Valcom V-1015B Service Manual

TECHNICAL ASSISTANCE

When trouble is reported, verify there are no broken connections to the unit.

Assistance in troubleshooting is available from the factory. When calling,
you should have a VOM and a lineman's test set available and be calling
from the job site. Call [phone] and press 1 for Technical Support, or
visit our website at http://www.valcom.com.

Valcom equipment is not field repairable. Valcom, Inc. maintains service
facilities in Roanoke, VA. Should repairs be necessary, attach a tag to the
unit clearly stating your company name, address, phone number, contact
person, and the nature of the problem. Send the unit to:

Valcom, Inc.

Repair and Return Dept.

5614 Hollins Road

Roanoke, VA 24019-5056

INSTALLATION INSTRUCTIONS FOR

AMPLIFIED PENDANT SPEAKERS

Valcom, Inc. warrants its products to be free from defects in materials and workmanship under

VALCOM LIMITED WARRANTY

conditions of normal use and service for a period of one year from the date of shipment. The
obligation under this warranty shall be limited to the replacement, repair or refund of any such
defective device within the warranty period, provided that:

1. inspection by Valcom, Inc. indicates the validity of the claim;

2. the defect is not the result of damage, misuse, or negligence after the original
shipment;

3. the product has not been altered in any way or repaired by others and that
factory sealed units are unopened (a service charge plus parts and labor will
be applied to units defaced or physically damaged);

4. freight charges for the return of products to Valcom are prepaid;

5. all units 'out of warranty' are subject to a service charge. The service charge will

cover minor repairs (major repairs will be subject to additional charges for parts

and labor).

This warranty is in lieu of and excludes all other warranties, expressed or implied, and
in no event shall Valcom, Inc. be liable for any anticipated profits, consequential
damages, loss of time or other losses incurred by the buyer in connection with the
purchase, operation, or use of the product.

This warranty specifically excludes damage incurred in shipment. In the event a product is
received in damaged condition, the carrier should be notified immediately. Claims for such
damage should be filed with the carrier involved in accordance with the F.O.B. point.

Headquarters:

Valcom, Inc.

5614 Hollins Road

Roanoke, VA 24019-5056

Phone: [phone]

FAX: [phone]

MODEL NO. V-1015B

Issue 2 947021

VALCOM ONE-WAY AMPLIFIED PENDANT SPEAKERS

Valcom Pendant Speaker, V-1015B (five-watt), is self-amplified and
provides voice paging as well as background music. This speaker has an
externally accessible volume control that can be adjusted by a screwdriver
through the hole in the grille. It is weather-resistant and available in white,
black, gray and custom colors.

Model V-1015B-W White
Model V-1015B-BK Black
Model V-1015B-GY Gray

CONNECTIONS

Note: The cable is for electrical connections only. Under no

circumstances should the speaker be suspended from this
cable.

Page
Out

Valcom Page

Adapter

(Tip/A) Green
(Ring/B) Red
(-24VDC) White
(GND) Black

One-Way
Amplified
Speaker

DIMENSIONS/WEIGHT

• 5.80” Dia. x 8.80”H (14.73cm Dia. x 22.35cm H)

• 3.2 lbs. (1.45kg)

The V-1015B requires -24VDC, 300mA (6 power
units).

Note: To expand a 25/70/100 Volt system, add a

V-1095 in line before connecting this
speaker or damage to both the amplifier
and speaker may occur.

INSTALLATION

The V-1015B Pendant Speaker is designed to be
suspended from a ceiling using the enclosed chain.
The chain is not attached to the ring at the top of the
speaker to prevent damage to the speaker's finish
during shipping. To install the chain, open the link on
the end of the chain and loop the link through the ring
located on the top of the speaker and close the link.
Make sure the chain is securely fastened to the ceiling.

NOTE: An additional 6 feet length of chain is
available. Order Part Number V-1093-BK.

The area covered by a pendant speaker is determined
by the suspended height of the speaker.

Suspended Height
Spacing
Approximate Coverage

8 10 121620

16 20 25 30 35

250 350 500 800 1000

Attach chain here.

FIGURE 1

FIGURE 2

Valcom -24VDC
Power Supply

Recommended Quantity of Speakers per Specific Power Run

Speakers per

Power Run

V-1015B 24 AWG 22 AWG

2 250 400
1 500 800
0 1000 1600

Wire Run Length (Feet)

TROUBLESHOOTING CHART

SYMPTOMS ACTIONS

No audio from
speaker

Low volume from
speaker

Loud squeal
(feedback)

1. Verify volume control is turned up (clockwise).

2. Using a lineman's test set, check for proper
audio level on Tip and Ring leads and if
necessary at the source.

1. Verify volume control is turned up.

2. Check voltage at the speaker when in use, (-18
to -24VDC required).

3. Using a lineman's test set, check for proper
audio level on Tip and Ring leads. It is possible
that some low level audio will be heard with only
one side of Tip and Ring connected.

1. Decrease volume of speaker (counterclockwise).

2. Increase the distance between telephone and

speaker.

3. Install confidencer on the telephone in severe

problem areas.