Valcom v-9963 Service Manual

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V-9963
DIGITAL FEEDBACK ELIMINATOR
GENERAL DESIGN
The V-9963 is designed to eliminate acoustic feedback. When a page is made, the message is digitized and saved. Upon completion of the live page, the message is released for broadcast over system speakers. (While this page is being broadcast, another page can be recorded). This eliminates the offensive squeal of feedback commonly produced by telephones or microphones when making a page.
VSP-9963
Issue 4
SPECIFICATIONS
Features
Automatic Gain Control (AGC)
Adjustable VOX Sensitivity
Two Input Channels:
Switch selectable for primary and priority or dual channels with equal priority Both inputs are switch selectable for loop start (600 Ohms) or VOX activation
Two Audio Outputs:
Loop Out (600 Ohms) to Page Control Unit Line level (8 Ohms) to Amplified Speakers
Background music input (adjustable)
Three Normally Open Output Relays:
Play, Record, Busy
Four LED Indicators: Power On, Play, Record,
and Busy
Dip Switch Programmable
Message Cancelling
Easy to install in new or existing systems
Solid State, DSP storage and playback
High Fidelity CD Sound Reproduction
Access
Loop Start Trunk Port
C. O. Line Position
Page Port
Line Level Audio Feed
Dimensions/Weight
10.3"H x 7.8"W x 2.2"D
(26.16cm H x 19.81cm W x 5.59cm D)
2.6 lbs. (1.18 Kg)
Nominal Specifications
Input Impedance: 600 Ohms Input Level: -10 dBm Loop Out Output Impedance: 600 Ohms Line Level Output Impedance: 8 Ohms Output Level: -10 dBm (nominal) VOX Sensitivity: -20 dBm to - 35 dBm Release time after last sensed audio: 3 seconds Maximum d u ration of recor ded pag e 60 seconds Maximum number of stored pages: 2 Primary/Priority Mode 4 Call Stacker Mode Frequency Response
Page 80 Hz to 7 kHz Background M usic 50 Hz to 17 kHz
Environment
Temperature: 0 to 40 Degrees C Humidity: 0 to 85% non-precipitating
FCC Notice
This equipment has been tested and found to comply with the limits for Class A digital devices, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
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INSTALLATION/CONNECTIONS
Cabling
It is recommended that Category 3 or 5 twisted telephone wire be used in all Valcom speaker installations. A screw type connector strip is provided to allow connection of all wiring to the V-
9963.
Control 2 Input (for Priority Port or Line 2)
Use External Dry Contact Closure to activate “Begin Recording” sequence.
BGM Input
External low-level music source (Ex: V-2952).
Mounting
The V-9963 is wall mountable using ½” screws.
Terminal Connection Access
NOTE: Remove the small side panel to access all controls and terminations. To remove panel, loosen the two screws holding the panel in place and lift panel away from the board.
Audio Treatment
NOTE: If the input signal to the V-9963 exceeds the nominal levels specified, attenuate the signal with a V-1092. This situation would apply when the zone output of a Valcom Talkback Page Control is used as a One-Way Page input to the V-9963.
(Tip1/Ring1) Primary or Call Stacker Line 1 Input
The primary input is the path normally used to access the unit for recording and playback of a page.
Access Method Switch Settings
Loop Start Trunk Port SW1 ON SW4-1 OFF Key System C.O.Line Key SW1 ON SW4-1 OFF Stand Alone Telephone Set SW1 ON SW4-1 OFF Page Port w/Contact Closure SW1 OFF SW4-1 OFF Page Port w/o Cont. Closure SW1 OFF SW4-1 ON Valcom Page Cntrl. Output SW1 OFF SW4-1 ON V-9940 (600 ohm Output) SW1 ON SW4-1 OFF V-9970 Output using C.C. SW1-OFF SW4-1 OFF
Line Out
8 ohm output connects to Self-Amplified Valcom Speakers, Amplifier Inputs or other audio devices.
Loop Out
600 ohm output connects to T/R input of Valcom Multi-Zone Page Controllers or other audio devices.
R77 Adjustment Pot
Adjusts Background Music Level output.
Abort
To abort a message during play, use the External Contact Closure input to manually stop message broadcasting.
NOTE: To abort a message during “Record
Sequence,” press any number on the dial pad of the
telephone.
Contact Closure Outputs
(PLAY) PLYSW and PLYMK
Normally Open Contact Closure output that is closed while message plays.
(RECORD) RECSW and RECMK
Normally Open Contact Closure output that is closed while message records.
(Tip2/Ring2) Priority or Call Stacker Line 2 Input
Priority access will override primary input activity.
Access Method Switch Settings
Loop Start Trunk Port SW2 ON SW4-2 OFF Key System C.O.Line Key SW2 ON SW4-2 OFF Stand Alone Telephone Set SW2 ON SW4-2 OFF Page Port w/Contact Closure SW2 OFF SW4-2 OFF Page Port w/o Cont. Closure SW2 OFF SW4-2 ON Valcom Page Ctrl. Output SW2 OFF SW4-2 ON V-9940 (600 ohm Output) SW2 ON SW4-2 OFF V-9970 Output using C.C. SW2 OFF SW4-2 OFF
Control 1 Input (for Primary Port or Line 1)
Use External Dry Contact Closure to activate “Begin Recording” sequence. (Also see Note for
switch 4-3).
(BUSY) PRISW and PRIMK
Normally Open Contact Closure output that is closed when unit cannot accept any more pages.
Setting Program Dip Switches
There are several controls and switches on the board for programming the options of the V-9963. Refer to Figure 1 (page 4) for location of switches and controls.
All Dip Switches (OFF – Left) (ON – Right) SW1: Primary Port or Line 1 Battery Feed
No battery feed supplied to primary port OFF Battery feed supplied to primary port ON
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SW2: Priority Port or Line 2 Battery Feed
No battery feed supplied to primary port OFF Battery feed supplied to primary port ON
SW3 The 8-position dipswitch provides:
NOTE: This option is effective only when the inputs are set at Loop Detect (SW 4-1 OFF).
SW4-4: Normal or Call Stacker Mode
2 Inputs – Primary and Priority OFF 2 Inputs will function as Call Stacker ON
SW3-1: DTMF Signaling Options
No DTMF signal (single zone) OFF DTMF signal accepted (multi-zone) ON
SW3-2, SW3-3: Number of digits to receive before recording announcement.
1 digit SW3-2 OFF SW3-3 OFF 2 digits SW3-2 ON SW3-3 OFF 3 digits SW3-2 OFF SW3-3 ON 4 digits SW3-2 ON SW3-3 ON
SW3-4: Priority Port Mode
Records primary and priority pages, Priority page broadcasts first Priority page broadcasts in real time. Primary page in progress is recorded and is broadcast after priority page.
SW3-5: Message Playback Control
Play message once OFF Play message twice ON
SW3-6, SW3-7: Pre-Page Alert Tones
No Tone SW3-6 OFF SW 3-7 OFF Single Tone SW3-6 ON SW3-7 OFF Dual Tone SW3-6 OFF SW3-7 ON Quad Tone SW3-6 ON SW3-7 ON
SW3-8: Inter-Page Timing
1 second between pages OFF 3 seconds between pages ON
SW4 The 4-position dip switch provides:
SW4-1: Primary or Line 1 Page Access
Loop Detect OFF Audio Detect (VOX) ON
SW4-2: Priority or Line 2 Page Access
Loop Detect OFF Audio Detect (VOX) ON
SW4-3: Pre “Record” Tone (Enable/Disable)
Normal (3 sec. delay of “Ready to Record” tone and “Recording Sequence”) No tones are issued when “Recording Sequence” is activated. Allows immediate “Record Activation” with a contact closure.
OFF
ON
OFF Enable ON Disable
Other Switches and Controls
SW5: VOX Sensitivity - sets threshold for detection
of audio on the primary and priority ports.
SW5 Level SW5 Level
0 -20dBm 8 -28dBm 1 -21dBm 9 -29dBm 2 -22dBm A -30dBm 3 -23dBm B -31dBm 4 -24dBm C -32dBm 5 -25dBm D -33dBm 6 -26dBm E -34dBm 7 -27dBm F -35dBm
LED Indicators
PLAY: Illuminates when announcement is playing. RECORD: Illuminates during recording of the
announcement. BUSY: Illuminates if, for any reason the unit cannot accept any more pages. POWER: Illuminates when –24 Vdc and GND is applied to the unit.
TECHNICAL ASSISTANCE
When trouble is reported, verify the unit is turned on and there are no broken connections leading to the unit.
Assistance in troubleshooting is available from the factory. When calling, you should have a VOM and a telephone test set available and be calling from the job site. Call (540) 427-3900 and ask for Technical Support, or (540) 427-6000 for Valcom 24-hour Automated Support or visit our website at http://www.valcom.com.
VALCOM equipment is not field repairable. VALCOM maintains service facilities in Roanoke, VA. Should repairs be necessary, attach a tag to the unit clearly stating your company name, address, phone number, contact person, and the nature of the problem. Send the unit to:
Valcom, Inc.
Repair and Return Dept.
5614 Hollins Road
Roanoke, VA 24019-5056
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POWER ON LED
JP3
-24 VDC POWER INPUT
(-) (+)
SW4
PRIMARY or
1
LINE 1 PRIORITY or
2
LINE 2
3
TONES PRE-RECORD TONE
4
OFF
LOOP DETECT AUDIO DETECT
LOOP DETECT AUDIO DETECT
PRIMARY PORT CONTACT CLOSURE INPUT
ON
NO TONES
NOT USED
SYSTEM BUSY LED
PRECORDING LED
PLAYING LED
BACKGROUND MUSIC INPUT
PRIORITY PORT CONTACT CLOSURE INPUT
SW5
SW4
SW3
BSYMK BSYSW RECMK RECSW PLYMK PLYSW ABORT ABORT
CONTROL2
CONTROL2
CONTROL1 CONTROL1
Off
R77
VOX SENSITIVITY
1 2 3 4
1 2 3 4 5 6 7 8
On
JP2
OPTION SWITCHES
BUSY MAKE BUSY SWITCH RECORD MAKE
RECORD SWITCH PLAY MAKE
PLAY SWITCH
ABORT CLOSURE INPUT
BACKGROUND MUSIC LEVEL
600 OH M LOO P OUTPUT TO VALCOM PAGE CONTROL UNIT OR OTHER DEVICES
8 OHM OUTPUT TO VALCOM SPEAKERS 70V AMPLIFIER
PRIORITY or
RING2
TIP2
RING1 TIP1
LINE 2 PORT INPUT
PRIMARY or LINE 1 PORT INPUT
CONTACT CLOSUR E
OUTPUTS
V-9963
OFF ON
OFF ON
JP1
SW2
SW1
PRIORITY or LINE 2 BATTERY FEED OPTION
PRIMARY or LINE 1 BATTERY FEED OPTION
FIGURE 1: CONNECTIONS AND CONTROLS (ACCESSIBLE WITH SIDE PANEL REMOVED)
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TELEPHO NE SYSTEM
Audio
C ontact Closure (optional)
PAG E PO R T AC CESS
V -9963
TIP1 RING1
CONTROL1 CONTROL1
LINE OUT LINE OUT
U p to 150 Valcom Am plified Speakers
TELEPHO NE SYSTEM
C . O . L IN E , C E N T R E X OR PABX STATION LEV E L A C C E S S
C . O . L IN E , C E N T R E X OR PABX STATION LEV E L A C C E S S
TELEPHO NE SYSTEM
Tip
Ring
Tip
Ring
Tip
Ring
SINGLE ZONE AUDIO OUTPUT
VALCO M
T
M u lt i- Z o n e C ontrol
R
Unit
Zone Output
TIP 1 RING1
STATIO N LEVEL AC CESS
V-9940
T
600 O hm Output
R
TIP 1 RING1
LO O P SETTING
- O R -
V-9970
T
8 Ohm Output
R
C.C.Output
TIP 1 RING1
CONTROL1 CONTROL1
70 V AM PLIFIER
V -9963
TIP 1 RING1
LINE OUT LINE OUT
PLYSW PLYM K
V -9963
LINE OUT LINE OUT
V -9963
V -9963
AM PLIFIER
AUDIO IN P U T
OUTPUT MUTE CONTACT
U p to 150 V alcom Am plified Speakers
Up to 150 Valcom Am plified Speakers
25 or 70V Speakers
M ULTI-ZONE PAGE CO NTROL
V -9963
LOOP START TRUNK PORT O R STANDAR D TELEPHO NE SET
TIP 1 RING1
600 O H M OUTPUT
TIP RING
M U L T I- Z O N E 1 -W A Y PAGE CO NTROL
U p to 150 V alcom Am plified Speakers
LOO P START ACCESS
V -9963
LO O P STA R T TRUNK PORT OR STANDARD TELEPHO NE SET
TIP 1 RING1
LIN E OUT
U p to 150 V alcom Am plified Speakers
FIGURE 2 - SIMPLIFIED BLOCK DIAGRAM OF TYPICAL CO NFIGURATIONS
(P ow er connections not show n)
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Valcom, Inc. warrants its products to be free from defects in materials and w orkmanship under condit ions of normal use and service
VALCOM LIMITED WARRANTY
for a period of one year from the date of shipment. The obligation under this w arranty shall be limited to the replacement, repair or refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim,
2. the defect is not the result of damage, misuse, or negligence after the original shipment,
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (A service charge plus parts and labor will be applied to units defaced or physically damaged),
4. freight charges for the return of products are prepaid,
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (Major repairs will be subject to additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied, and i n no event shall Valcom, I n c. be liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer In connection with the purchase, operation or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the F. O. B. point.
Headquarters:
Valcom, Inc.
1111 Industry Avenue
Roanoke, VA 24013
Phone: (540) 427-3900
FAX: (540) 427-3517
35 Van Kirk Drive #11 and 12
In Canada:
CMX Corporation
Brampton, Ontario L7A1A5
Phone: (905) 456-1072
FAX: (905) 456-2269
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