Valcom V-1019B Service Manual

TECHNICAL ASSISTANCE

When trouble is reported, verify there are no broken connections to the unit.
Assistance in troubleshooting is available from the factory. When calling, you
should have a VOM and a lineman's test set available and be calling from the job
site. Call [phone] and ask for Technical Support, or call [phone] for
Valcom 24-hour Faxback System or visit our website at http://www.valcom.com.

Valcom equipment is not field repairable. Valcom, Inc. maintains service facilities in
Roanoke, VA. Should repairs be necessary, attach a tag to the unit clearly stating
your company name, address, phone number, contact person, and the nature of the
problem. Send the unit to:

Valcom, Inc.

Repair and Return Dept.

5614 Hollins Road

Roanoke, VA 24019-5056

VALCOM LIMITED WARRANTY

Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of
normal use and service for a period of one year from the date of shipment. The obligation under this warranty
shall be limited to the replacement, repair or refund of any such defective device within the warranty period,
provided that:

1. inspection by Valcom, Inc. indicates the validity of the claim,

2. the defect is not the result of damage, misuse, or negligence after the original
shipment,

3. the product has not been altered in any way or repaired by others and that
factory sealed units are unopened (A service charge plus parts and labor will
be applied to units defaced or physically damaged),

4. freight charges for the return of products to Valcom are prepaid,

5. all units 'out of warranty' are subject to a service charge. The service charge will

cover minor repairs (Major repairs will be subject to additional charges fo r parts

and labor).

This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event
shall Valcom, Inc. be liable for any anticipated profits, consequential damages, loss of time or other
losses incurred by the buyer in connection with the purchase, operation, or use of the product.

This warranty specifically excludes damage incurred in shipment. In the event a product is received in
damaged condition, the carrier should be notified immediately. Claims for such damage should be filed with
the carrier involved in accordance with the F.O.B. point.
Headquarters: In Canada:
Valcom, Inc. CMX Corporation
5614 Hollins Road 35 Van Kirk Drive #11 and 12
Roanoke, VA 24019-5056 Brampton, Ontario L7A1A5
Phone: [phone] Phone: [phone]
FAX: [phone] FAX: [phone]

INSTALLATION INSTRUCTIONS FOR

TALKBACK PENDANT SPEAKERS

MODEL NO. V-1019B

Issue 1 947022

VALCOM TALKBACK PENDANT SPEAKERS

Valcom Talkback Pendant Speaker, V -1019B, is a 45-ohm talkback speaker designed
to be used with Valcom "handsfree" talkback control units. The distance you can
be away from the speaker and still have good talkback depends on the ambient
noise level. The speaker is weather -resistant and is available in white, black and
gray.

Model V -1019B-W White
Model V -1019B-BK Black
Model V -1019B-GY Gray

DIMENSIONS/WEIGHT

• 5.80” Dia. x 8.80” H (14.73cm Dia. x 22.35cm H)

• 2.5 lbs. (1.13kg)

INSTALLATION

The V -1019B Talkback Pendant Speaker is
designed to be suspended from a ceiling using
the enclosed chain. The chain is not attached
to the ring at the top of the speaker to prevent
damage to the speaker's finish during shipping.
To install the chain, open the link on the end of
the chain and loop the link through the ring

Attach chain here.

located on the top of the speaker and close the
link. Make sure the chain is securely fastened
to the ceiling.

NOTE: An additional 6 feet length of chain is
available. Order Part Number V-1093-BK.

COVERAGE

The distance you can be away from a speaker
and still have good talkback depends on the
ambient noise level. The pendant speaker will
cover approximately 250 square feet when
mounted 8' from the floor (talkback from 10'). Speaker coverage is dependent on
mounting height; the greater the mounting height, the larger the area covered.

Remember: The speaker is no better than your ears. If you
cannot carry on a conversation at normal voice levels over the
required talkback distance, then talkback page equipment will
not function satisfactorily.

CONNECTIONS

Note: The cable is for electrical connections only. Under no circumstances

should the speaker be suspended from this cable.

Two conductor twisted wire is required for the 45-ohm talkback speakers. Standar d
22 or 24 gauge station wire is acceptable. Shielded wire is not required or
recommended. Connections are as follows:

• Speaker out from page control to speaker tip.

• Speaker common to speaker ring.

Zone
Output

Valcom
Talkback
Page Control

(Black) Tip/A

(White) Ring/B

V-1019B
(up to 2
per zone)

LIMITATIONS

• Two talkback speakers maximum per zone. When mixing talkback and one-way

paging, use a maximum of two talkback and forty one-way speakers per zone.

• 800 feet maximum cable length to speaker from page control. Do not split pairs

to speakers.

• Do not use talkback in noisy areas (80dB or greater).

• Do not mount close to, or point at, noise production equipment such as fans,

air conditioners, machinery or compressors.

TROUBLESHOOTING CHART

SYMPTOMS ACTIONS

No sound in page
mode

Low sound in page
mode

Poor listening in
talkback mode

1. Check tip and ring for audio at speaker.

2. Check tip and ring for audio at control unit.

1. Check volume controls at page control.

1. Check talkback volume control at page control.

2. Set control where audio is clearly audible.