.
1. Light support, maximum range.
2. Average support, average range.
3. Maximum support, low range.
You can change the level while cycling.
3. Start assist
The Silent electric motor has a start support. This allows the driver to pull-away without pedalling up to a speed of 6 km/h over five seconds. To accelerate, press the start assist button and keep it pressed down. The function will only activate again, when the s upport button has been pressed down again.
If you peddle normally, the function works for up to five seconds, each time the button is pressed, up to maximum speed of the tricycle (20-25 km/h).
The start assist is used for:
Extra support when starting. Extra support for cycling uphill.
Tip: when cycling a steep climb, you can use support in level 3 and push the start assist repeatedly for five seconds to achieve maximum support.
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4. Battery indication lights
[A]
The level of charge in the battery is given by five LED lights: four of these are green, the one on the left can show either green or red, if charge is low.
The battery is fully charged. When in use, the number of green LED
lights on the battery will decrease.
The battery is 50% charged when two green LED lights are on.
The battery is almost empty if only the last red LED light is on. The battery needs to be recharged or replaced by a (new) fully charged battery.
When the last red LED light flashes, the battery is empty and the motor will no longer support while cycling. The integrated lighting continues to work.
Never leave the tricycle with an empty battery!
Note: charge the battery within one day.
If you push the tricycle, turn off the motor.
If your battery is equipped with a button and indicator lights, the charge-level in the battery can be checked by pressing the button briefly [A]. The five green lights indicate the level of charge in your battery, the left one of these, if flashing, given the lowest level. While charging the battery, these lights will also indicate how far the charging has progressed.
Reverse mode The reverse mode is activated by pedalling backwards from a standing position. Within a few seconds the motor is activated and the tricycle cycles at a speed of about 2 km/h backwards (when you start to pedal backwards).
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Do not be startled by an unexpected reaction from the electrical system. If you e.g. wait for the traffic light and you play with the pedals by moving them backwards the reverse mode is activated and the tricycle cycles backwards.
Other functions The smart display has an automatic dimming function. With an inbuilt light sensor the lights of the display will automatically creating less distraction for the cyclist in darker or more shadowy conditions.
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Charging the Battery
5.
[A]
4.
3.
1.
2.
For the best performance and to prolong the life of the battery, we recommend that you charge the battery at home at room temperature.
To charge the battery:
1. Unlock the battery by turning the key a
quarter.
2. Pull the handle forward.
3. Take the battery pack from the holder.
4. Take the battery pack inside. First
connected the charger into the plug contact of the battery.
5. Then connect the charger plug into the
mains socket. Turn the switch [A] on. A green LED light on the charger will start to blink fast. Now the battery will recharge.
Beware!
properly, the green LED light blinks slowly. In case of a poor contact, the connector of the charger needs to be cleaned.
6. Depending on the battery level, the charging
time is about 2,5 hour.
7. Once the battery is fully charged, the green
LED light stays on. Pull the plug from the mains socket first or turn the switch [A] off.
8. Then pull the connector from the battery.
If the battery is not connected
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9. Put the battery back in the holder of the
9.
[A]
[B]
10.
11.
cycle. Slide it behind bar [A] and press it firmly on strip [B].
10. Pull the handle backwards and push the top
of the battery to connect as shown in the drawing and close the lock.
11. Push the handle forward and close the lock.
It is also possible to charge the battery while it is still in the holder.
Do not wait until the battery is completely empty. It is better to recharge the battery interim.
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Backup battery (optional)
The bike can be supplied with a second battery.
To activate the second battery (when the first battery is empty), turn the switch under the luggage carrier to the right sight.
Keep in mind that your bike provides less support when it’s cold (0ºC and less) and the
battery will discharge faster. Charging also takes more time at lower temperatures.
The action radius depends on a lot of different factors and is strongly influenced by: capacity and voltage of the battery, degree of support that is used, temperature, wind speed, tyre pressure, cycling speed, weight of the user, passenger’s and the luggage, use of gearing etcetera.
Charging and maintenance tips for the battery
Every battery discharges automatically over time. This process is called self -discharge. A battery that is empty and not charged, will self-discharge and will be deep discharged. The battery can be permanently damaged during this process. In case of deep discharge, the warranty will be void.
Please note that any battery will wear over time. The wearing process of the battery is inevitable and depends on several factors, such as usage, number of charge cycles and the ambient temperature. Even if the battery is not used, its capacity will decrease. A worn battery can still be used, but please bear in mind that its charge level may decrease.
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Beware:
Never leave the bike with an empty battery! We advise you charge the battery as soon
as possible before it’s totally empty.
The best storage-charge of the battery is when three to five LED lights burn. Check the battery every month in the winter. If fewer than three LED lights burn,
recharge the battery.
Preferably store and use the battery in environments of 5 to 20 degrees. Avoid higher
or lower temperatures.
Do not charge the battery in sunlight and make sure that the battery is not charged at
a temperature of less than 5 degrees.
Only use the charger indoors and in non-humid environments, the charger may not get
wet.
Only use the Van Raam supplied battery. Only charge the battery with the supplied charger! The battery housing ánd charger housing may never be opened! When there is a
problem, contact your dealer.
Don’t drop the battery, this can cause external and internal damage. If your bicycle has a fault, the battery should be disconnected for the bicycle.
Problem solving
The system does not turn on:
1. Make sure that the battery is properly attached.
2. Check if the switch under the luggage carrier is pressed towards the side of the
battery.
3. Check the status of the battery. If it is empty, recharge the battery.
4. If the above action does not help, contact your dealer.
If the battery indicator LED lights on the display are flashing:
The motor may be overheated by continuous high load. For protection, the system will reduce the support.
1. The system is in temperature-protection. You can continue cycling with reduced
support.
2. After cooling down, the normal support and indication will restore automatically.
If the support LED lights on the display are flashing:
This indicates motor failure. You will need to contact your dealer.
If a red LED light on the charger starts flashing, remove the plug form the mains outlet
and do not longer use the charger. In this case, contact your dealer.
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Van Raam e-Bike App
The Van Raam bicycle App is a free smartphone application that you can use while cycling with your Van Raam electric bicycle.
You can connect the Smart Display with the Van Raam App due Bluetooth connection.
When it’s ready to connect with your smartphone, the on/off button turn blue for a
second.
The Van Raam dashboard application can be used as a luxurious bike computer while
cycling with one of Van Raam’s bicycles. The dashboard of the app displays the current
speed, total distance, kilometrage, battery capacity and power consumption. For more cycling data, there is a detailed screen that displays, among other, the average speed, maximum speed, total distance, electricity, battery voltage, pedal power and pedal frequency.
Moreover, the Van Raam app includes a function that allows to change the pedal assistance of the electric motor to the 1st, 2nd or 3rd level. This can be selected under "programs".
In addition, you can send a SOS message in form of a text message containing your GPS location.
Now free download from the Google Play Store or Apple App store, the Van Raam e-Bike app.
More information about the Van Raam application can be found on the Van Raam website: www.vanraam.com.
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Accessories
3.
1.
[A]
[B]
Depending on your order, you can use the accessories described below. Additional accessories are available from your dealer.
Canopy
The canopy offers passengers protection from sun, rain, and wind. The material is water resistant.
Please note! Make sure the canopy is tensioned correctly before you start cycling.
Make sure fingers and other limbs do not get trapped when securing the canopy.
Be aware that as a driver, your view is reduced when the canopy is unfolded.
The canopy can be easily folded and stored by following the steps below:
1. Relax the four belts by opening the buckles
[A]. Then remove the rings [B] from the cams.
2. Zip open the back flap of the canopy.
3. Hold the front of the canopy, so it cannot tip
forwards and undo the pushbuttons on the back.
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4. Place the side flaps on top of the canopy and
4.
5.
6.
7.
fold the three canopy braces towards each other.
5. Fold the back flap around the poles to create
a small package and secure it with the elastic band.
6. Remove the top part of the canopy
construction and place this in the suspension hooks on the back of the seat.
7. Move the elastic around the poles on both
sides.
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8.
8.
[B]
[A]
8. Then remove the two retractable poles from
the seat by opening the securing pin and removing them.
9. Place the poles in the baggage compartment
on the back of the seat.
To attach the canopy again, follow the steps in the opposite direction.
If the canopy is wet from rain, let it dry first before folding and storing it.
We do not recommend cycling with the canopy above wind speed four!
Only use the suspension hooks for hanging the canopy, do not suspend any other items from this.
The canopy is adjustable to two settings. Set the canopy to the length of your passengers.
For the tallest setting [A], set the securing pin to the bottom opening, as shown. For the lowest setting [B] move the curved poles down and set the securing pin to the top opening.
First set the canopy to the desired height and then pull the canopy to tension.
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Technical specifications
Length (cm)
232
Width (cm)
111
Height (cm)
117
Mounting Height (cm)
45
Inseam Size (cm)
80-95
Seat width passengers (cm)
100
Front Wheel
20“
Rear Wheel
26“
Weight (kg)
approx 97
Max. Load Carrier (kg)
20
Max. load of baggage compartment front (kg)
5
Max. load of baggage compartment back (kg)
5
Max. Weight Rider (kg)
120
Max. Weight Passenger (kg)
200
Brakes, front
Disc Brakes Hydro
Rear Brakes
Cantilever / Rim Brakes
Maintenance and adjustments by owner
Below are some instructions for maintenance and adjustments that you can perform on a regular basis. This ensures an optimum condition of your bike.
Cleaning
The frame of the tricycle can be cleaned with a damp cloth. For dirty spots it is recommended to use a mild detergent. The wheels can be cleaned with a damp brush with plastic bristles (not a wire brush!). The saddle, handlebars and seat can be cleaned with mild soap and water.
Never use a high pressure or steam cleaner!
Cleaning the upholstery
The upholstery of the seat is removable and may be cleaned. To do so, remove the upholstery from the cushions. You can wash the upholstery in the washing machine up to 40°C.
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Cleaning the cover
The cover can be cleaned with a wet cloth. You can use a mild cleaning agent for dirty spots. If the cover is wet, leave it to dry before folding and storing it!
The right lubricant
The chain should be cleaned and maintained regularly (approx. once every three months). Only use special chain grease or Teflon spray. This is the only way to ensure that the chain moves smoothly, remains water-repellent and does not rust.
1. Clean the chain with a cloth.
2. Treat the chain with grease or spray.
3. Remove all abundant lubricants with a rag.
Never treat any of the other parts with lubricant.
The correct tire pressure
Make sure there is enough air in the tires before every trip. Please note, your bike is fitted with car valves.
Inspection of the tricycle
It is necessary to have the bike inspected by a dealer at least once a year. This in order to extend your warranty claim. Please use the 'Service, Maintenance and Modifications Form' at the back of this manual when doing so. The first maintenance will be performed after the first 200 kilometres or two months.
In case of failure or defects, immediately bring the tricycle to the dealer for repair.
The replacement of safety-related components (i.e. frame, brakes, lights, handlebars, front fork and drive) must be done by your dealer.
If you choose to replace components by yourself, you will be liable for any damage or injury caused by improperly installed components.
Only use original Van Raam spare parts. You can purchase these from your dealer. Upon request, the dealer will provide the necessary information for repair and maintenance.
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Repair and maintenance by your dealer
During the maintenance session, check the brakes, wheels, lights, chain tension and spokes. Also check the tread depth of the tyres. This must be at least one millimetre. Worn tyres or defective parts must be replaced. Also check the operation of the parking brake. When the parking brake is active, the tricycle with rider may not move. Finally, the front suspension must be checked. First check whether the bolts are secure. Subsequently check whether the spring does not allow any vertical play. If this is the case, it is necessary to take a closer look at this component.
Inspection of the rims
Due to the interplay between both the brake and rims, both the condition of the brake lining and rims is important. For this reason, the rims must be regularly inspected (e.g. when pumping the tyre). The presence of fine cracks in the rim at the spoke nipples or deformation of the rim during elevated air pressure in the tyre, indicate greater wear and tear. In that case the rim must be replaced. If not, this may negatively impact the operation of the brakes or may even cause a break in the rim with all sorts of dangerous consequences.
Repairs, maintenance and modifications may only be performed with original Van Raam parts.
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Adjustments by dealer
[A]
1.
2.
2.
The correct tension of the chains
Several chains are present on the tricycle. These must have enough room for movement. Without any real effort, the chain must be able to be moved about half a centimetre up and down.
In order to keep tension on the chain, the rear wheel axis can be adjusted. Follow the instructions below:
1. Slightly loosen the nuts on the rear wheel
axis, allowing the rear wheel to move back and forth.
2. Tighten the screws on the two chain
tensioners, making the rear wheel move backwards and tightening the chain. Do this in such a way that the chain has some room to move, as previously indicated.
3. At the same time, make sure the wheel is
straight and located in the middle of the frame. Not to the left or right. See figure [A].
4. Lightly tighten the nuts of the rear wheel axis.
5. Make sure the tension on the chain is
adequate and that the wheel is attached straight to the frame.
6. Now firmly tighten the nuts.
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Setting the steering
[A]
[B]
[C]
In order to realise optimal steering behaviour and minimal tyre wear, the steering must be set correctly.
1. Loosen the left and right nuts of the steering
shaft [A]. Please note! This is a nut with a left wire and a nut with a right wire.
2. Subsequently turn the steering shaft to
adjust the tracking of the wheels. The wheels must be set parallel.
3. Tighten the nuts of the steering shaft again.
4. Loosen the two nuts of the steering shaft [B].
Please note! This is a nut with a left wire and a nut with a right wire.
5. Make sure the steering stop is in the middle
of the steering plate [C].
6. Subsequently move the steering shaft to
ensure that the wheels face straight ahead when the steering stop is in the middle of the steering plate.
7. Tighten the nuts of the steering shaft again.
8. Finally point the handlebar straight ahead.
Make sure the wheels also face straight ahead at that moment.
9. Check whether the tricycle easily drives
straight ahead on the tyres, without resistance and friction.
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Disposal
If you want to dispose your tricycle, contact your dealer. You can also contact the local waste disposal company. They will dispose the tricycle according to the regulations of your town.
Handover/sale to a new owner
When you hand over your tricycle to a new owner it is important that you also hand over all necessary technical documentation and spare keys, so that the new owner can use the tricycle safely
Guarantee
The guarantee is valid for all faults in the product, which are proven to be caused by material or manufacturing error.
We give a guarantee of five years on the frame and the front fork. For all accessories and other parts (except wear parts) we provide a two year guarantee, as legally regulated. The guarantee only applies by normal use and maintenance of the tricycle, as described in this manual.
Beware!
The guarantee as well as the product liability in general expires if the instructions stated in this manual are not followed. This is also the case if unauthorized maintenance is carried out or if technical changes or additions are made with non-original Van Raam parts without permission of Van Raam. The original CE certification will become nul-and-void if modifications are done by third parties. The absence of the certification can lead to problems in insuring your bike, and for any loss or incurred.
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Frame number
behind the seat tube
The frame number is printed on the sticker. This sticker is located on the frame, see the image below.
Example sticker:
Position of sticker:
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Form service, maintenance, modifications and warranty claims
Service:
Carried out (date):
Signature dealer:
Service after the first 200 KM or two months.
Service 1 year after delivery.
Service 2 year after delivery.
Service 3 year after delivery.
Service 4 year after delivery.
Service 5 year after delivery.
To maintain warranty on the Van Raam tricycle, follow this service schedule.
Even after five years, we advise you to give your bike annual service. Passing by the service after five years will have no further effect on warranty claim because it expires for certain parts after five years.
Modifications to the bike
The following items are changed to the bike:
Changed: Date: Carried out:
Beware! Please note that if changes are made by a non-authorized Van Raam dealer or no original Van Raam parts or options are used, warranty may void.
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Here you have space to take notes or write down the maintenance on your bike:
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Here you have space to take notes or write down the maintenance on your bike:
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Here you have space to take notes or write down the maintenance on your bike:
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Delivery and service form
Type Van Raam tricycle:
Frame number:
Key number:
Delivered to:
By dealer:
Place:
Date:
Signature user bike:
Signature dealer:
When available, stamp dealer:
Congratulations on your purchase of your Van Raam tricycle. This bike is produced with utmost care. To guarantee the quality as much as possible Van Raam produces the cycles according to the ISO 9001: 2008 quality standards. Van Raam has been certified by TÜV Rheinland Netherlands BV.
You will especially enjoy your Van Raam bike when the bike is adjusted to your specifications and when the instructions in the user manual are followed. Pay special attention on the service intervals who specified in the manual of the bike.
To claim warranty and service you should always fill out this form, at least at delivery and service. This signed form declares that the end user had an instruction on the operation of the tricycle, that the tricycle is adjusted to the specifications of the end user and that the user manual is received.
Fill out when the tricycle is delivered
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