The V-9963 is designed to eliminate acoustic
feedback. When a page is made, the message is
digitized and saved. Upon completion of the live
page, the message is released for broadcast over
system speakers. (While this page is being broadcast,
another page can be recorded). This eliminates the
offensive squeal of feedback commonly produced by
telephones or microphones when making a page.
VSP-9963
Issue 4
SPECIFICATIONS
Features
• Automatic Gain Control (AGC)
• Adjustable VOX Sensitivity
• Two Input Channels:
Switch selectable for primary and priority or dual
channels with equal priority
Both inputs are switch selectable for loop start
(600 Ohms) or VOX activation
•Two Audio Outputs:
Loop Out (600 Ohms) to Page Control Unit
Line level (8 Ohms) to Amplified Speakers
• Background music input (adjustable)
• Three Normally Open Output Relays:
Play, Record, Busy
•Four LED Indicators: Power On, Play, Record,
and Busy
• Dip Switch Programmable
• Message Cancelling
• Easy to install in new or existing systems
• Solid State, DSP storage and playback
• High Fidelity CD Sound Reproduction
Access
• Loop Start Trunk Port
• C. O. Line Position
• Page Port
• Line Level Audio Feed
Dimensions/Weight
•10.3"H x 7.8"W x 2.2"D
(26.16cm H x 19.81cm W x 5.59cm D)
•2.6 lbs. (1.18 Kg)
Nominal Specifications
Input Impedance:600 Ohms
Input Level:-10 dBm
Loop Out Output Impedance:600 Ohms
Line Level Output Impedance:8 Ohms
Output Level:-10 dBm (nominal)
VOX Sensitivity:-20 dBm to - 35 dBm
Release time after last sensed audio:3 seconds
Maximum d u ration of recor ded pag e 60 seconds
Maximum number of stored pages:
2 Primary/Priority Mode
4 Call Stacker Mode
Frequency Response
Page80 Hz to 7 kHz
Background M usic50 Hz to 17 kHz
Environment
Temperature:0 to 40 Degrees C
Humidity:0 to 85% non-precipitating
FCC Notice
This equipment has been tested and found to comply
with the limits for Class A digital devices, pursuant to
Part 15 of FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference when the equipment is operated in a
commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the
instruction manual, may cause harmful interference to
radio communications. Operation of this equipment
in a residential area is likely to cause harmful
interference in which case the user will be required to
correct the interference at his own expense.
1947008
Page 2
INSTALLATION/CONNECTIONS
Cabling
It is recommended that Category 3 or 5 twisted
telephone wire be used in all Valcom speaker
installations. A screw type connector strip is
provided to allow connection of all wiring to the V-
9963.
Control 2 Input
(for Priority Port or Line 2)
Use External Dry Contact Closure to activate “Begin
Recording” sequence.
BGM Input
External low-level music source (Ex: V-2952).
Mounting
The V-9963 is wall mountable using ½” screws.
Terminal Connection Access
NOTE: Remove the small side panel to access all
controls and terminations. To remove panel, loosen
the two screws holding the panel in place and lift
panel away from the board.
Audio Treatment
NOTE: If the input signal to the V-9963 exceeds
the nominal levels specified, attenuate the signal
with a V-1092. This situation would apply when the
zone output of a Valcom Talkback Page Control is
used as a One-Way Page input to the V-9963.
(Tip1/Ring1)
Primary or Call Stacker Line 1 Input
The primary input is the path normally used to access
the unit for recording and playback of a page.
Access MethodSwitch Settings
Loop Start Trunk PortSW1 ONSW4-1 OFF
Key System C.O.Line KeySW1 ONSW4-1 OFF
Stand Alone Telephone SetSW1 ONSW4-1 OFF
Page Port w/Contact ClosureSW1 OFFSW4-1 OFF
Page Port w/o Cont. ClosureSW1 OFFSW4-1 ON
Valcom Page Cntrl. OutputSW1 OFFSW4-1 ON
V-9940 (600 ohm Output)SW1 ONSW4-1 OFF
V-9970 Output using C.C.SW1-OFFSW4-1 OFF
Line Out
8 ohm output connects to Self-Amplified Valcom
Speakers, Amplifier Inputs or other audio devices.
Loop Out
600 ohm output connects to T/R input of Valcom
Multi-Zone Page Controllers or other audio devices.
R77 Adjustment Pot
Adjusts Background Music Level output.
Abort
To abort a message during play, use the External
Contact Closure input to manually stop message
broadcasting.
NOTE: To abort a message during “Record
Sequence,” press any number on the dial pad of the
telephone.
Contact Closure Outputs
(PLAY) PLYSW and PLYMK
Normally Open Contact Closure output that is closed
while message plays.
(RECORD) RECSW and RECMK
Normally Open Contact Closure output that is closed
while message records.
(Tip2/Ring2)
Priority or Call Stacker Line 2 Input
Priority access will override primary input activity.
Access MethodSwitch Settings
Loop Start Trunk PortSW2 ONSW4-2 OFF
Key System C.O.Line KeySW2 ONSW4-2 OFF
Stand Alone Telephone SetSW2 ONSW4-2 OFF
Page Port w/Contact ClosureSW2 OFFSW4-2 OFF
Page Port w/o Cont. ClosureSW2 OFFSW4-2 ON
Valcom Page Ctrl. OutputSW2 OFFSW4-2 ON
V-9940 (600 ohm Output)SW2 ONSW4-2 OFF
V-9970 Output using C.C.SW2 OFFSW4-2 OFF
Control 1 Input
(for Primary Port or Line 1)
Use External Dry Contact Closure to activate “Begin
Recording” sequence. (Also see Note for
switch 4-3).
(BUSY) PRISW and PRIMK
Normally Open Contact Closure output that is closed
when unit cannot accept any more pages.
Setting Program Dip Switches
There are several controls and switches on the board
for programming the options of the V-9963. Refer to
Figure 1 (page 4) for location of switches and
controls.
All Dip Switches (OFF – Left) (ON – Right)
SW1: Primary Port or Line 1 Battery Feed
No battery feed supplied to primary portOFF
Battery feed supplied to primary portON
2947008
Page 3
SW2: Priority Port or Line 2 Battery Feed
No battery feed supplied to primary portOFF
Battery feed supplied to primary portON
SW3 The 8-position dipswitch provides:
NOTE: This option is effective only when the inputs
are set at Loop Detect (SW 4-1 OFF).
SW4-4: Normal or Call Stacker Mode
2 Inputs – Primary and PriorityOFF
2 Inputs will function as Call StackerON
SW3-1: DTMF Signaling Options
No DTMF signal (single zone)OFF
DTMF signal accepted (multi-zone)ON
SW3-2, SW3-3: Number of digits to receive
before recording announcement.
1 digitSW3-2 OFFSW3-3 OFF
2 digitsSW3-2 ONSW3-3 OFF
3 digitsSW3-2 OFFSW3-3 ON
4 digitsSW3-2 ONSW3-3 ON
SW3-4: Priority Port Mode
Records primary and priority pages,
Priority page broadcasts first
Priority page broadcasts in real time.
Primary page in progress is recorded and
is broadcast after priority page.
SW3-5: Message Playback Control
Play message onceOFF
Play message twiceON
SW3-6, SW3-7: Pre-Page Alert Tones
No ToneSW3-6 OFFSW 3-7 OFF
Single ToneSW3-6 ONSW3-7 OFF
Dual ToneSW3-6 OFFSW3-7 ON
Quad ToneSW3-6 ONSW3-7 ON
SW3-8: Inter-Page Timing
1 second between pagesOFF
3 seconds between pagesON
SW4 The 4-position dip switch provides:
SW4-1: Primary or Line 1 Page Access
Loop DetectOFF
Audio Detect (VOX)ON
SW4-2: Priority or Line 2 Page Access
Loop DetectOFF
Audio Detect (VOX)ON
SW4-3: Pre “Record” Tone (Enable/Disable)
Normal (3 sec. delay of “Ready to Record”
tone and “Recording Sequence”)
No tones are issued when “Recording
Sequence” is activated. Allows immediate
“Record Activation” with a contact closure.
OFF
ON
OFF
Enable
ON
Disable
Other Switches and Controls
SW5:VOX Sensitivity - sets threshold for detection
PLAY: Illuminates when announcement is playing.
RECORD: Illuminates during recording of the
announcement.
BUSY: Illuminates if, for any reason the unit cannot
accept any more pages.
POWER: Illuminates when –24 Vdc and GND is
applied to the unit.
TECHNICAL ASSISTANCE
When trouble is reported, verify the unit is turned on
and there are no broken connections leading to the
unit.
Assistance in troubleshooting is available from the
factory. When calling, you should have a VOM and a
telephone test set available and be calling from the
job site. Call (540) 427-3900 and ask for Technical
Support, or (540) 427-6000 for Valcom 24-hour
Automated Support or visit our website at
http://www.valcom.com.
VALCOM equipment is not field repairable.
VALCOM maintains service facilities in Roanoke,
VA. Should repairs be necessary, attach a tag to the
unit clearly stating your company name, address,
phone number, contact person, and the nature of the
problem. Send the unit to:
Valcom, Inc.
Repair and Return Dept.
5614 Hollins Road
Roanoke, VA 24019-5056
3947008
Page 4
POWER ON LED
JP3
-24 VDC
POWER INPUT
(-)
(+)
SW4
PRIMARY or
1
LINE 1
PRIORITY or
2
LINE 2
3
TONESPRE-RECORD TONE
4
OFF
LOOP DETECTAUDIO DETECT
LOOP DETECTAUDIO DETECT
PRIMARY PORT CONTACT
CLOSURE INPUT
ON
NO TONES
NOT USED
SYSTEM BUSY LED
PRECORDING LED
PLAYING LED
BACKGROUND
MUSIC INPUT
PRIORITY PORT CONTACT
CLOSURE INPUT
SW5
SW4
SW3
BSYMK
BSYSW
RECMK
RECSW
PLYMK
PLYSW
ABORT
ABORT
CONTROL2
CONTROL2
CONTROL1
CONTROL1
Off
R77
VOX
SENSITIVITY
1
2
3
4
1
2
3
4
5
6
7
8
On
JP2
OPTION
SWITCHES
BUSY MAKE
BUSY SWITCH
RECORD MAKE
RECORD SWITCH
PLAY MAKE
PLAY SWITCH
ABORT
CLOSURE
INPUT
BACKGROUND
MUSIC LEVEL
600 OH M LOO P
OUTPUT TO VALCOM
PAGE CONTROL UNIT
OR OTHER DEVICES
8 OHM OUTPUT TO
VALCOM SPEAKERS
70V AMPLIFIER
PRIORITY or
RING2
TIP2
RING1
TIP1
LINE 2
PORT INPUT
PRIMARY or
LINE 1
PORT INPUT
CONTACT CLOSUR E
OUTPUTS
V-9963
OFF ON
OFF ON
JP1
SW2
SW1
PRIORITY or LINE 2
BATTERY
FEED OPTION
PRIMARY or LINE 1
BATTERY
FEED OPTION
FIGURE 1: CONNECTIONS AND CONTROLS (ACCESSIBLE WITH SIDE PANEL REMOVED)
4947008
Page 5
TELEPHO NE
SYSTEM
Audio
C ontact
Closure
(optional)
PAG E PO R T AC CESS
V -9963
TIP1
RING1
CONTROL1
CONTROL1
LINE OUT
LINE OUT
U p to 150 Valcom
Am plified Speakers
TELEPHO NE
SYSTEM
C . O . L IN E , C E N T R E X
OR PABX STATION
LEV E L A C C E S S
C . O . L IN E , C E N T R E X
OR PABX STATION
LEV E L A C C E S S
TELEPHO NE
SYSTEM
Tip
Ring
Tip
Ring
Tip
Ring
SINGLE ZONE AUDIO OUTPUT
VALCO M
T
M u lt i- Z o n e
C ontrol
R
Unit
Zone
Output
TIP 1
RING1
STATIO N LEVEL AC CESS
V-9940
T
600 O hm
Output
R
TIP 1
RING1
LO O P SETTING
- O R -
V-9970
T
8 Ohm Output
R
C.C.Output
TIP 1
RING1
CONTROL1
CONTROL1
70 V AM PLIFIER
V -9963
TIP 1
RING1
LINE OUT
LINE OUT
PLYSW
PLYM K
V -9963
LINE OUT
LINE OUT
V -9963
V -9963
AM PLIFIER
AUDIO
IN P U T
OUTPUT
MUTE
CONTACT
U p to 150 V alcom
Am plified Speakers
Up to 150
Valcom
Am plified
Speakers
25 or 70V
Speakers
M ULTI-ZONE PAGE CO NTROL
V -9963
LOOP START TRUNK
PORT O R STANDAR D
TELEPHO NE SET
TIP 1
RING1
600 O H M
OUTPUT
TIP
RING
M U L T I- Z O N E 1 -W A Y
PAGE CO NTROL
U p to 150 V alcom
Am plified Speakers
LOO P START ACCESS
V -9963
LO O P STA R T
TRUNK PORT OR
STANDARD
TELEPHO NE SET
TIP 1
RING1
LIN E
OUT
U p to 150 V alcom
Am plified Speakers
FIGURE 2 - SIMPLIFIED BLOCK DIAGRAM OF TYPICAL CO NFIGURATIONS
(P ow er connections not show n)
5947008
Page 6
Valcom, Inc. warrants its products to be free from defects in materials and w orkmanship under condit ions of normal use and service
VALCOM LIMITED WARRANTY
for a period of one year from the date of shipment. The obligation under this w arranty shall be limited to the replacement, repair or
refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim,
2. the defect is not the result of damage, misuse, or negligence after the original shipment,
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (A service charge
plus parts and labor will be applied to units defaced or physically damaged),
4. freight charges for the return of products are prepaid,
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (Major repairs will be
subject to additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied, and i n no event shall Valcom, I n c. be
liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer In connection
with the purchase, operation or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier
should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the F. O. B.
point.
Headquarters:
Valcom, Inc.
1111 Industry Avenue
Roanoke, VA 24013
Phone: (540) 427-3900
FAX: (540) 427-3517
35 Van Kirk Drive #11 and 12
In Canada:
CMX Corporation
Brampton, Ontario L7A1A5
Phone: (905) 456-1072
FAX: (905) 456-2269
6947008
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