Valcom V-WMCA Series, V-GPSA Series, V-GPS-TX Series Installation Manual

Installation Manual V14.8

V-WMCA/V-GPSA/V-GPS-TX Series Master Clock

Current as of November 2016

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

P. 540-563-2000 F. 540-362-9800 www.valcom.com

V-WMCA/V-GPSA/V-GPS-TX Master Clock

Table of Contents

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

P. 540-563-2000 F. 540-362-9800 www.valcom.com

Table of Contents 2 Important Safety Instructions 3 System Preparations 4

Installing a Master Clock

- Wall Mount 6 - 8

- Rack Mount 9 - 11

- Remote Antenna for Rack Mount 12 - 15

- GPS Antenna (Optional) 16 - 18

- GPS Antenna with Surge Protector (Optional) 18

Inputs and Outputs

- NTP Server 19

- Sync-Wire 20 - 26

- 2-Wire Digital 27 - 28

- Once-a-Day Pulse 29

- Email Alerts 49

- System Settings 50-51

- Synchronization 52-53

- IP Settings 54

- NTP Servers 55

- IP Status 56

- Clock Features 57

- Database Maintenance 58 NTP Server Upgrade 59 Support - Frequently Asked Questions and Troubleshooting 60-62 Compliances 63 Warranty 64

Basic Configuration

- DHCP and Static IP 30

- Web Interface 31 - 35 Manual Controls 36 - 41 Error Lights on LED Display 42 Wireless System Setup 43 - 44

Web Interface

- Log In 45

- Date/Time 46

- Individual Settings 47

- DST (Daylight Saving TIme) 48

Mandatory for ALL systems (including wireless and GPS)

Mandatory only in systems that use GPS time

Mandatory only for master clocks with a transmitter for a wireless system

Manuals may change without prior notice

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

P. 540-563-2000 F. 540-362-9800 www.valcom.com

Important Safety Instructions

VERY IMPORTANT:

KNOW YOUR COMMUNICATION PROTOCOL

This master clock is designed to support multiple communication protocols. To run any clock system properly, the master clock requires the correct wiring format. It is very important that you only follow the wiring instructions appropriate to your system’s communication protocol. For example, you should not try to set up an RS485 system by following instructions for a Sync-Wire system. Failure to use the correct wiring and protocols for your system may damage the hardware.

DANGER

! !

SHOCK HAZARD

• Keep the electricity to this device turned OFF until the clock installation is complete.

• Do not expose the clock movement to water, or install the clock in a location where it may be exposed to water.

NOTICE

• Do not install the clock outdoors. Damage to the clock if placed outdoors voids the warranty.

• Do not hang objects from the clock or clock mounting parts. The clocks are not designed to support the weight of other objects.

• The clock face and housing may be cleaned with a damp cloth or disinfectant. Test other cleaning products on a small part of the clock housing before attempting to use on the rest of the clock. Avoid bleach and chemicals known to dissolve plastics.

WARNING

FIRE HAZARD

• Always follow your national and regional electrical codes or ordinances.

• The AC power circuit for the clock must be attached to a circuit breaker that can be reset by the user.

PHYSICAL INJURY HAZARD

• If you are standing on an object while installing your clock, make sure that the object can support your weight, and will not sway or move as you stand on it.

• Take precautions to avoid injury by potential safety hazards near the point of installation including (but not limited to) heavy machinery, sharp objects, hot surfaces, or exposed cables carrying an electric current.

• Follow all mounting instructions exactly as stated in this manual. Failure to do so may result in the device falling off the point of installation.

• Packaging materials and mounting items include plastic bags and small pieces, which pose a suffocation hazard to young children.

Valcom, Inc.

5614 Hollins Road

Roanoke, VA 24019

USA

P. 540-563-2000

F. 540-362-9800

www.valcom.com

System Preparations

Identify an appropriate location to install the master clock.

The location should be accessible to the installer, and should be easily able to access its time base. This means that:

1) This master clock can receive NTP time from any NTP server over a Local Area Network (LAN) as a standard feature. If NTP is being used as the master clock time source, then the master clock must be installed in a place that allows it to connect to a network router/switch with CAT5 or CAT6 network cables.

2) The master clock may receive GPS time if it was ordered with an optional GPS receiver module. In this case the master clock will include a built in GPS receiver module, a GPS cable, and a GPS dome antenna. The GPS antenna must be installed on the facility’s roof. The master clock should be installed so that the GPS cable can reach between master clock and the GPS antenna.

3) If the application requires this master clock to receive time data from a third-party master clock, then this master clock should be installed close enough to the third-party clock that the user can run data wires between both clocks. Research your communication protocol and provide an appropriate wire gauge and length to connect both master clocks.

If the master clock is being used to operate a wireless clock system, then there are additional requirements:

1) The master clock transmitter or Remote Antenna must be placed in a location where the signal is not interfered with or blocked. Be aware of large structures made of stone, concrete, bricks, or sheet metal as these materials will block a wireless signal. The installer should also be aware of other objects that may cause interference to the transmission including, but not limited to, large tanks of salt water, old microwave ovens, and large industrial machines.

2) The master clock transmitter or remote antenna must be within range of at least one wireless secondary clock or wireless repeater. If all of the secondary clocks are positioned beyond the range of the master clock’s transmitter, then the master clock must be connected to the local area network, and a network repeater must be installed. The maximum transmission distance of the master clock transmitter in an unobstructed, open space is 3300 feet (1000 meters). Obstructions will reduce this distance, particularly obstructions made of the materials mentioned in the previous paragraph.

Installing a Master Clock - Wall Mount

Included in Package

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

P. 540-563-2000 F. 540-362-9800 www.valcom.com

Description

Quantity

Master Clock

Power Cable

(E - PWR- CBL- K IT-1)

Paper Mounting Template

(M-23-MTEMP-1)

Included in Mounting Kit (M-SURF-MNT-KIT1)

Picture

#10-1.5 Sheet Metal Screw

#10 Wall Anchors

Please Note: A user will also have to provide a Phillips-head screwdriver, a ruler, a level, and a drill capable of creating #10 sized holes into the wall.

Installing a Master Clock - Wall Mount

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

P. 540-563-2000 F. 540-362-9800 www.valcom.com

1) Use a ruler, a level, and the provided template to mark four points on the wall.

16 and 3/8in (41.6cm)

6 and 7/8in (17.5c m)

2) Use a drill to drill holes into the wall at the marked locations.

3) Insert the wall anchors into the holes.

4) Insert the sheet metal screws into the top two wall anchors.

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

Installing a Master Clock - Wall Mount

5) Unscrew the bottom panel from the clock. 6) Remove the metal punch-outs so that cables can be installed. Thread the cables through the punch-out holes.

P. 540-563-2000 F. 540-362-9800 www.valcom.com

7) Connect the input/output cables to their

corresponding sockets. Refer to the sections in this manual labeled “Inputs” and “Outputs” for details on each input and output method.

8) Attach the power cables to the appropriate port on the clock.

Installing a Master Clock - Wall Mount

Valcom, Inc.

5614 Hollins Road

Roanoke, VA 24019

USA

P. 540-563-2000

F. 540-362-9800

www.valcom.com

9) Hang the master clock on the wall screws. Do

this by lining the screws up with the keyhole slots on the bottom of the box, and slipping the slots on top of the screws.

9 10

11) Use a screwdriver to reattach the master clock

bottom panel. If your master clock has a wireless signal antenna, attach it to the port on top of the hardware case.

10) Pass the remaining two screws through the holes in the bottom compartment and into the wall anchors.

12) Power the master clock. If the master clock has been powered, the 7-segment LED screen on the face of the master clock should illuminate.

1211

*REFER TO THE SECTION “BASIC CONFIGURATION - DHCP AND STATIC IP” FOR FURTHER INSTRUCTIONS

Installing a Master Clock - Rack Mount

Included in Package

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

P. 540-563-2000 F. 540-362-9800 www.valcom.com

Description

Master Clock

Power Cable

(E - PWR- CBL- K IT-1)

Please Note: A user will also have to provide a Phillips-head screwdriver, a server/network cabinet, and the screws and bolts needed to attach the master clock to the rack.

Quantity

Picture

Installing a Master Clock - Rack Mount

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

P. 540-563-2000 F. 540-362-9800 www.valcom.com

1) Thread any necessary cables through the back of

the network cabinet, including the cables for power, inputs, outputs, and the remote antenna if it applies.

3) Remove the metal punch-outs so that cables can

be installed. Thread the cables through the punch-out holes.

2) Unscrew the back panel from the master clock.

4) Connect the input/output cables to their corresponding sockets. Refer to the sections in this manual labeled “Inputs” and “Outputs” for details on each input and output method.

Installing a Master Clock - Rack Mount

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

P. 540-563-2000 F. 540-362-9800 www.valcom.com

5) Attach the power cables to the appropriate port on the master clock.

6) Use a screwdriver to reattach the master clock bottom panel.

7) Install the master clock in the network rack by inserting screws through the two holes positioned on either side of the master clock.

8) Power the master clock. If the master clock has been powered, the 7-segment LED screen on the face of the master clock should illuminate.

*REFER TO THE SECTION “BASIC CONFIGURATION - DHCP AND STATIC IP” FOR FURTHER INSTRUCTIONS

Valcom, Inc.

5614 Hollins Road

Roanoke, VA 24019

USA

Installing a Master Clock - Remote Antenna for Rack Mount

Included in Package

P. 540-563-2000

F. 540-362-9800

www.valcom.com

Description

Quantity

Remote Antenna

Remote Antenna Cable 25ft (7.62m) long

Paper Mounting Template

(M-V-MCS-CD1-MTEMP-1)

Included in Mounting Kit (M-SURF-MNT-KIT1)

Picture

(Not to scale)

#10-1.5 Sheet Metal Screw

#10 Wall Anchors

Please Note: A user will also have to provide a Phillips-head screwdriver, a ruler, a level, and a drill capable of creating #10 sized holes into the wall.

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

Installing a Master Clock - Remote Antenna for Rack Mount

P. 540-563-2000 F. 540-362-9800 www.valcom.com

1) Use the provided template and a leveling device

to mark four points on the wall.

6 and 15/16in (15.08cm)

5 and 3/4in (14.61cm)

3) Insert the wall anchors into the holes.

2) Use a drill to drill holes into the wall at the marked locations.

4) Insert the sheet metal screws into the top two wall anchors.

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

Installing a Master Clock - Remote Antenna for Rack Mount

P. 540-563-2000 F. 540-362-9800 www.valcom.com

5) Unscrew the bottom panel from the

remote antenna.

6) Remove at least one metal punch-out from the bottom of the remote antenna and thread the power/communication cables through the hole.

7) Attach the power and signal cables to ports 1-6.

Each cable should run to the identically numbered port on the master clock.

Remote Antenna:

6 5 4 3 2 1

Master Clock:

6 5 4 3 2 1

8) Attach the antenna to the output port on top of the device.

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

Installing a Master Clock - Remote Antenna for Rack Mount

P. 540-563-2000 F. 540-362-9800 www.valcom.com

9) Hang the remote antenna on the wall screws. Do

this by lining the screws up with the keyhole slots on the bottom of the box, and slipping the slots on top of the screws.

10) Pass the remaining two screws through the holes in the bottom compartment and into the wall anchors.

11) Reattach the bottom panel.

12) The transmitter will begin to transmit as soon as it is powered and is receiving time data from the master clock.

1211

Installing a Master Clock - GPS Antenna (Optional)

Included in Package

Valcom, Inc.

5614 Hollins Road

Roanoke, VA 24019

USA

P. 540-563-2000

F. 540-362-9800

www.valcom.com

Description

GPS Dome Antenna

GPS Cable

GPS Surge Protector

Quantity

(E-GPS-SURGE-1) Optional accessory

A mounting base and pole must be purchased in order to attach the antenna to a roof. A dedicated base and pole may be ordered from the master clock supplier by requesting part number M-GPS-MTG-KIT-1. If the installer wishes to purchase their own parts, the pole should be capable of attaching securely to the base and the antenna, which requires either a 1”-14” thread or a 3/4” pipe thread. The pole and base must also each have a hollow space large enough to allow the GPS cable to pass through both and attach to the antenna.

Picture

COAXIAL SURGE PROTECTOR

E-GPS-SURGE-1

GROUND

M-GPS-MTG-KIT-1

(Optional Accessory)

If the mounting base and pole are made of metal, then the user must also provide a grounding cable for the pole. The grounding cable should be 8AWG (8.4mm²) or thicker.

If an optional surge protector is included with the master clock, then the user must provide a second grounding cable. This cable must also be 8AWG or thicker. Failure to install this grounding cable will prevent the surge protector from functioning correctly.

Master clocks with the optional GPS Receiver module installed will include a GPS antenna and GPS cable. The standard cable provided is 75ft (22.9m). A dedicated, longer cable can be ordered through the master clock supplier by requesting the following part numbers:

E-ANT-CBL-150F-1 150ft (45.7m) E-ANT-CBL-300F-1 300ft (91.4m)

Please note that Valcom can also provide solutions for projects where a GPS cable longer than 300 feet (91.4 meters) is required. For more information, please contact your dealer.Using a GPS cable other than the one provided by your dealer might result in an unreliable time signal. For this reason, using a different

GPS cable than the one provided is strongly discouraged and will void the master clock warranty and support.

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

P. 540-563-2000 F. 540-362-9800 www.valcom.com

Installing a Master Clock - GPS Antenna (Optional)

Connecting the GPS cable to the master clock is easy: screw that end of the cable into the dedicated port on your master clock.

GPS Cable Connector

Continue by connecting the GPS Antenna to a roof. When installing the GPS antenna, pick a location where the antenna has a clear line-of-sight to as much of the sky as possible, such as on top of the roof. Avoid locations that are blocked by trees, tall buildings, metal exhaust vents, large rock formations, and canyon walls. Do not mount the device inside, on, or immediately outside of a window, as these locations do not promote reliable signal acquisition.

1) Thread the GPS cable through the mounting

bracket and pole.

2) Screw the end of the GPS cable to the connector

on the GPS antenna. The assembly should now look like the picture on the right.

3) Insert one end of the pole into the mounting

bracket. While holding the base stationary, twist the pole counter clockwise until it is ﬁrmly screwed into the base.

4) Insert the other end of the pole into the bottom

of the antenna. While holding the pole stationary, twist the antenna counter clockwise until it is ﬁrmly screwed onto the pole.

5) If you are using a metal pole, attach a grounding

wire to the pole.

6) Attach the completed assembly to the roof.

7) Within 30 minutes, the antenna should acquire a

GPS signal.

GPS Antenna

GPS Cable leading to Valcom Master Clock

GPS Mounting Pole M-GPS-MTG-KIT-1 (Optional Accessory)

GPS Mounting Bracket

If your master clock is set to receive GPS time data as its primary time input, a loss of GPS time data will cause a red blinking circle to appear above and to the left of the third digit on the LED time display. The circle will blink on and off until the signal is regained, or until a different primary input is set (such as an NTP server). After completing the installation, make sure that this LED is not blinking.

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

P. 540-563-2000 F. 540-362-9800 www.valcom.com

Installing a Master Clock - GPS Antenna with Surge Protector (Optional)

Customers are offered the opportunity to purchase a surge protector, which is designed to defend the master clock from a lightening strike to the GPS antenna. The means of connecting the cable to the master clock is identical to a normal installation, but the procedure for connecting the antenna to the cable and mount changes:

1) Notice that the surge protector has a tag which

reads COAXIAL SURGE PROTECTOR in the middle, and GROUND at the bottom.

2) Attach the antenna connector to the PROTECTOR

side of the surge protector.

3) Thread the GPS cable through the mounting

bracket and pole.

4) Screw the end of the GPS cable onto the connector

on the COAXIAL side of the surge protector. The assembly should now look like the picture on the right.

5) Use a screwdriver to loosen the GROUND screw.

Wrap the exposed end of an 8AWG grounding cable around the shaft of the screw, then tighten the screw again. Make sure that the grounding wire runs from the Surge Protector to the building’s grounding system.

6) Attach the pole to the mounting base. Refer to

step 3 on the previous page.

GPS Antenna

GPS Surge Protector (Optional accessory)

GPS Surge Protector to GPS Pole Adapter

GPS Cable leading to Valcom Master Clock

GPS Mounting Pole M-GPS-MTG-KIT-1 (Optional Accessory)

E-GPS-SURGE-1

GROUND

COAXIAL SURGE PROTECTOR

7) Insert the pole into the brass cap on the COAXIAL

side of the surge protector. While holding the cap stationary, twist the pole clockwise until it is ﬁrmly screwed into the cap.

8) If you are using a metal pole, attach a grounding

GPS Mounting Bracket

wire to the pole. The grounding wire should be 12AWG or thicker.

9) Attach the completed assembly to the roof. Use

a method that will allow the pole to remain upright during severe weather conditions.

10) Attach the other end of the GPS cable to the connector on the master clock if you have not done so

already. Refer to the previous page for a diagram.

11) Within 30 minutes, the antenna should acquire a GPS signal.

If you wish to purchase a surge protector at a later time, call your regional salesperson and ask for the following part number: E-GPS-SURGE-1

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

P. 540-563-2000 F. 540-362-9800 www.valcom.com

Inputs - NTP Server

The master clock can receive NTP time over a Local Area Network connected to the Internet. To accomplish this, the master clock must be connected to the router by a CAT5 or CAT6 Patch Cable with an RJ45 connector. The Ethernet port on the master clock can be identiﬁed using the diagram below.

Firewall Ports 80 and 123 must be open to use the master clock on a network.

The connection between the master clock and the router must be a wired connection. V-MCS-CD Master Clocks do not include a wireless network card for WiFi routers.

MASTER CLOCK

CAT5/CAT6 CABLE

NETWORK

ROUTER / SWITCH

IN-HOUSE NTP

SERVER

MODEM

ONLINE THIRD

PARTY NTP

SERVER

THE INTERNET

Valcom, Inc. 5614 Hollins Road Roanoke, VA 24019 USA

P. 540-563-2000 F. 540-362-9800 www.valcom.com

Inputs and Outputs - Sync-Wire

If your master clock is set to receive data through wires from another device as its primary time input, the wires must be attached to the proper ports on the master clock. The diagram below shows the locations and the functions of each port.

27 26 25 24 23 22

Normally Open

Relay Common

Clock 1 Sync Relay

Normally Open

Normally Closed

Clock 2 Sync Relay

Normally Common

17 16 15 14 13 12 11 10 9 8 7

Normally Closed

AC/DC Common

120VAC Sync

Sync Inputs

Ducane Reset

24VAC Sync

5VDC Dry Contact

Dukane Min. Pulse

1Rauland Digital

Alarm 12V DC / 24VAC

Alarm Common

Commom

V Out 40ma

+5VDC

Outputs

Consult the wiring diagrams on the following pages for information on how to install wiring speciﬁc to your synchronization method. Relevant port numbers will be listed with each diagram.

IMPORTANT: Your master clock will only accept input from another device if you command it to do so through the web interface or front panel pushbuttons. For information on how to do this, please see the section labeled Web Interface - Synchronization

+ 44 hidden pages

Valcom V-WMCA Series, V-GPSA Series, V-GPS-TX Series Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual