Valor COSYFLAME TURBOCHIM 528, SECRET TURBOCHIM 527, HEARTHMASTER 527W, hearthmaster br527w, secret turbochim br527 Owner's Manual

*Covered by GB Patent 2.202.622.B

600A946/03

VALOR COSYFLAME

TURBOCHIM

( MODEL 528 )

VALOR SECRET

TURBOCHIM*

(MODEL 527)

&

HEARTHMASTER

(MODEL 527W)

Rear Fan Flued

Inset Gas Fires

with Live Fuel Effect

OWNER GUIDE

This Owner Guide is intende d to help you care for your Valor gas fire.

Please read carefully before using your gas fire and keep for future reference.

This Owner Guide gives sufficient details to enable your gas fire to be operated and

maintained.

IMPORTANT.

Please keep your Owner Guide in a safe place together with the

Installer Guide.

2

Thank you for choos ing Va lor.

All Va lor gas f ir es ar e design ed to meet th e most stri n gent qu al ity,
performan ce an d sa fety r equi remen ts to provi de ou r c ustomer s
with many yea rs’ tr ou ble-f ree ser vic e.
Your owner guide aims to improve your understanding and
appreciation of your Valor gas fire by providing simple and
informative instructions to ensure that you benefit from the
excellent performance and features it has to offer.

If you require further assistance or any advice about gas in general,
the Valor AdviceLine will be pleased to help.

Please telephon e 0345-626341 (local call rates apply in the United
Kingdom).

FOR OTHER USEFUL TELEPHONE

NUMBERS SEE INSIDE BACK COVER.

PART1: SAFETY 3

• Important information 3

PART2: OPERATING INSTRUCTIONS 5

• How to light your fire 5

• How to turn your f i re off 5

• The flame se nsing & flue blockage safety system 5

• Gas consumption 6

PART3: MAINTENANCE 6

• Cleaning your fire 6

• Fitting the cerami cs 7

• General servicing 8

This fire is for use with natural gas (G20) in the United Kingdom (GB )

and the Republic of Irel and ( IE).

It is an inset dec or ative fuel effec t gas fire

and must not be used f or any other purpose.

CUSTOMER CARE

CONTENTS

3

PART1: SAFETY

IMPORTANT INFORMATION

DO

• Have the fire installed by a competent person. In the
United Kingdom, installation must be in accordance
with the late s t edition of th e Gas Safety (in s tallation &
use) Regulations and the IEE Wir ing Regul ations.

• In the Republic of Ireland, installation must be in
accordance with all national and local regulations in
force and the ETCI National Rules for Electric al
Installation.

• Have the fire installed in accordance with the
installation instructions

• Provide a minimum distance of 750mm from the top
surface of the h ear th to an y s h el f made of wood or
other combustible material where the shelf is not
more than 150mm deep (This will give a clearance of
150mm above the top of th e f ire).

• For a shelf deeper than 150mm, add 12. 5m m to the
clearance for every 25mm of additional shel f d epth
(see figure 1).

• Make sure that any combustible wall finish or cladding
is removed f r om the area within the outer s u r r ou nd of
the fire.

• Make sure that the fire is on a non-combustible
hearth and th at the hearth is at least the siz e shown in
figure 1.

• Provide a suitable gu ar d wh ich complies with BS 6539
or 6778 for the protection of you n g c h ildren, th e
elderly an d the infi r m. Such a guard is also
recommended for the protection of pet anim als.
(Although this fire conforms to all the applicable
standards, it is a heating appliance and certain parts of
its surface will become hot.)

• Switch the fire and fan off and allow to cool before
attempting to clean, se r v ice, etc. This appl iance retai n s
heat for some time after it has been switched off

• Wait three minutes bef or e atte mpting to rel ight if the
fire is switched off or if the flames are extinguished for
any reason. (Your fire is fitted wi th a s af ety device
which will automatically shut off the gas supply to the
fire if, for any reason, the flames go out or if the fan is
not working.)

• Get advice about the suitability of any wall covering
near your fire. Soft wall coverings (e.g. embossed
vinyl, etc.) which have a raised pattern, are easily
affected by heat. They may, therefore, scorch or
become discol oured when close to a h eati ng appliance.
Please bear this in mind whenever you are con si d eri n g
redecorating.

• Provide a minimum clearance of 178mm between the
outer surround sides and any corner wall or other
projection. Please bear this in mind if ever you are
considering altering the room.

• Contact the Valor Advi celine on 0345 626 341 with an y

enquiries you may have (Local call rates apply in the
United Kingdom).

DON’T

• Put any paper or other material on the fire.

• Hang clothing, towels or any oth e r f abrics over the fire.

• Fill in the space behind the case.

• Add any extra coals above the nu mber stated in this

guide - It could cause a safety hazard.

• Place carpets, rugs or any other combustible material
over the hearth.

CAUTION

IF YOU SMELL GAS...

• DON’T TURN ELECTRICAL SWITCHES ON
OR OFF

• DON’T SMOKE OR USE NAKED FLAMES

• DO OPEN DOORS AND WINDOWS TO GET

RID OF THE GAS

• DO TURN OFF THE GAS AT THE ME TE R

• DO CALL THE GAS EMERGENCY SERVICE -

IN THE PHONE BOOK UNDER “GAS”

PLEASE NOTE

W

hen operating your fire for the first time, some vapours
may be given off which may cause a slight odour and
could poss i bly set off any smok e al ar ms in the immediate

v

icinity. These vapours are quite normal with ne

w

appliances. They are totally harmless and will disappear
after a few hours use.

This fire is supplied with ceramic “coals” which simulate
a real coal fire. The coals are de s i g ned for easy r e f itting if
removed an d ar e total ly safe to hand l e .

The burner in this appliance h as been d esi gned to give an
authentic coal fire f lame effect. Due to the n atu r e of th is
kind of burner, th ere m ay be variou s “poppi n g” an d
flame noises not usually associated with more
conventi on al gas fires . As with a real coal fire, these nois e s
are perfectl y n or mal and safe.

A

fter some use, the coals and the ceramic rear wall ma

y

change colour. This is quite normal and will not affect
the safety or performanc e of th e f i r e.

A

t times of very windy weather or low voltage during
peak electricity demand, a slight click may be heard. This
is caused by the fan control switching between its boost

IMPORTANT :

THIS APPLIANCE M US T BE EARTHED

4

Fig. 1

5

PART2: OPERATING INSTRUCTIONS

How to light yo u r f i r e

The controls are shown in figure 2.

• Check that the main isolating switch is on.

• Remove the bottom front cov e r . T h e controls are b ehind thi s cover

• Check that the red indicator light is on (this is located at the lower left

hand side of the burner).

• Press and hold in th e “ O N” s witch. With in two secon ds, the fan motor
should start and the indicator light should go out

• Release the “ON” switch. The fan should continue to run.

• Depress the control kn ob and turn parti ally to the “PIL O T/IGN”

position until you feel some resistance.

• Keep the knob depressed at this position for a few seconds to allow gas
to flow to the pilot.

• While keeping the knob depresse d , turn to the “PI L O T /I GN” pos ition.
While turning, a spark should light the pilot. The pilot flame can be
seen below the round coal at the front left side.

• Keep the knob depressed at the “PILOT/IGN” position for a further
ten seconds then release it. The pilot flame should stay alight.

• Slightly depress the knob and turn it to “LOW”. Release the knob. Within a few seconds
the main burner should light at its low setting.

• Slightly depress the knob and gradually turn it towards “HIGH” until the burner is at
your desired setting. The burner flames will gradually increase until the knob is at the
“HIGH” position.

• If the spark ignition fails, the fire can be lit manually by inserting a lighted taper alongside
the left side inside the fire box (as shown in figure 3) and depressing the control knob at
the “PILOT/IGN” position.

Note: If the fire goes out while setting the control, repeat the full lighting procedure. If the
fire repeatedly goes out, have the fire serviced.

How to turn your fire off

• To turn off the main burner but leave the pilot alight slightly depress the control

knob and tur n to “ PI L O T /I GN” . Leave the fan sw itched on.

• To turn the fire fully off slightly depress the control knob and turn to “OFF”. Press

the “OFF” switch to turn the fan off. The indicator light will come on to show that the
electrical supply to the fire is li ve. I f the fi re i s n ot li kel y to be used again for a long time we
suggest that the mains isolating switch for the fire is switched off.

• Wait at least three minu te s af te r tu r ning the f ire off befor e r e l ighting.

• While cooling, the coals may make some crackling noises. This is quite normal.

The flame sensing & fl u e blockag e safety system

• For your safety, this appliance is fitted with a flue blockage safety device which will shut
down the appliance in the event of abnormal flue con di ti ons.

• This device will also shut down the appliance if the pilot flame goes out due to lack of
oxygen or for any other re ason.

• The system includ es a probe whi c h sen ses the h eat from the pilot flame. If this probe is cool,
the system will prevent any gas flow unless the control knob is kept depressed at the
“PILOT/IGN” position.

• The system also includes an atmospheric pressure detector. This will shut off the gas supply
if the fan is not working.

• If there is a blockage preventing the flow of exhaust fumes out of the flue, the fan will switch
to a high boost spe e d to atte m p t to clear the blockage. If th e boos t s pe e d d o es not clear the
flue, the pressure detector will shut off the gas supply.

• If the flames go out, or if for any reason the fire is turned off, always wait at least 3 minutes
before attempting to reli g h t.

• If this device starts to s h ut off the gas fr e quently pleas e ge t e xpe r t ad vice from th e Val or
Advice Lin e on 0345 626341 (local call rates apply in the Un ited Kingdom).

• This device is NOT a su b s titute for an independently mounted Carbon M o nox id e detector .

Fig. 3

Fig. 2

6

Gas consumption

This gas fire has a maximum gas input of 6.0kW (Gross) and a minimum gas input at the low
setting of 2.2kW (gross).

PART3: MAINTENANCE

Cleaning your fire

To maintain the high performance and quality finish of your Valor fire, please follow these
guidelines:

• Before attempting to cl e an the fire, please rem e mber to turn of f th e g as at th e f ire and the
electricity at the isolating switch.

• Wait for the appliance to cool. The fire will retain heat for some time before cleaning can
begin.

Metal Parts

• Clean the metal parts with a s l ightly damp c loth and then d r y.

• Do not use abrasive cleaners as these will scratch the fire surface.

Coals

• Although light coatings of soot are usually burnt off during normal use, the coals may benefit
from occasi on al cleaning .

• Clean the coals by dismantling them and cleaning with a soft brush. Cleaning wit h a vacuum
cleaner is not recommended because it may damage the coals

• We suggest that you remove the coals in th e r e ve r s e order to that shown in the fuel bed
refitting instructions.

Ceramic fire box b ac k wall

• Clean with a dry soft brush. Cleaning with a vacuum cleaner is no t rec o m mended because it may cause
damage.

Ceramic burner

• Remove any soot or other foreign matter from the solid areas of the burner with a dry soft
brush.

• Be careful not to brush any particles into the open slots.

• Remove any particles from the slots with a vacuum cleaner fitted with a soft brush

attachment. Do not pok e wire, etc . into the slo ts in th e burner.

Flue terminal

• Keep the slots in the flue terminal on the outsi d e wall c l ear of any obstruction s (leaves, snow
etc.)

Ventilation

• If any purpose made ventilation was provided for this appliance, make sure that it is always
free from any obstruction.

7

Fitting the ce r amics

Place the fr ont base coal i n the burner compartmen t s o th at it rests on the ledges at the
sides and f r ont. Pull th e coal forward s o th at it is imm e d iately behin d th e f r ont rim of the
burner compartment. (S ee F i g 4 and 5) .

Place the rear base coal in the burner
compartment behind the front coal. It should
rest on the ledge at the back of the burner
compartme n t and its rear f ac e s h ould touch th e
rear ceramic wall (See figure 6 and 7).

Install the 9 loose coals as follows.
The smooth surfaces of the coals should be at
the bottom and b ac k . Selec t th e tw o s mallest
coals and put them aside until all the other
coals are i n s talled. Pl ace four of the medium
size coals in the four valleys of the front coal.
Place the left side coal so that the customer
will be able to see the pilot flame. See figures 8
and 9.

Place the three remaining medium si ze c oals
behind and appr oxi mately midway be twe en
each of the coals in the front row. See figures
10 and 11.

Fig. 11

Fig. 10

Fig. 9

Fig. 8

Fig. 7

Fig. 6

Fig. 5

Fig. 4

8

Place the two remaining small coals alongside the
main coal s as pe r figures 12 and 13.

General servicing

• In order to achieve high levels of personal safety and performance efficiency it is essential that
the flue terminal outside the building is kept clear of any form of obstruction.

• In the United Kingdom it is the law that a landlord must have any gas appliance and
pipework which is situated in a tenant’s prem i s es c hec ked for safety at least every 12 months.
We recommend that all gas appliances, wherever situated, are checked annually by a
competent person (In the UK, a CORGI registered installer) .

• If you require your fire to be serviced, please contact Valor Service on 0121 386 6203.
Quote the following details;

a) - model name
b) - model no
c) - appliance serial no. ( To be f ou n d on a c h ained plate below the burner an d beh ind the bottom

front cover)

If you wish to replace an y of the own er repl aceable parts listed below, pl eas e c on tac t Va lor Sales
on 0121 386 6260 for your nearest stockist of these parts.

Description Part No.

Front base coal 566389
Rear base coal 566399
Pack of 9 top coals 566409

• When fitting replacement parts, follow the instructions contained in this guide.

• It is important that only Valor approv e d par ts ar e u s ed for maximu m safety.

Fig. 13

Fig 12

9

a) Your Post Code.
b) Type of fi re .
c) Model/Name.
d) Serial Number.
e) The fault, problem or request.

General adv ice about gas and yo ur gas fire :
VALOR ADVI CE L I NE 0345 626341.

To report faults or arrange for your f ire to be serviced:
VALOR SERV I CE 0121 386 6203.

To order spares or for sales infor mati o n:
VALOR SA L E S 0121 386 6260.

CALLERS IN THE REPUBLIC OF IRELAND

Call 0044 121 373 8111

USEFUL TELEPHONE NUMBERS

To help us quickly help you, please try to have the
following information available before you contact

Safety First.

Valor f ires are CE Approved and d esi gned to meet the appropriate Brit i sh Standard s and

Safety Marks.

Quality and Excellence.

At the heart of every Valor fire.

All Valor fires are manufactured to the highest standards of quality and excellence and

are manufactur ed under a BS EN ISO 9001 qua lity system accepted by the British

Standa rds Insti t ute.

The Highest Standards

Valor is a member of the Society of British Gas Industries which works to ensure high

standa rds of sa fety, quality and perf ormance.

Careful Installation

Valor is a Corgi registered company. All our gas fires must be

installed by a competent installer in accordance

with our Installer Guide and should not be fitted directly on to a

carpet or fl oor of combustible ma terial.

Valor Heating, Erdington, Birmingham B24 9QP

Because our policy is one of co nstant development and improvement, details may vary slightly from those given

in this publication.

© Valor Heating