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VSP-V-2901A
Issue 4
V-2901A
UNIVERSAL DOOR ANSWERING SYSTEM
INTRODUCTION
The V-2901A, Universal Door Answering System,
when used with Valcom Doorplate Speakers,
provides voice paging with handsfree reply to a door
from any telephone location. The V-2901A initiates
ring-in on the telephone system and sends a
confirmation tone to the door speaker. The individual
at the phone responding to the signal will determine if
access should be allowed. Pressing a programmed
code on the telephone dialpad or pressing the remote
button will unlock the door to allow admission. The
V-2901A also provides an alarm control output to
alert an alarm system of an unauthorized entry.
These instructions contain the specifications and
information necessary to install, operate and maintain
the Universal Door Answering System.
FCC Notice
This equipment generates and uses radio frequency
energy and if not installed and used properly, that is,
in strict accordance with the instructions listed in this
User's Manual, may cause interference to radio and
television reception.
It has been tested and found to comply with the limits
for a Class B Computing Device in accordance with
the specifications in Subpart B of Part 15 of the FCC
rules, which are designed to provide reasonable
protection against such interference in a residential
installation. If this equipment does cause interference
to radio or television reception, which can be
determined by turning off the equipment and seeing if
the interference stops, the user is encouraged to try
and correct the interference by one or more of the
following measures:
• Reorient the receiving antenna.
• Relocate the equipment with respect to the radio
or television.
• Move the equipment further away from the radio
or television.
• Plug the equipment into a different branch
circuit.
NOTE: The manufacturer is not responsible for
any radio or TV interference caused by
unauthorized modifications to this equipment.
Such modifications could void the user's authority
to operate the equipment.
SPECIFICATIONS
Access
• Electronic Key Systems
• PABXs
• 1A2 Key Systems
• Stand Alone Systems
Refer to Figure 1 for a simplified block diagram of a
typical installation.
1 947301A
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with
SIMPLIFIED BLOCK DIAGRAM OF A TYPICAL INSTALLATION
E-Key
C.O.Line
Position
V-2901A
Universal
Door
Answering
System
Power
Supply
FIGURE 1
Doorplate
Speaker
Pushbutton
Features
• Compatible with PABX, E-Key and 1A2
telephone systems
• Switch selectable - loop or ground start access
• Provides handsfree talkback
• RJ11 modular connector for Tip and Ring
connections
• Power ON LED
• Provides door unlock contacts
• Programmable options:
Programming access code
Ring pattern
Activate lock relay
Duration of lock relay activation
Time door can remain open after unlock
(exit delay time)
Entry delay time
Duration of ringing
Disable station alarm
Alarm disable code
Station alert tone
• Input for manual door unlock (push-button)
• Built-in 30Hz ring voltage generator with on/off
switch
• Ringback tone to speaker
• Calls can be placed On Hold
• Background music input with volume control
• Speaker to phone volume control
• Phone to speaker volume control
• Confirmation tone
• Compatible with tone dial phones
• Works with Valcom V-1072A doorplate speaker
or other Valcom talkback or doorplate speakers
• Compatible with VPB-260 battery backup
Dimensions/Weight
• 8.60"H x 11.00"W x 2.30"D
(21.84cm H x 27.94cm W x 5.84cm D)
• 3.0 lbs. (1.36 kg)
Nominal Specifications
Input Impedance: 600 Ohms
Input Level: -10dBm Nominal
Output Impedance: 45 Ohms
Ring Supply: 90VAC, 30Hz
Power Requirements
Power Supply: -24VDC filtered
600mA minimum
Environment
Temperature: 0 to +40°C
Humidity: 0 to 85% (non-precipitating)
Components
The following equipment is recommended when
using the V-2901A:
• 1 - V-2901A Universal Door Answering System
• 1 - C. O. Line Position (Electronic Key
System); or
• 1 - Loop Trunk Position (PABX); or
• 1 - 400 type line card (1A2 key)
• 1 - Dedicated single line phone*
• 1 - Valcom Doorplate Speaker**
• 1 - VP-624B Power Supply
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* A single line telephone cannot be connected to
both the V-2901A and an incoming central office
line.
** It is recommended that one talkback speaker
be used. Use of more than one talkback speaker
may result in damage to the V-2901A. Up to 40
one-way amplified speakers may be connected to
the V-2901A speaker output.
DESIGN
The V-2901A, Universal Door Answering System,
was designed to provide voice paging with handsfree
reply to a door speaker from a telephone location.
The V-2901A initiates ring-in on the telephone
system and sends a confirmation tone to the door
when a button is pressed at the door (Valcom
doorplate speakers are normally used in this
application). The individual at the phone responding
to the signal can converse with the person at the door
and determine if access should be allowed. If the
door is equipped with an electric strikeplate, the
person at the phone can enter a programmed code on
the telephone dialpad or press a remote button to
unlock the door to allow admission. A call to the
door may also be initiated from the telephone system.
The V-2901A provides an alarm control output for
unauthorized entry. When the door lock relay is
activated and the door remains open longer than the
programmed period of time, a ground potential will
appear on pin 3 of the V-2901A (unauthorized door
opening) that can be used to signal a customer
provided alarm, auto dialer, etc. Also, if the phone is
on hook, the phone will begin ringing in a single burst
pattern. If the phone is off hook, it will receive a
momentary warble tone. After hang-up, if the door is
not closed, the alarm condition will continue.
When indication arrives that a door is open while
door station is inactive, such as a break-in, the system
waits the programmed period of time (entry delay
time) for a confirmation of entry indicating the
opening as legitimate. When this does not arrive in
the programmed time frame or if it arrives and the
door is not closed at the end of the programmed time
period, an alarm will sound in the same manner as
described above.
The V-2901A also provides a background music
input and is designed to automatically mute music
during a page. If background music is to be installed,
a low level music source such as the Valcom V-2952
FM Tuner will be required.
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Applications for the V-2901A includes a doorway,
gateway, window or secure room - just to name a few.
INSTALLATION
Cabling
A 25 pair cable with a female amphenol connector
should be run from the V-2901A to a 66 block. The
cables should be terminated on the connecting block
in standard color code. Refer to Figure 2 - Block
Connections for the pinout locations.
Mounting
The V-2901A is designed to be wall or shelf
mounted. When wall mounting the V-2901A, secure
the unit to wall studs or a suitable brace, away from
heat sources or strong magnetic fields (motors, fans,
power supplies, etc.) with controls and connectors
accessible. (A plywood backboard two feet square
and at least 1/2 inch thick attached to wall studs
would be considered a suitable brace).
Four #10 x 3/4 inch flat-head wood screws are
included for mounting. Fasten two screws on the
mounting surface, allowing them to protrude 1/8 inch
to 1/4 inch. Place the chassis of the V-2901A onto
the screwheads at the mounting slots. Position the
remaining screws and fasten through the remaining
mounting slots. Tighten screws.
Connections
Mount a 66 block on the backboard near the
V-2901A Universal Door Answering System and
label the block per Figure 2.
Move slide switch SW2 on the V-2901A to the
appropriate location, Loop or Ground Start, (see
Figure 3) depending on how the V-2901A is
accessed.
If a modular cord is used for Tip and Ring
connections, start at step ONE. For 66 block
connections start at step TWO.
___ 1. Connect one end of the modular cord to the
V-2901A RJ11 and the other end to the
appropriate line position of the phone
system. Go to step 3.
___ 2. Connect Tip of the key system line position,
loop or ground start trunk, to Pin 26 (W/BL)
and Ring to Pin 1 (BL/W).
___ 3. Connect Tip of a 45 Ohm talkback speaker
to pin 32 (R/O) and Ring to pin 7 (O/R).
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___ 4. If using a door button with the talkback
speaker, connect normally open, single pole
push-button switch to Door Button
connection pin 33 (R/G) and pin 9 (BR/R)
Ground. (Figure 5 depicts the speaker/door
button hookup).
___ 5. Move slide switch SW1 (located on the
V-2901A board) to the ON position if the
telephone system is to ring when the door
button is pressed. (Refer to Figure 3 for
location).
___ 6. Connect the -24VDC power supply. -
24VDC should be connected to pin 25 (S/V)
and Ground connected to pin 50 (V/S). The
power LED located on the V-2901A board
should illuminate.
Battery Backup
A Valcom VPB-260 Battery Backup may be added to
the system to provide power in case of power failure.
The VPB-260 plugs directly into the V-2901A.
Figure 4 shows the appropriate connection. The
VPB-260 should be allowed to charge for
approximately 9 hours before operating the V-2901A.
The Valcom VPB-260 battery backup may be
used as the sole supply of power to the V-2901A.
Remote Door Unlock Relay
Figure 6 shows the V-2901A contact arrangement
available for electric strike plate operation.
Before connecting an electric lock to the V-2901A,
consult the manufacturer instructions for the proper
connecting arrangement.
Remote Push-button for Manual Door
Release
A momentary, normally open, single-pole,
single-throw switch can be connected to the system.
Pinouts to the 66 block are shown in Figure 7. Refer
to manufacturer instructions for proper connections.
The remote button should be placed in an
inconspicuous location to provide a more secure
system.
NOTE: If the remote button does not
respond, you have most likely entered a
confirmation press. Any immediate
additional presses will result in an alarm
condition.
Handsfree Indicator ("Station
Outputs")
The V-2901A supplies connections to allow a
handsfree indicator to be connected to the system.
During handsfree communication, pin 6 goes to
-24VDC when connected as shown in Figure 8.
Maximum current available is 50mA.
Door Sensor
When this contact is shorted (opening the door, gate
etc) without a legitimate dialpad or remote key press
opening, this will initiate an alarm condition. Refer
to Figure 9 for typical connections.
Unauthorized Door Opening
During an alarm state, UDO (unauthorized door
opening) goes to ground, to signal a customer
provided alarm that an alarm condition exists. Refer
to Figure 10 for typical connections.
Remote Signaling (Alerting Device)
The V-2901A supplies contacts to allow an alerting
device to be connected to the system. These contacts
follow the ringing cycle (except when using British
Ring - see note page 8) and can be used to operate a
remote signaling device such as a bell, buzzer or
light. Refer to Figure 11 for a typical connection
using these contacts.
Background Music Connections
Connect the low level (-10dBm nominal) output of a
music source to pin 29 (W/BR) and pin 4 (BR/W) of
the 66 block. Adjust output of the music source to a
low level. Volume of the background music will be
regulated by the music volume control of the V2901A.
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FIGURE 2 - BLOCK CONNECTIONS
Tip
Ring
Common Audible Make
Common Audible Stationary
Common Audible Break
Unauthorized Door Opening
Background Music Tip
Background Music Ring
Door Unlock Make
Door Unlock Stationary
Door Unlock Break
Station
Handsfree Speaker Tip
Handsfree Speaker Ring
Door Button
Remote
Door Sensor
Ground
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Not Used
Power Supply GND
Power Supply -24VDC
W/BL
BL/W
W/O
O/W
W/GR
GR/W
W/BR
BR/W
W/S
S/W
R/BL
BL/R
R/O
O/R
R/G
G/R
R/BR
BR/R
R/S
S/R
BK/BL
BL/BK
BK/O
O/BK
BK/G
G/BK
BK/BR
BR/BK
BK/S
S/BK
Y/BL
BL/Y
Y/O
O/Y
Y/G
G/Y
Y/BR
BR/Y
Y/S
S/Y
V/BL
BL/V
V/O
O/V
V/G
G/V
V/BR
BR/V
V/S
S/V
26
1
27
2
28
3
29
4
30
5
31
6
32
7
33
8
34
9
35
10
36
11
37
12
38
13
39
14
40
15
41
16
42
17
43
18
44
19
45
20
46
21
47
22
48
23
49
24
50
25
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Figure 3 - Connector and Control Locations
V-2901A
VPB-260
TYPICAL APPLICATIONS
with Pushbutton
diagram for connection
Amphenol Connector
Volume
Music
Phone to Speaker
Gnd Start
Loop Start
SW2
Off
On
Ringer
SW1 RJ11
Figure 4 - Battery Backup
Speaker to Phone
Power LED
Handsfree
Controls
Figure 5 - Doorplate Speaker with Pushbutton
66 Block
Handsfree Speaker Tip
Handsfree Speaker Ring
Door Button
Ground
Figure 6 - Remote Door Unlock Relay
66 Block
Door Unlock Make (W/S) P 30
Door Unlock Stationary (S/W) P 5
Door Unlock Break (R/BL) P 31
NO = Normally Open
NC = Normally Closed
(R/O)
(O/R)
(R/G)
(BR/R)
P 32
P 7
P 33
P 9
T
R
NO
Com
NC
Strikeplate
Power Supply
PB
Customer Provided
Equipment
Electric
Strikeplate
Solenoid
Handsfree Talkback
45 ohm Speaker
NOTE: Consult manfacturer's connection
of strikeplate. N. C.
connection may be
required on some
strikeplates instead of
N.O.
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TYPICAL APPLICATIONS (Continued)
Figure 7 - Remote/Confirmation Pushbutton for Manual Door Release
Customer Provided
Equipment
Momentary
Single Pole, N. O.
Single Throw
Switch
Customer Provided
Equipment
Indicator
+
Remote
Ground
Station
Ground
66 Block
(G/R) P 8
(BR/R) P 9
Figure 8 - Handsfree Indicator
66 Block
(BL/R) P 6
(BR/R) P 9
50mA, -24 Vdc
current maximum
available for
indicator
Figure 9 - Door Sensor
66 Block
Door Sensor
Ground
Figure 10 - Unauthorized Door Opening
66 Block
Unauthorized Door Opening (GR/W) P 3
-24 Vdc, 125mA max
* Signal out only, will not drive alarm directly
** Ground must be common
Figure 11 - Remote Signalling Relay
Commmon Audible Make
Common Audible Stationary (O/W) P 2
Common Audible Break
(R/BR) P34
(BR/R) P 9
-24 Vdc
66 Block
(W/O) P27
(W/GR) P28
Customer Provided
Equipment
Magnetic Door
Switch
Customer Provided
Equipment
Signal Out
To Alarm, auto dialer, etc.
Customer provided low current relay
NO
Com
NC
Alarm
Customer Provided
Equipment
Bells, buzzers, etc.
NO = Normally Open
NC = Normally Closed
Relay contacts rated at 1A –24 Vdc
Alerting Device
Power Supply
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Volume Adjustments
There are four volume controls on the V-2901A. See
Figure 3 for location of these controls.
___ 1. Phone to Speaker: Adjusts speaker volume.
___ 2. Speaker to Phone: Adjusts talkback volume
from the speaker. IMPORTANT: Set this
volume at the lowest practical level. Setting
this control too high will increase
background noise without giving greater
talkback volume.
___ 3. Music: Adjusts Background Music volume
at the door speaker.
PROGRAMMING
General
NOTE: The V-2901A can be accessed via
tone dial systems and programming must be
performed with a tone dial set.
The V-2901A is designed to allow the user to
program its functions to meet the requirements of the
specific application. The V-2901A is; however,
shipped from the factory with the all functions pre-set
to default settings. These default settings are listed in
the Program Chart.
It is strongly recommended that the default
settings be changed to suit the needs of the
situation. The settings of the Access Code and
Door Unlock Code, particularly, should be
changed to provide a more secure system.
The following instructions explain the procedures to
program the codes for the V-2901A. Individual
codes can be programmed per feature. After each
program change, a dial tone will be received
designating a proper entry.
Master Access Code
The Master Access Code allows entry to
programming as well as to the use of the system. It is
essential that this code remain confidential to
maintain the security of the system. The Access
Code can be 1 to 7 digits in length. The asterisk (*)
or number (#) signs can not be used in the access
code.
The default master access code is 1 2 3. To change
this code:
1. Lift handset, press # and hear dial tone.
2. Press # # # on the dialpad.
3. Enter the old access code on the dialpad.
4. Press * * * on the dialpad.
5. Enter the new access code on the dialpad.
6. Press * * * again.
7. Will receive dial tone if programmed correctly.
Programming Functions
The following program instructions show the
access code for each function as 1 2 3. If a new
master access code is programmed prior to
programming the following functions, the new
access code would be substituted where the 1 2 3 is
shown.
These following codes cannot contain # as part of
their code.
Ring Pattern
When the doorplate button at a station is pressed, the
V-2901A initiates ring-in on the telephone system.
There are three ring patterns available.
• 2 seconds on, 4 seconds off (American ring)
• 2 bursts in 2 seconds, 2 seconds off (British ring)
• 1 second on, 4 seconds off (Dutch ring)
To change the ring pattern:
American Ring (default)
1. Lift handset, press # and hear dial tone.
2. Press # 1 2 3 * 5 on the dialpad.
3. Receive dial tone.
British Ring
1. Lift handset, press # and hear dial tone.
2. Press # 1 2 3 * 6 on the dialpad.
3. Receive dial tone.
Dutch Ring
1. Lift handset, press # and hear dial tone.
2. Press # 1 2 3 * # on the dialpad.
3. Receive dial tone.
NOTE: The common audible relay contacts
follow the ringing cadence with the exception
of British Ring. In British Ring mode, the
contacts close at the beginning of the first
burst and remain closed until the end of the
second burst.
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Activate Lock Relay (Door Unlock)
This code would be used to operate the door unlock
contacts which can be used to open an electric lock
used at a doorway or gate. The default access code to
activate the lock relay is *. This code can be from 1
to 7 digits and the asterisk (*) sign can be
programmed in this code if desired.
To change this code:
1. Lift handset, dial # to hear dial tone.
2. Press # 1 2 3 # on the dialpad.
3. Press 1.
4. Enter up to 7 digits.
5. Press #.
6. Receive dial tone.
Duration of Lock Relay Activation
This function determines the length of time the lock
relay remains activated after dialing the door unlock
code. The default equals two seconds. The length of
time the lock relay remains activated can be from one
to 99 seconds depending on the specific situation.
However, once an opening and closing of a door
takes place, the unlock relay will release prior to the
expiration of the programmed period preventing
further entries.
To change this default setting:
1. Lift handset, dial # to hear dial tone.
2. Press # 1 2 3 # 6 on the dialpad.
3. Enter the number of seconds the lock should
remain activated (1-99).
4. Press #.
5. Receive dial tone.
Time Door May Remain Open after
Unlock before Alarm (this period of time
also sets the exit delay time)
The length of time the door or gate should remain
open will vary depending on the actual application.
A drive-through gate may require a longer time than a
walk-through door. If, for some reason, the opening
does not close by the designated period of time, an
alarm condition will occur (see Operation). The
possible programmed time for a door to remain open
can be from 0 to 999 seconds. The default for this
function is 15 seconds. This default is changed by:
1. Lift handset, press # to hear dial tone.
2. Press # 1 2 3 # 7 on the dial pad.
3. Enter the number of seconds the door should
remain open (0-999).
4. Press #.
5. Hear dial tone.
Entry Delay Time
If a key entry occurs at the door (an entry not using
the dialpad or remote button), the remote button must
be pressed or the confirmation code must be dialed on
the telephone keypad within a designated period of
time after the door is opened, signifying a legitimate
door opening, or the V-2901A will go into alarm
mode. The default time for the confirmation press is
15 seconds. This time can be changed by:
1. Lift handset, press # to hear dial tone.
2. Press # 1 2 3 # 8.
3. Enter time length in seconds (0-999).
4. Press #.
5. Receive dial tone.
Duration of Ring
When the door button is pressed, it activates the
phone into a ring cycle. The ring cycle will continue
for a programmed duration and stop if unanswered.
The default equals 30 seconds. To change this
default:
1. Lift handset, press # receive dial tone.
2. Press # 1 2 3 # 5.
3. Enter the duration of ringing desired
(1 - 255 seconds; 0 = continuous).
4. Press #.
5. Receive dial tone.
Disable Station Alarm
On power up, the station alarm condition is active. In
the event a doorway or gate would need to be left
open for an extended time (or at least longer than the
programmed time it can remain open before an alarm
condition), the alarm can be disabled.
To leave door open without causing an alarm
condition:
1. Lift handset, press # and receive dial tone.
2. Press 5.
3. Enter disable code (default is *; this may have
been changed - see below).
4. Receive dial tone.
The default code for disabling the station alarm
condition is *. To change this default:
1. Lift handset, press # and hear dial tone.
2. Press # 1 2 3 *.
3. Enter up to 7 digits.
4. Press #.
5. Receive dial tone.
NOTE: When the station is disabled and then
accessed, the alert tone will be at a lower pitch as
a reminder that the station alarm has been
disabled.
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To enable the door alarm after it has been disabled:
1. Lift handset, press # to receive dial tone.
2. Press 6.
3. Receive dial tone.
Alert Tone
The phone and station receives a ringback tone prior
to connection. Default the station receives the tone.
To remove the alert tone:
1. Lift handset, press # and receive dial tone.
2. Press # 1 2 3 # 9.
3. Press 0.
4. Press #.
5. Receive dial tone.
To re-activate the alert tone:
1. Lift handset, press # and receive dial tone.
2. Press # 1 2 3 # 9.
3. Press 1.
4. Press #.
5. Receive dial tone.
Door Detect
Some door alarm contacts are closed when the door is
closed and some are open when the door is closed.
By default, the V-2901A uses door alarm contacts
that are open when the door is closed.
To change this default:
1. Lift handset, press # and hear dial tone.
2. Press # 1 2 3 # 0 1.
3. Press # and receive dial tone.
OPERATION
When the doorplate button is pressed, interrupted ring
voltage from the V-2901A initiates ring-in on the
telephone system and sends a confirmation tone to the
door. When the phone is answered, the ringing is
removed, the phone receives a ringback tone and is
connected to the handsfree speaker.
If the door is equipped with an electric strikeplate, a
code can be dialed from the phone to operate the
relay used to unlock the door. The lock relay will
remain open for a programmed period of time. A
normally open, single-pole push-button switch can
also be connected to the V-2901A to manually
operate the door unlock relay. The lock relay will
remain open as long as the remote button is held
(maximum 99 seconds) plus the programmed period
of time.
After the lock relay has closed, if the door remains
open longer than the programmed time, and a
customer supplied door sensor is provided, an alarm
condition will occur. If on hook, the phone will begin
ringing in a pattern indicating that the door has failed
to close and the UDO (Unauthorized Door Opening)
output goes to ground. When answered, the phone
will receive a momentary warble tone and will be
connected to the station. After hang up, if the door is
not closed, the alarm condition will continue.
When an indication arrives that the door is open
while the door station is inactive, (example: a
break-in) the system waits the programmed period of
time for a confirmation of entry, if the confirmation
of entry is not received, the unauthorized entry alarm
will take place as described previously.
Confirmation of Entry
When a key entry is made (an entry not using the
dialpad or remote button), either the remote button
must be pressed (a confirmation press) within the
programmed period of time after the door is opened
or the telephone can be used to dial the appropriate
confirmation of entry. To confirm an entry by phone,
access the V-2901A and enter door unlock code.
A confirmation press or entering the unlock code via
telephone to signify a legitimate door opening must
take place before the programmed period of time ends
or an alarm condition will occur.
NOTE: The remote button can be used for a
confirmation press or to activate the lock relay
(door unlock).
Exiting without Alarm Activation
1. Lift handset and enter door unlock code or press
manual door unlock push-button.
2. Exit door within the programmed exit delay time.
Exit delay time equals time door unlock relay is
activated after unlock.
Call Out from the Phone
The dedicated single line telephone, C.O. line
position, loop or ground start trunk used with the
V-2901A is dedicated to the door communications
and to features accessed within the V-2901A system.
The phone can be used to access the speaker station
by going offhook or by accessing the C. O. line
position or trunk port that is connected to the
V-2901A. A ringback tone (optional) will be
generated prior to connection to the station.
A telephone connection with the station can be
terminated by hanging up or pressing the # sign.
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TECHNICAL ASSISTANCE
When trouble is reported, make certain there are no
broken connections leading to this system. Table 1
identifies some possible problems with solutions.
Assistance in troubleshooting is available from the
factory. When calling, you should have a VOM and a
telephone test set available and be calling from the
job site. Call (540) 563-2000 for Technical Support
or (540) 767-1555 for Valcom 24-hour Faxback
System or visit our website at
http://www.valcom.com.
VALCOM equipment is not field repairable.
VALCOM maintains service facilities in Roanoke,
VA. Should repairs be necessary, attach a tag to the
unit clearly stating your company name, address,
phone number, contact person and the nature of the
problem. Send the unit to:
Repair and Return Dept.
Roanoke, VA 24019-5056
USER GUIDE
Function
Unlock Door
Disable Alarm
Enable Alarm
Exiting with Alarm On
Entering with Alarm On
Action
Dial unlock code (or press remote push-button).
Dial # to receive dial tone, dial 5 and the alarm disable code.
Dial # to receive dial tone, dial 6.
Access system and dial unlock code (or press remote push-button),
then exit door within exit delay time.
Enter door, then dial door unlock code (or press remote push-button)
within entry delay time.
TABLE 1
TROUBLESHOOTING CHART
VALCOM, INC.
5614 Hollins Road
PROBLEM ACTION
• No system operation; power LED not lit
• No system operation; power LED is lit
• No paging at speaker
• Paging at speaker but no reply from speaker
• No system ringing when doorplate button is
pressed
• Door unlock relay does not operate
• Door strike does not operate
• Verify power from power supply.
• Verify that 25 pair connector is completely
plugged into circuit board connector.
• Refer to the Connection section and verify all
connections.
• Check doorplate speaker connections.
• Adjust phone to speaker volume.
• Adjust speaker to phone volume.
• Check ring ON/OFF switch.
• Check connections at block.
• Verify proper access code.
• Do you have a power supply for your door strike?
(See Figure 6).
11
Page 12
PROGRAM CHART
RECORD AND FILE IN A SECURE PLACE
FUNCTION
Master Access Code (MAC)
Ring Pattern American Ring
British Ring
Dutch Ring
Activate Lock Relay
Duration of Lock Relay Activation
Time Door May
Remain Open After
Unlock Before Alert
(Exit Delay Time)
Entry Delay Time
Duration of Ringing
Alarm Disable Code
Alert Tone
Door Detect Default
Door Detect Reversed
INSTALLATION ____________________________________________________________________________
INSTALLING COMPANY ___________________________________________________________________
INSTALLER ___________________________________________ DATE ______________________
A proper programming sequence is followed by a dial tone.
An improper programming sequence is followed by a busy tone.
DEFAULT REPROGRAM
1 2 3
American
Ring
*
2 sec
15 sec
15 sec
30 sec
*
ON
# # # # 1 2 3 * * *______* * *
# # MAC * 5
# # MAC * 6
# # MAC * #
# # MAC #1 ________ #
# # MAC #6________ #
# # MAC #7________ #
# # MAC #8________ #
# # MAC #5________ #
# * MAC *1________ #
[OFF] # # MAC # 90 #
[ON] # # MAC # 91 #
# # MAC # 0 0
# # MAC # 0 1
PARAMETER
7 digits excluding
# and *
7 digits including *
1-99 in seconds
0-999 in seconds
0-999 in seconds
1-255 sec;
0 = continuous
7 Digits
OFF or ON
Door contact open
when door is closed.
Door contact closed
when door is closed.
NEW PROGRAM
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service
for a period of one year from the date of shipment. The obligation under this warranty shall be limited to the replacement, repair or
refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service
4. freight charges for the return of products to Valcom are prepaid;
5. all units ‘out of warranty’ are subject to a service charge. The service charge will cover minor repairs (major repairs will be
This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be
liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection
with the purchase, operation or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the
carrier should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the
F.O.B. point.
Headquarters: In Canada
Valcom, Inc. CMX Corporation
5614 Hollins Road 35 Van Kirk Drive #11 and 12
Roanoke, VA 24019-5056 Brampton, Ontario L7A 1A5
Phone: (540) 563-2000 Phone: (905) 456-1072
FAX: (540) 362-9800 FAX: (905) 456-2269
charge plus parts and labor will be applied to units defaced or physically damaged);
subject to additional charges for parts and labor).
12
VALCOM LIMITED WARRANTY
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