Valcom v-9941a Service Manual

VSP-V-9941A
Issue 4
V-9941A ONE ZONE HANDSFREE TALKBACK CONTROL UNIT
INTRODUCTION
The V-9941A is a One Zone Handsfree Page Unit for use on an Electronic Key system line key position, a PABX loop start trunk port, a dedicated single line telephone or a 600 Ohm two-way page port with a contact closure.
These instructions contain the specifications and information necessary to install, operate and maintain the One Zone Handsfree Talkback Control Unit.
SPECIFICATIONS
Purpose
Provides battery feed and loop detect circuitry to
properly interface with a telephone system C. O. position or dedicated single line telephone.
Provides VOX circuit and handsfree amplifier to
drive 45 Ohm talkback speakers.
Provides 600 Ohm input with ground start input
to operate on E-Key systems with a 600 Ohm two- way page port and a contact closure.
Applications
PABX loop start trunk port
Electronic key system C. O. Line position
Telephone systems with 600 Ohm two-way page
port and contact closure
Dedicated single line telephone
Refer to Figure 1 for a block diagram of a typical installation.
NOTE: When used with additional equipment, the V-9941A can also be accessed from a push-to-talk microphone for use in restaurant drive-in windows and other similar applications. Contact Valcom Application Engineering for information.
Features
Loop start
Input for ground start from a contact closure
Provides optional battery feed
Built in talkback amplifier
Directly drives up to two talkback speakers
Will drive Valcom one-way amplified speaker
assemblies
Screw terminals for all connections
Initial alert tone option
Repeated alert tone option
Music input
Speaker inhibit option
Operates on -24VDC "B" Battery
Limitations
Maximum of two Valcom talkback speakers plus
40 one-way amplified speaker assemblies.
Maximum allowable cable distance from control
unit to talkback speakers is 800 feet.
Capacity
Each V-9941A will provide one zone of talkback
paging
The V-9941A is a single talkpath unit
Each V-9941A will drive up to two 45 Ohm
talkback speakers
Up to 40 one-way amplified speaker assemblies
may be used in addition to the talkback speakers
1 947960
V-9941A
Electronic Key or PABX
Page Port Access (600 Ohms) with Contact Closure
C. O. Line Position or Loop Start Trunk Port
Figure 1 - Typical Loop Start Trunk Installation
Power Supply
Talkback Speaker
Dimensions/Weight
8.25" H x 4.65" W x 2.30" D (20.96cm H x 11.81cm W x 5.84cm D)
1.5 lbs. (0.68 kg)
Power Requirements
21.5 to -26VDC "B" Battery, 300mA maximum
Environment
Temperature: 0 to +50° C Humidity: 0 to 85% (non-precipitating)
SYSTEM DESIGN
General
The Valcom V-9941A talkback control unit is designed to provide paging access from a C. O. position or loop start trunk port of a telephone system. The V-9941A may also be connected to a 600 Ohm two-way page port with a contact closure or a dedicated single line telephone. The V-9941A contains all the VOX and handsfree amplifier circuitry required to drive up to two Valcom 45 Ohm talkback speakers.
Electronic Key, PABX Access or Dedicated Single Line Telephone
The following components are required when paging from a PABX loop start trunk port, Electronic Key System C. O. line position or a Dedicated Single Line Telephone:
A telephone system C. O. line port or PABX loop start trunk port with a circuit card installed or a dedicated single line telephone:
(1) V-9941A talkback control unit (1) VP-624B power supply 45 Ohm talkback speakers (maximum two)
The following components are required when paging from a 600 Ohm two-way paging port:
600 Ohm two-way paging port with contact closure (1) V-9941A talkback page control (1) VP-624B power supply 45 Ohm talkback speaker (maximum two)
Background Music
The V-9941A provides background music input and is designed to automatically cut off the music during a page. If background music is to be installed, a receiver providing an 8 Ohm output with 1-3 Watts of output power will be required.
Inhibit Option
The V-9941A is equipped with an inhibit lead that may be used in special applications to automatically turn off the speakers and allow a handset conversation between the calling party and a single line telephone connected to the paging Tip and Ring.
To use the inhibit function you will need a dedicated single line telephone modified for "A" Lead Control and a 5.1K Ohm 1/4 Watt resistor.
INSTALLATION
Mounting
Remove the metal mounting plate from the rear of the V-9941A enclosure. Using two #6 ¾ inch wood screws, mount the plate in a vacant space on the backboard with the telephone system common equipment. Both mounting holes must be utilized to insure secure mounting of the unit. See Figure 1A.
Open the V-9941A enclosure to access connections and option switches. Slide the rear of the unit (contains the board) onto the mounting plate and lock in place with screw provided. Make connections. Replace cover and lock in place with the #6 ¾ inch screw provided.
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TO REMOVE COVER LOOSEN SCREW, THEN ACTIVATE LATCH
PLASTIC COVER
V-9941A
WIREWAY OPENING TO WALL PLATE AND JUNCTION BOX
CIRCUIT BOARD HOUSING ASSEMBLY
SNAP LATCH
FIGURE 1A
WIRE TIE LOOP WIRE TIE USED TO BUNDLE ENTERING AND LEAVING TERMINAL
METAL WALL MOUNTING PLATE
BRACKET LOCKING SCREW
.155 DIA. HOLES FOR MOUNTING SINGLE OR DOUBLE GANG JUNCTION HOLE PATTERN MATCHES BOTH AND US JUNCTION BOXES
1.5 x 2 WIRE ACCESS OPENING TO JUNCTION BOX
R T
SNAP LATCH FOR COVER
Music
Music
Spkr
Inhibit
10
9 7
8
Spkr
6
Gnd Start
5
-24VDC
4
Ground
3
Ring
Tip
2
1
Ground (+)
-24VDC
C.O. Line Position or Loop Start Trunk Port
45 Ohm Talkback Speaker
ELECTRONIC KEY SYSTEM OR PABX ACCESS
INSTALLATION
WIRING INSTRUCTIONS:
__ b. "SW2" controls the repeated alert tone.
Place a check by each step as it is completed:
__ 1. Connect Tip of the telephone system trunk
position to the V-9941A terminal 1 (TIP).
__ 2. Connect Ring of the trunk port to the
__ c. "SW3" turn ON (Battery Feed Switch). __ 5. Plug in power supply.
NOTE: "A" battery may be substituted for "B"
V-9941A terminal 2 (RING).
__ 3. Connect Tip and Ring of the talkback
__ 6. Connect -24VDC "B" battery (may be
speakers to the V-9941A terminals 6 and 7 (SPKR) of the V-9941A.
4. Option Switches: __ a. "SW1" controls the initial alert tone. Turn
__ 7. Connect -24VDC "B" ground ("+" or "signal
the switch ON to precede each page with an
3
audible tone.
Turn the switch ON to have a short tone burst every 15 seconds during a handsfree page.
battery.
referred to as "-" or "signal battery") from power supply to terminal 4 (-24VDC) on the V-9941A.
ground") from power supply to terminal 3 (GND).
ELECTRONIC KEY PAGE PORT CONNECTIONS
Electronic Key System
Contact Closure
V-9941A
R T
Inhibit
10
Music
Music
9 7
8
Spkr
Spkr
6
Gnd Start
5
-24VDC
4
Ground
3
Tip
Ring
2
1
Page Port
Ground (+)
-24VDC
45 Ohm Talkback Speaker
__ 8. Connect -24VDC ground (+) from power
supply to telephone system GROUND.
WIRING INSTRUCTIONS:
__ 1. Connect Tip of the telephone system 600
Ohm page port to terminal 1 (TIP) of the V-9941A.
__ 2. Connect Ring of the 600 Ohm page port to
terminal 2 (RING).
__ 3. Connect one side of the telephone system
dry contact closure to terminal 3 (GND) of the V-9941A.
__ 4. Connect the other side of the contact closure
to terminal 5 (GND ST) of the V-9941A.
__ 5. Connect Tip and Ring of the talkback
speakers to the V-9941A terminals 6 and 7 (SPKR).
6. Option Switches: __ a. "SW1" controls the initial alert tone. Turn
the switch ON to precede each page with an audible tone.
__ b. "SW2" controls the repeated alert tone.
Turn the switch ON to have a short tone burst every 15 seconds during a handsfree page.
__ 7. Plug in power supply.
NOTE: "A" battery may be substituted for "B" battery.
__ 8. Connect -24VDC "B" battery (may be
referred to as "-" or "signal battery") from power supply to terminal 4 (-24VDC) on the V-9941A.
__ 9. Connect -24VDC "B" ground ("+" or "signal
ground") from power supply to terminal 3 (GND).
__ 10. Connect -24VDC ground (+) from power
supply to telephone system GROUND.
__ 11. " SW3 " turn to the OFF position (Battery
Feed Off).
RAT 15 Sec Tone
Initial Tone IATE
Phone to Speaker Speaker to Phone
Battery Feed
Location of Screw Terminals,
Option Switches and Volume Controls
V-9941A One Zone Talkback Control
Music
Music
Inhibit
10
9 78 6
SCREW CONNECTION DESIGNATIONS
Spkr
OFF
ON
Spkr
5
OFF
ON
Gnd Start
-24VDC
4 3 2 1
SW1
SW3
Ground
Ring
Tip
4
Volume Adjustments
There are two volume controls on the V-9941A. The control on the left adjusts the speaker to phone level and the control on the right adjusts the phone to speaker level. Turn the controls clockwise to increase the volume.
__ a. Speaker to Phone: Adjust this control so the reply from the speaker is clear. IMPORTANT: This is the most critical adjustment. Set the volume at the lowest practical level. Setting this control too high will increase background noise without giving greater talkback volume.
__ b. Phone to Speaker: Adjust this control to give the desired listening level at the speakers.
Optional Connections A) MUSIC:
__ 1. Connect a pair from an amplified music
source to terminals 8 and 9 (MUSIC) of the V-9941A.
__ 2. Adjust the control on the music source for
the desired music level at the speakers.
B) INHIBIT CONNECTIONS:
__ 1. Verify the telephone being used has been
modified for "A" Lead Control. Contact the telephone manufacturer for assistance if required.
__ 2. Connect Tip of the Telephone to terminal 1
of the V-9941A.
__ 3. Connect Ring of the Telephone to terminal
2.
__ 4. Connect the “A1” Lead of the Telephone to
the V-9941A terminal 3.
__ 5. Connect the “A” Lead of the Telephone to
one end of a 5.1K Ohm 1/4 Watt resistor.
__ 6. Connect the other end of the resistor to
V-9941A terminal 10.
Telephone System C.O. Line Position
or Loop Start Trunk Port
OPERATION
The V-9941A provides a -24VDC battery feed on Tip and Ring (SW3 ON). This provides "Talk Battery" to allow proper operation of PABX loop start trunk ports, Electronic Key system line key position or a dedicated single line telephone. A loop sense circuit connected with the battery feed turns on the V-9941A on access from the phone system. Note: By turning SW3 "OFF" and placing a ground on the ground start terminal, the unit may be accessed.
Immediately after access the V-9941A will send a tone to the speakers if the initial alert tone option has been enabled (SW1). The user will then be able to page to the speakers and receive a handsfree reply. As long as the person originating the call remains quiet, he will monitor the speaker. As soon as the caller begins to speak, the VOX circuit will switch and allow paging through the speaker. Throughout the call, if the 15 second repeated alert tone has been enabled (SW2) there will be a tone at the speaker every 15 seconds. When the calling party disconnects, the V-9941A will sense the open loop from the phone system and automatically turn off the speaker. If the V-9941A was accessed with a ground on the ground start lead, the unit releases when the ground is removed.
If the inhibit circuit has been connected to a single line phone and that phone goes off hook during a page, the V-9941A will sense approximately 5K Ohms to ground through the “A” lead contacts of the phone and it will turn off the speakers. Since the telephone Tip and Ring has been connected to the Valcom Tip and Ring, the called and calling parties may now converse.
An internal relay will automatically connect a music source (optional) to the speakers when the V-9941A is idle and remove the music during a page. During a page the music source will be connected to a 2.2 Ohm load resistor.
V-9941A Connecting Block
W/BL BL/W
BR/W
BL/R
T R
Inhibit
Ground
CONNECTIONS FOR INHIBIT OPTION
T RAA1
5.1K Ohm
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TECHNICAL ASSISTANCE
When trouble is reported, verify that power is being supplied to the unit and there are no broken connections. Check voltages for proper polarity on the cross connect block.
Table 1 identifies symptoms of some possible problems with solutions.
If a spare unit is available, continue to troubleshoot by substituting the spare unit for the suspected defective unit.
Assistance in troubleshooting is available from the factory. When calling, you should have a VOM, several clip leads and a test set available and be
Technical Support, or (540) 767-1555 for Valcom 24-hour Faxback System or visit our website at http://www.valcom.com.
Valcom equipment is not field repairable. Valcom, Inc. maintains service facilities in Roanoke, VA. Should repairs be necessary, attach a tag to the unit clearly stating your company name, address, phone number, contact person and the nature of the problem.
Send the unit to:
Valcom, Inc.
Repair and Return Dept.
5614 Hollins Road
Roanoke, VA 24019-5056
calling from the job site. Call (540) 563-2000 for
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service for a period of one year from the date of shipment. The obligation under this warranty shall be limited to the replacement, repair or refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service
4. freight charges for the return of products to Valcom are prepaid;
5. all units ‘out of warranty’ are subject to a service charge. The service charge will cover minor repairs (major repairs will be
This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.
Headquarters: In Canada Valcom, Inc. CMX Corporation 5614 Hollins Road 35 Van Kirk Drive #11 and 12 Roanoke, VA 24019-5056 Brampton, Ontario L7A 1A5 Phone: (540) 563-2000 Phone: (905) 456-1072 FAX: (540) 362-9800 FAX: (905) 456-2269
charge plus parts and labor will be applied to units defaced or physically damaged);
subject to additional charges for parts and labor).
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(8) Music
(9) Music
Problem
1. No talk battery on Tip and Ring
2. No paging at speaker
3. Paging at speaker but no reply from speaker
TROUBLESHOOTING CHART
Possible Solution
a. Verify good connections on terminals 1 (TIP), 2 (RING), 3 (GND), and 4 (-24VDC). Verify SW3 in "ON" position.
a. Test system with two Lineman's Test sets: a. Disconnect TIP and RING of the V-9941A from the telephone
system.
b. Connect one test set across terminals 1 (TIP) and 2 (RING) of the
V-9941A and the second test set across terminals 6 (SPKR) and 7 (SPKR). Turn SW3 "ON".
c. While monitoring the second test set, go off hook on the first test set
and page.
d. If the page is heard when the V-9941A is working, verify the
connections to the speakers. If your system still does not work, verify proper programming of your phone system. There should not be any type of toll restriction on the port used to access the Valcom equipment.
a. Verify talkback speakers are being used.
(NOTE: Most page ports are not talkback compatible)
Tip (1)
Ring (2)
SW3 Battery Feed
Gnd Start (5) Inhibit (10)
-24Vdc (4) Ground (3)
Battery Feed Loop Detect
Control Circuit
Music Relay
Power Supply
Talkback Amplifier
(6) Spkr (7) Spkr
SIMPLIFIED SCHEMATIC
NOTE: Specifications are subject to change without notice.
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