Vanguard Managed Solutions FLAME-MAX User Manual

®
UNVENTED (VENT-FREE)
NATURAL GAS LOG HEATER
VARIABLE MANUALLY-CONTROLLED MODELS ALSO DESIGN-CERTIFIED
AS VENTED DECORATIVE APPLIANCES
OWNER’S OPERATION AND INSTALLATION MANUAL
FLAME-MAX® Vintage
Oak Log Design
HI
LO
OFF
Pilot
18", 24" and 30" Variable
Manually-Controlled Models
FLAME-MAX® Golden
Oak Log Design
18", 24", 30", and 36" Variable
Manually-Controlled and
18", 24", and 30" Thermostati-
cally-Controlled Models
WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas sup­plier, call the fire department.
— Installation and service must be per-
formed by a qualified installer, service agency, or the gas supplier.
FLAME-MAX® Birch
Log Design
18", 24", and 30" Variable
Manually-Controlled Model
WARNING: Improper installation, ad­justment, alteration, service, or main­tenance can cause injury or property damage. Refer to this manual for cor­rect installation and operational proce­dures. For assistance or additional in­formation consult a qualified installer, service agency, or the gas supplier.
WARNING: This appliance is for in­stallation only in a solid-fuel burning masonry or UL127 factory-built fire­place, or in an approved ventless fire­box. It is design-certified for these installations in accordance with ANS Z21.11.2. Exception: Do not install this appliance in a factory-built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs.
WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combus­tion and ventilation air must be provided. Refer to
and Ventilation
This appliance may be installed in an aftermarket* manufactured (mobile) home, where not prohibited by state or local codes.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
section on page 4 of this manual.
Air for Combustion
Save this manual for future reference.
®
Patent Pending
VANGUARD FLAME-MAX
®
UNVENTED NATURAL GAS LOG HEATER
SAFETY INFORMATION
WARNINGS
WARNING ICON G 001
IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, oper­ate, or service this heater. Im­proper use of this heater can cause serious injury or death from burns, fire, explosion, electrical shock, and carbon monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early
signs of carbon monoxide poisoning re­semble the flu, with headaches, dizziness, or nausea. If you have these signs, the heater may not be working properly. Get fresh air at once! Have heater serviced. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the influence of alcohol, and those at high altitudes.
Natural Gas: Natural gas is odorless. An odor-making agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.
Make certain you read and understand all Warnings. Keep this manual for reference. It is your guide to safe and proper operation of this heater.
WARNING: Any change to this heater or its controls can be dangerous.
1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
2. If you smell gas
• shut off gas supply
• do not try to light any appliance
do not touch any electrical switch; do not use any phone in your building
• immediately call your gas supplier from a neighbor’s phone. F ollow the gas supplier’s instructions
• if you cannot reach your gas supplier , call the fire department
3. This heater shall not be installed in a bedroom or bathroom unless installed as a vented appliance. See Installing
Damper Clamp Accessory for Vented Operation, page 10 (Variable Manu-
ally-Controlled models only).
4. Never install the heater
• in a recreational vehicle
• where curtains, furniture, clothing, or
other flammable objects are less than 42 inches from the front, top, or sides of the heater
• in high traffic areas
• in windy or drafty areas
5. Before installing in a solid fuel burn­ing fireplace, the chimney flue and fire­box must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly heated. Inspect chimney flue for damage. If damaged, operate heater with flue damper closed.
6. If fireplace has glass doors, never op­erate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Also if fireplace open­ing has vents at the bottom, you must open the vents before operating heater .
7. Y ou must operate this heater with a fire­place screen in place. Make sure fire­place screen is closed before running heater.
8. This log heater is designed to be smoke­less. If logs ever appear to smoke, turn off heater and call a qualified service person. slight smoking could occur due to log curing and heater burning manufactur­ing residues.
9. To prevent the creation of soot, follow the instructions in Cleaning and Main- tenance, page 17.
Note:
During initial operation,
10. Do not allo w fans to blo w directly into the fireplace. Avoid any drafts that al­ter burner flame patterns. Ceiling fans can create drafts that alter burner flame patterns. Altered burner patterns can cause sooting.
11. Before using furniture polish, wax, car­pet cleaner, or similar products, turn heater off. If heated, the vapors from these products may create a white pow­der residue within burner box or on adjacent walls or furniture.
12. Do not use a blower insert, heat ex­changer insert or other accessory not approved for use with this heater.
13. This heater needs fresh, outside air ven­tilation to run properly. This heater has an oxygen depletion sensor (ODS) pi­lot light safety system. The ODS shuts down the heater if not enough fresh air is available. See Air for Combustion and Ventilation, pages 4 through 6. If heater keeps shutting off, see Trouble- shooting, pages 18 through 20.
14. Do not run heater
• where flammable liquids or vapors
are used or stored
• under dusty conditions
15. Do not use this heater to cook food or burn paper or other objects.
16. Never place any objects on the heater.
17. Heater base assembly becomes very hot when running heater. K eep children and adults away from hot surface to avoid burns or clothing ignition. Heater will remain hot for a time after shut-down. Allow surface to cool before touching.
18. Carefully supervise young children when they are in the room with heater .
19. Do not use heater if any part has been exposed to or under water . Immediately call a qualified service technician to in­spect the room heater and to replace any part of the control system and any gas control which has been under water.
20. Do not operate heater if an y log is bro­ken. Do not operate heater if a log is chipped (dime-sized or larger).
21. Turn heater off and let cool before ser­vicing. Only a qualified service person should service and repair heater.
22. Operating heater above elevations of 4,500 feet could pilot outage.
2
105187
OWNER’S MANUAL
PRODUCT IDENTIFICATION
Flame-Max Vintage Oak Logs
Burner
Piezo Ignitor
Base Assembly
Flame-Max Golden Oak Logs
®
One Piece Log Set
Control Knob
®
One Piece Log Set
Flame-Max
®
Birch Logs
Piezo Ignitor
Base Assembly
Control Knob
Flame-Max
®
Golden Oak Logs T-Stat
One Piece Log Set
One Piece Log Set
PRODUCT FEATURES
OPERATION
This heater is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by realistic, dancing yellow flames. This heater is designed for vent-free operation with flue damper closed. It has been tested and ap­proved to ANS Z21.11.2 standard for unvented heaters. State and local codes in some areas prohibit the use of vent-free heaters. Non-thermostat models may also be operated as a vented decorative (ANS Z21.60) product by opening flue damper.
SAFETY PILOT
This heater has a pilot with an Oxygen Depletion Sensor Shutoff System (ODS). The ODS/pilot is a required feature for vent­free room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system requires no matches, batteries, or other sources to light heater.
Piezo Ignitor
Base Assembly
Control Knob
Figure 1 - Product Identification
LOCAL CODES
Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code ANS Z223.1, also known as NFPA 54*.
*Available from: American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
Note:
Where listed vented decorative logs are required, thermostat models are not per­mitted.
105187
Piezo Ignitor
Base Assembly
Control Knob
UNPACKING
CAUTION: Do not remove the metal data plates from the grate assembly. The data plates contain important product information.
1. Remove logs and heater base assem­bly from carton. heater base assembly by the burner. This could damage heater. Always handle base assembly by grate.
2. Remove all protective packag ing ap­plied to logs and heater for shipment.
3. Check all items for any shipping dam­age. If damaged, promptly inform dealer where you bought heater.
Note:
Do not pick up
3
VANGUARD FLAME-MAX
®
UNVENTED NATURAL GAS LOG HEATER
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall not be installed in a confined space or unusually tight construction unless provisions are provided for adequate combustion and ven­tilation air. Read the following in­structions to insure proper fresh air for this and other fuel-burning appliances in your home.
Today’s homes are built more energy efficient than ever. New materials, increased insulation, and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, home owners want their homes as airtight as possible.
While it is good to make your home energy efficient, your home needs to breathe. Fresh air must enter your home. All fuel-burning appliances need fresh air for proper com­bustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances draw air from the house to operate. You must provide ad­equate fresh air for these appliances. This will insure proper venting of vented fuel­burning appliances.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel Gas Code. NFPA 54/ANS Z223.1, Sec­tion 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space The information on pages 4 through 6 will
help you classify your space and provide adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and win­dows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.
Unusually tight construction is de­fined as construction where:
a. walls and ceilings exposed to the
outside atmosphere have a con­tinuous water vapor retarder with a rating of one perm (6 x 10 per pa-sec-m2) or less with open­ings gasketed or sealed
b. weather stripping has been
added on openable windows and doors
c. caulking or sealants are applied
to areas such as joints around window and door frames, be­tween sole plates and floors, be­tween wall-ceiling joints, be­tween wall panels, at penetra­tions for plumbing, electrical, and gas lines, and at other openings.
If your home meets all of the three criteria above, you must provide ad­ditional fresh air. See
From Outdoors
If your home does not meet all of the three criteria above, proceed to
mining Fresh-Air Flow For Heater Lo­cation
and
Ventilation Air
, page 6.
, page 5.
-11
and
Deter-
kg
Confined and Unconfined Space
The National Fuel Gas Code (ANS Z223.1, 1992 Section 5.3) defines a confined space
as a space whose volume is less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating of all appliances installed in that space and an unconfined space as a space whose volume is not less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are in­stalled*, through openings not furnished with doors, are considered a part of the unconfined space.
This heater shall not be installed in a con­fined space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air.
* Adjoining rooms are communicating only if there are doorless passageways or ventila­tion grills between them.
4
105187
OWNER’S MANUAL
AIR FOR COMBUSTION AND VENTILATION
Continued
DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
Determining if You Have a Confined or Unconfined Space
Use this work sheet to determine if you have a confined or unconfined space. Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between
the rooms.
1. Determine the volume of the space (length x width x height). Length x Width x Height = _________________cu. ft. (volume of space)
Example:
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total vol ume of the space.
2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space can support.
_______________ (volume of space) ÷ 50 cu. ft. = (maximum Btu/Hr the space can support)
Example:
3. Add the Btu/Hr of all fuel burning appliances in the space. Vent-free heater _______________ Btu/Hr
Gas water heater* _______________ Btu/Hr Gas furnace _______________ Btu/Hr Vented gas heater _______________ Btu/Hr Gas fireplace logs _______________ Btu/Hr Other gas appliances* + _______________ Btu/Hr Total = _______________ Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.
4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.
_________________ Btu/Hr (maximum the space can support) _________________ Btu/Hr (actual amount of Btu/Hr used)
Example:
The space in the above example is a confined space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the extra space pr ovides an unconfined space, remo ve door to adjoining
room or add ventilation grills between rooms. See Ventilation Air F rom Inside Building, page 6.
B. Vent room directly to the outdoors. See Ventilation Air Fr om Outdoors, page 6. C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconfined space. You will need no additional fresh air ventilation.
Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling height) = 2560 cu. ft. (volume of space)
2560 cu. ft. (volume of space) ÷ 50 cu. ft. = 51.2 or 51,200 (maximum Btu/Hr the space can support)
Example:
Gas water heater 40,000 Btu/Hr Vent-free heater + 31,500 Btu/Hr Total = 71,500 Btu/Hr
51,200 Btu/Hr (maximum the space can support) 71,500 Btu/Hr (actual amount of Btu/Hr used)
WARNING: If the area in which the heater may be operated is smaller than that defined as an unconfined space or if the building is of unusually tight construction, provide adequate combustion and ventilation air by one of the methods described in the
105187
National Fuel Gas Code, ANS Z223.1, 1992, Section 5.3
5
or applicable local codes.
Continued
VANGUARD FLAME-MAX
®
UNVENTED NATURAL GAS LOG HEATER
AIR FOR COMBUSTION AND VENTILATION
Continued
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space. When ventilating to an adjoining unconfined space, you must pro­vide two permanent openings: one within 12" of the ceiling and one within 12" of the floor on the wall connecting the two spaces (see options 1 and 2, Figure 2). You can also remove door into adjoining room (see op­tion 3, Figure 2). Follow the National Fuel
Gas Code NFPA 54/ANS Z223.1, Section
5.3, Air for Combustion and Ventilation for
required size of ventilation grills or ducts.
WARNING: Rework work­sheet, adding the space of the adjoining unconfined space. The combined spaces must have enough fresh air to supply all appliances in both spaces.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must provide two per­manent openings: one within 12" of the ceiling and one within 12" of the floor. Connect these items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces.
IMPORTANT:
inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent.
Do not provide openings for
Ventilation
Grills
Into Adjoining
Room,
Option 1
Figure 2 - Ventilation Air from Inside Building
Outlet Air
Inlet Air
Figure 3 - Ventilation Air from Outdoors
Or
Remove
Door into
Adjoining
Room, Option
3
12"
Outlet Air
Inlet Air
Ventilation Grills
Into Adjoining Room,
Ventilated Attic
Crawl Space
12"
Option 2
To Attic
To
Crawl
Space
Ventilated
6
105187
OWNER’S MANUAL
INSTALLATION
NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary heating system. Do not install this heater as your pri­mary heat source. If you have a central heating system, you may run system’s circulating blower while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.
NOTICE: A qualified service per­son must install heater. Follow all local codes.
NOTICE: State or local codes may only allow operation of this appli­ance in a vented configuration. Check your state or local codes.
WARNING: Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be cleaned of soot, creosote, ashes and loose paint by a quali­fied chimney cleaner. Creosote will ignite if highly heated. A dirty chimney flue may create and dis­tribute soot within the house. In­spect chimney flue for damage. If damaged, operate heater with flue damper closed.
WARNING: Seal any fresh air vents or ash clean-out doors lo­cated on floor or wall of fireplace. If not, drafting may cause pilot outage or sooting. Use a heat­resistant sealant. Do not seal chimney flue damper.
WARNING: Never install the
heater
• in a bedroom or bathroom un­less installed as a vented ap­pliance, see page 10 (Variable Manually-Controlled models only)
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable objects are less than 42 inches from the front, top, or sides of the heater
• in high traffic areas
• in windy or drafty areas
CAUTION: This heater cre­ates warm air currents. These currents move heat to wall sur­faces next to heater. Installing heater next to vinyl or cloth wall coverings or operating heater where impurities (such as to­bacco smoke, aromatic candles, cleaning fluids, oil or kerosene lamps, etc.) in the air exist, may discolor walls.
IMPORTANT:
ture to the air. Although this is beneficial, installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture. See Air for Com- bustion and Ventilation, pages 4 through 6.
Vent-free heaters add mois-
CHECK GAS TYPE
Use only natural gas. If your gas supply is not natural gas, do not install heater. Call dealer where you bought heater for proper type heater.
INSTALLATION AND CLEARANCES (Vent-Free Operation Only)
WARNING: Maintain the mini­mum clearances. If you can, pro­vide greater clearances from floor, ceiling, and adjoining wall.
MINIMUM FIREPLACE
CLEARANCE TO
COMBUSTIBLE MATERIALS
Log Size Side Wall Ceiling
18", 24", 16" 42"
30", and 36"
LOG SIZING REQUIREMENTS
Minimum Firebox Size
Log Height Depth Front Rear* Size Width Width
18" 17" 14" 24" 20" 24" 17" 14" 28" 21" 30" 17" 14" 34" 24" 36" 17" 14" 40" 30"
*Measured at 14" depth
Carefully follow the instructions below. This will ensure safe installation into a masonry, UL127-listed manufactured fireplace, or listed vent-free firebox.
Minimum Wall and Ceiling Clearances (see Figure 4)
A. Clearances from the side of the fire-
place opening to any combustible wall should not be less than 16 inches.
B. Clearances from the top of the fireplace
opening to the ceiling should not be less than 42 inches.
42"
105187
16"
Left and
Right Sides
Figure 4 - Minimum Clearance to Wall and Ceiling
Continued
7
VANGUARD FLAME-MAX
®
UNVENTED NATURAL GAS LOG HEATER
INSTALLATION
Continued
NOTICE: Manual control heaters may be used as a vented product. If so, you must always run heater with chimney flue damper open. If running heater with damper open, noncombustible material above fireplace opening is not needed. Go to
Clamp Accessory for Vented Op­eration
, page 10.
Minimum Noncombustible Material Clearances
If Not Using Mantel
Note:
If using a mantel, proceed to If Using
Mantel. If not using a mantel, follow the
information below. You must have noncombustible material(s)
above the fireplace opening. Noncombus­tible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch thick. With sheet metal, you must have noncombustible material behind it. Noncombustible mate­rial must extend at least 8" up (for all mod­els). If noncombustible material is less than 12", you must install the fireplace hood accessory (24", 30" and 36" models only). See Figure 5 for minimum clearances.
IMPORTANT:
minimum clearances, you must operate heater with chimney flue damper open. Go to Installing Damper Clamp Accessory for Vented Operation, page 10.
Installing Damper
If you cannot meet these
If Using Mantel
You must have noncombustible material(s) above the fireplace opening. Noncombus­tible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch thick. With sheet metal, you must have noncombustible material behind it. Noncombustible mate­rial must extend at least 8 inches up (for all models). If noncombustible material is less than 12", you must install the fireplace hood accessory (24", 30" and 36" models only).
Noncombustible Requirements for Material Distance (A) Safe Installation
12" or more Noncombustible material OK. Between 8" and 12" 24", 30", or 36" Models: Install fireplace hood ac-
cessory (GA6050, GA6052 or GA6053, see
sories,
18" Model: Noncombustible material OK.
Less than 8" Noncombustible material must be extended to at
least 8". See cannot extend material, you must operate heater with flue damper open.
Heat Resistant Material
(A)
Even if noncombustible material is more than 12", you may need the hood accessory to deflect heat away from your mantel shelf. See Figure 5 and Figures 6 and 7 on page 9 for minimum clearances.
IMPORTANT:
minimum clearances, you must operate heater with chimney flue damper open. Go to Installing Damper Clamp Accessory for Vented Operation, page 10.
page 29).
Between 8" and 12"
If you cannot meet these
, above. If you
Acces-
Figure 5 - Heat Resistant Material (Slate, Marble, Tile, etc.) Above Fireplace
8
105187
OWNER’S MANUAL
m
t
INSTALLATION
Continued
MANTEL CLEARANCES
In addition to meeting noncombustible mate­rial clearances, you must also meet required clearances between fireplace opening and mantel shelf. If you do not meet the clearances listed below, you will need a hood.
Determining Minimum Mantel Clearance
If you meet minimum clearance between mantel shelf and top of fireplace opening, a hood is not required (see Figure 6).
Determining Minimum Mantel Clearance When Using a Hood
If minimum clearances in Figure 6 are not met, you must have a hood. When using a hood there are still certain minimum mantel clearances required. Follow minimum clear­ances shown in Figure 7 when using hood.
NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following:
• operate the logs only with the flue damper open
• raise the mantel to an accept­able height
• remove the mantel
Mantel Shelf
18"8"20"
14"
Distances to Underside of Mantel
22" 16
24"
3
/4
"
20"
Minimum Non­Combustible Material
10" 8" 6"
1
/2
2
"
(A)
12" 8"
Minimum Non­Combustible Material Height
Figure 6 - Minimum Mantel Clearances Without Using Hood
8" Min.
Mantel Shelf
12" 15" 18"
Minimum Non­Combustible Material
12" 10" 8" 6" 2
1
/2
"
Underside of Mantel Shelf
All minimum distances are in inches
Log Set
24"/30"/36" Models 18" Model
Top of Fireplace Opening
Underside of Mantel Shelf
All minimum distances are in inches
Log Sets
All Models
20"
FLOOR CLEARANCES
A. If installing appliance on the floor level,
you must maintain the minimum dis­tance of 14" to combustibles (see Fig­ure 8).
B. If combustible materials are less than
14" to the fireplace, you must install appliance at least 5" above the combus­tible flooring (see Figure 9).
105187
Hood
Hood
(GA6050, GA6052)
(GA6050, GA6052, or GA6053)
Distances to Underside of Mantel
Figure 7 - Minimum Mantel Clearances When Using Hood
Combustible
14"
14"
Min.
Min.
Noncombustible
Non-Combustible Mate
Material
Figure 8 - Minimum Fireplace Clearances
Combustible Material
Material
Figure 9 - Minimum Fireplace Clearances Above Combustible Flooring
If Installed at Floor Level
9
Top of Fireplace Opening
Hearth
Hearth
5"
5" Min.
Min.
Combustible
Co
Material
Ma
Continued
VANGUARD FLAME-MAX
®
UNVENTED NATURAL GAS LOG HEATER
INSTALLATION
Continued
INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION
Note:
When used as a vented heater, appli­ance must be installed only in a solid-fuel burning fireplace with a working flue and constructed of non combustible material.
If your heater is a manually controlled model, you may use this heater as a vented product. There are three reasons for operating your heater in the vented mode:
1. The fireplace does not meet the clear-
ance to combustibles requirements for vent-free operation
2. State or local codes do not permit vent-
free operation
3. You prefer vented operation If reasons number 1 or 2 above apply to you,
you must permanently open chimney flue damper. You must install the damper clamp accessory (to order, see Accessories, page
29). This will insure vented operation (see Figure 10). The damper clamp will keep damper open. Installation instructions are included with clamp accessory.
See chart below for minimum permanent flue opening you must provide. Attach damper clamp so the minimum permanent flue opening will be maintained at all times.
Area of Various Standard
Round Flues
Diameter (ins.) Area (sq. ins.)
5" 20 sq. inches 6" 29 sq. inches 7" 39 sq. inches 8" 51 sq. inches
Chimney Minimum Permanent
Height (ft.) Flue Opening (sq. ins.)
6' to 15' 39 sq. inches
15' to 30' 29 sq. inches
Damper Clamp
Damper
Masonry Fireplace Manufactured Fireplace
Figure 10 - Attaching Damper Clamp
INSTALLING HEATER BASE ASSEMBLY
CAUTION: Do not remove the metal data plates attached to the heater base assembly. The data plates contain important warranty information.
WARNING: You must secure this heater to fireplace floor. If not, heater will move when you adjust controls. Moving heater may cause a gas leak.
WARNING: If installing in a sunken fireplace, special care is needed. You must raise the fire­place floor to allow access to heater control panel. This will in­sure adequate air flow and guard against sooting. Raise fireplace floor with noncombustible mate­rial. Make sure material is secure.
CAUTION: Do not pick up heater base assembly by the burner. This could damage heater. Only handle base assem­bly by grates.
IMPORTANT:
is level. If heater is not level, heater will not work properly.
Make sure the heater burner
Installation Items Needed
• hardw are package (provided with heater)
• approv ed flexible gas hose (not provided) (if allowed by local codes)
• sealant (resistant to propane/LP gas, not provided)
• electric drill with 3/16" drill bit (metal or masonry as applicable)
• flathead screwdriver
1. Apply pipe joint sealant lightly to male
threads of the fitting to be threaded into gas regulator. Connect approved flex­ible gas hose to gas regulator of heater (see Figure 11, page 11).
IMPORTANT:
wrench when connecting flexible gas hose.
2. Locate two masonry screws in hard-
ware package.
3. Place heater base in fireplace.
4. Place logs in their proper position on
heater base.
5. Center heater base and logs front-to-
back and side-to-side in fireplace.
6. Carefully remove logs without moving
heater base.
7. Mark screw locations through one hole
on each side of the mounting bracket (see Figure 12, page 11). If installing in a brick-bottom fireplace, mark screw locations in mortar joint of bricks.
Damper
Damper Clamp
Hold gas regulator with
10
105187
OWNER’S MANUAL
INSTALLATION
Continued
8. Remove heater base from fireplace.
9. Drill holes at marked locations using 3/16" drill bit.
10. Attach base assembly to f ireplace floor using two masonry screws (in hardware package).
11. Connect to gas supply. See Connect- ing To Gas Supply.
12. Replace logs on heater base.
Heater Gas Regulator
Flexible Gas Hose (if allowed by local codes)
Figure 11 - Attaching Flexible Gas Hose to Heater Gas Regulator
Vintage Oak Log Chassis
Fitting
Masonry Screw
CONNECTING TO GAS SUPPLY
NOTICE: A qualified service per­son must connect heater to gas supply. Follow all local codes.
Installation Items Needed
Before installing heater, make sure you have the items listed below.
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• manual shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench * An A.G.A. design-certified manual shutoff
valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Pur­chase the optional A.G.A. design-certified manual shutoff valve from your dealer. See Accessories, page 29.
WARNING: Never connect heater to private (non-utility) gas wells. This gas is commonly known as well-head gas.
CAUTION: Use only new, black iron or steel pipe. Inter­nally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to heater. If pipe is too small, undue loss of pressure will occur.
Installation must include a manual shutoff valve, union, and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Figure 13).
Apply pipe joint sealant lightly to male threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves.
CAUTION: Use pipe joint seal­ant that is resistant to liquid pe­troleum (LP) gas.
Install sediment trap in supply line as shown in Figure 13. Locate sediment trap where it is within reach for cleaning. Locate sedi­ment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into heater controls. If sediment trap is not installed or is installed wrong, heater may not run properly.
Bracket with Screw Holes
Golden Oak and Birch Model Chassis
Masonry Screw
Bracket with Screw Holes
Figure 12 - Attaching Base Assembly to Fireplace Floor
105187
CAUTION: Avoid damage to
A.G.A. Design-Certified Manual Shutoff Valve With 1/8" NPT Tap*
regulator. Hold gas regulator with wrench when connecting it to gas piping and/or fittings.
From Gas Meter (5" W.C.** to
10.5" W.C. Pressure)
Tee
Sediment Trap
Figure 13 - Gas Connection
Joint Pipe
Nipple Cap
3" Minimum
Approved Flexible Gas Hose (if allowed by local codes)
Gas Regulator
* Purchase the optional A.G.A. design-certified manual shutoff valve from your dealer. See Accessories, page 29.
** Minimum inlet pressure for purpose of input adjustment.
11
Continued
VANGUARD FLAME-MAX
ON
POSITION
OFF
POSITION
®
UNVENTED NATURAL GAS LOG HEATER
INSTALLATION
Continued
CHECKING GAS CONNECTIONS
WARNING: Test all gas pip­ing and connections for leaks after installing or servicing. Cor­rect all leaks at once.
WARNING: Never use an open flame to check for a leak. Apply a mixture of liquid soap and water to all joints. Bubbles forming show a leak. Correct all leaks at once.
Pressure Testing Gas Supply Piping System
Test Pressures In Excess Of 1/2 PSIG
1. Disconnect heater and its individual manual shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig will damage heater regulator.
2. Cap off open end of gas pipe where manual shutoff valve was connected.
3. Pressurize supply piping system by ei­ther using compressed air or opening main gas valve located on or near gas meter.
4. Check all joints of gas supply piping system. Apply mixture of liquid soap and water to gas joints. Bubbles form­ing show a leak.
5. Correct all leaks at once.
6. Reconnect heater and manual shutoff valve to gas supply . Check reconnected fittings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG
1. Close manual shutoff valve (see Fig­ure 14).
2. Pressurize supply piping system by ei­ther using compressed air or opening main gas valve located on or near gas meter.
3. Check all joints from gas meter to manual shutoff valve (see Figure 15). Apply mixture of liquid soap and wa­ter to gas joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Manual Shutoff Valve
Figure 14 - Manual Shutoff Valve
Gas Meter
Open
Closed
Manual Shutoff Valve
Pressure Testing Heater Gas Connections
1. Open manual shutoff valve (see Fig­ure 14).
2. Open main gas valve located on or near gas meter.
3. Make sure control knob of heater is in the OFF position.
4. Check all joints from manual shutoff valve to control valve (see Figure 15). Apply mixture of liquid soap and wa­ter to gas joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light heater (see Operating Heater, manually controlled models, pages 14 and 15 or thermostatically controlled models, pages 15 and 16). Check all other internal joints for leaks.
7. Turn of f heater (see To Turn Of f Gas to Appliance, manually controlled mod­els, page 15 or thermostatically con­trolled models, page 16).
Control Valve Location
Figure 15 - Checking Gas Joints
12
105187
OWNER’S MANUAL
INSTALLATION
Continued
INSTALLING LOGS
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.
CAUTION: After installation and periodically thereafter, check to ensure that no flame comes in contact with any log. With the heater set to High, check to see if flames contact any log. If so, re­position logs according to the log installation instructions in this manual. Flames contacting logs will create soot.
It is very important to install the logs exactly as instructed. Do not modify logs. Only use logs supplied with heater.
1. Place one-piece log set on grate to fit as illustrated in Figure 18 for Vintage Oak model and Figure 19 for Golden Oak or Birch models. Make sure bot­tom of front log is in front of “U”­shaped cutout in center of chassis (see Figure 16 for Vintage Oak model and Figure 17 for Golden Oak or Birch models). Log will fit securely on chas­sis.
Note:
36" and birch models have more features but fit on the chassis the same.
IMPORTANT:
does not cover any burner ports.
2. Place lava rock around base of heater.
Make sure log
One-Piece Log Set
Chassis
"U"-shaped Cutout in Chassis
Figure 16 - Installing Vintage Oak One­Piece Log Set
One Piece Log Set
Chassis
"U"-shaped Cutout in Chassis
Figure 17 - Installing Golden Oak or Birch One-Piece Log Set
Burner
Burner
One Piece
Burner
Figure 18 - Installing Vintage Oak One­Piece Log Set (Top View)
Burners
Figure 19 - Installing Golden Oak or Birch One-Piece Log Set (Top View)
Log Set
One Piece Log Set
105187
13
VANGUARD FLAME-MAX
®
UNVENTED NATURAL GAS LOG HEATER
OPERATING HEATER
Manually-Controlled Models
FOR YOUR SAFETY
READ BEFORE
LIGHTING
WARNING: If you do not fol­low these instructions exactly, a fire or explosion may result caus­ing property damage, personal injury or loss of life.
A.
This appliance has a pilot which must be lighted by hand. When lighting the pilot, follow these instructions exactly .
B. BEFORE LIGHTING smell all
around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
Do not touch any electric switch; do not use any phone in your building .
• Immediately call y our gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas sup­plier, call the fire department.
C. Use only your hand to push in or turn
the gas control knob. Ne ver use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part
has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been un­der water.
LIGHTING
INSTRUCTIONS
WARNING:
• If fireplace has glass doors, never operate this heater with glass doors closed. If you op­erate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Also if fireplace opening has vents at the bottom, you must open the vents before operating heater.
• You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before running heater.
NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell. Open damper or window to vent smell. This will only last a few hours.
Note:
Home owners generally prefer to operate their heater with the chimney damper closed. This will put all the heat into the room. However, there may be times you will desire the full flames of the High heat setting but will find the heat output excessive. You can open the chim­ney damper (if you have one) fully or partially to release some of the heat.
WARNING: Damper handle will be hot if heater has been running.
1. STOP! Read the safety information, column 1.
2. Make sure manual shutoff valve is fully open.
3. Press in and turn control knob clock­wise to the OFF position.
4. Wait f ive (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety in­formation in column 1. If you don’t smell gas, go to the next step.
5. Slightly depress and turn control knob counterclockwise
C-clockwise
to the PILOT position. Keep control knob pressed in for five (5) seconds (see Figure 20).
Note:
You may be running this heater for the first time after hook­ing up to gas supply. If so, the con­trol knob may need to be pressed in for 30 seconds. This will allow air to bleed from the gas system.
6. With control knob pressed in, press and release ignitor button. This will light pilot. The pilot is attached to the burner. If needed, keep pressing ig­nitor button until pilot lights.
Note:
If pilot does not light, contact a qualified service person or gas sup­plier for repairs. Until repairs are made, light pilot with match. T o light pilot with match, see Manual Light- ing Procedure on page 15.
7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.
Note:
If pilot goes out, repeat steps
3 through 7.
• If control knob does not pop out
when released, contact a qualified service person or gas supplier for repairs.
8. Slightly depress and turn control knob counterclockwise
C-clockwise
to the HIGH position. The burner should light. Set control knob to any heat level between HIGH and LO.
Ignitor Electrode
Thermocouple
Pilot Burner
HI
PILOT
OFF
LO
Control KnobIgnitor Button
Figure 20 - Control Knob and Ignitor But­ton Location
14
Figure 21 - Pilot
Note:
Appearance of pilot assembly may
( vary by model.)
105187
OWNER’S MANUAL
OPERATING HEATER
Continued
VARIABLE CONTROL
OPERATION
The variable control valve can be set to any heat setting and flame height desired, by simply turning the control knob until that setting is attained. Even the lowest setting provides realistic, dancing yellow flames. Selecting higher settings produces greater heat output. This results in in­creased heating comfort.
WARNING: Do not operate heater between PILOT and HIGH positions.
CAUTION: Do not try to adjust heating levels by using the manual shutoff valve.
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater
1. Press in and turn control knob clock­wise
2. Turn the control knob clockwise
Clockwise
3. Press in control knob and turn clock­wise
Shutting Off Burners Only (pilot stays lit)
1. Turn the control knob clockwise
Clockwise
2. Press in and turn control knob clock­wise
MANUAL LIGHTING
1. Follow steps 1 through 5 under
Lighting Instructions, page 14.
2. Depress control knob and light pilot
with match.
3. Keep control knob pressed in for 30
seconds after lighting pilot. After 30 seconds, release control knob. Now follow step 8, page 14.
to the HIGH position.
Clockwise
to the PILOT position.
to the OFF Position.
Clockwise
to the HIGH position.
to the PILOT position.
Clockwise
PROCEDURE
Thermostatically­Controlled Models
FOR YOUR SAFETY
READ BEFORE
LIGHTING
WARNING: If you do not fol­low these instructions exactly, a fire or explosion may result caus­ing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the pilot, follow these instructions exactly .
B. BEFORE LIGHTING smell all
around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call y our gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas sup­plier, call the fire department.
C. Use only your hand to push in or turn
the gas control knob. Ne ver use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part
has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been un­der water.
HI
LO
OFF
Pilot
Ignitor Button
Figure 22 - Control Knob and Ignitor But­ton Location
Control Knob
LIGHTING
INSTRUCTIONS
WARNING:
• If fireplace has glass doors, never operate this heater with glass doors closed. If you op­erate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Also if fireplace opening has vents at the bottom, you must open the vents before operating heater.
• You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before running heater.
NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell. Orange flame will also be present. Open damper or window to vent smell. This will only last a few hours.
Note:
Home owners generally prefer to operate their heater with the chimney damper closed. This will put all the heat into the room. However, there may be times you will desire the full flames of the Hi heat setting but will find the heat output excessive. You can open the chim­ney damper (if you have one) fully or partially to release some of the heat.
WARNING: Damper handle will be hot if heater has been running.
1. STOP! Read the safety information in column 2.
2. Make sure manual shutoff valve is fully open.
3. Tur n control knob clockwise to the OFF position.
4. Wait f ive (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety in­formation, column 2. If you don’t smell gas, go to the next step.
Clockwise
Continued
105187
15
VANGUARD FLAME-MAX
®
UNVENTED NATURAL GAS LOG HEATER
OPERATING HEATER
Continued
5. T urn contr ol knob counterclockwise
C-clockwise
to the PILOT position. Press in control knob for f ive (5) sec­onds (see Figure 22, page 15).
Note:
You may be running this heater for the first time after hook­ing up to gas supply. If so, the con­trol knob may need to be pressed in for 30 seconds or less. This will allo w air to bleed from the gas system.
• If control knob does not pop out
when released, contact a qualified service person or gas supplier for repairs.
6. With control knob pressed in, press and release ignitor button. This will light pilot. The pilot is attached to the front burner. If needed, keep press­ing ignitor button until pilot lights.
Note:
If pilot does not stay lit, con­tact a qualified service person or gas supplier for repairs. Until repairs ar e made, light pilot with match. T o light pilot with match, see Manual Light- ing Procedure.
7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.
Note:
If pilot goes out, repeat steps 3 through 7. This heater has a safety interlock system. W ait one (1) minute for system to reset before lighting pilot again.
8. T urn contr ol knob counterclockwise to desired heating level. The
C-clockwise
burners should light. Set control knob to any heat level between HI and LO.
CAUTION: Do not try to adjust heating levels by using the manual shutoff valve.
Ignitor Electrode
Thermocouple
Figure 23 - Pilot
Pilot Burner
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater
Turn control knob clockwise the OFF position.
Clockwise
to
Shutting Off Burners Only (pilot stays lit)
Turn control knob clockwise the PILOT position.
Clockwise
to
THERMOSTAT
CONTROL OPERATION
The thermostat control knob can be set to any comfort level between Hi and Lo. The thermostat will gradually modulate the heat output and flame height from higher to lower settings, or pilot, in order to maintain the comfort level you select. The ideal comfort setting will vary by household depending upon the amount of space to be heated, the output of the central heating system, etc.
Note:
Selecting the Hi setting with the control knob will cause the burner to remain fully on, without modulating down in most cases.
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Light-
ing Instructions, pages 15 and 16.
2. Depress control knob and light pilot
with match.
3. Keep control knob pressed in for 30
seconds after lighting pilot. After 30 seconds, release control knob. Now follow step 8, column 1.
INSPECTING BURNERS
Check pilot flame pattern and burner flame patterns often.
PILOT FLAME PATTERN
Figure 24 shows a correct pilot flame pat­tern. Figure 25 shows an incorrect pilot flame pattern. ( assembly may vary by model.) The incor-
Note
: Appearance of pilot
rect pilot flame is not touching the thermo­couple. This will cause the thermocouple to cool. When the thermocouple cools, the heater will shut down.
If pilot flame pattern is incorrect, as shown in Figure 25
• turn heater off (see To Turn Off Gas to Appliance, page 15, manually-controlled models. Thermostatically-controlled models, this page, column 2)
• see Tr oubleshooting, pages 18 through 20
Thermocouple
Figure 24 - Correct Pilot Flame Pattern
Thermocouple
Figure 25 - Incorrect Pilot Flame Pattern
Pilot Burner
Pilot Burner
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes in the fitting at the burner entrance. These holes may become blocked with dust or lint. Periodically inspect these holes for any blockage and clean if needed. Blocked air holes will create soot.
MAIN BURNER
Periodically inspect all burner flame holes with the heater running. All slotted burner flame holes should be open with yellow flame present. All round burner flame holes should be open with a small blue flame present. Some burner flame holes may be­come blocked by debris or rust, with no flame present. If so, turn off heater and let cool. Either remove blockage or replace burner. Blocked burner flame holes will create soot.
16
105187
OWNER’S MANUAL
CLEANING AND MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep control areas, burner, and circu­lating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a quali­fied service person. Heater may need more frequent cleaning due to excessive lint from carpeting, pet hair, bedding material, etc.
CLEANING BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning flame. Keep these holes clear of dust, dirt, and lint. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We rec­ommend that you clean the unit every 2,500 hours of operation or every three months.
We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recom­mend using compressed air no greater than 30 PSI. Your local computer store, hard­ware store, or home center may carry com­pressed air in a can. You can use a vacuum cleaner in the blow position. If using com­pressed air in a can, please follow the direc­tions on the can. If you don't follow direc­tions on the can, you could damage the pilot assembly.
1. Shut off the unit, including the pilot. Allow the unit to cool for at least thirty minutes.
2. Inspect burner, pilot, and primary air inlet holes on injector holder for dust and dirt (see Figure 26).
3. Blow air through the ports/slots and holes in the burner.
4. Check the injector holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint, or pet hairs with a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the injector holder.
6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the pilot flame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about two inches from where the pilot flame comes out of the pilot assembly (see Figure 27). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.
Injector Holder (May Be Brass or Aluminum Depending on Model)
Burner Tube
Primary Air Inlet Holes (Shape of Holes May Vary by Model)
Figure 26 - Injector Holder On Outlet Burner Tube
Ports/Slots
Burner Tube
Pilot Assembly
Pilot Air Inlet Hole
Figure 27 - Pilot Inlet Air Hole
LOGS
• If you remove logs for cleaning, refer to Installing Logs, page 13 to properly re­place logs.
• Replace log(s) if broken or chipped (dime-sized or larger).
MAIN BURNER
Periodically inspect all burner flame holes with the heater running. All slotted burner flame holes should be open with yellow flame present. All round burner flame holes should be open with a small blue flame present. Some burner flame holes may be­come blocked by debris or rust, with no flame present. If so, turn off heater and let cool. Either remove blockage or replace burner. Blocked burner flame holes will create soot.
REPLACEMENT PARTS
Note:
Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA International’s Techni­cal Service Department at 1-800-323-5190. When calling DESA International, have ready
• your name and address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane or natural gas)
• purchase date Usually, we will ask you to return the defec-
tive part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA International’s Parts Department at 1-800-972-7879 for referral information. When calling DESA Interna­tional, have ready
• model number of your heater
• the replacement part number
105187
17
VANGUARD FLAME-MAX
®
UNVENTED NATURAL GAS LOG HEATER
TROUBLESHOOTING
Note:
For additional help, visit DESA
International’s technical service web site at www.desatech.com.
Note:
All troubleshooting items are listed
in order of operation.
OBSERVED PROBLEM
When ignitor button is pressed, there is no spark at ODS/pilot
When ignitor button is pressed, there is spark at ODS/pilot but no ignition
WARNING: Turn off and un­plug heater and let cool before servicing. Only a qualified ser­vice person should service and repair heater.
POSSIBLE CAUSE
1. Ignitor electrode not connected to igni­tor cable
2. Ignitor cable pinched or wet
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode positioned wrong
7. Ignitor electrode broken
1. Gas supply turned off or manual shutoff valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in PILOT position
4. Air in gas lines when installed
5. ODS/pilot is clogged
6. Gas regulator setting is not correct
CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry
3. Tighten nut holding piezo ignitor to base panel of log set. Nut is located behind base panel.
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace ignitor
7. Replace ignitor
1. Turn on gas supply or open manual shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT position
4. Continue holding down control knob. Repeat igniting operation until air is removed
5. Clean ODS/pilot (see Cleaning and Maintenance, page 17) or replace ODS/ pilot assembly
6. Replace gas regulator
ODS/pilot lights but flame goes out when control knob is released
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Safety interlock system has been triggered
4. Manual shutoff valve not fully open
5. Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This prob­lem could be caused by one or both of the following: A) Low gas pressure B) Dirty or partially clogged ODS/pilot
6. Thermocouple connection loose at con­trol valve
7. Thermocouple damaged
8. Control valve damaged
www.desatech.com
18
1. Press in control knob fully
2. After ODS/pilot lights, keep control knob pressed in 30 seconds
3. W ait one minute for safety interlock sys­tem to reset. Repeat ignition operation
4. Fully open manual shut-off valve
5. A) Contact local natural gas company
B) Clean ODS/pilot (see Cleaning and Maintenance, page 17) or replace ODS/ pilot assembly
6. Hand tighten until snug, then tighten 1/4 turn more
7. Replace thermocouple
8. Replace control valve
105187
TROUBLESHOOTING
Continued
OWNER’S MANUAL
OBSERVED PROBLEM
Burner does not light after ODS/pilot is lit
Delayed ignition burner
Burner backfiring during combustion
Slight smoke or odor during initial operation
Heater produces a whistling noise when burner is lit
POSSIBLE CAUSE
1. Inlet gas pressure is too low
2. Burner orifice clogged
3. Burner orifice diameter is too small
1. Manifold pressure is too low
2. Burner orifice clogged
1. Burner orifice is clogged or damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing processes and logs curing
1. Turning control knob to HI position when burner is cold
2. Air in gas line
3. Air passageways on heater blocked
4. Dirty or partially clogged burner orifice
REMEDY
1. Contact local natural gas company
2. Clean burner (see Cleaning and Mainte- nance, page 17) or replace burner orifice
3. Replace burner orifice
1. Contact local natural gas company
2. Clean burner (see Cleaning and Mainte- nance, page 17) or replace burner orifice
1.
Clean burner (see Cleaning and Mainte- nance, page 17) or replace burner orifice
2. Replace damaged burner
3. Replace gas regulator
1. Check burner for dirt and debris. If found, clean burner (see Cleaning and Maintenance, page 17)
2. Replace gas regulator
3. Problem will stop after a few hours of operation
1. Turn control knob to LO position and let warm up for a minute
2. Operate burner until air is removed from line. Have gas line checked by local natural gas company
3. Observe minimum installation clear­ances (see pages 7 through 9)
4. Clean burners (see Cleaning and Mainte- nance, page 17) or replace burner orifice
White powder residue forming within burner box or on adjacent walls or furniture
Moisture/condensation noticed on windows
Dark residue on logs or inside of fireplace
105187
1. When heated, vapors from furniture pol­ish, wax, carpet cleaners, etc. turn into white powder residue
1. Not enough combustion/ventilation air
1. Improper log placement
2. Drafts or other air currents affecting flame pattern
3. Air holes at burner inlet blocked
4. Burner flame holes blocked
www.desatech.com
19
1. Turn heater off when using furniture polish, wax, carpet cleaners, or similar products
1. Refer to Air for Combustion and Venti- lation requirements (pages 4 through 6)
1. Properly locate logs (see Installing Logs, page 13)
2. Eliminate source of drafts around heater
3. Clean out air holes at burner inlet. Peri­odically repeat as needed
4. Remove blockage or replace burner
Continued
VANGUARD FLAME-MAX
®
UNVENTED NATURAL GAS LOG HEATER
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
Operating heater where impurities in air exist may create odors. Cleaning
OBSERVED PROBLEM
Heater produces a clicking/ticking noise just after burner is lit or shut off
Heater produces unwanted odors
Heater shuts off in use (ODS operates)
Gas odor even when control knob is in OFF position
POSSIBLE CAUSE
1. Metal expanding while heating or con­tracting while cooling
1. Heater burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (see above)
2. Gas leak. See Warning statement at
top of page
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See Warning statement at
top of page
2. Control valve defective
IMPORTANT
statement
REMEDY
1. This is common with most heaters. If noise is excessive, contact qualif ied ser­vice person
1. Open window and ventilate room. Stop using odor causing products while heater is running
2. Locate and correct all leaks (see Check- ing Gas Connections, page 12)
1. Open window and/or door for ventila­tion
2. Contact local natural gas company
3. Clean ODS/pilot (see Cleaning and Maintenance, page 17)
1. Locate and correct all leaks (see Check- ing Gas Connections, page 12)
2. Replace control valve
Gas odor during combustion
1. Foreign matter between control valve and burner
2. Gas leak. See Warning statement at
top of page
www.desatech.com
20
1. Take apart gas tubing and remove for­eign matter
2. Locate and correct all leaks (see Check- ing Gas Connections, page 12)
105187
OWNER’S MANUAL
OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB
FOR MASONRY AND FACTORY-BUILT METAL FIREPLACE
If your log set cycles to pilot, but the room temperature drops to a lower than ideal comfort level before the log set comes back on, you may want to reposition the thermo­stat sensing bulb.
The thermostat sensing bulb is located near the gas valve assembly on the mounting bracket. This location allows the thermostat to keep the room temperature at an ideal comfort level for most fireplace applica­tions. For positioning the thermostat sens­ing bulb elsewhere, an adhesive-backed mounting clip is available.
Tools needed: 1/4" hex driver or socket
1. Remove logs. Locate the gas valve as­sembly and thermostat sensing bulb (see Figure 28).
2. With 1/4" hex driver or socket, loosen the thermostat screw. Carefully slide the thermostat sensing bulb out of the retaining clamp (see Figure 30).
Note:
Do not remove the screw. Make sure you tighten the screw after remov­ing the thermostat sensing bulb.
IMPORTANT:
thermostat sensing bulb or capillary.
Gas Valve Assembly
Do not force or bend the
3. The thermostat sensing bulb may be lo­cated to the lower right front side of fire­place. Determine location of sensing bulb, but do not mount sensing bulb un­til step 4. If you have a masonry fire­place, see Figure 31 for location.
If you have a factory-built metal fire­place, see Figure 32 for location.
If your fireplace has glass doors, posi­tion sensing bulb directly behind door gap on right bottom side (see Figure 33).
Figure 29 - Adhesive-backed Mounting Clip
Capillary
Retaining Clamp
Figure 30 - Removing Thermostat Sens­ing Bulb
Thermostat Sensing Bulb
Thermostat Screw
Thermostat Sensing Bulb
4. The mounting clip must be a minimum of 3" from bottom of fireplace to pre­vent crimping of capillary. Once you have decided on a location, clean the area thoroughly. Remove the paper backing from the adhesive on back of mounting clip. Press the clip into the new location so that the thermostat sensing bulb will be positioned verti­cally with the capillary at the bottom (see Figure 34). Slide the thermostat sensing bulb into the clip.
IMPORTANT:
Thermostat Sensing Bulb
Adhesive­backed Mounting Clip
Figure 32 - Locating Thermostat Sensing Bulb on Factory-built Metal Fireplace
Thermostat Sensing Bulb
Adhesive­backed Mounting Clip
Figure 33- Installing Thermostat Sensing Bulb behind Glass Doors
Do not crimp capillary .
Glass Doors
Mounting Bracket
Figure 28 - Location of Gas Valve Assem­bly and Thermostat Sensing Bulb
105187
Thermostat Sensing Bulb
Adhesive­backed Mounting Clip
Figure 31 - Locating Thermostat Sensing Bulb on Masonry Fireplace
21
Thermostat Sensing Bulb
Adhesive­backed
Capillary
Figure 34 - Positioning the Thermostat Sensing Bulb in the Vertical Position with the Capillary at the Bottom
Mounting Clip
Do Not Crimp Capillary
VANGUARD FLAME-MAX
®
UNVENTED NATURAL GAS LOG HEATER
ILLUSTRATED PARTS BREAKDOWN
FLAME-MAX® VINTAGE OAK LOG MODELS
VYS18NA, VYS24NA AND VYS30NA
1
20-2
20-1
20
18
10
19
11
6
12
3
17
ODS Pilot
20-1 20-2
5
21
4
13
2
19
16
14
15
21
18
7
8
21
9
22
105187
OWNER’S MANUAL
PARTS LIST
VYS18NA VYS24NA VYS30NA
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 17 of this manual.
KEY PART NUMBER FOR NO. VYS18NA VYS24NA VYS30NA DESCRIPTION QTY.
1 105185-01 105185-02 105185-03 One Piece Log 1 2 098276-01 098276-01 098276-01 Hex Head Plug, 1/8" NPT 1 3 099553-01 099553-01 099553-01 Pilot Shield 1 4 102775-02CK 102775-01CK 102775-01CK Painted Base Assembly 1 5 102844-01 102844-01 102844-01 Lower Bracket 1 6 102966-01 102966-01 102966-01 Upper Bracket 1 7 098867-11 098867-11 098867-11 Gas Regulator 1 8 102780-01 102780-01 102780-01 Outlet Burner Tube 1 9 102798-01 102798-01 102798-01 Inlet Tube 1 10 099056-20 099056-18 099056-18 Burner Orifice Injector 1 11 102843-01 102843-01 102843-01 Burner Clip 1 12 102963-01 102773-01 102773-01 Burner 1 13 102568-07 102568-07 102568-07 Control Valve 1 14 098508-01 098508-01 098508-01 Valve Retainer Nut 1 15 098354-01 098354-01 098354-01 Control Knob 1 16 102445-01 102445-01 102445-01 Piezo Ignitor 1 17 098249-01 098249-01 098249-01 Nut, M5 2 18 099387-08 099387-08 099387-08 Pilot Tube 1 19 098271-07 098271-07 098271-07 Ignitor Cable 1 20 103042-01 103042-01 103042-01 ODS Pilot 1 20-1 098594-01 098594-01 098594-01 Ignitor Electrode 1 20-2 098593-01 098593-01 098593-01 Thermocouple 1 21 M11084-38 M11084-38 M11084-38 Screw, Hex Head (#8-18 x .38) 11
105187
PARTS AVAILABLE — NOT SHOWN
100563-01 100563-01 100563-01 Warning Plate 1 101055-02 101055-02 101055-02 Lighting Instructions Plate 1 100565-01 100565-01 100565-01 Warning Plate Fastener 1 100639-01 100639-01 100639-01 Caution Decal 1 101449-04 101449-04 101449-04 Control Position Decal 1 101137-02 101137-02 101137-02 Hardware Kit 1 104310-08 104310-08 104310-08 Information Video 1 GA6060 GA6060 GA6060 Lava Rock 1
23
VANGUARD FLAME-MAX
®
UNVENTED NATURAL GAS LOG HEATER
ILLUSTRATED PARTS BREAKDOWN
FLAME-MAX® GOLDEN OAK AND BIRCH LOG MODELS
VYD18NA, VYBD18N, VYD24NA, VYBD24N, VYD30NA, VYBD30N, AND VYD36N
*
Note:
The Golden Oak Log (104254-01) for the VYD36N model differs slightly from drawing.
1A
1B
19 - ODS Pilot
18
3
9
7
20
2
17
20
20
8
19
11
10
6
20
4
18
16
15
17
12
5
13
14
24
105187
OWNER’S MANUAL
PARTS LIST
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 17 of this manual.
VYD18NA, VYBD18N VYD24NA, VYBD24N VYD30NA, VYBD30N VYD36N
KEY PART NUMBER FOR NO. VYD18NA VYBD18N VYD24NA VYBD24N VYD30NA VYBD30N VYD36N DESCRIPTION QTY.
1A 105268-01 105268-02 105268-03 104254-01 Log, Golden Oak 1 1B 103520-01 103336-01 103522-01 Log, Birch 1 2 098276-01 098276-01 098276-01 098276-01 098276-01 098276-01 098276-01 Hex Head Plug,
1/8" NPT 1 3 098249-01 098249-01 098249-01 098249-01 098249-01 098249-01 098249-01 Nut, M5 2 4 102775-04CK 102775-04CK 102775-01CK 102775-01CK 102775-03CK 102775-03CK 102775-03CK Painted Base
Assembly 1 5 102844-02 102844-02 102844-01 102844-01 102844-01 102844-01 102844-01 Lower Bracket 1 6 102966-02 102966-02 102966-01 102966-01 102966-01 102966-01 102966-01 Upper Bracket 1 7 098867-11 098867-11 098867-11 098867-11 098867-11 098867-11 098867-11 Gas Regulator 1 8 102798-01 102798-01 102798-01 102798-01 102798-01 102798-01 102798-01 Inlet Tube 1 9 102779-03 102779-03 102779-01 102779-01 102779-01 102779-01 102779-01 Outlet Burner Tube 1 10 099056-26 099056-26 099056-16 099056-16 099056-16 099056-16 099056-16 Burner Orifice
Injector 1 11 102843-01 102843-01 102843-01 102843-01 102843-01 102843-01 102843-01 Burner Clip 1 12 102980-01 102980-01 102772-01 102772-01 102772-01 102772-01 102772-01 Burner 1 13 102568-07 102568-07 102568-05 102568-05 102568-05 102568-05 102568-05 Control Valve 1 14 098508-01 098508-01 098508-01 098508-01 098508-01 098508-01 098508-01 Valve Retainer Nut 1 15 098354-01 098354-01 098354-01 098354-01 098354-01 098354-01 098354-01 Control Knob 1 16 102445-01 102445-01 102445-01 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor 1 17 099387-08 099387-08 099387-08 099387-08 099387-08 099387-08 099387-08 Pilot Tube 1 18 098271-07 098271-07 098271-07 098271-07 098271-07 098271-07 098271-07 Ignitor Cable 1 19 104285-01 104285-01 104285-01 104285-01 104285-01 104285-01 104285-01 ODS Pilot 1 20 M11084-38 M11084-38 M11084-38 M11084-38 M11084-38 M11084-38 M11084-38 Screw, Hex Head 11
(#8-18 x .38)
PARTS AVAILABLE — NOT SHOWN
100563-01 100563-01 100563-01 100563-01 100563-01 100563-01 100563-01 Warning Plate 1 101055-02 101055-02 101055-02 101055-02 101055-02 101055-02 101055-02 Lighting Instructions
Plate 1
100565-01 100565-01 100565-01 100565-01 100565-01 100565-01 100565-01 Warning Plate
Fastener 1
100639-01 100639-01 100639-01 100639-01 100639-01 100639-01 100639-01 Caution Decal 1 101449-04 101449-04 101449-04 101449-04 101449-04 101449-04 101449-04 Control Position
Decal 1
101137-02 101137-02 101137-02 101137-02 101137-02 101137-02 101137-02 Hardware Kit 1 104310-08 104310-08 104310-08 104310-08 104310-08 104310-08 104310-08 Information Video 1 GA6060 GA6060 GA6060 GA6060 GA6060 GA6060 GA6060 Lava Rock 1
105187
25
VANGUARD FLAME-MAX
®
UNVENTED NATURAL GAS LOG HEATER
ILLUSTRATED PARTS BREAKDOWN
THERMOSTATICALLY­CONTROLLED MODELS
VYD18NTA VYD24NTA VYD30NTA
10
18
16
17
9
20
1
5
19
3
11
7
4
19
6
13
8
21
12
19
14
15
17
26
19
2
19
105187
OWNER’S MANUAL
PARTS LIST
VYD18NTA VYD24NTA VYD30NTA
KEY PART NUMBER FOR NO. VYD18NTA VYD24NTA VYD30NTA DESCRIPTION QTY.
1 105268-01 105268-02 105268-03 Log Set, Yellow Flame, Oval 1 2 104033-03 3 102775-09CK 102775-05CK 102775-07CK Painted Base Assembly 1 4 102844-02 102844-01 102844-01 Lower Bracket 1 5 102966-02 102966-01 102966-01 Upper Bracket 1 6 098867-11 098867-11 098867-11 Gas Regulator 1 7 102981-01 102981-01 102981-01 Inlet Tube 1 8 102983-02 102983-01 102983-01 Outlet Burner Tube 1 9 099056-26 099056-16 099056-16 Burner Orifice Injector 1 10 102843-01 102843-01 102843-01 Burner Clip 1 11 102980-01 102772-01 102772-01 Burner 1 12 101329-21 101329-20 101329-20 Thermostat Gas Valve Assembly 1 13 102979-02 102979-01 102979-01 Thermostat Bracket 1 14 098544-01 098544-01 098544-01 Thermobulb Clip 1 15 102445-01 102445-01 102445-01 Piezo Ignitor 1 16 099387-09 099387-09 099387-09 Pilot Tube 1 17 098271-07 098271-07 098271-07 Ignitor Cable 1 18 104285-01 104285-01 104285-01 ODS Pilot 1 19 M11084-38 M11084-38 M11084-38 Hex Screw, #8-18 x .38 15 20 098249-01 098249-01 098249-01 Nut, M5 2 21 099211-01 099211-01 099211-01 Hex Screw, 10-16 x 2.50 2
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 17 of this manual.
_____
_____
Baffle, Rear 1
105187
PARTS AVAILABLE — NOT SHOWN
100563-01 100563-01 100563-01 Warning Plate 1 101054-01 101054-01 101054-01 Lighting Instructions Plate 1 100565-01 100565-01 100565-01 Warning Plate Fastener 1 100639-01 100639-01 100639-01 Caution Decal 1 101137-02 101137-02 101137-02 Hardware Kit 1 104310-08 104310-08 104310-08 Information Video 1 GA6060 GA6060 GA6060 Lava Rock 1 102030-01 102030-01 102030-01 Auxiliary Thermostat Mounting Clip 1
27
VANGUARD FLAME-MAX
®
UNVENTED NATURAL GAS LOG HEATER
SPECIFICATIONS
Vintage Oak Vintage Oak Golden Oak and Birch 18" Variable 24" and 30" 18" Variable Manually- Variable Manually- Manually­Controlled Controlled Controlled
Btu (Variable) 16,000/27,000 16,000/31,500 16,000/30,000 Type Gas Natural Gas Only Natural Gas Only Natural Gas Only Ignition Piezo Piezo Piezo Piezo Pressure Manifold 3.5" W.C. 3.5" W.C. 3.5" W.C. . Inlet Gas Pressure (in. of water)
Maximum 10.5" 10.5" 10.5" Minimum* 5" 5" 5"
Shipping Weight 36 lbs. 38 lbs. 26 lbs.
Golden Oak and Birch 24", 30", and 36" Golden Oak Golden Oak Variable 18" Thermostat- 24" and 30" Manually-Controlled Controlled Thermostat-Controlled
Btu (Variable) 20,000/39,000 16,000/30,000 20,000/39,000 Type Gas Natural Gas Only Natural Gas Only Natural Gas Only Ignition Piezo Piezo Piezo Piezo Pressure Manifold 3.5" W.C. 3.5" W.C. 3.5" W.C Inlet Gas Pressure (in. of water)
Maximum 10.5" 10.5" 10.5" Minimum* 5" 5" 5"
Shipping Weight 28 lbs. (24"), 30 lbs. (30") 26 lbs. 28 lbs. (24"), 30 lbs. (30")
32 lbs. (36")
* For input adjustment
28
105187
OWNER’S MANUAL
ACCESSORIES
Purchase these heater accessories from your local dealer. If they can not supply these accessories, call DESA International’s Parts Department at 1-800-972-7879 for referral information. You can also write to the ad­dress listed on the back page of this manual.
MANUAL SHUTOFF VALVE ­GA5010
For all models. Manual shutoff valve with 1/8" NPT tap. Fits 1/2" NPT pipe.
FIREPLACE HOOD
Black - GA6050 Brass - GA6052 Antique Brass - GA6053
For all models. Helps deflect heat away from mantel or wall above fireplace. Fits openings 28" to 48" wide.
DAMPER CLAMP - GA6080
(Not Shown)
Permanently opens chimney flue damper for vented operation. Can be used only with non-thermostat models.
LAVA ROCK - GA6060
(Not Shown)
For all models. Order when additional rock is desired. (3 lb. bag)
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
When Gas Quality Is Bad
• pilot will not stay lit
• burners will produce flames and soot
• heater will backfire when lit You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local natural gas supplier.
TECHNICAL SERVICE
You may have further questions about in­stallation, operation, or troubleshooting.
If so, contact DESA International’s Techni­cal Service Department at 1-800-DESA LOG (1-800-337-2564).
You can also visit DESA International’s technical services web site at www.desatech.com.
105187
29
WARRANTY INFORMATION
KEEP THIS WARRANTY
Model Serial No. Date Purchased
Always specify model and serial numbers when communicating with the factory. We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard
written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
VENT-FREE NATURAL GAS LOG HEATERS
DESA International warrants this product to be free from defects in materials and components for four (4) years from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA International who will provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRAN­TIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRAN­TIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO FOUR (4) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. For information about this warranty write:
2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004
www.desatech.com
105187 01
NOT A UPC
105187-01 Rev. B 02/99
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