Valcom V-2928 Service Manual

Issue 3

TALKBACK INTERCOM SYSTEM

V-2928 OPTION BOARD

The V-2928 Option Board is an add-on feature for the V-2924A Expandable Zone Talkback Intercom System. The addition of this board provides the following supplemental features:

• Time sync output

• Custom page groups

• Enhanced Caller ID

• Flexible Architectural numbering plan

• Interface to the PC Programming Tool

• Store user data to EEROM

Dimensions/Weight

• 5.3" L x 3.00" W x 1.10" D

• (13.46cm L x 7.62cm W x 2.79cm D)

• 0.9 lbs (0.41 kg)

The V-2924A Programming Tool is a windows based software tool designed to interface with the V-2928 Option Board. The Option Board and the Programming Tool must both be installed to access the additional features provided by the Option Board. All features must be set with the Programming Tool

when the Option Board and Programming Tool are installed.

CONTENTS

INSTALLATION OF THE OPTION BOARD 2 INSTALLATION OF THE PROGRAMMING TOOL 2

Figure 1 - Option Board Location on the Control Board 3

USING THE PROGRAMMING TOOL 4 System Configuration 4,5 Architectural Number and CLID Programming 6,7 Audio Connection 7,8 Class of Service 8

Clock 9

Custom Page Groups 10 Master Clock Schedule 11,12 System 13,14 Save Programmed Data to File 14 COMMUNICATING WITH THE V-2924A 15 Initiating Communications 15

• Direct Connect, Modem Connect 15

Select Dialing Method

• Modem Connect, Manual Connect 15,16 Send Data to V-2924A/Receive Data from V-2924A 16,17 Set System Date and Time 17 Read Software and Firmware Revision Number 17 Ending Communications 17

SETUP OF THE V-2924A MODEM 18-21 MENU OPTIONS 21-23 Print, Window, Help, Exit TECHNICAL ASSISTANCE, WARRANTY 23 ADDITIONAL HARDWARE CONNECTIONS 24

1 947150

• Real time clock for SMDR printer

• Auto detect for Com Port or Modem

• Auto adjust for Daylight Savings Time

• Evacuation tone to specified groups

• Time tones to any of the Pre-Determined

Groups selected

• Read software/firmware revision numbers

INSTALLATION OF THE OPTION BOARD

The Option Board must first be installed on the Control Unit Board (See Figure 1).

WARNING: Disconnect main power before servicing.

• Remove the side plate and top cover of the Control Unit and set aside.

• Slide small side plate upward to provide opening for Option Board connector (See Figure 1).

• Align J3 on the Option Board directly over J1 on the Control Board.

• Align J4 on the Option Board directly over JP2 on the Control Board.

• Press Option Board firmly in place to make sure connectors are seated properly.

• Replace the top cover and side plate of the Control Unit and plug in the power supply.

• Plug PC Communication Cable (included) into P1, PC Programming Port (located on the Option

Board - See Figure 1).

The V-2928 Option Board requires the use of the PC Programming Tool to access the various features it provides.

INSTALLATION OF THE PROGRAMMING TOOL

Minimum Computer Requirements for the Valcom V-2924A Programming Tool:

Hardware:

• Pentium (higher is recommended)

• Hard drive with 60 Mbytes free

• Mouse

• 64 Mbytes of RAM (more is recommended)

• 1 available serial communication port

Operating System:

• The Programming Tool is compatible with Windows 98, ME, NT.4.0,Windows 2000 and Windows XP.

Rev 2 Programming Tool is compatible with previous versions of hardware, however, the new hardware is not compatible with previous versions of the Programming Tool.

The programming tool software is furnished on CD and must be installed to the hard drive. To install the software:

• Insert Programming Tool CD.

• CD will Auto Run.

• Follow on-screen instructions for full installation.

• The Valcom V-2924sc Programming Tool will automatically appear in the Programs list.

FIGURE 1 - OPTION B OARD LOCATION ON THE V-2928 CONTROL BOARD

Top View

Side View

RS232 S erial P ort for SMDR (DB9 Connector)

P10

JP2

PC Programming Port (located on Option Board)

Slide plate covering connector ports up to provide opening for connector

Option Board Location

J3 and J4 are located on the under side of the Option Board.

HIGH VOLTA GE ARE A

DISCONNECT POWER

BEFORE SER VICING

Align J3 on the Option Board directly over J1 on the Control Board Align J4 on the Option Board directly over JP2 on the Control Board Press Option Board firmly into place.

USING THE PROGRAMMING TOOL

• On the taskbar, click the Start button, point to Programs and select VALCOM V-2924sc

Programming Tool.

• The V-2924 Programming Tool splash screen appears momentarily and then the Programming screen comes into view.

System Configuration

To begin the programming process, click on File. A pull-down menu appears allowing selection of a previously programmed file (click on Open) or the ability to create a new file (click on New). The following instructions assume a New configuration file is being created. Click on New from the pull-down menu. A System Configuration screen is displayed to allow selection of the installed components within the system.

Select one of the following from the list:

• For a 24-station system select Main Board.

• For a 48 station system select Main Board + Expansion 1.

• For a 72 station system select Main Board + Expansion 1, 2.

• For a 96 station system select Main Board + Expansion 1, 2, 3.

Click in the box next to Clock Board if the V-2927 Clock Control Card is installed. Press OK to accept the present selection or Cancel to re-select. When selection is complete, the Programming

Window Screen will be displayed. (To display the configuration of the system press the Details button).

When OK is selected from the System Configuration screen, the Programming Window app ears - see below. The Programming Window allows each option to be accessed by selecting the option and pressing Open or by double clicking on the selected option. All functions can be listed at once by pressing Open All. (All of the options accessed through the Programming Window can also be accessed from the pulldown menus).

Architectural Number and CLID (Caller ID) Programming

The first function to configure is the Architectural Number and CLID Programming. The Architectural Number is a 1 to 4 digit number that is dialed by the phone to connect to a specific speaker.

Flexible architectural numbering is often selected to allow speakers and room numbers to match. The CLID Programming allows a name or up to 15 characters description to be entered for each station.

The information entered in the CLID description field will be displayed on the phone or Caller ID unit if provided as part of the system.

The Edit Station Entry allows a CLID description to be entered for each station. Example: 105 would be the Arch # and MR. HALL would be the CLID description (15 character limit).

The Delete Station Entry allows removal of selected architectural and CLID descriptions. Auto Numbering assigns the Arch # in sequential order. The beginning number is the currently selected station;

an ending number must be specified. To Auto Number – Highlight station where architectural numbering begins.

Select Edit Station Entry. Enter beginning architectural number and select OK. Select Auto Numbering and enter last architectural number (must be a higher number). Select OK.

Enter information for the Main Board as well as each Expansion Unit being used and press OK to accept.

Audio Connections

This screen allows selection of groups to receive Background Music, Time Tones and Emergency Tones. This sample system consists of a "Main Board + Expansion 1" so eight groups are available to receive audio connections. (Each group contains six stations).

Group 1 Stations 1, 2, 3, 4, 5, 6 Main Board Group 2 Stations 7, 8, 9, 10, 11, 12 Main Board Group 3 Stations 13, 14, 15, 16, 17, 18 Main Board Group 4 Stations 19, 20, 21, 22, 23, 24 Main Board Group 5 Stations 25, 26, 27, 28, 29, 30 Expansion 1 Group 6 Stations 31, 32, 33, 34, 35, 36 Expansion 1 Group 7 Stations 37, 38, 39, 40, 41, 42 Expansion 1 Group 8 Stations 43, 44, 45, 46, 47, 48 Expansion 1

Click on the tab of the desired feature to program zones. Click on each group button to receive the audio connection. If all groups are to receive an audio connection for the specific feature, select Include All.

The zones for each feature: BGM, Time Tone and Emergency, are selected in the same manner.

Defaults: BGM - All Off Time Tone - All On Emergency - All On

After zones for each feature have been selected, press the OK button.

The Audio Connections screen disappears, with the Programming Window still being active to allow selection of other options.

Class of Service.

Class of Service defines how a call originated by a button press will be queued for answer by the attendant.

• Emergency Only - Top priority. Stations programmed as Emergency Only are moved to the top of the priority list to be answered first.

• Normal/Emergency - Calls from stations programmed as Normal/Emergency are received in the queue as they are made. 1 button press from the station, the call is received as a normal call; 4 button presses from the station, the call is received as an emergency call.

• Normal Only - Calls from stations programmed as Normal Only are received in the queue as Normal priority whether 1 or 4 button presses are made at the calling station.

Set the Class of Service for all Groups on the Main Board as well as any Expansion Boards. Press the down arrow at the end of the Class of Service field to display the available types of service for selection.

When finished, press the Close button.

Default option of all stations, with or without the Option Board installed, is Normal/Emergency

+ 16 hidden pages