Vanguard Managed Solutions 650 User Manual

Vanguard Managed Solutions
651/652 Models
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650 Series Installation Manual
©2002 Vanguard Managed Solutions, LLC 575 West Street Mansfield, Massachusetts 02048 (508) 261-4000 All rights reserved Printed in U.S.A.
Proprietary Material
Information and software in this document are proprietary to Vanguard Managed Solutions (or its Suppliers) and without the express prior permission of an officer of Vanguard managed solutions, may not be copied, reproduced, disclosed to others, published, or used, in whole or in part, for any purpose other than that for which it is being made available. Use of software described in this document is subject to the terms and conditions of the Software License Agreement that appears in Appendix B, “Software License and Regulatory Information”.
This document is for information purposes only and is subject to change without notice.
Product Declarations and Regulatory Information
For Regulatory Declarations regarding the following:
•CE Marking
Notice
• BZT Marking
• FCC, CISPR, and EN Classifications
• Industry Canada and CDC Notifications,
see Appendix B, “Software License and Regulatory Information”.
Part No.: T0021, Rev F Publication Code: CC First Printing: May 1996
This guide is current for Release 5.2 of the Vanguard Applications Ware. To comment on this manual, please send email to: LGEN031@vanguardms.com or use the Customer Response Card located in this guide.
Internet Information
Additional company and product information can be found on our Internet Web page at:
http://www.vanguardms.com
Safety Warnings
The following is important safety information regarding the power supply, connecting ports, location of the socket outlet, and PSTN direct connection:
Hazardous Voltage
Warning
There is sufficient voltage in this unit to cause bodily harm. You must disconnect the power to this unit before servicing.
Warning
La tension électrique dans cet appareil est suffisante pour causer un préjudice physique. Vous devez débrancher l'alimentation électrique de cet appareil avant toute intervention.
Warning
Die Spannung in diesem Gerät ist hoch genug, um Körperschaden zu verursachen. Vor jeglicher Wartung ist das Gerät von der Stromversorgung zu trennen.
POTS Connection
Warning
This unit is intended for connection to a local telephone set only. Direct connection to a telephone network jack may result in a damage to the unit or an electric shock.
Warning
Cet appareil est destiné à être branché uniquement à un téléphone local. Une connexion directe à une prise de réseau téléphonique peut endommager l'appareil ou provoquer une électrocution.
Warning
Dieses Gerät darf nur an einen Telefonapparat selbst angeschlossen werden. Direktanschluß and das Telefonnetz kann zur Beschädigung des Gerätes oder zu elektrischem Schlag führen.
Power Supply
Warning
For use with Ault model no. SC300 and SW301.
Warning
A utiliser avec les modèles Ault n_ SC300 et SW301.
Warning
Zu Verwendung mit Ault Modell-Nr. SC300 bzw. SW301.
Connecting Ports
Caution
Ports that are capable of connecting to other apparatus are defined as Safety Extra Low Voltage (SELV). To ensure conformity with EN60950 - ensure that these ports are only connected to ports of the same type on other apparatus.
Warning
Les ports qui sont susceptibles d’être connectés à des équipements sont désignés comme TBTS. Pour garantir la conformité à la norme EN 60950, n’interconnecte ces ports qu’avec des ports du même type sur des autres matériels.
Warning
Anschlusse, die mit anderen Geraten verbindet werden konnen, sind als SELV beschrieben. Um Konformitat mit EN 60950 zu versichern, sichern Sie es, daß diese Anschlusse nur mit den des selben Type auf anderen Geraten verbindet werden.
Socket Outlet Installation
Caution
The socket outlet shall be installed near the equipment and shall be accessible.
Warning
Pour mettre hors tension l’appareil debrancher la prise électrique. La prise électrique doit être située a proximité de l’équipement et elle doit être d’accès facile.
Warning
Die Steckdose soll nahliegend der Einrichtung installiert werden und leicht erreichbar sein.
PSTN Direct Connection
Caution
Do not connect this unit directly to the PSTN. For proper isolation, use a Network Interface device meeting the requirements of EN41003.
Warning
Cet appareil ne doit pas être branché directement au PSTN. Un dispositif d'interface réseau répondant aux normes EN41003 doit être utilisé pour une isolation convenable.
Warnung
Dieses Gerät ist nicht direkt an das PSTN anzuschließen. Zur Gewährleistung sicherer Isolierung ist eine der EN41003 entsprechende Netzwerkschnittstellen-Verbindung zu verwenden.

Contents

About This Manual
Customer Information
Customer Response Card
Chapter 1. Getting Started
Vanguard 650 Series Features ...................................................................... 1-3
Sample Network Topology ........................................................................... 1-4
651/653 - Data Only ..................................................................................... 1-5
652/654 POTS With/Without Battery Backup ............................................. 1-6
652/654 With POTS Support ................................................................... 1-7
652/654 With POTs and Battery Backup ................................................. 1-8
Hardware ...................................................................................................... 1-10
Detailed 650 Series Front Panel ................................................................... 1-11
Detailed 650 Series Rear Panel .................................................................... 1-13
Software ........................................................................................................ 1-14
Chapter 2. Installing 650 Series Hardware
Checking Your Shipment Contents .............................................................. 2-2
Choosing a Site ............................................................................................. 2-3
Cabling the 650 Series .................................................................................. 2-4
Powering Up the Vanguard 650 Series ......................................................... 2-7
Removing the Top Cover and Front Panel ................................................... 2-8
Chapter 3. Installing and Coldloading 650 Series Software
650 Operating Software and Option Images ................................................ 3-2
Where to Get Operating Software ................................................................ 3-3
Installing Software ........................................................................................ 3-5
Coldloading 650 Series Operating Software ............................................ 3-6
Loading Software via TFTP Download ................................................... 3-8
Downloading Software Using the Software Loader ................................ 3-10
Downloading Configuration Memory (CMEM) ...................................... 3-14
Vanguide Terminal ................................................................................... 3-16
Linking Software Images Using Software Builder .................................. 3-18
Selecting a Predesigned Configuration ........................................................ 3-19
Selecting a Predesigned Configurations Using the CTP .......................... 3-20
Saving and Restoring Configurations Using Kermit ............................... 3-21
Saving and Restoring Configurations Using TFTP ................................. 3-23
i
Contents (continued)
Appendix A. Specifications
Product Specifications .................................................................................. A-2
ISDN Cable Description ............................................................................... A-3
Data 1 and Data 2 Cable Descriptions .......................................................... A-4
Appendix B. Software License and Regulatory Information
Product Declarations and Regulatory Information ....................................... B-4
Safety Warnings ............................................................................................ B-7
Return Procedures
Index
ii

About This Manual

Overview
Introduction This manual describes features, hardware, specifications, and applications for the
Vanguard 650 Series of products. This revision of the Manual is specific to the manual 651/653 and 652/654 models of the product.
For information on operating system software and configuration, see the Vanguard Documentation Kit.
Audience This manual is intended for operators of Vanguard 650 Series products.
Software Revision Level
Chapter Descriptions
The 650 Series runs Release 5.0 and greater of the Network Access Series operating software. For software releases higher than 5.0, refer to the Software Release Notice for the software release to determine if it is applicable to the 650 Series.
The following table describes the contents of this manual.
This section... Describes...
Chapter 1 the 650 Series of products, the shipment contents,
hardware installation and cabling, and shows the power-up sequence for the 650 Series.
Chapter 2 accessing and navigating the control port of the 650
Series to verify or change parameters, to check statistics, or to boot the node.
Chapter 3 updating your operating software, and saving or
restoring a supplied configuration file.
Appendix A the physical and environmental specifications and
power requirements for the 650 Series.
Appendix B software license and regulatory information.
iii
About This Manual (continued)
Special Notices The following notices emphasize certain information in the manual. Each serves a
special purpose and is displayed in the format shown:
Caution
Caution provides you with information that, if not followed, can result in damage to software, hardware, or data.
Mise en Garde
Un avertissement constitue le message le plus sérieux, indiquant que vous pouvez subir des blessures corporelles.
Vors icht
Eine Warnung ist der ernsthafteste Hinweis auf Körperverletzungsgefahr.
Warning
Warning is the most serious notice, indicating that you can be physically hurt.
Avertissement
Un avertissement constitue le message le plus sérieux, indiquant que vous pouvez subir des blessures corporelles.
Warnung
Eine Warnung ist der ernsthafteste Hinweis auf Körperverletzungsgefahr.
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Related Documentation
Vanguide ONS 5.2 CD-ROM
The Vanguide ONS 5.2 CD-ROM contains all Vanguard and 650 Series documentation. It also contains the Vanguard Operating Software images available at the time of release, and some pre-established configuration memory files (CMEMs) that are discussed later in this manual.
About This Manual (continued)
Other Documentation
Trademarks The following are trademarks or registered trademarks of their respective companies
The following documentation is provided on the Vanguide CD-ROM. It can also be ordered separately. To order an additional copy of the Vanguide CD-ROM, please contact a Vanguard Representative
or organizations.
Product Company/Organization
Crosstalk Digital Communications Associates, Inc.
HyperTerminal Hilgraeve, Inc.
ProComm Datastorm Technologies, Inc.
v

Customer Information

Customer Questions
Comments About This Manual
Customers who have questions about Vanguard Managed Solutions products or services should contact your VanguardMS representative or visit this website for product, sales, support, documentation, or training information:
http://www.vanguardms.com
To help us improve our product documentation, please complete the comment card included with this manual and return it by fax to (508) 339-9592. If you prefer, provide your name, company, and telephone number, and someone in the documentation group will contact you to discuss your comments.
Customer Information vii

Customer Response Card

Vanguard Managed Solutions would like your help in improving its product documentation. Please complete and return this card by fax to (508) 339-6814; Attention: Product Documentation, to provide your feedback.
To discuss comments with a member of the documentation group, provide telephone information at the bottom of this page. Thank you for your help.
Name _________________________________________________________________________
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Address _______________________________________________________________________
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Document Title: 650 Series Installation Manual
Part Number: T0021, Rev F
Please rate this document for usability:
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What did you like about the document? ______________________________________________
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Telephone ________________________ Ext. _________________ Best time to call __________
Chapter 1
Getting Started
Overview
Introduction The Vanguard 650 Series, shown in Figure 1-1, is a low-cost, ISDN terminal adapter
designed to address retail applications requiring D-packet support for Point Of Sale (POS), lottery, and alarm system protocols.
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Figure 1-1. Vanguard 650 Series
In This Chapter Topic See Page
Vanguard 650 Series Features ...................................................................... 1-3
Sample Network Topology ........................................................................... 1-4
651/653 - Data Only ..................................................................................... 1-5
652/654 POTS With/Without Battery Backup ............................................. 1-6
652/654 With POTS Support ................................................................... 1-7
652/654 With POTs and Battery Backup ................................................. 1-8
Hardware ...................................................................................................... 1-10
Detailed 650 Series Front Panel ................................................................... 1-11
Detailed 650 Series Rear Panel .................................................................... 1-13
Software ........................................................................................................ 1-14
Getting Started 1-1
Configurations The Vanguard 650 Series currently comes in four hardware configurations:
• 651 - Data only without internal modem or battery. This model comes with 2 serial ports and one ISDN U interface port.
• 652 -Data and Plain Old Telephone System (POTS). This model comes with (or without) battery backup, an internal modem, and is equipped with 2 serial ports, 2 POTS ports, and one ISDN U interface port.
• 653 - Data only without internal modem or battery. This model comes with 2 serial ports and one ISDN S/T Interface port.
• 654 - Data and Plain Old Telephone System (POTS). This model comes with (or without) battery backup, an internal modem, and is equipped with 2 serial ports, 2 POTS ports, and one ISDN S/T interface port.
What Is the 650? Unlike a traditional ISDN Terminal Adaptor, the Vanguard 650 Series is known as an
ISDN PAD (Packet Assembler/Disassembler). Although it has the same functionality as standard TA’s for POTS support, it handles data differently. The 650 product has an internal X.25 switching PAD, and can route data traffic across the ISDN D packet channel. As a result, multiple applications can be supported on a single ISDN basic rate (2B+D) link while freeing up the two B channels for true voice, modem, or fax calls.
Supported Protocols
The Vanguard 650 Series of products provides full support for protocols such as SDLC, Bisync, Burroughs Poll Select, 2260, ALC, and 3201. (See the Software Advisory Notice for the currently shipping software release for a full list of supported protocols and features.) This product also provides support for local termination (Poll Spoofing), and switching.
1-2 Getting Started

Vanguard 650 Series Features

Vanguard 650 Series Features
Standard Features These products offer the following standard features:
• Small profile
• U or S/T ISDN Interfaces
• Full X.25 PAD and Switch support
• SNMP management and Telnet/X.28 control port support
CTP Data Port 2, a DB25 connector configured as a DCE interface, is used as the CTP for
configuration, reporting, and troubleshooting the 650 Series. To access the CTP you must configure your terminal emulation software to VT100, 9600 bps, 8 bit, no parity, 1 stop bit.
ISDN Service The Vanguard 650 Series provides an Integrated Service Digital Network Basic Rate
Interface (ISDN BRI) which, via a connector that supports both RJ11 (ISDN U) and RJ45 (ISDN S/T), offers access to ISDN networks. A substantial set of protocols are supported over ISDN.
Multiprotocol Support
Software Download Chapter 3, Installing and Coldloading 650 Series Software, provides complete
RFC 877 RFC 877 encapsulation of IP datagrams over an X.25 network allows for
Support includes SDLC, Bisync, X.25, Async, IP/IPX, and PPP, as well as many other serial protocols. Refer to the Software Release Notice which accompanied your unit for a complete listing of protocols supported by the Vanguard 650 Series.
Vanguard 650 Series downloading and coldloading instructions.
interoperability of Front End Processors (FEPs) that support X.25 and IP traffic as well as router vendors supporting RFC 877/1356.
Getting Started 1-3

Sample Network Topology

Sample Network Topology
Introduction Figure 1-2 shows a sample network topology for the Vanguard 650 Series. This
example, depicting a State Lottery network, shows the connection for the DMS-100 ISDN switch. The example assumes that the Lottery Terminal has a 202T four-wire interface communicating at 1800 or 2400 bps. If the interface required is V.24, then you would configure Port 3 and set the soft switch parameter in the Node Record to a value of NONE.
Note
Note that the remote 650D does not initiate calls in this example.
Lottery Host
Site (2)
Timep lex
TDM
X.42
Protocol
Analog/Conversion Multiple Modems
Lottery Terminal
(Non-ISDN Lines)
FEP
X.42
Protocol
Tim eple x T DM
56Kbps X.25 Circuits
Maximum 2 per 6250
180 Logical Channels
Distribution Node
Facility
Managed
Units
Modem
Modem
Network Management
Access Point for
HP OpenView
Network Management Station (2)
per Circuit
Hub
DPN X.25 Switches with Switch Module and Resource Modules Minimum of 2 per LATA
Lottery Terminal
(Non-ISDN Lines)
ISDN/X.25 Network One per LATA
SESS Packet Handler
DPN Access
Concentrator
Intermodel
Trunks
X.75 Circuits ISDN to X.25 Handoff
DMS Packet Handler
SESS ISDN Switch
DMS-100 ISDN
Switch
Vanguard 652D's
Terminal
Multiple 28= ISDN BRI Lines
Vanguard 652D's
Terminal
Lottery
Lottery
Figure 1-2. Sample 650 Network Topology
1-4 Getting Started

651/653 - Data Only

651/653 - Data Only
Introduction The 651 and 653 are 68302 microprocessor based devices cable of transmitting data
only. Both are shipped with 1MB of DRAM and 1.25MB of Flash memory, and have:
• an ISDN (RJ-45) connection; the 652 is a U interface and the 654 is S/T
• two serial data ports; one async/sync V.24 interface with a DB25 connector, one async/sync V.24 with an RJ45 connector.
External Designation Connector Type Internal CTP
Designation
DATA 1 RJ45 Port 2
DATA 2 DB25 Port 3
Note
This RJ45 serial data port is also used to connect to the integral 202/212 (V.23/21) modem. Power is supplied via an external DC power supply.
Getting Started 1-5

652/654 POTS With/Without Battery Backup

652/654 POTS With/Without Battery Backup
Introduction The 652 and 654 are 68302 microprocessor-based devices capable of transmitting
data and voice. Both are shipped with 1MB of DRAM and 1.25MB of Flash memory, and have:
• an ISDN (RJ-45) connection; the 651 is a U interface and the 653 is S/T.
• two serial data ports; one async/sync V.24 interface with a DB25 connector, one async V.24 with an RJ45 connector.
• two POTS ports
Note
This RJ45 serial data port is also used to connect to the integral 202/212 (V.23/21) modem. Power is supplied via an external DC power supply.
External Designation Connector Type Internal CTP
Designation
DATA 1 RJ45 Port 2
DATA 2 DB25 Port 3
1-6 Getting Started
652/654 POTS With/Without Battery Backup

652/654 With POTS Support

Introduction The 652 and 654 offer the added feature of North American POTS (Plain Old
Telephone System) support via 2 POTS port (RJ11) connections. This means your Vanguard 650 Series can handle both voice and data requirements from a single unit.
Types of Equipment Supported
POTS Support Guidelines
You can connect the following equipment to 652/654 POTS ports:
• Standard DTMF
• Answering machine
• Modem
• Group 3 Facsimile machine
• The 652/654 supports only good quality telephone equipment. Contact your local Vanguard sales representative for details on supported equipment.
• 652/654 POTS ports are intended for use with telephone equipment only. 652 POTS ports are not intended to drive existing house wiring for telephone service. They are intended for use with standard desktop telephone equipment, and should not be connected to publicly regulated analog lines.
• Each 652/654 POTS port supports a Ringer Equivalence (REN) of two. This means the total REN of telephone equipment connected to each port cannot exceed two. Standard telephone lines have a REN close to one. Modems, facsimile machines, and main powered telephones may have a REN of 0.2. Therefore, you can connect from two to four devices to each POTS port, depending on the type of telephone equipment you are operating.
• Each POTS port is connected to the other. The main line, marked as such on the backplane, is connected between pins 3 and 4, while the second line is connected between pins 2 and 5. This arrangement enables the connection of a two-line telephone or an extension of both ports with a single four-wire cable.
Note
Some modems and telephones may use pins 2 and 5 for purposes other than connecting to a second line. Make sure the telephone equipment connected to the POTS port is a two-lead cable.
Getting Started 1-7
652/654 POTS With/Without Battery Backup

652/654 With POTs and Battery Backup

Rechargeable Battery Pack
Operation On Battery Backup
Recharging Battery Pack
Replacing Batteries
The 652 and 654 devices are also available with a 12 volt rechargeable battery backup pack. This pack consists of ten 1.2 volt NiCd battery cells in a metal carrier. This enables these units to support POTS and ISDN operation during power failures, for approximately 2.5 hours of normal telephone use. If both POTS ports are in continuous use during battery operation, the useful time drops to approximately 1.5 hours. Battery operating time (capacity) is also dependent on the temperature; battery capacity decreases as temperature increases.
To reduce power consumption, during battery operation, the data and modem ports will not operate. When the battery is in operation, the power LED flashes.
The electric power plug, which connects to the external wall-mounted power supply, acts as a battery switch. When the power supply transformer is plugged in, the battery is connected to the circuit, and vice versa.
A completely discharged battery pack takes about 14 to 16 hours to fully recharge. The charging circuit activates every time the unit powers up. After 16 hours of operation, the charging circuit reduces the current to the batteries to a trickle charge level to prevent overcharging.
The batteries are shrink wrapped around a metal carrier, installed inside the unit on the Printed Circuit Board (PCB). A pair of wires connects the battery pack to a connector on the PCB. The connector is keyed to prevent inserting the connector the wrong way and reversing the order of the battery pack.
To replace the battery, perform the following steps:
Step Action
1 Remove the unit’s cover.
2 Remove the battery connection from the PCB.
3 Remove the screws on the bottom of unit that hold the battery pack in
place.
4 Remove the battery pack.
5 Install a new battery pack by performing these steps in the reverse
order.
Battery Disposal Please contact the Rechargeable Battery Recycling Corporation (RBRC), at one of
the following telephone numbers, for specific information on the safe disposal and/or recycling of rechargeable batteries.
• Individual Household Batteries:1-800-822-8837
• Retailers Disposal:1-770-984-0708
1-8 Getting Started
652/654 POTS With/Without Battery Backup
Storing the 652 With Battery Backup
Note to Users of Other Network Access Products
When storing the 652 or 654, disconnect the power cord from the unit and the electrical outlet. The power cord acts as a battery switch. As long as the power cord is connected to the unit, the battery is connected to this circuit. Remove the plug from the unit to disconnect the battery from the circuit.
There are a number of significant differences between the operation and functionality of 650 Series products and other Network Access products in the 65xx and Vanguard lines. These differences include the following:
• Operating software is divided into two distinct segments: base software and option images. This is discussed in detail in Chapter 3, Installing and Cold­loading 650 Series Software.
• TFTP functionality is partially enabled by Software Access Key (SAK). The SAK’d portion is the ability to perform a base software download via remote TFTP server.
• Flash-to-flash transfer is not operational on a 650 Series products.
• The system clock resets to a default value after a power failure.
Getting Started 1-9

Hardware

Hardware
Introduction This section describes Vanguard 650 Series hardware components.
651/653 Hardware Components
652/654 Hardware Components
Vanguard 651 and 653 units include the following hardware components:
• A motherboard with 68302 processor
• An external power supply
• One ISDN U (651) or S/T (653) port with cable
• One CTP/Data Port
Vanguard 652 and 654 units include the following hardware components:
• A motherboard with 68302 processor
• An external power supply
• One ISDN U (652) or S/T (654) port with cable
• Two POTS Ports
• One CTP/Data Port
1-10 Getting Started

Detailed 650 Series Front Panel

Detailed 650 Series Front Panel
Introduction The 650 front panel provides indicators that let you monitor your equipment.
Front Panel Figure 1-3, and Figure 1-4 show the front panel of the 650.
Status
On: Software running.
Off: Software not running.
Flashing: Software running and
ISDN-D
On: On if successful commu-
Off: Off if the ISDN is inactive
(Hardware Fault)
download in progress.
nication is established.
or is disconnected.
STATUS TEST
ISDN-D POTS1
Tes t
Indicates status of test results.
• On: Test failed.
• Off: Normal condition.
• Flashing: Test in progress.
PWR
650
POTS2
POTS1
Indicates POTS1 or POTS2 usage over B channel.
• Off: No activity.
• Flashing: POTS 1 off hook.
• On: POTS 1 call connected or B channel data call connected on Port 2.
PWR (Power)
On: Power is on and all DC Voltages
are within specifications.
Flashing: The unit is operating on Battery
POTS2
Indicates POTS2 usage
power.
• Off: no activity.
• Flashing: POTS 2off hook.
• On: POTS 2call connected or B channel data call connected.
Figure 1-3. 650 Front Panel LED’s
Getting Started 1-11
Detailed 650 Series Front Panel
y
Status
On: Software running.
Off: Software not running.
Flashing: Software running and
(Hardware Fault)
download in progress.
ISDN-D
POTS 1
Note
POTS 1 and POTS 2 are on the 652 and 654 models onl
.
Tes t
Indicates status of test results.
On: Test failed.
Off: Normal condition.
Flashing:Test in progress.
Power On:
Power is on and all DC Voltages are within specifications.
POTS 2
Figure 1-4. 650 Front Panel Switches
ISDN S/T Interface Switch - on 653 and 654 models only.
653/654 Front Panel DIP Switches
The four DIP switches on the front panel are defined below:
Switch
Position
Switch Name Open /Down
(1)
Closed/Up (0)
1 ISDN S/T 100 Ohms
2 Not Used - - - -
3 Not Used - - - -
4 Not Used - - - -
1-12 Getting Started

Detailed 650 Series Rear Panel

Detailed 650 Series Rear Panel
650 Connectors The 650 back panel provides the following network connectors.
ISDN Cable
RJ45
ISDN U
Data 1
651/653 Series Back Panel
DB25
Data 2
ISDN U
RJ45
POTS 1 POTS 2
Data 1
652/654 Series Back Panel
Power
Telephone Cables
DB25
Data 2
Power
Power Supply
Figure 1-5. 650 Series Rear Panel Connectors
Getting Started 1-13

Software

Software
Introduction This section briefly describes the operating software for Vanguard 650 Series
devices.
Operating Software The operating software comes in three formats: Base, Boot, and Option. There are a
variety of operating software images available for the Vanguard 650 Series. See the Software Release Notice accompanying your product for feature information on available operating software. See the “Installing Software” section in Chapter 3 for information on installing the operating software.
Optional Feature Software
Enabling a SAK When you purchase a software option, you receive a 20-character Software
Some options purchased for the Vanguard 650 Series require a Software Access Key (SAK). The SAK enables software options and, if you have purchased an option requiring it, the SAK will be identified on a SAK Acknowledgment Sheet, see Figure 2-1.
If you are required to enter a SAK refer to the following sections.
Authorization Key (SAK) to enable the option. The SAK corresponds to the serial number of your Vanguard 650 Series, so it cannot be used on any other node. To enter the SAK key:
Step Action
1 Select Configure ->Software Key Table from the CTP Main menu.
2 At the Entry prompt, select a new entry. Make sure you do not overwrite
existing SAK entries.
3 At the Key Value prompt, type in the 20-character code followed by a
semicolon (;) to save the SAK.
4 Boot the node.
1-14 Getting Started
Software
Examining a SAK To view the software options installed on your Vanguard 650 Series, select the
Software Option Statistics from the CTP Main menu. Figures 1-6 and 1-7 show typical software option screens for a 650.
Node: New Address: (blank) Date: 1-MAY-1997 Time: 0:00:00 Software Option Stats Page: 1 of 2
Software Options maximum allowed used ========================= =============== ==== LINK backup ANY N/A FR DTE Interface ANY N/A FLASH Enable ANY N/A Transparent Bridge ANY N/A Enhanced LAN Option ANY N/A FR DCE Interface ANY N/A Ethernet LLC Conversion ANY N/A
Unauthorized Ports: NONE
Unauthorized Options: NONE
Figure 1-6. Software Option Statistics - Screen 1 of 2
Node: New Address: (blank) Date: 1-MAY-1997 Time: 00:00:007 Software Option Stats Page: 2 of 2
Summary of Custom Sof tware Options:
Code Description ===== ============================================================ 00010 X25 DTE support Enabled.
Figure 1-7. Software Option Statistics - Screen 2 of 2
Getting Started 1-15
Chapter 2
Installing 650 Series Hardware
Overview
This chapter covers the installation of Vanguard 650 Series hardware and cables, and describes serial port characteristics and associated features.
In This Chapter Topic See Page
Checking Your Shipment Contents .............................................................. 2-2
Choosing a Site ............................................................................................. 2-3
Cabling the 650 Series .................................................................................. 2-4
Powering Up the Vanguard 650 Series ......................................................... 2-7
Removing the Top Cover and Front Panel ................................................... 2-8
Follow These Steps This table lists the steps you need to perform and shows you where to look for
information on installing the Vanguard 650 Series:
Step To Perform This Action See This Procedure
1 Check the contents of the ship-
ping package to make sure everything is included.
“Checking Your Shipment Contents” section on page 2-2
2 Choose a site for the 650 Series. “Choosing a Site” section on page 2-3.
3 Connect cables for the 650
Series.
4 Power up the 650 Series “Powering Up the Vanguard 650 Series”
“Cabling the 650 Series” section on page 2-4.
section on page 2-7.
Installing 650 Series Hardware 2-1

Checking Your Shipment Contents

Not
Checking Your Shipment Contents
Introduction The Vanguard 650 Series of products is packaged in shock-absorbent packing
material. Inside your shipping carton, you should find the contents shown in Figure 2-1:
S
T
A
T
U
S
T
E
S
T
P
W
R
I
S
D
N
D
­P
O
T
S
1
P
O
T
S
6
2
5
0
RJ11/RJ45 Telco Connection Cable
650 Series Unit
External
Tran sformer
The External Transformer may, or may not, be shipped with the product you order. Some Product Codes require that this transformer be ordered separately.
for ISDN Connection
e
Figure 2-1. Vanguard 650 Series Shipment Contents
Note
If you plan to use a personal computer to configure 650 Series software, you may need to purchase a DB25 (female) to RJ45 (male) adapter for the serial port of your personal computer. An optional DB25 to RJ45 cable is available for accessing the Control Terminal Port.
Also note that 650 units currently ship with the external power supply as shown above. Future units will incorporate a wall-mount transformer. The future transformers will be country-specific. The transformer Product Codes are:
• 49602 Europe
• 49603 Australia
• 49604 Japan
• 49605 UK
• 49606 Domestic
2-2 Installing 650 Series Hardware

Choosing a Site

Choosing a Site
Introduction This section describes how to choose an appropriate site for your Vanguard 650
Series hardware.
How to Choose a Site for the Vanguard 65x
Choose a site that is within an appropriate distance of a power source. Depending on your application, and the country in which the Vanguard 650 Series will operate, the power source must be a grounded 100 to 240 VAC outlet.
To avoid overheating the circuitry, never place anything on top of the unit. Also, leave at least 2 inches (5 cm) of clearance in front of the front panel, to allow you to see the unit’s LEDs, and behind the unit for interfacing cable clearance, as shown in Figure 2-2.
The selected site should be free of accumulated dust and environmental extremes.
Minimum 2 inches (5cm)
Front and Rear
Do Not Place
Anything on Top
of Unit
Figure 2-2. Proper Cable and Air Clearance
Installing 650 Series Hardware 2-3

Cabling the 650 Series

Cabling the 650 Series
Introduction After you unpack the Vanguard 650 Series, you can connect the cables to complete
the installation. Figure 2-3 illustrates the rear panel of the 652/654 with an ISDN (U or S/T) interface, and shows the locations to which the various cables must be connected. The 651 and 653 rear panels are the same, but without the two POTS ports.
651/653 Series Back Panel
ISDN U
(to Async Terminal)
CTP Cable
ISDN U or S/T
RJ45
Data 1
DB25
Data 2
ISDN U
POTS 1 POTS 2
CTP Cable
(to Async Terminal)
Power
Telephone Cables
RJ45
Data 1
DB25 connector
DB25
Data 2
652/654 Series Back
Power
Power Supply
DB25 connector
Figure 2-3. 650 Series Back Panel
2-4 Installing 650 Series Hardware
Cabling the 650 Series
Caution
All Vanguard 650 Series devices should be used in environments designed for computers and electronic equipment. In areas susceptible to lightning, take precautions to prevent damage to electronic equipment. Contact your telephone company, an electronic accessories vendor, or Hydro Electric operator for information on lightning protection equipment. Customers experiencing problems caused by surges from lightning have eliminated such problems by installing appropriate surge suppressors on power and data lines connected to Vanguard 650 Series devices.
Cable Clearance/ Air Circulation
ISDN Cable An RJ-11 ISDN cable is supplied with your Vanguard 650 Series. The pinouts for the
Data 1 and Data 2 The Data 1 port is an RJ45 connector that can be used for a partial EIA 232 or Async
CTP Cable Optional DB25 (male) to DB9 (male) OR RJ45 to DB25 cables, for access to the
To avoid overheating the unit’s circuitry, you should never place anything on top of the unit. It is also recommended that you leave at least 1 inch (2.5 cm) of clearance in front of the front panel to allow you to see the unit’s LEDs, and allow at least 2 inches (5 cm) in back of the unit for interfacing cable clearance.
cable are given in the “ISDN Cable Description” section of Appendix A, Specifications. The cable is available for the U interface (RJ11) or the S/T interface (RJ45), and the part numbers for the cables are U:61766-02 and S/T:61545-01, respectively.
modem connection (on the 652/654) or a partial EIA 232 Sync/Async connection (on the 651/653).
The Data 2 port is a DB25 connector, which is an EIA 232 connection on both units. Data 2 is also used as the physical CTP interface connector to the PC, Macintosh, or workstation.
The pinouts for the cables used for Data 1 and Data 2 are given in the “Data 1 and Data 2 Cable Descriptions” of Appendix A, Specifications.
Control Terminal Port, are available. The serial ports on most personal computers require DB9 connectors.
Installing 650 Series Hardware 2-5
Cabling the 650 Series
Changing the Modem Strapping
The default setting for the modem strapping is in 4-wire mode. If you need to change the modem support from the default 4-wire position to the 2-wire mode, you must perform the following steps:
1) Locate the J10 strap on the modem card.
2) Remove the blue jumper by sliding it up, off of the pins that specify 4-wire mode
(see Figure 2-4).
3) Carefully slide the jumper over the pins that specify 2-wire mode. The pins for 2-wire mode are to the left of the default 4-wire position when facing the card as oriented in the figure.
Figure 2-4 shows the strapping positions for 2-wire and 4-wire modes.
2W
4W
J10
4-Wire Mode
(Default)
2W 4W
J10
2-Wire Mode
Figure 2-4. 4-Wire and 2-Wire Modem Strapping Positions
2-6 Installing 650 Series Hardware

Powering Up the Vanguard 650 Series

Powering Up the Vanguard 650 Series
Introduction This section describes the sequence of events when you power up a Vanguard 650
Series device.
Powering Up The Vanguard 650 Series does not have a power switch on the unit. Therefore,
follow these steps to power on the Vanguard 650 Series:
Step Action
1 Plug the small round DIN type connector of the power supply into the
power socket on the Vanguard 650 Series back panel.
2 Connect the power cord into the power supply outlet.
Diagnosing Start­up Failures
The front LEDs on the 650 Series (Figure 1-3) will help you to follow the progress of the unit’s power up. The following identifies the types of failures you may encounter.
Failure Description Action
Hardware Failure
Powerup Failure
If the TEST light turns on and remains on, one or more of the diagnostic tests have failed, indicating a hardware problem.
If the STATUS light blinks continuously, at a constant rate, the software bundle in Flash memory is corrupted.
Contact Customer Support for possible repairs to your Vanguard 650 Series products.
Perform a coldload of the software option bundle.
Installing 650 Series Hardware 2-7

Removing the Top Cover and Front Panel

Removing the Top Cover and Front Panel
Before You Begin Power down and disconnect the 650 Series before removing the top cover, front
panel, or any components.
Cover and Front Panel Removal
S
T
A
T
U
S
T
I
S
D
N
-
D
P
O
T
Figure 2-5 shows you how to remove the top cover and front panel.
Remove the front panel by snapping panel
1
from tabs. Open this panel by pulling the panel forward on its hinge.
E
S
T
P
W
R
S
1
P
O
6
T
S
5
2
0
Insert a screwdriver at a
2
45° angle on one of the six
release hinges and push downward.
3
Repeat for all six hinges.
4
Release three hinges on each side.
Figure 2-5. Opening the 650 Series
2-8 Installing 650 Series Hardware
Chapter 3
Installing and Coldloading 650 Series Software
Overview
Introduction This chapter describes how to install and coldload operating software and
configuration memory files (CMEMs) for your 650 Series node. Please refer to the Software Installation and Coldloading Manual (T0028) and Software Builder Manual (T0030) for information on the use of the Vanguide Application Set and Software Builder to create custom images and install them into your 650 Series device.
Note
The procedures for software upgrade for a 650 Series product differs from that of other Network Access Products. Please read the following information carefully before initiating a software upgrade.
In This Chapter Topic See Page
650 Operating Software and Option Images ................................................ 3-2
Where to Get Operating Software ................................................................ 3-3
Installing Software ........................................................................................ 3-5
Coldloading 650 Series Operating Software ............................................ 3-6
Loading Software via TFTP Download ................................................... 3-8
Downloading Software Using the Software Loader ................................ 3-10
Downloading Configuration Memory (CMEM) ...................................... 3-14
Vanguide Terminal ................................................................................... 3-16
Linking Software Images Using Software Builder .................................. 3-18
Selecting a Predesigned Configuration ........................................................ 3-19
Selecting a Predesigned Configurations Using the CTP .......................... 3-20
Saving and Restoring Configurations Using Kermit ............................... 3-21
Saving and Restoring Configurations Using TFTP ................................. 3-23
Follow These Steps This table lists the steps to perform and shows you where to look for information
when installing operating software and CMEM files for your 650 Series device.
Step To Perform This Action See This Procedure
1 Obtain the operating software you
want to install on the 650 Series.
2 Obtain the Configuration Memory
(CMEM) file you want to install on the 650 Series.
3 Download the operating software
and CMEM file to the 650 Series.
Installing and Coldloading 650 Series Software 3-1
“Where to Get Operating Software” on page 3.
“Where to Get Operating Software” on page 3.
“Installing Software” on page 5.

650 Operating Software and Option Images

650 Operating Software and Option Images
Introduction There are three software segments to the 650 operating software:
•Base software
• Boot PROM
• Option images
Each of these segments can be independently downloaded, allowing you to change your option package without having to disrupt your base software. However, you must ensure that both the base software and option image are from the same software release. If they are not, only the base software will be loaded.
Base software provides the 650 Series device with the minimum set of operational code required to allow the device to become functional, i.e., ready to receive an option image. The option image provides the remaining functionality to make the unit fully operational.
Base Software Base software names can range from image number 1 to 19, and option images can
range from 20 to 89.
The base software segment contains the minimum software required to render the unit operational and able to receive an additional option image software via TFTP. Base software minimally contains the following functionality: X.25, Telnet, SIP, and a choice of the type of ISDN support you require (North American, European, or Asian).
The following base software is available for the 650 Series:
Image Filename
5.0 North American ISDN 500i01.zip
5.0 European ISDN 500i02.zip
5.0 Asian ISDN 500i03.zip
Boot PROM The following Boot PROM image is available for the 650 Series:
Boot PROM Filename Description
5.0 500i00.zip This should not be required. Check the Software Release Notice for your software version for appropriate instructions.
Option Images To accommodate a variety of customer applications, there are multiple software
option images, with various supported protocols, available for the Vanguard 650 Series.
If your specific application requires a different option set than you currently have running, refer to the Software Release Notice accompanying your Vanguard 650 Series device to determine the software image that matches your specific needs.
3-2 Installing and Coldloading 650 Series Software

Where to Get Operating Software

Where to Get Operating Software
Where to Get Operating Software
Operating Software File Formats
If you have access to the Internet, go to this URL to obtain Vanguard 650 Series software images:
http://www.vanguardms.com
At this location, you will find the releases of software, associated software release notices, and other information concerning products and services.
Operating software is also available on the Vanguide 5.1 CD-ROM. Please contact your local service representative for updated information on the latest software version.
Operating software files on the Vanguide 5.1 CD-ROM and the World Wide Web adhere to the following file naming formats:
Software Filename Description
Base Software 500i01.xrc where:
• 500 = the software release number.(In this case the full release number is 5.0.)
• i = identifies the file as a 650 software image
• 01 = identifies the file as option #01. Base software names range from image number 1 to 19.
• .xrc = identifies the file as a software image
500i01.zip is a compressed version of the file.
Note
The 650 Series is shipped with base software already installed. Therefore, you should only need to re- install this software when upgrading to a new release, or to replace corrupted base software.
Boot PROM 500i00.zip Generally speaking, this should not be
required. Check the Software Release Notice for your software version for appropriate instructions.
Installing and Coldloading 650 Series Software 3-3
Where to Get Operating Software
Software Filename Description (continued)
Option Image Name: 21 Reno
500i21.zip • 500 = the software release number.
• i = identifies the file as a 650 image
• 21 = identifies the file as option #21. Option image file names range from image number 20 to 89
Note
The 650 Series is shipped with a default option image installed. Therefore, you should only need to re-install an option image if changing the optional functionality or protocol support you require.
3-4 Installing and Coldloading 650 Series Software

Installing Software

Installing Software
Introduction This section describes software installation in the Vanguard 650 Series of products.
How To The methods for installing software to your Vanguard 650 Series are:
• using a local coldload
• via a TFTP server
• using Software Loader
• using Software Builder
Note
Refer to the Vanguard Software Builder Manual (T0028) for specific information on the use of Builder. This manual can be found on the World Wide Web a t:
http://www.vanguardms.com
When loading a new release of 650 operating software, always load the Base Software, and then the Option Software Image. Do not load the Boot PROM unless the software release notice applicable to the release you are using specifically instructs you to do so.
Vanguide Application Set
Vanguard Software Builder
Note
You must have a copy of a software image provided from your local service representative, the World Wide Web, or the Vanguide 5.1 CD. Select the method of download and follow the appropriate procedure from this section.
If you are using a PC running the Windows® operating system (NT, 95, 3.1/3.11) with Vanguide 5.1 CD-ROM, Vanguide is the recommended means of installing operating software and image options in your 650 Series.
The Vanguide® Application Set provides an easy-to-use Graphical User Interface (GUI) for downloading operating software and image options, and uploading and downloading configuration memory for the 650 Series.
The Vanguard Software Builder application lets you create custom software images for all products, to suit your network requirements.
Note
You can not create a Software Builder image for the 650 Series using pre-5.0 released software.
This application is only available on the Vanguide Plus 5.1 CD-ROM and operates under Windows® operating system (NT, 95, OS/2, 3.1/3.11, and SoftWindows 95).
With Vanguard Software Builder you can:
• Select specific software releases
• Customize a name and 2-digit number for the image options you want to create
• Follow a series of command prompts to select required features/protocols to be included in your images
Installing and Coldloading 650 Series Software 3-5
Installing Software
Not

Coldloading 650 Series Operating Software

Introduction There are three methods for downloading new operating software to your Vanguard
650 Series: using a local coldload, via a TFTP server, or using the Software Loader on the Vanguide 5.1 CD-ROM.
When loading a new release of 650 operating software, always load the Base Software first and then the Option Software Image.
Coldloading Software
If you intend to download both base software and an optional image, we recommend that you download your Base software first.
Ensure that the software you wish to download resides on the software host that you are using, and obtain the filename. Connect the software host’s modem serial port directly to the 650 node data port 2.
Note
Coldloading is a procedure used to load operating software via a physical connection between the PC, Macintosh, or workstation (software host) containing the coldload files and the 650 node.
Step Action Response
1 Access the control port and select
Update Software from the main
The Update Software menu appears.
menu.
2 Select Coldload. The prompt Prepare for Coldload
and Boot Node? (y/n): appears.
3 Enter
Y to initiate the coldload
procedure.
The node goes into coldload mode, which is indicated by the Status LED blinking at a steady rate.
4 Use your communications pack-
age (set to 8 bit, no parity, 9600 bps, 1 stop bit) to send the cold­loader file in RAW ASCII mode.
e
There are different coldloader files for different Vanguard 650 Series models. You must use the correct
This takes approximately 10-15 seconds, and the status LED flashes irregularly. Once the coldloader file is loaded, the node is immediately ready for the next file (base software or option image). The status LED should be off.
one. Vanguard 650 Series coldloader
files use this naming convention:
c650isss.xrc
where sss indicates the speed. The speeds available are 9600, 19200, 57600, and 115200.
3-6 Installing and Coldloading 650 Series Software
Installing Software
Step Action Response (continued)
5 Set your communications package
to the same speed as the coldloader you just downloaded, and use RAW ASCII mode to send the desired image.
6 Set your communications package
back to the previously configured speed, and reaccess the CTP.
Depending on the image you are downloading, and the speed chosen, this takes 3-30 minutes to complete, and during the procedure the LED flashes regularly, depending upon the download speed. The node boots automatically at the end of the download procedure.
If base software is loaded and operational, the node restarts with no further intervention.
If base software is not present in the node, the 650 returns to coldload mode and waits to receive base software.
The OK prompt appears, and your new software image is loaded.
Installing and Coldloading 650 Series Software 3-7
Installing Software

Loading Software via TFTP Download

Introduction Trivial File Transfer Protocol (TFTP) is the Internet standard protocol for file
transfer. TFTP transfers software images without regard to content. It provides packet sequencing to ensure proper delivery order, and uses checksum to ensure data integrity.
Before You Begin If you are using TFTP to download either Base or Boot PROM, software, you must
have purchased the factory installed SAK for this feature. If you are using TFTP to download an option image, this SAK is not required. Refer to the “Enabling a SAK” section in Getting Started for additional information.
If you intend to TFTP download both base software and an optional image, we suggests that you download your optional image first.
Note
The software download operation is not destructive to the current operating software until the new software image begins loading (i.e., it does not immediately corrupt the Flash memory). This means that, if the download is interrupted for any reason, the node can return to its present operating condition.
Ensure that the software you wish to download resides on the TFTP server, and obtain the filename. Also obtain the IP address of the server. PING the node to verify that you have IP connectivity between the TFTP server and the 650 node.
Step Action Response
1 Access the control port, and select
Update Software from the Main menu.
The Update Software menu appears.
3-8 Installing and Coldloading 650 Series Software
Installing Software
Step Action Response (continued)
2 Select TFTP. If your node is ready for TFTP
download, the following message appears:
Optional Software Images are DISABLED. The node is ready for TFTP transfer.
The prompt “Network Load an Image? (y/n):” appears. You can then proceed to step 3.
If your node is NOT ready for TFTP download, the following message appears:
Optional software Images must be DISABLED.
A node boot is required.
Disable and Boot? (y/n):
Respond to the question by pressing the Y key.
After this, the node with automatically reboot, and you must return to step 1.
3 Enter Y to begin the download of
either base software or an image
The prompt Enter File Name: appears.
option.
Enter N, and proceed to step 7, if you are enabling an option image.
4 Enter the name of the file you wish
to load on your 650.
5 Enter the IP address of the TFTP
server.
6 Enter Y to begin transfer of the
software.
7 Enter Y, when prompted with
Enable Optional Software Images? (y/n): to enable your option image.
The IP address: prompt appears.
The prompt Ready to initiate TFTP transfer (y/n): appears.
The 650 automatically reboots when the base software download is complete. A reboot is not needed if you are loading an option image.
Then, return to step 1 to either load an option image or enable an image that was previously loaded.
The node automatically reboots, and the new option image is enabled.
Installing and Coldloading 650 Series Software 3-9
Installing Software

Downloading Software Using the Software Loader

Introduction The Software Loader is part of the Vanguide Application Set and is available on the
Vanguide 5.1 CD.
Follow These Steps This table identifies the steps to download CMEM files into a Vanguard 650 Series
device.
Access the Vanguide Application Manager
Vanguide Application Manager
Follow these steps to access the Vanguide Application Manager:
Step Action
1 Cable a personal computer containing the Vanguide application to the CTP
port of your 650 Series device to establish a physical connection.
2 Launch Vanguide from the Program group.
3 Click on the Vanguide Application Manager icon. The Vanguide
Application Manager window appears (Figure 3-1).
Figure 3-1. Vanguide Application Manager Window
Once the Application Manager window is displayed you can start device configuration, launch the Configuration Loader or Software Loader.
3-10 Installing and Coldloading 650 Series Software
Installing Software
Vanguard Software Loader
Follow these steps to use the Vanguard Software Loader:
Step Action
1 Click on the Software Loader button. The Software Loader window
appears.
Figure 3-2. Software Loader Window
Note
The Description box in Figure 3-2 describes the software image of a selected filename.
2 From the Drive control, choose the disk drive that contains the operating
software images (Vanguide 5.1 CD-ROM).
3 From the Product control, choose the type of 650 Series you are loading.
This identifies the attached device.
4 From the Release control, choose the software release to download. This
identifies the software image file downloaded to the 650 Series.
5 Choose the software file to download from the Image Name dialog box.
6 Choose the COM port connected to the 650 Series CTP port.
7 From the Speed pulldown menu, choose the speed at which to download
files.
Note
To download at speeds greater than 19 kbps, your COM port must support transfers at high speeds. Refer to online Help for more details.
Installing and Coldloading 650 Series Software 3-11
Installing Software
Step Action (continued)
8 Click the Load button. The Software Loader prompts you to verify the
download operation.
Figure 3-3. Software Loader Verification Dialog Box
9 Click Yes to download the selected software image file to the 650 Series
device. A Status box (Figure 3-4) is displayed.
Figure 3-4. Software Loader Status Box
Or:
Click No to cancel the download operation.
3-12 Installing and Coldloading 650 Series Software
Installing Software
Software Loader Error
The error message box shown in Figure 3-5 appears if the application cannot detect the attached device. The application may be unable to detect the attached device for one of two reasons: incorrect connections, or the device is already in the coldload mode.
Figure 3-5. Vanguard Software Loader Error Message Box
If you receive the error message box, perform one of these steps:
• Check connections for the communication port you selected and restart the process, or
• Verify that the status LED is flashing on the device and click Y proceed.
Installing and Coldloading 650 Series Software 3-13
Installing Software

Downloading Configuration Memory (CMEM)

Vanguard Configuration Loader
Vanguard Configuration Loader
Use the Vanguard Configuration Loader to quickly and easily download a preprogrammed CMEM file to your Vanguard 650 Series.
Configuration Loader also lets you retrieve CMEM files from a Vanguard 650 Series device and save them as backups on a local disk. Refer to the Configuration Loader online Help for details on saving and restoring CMEM files.
The Configuration Loader automatically performs a node boot after downloading a CMEM file to a Vanguard 650 Series device to implement the new CMEM.
This table contains the steps to use the Vanguard Configuration Loader.
Step Action
1 Click Configuration Loader, from the Vanguide Application Manager
window. The Configuration Loader window appears (Figure 3-6).
Figure 3-6. Configuration Loader Window
2 From the Drive control, choose the CD-ROM drive that contains the
preprogrammed CMEMs residing on the Vanguide 5.1 CD-ROM.
3 From the Product control, choose the type of 650 Series you are loading
with CMEM. This identifies the type of 650 Series device attached to the PC.
4 From the Application control, choose the Application set to download.
This identifies the CMEM file that downloads to the 650 Series.
5 Choose the CMEM file from the Configuration File Name box.
6 Choose the COM port connected to the 650 Series device.
7 Choose Auto-Detect to set the speed at which to download the file.
3-14 Installing and Coldloading 650 Series Software
Installing Software
Step Action (continued)
8 Click the Load button. The Configuration Loader prompts you to verify
the download.
Figure 3-7. Configuration Loader Verification Dialog Box
9 Click Yes to download the selected CMEM file to the 650 Series device.
A status window (Figure 3-8) is displayed.
Configuration Loader Error Message
Or:
Click No to cancel the download operation.
The error message box shown in Figure 3-8 appears if the application cannot detect the attached device. The application may be unable to detect the attached device because of incorrect connections.
If the error message box appears, check the connections for the communication port you selected and re-start the process.
Figure 3-8. Vanguard Configuration Loader Error Dialog Box
Installing and Coldloading 650 Series Software 3-15
Installing Software

Vanguide Terminal

Overview The Vanguide Terminal (Figure 3-9) is a terminal emulator for communicating with
Vanguard devices using the CTP port. It supports basic ANSI/VT100 terminal emulations, ignoring all escape characters for these sequences.
How To Use Vanguide Terminal
Follow these steps to connect to a 650 Series CTP using the Vanguide Terminal utility.
Step Action
1 Cable your 650 Series to a personal computer running the Vanguide
application, as shown in “Cabling the 650 Series” on page 4.
2 From the Windows Program Manager, open the Vanguide Application
Manager icon.
3 Make sure your Communications port is set correctly.
4 Choose Vanguide Terminal. The Vanguide Terminal window appears
(Figure 3-9).
5 Press the Return key until the OK prompt appears. This means your PC is
connected to the 650 Series. If no OK prompt appears, check the physical connection between the 650 Series and your personal computer.
6 Enter ATDS0 and press Return. The Control Terminal Port screen
appears (Figure 3-9).
Figure 3-9. Example of Vanguide Terminal Window
3-16 Installing and Coldloading 650 Series Software
Installing Software
Using the CTP Main Menu
Follow these steps to use the CTP Main menu.
Step Action
1 Press Return at the Password prompt. The CTP Main menu appears, as
shown in Figure 3-10.
Node: New Address: (blank) Date: 1-JAN-1997 Time: 0:10:49 Menu: Main Path: (Main)
1. Logout
2. Examine
3. List
4. Monitor
5. Status/statistics
6. Configure
7. Boot
8. Update System Parameters
9. Copy/Insert Record
10. Delete Record
11. Port/Station/Channel Control
12. Diagnostics
13. Default Node
14. Print Configuration
15. Configuration Save/Restore
16. Flash Memory
17. LAN Control Menu
#Enter Selection:
Figure 3-10. Control Port Main Menu
2 You can begin modifying CMEM file from this menu.
The Enter Selection: prompt, appearing at the bottom of the screen, accepts a number corresponding to the choices available in the particular menu. (For example, to log out from the CTP, enter the corresponding number for Logout at the Enter Selection prompt).
Installing and Coldloading 650 Series Software 3-17
Installing Software

Linking Software Images Using Software Builder

Introduction The Software Builder is only available from the Vanguide Plus 5.1 CD-ROM. Refer
to the documentation supplied with that product for additional information or contact your Vanguard Managed Solutions Customer Service Representative.
3-18 Installing and Coldloading 650 Series Software

Selecting a Predesigned Configuration

Selecting a Predesigned Configuration
Introduction The Vanguard 650 Series must be configured to your specific application to function
properly. To help you with this activity, several pre-set configuration memory files (CMEMs) have been developed which will likely meet your needs. You will find these configurations, along with a detailed description of the application they were designed to address, on the Vanguide 5.1 CD-ROM that was shipped with your Vanguard 650 Series.
Saving and Restoring CMEMs
The Vanguard 650 Series lets you save and restore a node’s configuration memory (CMEM). Saving a configuration retains a copy of your configuration on a PC disk so you can retrieve it later, should you need to restore it. A configuration is restored when it is retrieved from a PC disk and placed into a node’s CMEM. Restoration of a CMEM is typically used for error recovery.
This table shows the two methods for saving and restoring CMEMs.
To Use . . . See . . .
using the CTP (Kermit or TFTP) See “Saving and Restoring Configura-
tions Using Kermit” on page 21 and “Saving and Restoring Configurations Using TFTP” on page 23
using Vanguide®, which is supplied on the Vanguide 5.1 CD-ROM
See “Selecting a Predesigned Configu­ration” on page 19.
Installing and Coldloading 650 Series Software 3-19
Selecting a Predesigned Configuration

Selecting a Predesigned Configurations Using the CTP

When to Save/ Restore
Initiating Save/ Restore Operations Using the CTP
When a configuration is restored, the configuration in CMEM is overwritten, except for Software Authorization Keys (SAKs) and Customer Software Keys (CSKs). Follow these rules:
• Assign each configuration a unique name so there is no confusion about which is the correct configuration file for a node. Note that CMEM names are automatically assigned using the following naming convention: “NodeName.mem” where NodeName is the configured name of the node that appears in the node record. The default NodeName for the Vanguard 650 Series is “New.”
• Save CMEM contents before performing a software upgrade to avoid losing a configuration you may later need.
• The configuration that is restored is not implemented until you boot the node using the Node Boot command.
The Save/Restore command is available from the Main menu
Figure 3-11 shows the Configuration Save/Restore menu.
Node: New Address: (blank) Date: 18-MAR-1997 Time: 13:20:39 Menu: Configuration Save/Restore Path: (Main.15)
1. KERMIT Save Configuration
2. KERMIT Restore Configuration
3. TFTP Save Configuratio n
4. TFTP Restore Configura tion
#Enter Selection:
Figure 3-11. Configuration Save/Restore Menu
Methods of Saving/ Restoring
You can save or restore CMEM contents using:
• A computer running Kermit via a commercial communications package
• A TFTP (Trivial File Transfer Protocol) server over a LAN connection
3-20 Installing and Coldloading 650 Series Software
Selecting a Predesigned Configuration

Saving and Restoring Configurations Using Kermit

Introduction You can save and restore CMEM contents to a PC or Mac running terminal
emulation from a communications program such as Crosstalk, ProComm, or HyperTerminal for Windows 95. These programs support the Kermit file transfer protocol.
Note
If the node is currently in “TFTP Ready” state (i.e., option images are disabled), Kermit is not operational. You must enable the option image to use the Kermit transfer.
Before You Begin You need to access the CTP as described in the “Using the CTP Main Menu” on
page 17.
Saving Configurations Using Kermit
This table describes how to save a configuration using Kermit.
Step Action Result
1 Access the control port, and from
the Main menu, select
The Configuration Save/Restore menu appears.
Configuration Save/Restore.
2 From the Configuration Save/
Restore menu, select KERMIT
Characters such as S~*@_#W appear at the prompt.
Save Configuration.
3 Depending on the installed
communications program, the steps for using Kermit may vary. Follow the directions to receive a file using Kermit.
After approximately 20 to 30 seconds, you will receive the following message:
Send complete.
A file (NodeName.mem) is created on your PC. NodeName is the configured name of your node that appears in the node record.
If... Then...
The transfer failed because too
Try again.
much time elapsed.
The transfer failed due to communications program problems.
Refer to the communications program documentation for additional information.
Installing and Coldloading 650 Series Software 3-21
Selecting a Predesigned Configuration
Restoring Configurations Using Kermit
This table describes how to restore a configuration using Kermit.
Step Action Result
1 Access the control port, and from
the Main menu, select
The Configuration Save/Restore menu appears.
Configuration Save/Restore.
2 From the Configuration Save/
Restore menu, select KERMIT
Characters such as # N3 appear at the prompt.
Restore Configuration.
3 Select the name of the CMEM from
the PC’s disk that you wish to restore.
4 Depending on the communications
program installed, the steps for using Kermit may vary. Follow the directions to receive a file using Kermit.
After approximately 20 to 30 seconds, you will receive the following message:
Receive complete: File stored successfully.
If... Then...
The transfer failed because too
Try again.
much time elapsed.
The transfer failed due to communications program problems.
Refer to the communications program documentation for additional information.
5 Warm boot the node to implement
the configuration that was transferred.
3-22 Installing and Coldloading 650 Series Software
Selecting a Predesigned Configuration

Saving and Restoring Configurations Using TFTP

Introduction TFTP can also be used to transfer CMEMs from a server to the 650 Series node.
Before You Begin Ensure that the configuration you wish to download resides on the TFTP server, and
obtain the filename. Also obtain the IP address of the server. PING the TFTP server to verify that you have IP connectivity between the TFTP server and the 650 node.
Saving Configurations Using TFTP
This table describes how to save a configuration using TFTP.
Step Action Result
1 Access the control port, and from
the Main menu, select
The Configuration Save/Restore menu appears.
Configuration Save/Restore.
2 Select TFTP Save Configuration
from the Configuration Save/
The Enter file name: prompt appears.
Restore menu.
3 Enter the name of the
configuration file to which you
The Enter IP address: prompt
appears. wish to save. The default file name is NODENAME.MEM.
4 Enter the IP address of the TFTP
server.
The Ready to initiate TFTP
transfer?: prompt appears.
5 Enter Y to start the transfer. The transfer begins. If it is
successful, the message
Successful.
appears.
If the transfer fails, the message
Local Transfer Failure. appears. You
can then retry the operation.
Operation
Installing and Coldloading 650 Series Software 3-23
Selecting a Predesigned Configuration
Restoring Configurations Using TFTP
This table describes how to restore a configuration using TFTP
Step Action Result
1 Access the control port, and from
the Main menu, select
The Configuration Save/Restore menu appears.
Configuration Save/Restore
2 Select TFTP restore Configuration
from the Configuration Save/
The Enter file name: prompt appears.
Restore menu.
3 Enter the name of the
configuration file you wish to
The Enter IP address: prompt appears.
restore.
4 Enter the IP address of the TFTP
server.
The Ready to initiate TFTP transfer?: prompt appears.
5 Enter Y to start the transfer. The transfer begins. If it is
successful, the message
Successful.
appears.
If the transfer fails, the message
Local Transfer Failure. appears.
6 Perform a warm boot to activate
the new CMEM.
Operation
3-24 Installing and Coldloading 650 Series Software
Appendix A
Specifications
Overview
This section describes the physical and environmental product specifications, power requirements, and cable specifications for the Vanguard 650 Series of products.
In This Appendix Topic See Page
Product Specifications .................................................................................. A-2
ISDN Cable Description ............................................................................... A-3
Data 1 and Data 2 Cable Descriptions .......................................................... A-4
Specifications A-1

Product Specifications

Product Specifications
Hardware The Vanguard 650 Series of products feature these hardware components:
• 68302 microprocessor
• 1 Mbytes DRAM
• 1.25 Mbytes of FLASH memory
Environmental These environmental conditions are required:
• Operating temperature: 32° to approximately 95°F maximum (0° to 35°C maximum)
• Storage temperature: -40° to +158°F (-40° to +70°C)
• Relative humidity: 5% to 95% (noncondensing)
Electromagnetic Compatibility
Power Requirements
Power Supply Description
Safety The Vanguard 650 Series of products meet these safety standards:
Physical The Vanguard 650 Series of products have the following measurements:
The Vanguard 650 Series of products adhere to the following standards:
• FCC Part 15, Class A
• CISPR and EN55022, Class A
• AS/NZS3548
• EN50082-1
The Vanguard 650 Series of products typically have these power requirements:
• 100 to 240 VAC nominal at 47 to 63 Hz
•10 watts
The Vanguard 650 Series of products are powered by an external DC power supply.
•CSA 950
• UL Listed per UL 1950
• EN60950
• Height: 1.6 in. (4 cm)
• Length: 6.7 in. (17 cm)
• Width: 9.5 in. (24.5 cm)
• Weight: 1.8 lb (3.96 kg)
A-2 Specifications

ISDN Cable Description

ISDN Cable Description
Introduction Each Vanguard 650 Series product ships with an ISDN RJ11 connection cable. One
end of the cable attaches directly to the 650, and the other end connects to the service provider’s outlet.
The connector pins are numbered from left to right as indicated below:
ISDN Rear Panel Connector Pinouts
Pin 1
Pin 8
Figure A-1. RJ11/RJ45 Connector Pin Numbering
Note
The connector can accept either an RJ11 or RJ45 connector. If you are using an RJ11, pin 1 and pin 8 are not used.
This table shows the pinouts for the RJ45 ISDN U and S/T Daughtercard.
U Card S/T Card
Pin #
Name Function Name Function
1 Battery
Status
2 Battery
Status
3 --- No connection TE NT + TE to NT pair, no
4 Signal U interface tip or
5 Signal U interface tip or
6 --- No connection TE NT - TE to NT pair, no
7Power-
ing
8Power-
ing
No connection PS 3 + No connection
No connection PS 3 - No connection
power connection
NT TE + NT to TE pair, no
ring
NT TE - NT to TE pair, no
ring
No connection PS 2 - No connection
No connection PS 2 + No connection
power connection
power connection
power connection
Specifications A-3

Data 1 and Data 2 Cable Descriptions

Data 1 and Data 2 Cable Descriptions
Introduction Each Vanguard 650 Series product has two Data connectors located at the rear of the
unit. One of these connectors, labeled Data 1, is an RJ45, and the other connector, labeled Data 2, is a DB25 female.
Data 1 (RJ45) Port Cable Pinout
Data 1 (RJ45) Port EIA-232 Cable Pinout
The connector pins of the Data 1 port are numbered from left to right as indicated in the following diagram:
Pin 1
Pin 8
For the 651/653 product, this port can be used to connect an EIA-232 device, using the following pinout for the RJ45 jack:
Interface Signal Name
Pin # EIA ITU-T V.24
1 TxD 103
2 Signal Ground 102
3TxC 114
4 RTS 105
5RxC 115
6 DTR 108
7 RxD 104
8 CTS 106
Note
You can use the DB25 to RJ45 cable (part number 68361) to access the sync port.
A-4 Specifications
Data 1 and Data 2 Cable Descriptions
Data 1 (RJ45) Port Modem Cable Pinout (652 Only)
For the 652/654 product, this port can be used to connect either a modem device, or an asynchronous EIA-232 DCE device. The following table shows the pinout for the modem and async functions:
Pin # Modem Signal
4-Wire 2-Wire
3 Analog Transmit ---
4 Analog Receive Analog Transmit/Receive
5 Analog Receive Analog Transmit/Receive
6 Analog Transmit ---
Interface Signal Name
Pin # EIA ITU-T V.24
1 TxD 103
2 Signal Ground 102
7 RxD 104
8 CTS 106
RJ45 to DB25 Cable Pinout
Note
You can also use the DB25 to RJ45 cable (part number 68362) to access the async port.
If you are connecting an EIA-232 device to this port, for either the 651 or 652 units, the DB25 connector for the other end of your cable must correspond to the following pinout:
Note
You can order this RJ45 (EIA-232) to DB25 cable as an option when you order your 650 Series unit.
The following table lists the pinouts for the model 651/653 cable (part number 68361):
RJ45 Pin #
Interface Signal Name DB25 Pin
#
1TxD 2
2 Signal Ground 7
3 TxC 15
4RTS 4
5 RxC 17
6DTR 20
Specifications A-5
Data 1 and Data 2 Cable Descriptions
RJ45 Pin #
Interface Signal Name DB25 Pin
#
7RxD 3
8CTS 5
The following table lists the pinouts for the model 652 cable (part number 68362):
RJ45
Interface Signal Name DB25 Pin #
Pin #
1TxD 2
2 Signal Ground 7
3 Modem Signal No Connection
4 Modem Signal No Connection
5 Modem Signal No Connection
6 Modem Signal No Connection
7RxD 3
8CTS 5
A-6 Specifications
Data 1 and Data 2 Cable Descriptions
Data 2 (DB25) Pinout
This table shows the cable pinout for the DB25 DCE connector:
Interface Signal Name
Pin # EIA ITU-T V.24
1 Shield
2 TxD 103
3 RxD 104
4 RTS 105
5 CTS 106
6 DSR 107
7 Signal Ground 102
8 DCD 108
9
10
11
12
13
14 Data Res.
15 TxC 114
16 117
17 RxC 115
18 LL/ERxC 141
19
20 DTR 108
21 RL 140
22 RI 125
23
24 ETxC 113
25 MB
Specifications A-7
In This Appendix
This section contains the software license statement and regulatory declarations for the Vanguard 650 Series of products.
Appendix B
Software License and Regulatory Information
Vanguard 650 Series Homologation
Software License Terms and Conditions
The following CE markings and German federal approvals presently apply to the Vanguard 650 Series of products. French DRG approval is pending and will soon be supported.

IMPORTANT - PLEASE READ

ONLY OPEN THE PACKAGE, OR USE THE SOFTWARE IF YOU ACCEPT THE TERMS OF THIS LICENSE. BREAKING THE SEAL ON THIS DISK KIT / CDROM, OR USING THE SOFTWARE INDICATES YOU ACCEPT THE TERMS OF THIS LICENSE AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE RETURN THE SOFTWARE TO THE PLACE OF PURCHASE FOR A FULL REFUND.
Grant of License: Subject to the following terms and conditions, Vanguard Managed Solutions, through its Information Systems Group, grants to you a non­exclusive license to use the Software on the individual equipment for which we have licensed its use and have paid the associated license fees. You may make a copy of the Software, but only for backup, archival, or disaster recovery purposes. You may modify any machine-readable portion of the Software for your own use. On any copy you make of the Software, you must reproduce and include the copyright or other proprietary rights notice contained on the copy we have furnished you of the Software.
Ownership: We (or our supplier) retain all title, ownership and intellectual property rights to the Software and any copies, including translations, compilations, partial copies and portions of updated works. The Software is our (or our supplier's) confidential proprietary information. You agree not to disclose it or make it available to anyone without our written authorization. You will exercise no less than reasonable care to protect the Software from unauthorized disclosure. You agree not to disassemble, decompile or reverse engineer the Software.
Term and Termination: This license shall continue from the date you open the sealed package until terminated. Your license will be subject to termination if you fail to pay us the license fee or breach any of your other obligations under this Agreement. You may terminate this license at any time by destroying the Software and all copies in any form.
Charges and Payment: You will pay us our then current license fee for the Software, and all sales, use, excise and other taxes on the Software (except those on our net income). All charges will be due within 30 days of the date of our invoice. You shall pay all amounts you owe us under this License.
Software License and Regulatory Information B-1
Limited Warranty: We warrant that the Software will perform substantially in accordance with our published specifications under normal use, and that the media will be free from defects in materials and workmanship. This warranty is limited to a period of 90 days from installation or 120 days from our shipment to you, whichever is earlier. Under this warranty, we will use reasonable efforts to correct any material defect in the Software. If we cannot correct the defect within a reasonable time, then at our option we will replace the defective Software with functionally-equivalent software or terminate the license and refund the license fee you paid for it. This warranty does not apply to any media or Software which has been subjected to damage, misuse, neglect, alteration, modification, or improper installation. We do not guarantee the integrity of data, warrant that the Software will operate uninterrupted or error free, or warrant that each defect will be corrected. This states your exclusive remedy and our entire liability under the warranty. WE MAKE NO REPRESENTATION OR WARRANTY OF ANY OTHER KIND, EXPRESS OR IMPLIED. WITHOUT LIMITING THIS PROVISION, WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Liability: EXCEPT FOR PERSONAL INJURY, OUR TOTAL LIABILITY WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, IS LIMITED TO THE LICENSE FEE OF THE SOFTWARE. IN NO EVENT WILL WE BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.
Trans f er: You may transfer the Software to another party if the other party agrees to accept the terms and conditions of this License, and you destroy any copy of the Software you do not transfer to that party. Otherwise, you may not sublicense any license or transfer, rent or lease any Software without our written consent.
U.S. Government Users: The enclosed Software is provided to the U.S. Government under agreement which grants the Government the minimum “restricted rights” in the Software, as defined in the Federal Acquisition Regulation (FAR) or the Defense Federal Acquisition Regulation Supplement (DFARS), whichever is applicable.
If the software is procured for use by the Department of Defense, the following legend applies:
RESTRICTED RIGHTS LEGEND
Use, duplication, or disclosure by the Government
is subject to restrictions as set forth in
subparagraph (c)(1)(ii) of the
Rights in Technical Data and Computer Software
clause at DFARS 252.227-7013.
Vanguard Managed Solutions
575 West Street
Mansfield, MA 02048
B-2 Software License and Regulatory Information
If the Software is procured for use by any U.S. Government entity other than the Department of Defense, the following notice applies:
NOTICE
Notwithstanding any other lease or license agreement that may pertain to, or accompany the delivery of, this computer software, the rights of the Government regarding its use, reproduction and disclosure are as set forth in FAR 52.227-19(C).
Unpublished - rights reserved under the copyright laws of the United States.
General: Massachusetts law governs this license. This license represents the entire agreement between us regarding this subject and the Software we are to license you under it, and supersedes all previous oral or written communications between us regarding the subject except the license terms of an executed Master Agreement between us. It may not be modified or waived except in writing and signed by an officer or other authorized representative of each party. If any provision is held invalid, all other provisions shall remain valid, unless such invalidity would frustrate the purpose of our agreement.
Software License and Regulatory Information B-3

Product Declarations and Regulatory Information

Product Declarations and Regulatory Information
Introduction The following sections provide information about standards compliance.
Product Declarations and Regulatory Information
German Federal Approvals Office
The following sections provide information about standards compliance, safety statements, and ISDN Type Approvals.
CE Marking
One of the marks in the following diagram appears on each of the 650 products that are ISDN compatible, and the statement that follows explains its significance.
This product is CE marked to indicate compliance with the following European Directives.
• 73/23/EEC Low Voltage Directive (Safety)
• 91/263/EEC Terminal Directive
• 89/336/EEC EMC Directive
The number 168 in the CE mark indicates the Notified Body granting the approval under AA607367 and AA607368 (BABT).
ISDN carries the approval mark of the German Federal Approvals Office for Telecommunications. The approval mark shows the national emblem, the letters BZT (the Federal Approvals Office letters), and the type approval number (D130978J) that indicates the type of approval given.
B
D130
Z
978J
T
B-4 Software License and Regulatory Information
Product Declarations and Regulatory Information
French DRG Approval
Netherlands Approval
ISDN will soon also carry the DRG approval mark of the French Ministère des Postes et Télécommunications. Currently, approval is pending. The approval mark indicates that ISDN is approved for connection to the French Euro-Numeris (VN4+) ISDN network service. The label appears on the bottom of your 650, and shows the approval number.
agr.
date
pres.
Connectable
au reseau public
francais
ISDN also carries the approval mark of the Ministerie Van Verkeer En Waterstaat. This indicates that ISDN is approved for connection to the Netherlands D-Packet ISDN network service. The label appears on the bottom of your 650, and shows approval number NL 97211140.
ministeries van verker en waterstaat
Radio Frequency Interference Regulations
NL 97211140
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules, CISPR22, EN55022, and AS/ NZ3548. These limits are designed to provide reasonable protection against interference when equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Changes or modifications not expressly approved by Vanguard Managed Solutions could void the user's authority to operate the equipment.
This Class A digital apparatus meets all requirements of the Canadian Interference­Causing Equipment Regulations.
Operation of this equipment in a residential area is likely to cause interference, in which case the user will be required to take adequate measures to correct the interference at his/her own expense.
This product was FCC verified under test conditions that included use of shielded data terminal equipment (DTE) cables. Use of different cables will invalidate FCC verification and increase the risk of causing interference to radio and TV reception.
You can obtain the proper cables from Vanguard Managed Solutions.
Software License and Regulatory Information B-5
Product Declarations and Regulatory Information
Industry Canada The following information includes the Industry Canada statement regarding ISDN
equipment use.
The Industry Canada label identifies certified equipment. Certification number 109 7785 A means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Notification of Canadian Requirements
Warning
Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de classe A prescrites dans le règlement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.
B-6 Software License and Regulatory Information

Safety Warnings

Warning
The earth to this apparatus is safety critical and must be maintained at all times for compliance with EN60950. The apparatus must be connected to an earthed wall socket outlet. The optional battery backup fitted in the apparatus is for use only under power fail conditions, the unit should not be used as a stand alone product with no connection to a socket outlet.
This device is for use with an approved earthed power transformer, available only from Vanguard Managed Solutions.
Avertissement
La liaison à la terre de cet appareil est essentielle à la sécurité et doit être maintenue à tout moment pour assurer la conformité à la norme EN60950. Cet appareil doit être branché à une prise murale reliée à la terre. La batterie de secours qui est installée en option dans l’appareil ne doit être utilisée que dans les cas de panne de courant, et l’appareil ne doit pas être utilisé comme un produit autonome sans être branché à une prise secteur.
Cet appareil doit être utilisé avec un transformateur électrique relié à la terre homologué, disponible uniquement auprès de Vanguard Managed Solutions.
Safety Warnings
Warnung
Ordnungsgemäße Erdung dieses Gerätes ist sicherheitsbedingt unerläßlich und ist im Einklang mit EN60950 stets zu gewährleisten. Das Gerät ist an eine geerdete Wandsteckdose anzuschließen. Die wahlweise im Gerät vorgesehene Pufferbatterie dient ausschließlich der Verwendung bei Stromausfall und nicht zum netzunabhängigen, unzulässigen Betrieb des Gerätes.
Diese Vorrichtung ist mit einem zugelassenen, geerdeten und nur von Vanguard Managed Solutions erhältlichen Leistungstransformator zu verwenden.
Software License and Regulatory Information B-7
Introduction

Return Procedures

The following sections apply to U.S.A. customers only. Non-U.S.A. customers with questions or concerns regarding return procedures should contact their Vanguard Managed Solutions subsidiary or distributor.
Equipment Return Procedures
In Case of Damage If the equipment is damaged in transit, contact the shipper.
Expiration of Lease To return equipment upon expiration of a lease agreement, contact the Vanguard
If you have questions about equipment return procedures, on-site service or unit exchange service call the Vanguard Managed Solutions Technical Support Center at (800) 544-0062 for advice and assistance.
If you have additional concerns in case of failure, about missing parts, or to return equipment, contact your nearest Vanguard Managed Solutions representative.
For Locations Contact...
Inside the United States Vanguard Managed Solutions
575 West Street Mansfield, MA 02048-1193 1-800-544-0062 .
Outside the United States the nearest VanguardMS distributor. For a
listing of our Sales and Service Offices, visit our Web site at:
http://www.vanguardms.com/
Managed Solutions Customer Operations Center at (800) 544-0062 for return authorization and instructions. You will be asked to provide the following information:
• Product name and description
• Serial number
• Customer order number
• Reason for return
Return Procedures-9
Factory Repair To return equipment for factory repair, call the Vanguard Managed Solutions
Technical Support Center at (800) 544-0062, for return authorization and instructions. When you call, you will be given a Return Material Authorization (RMA) control number. Mark this number clearly on the shipping container for ease of identification and faster service. The RMA control number provides a convenient tracking reference for both parties. Please have the following information available for each piece of equipment you return:
• Product name and description
• Serial number
• Failure symptoms
Packaging Guidelines for Equipment Return
Data communications equipment or parts that are to be returned to Vanguard Managed Solutions for any reason must be properly packaged to prevent damage in shipment and handling.
If the original packing material and shipping container are available, reuse these items to return equipment. If these items are not available, it is your responsibility to package the contents in a manner that protects the equipment from damage during normal shipping and handling. Responsibility for damage to equipment during We can provide you with specific packaging instructions upon request.
Return Procedures-10

Index

A
Air circulation
requirements 2-3, 2-5
Audience iii
B
Back panel
with DIM Site daughtercard 1-13
C
Cabling
cable clearance 2-3, 2-5
ISDN 2-5 Canadian regulatory requirements B-6 CD-ROM
NAME v CMEMs
saving and restoring 3-19 Configuration
memory (See also, CMEMs) 3-19
procedure for restoring 3-22, 3-24
procedure for saving 3-21, 3-23
Save/Restore menu 3-20 Configuration Loader 3-14 configuration memory 3-5 CTP 2-2, 2-5
D
Downloading software 3-6, 3-8
E
Electromagnetic radiation
requirements B-6 Electromagnetic specifications A-2 Environmental specifications A-2 Equipment return 9
packaging 10
H
Hardware
components 2-3 specifications A-2
I
Installing
Vanguard 310 2-4 Internet web pages 3-3 ISDN
cable 2-5 ISDN cable A-3, A-4
L
Lease expiry 9 List of parts 2-2
M
Memory
configuration (See also, CMEMs) 3-19 Menu commands
Save/Restore 3-20 Multiprotocol support 1-3
N
Network Access Made Easy (NAME) CD-ROM v
O
Operating software
description 1-14 operating software
file formats 3-3
installation 3-5 Ordering information
CD-ROM products v
P
F
Factory repair 10 Front panel
description 1-11 removal 2-8
Parts list 2-2 Physical specifications A-2 Ports
serial 2-5 Power requirements A-2 Powering on 2-7 Powerup
diagnostics
FLASH memory corruption 2-7 hardware failure 2-7
Index-1
P (Contiinued)
U
Preprogrammed CMEM files
downloading 3-14
Product declarations B-4
R
Regulatory information B-4
Canadian requirements B-6 French DRG approval B-5 German federal approvals B-4 Industry Canada B-6
safety warnings ii Related documentation v Restoring configurations
procedure 3-22, 3-24 RFC 877
description 1-3
S
Safety specifications A-2 Safety warnings ii Save/Restore command 3-20 Saving and restoring
via Kermit 3-21, 3-23 Saving configurations
before you begin 3-21
procedure 3-21, 3-23 Site preparation 2-3 Socket outlet installation iv
warning statement iv Software
download 1-3
downloading a new image 3-6, 3-8
downloading CMEM files 3-14
operating software 1-14
updates
via CD-ROM 3-3
upgrading 3-1 Software Linker 3-5 Special notices
description iv Specifications A-1, B-1
electromagnetic A-2
environmental A-2
hardware A-2
ISDN cable A-3, A-4
physical A-2
power requirements A-2
safety A-2
Unpacking
parts list 2-2 Vanguard 310 2-2
Upgrading software 3-1
V
Vanguard 100
back panel 1-13 front panel description 1-11
Vanguard 310
definition 1-1 installing 2-4 unpacking 2-2
Vanguard 320
configuration 2-2 site selection 2-3
Vanguide Application Set
Configuration Loader 3-14 Vanguide CD-ROM 3-5 Vanguide Terminal
description 3-16
using 3-16, 3-17 Vanguide® Application Set 3-5
W
Warning statement
connecting ports iv
socket outlet installation iv Where to Get Operating Software 3-3
Index-2
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