Vanguard Managed Solutions 650 User Manual
Vanguard Managed Solutions
651/652 Models
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650 Series Installation Manual
©2002 Vanguard Managed Solutions, LLC
575 West Street
Mansfield, Massachusetts 02048
(508) 261-4000
All rights reserved
Printed in U.S.A.
Proprietary Material
Information and software in this document are proprietary to Vanguard Managed Solutions
(or its Suppliers) and without the express prior permission of an officer of Vanguard managed
solutions, may not be copied, reproduced, disclosed to others, published, or used, in whole or
in part, for any purpose other than that for which it is being made available. Use of software
described in this document is subject to the terms and conditions of the Software License
Agreement that appears in Appendix B, “Software License and Regulatory Information”.
This document is for information purposes only and is subject to change without notice.
Product Declarations and Regulatory Information
For Regulatory Declarations regarding the following:
•CE Marking
Notice
• BZT Marking
• FCC, CISPR, and EN Classifications
• Industry Canada and CDC Notifications,
see Appendix B, “Software License and Regulatory Information”.
Part No.: T0021, Rev F
Publication Code: CC
First Printing: May 1996
This guide is current for Release 5.2 of the Vanguard Applications Ware.
To comment on this manual, please send email to: LGEN031@vanguardms.com
or use the Customer Response Card located in this guide.
Internet Information
Additional company and product information can be found on our Internet Web page at:
http://www.vanguardms.com
Safety Warnings
The following is important safety information regarding the power supply, connecting ports,
location of the socket outlet, and PSTN direct connection:
Hazardous Voltage
Warning
There is sufficient voltage in this unit to cause bodily harm. You must disconnect the power
to this unit before servicing.
Warning
La tension électrique dans cet appareil est suffisante pour causer un préjudice physique.
Vous devez débrancher l'alimentation électrique de cet appareil avant toute intervention.
Warning
Die Spannung in diesem Gerät ist hoch genug, um Körperschaden zu verursachen. Vor
jeglicher Wartung ist das Gerät von der Stromversorgung zu trennen.
POTS Connection
Warning
This unit is intended for connection to a local telephone set only. Direct connection to a
telephone network jack may result in a damage to the unit or an electric shock.
Warning
Cet appareil est destiné à être branché uniquement à un téléphone local. Une connexion
directe à une prise de réseau téléphonique peut endommager l'appareil ou provoquer une
électrocution.
Warning
Dieses Gerät darf nur an einen Telefonapparat selbst angeschlossen werden.
Direktanschluß and das Telefonnetz kann zur Beschädigung des Gerätes oder zu
elektrischem Schlag führen.
Power Supply
Warning
For use with Ault model no. SC300 and SW301.
Warning
A utiliser avec les modèles Ault n_ SC300 et SW301.
Warning
Zu Verwendung mit Ault Modell-Nr. SC300 bzw. SW301.
Connecting Ports
Caution
Ports that are capable of connecting to other apparatus are defined as Safety Extra Low
Voltage (SELV). To ensure conformity with EN60950 - ensure that these ports are only
connected to ports of the same type on other apparatus.
Warning
Les ports qui sont susceptibles d’être connectés à des équipements sont désignés comme
TBTS. Pour garantir la conformité à la norme EN 60950, n’interconnecte ces ports
qu’avec des ports du même type sur des autres matériels.
Warning
Anschlusse, die mit anderen Geraten verbindet werden konnen, sind als SELV beschrieben.
Um Konformitat mit EN 60950 zu versichern, sichern Sie es, daß diese Anschlusse nur mit
den des selben Type auf anderen Geraten verbindet werden.
Socket Outlet Installation
Caution
The socket outlet shall be installed near the equipment and shall be accessible.
Warning
Pour mettre hors tension l’appareil debrancher la prise électrique. La prise électrique doit
être située a proximité de l’équipement et elle doit être d’accès facile.
Warning
Die Steckdose soll nahliegend der Einrichtung installiert werden und leicht erreichbar sein.
PSTN Direct Connection
Caution
Do not connect this unit directly to the PSTN. For proper isolation, use a Network Interface
device meeting the requirements of EN41003.
Warning
Cet appareil ne doit pas être branché directement au PSTN. Un dispositif d'interface réseau
répondant aux normes EN41003 doit être utilisé pour une isolation convenable.
Warnung
Dieses Gerät ist nicht direkt an das PSTN anzuschließen. Zur Gewährleistung sicherer
Isolierung ist eine der EN41003 entsprechende Netzwerkschnittstellen-Verbindung zu
verwenden.
Contents
About This Manual
Customer Information
Customer Response Card
Chapter 1. Getting Started
Vanguard 650 Series Features ...................................................................... 1-3
Sample Network Topology ........................................................................... 1-4
651/653 - Data Only ..................................................................................... 1-5
652/654 POTS With/Without Battery Backup ............................................. 1-6
652/654 With POTS Support ................................................................... 1-7
652/654 With POTs and Battery Backup ................................................. 1-8
Hardware ...................................................................................................... 1-10
Detailed 650 Series Front Panel ................................................................... 1-11
Detailed 650 Series Rear Panel .................................................................... 1-13
Software ........................................................................................................ 1-14
Chapter 2. Installing 650 Series Hardware
Checking Your Shipment Contents .............................................................. 2-2
Choosing a Site ............................................................................................. 2-3
Cabling the 650 Series .................................................................................. 2-4
Powering Up the Vanguard 650 Series ......................................................... 2-7
Removing the Top Cover and Front Panel ................................................... 2-8
Chapter 3. Installing and Coldloading 650 Series Software
650 Operating Software and Option Images ................................................ 3-2
Where to Get Operating Software ................................................................ 3-3
Installing Software ........................................................................................ 3-5
Coldloading 650 Series Operating Software ............................................ 3-6
Loading Software via TFTP Download ................................................... 3-8
Downloading Software Using the Software Loader ................................ 3-10
Downloading Configuration Memory (CMEM) ...................................... 3-14
Vanguide Terminal ................................................................................... 3-16
Linking Software Images Using Software Builder .................................. 3-18
Selecting a Predesigned Configuration ........................................................ 3-19
Selecting a Predesigned Configurations Using the CTP .......................... 3-20
Saving and Restoring Configurations Using Kermit ............................... 3-21
Saving and Restoring Configurations Using TFTP ................................. 3-23
i
Contents (continued)
Appendix A. Specifications
Product Specifications .................................................................................. A-2
ISDN Cable Description ............................................................................... A-3
Data 1 and Data 2 Cable Descriptions .......................................................... A-4
Appendix B. Software License and Regulatory Information
Product Declarations and Regulatory Information ....................................... B-4
Safety Warnings ............................................................................................ B-7
Return Procedures
Index
ii
About This Manual
Overview
Introduction This manual describes features, hardware, specifications, and applications for the
Vanguard 650 Series of products. This revision of the Manual is specific to the
manual 651/653 and 652/654 models of the product.
For information on operating system software and configuration, see the Vanguard
Documentation Kit.
Audience This manual is intended for operators of Vanguard 650 Series products.
Software Revision
Level
Chapter
Descriptions
The 650 Series runs Release 5.0 and greater of the Network Access Series operating
software. For software releases higher than 5.0, refer to the Software Release Notice
for the software release to determine if it is applicable to the 650 Series.
The following table describes the contents of this manual.
This section... Describes...
Chapter 1 the 650 Series of products, the shipment contents,
hardware installation and cabling, and shows the
power-up sequence for the 650 Series.
Chapter 2 accessing and navigating the control port of the 650
Series to verify or change parameters, to check
statistics, or to boot the node.
Chapter 3 updating your operating software, and saving or
restoring a supplied configuration file.
Appendix A the physical and environmental specifications and
power requirements for the 650 Series.
Appendix B software license and regulatory information.
iii
About This Manual (continued)
Special Notices The following notices emphasize certain information in the manual. Each serves a
special purpose and is displayed in the format shown:
Caution
Caution provides you with information that, if not followed, can result in damage to
software, hardware, or data.
Mise en Garde
Un avertissement constitue le message le plus sérieux, indiquant que vous pouvez
subir des blessures corporelles.
Vors icht
Eine Warnung ist der ernsthafteste Hinweis auf Körperverletzungsgefahr.
Warning
Warning is the most serious notice, indicating that you can be physically hurt.
Avertissement
Un avertissement constitue le message le plus sérieux, indiquant que vous pouvez
subir des blessures corporelles.
Warnung
Eine Warnung ist der ernsthafteste Hinweis auf Körperverletzungsgefahr.
iv
Related Documentation
Vanguide ONS 5.2
CD-ROM
The Vanguide ONS 5.2 CD-ROM contains all Vanguard and 650 Series
documentation. It also contains the Vanguard Operating Software images available at
the time of release, and some pre-established configuration memory files (CMEMs)
that are discussed later in this manual.
About This Manual (continued)
Other
Documentation
Trademarks The following are trademarks or registered trademarks of their respective companies
The following documentation is provided on the Vanguide CD-ROM. It can also be
ordered separately. To order an additional copy of the Vanguide CD-ROM, please
contact a Vanguard Representative
or organizations.
Product Company/Organization
Crosstalk Digital Communications Associates, Inc.
HyperTerminal Hilgraeve, Inc.
ProComm Datastorm Technologies, Inc.
v
Customer Information
Customer
Questions
Comments About
This Manual
Customers who have questions about Vanguard Managed Solutions products or
services should contact your VanguardMS representative or visit this website for
product, sales, support, documentation, or training information:
http://www.vanguardms.com
To help us improve our product documentation, please complete the comment card
included with this manual and return it by fax to (508) 339-9592. If you prefer,
provide your name, company, and telephone number, and someone in the
documentation group will contact you to discuss your comments.
Customer Information vii
Customer Response Card
Vanguard Managed Solutions would like your help in improving its product documentation. Please
complete and return this card by fax to (508) 339-6814; Attention: Product Documentation, to provide
your feedback.
To discuss comments with a member of the documentation group, provide telephone information at the
bottom of this page. Thank you for your help.
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Company Name _________________________________________________________________
Address _______________________________________________________________________
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Document Title: 650 Series Installation Manual
Part Number: T0021, Rev F
Please rate this document for usability:
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What did you like about the document? ______________________________________________
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Please identify any sections/concepts that are unclear or explained inadequately.
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Additional comments/suggestions. __________________________________________________
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Telephone ________________________ Ext. _________________ Best time to call __________
Chapter 1
Getting Started
Overview
Introduction The Vanguard 650 Series, shown in Figure 1-1, is a low-cost, ISDN terminal adapter
designed to address retail applications requiring D-packet support for Point Of Sale
(POS), lottery, and alarm system protocols.
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Figure 1-1. Vanguard 650 Series
In This Chapter Topic See Page
Vanguard 650 Series Features ...................................................................... 1-3
Sample Network Topology ........................................................................... 1-4
651/653 - Data Only ..................................................................................... 1-5
652/654 POTS With/Without Battery Backup ............................................. 1-6
652/654 With POTS Support ................................................................... 1-7
652/654 With POTs and Battery Backup ................................................. 1-8
Hardware ...................................................................................................... 1-10
Detailed 650 Series Front Panel ................................................................... 1-11
Detailed 650 Series Rear Panel .................................................................... 1-13
Software ........................................................................................................ 1-14
Getting Started 1-1
Configurations The Vanguard 650 Series currently comes in four hardware configurations:
• 651 - Data only without internal modem or battery. This model comes with
2 serial ports and one ISDN U interface port.
• 652 -Data and Plain Old Telephone System (POTS). This model comes with
(or without) battery backup, an internal modem, and is equipped with 2 serial
ports, 2 POTS ports, and one ISDN U interface port.
• 653 - Data only without internal modem or battery. This model comes with
2 serial ports and one ISDN S/T Interface port.
• 654 - Data and Plain Old Telephone System (POTS). This model comes with
(or without) battery backup, an internal modem, and is equipped with 2 serial
ports, 2 POTS ports, and one ISDN S/T interface port.
What Is the 650? Unlike a traditional ISDN Terminal Adaptor, the Vanguard 650 Series is known as an
ISDN PAD (Packet Assembler/Disassembler). Although it has the same functionality
as standard TA’s for POTS support, it handles data differently. The 650 product has
an internal X.25 switching PAD, and can route data traffic across the ISDN D packet
channel. As a result, multiple applications can be supported on a single ISDN basic
rate (2B+D) link while freeing up the two B channels for true voice, modem, or fax
calls.
Supported
Protocols
The Vanguard 650 Series of products provides full support for protocols such as
SDLC, Bisync, Burroughs Poll Select, 2260, ALC, and 3201. (See the Software
Advisory Notice for the currently shipping software release for a full list of supported
protocols and features.) This product also provides support for local termination
(Poll Spoofing), and switching.
1-2 Getting Started
Vanguard 650 Series Features
Vanguard 650 Series Features
Standard Features These products offer the following standard features:
• Small profile
• U or S/T ISDN Interfaces
• Full X.25 PAD and Switch support
• SNMP management and Telnet/X.28 control port support
CTP Data Port 2, a DB25 connector configured as a DCE interface, is used as the CTP for
configuration, reporting, and troubleshooting the 650 Series. To access the CTP you
must configure your terminal emulation software to VT100, 9600 bps, 8 bit, no
parity, 1 stop bit.
ISDN Service The Vanguard 650 Series provides an Integrated Service Digital Network Basic Rate
Interface (ISDN BRI) which, via a connector that supports both RJ11 (ISDN U) and
RJ45 (ISDN S/T), offers access to ISDN networks. A substantial set of protocols are
supported over ISDN.
Multiprotocol
Support
Software Download Chapter 3, Installing and Coldloading 650 Series Software, provides complete
RFC 877 RFC 877 encapsulation of IP datagrams over an X.25 network allows for
Support includes SDLC, Bisync, X.25, Async, IP/IPX, and PPP, as well as many
other serial protocols. Refer to the Software Release Notice which accompanied your
unit for a complete listing of protocols supported by the Vanguard 650 Series.
Vanguard 650 Series downloading and coldloading instructions.
interoperability of Front End Processors (FEPs) that support X.25 and IP traffic as
well as router vendors supporting RFC 877/1356.
Getting Started 1-3
Sample Network Topology
Sample Network Topology
Introduction Figure 1-2 shows a sample network topology for the Vanguard 650 Series. This
example, depicting a State Lottery network, shows the connection for the DMS-100
ISDN switch. The example assumes that the Lottery Terminal has a 202T four-wire
interface communicating at 1800 or 2400 bps. If the interface required is V.24, then
you would configure Port 3 and set the soft switch parameter in the Node Record to a
value of NONE.
Note
Note that the remote 650D does not initiate calls in this example.
Lottery Host
Site (2)
Timep lex
TDM
X.42
Protocol
Analog/Conversion
Multiple
Modems
Lottery Terminal
(Non-ISDN Lines)
FEP
X.42
Protocol
Tim eple x T DM
56Kbps X.25 Circuits
Maximum 2 per 6250
180 Logical Channels
Distribution Node
Facility
Managed
Units
Modem
Modem
Network Management
Access Point for
HP OpenView
Network
Management
Station (2)
per Circuit
Hub
DPN X.25
Switches with
Switch Module and
Resource Modules Minimum of 2 per LATA
Lottery Terminal
(Non-ISDN Lines)
ISDN/X.25 Network One per LATA
SESS Packet Handler
DPN Access
Concentrator
Intermodel
Trunks
X.75 Circuits ISDN to X.25 Handoff
DMS Packet Handler
SESS ISDN Switch
DMS-100 ISDN
Switch
Vanguard 652D's
Terminal
Multiple
28= ISDN BRI
Lines
Vanguard 652D's
Terminal
Lottery
Lottery
Figure 1-2. Sample 650 Network Topology
1-4 Getting Started
651/653 - Data Only
651/653 - Data Only
Introduction The 651 and 653 are 68302 microprocessor based devices cable of transmitting data
only. Both are shipped with 1MB of DRAM and 1.25MB of Flash memory, and
have:
• an ISDN (RJ-45) connection; the 652 is a U interface and the 654 is S/T
• two serial data ports; one async/sync V.24 interface with a DB25 connector,
one async/sync V.24 with an RJ45 connector.
External Designation Connector Type Internal CTP
Designation
DATA 1 RJ45 Port 2
DATA 2 DB25 Port 3
Note
This RJ45 serial data port is also used to connect to the integral 202/212
(V.23/21) modem. Power is supplied via an external DC power supply.
Getting Started 1-5
652/654 POTS With/Without Battery Backup
652/654 POTS With/Without Battery Backup
Introduction The 652 and 654 are 68302 microprocessor-based devices capable of transmitting
data and voice. Both are shipped with 1MB of DRAM and 1.25MB of Flash
memory, and have:
• an ISDN (RJ-45) connection; the 651 is a U interface and the 653 is S/T.
• two serial data ports; one async/sync V.24 interface with a DB25 connector,
one async V.24 with an RJ45 connector.
• two POTS ports
Note
This RJ45 serial data port is also used to connect to the integral 202/212
(V.23/21) modem. Power is supplied via an external DC power supply.
External Designation Connector Type Internal CTP
Designation
DATA 1 RJ45 Port 2
DATA 2 DB25 Port 3
1-6 Getting Started
652/654 POTS With/Without Battery Backup
652/654 With POTS Support
Introduction The 652 and 654 offer the added feature of North American POTS (Plain Old
Telephone System) support via 2 POTS port (RJ11) connections. This means your
Vanguard 650 Series can handle both voice and data requirements from a single unit.
Types of
Equipment
Supported
POTS Support
Guidelines
You can connect the following equipment to 652/654 POTS ports:
• Standard DTMF
• Answering machine
• Modem
• Group 3 Facsimile machine
• The 652/654 supports only good quality telephone equipment. Contact your
local Vanguard sales representative for details on supported equipment.
• 652/654 POTS ports are intended for use with telephone equipment only. 652
POTS ports are not intended to drive existing house wiring for telephone
service. They are intended for use with standard desktop telephone
equipment, and should not be connected to publicly regulated analog lines.
• Each 652/654 POTS port supports a Ringer Equivalence (REN) of two. This
means the total REN of telephone equipment connected to each port cannot
exceed two. Standard telephone lines have a REN close to one. Modems,
facsimile machines, and main powered telephones may have a REN of 0.2.
Therefore, you can connect from two to four devices to each POTS port,
depending on the type of telephone equipment you are operating.
• Each POTS port is connected to the other. The main line, marked as such on
the backplane, is connected between pins 3 and 4, while the second line is
connected between pins 2 and 5. This arrangement enables the connection of a
two-line telephone or an extension of both ports with a single four-wire cable.
Note
Some modems and telephones may use pins 2 and 5 for purposes other than
connecting to a second line. Make sure the telephone equipment connected to the
POTS port is a two-lead cable.
Getting Started 1-7
652/654 POTS With/Without Battery Backup
652/654 With POTs and Battery Backup
Rechargeable
Battery Pack
Operation On
Battery Backup
Recharging Battery
Pack
Replacing
Batteries
The 652 and 654 devices are also available with a 12 volt rechargeable battery
backup pack. This pack consists of ten 1.2 volt NiCd battery cells in a metal carrier.
This enables these units to support POTS and ISDN operation during power failures,
for approximately 2.5 hours of normal telephone use. If both POTS ports are in
continuous use during battery operation, the useful time drops to approximately 1.5
hours. Battery operating time (capacity) is also dependent on the temperature;
battery capacity decreases as temperature increases.
To reduce power consumption, during battery operation, the data and modem ports
will not operate. When the battery is in operation, the power LED flashes.
The electric power plug, which connects to the external wall-mounted power supply,
acts as a battery switch. When the power supply transformer is plugged in, the
battery is connected to the circuit, and vice versa.
A completely discharged battery pack takes about 14 to 16 hours to fully recharge.
The charging circuit activates every time the unit powers up. After 16 hours of
operation, the charging circuit reduces the current to the batteries to a trickle charge
level to prevent overcharging.
The batteries are shrink wrapped around a metal carrier, installed inside the unit on
the Printed Circuit Board (PCB). A pair of wires connects the battery pack to a
connector on the PCB. The connector is keyed to prevent inserting the connector the
wrong way and reversing the order of the battery pack.
To replace the battery, perform the following steps:
Step Action
1 Remove the unit’s cover.
2 Remove the battery connection from the PCB.
3 Remove the screws on the bottom of unit that hold the battery pack in
place.
4 Remove the battery pack.
5 Install a new battery pack by performing these steps in the reverse
order.
Battery Disposal Please contact the Rechargeable Battery Recycling Corporation (RBRC), at one of
the following telephone numbers, for specific information on the safe disposal and/or
recycling of rechargeable batteries.
• Individual Household Batteries:1-800-822-8837
• Retailers Disposal:1-770-984-0708
1-8 Getting Started
652/654 POTS With/Without Battery Backup
Storing the 652
With Battery
Backup
Note to Users of
Other Network
Access Products
When storing the 652 or 654, disconnect the power cord from the unit and the
electrical outlet. The power cord acts as a battery switch. As long as the power cord
is connected to the unit, the battery is connected to this circuit. Remove the plug
from the unit to disconnect the battery from the circuit.
There are a number of significant differences between the operation and
functionality of 650 Series products and other Network Access products in the 65xx
and Vanguard lines. These differences include the following:
• Operating software is divided into two distinct segments: base software and
option images. This is discussed in detail in Chapter 3, Installing and Coldloading 650 Series Software.
• TFTP functionality is partially enabled by Software Access Key (SAK). The
SAK’d portion is the ability to perform a base software download via remote
TFTP server.
• Flash-to-flash transfer is not operational on a 650 Series products.
• The system clock resets to a default value after a power failure.
Getting Started 1-9
Hardware
Hardware
Introduction This section describes Vanguard 650 Series hardware components.
651/653 Hardware
Components
652/654 Hardware
Components
Vanguard 651 and 653 units include the following hardware components:
• A motherboard with 68302 processor
• An external power supply
• One ISDN U (651) or S/T (653) port with cable
• One CTP/Data Port
Vanguard 652 and 654 units include the following hardware components:
• A motherboard with 68302 processor
• An external power supply
• One ISDN U (652) or S/T (654) port with cable
• Two POTS Ports
• One CTP/Data Port
1-10 Getting Started
Detailed 650 Series Front Panel
Detailed 650 Series Front Panel
Introduction The 650 front panel provides indicators that let you monitor your equipment.
Front Panel Figure 1-3, and Figure 1-4 show the front panel of the 650.
Status
On: Software running.
Off: Software not running.
Flashing: Software running and
ISDN-D
On: On if successful commu-
Off: Off if the ISDN is inactive
(Hardware Fault)
download in progress.
nication is established.
or is disconnected.
STATUS TEST
ISDN-D POTS1
Tes t
Indicates status of test results.
• On: Test failed.
• Off: Normal condition.
• Flashing: Test in progress.
PWR
650
POTS2
POTS1
Indicates POTS1 or POTS2 usage over B
channel.
• Off: No activity.
• Flashing: POTS 1 off hook.
• On: POTS 1 call connected or
B channel data call
connected on Port 2.
PWR (Power)
On: Power is on and all DC Voltages
are within specifications.
Flashing: The unit is operating on Battery
POTS2
Indicates POTS2 usage
power.
• Off: no activity.
• Flashing: POTS 2off hook.
• On: POTS 2call connected or
B channel data call connected.
Figure 1-3. 650 Front Panel LED’s
Getting Started 1-11
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